48 of the
670 complaints filed about the Buick Verano
are about the other systems —
7% of everything owners reported.
The worst model year for it is 2013.
I am submitting this complaint to report a safety-related issue involving my 2016 Buick Verano. At approximately 112,000 miles, the vehicle experienced a major transmission failure that significantly affected drivability. Shortly thereafter, an airbag warning light illuminated, indicating a potential malfunction of the supplemental restraint system. An independent mechanic advised that the vehicle was no longer safe or economically reasonable to repair due to the transmission failure and the airbag system warning. The cost of transmission repair was estimated between $5,000.00 and $7,000.00. The vehicle could not be safely driven, sold, or repaired, leaving me with an inoperable vehicle and an outstanding loan balance. I am submitting this complaint to ensure this issue is documented and reviewed, as transmission failure combined with an airbag warning presents a serious safety concern. Also, it’s been widely documented by other consumers of having the same problem with the transmission failing prematurely on these type of vehicles as well.
NHTSA complaint #11715188 — an unverified report by a vehicle owner.
In checking, my oil found that the oil was low but I’ve had no leaks concerned about where the oil is going and the oil consumption. I change my oil about twice a year. The car only has 45,000 miles on it..
NHTSA complaint #11550270 — an unverified report by a vehicle owner.
Started having the radio blank out and then steering wheel would lose power while driving. Service stability track error comes on. Took in for diagnostic and was told rear control module was bad. After 1500 to 1800.00 in repairs still had the same issues within 7 days. I've contacted dealership and general motor. I'm afraid my car will lose power while on highway
NHTSA complaint #11531467 — an unverified report by a vehicle owner.
Vehicle seems to loose power, radio & power sterring turn off and back on constantly. Shows message " Service Stability Track". I took it back to the lot where I purchased it, they had 2 different mechanics look at it and they could not figure out what is wrong with it. Picked up the vehicle a week in a half later and the vehicle was fine for a week or so and then it started up again. all power is lost on the vehicle while driving, backing up or parking at times, then it turns back on, on its own. Its like it losses power for a few seconds, steering wheel gets hard and radio turns off. Then it turns back on. Its gotten to the point to where its done it on sharp turns. This not only puts me at risk but other people. No service engine light one, gives either "service stability track" or " service power steering" or " collision sensor maintenance", but not service lights are on, no codes.
NHTSA complaint #11488751 — an unverified report by a vehicle owner.
Not sure if this is a safety problem or is just a freak, isolated incident. In either case, I am reporting this since it might impact vehicles other than just my own. I own a 2015 Buick Verano. On Tuesday, April 5, 2022, upon parking my car, I noticed that my driver’s door wasn’t closing correctly. There was a small gap preventing it from closing flush. Upon inspection, it became apparent what was causing the problem: The door lock striker plate had pulled away from the doorframe post to which it was anchored. It was secured by two Phillips head screws. My attempt to tighten same was for naught, the screws kept spinning. Fortunately, the door lock striker plate was still operable since it hadn’t pulled away from the post for more than a fraction of an inch, so my door latch was able to catch on to it, but that fraction of an inch was enough to cause the gap when I closed the door. I took the car the next day to a Buick dealer and they referred me to a nearby body shop. The owner looked at the problem and concurred with my initial assessment. He said that in all his years in the field he had never encountered a problem like that. Fortunately, he was able to get the latch striker to lay flush against the column, but he did say it could happen again. So, coming full circle, as I said up front, I don’t know if this is a systemic problem affecting other Buick vehicles from that year, or if it was just an isolate incident. But I guess recall issues have to start somewhere. Rather be safe than sorry, hence my putting this in you court.
NHTSA complaint #11460234 — an unverified report by a vehicle owner.
My car shut off while driving in a busy area. I was going 35 mph where the car just shut off while driving. I received a jump, but that only lasted long enough for me to get 2 lanes over for the car to cut off again. Myself and other drivers were at risk because someone could have ran into me and I had no power and unable to remove key from ignition or even turn the key. Police arrived but said that they are no longer allowed to touch our vehicles. For almost a year my car has been cutting off while parked, and have received news that my battery had a dead cell, which was causing it to shut off. I have taken it to a mechanic who says my alternator is the issue. No warning signs or messages appear before shutting off.
NHTSA complaint #11452344 — an unverified report by a vehicle owner.
Car is having transmission issues. Car doesn't know what gear it's in. Very similar issues to the recall that is saying my car isn't affected. Doors are trying to lock and unlocking by themselves. Stalling and shuts off while driving
NHTSA complaint #11441985 — an unverified report by a vehicle owner.
THE BLIND SPOT DETECTORS STOPPED WORKING AND A WARNING ON THE DASH APPEARED SAYING "SERVICE SIDE DETECTION SYSTEM". THIS WARNING POPS UP EVERY TIME I TURN ON THE CAR AND THE BLIND SPOT DETECTORS DO NOT WORK WHEN I AM DRIVING.
NHTSA complaint #11416069 — an unverified report by a vehicle owner.
THE GEARSHIFT DOES NOT ALWAYS WORK YOU HAVE TO WIGGLE IT AROUND TO GET IT TO WORK AND THE THING THAT YOU HAVE TO PUSH BACK IS VERY LOOSE AND THIS JUST HAPPENED LATELY I'M NOT SURE IF THERE'S A RECALL ON IT BUT SOMETHING NEEDS TO BE DONE WITH IT SO IT'S EASIER TO PUT YOUR CAR IN PARK
NHTSA complaint #11361374 — an unverified report by a vehicle owner.
THE GEAR SHIFT CONSOLE IS COMING APART. UNABLE TO DRIVE. WHEN TRYING TO DRIVE THE CAR I NOTICED THE GEAR SHIFT BUTTON/LATCH FELL OFF. WAS UNABLE TO PUT IT BACK, HAD TO TAPE IT BACK ON UNTIL IT GOT TOWED.
NHTSA complaint #11339219 — an unverified report by a vehicle owner.
THAT WERE INSTALLED ON ORIGINALLY... ON THE CONTINENTAL WEBSITE, THERE ARE CUSTOMER COMPLAINTS ABOUT THESE TIRES WEARING OUT TOO FAST AND BUBBLING UP ON SIDES OF TIRES. I AM EXPERIENCING BOTH OF THESE ISSUES. WAS TOLD BY SERVICE, THAT I NEED TO PAY $1100.00 DOLLARS. I ASKED TO SPEAK TO SERVICE MANAGER, NOW I NEED TO PAY $500.00 FOR TIRES, AND GET THE SAME TIRES... SO I GET TO GO THROUGH THIS AGAIN??? WHAT GOOD IS A WARRANTY, AND WHY IS IT NOT ON THE STICKER AND IS NOT DISCUSSED DURING THE PURCHASE OF SAID NEW VEHICLE! SPOKE TO HYNDAI AND KIA. THEY HAVE BUMPER TO BUMPER COVERAGE. AND NO HIDDEN SURPRISES. GUESS WHAT KIND OF CAR WILL BE IN MY DRIVEWAY?
NHTSA complaint #11321402 — an unverified report by a vehicle owner.
BOTH SIDE DETECTION SENSORS OF MY 2015 BUICK VERANO ARE BOTH INOPERATIVE IN UNDER 5 YEARS AFTER PURCHASING BRAND NEW VEHICLE. "SERVICE SIDE DETECTION SYSTEM" MESSAGE PERSISTS. GM MECHANIC SAID THERE WAS WATER PRESENT IN MOUNTING BRACKETS FOR BOTH MODULES AND THERE IS NO COMMUNICATION WITH EITHER ONE. CAR HAS NEVER BEEN IN ACCIDENTS AND SERVICE ADVISOR AGREED THAT PROBLEM WAS DUE TO A DESIGN FLAW. THERE IS NO VISIBLE DAMAGE TO INDICATE A PROBLEM, SINCE THE SENSORS ARE HIDDEN. SENSOR MODULE FAILURE SEEMS TO BE A COMMON OCCURRENCE IN GM PRODUCTS, SINCE I WAS TOLD THAT THERE WAS A NATIONAL SHORTAGE ON SENSOR MODULES AND THAT REPAIR WOULD HAVE TO HAPPEN IN THE FUTURE. REPAIR ESTIMATED AT $1200+. AFTER I EXPRESSED MY DISSATISFACTION TO THE SERVICE ADVISOR, I WAS TOLD THAT GM WAS WILLING TO REDUCE THE REPAIR COST BY $337. I REFUSED THE REPAIR, SINCE I BELIEVE THIS SAFETY EQUIPMENT FAILED AS A RESULT OF THE DESIGN AND SHOULD BE RECALLED AND REPAIRED BY GM.
NHTSA complaint #11309013 — an unverified report by a vehicle owner.
WHILE TESTDRIVING THIS CAR, UPON ACCELERATION FROM A STOP, A TRANSIENT WOBBLE, SHUDDER, OR SHAKE OCCURS AT OR NEAR THE RIGHT FRONT OF THE CAR.WE COULD RECREATE IT ON ABOUT 8 OF 16 TRIES WITH VARIOUS SALES PERSONS, MECHANICS AND BUYERS DDRIVING. MAYBE IT OCCURS NEAR 20 MPH AND MAYBE IT OCCURS JUST AFTER THE SHIFT INTO SECOND GEAR. THE CAR HAS NO OPEN RECALLS OR HISTORY OF COLLISION. THE LOCALIZED SHAKE IS ACKNOWLEDGED BY THE PENSACOLA KIA SALESPERSON, THEIR DEALERSHIP MECHANIC, AND THE NEARBY BUICK DEALERSHIP MECHANIC.
NHTSA complaint #11300082 — an unverified report by a vehicle owner.
WHEN IM DRIVEING AND THE PASSAGER IS SITTING NEXT TO ME THE AIRBAG LIGHT SAYS ITS OFF PLEASE HAVE IT SERVICE . THEN IT TURN ON FOR A COUPLE OF SEC AND IT SHUTS OFF . ALSO MY FOG LIGHT NOB IS LIKE MELTING AROUND IT VERY WEIRD. MYBE THE LIGHT IT HAS AROUND THE NOB IS TO STRONG DONT KNOW ALL DRIVING IS IN THE CITY
NHTSA complaint #11278517 — an unverified report by a vehicle owner.
PASSENGER AIRBAG IS ON WHEN NO PASSENGER AND SEATBELT NOT BUCKLED. WHEN PASSENGER IS SITTING WITH SEAT BELT THE AIRBAG IS OFF. BEEN THIS WAY SINCE PURCHASE. ANOTHER ISSUE IS WITH THERMOSTAT AND DEGREES . DOES NOT SHOW OUTDOOR TEMPERATURE AND ALSO RELAYS THE CHANGE IN THERMOSTAT CONTROLS IN CELSIUS NOT FERINHEIGHT. NO OPTION TO CHANGE .
NHTSA complaint #11233317 — an unverified report by a vehicle owner.
THE LEFT SIDE BLIND SIDE ALERT FAILED.WHEN DRIVING HOME THE LIGHT ON THE PASSENGER SIDE MIRROR STAYED ON.WHEN I GOT HOME IT WAS ON.THE NEXT DAY IT WAS OFF AND NO LONGER WORKED.
NHTSA complaint #11202811 — an unverified report by a vehicle owner.