51 of the 381 complaints about the 2002 Buick Lesabre are about the body and structure — 13% of everything reported for this model year. Half of the failures with a mileage on record happened before 71,500 miles.
51
Complaints
0
Crashes
1
Fires
5
Injuries
Filed with NHTSA, in their own words.
STRUCTURE:BODY
WAS DRIVING AND AS I PULLED TO REDLIGHT VEHICLE SMELLED OF GAS BUT BURST INTO FLAMES FROM THE MOTOR
NHTSA complaint #11156500 — an unverified report by a vehicle owner.
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 BUICK LESABRE. THE CONTACT STATED THAT THE DASHBOARD SEPARATED FROM THE STEERING WHEEL, WHICH CAUSED THE PANEL TO RAISE AND OBSCURE THE DRIVER'S VISIBILITY. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000. UPDATED 11/29/16*LJ
NHTSA complaint #10908875 — an unverified report by a vehicle owner.
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2002 BUICK LESABRE. WHILE CHECKING THE WINDOW MOTOR, IT WAS DISCOVERED THAT THE WIRING INSIDE THE DOOR WAS POORLY ASSEMBLED. EVERY TIME IT RAINED, THE WINDOW REGULATORS HAD TO BE REPLACED. THE FAILURE OCCURRED TWICE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 24,000. UPDATED 7/21/15*CN UPDATED 9/23/15
NHTSA complaint #10721544 — an unverified report by a vehicle owner.
STRUCTURE
1. DASHBOARD SEPARATING FROM WINDSHIELD AND CAUSING 3" GAP CAUSING PARTIAL OBSTRUCTION. NOW IS SEPARATING MORE AT DRIVERS' SIDE NEAR STEERING WHEEL, AND ABOUT 75% PULLED AWAY AT THIS TIME. CRITICAL SAFETY PROBLEM BECAUSE AIR BAGS MAY DEPLOY AND INJURY OR DEATH COULD OCCUR. CANNOT FIX EASILY AND CONSIDER IT CRITICAL DEFECT AND INFERIOR WORKMANSHIP. NOT ABLE TO SAFELY DRIVE THE CAR OR ABLE TO SELL IT! 2. ELECTRIC WINDOWS IN BACK PASSENGER AND DRIVER SIDE HAD TO BE REPLACED. $$ 3. LIGHT SWITCH CONTROL MALFUNCTIONS AND RECENTLY STUCK IN THE "ON" POSITION. HAD TO DISCONNECT BATTERY TO TURN OFF. THIS JUST HAPPENED LAST NIGHT AND WAS INCONVENIENCED GREATLY !! 4. HEADLINER FALLING DOWN AND WAS REPAIRED TWICE. NOW IS FALLING DOWN WHERE IT WAS NOT REPAIRED!
NHTSA complaint #10678765 — an unverified report by a vehicle owner.
STRUCTURE
DASHBOARD MATERIAL APPEARS TO BE FAULTY, AND DASHBOARD IS NOW RAISED IN THE AIR ON DRIVERS SIDE (NEAR WINDSHIELD), PARTIALLY OBSTRUCTING VIEW. IF THE COMPLETE DASHBOARD COMES LOOSE AND SEPARATES, THIS MAY FULLY BLOCK VIEW RESULTING IN POSSIBLE ACCIDENT. INTERNET SEARCH REVEALS THIS IS A CHRONIC PROBLEM ON THESE VEHICLES.
NHTSA complaint #10641432 — an unverified report by a vehicle owner.
STRUCTURE
THE DASH PANEL PAD IS BUCKLING AND PULLING LOOSE. I AM CONCERNED THE PASSENGER AIRBAG WILL DEPLOY.
NHTSA complaint #10639129 — an unverified report by a vehicle owner.
STRUCTURE:BODY
THE PADDED DASH COVER STARTED PULLING AWAY FROM THE DASH BEHIND THE STEERING WHEEL. THE GAP IS INCREASING IN SIZE AS IT MOVES TOWARD THE PASSENGER SIDE.
NHTSA complaint #10576593 — an unverified report by a vehicle owner.
STRUCTURE
IN 2008 I WAS DRIVING DOWN THE HIGHWAY AND DASHBOARD POPPED UP AND I WAS UNABLE TO SEE THE ROAD. THANK GOD I WAS ABLE TO LOOK OUT THE SIDE WINDOW AND PULL THE VEHICLE OFF TO THE SIDE OF THE HIGHWAY I WAS DRIVING, IF I HAD NOT BEEN IN THE RIGHT HAND LANE I WOULD HAVE HAD TO STOP THE CAR IN HIGHWAY TRAFFIC AND WAIT FOR A TOW TRUCK. BUICK HAS REFUSED TO ACKNOWLEDGE THE PROBLEM OR OFFER HELP WITH THE DASHBOARD WARPING TILL IT POPS UP AND BLINDS THE DRIVER. I AM SURE IT WOULD AFFECT THE DEPLOYMENT OF THE AIRBAGS AS WELL. THIS IS A HUGE ISSUE WITH MANY OWNERS HAVING THE SAME PROBLEMS AND BUICK JUST LOOKS THE OTHER WAY.
NHTSA complaint #10575341 — an unverified report by a vehicle owner.
STRUCTURE
WHEN I BOUGHT THIS CAR ON NOV. 1, 2013, THE DASHBOARD PAD WAS ALREADY BUCKLING. WHAT CAN BE DONE ABOUT THIS? THIS CAR ONLY HAS 30000 MILES ON IT. I AM CONCERNED ABOUT THE SAFETY OF ANYONE RIDING IN THE FRONT SEAT.
NHTSA complaint #10554686 — an unverified report by a vehicle owner.
STRUCTURE
THE DASHBOARD PULLED AWAY FROM THE FRONT WINDSHIELD APPROX. 3/4" AND NOW IS GETTING WIDER TO ABOUT 2" AND IS EXTENDING FROM THE DRIVER'S SIDE INTO THE PASSENGER AREA. WE ARE AFRAID THAT DUST WILL GET IN THERE AND MAKE GAUGES MALFUNCTION, AND THE AIR BAGS DEPLOY UNNECESSARILY. IT ALSO LOOKS AESTHETICALLY BAD AS THE REST OF THE INTERIOR IS FINE.
NHTSA complaint #10489543 — an unverified report by a vehicle owner.
STRUCTURE
I FOUND OUT THAT THIS GAS LINE LEAKAGE ISSUE EXIST IN EVERYONE THAT I KNOW WITH THIS MODEL VEHICLE. THERE IS A FUEL LINE CLIP THAT CAN BE REPLACED. THE CLIP IS INSERTED AT THE END OF THE FUEL LINE THAT CONNECTS TO THE ENGINE BUT THIS CLIP DOESN'T LAST VERY LONG ONCE REPLACED. EVENTUALLY THE CLIP WON'T WORK ANYMORE AS IF IT IS THE FUEL LINE ITSELF THAT IS BAD. THIS ISSUES SEEMS TO BE A DEFECT IN THIS MODEL BUICK AND IS DANGEROUS. I'M JUST WONDERING HOW CAN SUCH AN ISSUE NEVER BEEN ON THE BUICK RECALL LIST FOR THIS MODEL CAR. MOST PEOPLE THAT HAVE THIS CAR SAY THAT THEY HAVE SMELLED THE GAS FUMES AND DIDN'T KNOW WHAT IT WAS. THE GAS ACTUALLY LEAKS/ DRIP FROM THE FUEL LINE'S CLIP ONTO THE HOT ENGINE. ( CAN YOU SAY VERY DANGEROUS) THIS IS A LAWSUIT WAITING TO HAPPEN!
NHTSA complaint #10484076 — an unverified report by a vehicle owner.
STRUCTURE
THE DASH COVER HAS SEPARATED FROM THE FRONT NEAR THE WINDSHIELD. NOTICED EVERYONE ON CAR LOTS NEAR THIS YEAR ALSO HAVE THE SAME PROBLEM. THIS IS OBVIOUSLY A FLAW IN THE PRODUCT, PLEASE HELP. I'VE BEEN TOLD THAT IF IT CONTINUES ACROSS TO RIGHT SIDE THE AIR BAG WILL DEPLOY.
NHTSA complaint #10480970 — an unverified report by a vehicle owner.
STRUCTURE:BODY
THE PADDED DASH PEELED UP AWAY FROM THE DASH FRAME IN FRONT OF STEERING WHEEL. IT IS PEELING ACROSS FROM LEFT TO RIGHT. I AM CONCERNED ABOUT AIR BAG DEPLOYING WITHOUT WARNING. G.M. SAYS THIS PART IS DISCONTINUED AND YOU CAN NOT FIND THIS PART ANYWHERE. THERE SHOULD BE A RECALL ON THIS PADDED DASH BEFORE SOME ONE GETS HURT.
NHTSA complaint #10477444 — an unverified report by a vehicle owner.
STRUCTURE:BODY
THE PADDED DASH HAS PEELED UP AND AWAY FROM DASH FRAME IN FRONT OF THE STEERING WHEEL. IT IS CONTINUING TO SPREAD (PEEL UP AND AWAY FROM THE FRAME) ACROSS THE PADDED DASH FROM LEFT TO RIGHT, TOWARDS THE PASSENGER AREA. IT CONTINUES TO GROW IN SEVERITY, AND I AM CONCERNED ABOUT THE PASSENGER AIRBAG, WITH RESPECTS TO IT DEPLOYING WITHOUT WARNING, DUE TO THE PEELING/WARPING OF THE DASH AROUND IT. I HAVE PUT A DASH MAT (COVER) OVER THE PROBLEM FOR APPEARANCE PURPOSES, BUT EVEN THAT DOESN'T HIDE THE GROWING MAGNITUDE OF THE PROBLEM ANYMORE. I HAVE BEEN TOLD THAT IT WILL COST ME ANYWHERE FROM $350 - $1,200.00 TO CORRECT THIS PROBLEM FROM INDEPENDENT REPAIR SHOPS IN THE AREA, TO THE GM BUICK DEALER. THIS IS A DESIGN FLAW, & "SAFETY" ISSUE DIRECT FROM THE MANUFACTURER. OTHER THAN THIS EVER INCREASING PROBLEM, THE CAR IS IN IMMACULATE CONDITION, & I WOULD LIKE TO KEEP IT DUE TO ITS MECHANICAL RELIABILITY, FUEL ECONOMY, & COMFORT. I BELIEVE AN OEM PADDED DASH REPLACEMENT, SHOULD BE MADE A RECALL ON THE PART OF GM AS THIS HAS NOT HAPPENED DUE TO NEGLIGENCE, AGE OF THE VEHICLE (IT BEGAN WHEN THE CAR WAS RELATIVELY NEW), OR ACCIDENT. I RESPECTFULLY LOOK FORWARD TO RECEIVING A RESPONSE FROM YOU.
NHTSA complaint #10476979 — an unverified report by a vehicle owner.
STRUCTURE:BODY
THE PADDED DASH HAS PEELED UP AND AWAY FROM DASH FRAME IN FRONT OF THE STEERING WHEEL. IT IS CONTINUING TO SPREAD (PEEL UP AND AWAY FROM THE FRAME) ACROSS THE PADDED DASH FROM LEFT TO RIGHT, TOWARDS THE PASSENGER AREA. IT CONTINUES TO GROW IN SEVERITY, AND I AM CONCERNED ABOUT THE PASSENGER AIRBAG, WITH RESPECTS TO IT DEPLOYING WITHOUT WARNING, DUE TO THE PEELING/WARPING OF THE DASH AROUND IT. I HAVE PUT A DASH MAT (COVER) OVER THE PROBLEM FOR APPEARANCE PURPOSES, BUT EVEN THAT DOESN'T HIDE THE GROWING MAGNITUDE OF THE PROBLEM ANYMORE. I HAVE BEEN TOLD THAT IT WILL COST ME ANYWHERE FROM $350 - $1,200.00 TO CORRECT THIS PROBLEM FROM INDEPENDENT REPAIR SHOPS IN THE AREA, TO THE GM BUICK DEALER. THIS IS A DESIGN FLAW, & "SAFETY" ISSUE DIRECT FROM THE MANUFACTURER. OTHER THAN THIS EVER INCREASING PROBLEM, THE CAR IS IN IMMACULATE CONDITION, & I WOULD LIKE TO KEEP IT DUE TO ITS MECHANICAL RELIABILITY, FUEL ECONOMY, & COMFORT. I BELIEVE AN OEM PADDED DASH REPLACEMENT, SHOULD BE MADE A RECALL ON THE PART OF GM AS THIS HAS NOT HAPPENED DUE TO NEGLIGENCE, AGE OF THE VEHICLE (IT BEGAN WHEN THE CAR WAS RELATIVELY NEW), OR ACCIDENT. I RESPECTFULLY LOOK FORWARD TO RECEIVING A RESPONSE FROM YOU.
NHTSA complaint #10476803 — an unverified report by a vehicle owner.
STRUCTURE:BODY
THE PADDED DASH HAS PEELED UP AND AWAY FROM DASH FRAME IN FRONT OF THE STEERING WHEEL. IT IS CONTINUING TO SPREAD (PEEL UP AND AWAY FROM THE FRAME) ACROSS THE PADDED DASH FROM LEFT TO RIGHT, TOWARDS THE PASSENGER AREA. IT CONTINUES TO GROW IN SEVERITY, AND I AM CONCERNED ABOUT THE PASSENGER AIRBAG, WITH RESPECTS TO IT DEPLOYING WITHOUT WARNING, DUE TO THE PEELING/WARPING OF THE DASH AROUND IT. I HAVE PUT A DASH MAT (COVER) OVER THE PROBLEM FOR APPEARANCE PURPOSES, BUT EVEN THAT DOESN'T HIDE THE GROWING MAGNITUDE OF THE PROBLEM ANYMORE. I HAVE BEEN TOLD THAT IT WILL COST ME ANYWHERE FROM $350 - $1,200.00 TO CORRECT THIS PROBLEM FROM INDEPENDENT REPAIR SHOPS IN THE AREA, TO THE GM BUICK DEALER. THIS IS A DESIGN FLAW, & "SAFETY" ISSUE DIRECT FROM THE MANUFACTURER. OTHER THAN THIS EVER INCREASING PROBLEM, THE CAR IS IN IMMACULATE CONDITION, & I WOULD LIKE TO KEEP IT DUE TO ITS MECHANICAL RELIABILITY, FUEL ECONOMY, & COMFORT. I BELIEVE AN OEM PADDED DASH REPLACEMENT, SHOULD BE MADE A RECALL ON THE PART OF GM AS THIS HAS NOT HAPPENED DUE TO NEGLIGENCE, AGE OF THE VEHICLE (IT BEGAN WHEN THE CAR WAS RELATIVELY NEW), OR ACCIDENT. I RESPECTFULLY LOOK FORWARD TO RECEIVING A RESPONSE FROM YOU.
NHTSA complaint #10476754 — an unverified report by a vehicle owner.
STRUCTURE:BODY
THE PADDED DASH HAS PEELED UP AND AWAY FROM DASH FRAME IN FRONT OF THE STEERING WHEEL. IT IS CONTINUING TO SPREAD (PEEL UP AND AWAY FROM THE FRAME) ACROSS THE PADDED DASH FROM LEFT TO RIGHT, TOWARDS THE PASSENGER AREA. IT CONTINUES TO GROW IN SEVERITY, AND I AM CONCERNED ABOUT THE PASSENGER AIRBAG, WITH RESPECTS TO IT DEPLOYING WITHOUT WARNING, DUE TO THE PEELING/WARPING OF THE DASH AROUND IT. I HAVE PUT A DASH MAT (COVER) OVER THE PROBLEM FOR APPEARANCE PURPOSES, BUT EVEN THAT DOESN'T HIDE THE GROWING MAGNITUDE OF THE PROBLEM ANYMORE. I HAVE BEEN TOLD THAT IT WILL COST ME ANYWHERE FROM $350 - $1,200.00 TO CORRECT THIS PROBLEM FROM INDEPENDENT REPAIR SHOPS IN THE AREA, TO THE GM BUICK DEALER. THIS IS A DESIGN FLAW, & "SAFETY" ISSUE DIRECT FROM THE MANUFACTURER. OTHER THAN THIS EVER INCREASING PROBLEM, THE CAR IS IN IMMACULATE CONDITION, & I WOULD LIKE TO KEEP IT DUE TO ITS MECHANICAL RELIABILITY, FUEL ECONOMY, & COMFORT. I BELIEVE AN OEM PADDED DASH REPLACEMENT, SHOULD BE MADE A RECALL ON THE PART OF GM AS THIS HAS NOT HAPPENED DUE TO NEGLIGENCE, AGE OF THE VEHICLE (IT BEGAN WHEN THE CAR WAS RELATIVELY NEW), OR ACCIDENT. I RESPECTFULLY LOOK FORWARD TO RECEIVING A RESPONSE FROM YOU.
NHTSA complaint #10476550 — an unverified report by a vehicle owner.
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 BUICK LESABRE. THE CONTACT STATED THAT THE PADDED DASHBOARD BEGAN TO PEEL BEHIND THE STEERING WHEEL. THE FAILURE SPREAD TO THE PASSENGER'S SIDE OF THE DASHBOARD. THE CONTACT WAS CONCERNED THAT THE AIR BAG WOULD ERRONEOUSLY DEPLOY AS A RESULT. THE DEALER WAS NOTIFIED OF THE ISSUE AND ADVISED THE CONTACT THAT THEY WERE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 100,000.
NHTSA complaint #10476555 — an unverified report by a vehicle owner.
STRUCTURE:BODY
THE PADDED DASH HAS PEELED UP AND AWAY FROM DASH FRAME IN FRONT OF THE STEERING WHEEL. IT IS CONTINUING TO SPREAD (PEEL UP AND AWAY FROM THE FRAME) ACROSS THE PADDED DASH FROM LEFT TO RIGHT, TOWARDS THE PASSENGER AREA. IT CONTINUES TO GROW IN SEVERITY, AND I AM CONCERNED ABOUT THE PASSENGER AIRBAG, WITH RESPECTS TO IT DEPLOYING WITHOUT WARNING, DUE TO THE PEELING/WARPING OF THE DASH AROUND IT. I HAVE PUT A DASH MAT (COVER) OVER THE PROBLEM FOR APPEARANCE PURPOSES, BUT EVEN THAT DOESN'T HIDE THE GROWING MAGNITUDE OF THE PROBLEM ANYMORE. I HAVE BEEN TOLD THAT IT WILL COST ME ANYWHERE FROM $350 - $1,200.00 TO CORRECT THIS PROBLEM FROM INDEPENDENT REPAIR SHOPS IN THE AREA, TO THE GM BUICK DEALER. THIS IS A DESIGN FLAW, & "SAFETY" ISSUE DIRECT FROM THE MANUFACTURER. OTHER THAN THIS EVER INCREASING PROBLEM, THE CAR IS IN IMMACULATE CONDITION, & I WOULD LIKE TO KEEP IT DUE TO ITS MECHANICAL RELIABILITY, FUEL ECONOMY, & COMFORT. I BELIEVE AN OEM PADDED DASH REPLACEMENT, SHOULD BE MADE A RECALL ON THE PART OF GM AS THIS HAS NOT HAPPENED DUE TO NEGLIGENCE, AGE OF THE VEHICLE (IT BEGAN WHEN THE CAR WAS RELATIVELY NEW), OR ACCIDENT. I RESPECTFULLY LOOK FORWARD TO RECEIVING A RESPONSE FROM YOU.
NHTSA complaint #10475944 — an unverified report by a vehicle owner.
STRUCTURE
THE PADDED DASH HAS PEELED UP AND AWAY FROM DASH FRAME IN FRONT OF THE STEERING WHEEL. IT IS CONTINUING TO SPREAD (PEEL UP AND AWAY FROM THE FRAME) ACROSS THE PADDED DASH FROM LEFT TO RIGHT, TOWARDS THE PASSENGER AREA. IT CONTINUES TO GROW IN SEVERITY, AND I AM CONCERNED ABOUT THE PASSENGER AIRBAG, WITH RESPECTS TO IT DEPLOYING WITHOUT WARNING, DUE TO THE PEELING/WARPING OF THE DASH AROUND IT. I HAVE PUT A DASH MAT (COVER) OVER THE PROBLEM FOR APPEARANCE PURPOSES, BUT EVEN THAT DOESN'T HIDE THE GROWING MAGNITUDE OF THE PROBLEM ANYMORE. I HAVE BEEN TOLD THAT IT WILL COST ME ANYWHERE FROM $350 - $1,200.00 TO CORRECT THIS PROBLEM FROM INDEPENDENT REPAIR SHOPS IN THE AREA, TO THE GM BUICK DEALER. THIS IS A DESIGN FLAW, & "SAFETY" ISSUE DIRECT FROM THE MANUFACTURER. OTHER THAN THIS EVER INCREASING PROBLEM, THE CAR IS IN IMMACULATE CONDITION, & I WOULD LIKE TO KEEP IT DUE TO ITS MECHANICAL RELIABILITY, FUEL ECONOMY, & COMFORT. I BELIEVE AN OEM PADDED DASH REPLACEMENT, SHOULD BE MADE A RECALL ON THE PART OF GM AS THIS HAS NOT HAPPENED DUE TO NEGLIGENCE, AGE OF THE VEHICLE (IT BEGAN WHEN THE CAR WAS RELATIVELY NEW), OR ACCIDENT. I RESPECTFULLY LOOK FORWARD TO RECEIVING A RESPONSE FROM YOU.
NHTSA complaint #10475488 — an unverified report by a vehicle owner.
STRUCTURE
THE PADDED DASH HAS PEELED UP AN AWAY FROM DASH FRAME IN FRONT OF THE STEERING WHEEL. IT IS CONTINUING TO SPREAD (PEEL UP AND AWAY FROM THE FRAME) ACROSS THE PADDED DASH FROM LEFT TO RIGHT, TOWARDS THE PASSENGER AREA. IT CONTINUES TO GROW IN SEVERITY, AND I AM CONCERNED ABOUT THE PASSENGER AIR BAG, WITH RESPECTS TO IT DEPLOYING WITHOUT WARNING, DUE TO THE PEELING/WARPING OF THE DASH AROUND IT. I HAVE PUT A DASH MAT (COVER) OVER THE PROBLEM FOR APPEARANCE PURPOSES, BUT EVEN THAT DOESN'T HIDE THE GROWING MAGNITUDE OF THE PROBLEM ANYMORE. I HAVE BEEN TOLD THAT IT WILL COST ME ANYWHERE FROM $350 - $1,200.00 TO CORRECT THIS PROBLEM FROM INDEPENDENT REPAIR SHOPS IN THE AREA, TO THE GM BUICK DEALER. THIS IS A DESIGN FLAW, & "SAFETY" ISSUE DIRECT FROM THE MANUFACTURER. OTHER THAN THIS EVER INCREASING PROBLEM, THE CAR IS IN IMMACULATE CONDITION, & I WOULD LIKE TO KEEP IT DUE TO ITS MECHANICAL RELIABILITY, FUEL ECONOMY, & COMFORT. I BELIEVE AN OEM PADDED DASH REPLACEMENT, SHOULD BE MADE A RECALL ON THE PART OF GM AS THIS HAS NOT HAPPENED DUE TO NEGLIGENCE, AGE OF THE VEHICLE (IT BEGAN WHEN THE CAR WAS RELATIVELY NEW), OR ACCIDENT. I RESPECTFULLY LOOK FORWARD TO RECEIVING A RESPONSE FROM YOU.
NHTSA complaint #10475025 — an unverified report by a vehicle owner.
STRUCTURE
DASH PAD BEGAN SEPARATING FROM DASHBOARD AT BASE OF WINDSHIELD DIRECTLY IN FRONT OF INSTRUMENT CLUSTER WHEN CAR WAS APPROXIMATELY 4 YEARS OLD. HAS PROGRESSIVELY SPREAD TO CURRENTLY INCLUDE ABOUT 70% OF WIDTH OF DASHBOARD AND IS RAISED APPROXIMATELY 3 INCHES IN FRONT OF INSTRUMENT CLUSTER. APPEARS TO BE AN ISSUE OF SHRINKAGE/IMPROPER ADHESION DUE TO INFERIOR MATERIALS AND/OR INCORRECT FACTORY INSTALLATION. ONLINE SEARCH INDICATES THAT THIS PROBLEM AFFLICTS A DISPROPORTIONATE NUMBER OF 2000-2006 LESABRES. CONCERNED THAT IF PASSENGER SIDE AIRBAG WERE TO DEPLOY DASH PAD WOULD NOT TEAR AS INTENDED BUT WOULD INSTEAD BE PULLED FROM DASHBOARD AND WOULD STRIKE OCCUPANTS. FIRM MOLDED EDGE COULD CAUSE SERIOUS LACERATIONS OR POTENTIAL FATALITIES. MANY OWNERS HAVE REQUESTED REPAIR, SOME UNDER WARRANTY, WITH NO SATISFACTION FROM BUICK.
NHTSA complaint #10472845 — an unverified report by a vehicle owner.
STRUCTURE
I BOUGHT 2002 BUICK LESABRE BRAND NEW AND AFTER APPROXIMATELY I YEAR THE DASH BEGAN TO BUCKLE ALMOST THE ENTIRE LENGTH OF THE WINDSHIELD. IT IS NOW APPROX 3 TO 4 INCHES HIGH. I WENT TO CAR GURUS. COM AND REALIZED HUNDREDS OF PEOPLE WERE HAVING THE SAME PROBLEM. I DID NOT REALIZE THAT THIS PROBLEM COULD IMPAIR AIR BAG DEPLOYMENT. I BELIEVE THIS WARRANTS A RECALL.
NHTSA complaint #10467831 — an unverified report by a vehicle owner.
STRUCTURE
DASH PAD COVER PEELING AWAY FROM DASH PAD BASE. CAUSING GREAT ISSUES WITH RESALE OF VEHICLE REDUCING THE VALUE SIGNIFICANTLY. MANUFACTURING DEFECT AS I HAVE SEEN A GREAT MANY 2000-2005 LESABRE WITH THIS ISSUE INCLUDING MY OTHER 2000 MODEL YEAR LESABRE LIMITED. A SENIOR EXECUTIVE NEEDS TO DEAL WITH THIS ISSUE AND MAKE THE DECISION TO REPLACE THE DEFECTIVE DASH PADS. WHOEVER DESIGNED, TESTED OR MANUFACTURED THESE PANELS MADE A GROSS ERROR AND IT IS COSTING BUICK'S QUALITY FIRST REPETITION AND CUSTOMER SERVICE/CARE TO BE HIGHLY TARNISHED. I WILL MOVE AWAY FROM THE BUICK BRAND LOYALTY THAT I HAVE DUE TO THIS COSTLY DEFECT.
NHTSA complaint #10467177 — an unverified report by a vehicle owner.
STRUCTURE
THE DASHBOARD ON THE VEHICLE STARTED BUCKLING AT LEAST 5 YEARS AGO. THE BUCKLING IS SEVERE AND EXTENDS ACROSS THE ENTIRE DASH. THE WINDOWS HAVE ALSO BROKEN. I HAVE HAD THREE OF THEM REPAIRED AND ONE IS STILL BROKEN.
NHTSA complaint #10463118 — an unverified report by a vehicle owner.
STRUCTURE
2002 LESABRE WITH A POPPED DASHBOARD BETWEEN STEERING WHEEL AND FRONT GLASS. THE DASHBOARD HAS BUBBLED UP. CANNOT FORCE THE DASH BACK INTO POSITION. I'M AFRAID IT WILL CAUSE THE AIR BAGS TO DEPLOY. SOUNDS LIKE A DESIGN PROBLEM TO ME OR IT'S MADE OF FAULTY MATERIAL AND NEEDS TO BE RECALLED AND REPLACED.
NHTSA complaint #10442137 — an unverified report by a vehicle owner.
STRUCTURE
THE DASH BOARD IS BUCKLING UP, WE ARE AFRAID IT MAY CAUSE THE AIR BAGS TO ACTIVATE CAUSING INJURY OR DEATH IF IT CAUSES AN WRECK.
NHTSA complaint #10429978 — an unverified report by a vehicle owner.
STRUCTURE
THE DASHBOARD IS COMING UP RIGHT BEHIND THE STEERING WHEEL COLUMN. IT IS STARTING TO GO ACROSS TO THE PASSENGER SIDE. A QUICK INTERNET SEARCH REVEALS THIS TO BE A WIDESPREAD PROBLEM WITH THIS MODEL VEHICLE. THE SITUATION REQUIRES ATTENTION DUE TO THE FACT THAT IT COULD DEPLOY THE PASSENGER SIDE AIRBAG. LOOKING FOR GM TO TAKE RESPONSIBILITY ON A NOW KNOWN DEFECT AND SAFETY SITUATION. ALSO NOTED THAT VISIBILITY IS REDUCED TO THE DRIVER WITH THE DASH COMING UP AND RISING.
NHTSA complaint #10424575 — an unverified report by a vehicle owner.
STRUCTURE
TL* THE CONTACT OWNS A 2002 BUICK LESABRE. THE CONTACT STATED THE DASHBOARD EXHIBITED A LARGE FRACTURE TOWARD THE PASSENGER SIDE AIR BAG. THE CONTACT DID NOT TAKE THE VEHICLE TO THE MANUFACTURER OR DEALER. THE CONTACT WAS CONCERNED OF THE POSSIBILITY OF THE AIR BAG DEPLOYING BECAUSE OF THE DASHBOARD FRACTURE. THE FAILURE MILEAGE WAS 75,000.
NHTSA complaint #10422953 — an unverified report by a vehicle owner.
STRUCTURE
DASH BOARD SEPARATION FROM LEFT TO RIGHT TOWARDS PASSENGER SIDE AIRBAG. DEALER & AUTO BODY SHOP OFFER NO FIX.
NHTSA complaint #10419361 — an unverified report by a vehicle owner.