FaultScore

FaultScore report

1996 Buick Skylark problems

Owners have filed 116 complaints about the 1996 Buick Skylark with NHTSA between 1996 and 2016. The largest single group is the brakes. Across this model's run it ranks 2 of 6 worst.

D

FaultScore 63/100

Higher is worse. Measured against the other years of the Buick Skylark.

How this is worked out

The numbers

116

Complaints

12

Crashes reported

1

Fires reported

8

Injuries reported

96,140 mi

Median mileage at failure

Half of reported failures happened before this

6%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 66 vs 50 Severity 93 vs 50 Early failure 11 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 66
Against the median year of the Buick Skylark. 50 means typical for this model; 100 means roughly double.
Severity — 93
18.1% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 11
6% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 1996 compares with every other Buick Skylark

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 1996 Buick Skylark

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Brakes 20 17.2%

4 crashes, 0 fires

Airbags 18 15.5%

4 crashes, 0 fires · median 97,000 mi

Engine & Cooling 17 14.7%

1 crashes, 0 fires · median 62,000 mi

1 crashes, 0 fires · median 92,000 mi

Seat Belts 8 6.9%

Median failure at 100,000 miles

Other & Unspecified 5 4.3%
Wheels 5 4.3%
Windows, Mirrors & Wipers 5 4.3%

Median failure at 140,000 miles

Equipment & Accessories 4 3.4%

0 crashes, 1 fires · median 95,280 mi

Lights 3 2.6%
Body & Structure 3 2.6%
Steering 3 2.6%

1 crashes, 0 fires

Transmission & Drivetrain 3 2.6%
Tires 2 1.7%

Median failure at 75,170 miles

Fuel & Propulsion 2 1.7%
Seats 1 0.9%

1 crashes, 0 fires

Acceleration & Cruise Control 1 0.9%

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Frontal 10 25.6%
Antilock/Traction Control/Electronic Limited Slip 7 17.9%
Switch 4 10.3%
Gasoline 4 10.3%
Emission Control 4 10.3%
Anchorage 4 10.3%
Windshield 3 7.7%
Automatic Transmission 3 7.7%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

25,000 – 49,999 miles 2 12.5%
50,000 – 74,999 miles 2 12.5%
75,000 – 99,999 miles 6 37.5%
100,000 – 149,999 miles 5 31.3%
150,000+ miles 1 6.3%

NHTSA crash tests

The agency crash-tested this model year itself. These are its own photographs and star ratings.

These stars come from the pre-2011 crash test programme. NHTSA rebuilt the programme for the 2011 model year and states that ratings either side of that change are not comparable — so do not read these against a 2011-or-newer car's stars.

Configuration Overall Front Side Rollover
1996 Buick Skylark 4-DR.

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Jun 1996 peak 7 Jul 2016

Recalls on the 1996 Buick Skylark

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

07E021000

FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:PRESSURE RELIEF DEVICES

CERTAIN DELPHI FUEL PRESSURE REGULATORS, P/NOS. FP10020-11B1, FP10026-11B1, AND FP10027-11B1, SOLD AFTER JANUARY 9, 2007, AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES LISTED ABOVE. THE UNIVERSAL PRESSURE REGULATORS (UPR) WERE PRODUCED WITHOUT AN O'RING AND RETAINER.

Risk: FUEL MAY LEAK, POSSIBLY RESULTING IN A FIRE.

07E015000

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

CERTAIN DELPHI AFTERMARKET FUEL PUMP MODULES / MODULE RESERVOIR ASSEMBLIES (MRA) THAT WERE SOLD FOR USE ON THE ABOVE LISTED VEHICLES. DURING PRODUCTION THE MRAS VENT AND FUEL RETURN TUBES WERE REVERSED. THIS CONDITION CAN RESULT IN THE VEHICLE NOT RUNNING CORRECTLY (IDLE ROUGH AND/OR STALL) DUE TO AN OVERLY RICH FUEL BLEND OR THE VEHICLE'S EVAPORATIVE EMISSION CARBON CANISTER MAY LEAK FUEL.

Risk: A STALLED VEHICLE CAN INCREASE THE RISK OF A VEHICLE CRASH. A FUEL LEAK CAN RESULT IN A FIRE.

02V070000

ELECTRICAL SYSTEM:IGNITION:SWITCH

ON CERTAIN PASSENGER VEHICLES. IF THE ENGINE FAILS TO START AND THE DRIVER HOLDS THE KEY IN THE "START" POSITION FOR AN EXTENDED PERIOD, HIGH CURRENT FLOWS THROUGH THE IGNITION SWITCH, AND SOMETIMES PRODUCES ENOUGH HEAT TO MELT INTERNAL SWITCH PARTS.

Risk: IF THE SWITCH IS DAMAGED, A FIRE COULD OCCUR IN THE STEERING COLUMN, EVEN WITH THE ENGINE OFF AND THE KEY REMOVED.

98V027000

INTERIOR LIGHTING

VEHICLE DESCRIPTION: PASSENGER VEHICLES. THESE VEHICLES WERE BUILT WITH THE POTENTIAL FOR THE INTERIOR LAMPS TO COME ON UNEXPECTEDLY WHILE THE VEHICLES ARE BEING DRIVEN. THIS DOES NOT MEET THE REQUIREMENTS OF FMVSS NO. 101, "CONTROLS AND DISPLAYS."

Risk: THE INTERIOR LAMPS COMING ON UNEXPECTEDLY COULD STARTLE A DRIVER CAUSING A MOMENTARY LOSS OF CONTROL INCREASING THE RISK OF A VEHICLE ACCIDENT.

96V249000

STEERING: STEERING WHEEL/HANDLE BAR

THE STEERING COLUMN LOWER PINCH BOLT WAS NOT PROPERLY TIGHTENED DURING ASSEMBLY.

Risk: AN UNDERTORQUED PINCH BOLT CAN RATTLE AND CAUSE LOOSENESS IN THE STEERING SYSTEM. IF THE PINCH BOLT BACKED OUT OF THE JOINT COMPLETELY, ROTATION OF THE STEERING SHAFT AGAINST THE CONNECTOR COULD CAUSE INCREASING LOOSENESS IN THE STEERING SYSTEM AND RESULT IN LOSS OF STEERING AND AN ACCIDENT.

96V211000

AIR BAGS:FRONTAL

DURING DEPLOYMENT OF THE PASSENGER AIR BAG, THE AIR BAG FABRIC CAN SNAG ON A REINFORCEMENT INSIDE THE INSTRUMENT PANEL, CAUSING THE EXPANDING AIR BAG TO LIFT THE INSTRUMENT PANEL PAD AND THEN DEPLOY UNDER THE INSTRUMENT PANEL INSTEAD OF THROUGH THE DOOR IN THE INSTRUMENT PANEL.

Risk: IN A CRASH, THE FRONT SEAT PASSENGER COULD RECEIVE MORE SEVERE INJURIES IF HE OR SHE CONTACTS A BROKEN REINFORCEMENT OR IF THE SNAGGING AFFECTS THE DEPLOYMENT OF THE AIR BAG.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2003162 224,528 units in Canada

Airbag

Certain vehicles, after being exposed to substantial amounts of water, may experience deployment of either the driver or passenger front airbag without a crash. The owner’s manual for these vehicles does not provide specific information about this situation. Inadvertent deployment of the driver and / or passenger front airbag in a non-accident (non-impact) situation may cause damage to the surrounding vehicle environment (windshield / instrument panel), and create expensive vehicle repair, including replacement of the airbag module(s) and the Sensing and Diagnostic Module (SDM). In some instances, inadvertent deployment could cause minor injuries to vehicle occupants. Correction: GM will notify the owners of these 1996 and 1997 vehicles of the potential affect of water accumulating in the vehicle interior on the function of the airbag system (as included in the owner's manuals of 1998 and later model years vehicles).

Recall 2002041 293,250 units in Canada

Electrical

On certain passenger vehicles if the engine fails to start and the driver holds the key in the "start" position for an extended period, high current flows through the ignition switch, and sometimes produces enough heat to melt internal switch parts. If the switch is damaged, a fire could occur in the steering column, even with the engine off and the key removed. Correction: Dealers will install a relay kit in these vehicles to prevent high current from flowing through the ignition switch.

Recall 1998023 34,777 units in Canada

Electrical

THESE VEHICLES DO NOT COMPLY WITH C.M.V.S.S. 101 - CONTROL LOCATION AND IDENTIFICATION. THE INTERIOR LAMPS MAY TURN ON BY THEMSELVES, FIVE TO THIRTY MINUTES AFTER THE VEHICLE IS STARTED AND CANNOT BE TURNED OFF BY THE SWITCH. THE LAMP CONTROL MODULE WILL TURN THEM OFF AFTER THIRTY MINUTES. IF THE INTERIOR LAMPS TURN ON WHILE THE VEHICLE IS BEING DRIVEN AT NIGHT, THE INCREASED GLARE COULD MAKE IT MORE DIFFICULT TO SEE OBJECTS OUTSIDE THE VEHICLE. CORRECTION: LAMP CONTROL MODULE WILL BE TESTED AND REPLACED IF NECESSARY.

Recall 1996206 3 units in Canada

Steering

THE STEERING COLUMN LOWER PINCH BOLT MAY NOT HAVE BEEN TORQUED TO SPECIFICATION. THIS COULD RESULT IN RATTLE AND LOOSENESS IN THE STEERING SYSTEM. IF THE PINCH BOLT WERE BACKED OUT OF THE JOINT COMPLETELY, ROTATION OF THE STEERING SHAFT AGAINST THE CONNECTOR IN HIGH EFFORT STEERING MANEUVERS COULD CAUSE INCREASING LOOSENESS IN THE STEERING SYSTEM AND COULD RESULT IN LOSS OF STEERING AND A CRASH. CORRECTION: STEERING COLUMN PINCH BOLT WILL BE INSPECTED AND IF NECESSARY TIGHTENED TO SPECIFIED TORQUE.

Recall 1996177 2,248 units in Canada

Seats And Restraints

DURING DEPLOYMENT OF THE PASSENGER AIR BAG, THE AIR BAG FABRIC MAY SNAG ON A REINFORCEMENT INSIDE THE INSTRUMENT PANEL, CAUSING THE EXPANDING BAG TO LIFT THE INSTRUMENT PANEL AND THEN DEPLOY UNDER THE INSTRUMENT PANEL PAD INSTEAD OF THROUGH THE DOOR IN THE INSTRUMENT PANEL. THE REINFORCEMENT MAY ALSO FRACTURE. IN A CRASH, THE FRONT SEAT PASSENGER COULD RECEIVE MORE SEVERE INJURIES IF HE OR SHE CONTACTS A BROKEN REINFORCEMENT OR IF THE SNAGGING AFFECTS THE DEPLOYMENT OF THE BAG. CORRECTION: DEALERS WILL INSPECT THE INSTRUMENT PANEL PADS AND, IF NECESSARY, INSTALL A PLASTIC EDGE PROTECTOR TO THE INSTRUMENT PANEL PAD REINFORCEMENT. ON CERTAIN EARLY PRODUCTION VEHICLES, THE INSTRUMENT PANEL PAD WILL BE REPLACED.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 68,818 miles Detriot, MI 1 injured

AIR BAGS

TL* THE CONTACT OWNS A 1996 BUICK SKYLARK. WHEN THE CONTACT STARTED THE VEHICLE, THE DRIVER'S SIDE AIR BAG DEPLOYED. THE DRIVER SUSTAINED INJURIES TO THE FACE, NECK, CHEST, RIGHT SHOULDER, AND MOUTH. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 68,818.

NHTSA complaint #10883305 — an unverified report by a vehicle owner.

at 120,000 miles Mountain Home, AR 1 injured

AIR BAGS

AIRBAG DEPLOYMENT, ON MAY 5 2016, 10 PM, WENT OUT TO PUT WINDOWS UP IN CAR, VEHICLE WAS STATIONARY,OPENED DOOR, LEANED IN TO TURN ON KEY, WHEN I TURNED ON KEY, HEARD LOUD EXPLOSION, TWO THOUGHTS BEFORE I BLACKED OUT, THOUGHT I HAD BEEN SHOT & WHAT THE HELL WAS PULLING ME BACKWARDS SO FAST, CAME TO IN A FEW SECONDS LAYING ON THE GROUND, NOTICED THAT AIRBAG HAD DEPLOYED, COULD NOT GET UP & CRAWLED TO HOUSE, THIS WAS A VERY VIOLENT & TRAUMATIC EXPERIENCE, WENT TO HOSPITAL WHERE THEY XRAYED MY NECK & FOUND NO BROKEN BONES, MY FACE WAS ACTUALLY 2 TO 3 INCHES AWAY FROM STEERING WHEEL WHEN DEPLOYMENT HAPPENED, I BELIEVE THE ATTACHED HINGE PARTS THAT OPENED WHEN BAG DEPLOYED ACTUALLY HIT ME IN FACE, BRUISED LIP & BLOOD BLISTERS ON LEFT SIDE OF MY FACE, THOUGH MY NECK WAS NOT BROKEN, HOSPITAL DID NOT CHECK ME FOR CUNCUSION PROBABLY DUE TO THE FACT I DO NOT HAVE INSURANCE, I AM POSITIVE I HAD ONE, STILL HAVING PROBLEMS FOCUSING, ALONG WITH EXCESSIVE FORGETFULNESS, FOR THREE DAYS I COULD FEEL THAT MY BODY HAD BEEN TWISTED AWAY FROM MY SPINE, THIS WAS VERY VIOLENT AND HOPE THAT IT NEVER HAPPENS TO ANYONE ELSE, STILL RECOVERING.

NHTSA complaint #10871513 — an unverified report by a vehicle owner.

at 97,000 miles Michigan City, IN 1 injured

AIR BAGS

THE AIRBAG EXPLODED WHILE I WAS DRIVING THE CAR AND THEN CAUSED THE HORN TO CONTINUOUSLY GO OFF. NOT FIVE MINUTES INTO MY DRIVE IT WENT OFF WHILE I WAS ACCELERATING FROM BEING STOPPED AT A RED LIGHT. I WAS PULLED OVER ON A SIDE STREET WHEN THE HORN STARTED GOING OFF. THE AIR BAG BRUISED AND BURNED MY LEFT ARM, HOWEVER MEDICAL ATTENTION WAS NOT REQUIRED. I HAD A WATER LEAK SOMEWHERE THAT CAUSED WATER TO BUILD UP PRIMARILY ON MY DRIVER SIDE FLOOR BOARD, HOWEVER EVENTUALLY THE BACK FLOOR BOARDS BECAME WET AS WELL. IT IS BELIEVED THAT THE WATER CAUSED AN ELECTRICAL MALFUNCTION AND SET OFF THE AIR BAG. IT SEEMS STANDING WATER IS AN ISSUE FOR THESE CARS AND CAN CAUSE AN ISSUE WITH A CONTROL BOX LOCATED UNDER THE SEAT, WHICH IS AN AWFUL COMBINATION. THIS ACCIDENT COULD HAVE BEEN WAY WORSE THAN IT WAS, AND IT FORCED ME TO BUY A NEW CARE EARLIER THAN I WAS FINANCIALLY PREPARED TO DO.

NHTSA complaint #10717763 — an unverified report by a vehicle owner.

Blue Ridge, VA 1 injured

AIR BAGS

WHEN CAR PUT IN REVERSE, AIRBAG DEPLOYED CAUSING KNOT AND BRUISING TO ARM. 4/14/14 CALLED 800-222-1020 AND SPOKE TO FRANKLIN THAT STATED AIRBAGS ARE NOT COVERED EVEN FOR DEFECT AFTER WARRANTY OF CAR IS OVER. CALLED BERGLUND LOCAL DEALER IN ROANOKE VA AND SPOKE TO THE SERVICE DEPARTMENT AND THE SERVICE MANAGER THAT SAID THEY WOULD HAVE TO BE PAID $99 TO EVEN LOOK AT AIRBAG. CALLED INSURANCE AND FILED CLAIM AND ADJUSTOR SAID OBVIOUS DEFECT IN AIRBAG SINCE NO EXTERIOR DAMAGE TO CAR. WHERE DOES THIS LEAVE ME? I AM HANDLING THIS SITUATION FOR MY AUNT, THAT ACTUALLY OWNS THE CAR. THANKS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #10579622 — an unverified report by a vehicle owner.

at 82,000 miles Bradenton, FL 1 injured

AIR BAGS:FRONTAL

ON JULY 30 2008 THE DRIVERS SIDE AIRBAG DEPLOYED IN MY 1996 BUICK SKYLARK. I WAS SITTING AT A RED LIGHT WHEN THIS OCCURRED. MINOR INJURIES BRUISES AND A SMALL CUT ON MY CHEST AREA. AFTER REVIEWING THE RECALLS ON THIS CAR, I REALIZE THAT I HAVE OTHER PROBLEMS RELATED TO OTHER RECALLS. UPON CONTACTING THE LOCAL BUICK DEALER, I WAS TOLD MY CAR DID NOT MATCH ANY OF THE RECALL COMPANIES? PERHAPS IT SHOULD HAVE MADE THE CAMPAIGN LIST.

NHTSA complaint #10237518 — an unverified report by a vehicle owner.

Covina, AK Crash

ELECTRICAL SYSTEM:IGNITION

SINCE I BOUGHT THE CAR 01/17/97, I HAVE HAD NUMEROUS PROBLEMS: EMERGENCHY/PARKING BRAKE POPS OUT WHEN PARKING THE CAR AND PUTTING PARKING BRAKE ON, BRAKES FAIL TO PERFORM PROPERLY AND BRAKE PADS WEAR DOWN EXCESSIVLY, DASH BOARD (CHECK ENGINE, ABS, ETS, SEAT BELT LIGHT BLINKS WHEN WEARING AND DOESNT BLINK WHEN NOT WEARING OCCASSIONALLY, THEFT SYSTEM LIGHT COMES ON BUT I DO NOT HAVE A THEFT SYSTEM)AND DOME LIGHTS COME ON SPARATICALLY, SOMETIMES THE DOME LIGHT COMES ON WHEN CAR OF OFF AND NO ONE NEAR CAR, RECALL WAS PERFORMED SINCE THAN IT ONLY HAPPENS ABOUT HALF AS MUCH. 5 DAYS AFTER PURCHASING CAR THE KEY WAS STUCK IN IGNITION WOULD NOT TURN OR COME OUT, CALLED BUICK THEY TOLD ME TO JIGGLE THE STEERING AND MANUALLY PUSH THE CAR BACK AND FORTH THAN TRY IT, RECENTLY WHEN IT HAPPENED WE TRIED FOR 3 HOURS AND THEY SUGGESTED, AS I QUOTE GM ROAD SIDE ASSISTANCE FOR US "TO POUND ON THE KEY ABOUT 20 TIMES LIKE YOU WERE POUNDING A NAIL WITH A HAMMER" WE WERE STUCK 50 MILES FROM HOME AND HAD TO HAVE CAR TOWED TO NEAREST DEALER. ON THE ELECTRICAL SOMETIMES THE CLOCK AND RADIO STATIONS WILL RESET WITHOUT BATTERY TOUCHED OR ANYTHING ELSE TOUCHED, WINDOW MOTORS GO BAD, WHILE UNDER WARRANTY DEALER REPLACED INSIDE DRIVERS SIDE MIRROR BEZEL (ONLY THE INSIDE PLASTIC TRIANGLE PART) CAUSE IT WAS COMING OFF, THE WORK ORDER SHOWS NEW PART PUT IN BUT THEY JUST STUCK A BUNCH OF EPOXY IN IT AND STUCK THE OLD ONE BACK ON. WHEN COMPLAINING CONSTANTLY TO THE SERVICE MGR ITS USUALLY "YOU HAVE A BAD BATTERY" "A FUSE" "MODULE" AT ONE TIME THEY CHANGED THE ALARM MODULE TWICE WITHIN A MATTER OF 4 - 6 MONTHS LEADING ME TO BELIEVE THAT BECAUSE LIGHTS ARE NOT ON ALL THE TIME, IT HAPPENS SPARATICALLY THAT THEY ARE JUST REPLACING SIMPLE PARTS TO SHOW THEY REPAIRED PROBLEM, SALES MANAGER SAID FUSES AND MODULES ARE COMMONLY BEING REPLACED. TWICE WHILE DRIVING ABOUT 35 MPR, ENGINE TURNED OFF AND ALL LIGHTS CAME ON, STEARING LOCKED. I HEAR CLICKING AND/OR RUBBING SOUNDS COMING FROM FRONT WHLEFT S

NHTSA complaint #709641 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 68,818 miles Detriot, MI 1 injured

AIR BAGS

TL* THE CONTACT OWNS A 1996 BUICK SKYLARK. WHEN THE CONTACT STARTED THE VEHICLE, THE DRIVER'S SIDE AIR BAG DEPLOYED. THE DRIVER SUSTAINED INJURIES TO THE FACE, NECK, CHEST, RIGHT SHOULDER, AND MOUTH. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 68,818.

NHTSA complaint #10883305 — an unverified report by a vehicle owner.

at 120,000 miles Mountain Home, AR 1 injured

AIR BAGS

AIRBAG DEPLOYMENT, ON MAY 5 2016, 10 PM, WENT OUT TO PUT WINDOWS UP IN CAR, VEHICLE WAS STATIONARY,OPENED DOOR, LEANED IN TO TURN ON KEY, WHEN I TURNED ON KEY, HEARD LOUD EXPLOSION, TWO THOUGHTS BEFORE I BLACKED OUT, THOUGHT I HAD BEEN SHOT & WHAT THE HELL WAS PULLING ME BACKWARDS SO FAST, CAME TO IN A FEW SECONDS LAYING ON THE GROUND, NOTICED THAT AIRBAG HAD DEPLOYED, COULD NOT GET UP & CRAWLED TO HOUSE, THIS WAS A VERY VIOLENT & TRAUMATIC EXPERIENCE, WENT TO HOSPITAL WHERE THEY XRAYED MY NECK & FOUND NO BROKEN BONES, MY FACE WAS ACTUALLY 2 TO 3 INCHES AWAY FROM STEERING WHEEL WHEN DEPLOYMENT HAPPENED, I BELIEVE THE ATTACHED HINGE PARTS THAT OPENED WHEN BAG DEPLOYED ACTUALLY HIT ME IN FACE, BRUISED LIP & BLOOD BLISTERS ON LEFT SIDE OF MY FACE, THOUGH MY NECK WAS NOT BROKEN, HOSPITAL DID NOT CHECK ME FOR CUNCUSION PROBABLY DUE TO THE FACT I DO NOT HAVE INSURANCE, I AM POSITIVE I HAD ONE, STILL HAVING PROBLEMS FOCUSING, ALONG WITH EXCESSIVE FORGETFULNESS, FOR THREE DAYS I COULD FEEL THAT MY BODY HAD BEEN TWISTED AWAY FROM MY SPINE, THIS WAS VERY VIOLENT AND HOPE THAT IT NEVER HAPPENS TO ANYONE ELSE, STILL RECOVERING.

NHTSA complaint #10871513 — an unverified report by a vehicle owner.

at 97,000 miles Michigan City, IN 1 injured

AIR BAGS

THE AIRBAG EXPLODED WHILE I WAS DRIVING THE CAR AND THEN CAUSED THE HORN TO CONTINUOUSLY GO OFF. NOT FIVE MINUTES INTO MY DRIVE IT WENT OFF WHILE I WAS ACCELERATING FROM BEING STOPPED AT A RED LIGHT. I WAS PULLED OVER ON A SIDE STREET WHEN THE HORN STARTED GOING OFF. THE AIR BAG BRUISED AND BURNED MY LEFT ARM, HOWEVER MEDICAL ATTENTION WAS NOT REQUIRED. I HAD A WATER LEAK SOMEWHERE THAT CAUSED WATER TO BUILD UP PRIMARILY ON MY DRIVER SIDE FLOOR BOARD, HOWEVER EVENTUALLY THE BACK FLOOR BOARDS BECAME WET AS WELL. IT IS BELIEVED THAT THE WATER CAUSED AN ELECTRICAL MALFUNCTION AND SET OFF THE AIR BAG. IT SEEMS STANDING WATER IS AN ISSUE FOR THESE CARS AND CAN CAUSE AN ISSUE WITH A CONTROL BOX LOCATED UNDER THE SEAT, WHICH IS AN AWFUL COMBINATION. THIS ACCIDENT COULD HAVE BEEN WAY WORSE THAN IT WAS, AND IT FORCED ME TO BUY A NEW CARE EARLIER THAN I WAS FINANCIALLY PREPARED TO DO.

NHTSA complaint #10717763 — an unverified report by a vehicle owner.

at 100,000 miles Scotsdale, AZ

SEAT BELTS

TL* THE CONTACT OWNS A 1996 BUICK SKYLARK. THE CONTACT STATED THAT THE DRIVER SIDE SEAT BELT WAS DEFECTIVE. THE CONTACT STATED THAT THE SEAT BELT WAS INSTALLED BACKWARDS AND THERE WERE TWO RIGHT HAND SEAT BELTS IN THE VEHICLE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. UPDATED 8/28/14*CN UPDATED 8/29/14

NHTSA complaint #10615102 — an unverified report by a vehicle owner.

at 209,000 miles Milwaukee, WI

AIR BAGS

WENT TO START TO CAR AFTER DRIVING ALL AFTERNOON AND PASSENGER SIDE AIRBAG DEPLOYED CAUSING DAMAGE TO THE DASH AND WINDSHIELD.

NHTSA complaint #10583735 — an unverified report by a vehicle owner.

Blue Ridge, VA 1 injured

AIR BAGS

WHEN CAR PUT IN REVERSE, AIRBAG DEPLOYED CAUSING KNOT AND BRUISING TO ARM. 4/14/14 CALLED 800-222-1020 AND SPOKE TO FRANKLIN THAT STATED AIRBAGS ARE NOT COVERED EVEN FOR DEFECT AFTER WARRANTY OF CAR IS OVER. CALLED BERGLUND LOCAL DEALER IN ROANOKE VA AND SPOKE TO THE SERVICE DEPARTMENT AND THE SERVICE MANAGER THAT SAID THEY WOULD HAVE TO BE PAID $99 TO EVEN LOOK AT AIRBAG. CALLED INSURANCE AND FILED CLAIM AND ADJUSTOR SAID OBVIOUS DEFECT IN AIRBAG SINCE NO EXTERIOR DAMAGE TO CAR. WHERE DOES THIS LEAVE ME? I AM HANDLING THIS SITUATION FOR MY AUNT, THAT ACTUALLY OWNS THE CAR. THANKS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #10579622 — an unverified report by a vehicle owner.

at 86,000 miles Little Neck, NY

ELECTRICAL SYSTEM

TL*THE CONTACT OWNS A 1996 BUICK SKYLARK. ALL OF THE GAUGES ON THE INSTRUMENT PANEL WERE FLUCTUATING UP AND DOWN. NEITHER THE SPEEDOMETER NOR THE FUEL GAUGE DISPLAYED ACCURATE READINGS. THE DEALER STATED THAT THERE WERE NO RECALLS ON THE VEHICLE AND THAT THE REPAIR WOULD BE THE CONTACT'S RESPONSIBILITY. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 02V070000 (ELECTRICAL SYSTEM:IGNITION:SWITCH). THE CURRENT AND FAILURE MILEAGES WERE 86,000.

NHTSA complaint #10240572 — an unverified report by a vehicle owner.

at 82,000 miles Bradenton, FL 1 injured

AIR BAGS:FRONTAL

ON JULY 30 2008 THE DRIVERS SIDE AIRBAG DEPLOYED IN MY 1996 BUICK SKYLARK. I WAS SITTING AT A RED LIGHT WHEN THIS OCCURRED. MINOR INJURIES BRUISES AND A SMALL CUT ON MY CHEST AREA. AFTER REVIEWING THE RECALLS ON THIS CAR, I REALIZE THAT I HAVE OTHER PROBLEMS RELATED TO OTHER RECALLS. UPON CONTACTING THE LOCAL BUICK DEALER, I WAS TOLD MY CAR DID NOT MATCH ANY OF THE RECALL COMPANIES? PERHAPS IT SHOULD HAVE MADE THE CAMPAIGN LIST.

NHTSA complaint #10237518 — an unverified report by a vehicle owner.

at 47,500 miles Martinsburg, WV

AIR BAGS:FRONTAL

I GOT A LETTER FROM GM , BUICK MOTOR DIVISION, THAT WAS A " CUSTOMER ADVISORY" NOT A RECALL THAT SAID IF MY 1996 BUICK HAS EVER BEEN WET OR HAD WATER SOAK THE FLOOR BOARD ON THE PASSENGER SIDE THE AIR BAGS MIGHT DEPLOY AT ANY TIME DUE TO A MALFUNCTION OF THE CONTROL BOX LOCATED UNDER THE FRONT PASSENGER SEAT. IT SAID I NEED TO HAVE THE CAR SERVICED ASAP TO CORRECT THE PROBLEM IF IT HAS INDEED BEEN WET . AND IT HAS BEEN WET ON SEVERAL OCCASIONS DUE TO FAILURE OF THE DOOR GASKETS AND REAR WINDOW SEAL AND POSSIBLY THE TRUNK GASKET. I FEEL THAT GM SHOULD PAY AT THE LEAST FOR THE DEALER TO DECIDE IF THE CONTROL BOX NEEDS TO BE REPLACED OR NOT . IF NOT FOR THE REPAIRS NEEDED TO INSURE THAT THE AIR BAGS DON'T DEPLOY FOR NO REASON WHILE I'M GOING DOWN THE ROAD CAUSING AN ACCIDENT. AIR BAGS ARE SUPPOSED TO HELP YOU NOT HURT YOU. J.M.K.

NHTSA complaint #10231912 — an unverified report by a vehicle owner.

at 117,000 miles Overland Park, KS

ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY

TL*THE CONTACT OWNS A 1996 BUICK SKYLARK. WHILE DRIVING APPROXIMATELY 25 TO 35 MPH, THE RADIATOR BEGAN LEAKING FLUID. ON JUNE 22, 2006, A RADIATOR WAS INSTALLED AT 2,000 MILES. THE INDEPENDENT MECHANIC OFFERED TO RE-DIAGNOSE THE FAILURE AT THE CONTACT'S EXPENSE. THE DEALER STATED THAT THEY WOULD HAVE INSTALLED THE SAME PARTS AT THE SAME RATE. THE VEHICLE CAN BE DRIVEN; HOWEVER, IT CONTINUES TO LEAK FLUID. THE FAILURE MILEAGE WAS 117,000.

NHTSA complaint #10231850 — an unverified report by a vehicle owner.

Nacortes, WA

AIR BAGS:FRONTAL

TL*THE CONTACT OWNS A 1996 BUICK SKYLARK. ON JUNE 18, 2008, THE CONTACT RECEIVED AN OWNER'S MANUAL SUPPLEMENT PERTAINING TO THE AIR BAG CONTROLLER MODULE ON THE FRONT PASSENGER SIDE. HE IS OUTRAGED BECAUSE GM IS REFUSING TO MAKE ANY REPAIRS TO THE AIR BAG SYSTEM. THE LETTER MENTIONED THAT CONSUMERS HAVE SUSTAINED MINOR INJURIES DUE TO AIR BAG DEPLOYMENT AFTER THE VEHICLE HAS BEEN EXPOSED TO WATER. THE CONCLUSION WAS THAT THIS IS A DESIGN FLAW. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 124,000.

NHTSA complaint #10231625 — an unverified report by a vehicle owner.

at 62,000 miles Lockport, NY

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

TL*THE CONTACT OWNS A 1996 BUICK SKYLARK. THE CONTACT STATED THAT THE VEHICLE LEAKED ANTIFREEZE ONTO THE MOTOR, WHICH THEN LEAKED ONTO THE GROUND. THE DEALER STATED THAT THE FAILURE RESIDED IN THE LOWER INTAKE MANIFOLD AND THEY WOULD REPAIR IT FOR A FEE. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 72,992 AND FAILURE MILEAGE WAS 62,000.

NHTSA complaint #10214413 — an unverified report by a vehicle owner.

at 98,000 miles Sanbornton, NH

ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE

WHILE ON VACATION WE TOOK A TRIP. ON THE WAY HOME AT NIGHT ALL ELECTRICITY DEVICES STARTED TO DIE. I GOT OFF THE HIGHWAY THE VEHICLE DIED AND WOULDN'T START. I HAD IT TOWED HOME AND IT HASN'T STARTED SINCE. I TURN THE KEY AND GET NOTHING. WHEN I TURN THE KEY ON, THE PASSLOCK SYSTEM LIGHT IS LIT AND NEVER GOES OUT. THE BATTERY IS FULLY CHARGED AND I CAN START THE CAR IF I JUMP THE STARTER BUT NOT FROM THE KEY. ALL OTHER ELECTRICAL DEVICES WORK FINE.

NHTSA complaint #10203522 — an unverified report by a vehicle owner.

at 75,170 miles Louisville, KY

TIRES

I PURCHASED FOUR NEW BRIDGESTONE TIRES (19570S14 BS WTHRFRCB) FOR MY SON'S CAR (1996 BUICK SKYLARK - 6 CYL) IN APRIL 2005 AT SEARS AT OXMOOR CENTER IN LOUISVILLE. ON TUE AUG 16, 2005, HE WAS DRIVING DOWN A CITY STREET ON HIS WAY TO WORK WHEN THE RIGHT REAR TIRE BLEW OUT, ACTUALLY DISINTEGRATED. WHEN I SAW IT, IT HAD HOLES ALL AROUND THE SIDEWALL, BOTH INSIDE AND OUTSIDE. I HAVE NEVER SEEN A TIRE LIKE THIS. IT LOOKED LIKE SOME ONE HAD SHOT AT IT WITH A MACHINE GUN. THERE WERE PIECES OF THE TIRE ALONG THE STREET AND IN THE PARKING LOT WHERE HE STOPPED. MY SON PUT ON THE SPARE AND WE TOOK IT BACK TO SEARS WHERE IT WAS REPLACED UNDER WARRANTY. FORTUNATELY, HE WAS NOT DRIVING FAST AND WAS NOT ON AN EXPRESSWAY. THIS WAS MY FIRST EXPERIENCE WITH BRIDGESTONE TIRES, AND I DO NOT INTEND TO BUY ANY MORE.

NHTSA complaint #10134715 — an unverified report by a vehicle owner.

Fulton, NY

SERVICE BRAKES, HYDRAULIC

CONSUMER WANTS TO KNOW IF THERE IS A RECALL ON 1996 BUICK SKYLARK REAR BRAKING SYSTEM. *MR

NHTSA complaint #10024463 — an unverified report by a vehicle owner.

at 29,000 miles Racine, WI

ENGINE AND ENGINE COOLING:ENGINE

WHILE DRIVING AT 55 MPH ENGINE FAILED INTERMITTENTLY.

NHTSA complaint #10071841 — an unverified report by a vehicle owner.

at 95,280 miles Apple Grove, WV

EQUIPMENT:ELECTRICAL

THIS PROBLEM IS HAPPENING MORE FREQUENTLY NOW I CAN GO OUT TO THE CAR AND IT WON'T START. I CAN WAIT A FEW HOURS OR SO AND IT WILL START RIGHT UP. THE FIRST TIME THIS HAPPENED I HAD IT TOWED TO THE MECHANIC, THE DAY IT WAS TOWED IN IT WOULDN'T START FOR HIM EITHER. THE NEXT DAY AND THE DAYS FOLLOWING THAT IT FIRED UP EACH AND EVERY TIME HE KEPT IT FROM MON-FRI, HE COULD NOT DUPLICATE THE PROBLEM. HE DID THE DIAGNOSTIC TEST IT SHOWED NOTHING WRONG WITH IT. I CALLED TWO BUICK DEALERS, THEY TOLD ME IF THE CAR DOESN'T BREAK DOWN AND STAY BROKEN DOWN THEY CAN'T TELL ME WHATS WRONG BECAUSE THE PROBLEM IS TOO INTERMITTENT. BEFORE ALL THIS STARTED THAT ETS OFF LIGHT WAS COMING ON AND STAYING ON AND THE CAR WOULD STALL OUT ON ME, NOW ITS NOT DOING THAT ANYMORE, BUT I NOTICED SOMETHING WHEN I'M PUTTING THE CAR INTO REVERSE FROM PARK I NOTICED THAT THE ETS OFF LIGHT BLINKS. PLEASE HELP ME IF YOU CAN, I DON'T KNOW WHAT TO DO. AND SOMETIMES IT STAYS ON. THE FUEL PUMP SEEMS TO BE WORKING. I HAVE HAD IT LOOKED AT TWICE AND NO ONE CAN FIND ANYTHING WRONG WITH IT.

NHTSA complaint #10070839 — an unverified report by a vehicle owner.

at 140,000 miles Lebo, KS

AIR BAGS:FRONTAL

FRONTAL AIR BAGS DEPLOYED WHILE CONSUMER WAS WARMING UP THE VEHICLE. THERE WAS NO ONE INSIDE THE VEHICLE. WHEN THE AIRBAGS DEPLOYED FRONT WINDSHIELD BROKE ON THE PASSENGER'S SIDE.

NHTSA complaint #10059824 — an unverified report by a vehicle owner.

at 140,000 miles Lebo, KS

VISIBILITY:WINDSHIELD

FRONTAL AIR BAGS DEPLOYED WHILE CONSUMER WAS WARMING UP THE VEHICLE. THERE WAS NO ONE INSIDE THE VEHICLE. WHEN THE AIRBAGS DEPLOYED FRONT WINDSHIELD BROKE ON THE PASSENGER'S SIDE.

NHTSA complaint #10059824 — an unverified report by a vehicle owner.

Branchport, NY

ENGINE AND ENGINE COOLING

THE ENGINE OF MY CAR IS A MESS. IT HAS ALWAYS HAD A PROBLEM WITH THE COOLING SYSTEM SINCE I BOUGHT IT THREE YEARS AGO. I HAVE HAD THIS VEHICLE WORKED ON SO MANY TIMES IT IS CRAZY. NOW IT SEEMS THAT I NEED A NEW HEAD GASKET AND WHATEVER ELSE CYLINDER ONE IS KICKING REPORTS ON. I WILL PROBABLY END UP HAVING TO GET ANOTHER VEHICLE AND I STILL OWE $4,000.00 ON THIS ONE. WHAT THE HECK...

NHTSA complaint #10045493 — an unverified report by a vehicle owner.

Shelby Township, MI

ELECTRICAL SYSTEM:IGNITION:SWITCH

NHTSA RECALL 02-V-070-000: IF THE ENGINE FAILED TO START AND THE DRIVER WOULD HAVE TO HOLD THE KEY IN THE "START" POSITION FOR AN EXTENDED PERIOD, HIGH CURRENTS FLOWS THROUGH THE IGNITION SWITCH AND SOMETIMES PRODUCE ENOUGH HEAT TO MELT INTERNAL SWITCH PARTS. AFTER THE VEHICLE WAS SERVICED FOR THE RECALL, THE VEHICLE EXPERIENCED ONGOING PROBLEMS WITH THE ELECTRICAL SYSTEM BURNING FOUR STARTERS. THE CONSUMER STATED THAT THE VEHICLE WAS RUNNING WITHOUT A WARRANTY. *AK *SCC (THIS DOCUMENT IS AN ADD TO)

NHTSA complaint #10040337 — an unverified report by a vehicle owner.

Shelby Township, MI

ELECTRICAL SYSTEM:STARTER ASSEMBLY

NHTSA RECALL 02-V-070-000: IF THE ENGINE FAILED TO START AND THE DRIVER WOULD HAVE TO HOLD THE KEY IN THE "START" POSITION FOR AN EXTENDED PERIOD, HIGH CURRENTS FLOWS THROUGH THE IGNITION SWITCH AND SOMETIMES PRODUCE ENOUGH HEAT TO MELT INTERNAL SWITCH PARTS. AFTER THE VEHICLE WAS SERVICED FOR THE RECALL, THE VEHICLE EXPERIENCED ONGOING PROBLEMS WITH THE ELECTRICAL SYSTEM BURNING FOUR STARTERS. THE CONSUMER STATED THAT THE VEHICLE WAS RUNNING WITHOUT A WARRANTY. *AK *SCC (THIS DOCUMENT IS AN ADD TO)

NHTSA complaint #10040337 — an unverified report by a vehicle owner.

Brockport, NY

AIR BAGS:FRONTAL

THE AIR BAGS DEPLOYED WITHOUT IMPACT.

NHTSA complaint #10006897 — an unverified report by a vehicle owner.

Asheboro, NC

ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH

AFTER RECALL REPAIRS WERE DONE ON WIRE HARNESS VEHICLE WOULD START INTERMITTENTLY. VEHICLE BEEN BACK TO DEALER ON EIGHT OCCASIONS ,AND PROBLEM STILL REOCURRING. PH....

NHTSA complaint #10006437 — an unverified report by a vehicle owner.

Johnston, SC

WHEELS:RIM

HAD TO REPLACE ALL FOUR RIMS. THE DEALERSHIP IS AWARE OF THE PROBLEM. MR

NHTSA complaint #8020975 — an unverified report by a vehicle owner.