10 of the
109 complaints about the 2013 Buick Enclave are about the
airbag system — 9% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
53,000 miles.
The contact owned a 2013 Buick Enclave. The contact stated that while driving at 35 MPH and attempting to make a right turn around a curve, the driver-side curtain airbag deployed unexpectedly and struck the contact's left temple, causing the contact to lose consciousness. While unconscious, the contact's foot remained depressed on the accelerator pedal, causing the vehicle to crash into a ditch, at which point the front passenger-side and rear driver-side and passenger-side airbags also deployed. Medical attention was required. The contact sustained an injury to the left temple, head pain, and pain extending from the left side of the neck into the shoulder blade. A police report was not filed. The vehicle was towed to Burleson Towing Service and was deemed a total loss by the insurance company. The manufacturer was not notified of the failure. The failure mileage was approximately 2,000.
NHTSA complaint #11759995 — an unverified report by a vehicle owner.
at 109,000 milesChannelview, TX
AIR BAGS
The contact owns a 2013 Buick Enclave. The contact stated that the air bag warning light was illuminated. The vehicle had not been taken to the dealer or independent mechanic to be diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 109,000.
NHTSA complaint #11610032 — an unverified report by a vehicle owner.
at 63,000 milesIndianapolis, IN
AIR BAGS
I originally did front end collision repairs on this GM vehicle and I had to originally replace the front passenger seatbelt. I went through 3 apparent good used ones for replacement and all of them have had their fair share of difference from acting up. One of them seemed to work but every now and then the airbag light would come on due to seatbelt. Replaced it with another and frequently the airbag light would come off and on than the last one installed. The 3rd replacement seems to work but airbag light would come on again, not as frequent and would only shut off if seatbelt is pulled and retracted purposely by hand. I am not seeing a short or a wire problem but the seatbelt is not working properly and I believe GM has failed to produce quality front passenger seatbelts. Even all three of the seatbelt would not fully retract on their own without pushing it in by hand.
NHTSA complaint #11546242 — an unverified report by a vehicle owner.
Ballwin, MO
AIR BAGS
IT KEEPS HAPPENING. THE SERVICE AIRBAG LIGHT COMES ON SEVERAL TIMES DURING THE YEAR. NO SERVICE CODE TO REPAIR!!! TO FIX WE KEEP DISCONNECTING THE BATTERY AND RECONNECTING WHY IS THIS A RECALL ON SOME MODELS AND NOT ON OTHERS.
NHTSA complaint #11324978 — an unverified report by a vehicle owner.
at 29,515 milesEvergreen, COCrash
AIR BAGS
TL* THE CONTACT OWNS A 2013 BUICK ENCLAVE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE CONTACT TOOK THE VEHICLE TO ALPINE BUICK GMC 8120 W TUFTS AVE, DENVER, CO 80123 TO HAVE THE LIGHT TURNED OFF HOWEVER, THE WARNING LIGHT REMAINED ILLUMINATED. THE CONTACT ALSO STATED THAT ONE DAY WHILE REVERSING FROM THE DRIVEWAY, THE POWER STEERING CEASED WITHOUT WARNING AND THE VEHICLE HIT A TREE. NO INJURIES WERE REPORTED AND THERE WAS NOT A POLICE REPORT FILED. THE CONTACT HAD THE VEHICLE REPAIRED UNDER WARRANTY AT THE SAME DEALER BUT THE FAILURE RECURRED. ALSO, THE CONTACT STATED THAT THE TRANSMISSION HAD TO BE REPLACED UNDER WARRANTY DUE TO AN ABNORMAL NOISE THAT WAS HEARD EMITTING FROM THE ENGINE. THE CONTACT HAD THE TRANSMISSION REPLACED. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 29,515.
NHTSA complaint #11301142 — an unverified report by a vehicle owner.
at 98,000 milesDallas, TX
AIR BAGS
THE SERVICE AIR BAG LIGHT CAME ON. I TOOK IT TO INDEPENDENT AUTO SERVICE SHOP THEN THE DEALERSHIP, NEITHER COULD FIND ANYTHING WRONG WITH THEM. I WAS TOLD TO KEEP MOVING MY DRIVER SIDE SEAT UP AND BACK EVERY SO OFTEN...THAT MIGHT GET IT TO GO OFF. SERIOUSLY, THAT IS WHAT DEALERSHIP TOLD ME. SO, DURING OIL CHANGE I ASKED AUTO SHOP TO TAKE A LOOK AT SERVICE AIR BAG ISSUE. THEY SAID NO COMPUTER CODE CAME UP, SO I NEED TO TAKE IT TO THE DEALERSHIP. NOW I'M LEFT WITH A CAR THAT MIGHT KILL ME IN A CRASH, AND MY BEST BET TO SURVIVE CRASH IS TO 'TRICK' SENSOR BY MOVING MY DRIVER SEAT ' BACK AND FORTH EVERY SO OFTEN!'
NHTSA complaint #11195317 — an unverified report by a vehicle owner.
Usaf Academy, CO
AIR BAGS
AIR BAG WARNING LIGHT IS ON. HAS BEEN ON FOR SEVERAL MONTHS; NO GOES OFF AND ON INDICATING A LOOSE CONNECTION. MY VEHICLE DOES NOT SHOW A RECALL WHEN LOOKING UP THE VIN; HOWEVER THE 2013 BUICK ENCLAVE HAS AN ACTIVE RECALL FOR A LOOSE AIR BAG CONNECTION. I BELIEVE MY VEHICLE SHOULD BE INCLUDED IN THIS RECALL.
NHTSA complaint #11154275 — an unverified report by a vehicle owner.
Eagan, MN
AIR BAGS
DRIVER'S SEAT AIRBAG DEFECTIVE. A WARNING LIGHT INDICATED IT WAS NOT FUNCTIONING. WHEN REPAIRED, NOTED THAT AIRBAG WAS "OPEN" AND WOULD NOT HAVE INFLATED. THE VEHICLE HAD NOT PREVIOUSLY BEEN IN AN ACCIDENT. GM WOULD NOT COVER REPAIR OF DEFECTIVE AIRBAG
NHTSA complaint #11044048 — an unverified report by a vehicle owner.
at 53,000 milesEvergreen, CO
AIR BAGS
TL* THE CONTACT OWNS A 2013 BUICK ENCLAVE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO ALPINE BUICK GMC (8120 W TUFTS AVE, DENVER, CO 80123 (720) 746-2697), BUT THE DIAGNOSTIC RESULTS AND REPAIRS WERE UNKNOWN. THE CONTACT MENTIONED THAT THE FAILURE PERSISTED AND THE VEHICLE WAS TAKEN BACK TO ALPINE BUICK GMC SEVERAL TIMES. THE AIR BAG WARNING INDICATOR FAILURE WAS SERVICED, BUT THE DIAGNOSTIC RESULTS AND REPAIRS WERE UNKNOWN. THE CONTACT STATED THAT ALL PREVIOUS AIR BAG FAILURES WERE SERVICED PER A WARRANTY. THE WARRANTY EXPIRED AND THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT ONLY OFFERED TO PAY FOR PART OF THE REPAIRS SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 53,000...UPDATED 07/24/17 *BF
NHTSA complaint #10995521 — an unverified report by a vehicle owner.
at 11,500 milesFairfax, VACrash1 injured
AIR BAGS
TL* THE CONTACT OWNS A 2013 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE TRAVELING 5 MPH, THE VEHICLE CRASHED HEAD-ON INTO ANOTHER VEHICLE AND THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS INJURED AND REQUIRED IMMEDIATE MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 11,500.
NHTSA complaint #10595132 — an unverified report by a vehicle owner.