26 of the
139 complaints filed about the Buick Envista
are about the other systems —
19% of everything owners reported.
The worst model year for it is 2024.
It was in the shop 9/19/24 for the screen going blank while driving causing a safety concern as was unable to tell how fast was going, screen slowly came back on and they found had internal fault and replaced telematics control module. All was fine until July 2026. Picked up from Glen Polk GM in Gainesville Texas 7/15/26 they state reprogramed radio, and USB file. The screen went out 7/19, 7/21, 7/29. 7/31 we dropped car back to dealership 7/31 and they kept it until 8/4/26. This time they state the repair performed reconfiguration update as they claim the previous update was corrupted. Today 8/14/2026 the screen blanked out again at 7:10am. I now have a new appointment for 8/19/26 at 10am. I have also opened a corporate complaint with GM.
NHTSA complaint #11757017 — an unverified report by a vehicle owner.
Battery went completely dead during long distance drive, check engine light came on for fuel pump, back right tire went flat only 4k miles on the vehicle
NHTSA complaint #11747834 — an unverified report by a vehicle owner.
The data screen for navigation has gone blank several times. A few times previously but 3 times in the past 2 days. The speedometer is viable but not the radio or navigation. Adaptive cruise control has occasionally alerted that it is not available & shuts off on its own. An alert yesterday stated power steering needs to be serviced but nothing is wrong. The car has turned off as I started to pull out into traffic & turned back on its self 3 times today. One time in the morning on my way to the gym at a stop light when it turned green when I went to proceed the car turned off and turn back on its self, leaving the gym pulling out of the parking lot pulling out into traffic it turned off & back on by itself & this evening after stoping at a store I stopped at the exit & when I went to pull out in traffic the car turned off & back on again by itself. Also the delay wipers do not come on themselves.
NHTSA complaint #11743595 — an unverified report by a vehicle owner.
Since purchasing this unit on 06/14/2025, I have taken this car in for many issues, including the digital dashboard going out multiple times and the AC unit stopping working. I have attached the service history ticket for your records. This unit is deemed to fall apart here shortly. Not even a year old, and the AC has already gone out 3-4 times. Most important is the dashboard that shows speed and other important information I will use to drive.
NHTSA complaint #11742697 — an unverified report by a vehicle owner.
My son's car was hit by this Buick while he was making a right turn. The driver of the Buick was not paying attention and thought he had already turned. She accelerated into him and AEB did not prevent it. We are not sure why this Buick's ADAS failed. It is not our car, but that of the person who hit us. I don't know the answers to the above question as we were not the driver and it is not our car. Our concern is how could the car allow such an impact to occur especially at low speed. Video from our car showing the accident is here: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11729429 — an unverified report by a vehicle owner.
I am writing to report a serious and ongoing safety issue with my vehicle. While I was actively driving in traffic, my car suddenly shut off completely without warning. This occurred while the vehicle was in motion, creating an immediate and dangerous situation. During this incident, the steering wheel locked up multiple times while I was driving, making it extremely difficult to control the vehicle and safely maneuver through traffic. This put not only my safety at risk, but also the safety of other drivers on the road. In addition to this, there are multiple mechanical and safety-related issues with the vehicle: •The driver’s seat is stuck and cannot be adjusted. •The front doors will not lock. •The back doors will not unlock. These issues significantly increase the risk of injury or harm in the event of an emergency, accident, or even while the vehicle is parked. Given that the vehicle shut off in traffic and experienced steering lock while driving, I do not feel the car is safe to operate. I am requesting that this matter be reviewed urgently, as this vehicle presents a serious safety hazard to myself and others. Please advise on the next steps for inspection, coverage, or resolution as soon as possible. Thank you for your prompt attention to this matter
NHTSA complaint #11708473 — an unverified report by a vehicle owner.
Sunroof glass shattered on I-5 south approx 1215pm just before the Nisqually exit. We looked for cause of the incident but could not find debris/rocks that could've been the cause. Also, there wasn't much glass inside the car, the remnants puckered upwards. The glass shatter seemed to come out of the blue; weather was grey but no rain or sprinkles at the time. We pulled over at the next exit which was Nisqually to look at the damage and to tape up the car.
NHTSA complaint #11706315 — an unverified report by a vehicle owner.
Needed to jack up the car to change the tire. There is a Jack included with the car. Upon using it in the correct spot in accordance with the owners manual, the Jack began to significantly bend while trying to raise the car to change the tire! It looked so unsafe that we abandoned the tire change. If I were on the side of the road, trying to use this, it could be deadly.
NHTSA complaint #11695483 — an unverified report by a vehicle owner.
To whom it may concern, I am writing to formally file a complaint regarding the safety and reliability of my leased vehicle. I have been experiencing ongoing issues that pose a serious safety risk. Approximately two months into my lease, I began experiencing electrical problems with the vehicle. The most concerning issue is the car's tendency to shut down unexpectedly while driving, which has escalated over time. Each incident has resulted in significant concern for my safety and that of my passengers, as well as for other drivers on the road. I visited the dealership to report the problem and get the car serviced but I was unfortunately met with unprofessional behavior, and was asked to leave the dealership without resolution. Despite my repeated attempts to address the ongoing issues, I have been unable to find a suitable solution. Additionally, the lack of available loaner vehicles has made it increasingly difficult to have the vehicle serviced. Driving a vehicle that is prone to unexpected shutdowns is not only inconvenient but poses a significant safety hazard. I am deeply concerned that continued use of this vehicle may lead to an accident, endangering myself, my family, and others on the road. Given the seriousness of these safety issues, I am formally requesting an investigation into these matters. I believe it is essential for this situation to be addressed promptly to ensure that necessary measures are taken to prevent accidents and protect consumers. Please let me know if further information is required to support my complaint. I appreciate your attention to this serious matter and look forward to your prompt response. Sincerely, [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11691407 — an unverified report by a vehicle owner.
The DASHBOARD keeps changing while driving, and the dealer states they have fixed it. I have had 2 dashboards replaced since I purchased the car (1 year) and this unsafe while driving my GPS keeps changing while driving. This is VERY UNSAFE! The SUNROOF WILL NOT CLOSE, until the next day. It rains inside my car because it will not close, so I can not use my sunroof PERIOD. This is one of the reasons I purchased the car. NOW, my CHECK ENGINE LIGHT is on for EMISSIONS SYSTEM (IT IS CRITICAL THAT YOU TAKE CARE OF THIS PROMPTLY TO MAINTAIN SAFETY). The dealer held my car for 3 days, and now they state "they requested the part, but no one told them (from the manufacture) that the part is not available due to problems with the current part and they have to rebuild the part, and it's on back order". Now, I'm riding around with a check engine light on until Nobody knows when! I don't trust this dealer, who told me its okay to drive like this AND we will call you when the part comes in. They stated they fixed my dashboard and its still not fixed. They don't know when, they will have the part for my sunroof or my emissions issue, and my dashboard is still not working and I have to borrow someone car to travel because my GPS and Engine light is on. A brand new car and it has been in the shop (6 times) more than any car I have owned. I pay my car not on time and I keep my car serviced, but this not fair to me and I need help please.
NHTSA complaint #11677142 — an unverified report by a vehicle owner.
Only had car since March and already had 2 issues. First, I had a check engine light in early May and took it to the shop and the problem was identified as a cracked fuel pipe. Had to wait almost 3 weeks for the park to finally get delivered to the dealership and was able to get fixed on 6/12/25. Then on 7/17/25 check engine light came on again. According to the Buick app, it was coming from my emission/evap system again. Took it the dealership on 7/21/25 and as of 7/27/25 it is still in the shop and they were unable to determine what is causing it. They have reached out to GMC which told them to do a ECU program reset which still didn’t rectify the issue. Already has been in the shop for a week now.
NHTSA complaint #11676511 — an unverified report by a vehicle owner.
Vehicle: 2025 Buick Envista Sport Touring Mileage: Under 5,082 miles Issue: Rear side window trim detachment I am reporting a rear window trim detachment that occurred after my 2025 Buick Envista Sport Touring went through a brushless automatic car wash. The driver-side rear window trim completely detached, and the passenger side is now partially detached. The detached piece was found inside the wash tunnel, confirming it came off during the wash. The trim is made of thin black metal and has sharp edges. The remaining trim is at risk of detaching during normal highway use, especially since I live near railroad crossings, and drive in Florida weather conditions including heavy rain, humidity, and heat. Automatic car washes operate at 1,000–1,200 psi, far exceeding any natural wind or rain conditions. This shows that the trim’s adhesive is not strong enough for routine car maintenance, even when used as intended. There was no warning in the owner’s manual advising against automatic car washes. Because the trim is in a blind spot, I cannot monitor it while driving. The dealership told me to retain the loose trim until replacement parts arrive, but that is unrealistic and unsafe. If the trim detaches at highway speed, it could become road debris, potentially hitting another vehicle or causing an accident. I have already reported this issue to the manufacturer, and it is being processed as a warranty repair. However, I was instructed to ensure the loose trim doesn’t fall off, as the dealership is required to return it to Buick. This expectation places unreasonable responsibility on the driver, despite the fact that the part is already failing under normal conditions. This is not cosmetic — it is a safety issue caused by insufficient adhesive or trim design. I respectfully request NHTSA investigate whether this defect warrants a Technical Service Bulletin or recall.
NHTSA complaint #11674929 — an unverified report by a vehicle owner.
SUNROOF will not close, and yes, it is available for inspection upon request. Hard to drive because of the pouring down rain, and unable to close sunroof. I have called the dealership and was asked to bring it in for inspection, but the next morning it closed without problem. 2 days later it did the exact same thing. I waited 1 before opening again and when I tried to close the sunroof, it would NOT close again, until the next day. Now, I do not open it all. I have NOT had it inspected by anyone since it looked at the first time. No, warning lamps or messages prior or after since this has started.
NHTSA complaint #11668861 — an unverified report by a vehicle owner.
Vehicle Make/Model/Year: 2025 Buick Avenir Component/System Involved: Infotainment Center & Display Gauge Cluster The infotainment center and digital display gauge cluster on my 2025 Buick Avenir intermittently black out either while driving or during vehicle startup. This failure causes both screens to go completely dark and remain unresponsive for several seconds before turning back on. Yes, my vehicle is available for inspection upon request. My safety and the safety of others are put at risk when this occurs. When both screens black out, I am unable to view critical vehicle information such as speed, fuel level, and mileage, which could lead to unsafe driving conditions—especially in high-traffic areas or at high speeds. The issue has been reproduced on multiple occasions. I have taken the vehicle to Jim Ellis Buick GMC of Atlanta for service on two separate occasions for this same issue. The dealership confirmed the problem and attempted to resolve it by reprogramming the radio. However, the issue persists. The vehicle has been inspected and serviced by the dealer but has not been inspected by the manufacturer, police, or insurance representatives to my knowledge. There were no warning lamps, error messages, or noticeable symptoms leading up to the blackout. The problem first appeared shortly after I purchased the vehicle.
NHTSA complaint #11663568 — an unverified report by a vehicle owner.
The instrument panel intermittently blacks out while driving. I have taken it back to the dealer twice and they are unable to reproduce the issue. The first time, they said it was a software issue and ran an update, but that did not fix the problem. I found online that this is a known issue so I contacted Buick Customer Care. They checked my VIN and said there are no recalls on my car at this time. How can I get my car on the recall list? This is very disturbing and I do not intend to drive the car until this can be rectified. Please help!
NHTSA complaint #11654216 — an unverified report by a vehicle owner.
While driving down the road to work on the expressway both my screens blacked out couldn’t see my speed and then came back on it did this multiples times on my 30 minute drive to work one way and multiple times on my 30 minute drive home. It’s done this for the last week. It’s very scary to know you can’t see your speed or don’t know if your car is suddenly going to shut off going down an expressway that people are going 75 mph and could hit me. It shows my vin is not part of the recall but is doing exactly what the recall is describing.
NHTSA complaint #11633475 — an unverified report by a vehicle owner.
The horn doesn't work or when you lock the vehicle using the key fob the horn doesn't blow then either notifying you that the vehicle is secured and locked. My vehicle is less than a year old with this defect and this poses as a safety hazard when driving to alert other drivers or prevent an accident.
NHTSA complaint #11631755 — an unverified report by a vehicle owner.
When driving car the speedometer goes blank no way to tell how fast you are going. Police has pulled over for speeding over 15 miles the speed limit but there is no way to tell how fast you are going. Car screen where speedometer is appears as if the car was parker as it is turning off several times when the car is being driven. It has been to the shop once for a software update second time in the shop for a factory reset third time in the shop for nearly 25 days and noone tested the car to see if it was working properly. Car is having so many safety issues at this time. The dealership kicked the car out of the shop due to the demands of other cars that were sold from their dealership.
NHTSA complaint #11623105 — an unverified report by a vehicle owner.