AIR BAGS
I am seeing that these have been repaired, when in fact it has not been repaired.
NHTSA complaint #11720753 — an unverified report by a vehicle owner.
110 of the 155 complaints about the 2016 Buick Enclave are about the airbag system — 71% of everything reported for this model year. Half of the failures with a mileage on record happened before 89,000 miles.
110
Complaints
2
Crashes
0
Fires
1
Injuries
Filed with NHTSA, in their own words.
AIR BAGS
I am seeing that these have been repaired, when in fact it has not been repaired.
NHTSA complaint #11720753 — an unverified report by a vehicle owner.
AIR BAGS
The contact owns a 2016 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer, but was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
NHTSA complaint #11682235 — an unverified report by a vehicle owner.
AIR BAGS
The contact owns a 2016 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure.
NHTSA complaint #11680318 — an unverified report by a vehicle owner.
AIR BAGS
The contact owns a 2016 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact called several dealers and was informed that the part was on backorder. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11673316 — an unverified report by a vehicle owner.
AIR BAGS
The contact owns a 2016 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11653162 — an unverified report by a vehicle owner.
AIR BAGS
My airbags were recalled May 10, 2023 and I have been trying to get them replaced under recall # 23V334 for over a year now and am continously told that the part is on backorder.
NHTSA complaint #11642320 — an unverified report by a vehicle owner.
AIR BAGS
I am writing to bring to your attention a serious concern regarding General Motors (GM) and the incomplete recall of certain vehicles that pose significant safety risks to consumers. Specifically, I am referring to the recall announced on May 10, 2023, under Manufacturer Recall Number N232404980 and NHTSA Recall Number 23V334, affecting the 2014-2017 model year Buick Enclave, Chevrolet Traverse, and GMC Acadia. According to the recall notice, a defect related to motor vehicle safety exists in these vehicles due to a potential manufacturing defect in the front-driver airbag inflator. This defect may lead to inflator rupture during deployment, allowing metal fragments to enter the vehicle interior, which could result in severe injury or death to occupants. The safety risks associated with this defect are alarming, and it is unacceptable that GM has failed to provide a timely remedy for affected consumers. The recall status remains incomplete, leaving many vehicle owners, including myself, in a precarious situation regarding our safety. Additionally, my vehicle is financed through Wells Fargo, and unfortunately, my warranty has expired. This leaves me with no available remedies for a critical safety issue that GM should be addressing. I believe that GM has not fulfilled its obligations under applicable laws and regulations concerning vehicle safety recalls. As a consumer, I urge the NHTSA to take action to ensure that GM expedites the remedy process for this critical safety issue and holds them accountable for the potential risks posed to my minor children and provide a remedy to consumers.
NHTSA complaint #11636734 — an unverified report by a vehicle owner.
AIR BAGS
The contact owns a 2016 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11635662 — an unverified report by a vehicle owner.
AIR BAGS
The contact owns a 2016 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11632403 — an unverified report by a vehicle owner.
AIR BAGS
Everytime I call the dealership they say there is no fix to this recall that could potentially injure or kill me while driving.
NHTSA complaint #11632051 — an unverified report by a vehicle owner.
AIR BAGS
The contact owns a 2016 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11624008 — an unverified report by a vehicle owner.
AIR BAGS
This recall has been open for over a year with no indication of when the repair will be made. For something like an airbag, this extended time seems unreasonable. Please "encourage" GM to make the repair parts available to its dealerships ASAP.
NHTSA complaint #11623318 — an unverified report by a vehicle owner.
AIR BAGS
See attached document for complaint.
NHTSA complaint #11618115 — an unverified report by a vehicle owner.
AIR BAGS
See attached document for complaint.
NHTSA complaint #11609610 — an unverified report by a vehicle owner.
AIR BAGS
See attached document for complaint.
NHTSA complaint #11609416 — an unverified report by a vehicle owner.
AIR BAGS
The contact owns a 2016 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint #11608929 — an unverified report by a vehicle owner.
AIR BAGS
The contact owns a 2016 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11609027 — an unverified report by a vehicle owner.
AIR BAGS
The contact owns a 2016 Buick Enclave. The contact was notified of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint #11608410 — an unverified report by a vehicle owner.
AIR BAGS
This recall was issued May 2023 and remedy is still not available more than a year later. This is unacceptable as this recall could be life threatening in event the air bag were to deploy.
NHTSA complaint #11607813 — an unverified report by a vehicle owner.
AIR BAGS
See attached document for complaint
NHTSA complaint #11606789 — an unverified report by a vehicle owner.
AIR BAGS
The contact owns a 2016 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint #11606843 — an unverified report by a vehicle owner.
AIR BAGS
The contact owns a 2016 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint #11605341 — an unverified report by a vehicle owner.
AIR BAGS
In June of 2023 I received a safety recall from GM on my 2016 Buick Enclave concerning a defect in the airbag system. I contacted my local GM dealer and they said the hadn't received the replacement parts yet and that I would be notified when they were available. I checked again in January 2024 and still had no parts. I called again today, July 29, 2024 and received the same answer. I then contacted GM Buick Customer Assistance and was told that the parts were being released in waves to different regions of the country and I would be notified when they were available for my vehicle. It seems to me that their supplier is not placing urgency on manufacturing these parts, which in my opinion is very negligent on their part. Hopefully there have not been any injuries or deaths while waiting to receive repair parts for the vehicles affected by this defect.
NHTSA complaint #11605112 — an unverified report by a vehicle owner.
AIR BAGS
The contact owns a 2016 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint #11604689 — an unverified report by a vehicle owner.
AIR BAGS
The contact owns a 2016 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint #11603017 — an unverified report by a vehicle owner.
AIR BAGS
The contact owns a 2016 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint #11602675 — an unverified report by a vehicle owner.
AIR BAGS
airbag recall , trying for 2 years to fix, dealer says no remedy yet, car is unsafe to drive. What do we do to get it fixed ?
NHTSA complaint #11601181 — an unverified report by a vehicle owner.
AIR BAGS
The contact owns a 2016 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint #11600924 — an unverified report by a vehicle owner.
AIR BAGS
The contact owns a 2016 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint #11600198 — an unverified report by a vehicle owner.
AIR BAGS
The contact owns a 2016 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint #11596134 — an unverified report by a vehicle owner.