FUEL LINE BEHIND PASSENGER FRONT TIRE WAS DAMAGED BY AN OBJECT IN THE ROAD THAT THE DRIVER RAN OVER. THE FUEL LINE IS NOT PROTECTED IN ANYWAY ON THE INSIDE OF THE TIRE WELL. THIS INCIDENT LEAD TO A MAJOR GAS LEAK AND THE ENGINE SHUTTING DOWN ON A BUSY HIGHWAY. THIS COULD HAVE BEEN A VERY SERIOUS SITUATION.
NHTSA complaint #10229812 — an unverified report by a vehicle owner.
PURCHASED 4 PIRELLIE TIRES (PR00523457V) - PIR P6 FOUR SEASONS P235/45R17 ON 2/18/05 WITH LIFETIME ROAD HAZARD WARRANTY. REPLACED 2 TRES 04/08/05 - IMPACT BULDGE ON OUTER EDGE OF TIRES. REPLACED ANOTHER TIRE (TIRE WAS RIPPED/CUT COMPLETELY AROUND THE TIRE WHILE TRAVELING OUT OF STATE, WITH TWO SMALL CHILDREN) ON 11/27/05. AGAIN ON 08/19/06 HAD TO HAVE ANOTHER TIRE REPLACED RIP COMPLETELY AROUND THE TIRE. ON 12-05-07 ANOTHER RIP IN TIRE WAS TOLD THAT TIRES WERE WORN, NEEDED TO BE REPLACED (ALL 4).
NHTSA complaint #10211748 — an unverified report by a vehicle owner.
I AM THE ORIGINAL OWNER OF A 2001 CETERA. MY CAR NOW HAS 42,000 MILES. AT APPROXIMATELY 22000 MILES , HAVING ROTATED THE TIRES FAITHFULLY EVERY 3000 MILES, I WENT TO A TIRE DEALER TO HAVE THEM ROTATED, AND WAS TOLD NOT TO DRIVE ON THEM ANYMORE AS THE EDGES WERE TOTALLY WORN OUT, EXPOSING THE CANVAS. I HAD BEEN TOLD ALL ALONG THAT THEY WERE WEARING UNEVENLY, BUT CHALKED IT UP TO THE ORIGINAL TIRES ,SOMETIMES NOT BEING AS GOOD AS THEY SHOULD BE. REPLACED WITH ORIGINAL , VERY EXPENSIVE TIRES. NOW AT 42,000 MILES, HAVING FAITHFULLY ROTATED EVERY 2 TO 3000 MILES , I AM TOLD THAT THEY NEED REPLACEMENT AGAIN, HAVING BEEN TOLD AT EVERY ROTATION THAT THEY WERE WEARING UNEVENLY EVERY MILE THAT I DRIVE, I FELT AS IF I WAS LEAVING MONEY ON THE PAVEMENT. THE DEALER SAID THAT IT' WAS THE TIRES THEMSELVES , $160 EACH, AND BECAME VERY IRRITATED AND INDIGNANT WHEN I TOLD HIM THAT THE TIRE DEALER SAID THAT EVERY ONE OF THE CATERAS ATE TIRES. ONE OF THE SERVICE ADVISORS AT THE DEALERSHIP TOLD ME THAT IT WAS A PROBLEM ON CATERAS, BUT THE SERVICE MANAGER QUICKLY JUMPED IN AND TOLD ME AGAIN THAT IT WAS THE TIRES THEMSELVES AND NOT THE CAR. HE WAS VERY UNHAPPY THAT ONE OF HIS EMPLOYEES TOLD ME THE TRUTH. NOW THAT I SAW THAT OTHERS WERE HAVING THE SAME PROBLEMS, JUST AS THE TIRE DEALER HAD TOLD ME, I WAS VERY IRRITATED THAT THE CAR DEALERSHIP HAS BEEN COVERING IT UP ALL OF THIS TIME. I SPOKE TO GM HEADQUARTERS, BUT THEY ALSO DENIED KNOWING ANYTHING ABOUT THERE BEING A DESIGN DEFECT.
NHTSA complaint #10195928 — an unverified report by a vehicle owner.
I HAVE HAD PROBLEM WITH MY 2000 CATERA EVERY SINCE I BOUGH IT, FIRST THE SEAT WOULD NOT HEAT ,PUT THE KEY IN AND IT WOULD NOT TURN,TIRES WORE OUT IN LESS THAN A YEAR,DRIVER SIDE DOOR IS COMING A PART,GLOVE COMPARTMENT LOCK BROKEN ,BELT BROKE CAR RAN HOT HAD TO GET A NEW RADIATOR,CHECK ENGINE LIGHT ON ,SECONDARY AIR INJECTION HOSE FAILURES,THIS CAR HAS BEEN IN THE SHOP MORE TIMES THAN OUT, JUNK,AND G M DOES NOTHING TO HELP,WATER PUMP WENT OUT ,HEATER COIL HOSE LEAKING,VAULE COVER GASKET REPLACE , ALL BEFORE 60,000 MILES.
NHTSA complaint #10191850 — an unverified report by a vehicle owner.
PURCHASED 2001 CATERA NEW FROM SIOUX FALLS CAD., SIOUX FALLS, SD. WITH LESS THAN 12,000 MILES ON CAR, TIRES WERE COMPLETELY WORN. CAD. REPLACED TIRES, ALIGNED THE WHEELS WHICH WERE WITHIN CAD. GUIDE. WITH LESS THAN 15,000 MILES ON THE REPLACED TIRES, TIRES WERE IRREGULARLY WORN OUT, REPLACED AT HAMIL MOTORS OF SHELDON, IA. WHICH I PAID FOR. CAR ALIGNED AND ALIGNMENT WAS WITHIN CAD. GUIDE. BOTH ALIGNMENTS WERE COMPLETED BY CAD. DEALERS. REPLACED TIRES WORE OUT WITHIN 15,000 MILES AND WERE REPLACED BY ME FROM OK ONE STOP IN HOSPERS, IA. CAR TAKEN TO SIOUX FALLS CAD FOR ANOTHER ALIGNMENT WHICH WAS WITHIN CAD. GUIDE. WITH LESS THAN 10,000 MILES TIRES WERE AGAIN IRREGULARLY WORN, REPLACED AT MORGAN TIRE CO. AND WITH LESS THAN 15,000 MILES BLOWOUT WHILE MY WIFE WAS DRIVING CAUSING MUCH EMOTIONAL STRESS FOR MY WIFE. TIRES REPLACED AT MORGAN TIRE, ALIGNMENT COMPLETED WITH MORGAN CALLING CAD FOR CORRECTION. STATED THAT IT WAS A DESIGN FLAW IN THE CATERA AND NOTHING COULD BE DONE TO CORRECT THIS SITUATION. FILED A COMPLAINT WITH GMAC - 800-458-8006 4 WEEKS AGO, WAS ASSIGNED FILE #1-431277521, WAS INSTRUCTED TO HAVE TIRES BROUGHT TO CAD DEALER WHICH WAS COMPLETED BY MORGAN TIRE CO. TO HAMILL MOTORS OF SHELDON. DEALER WAS TO CALL CAD. WITH RESULT OF TIRE INSPECTION AND I HAVE HEARD NOTHING FROM CAD. SINCE.
NHTSA complaint #10169576 — an unverified report by a vehicle owner.
CADILLAC CATERA 1998, DRIVER SEAT BECAME EXTREMELY HOT THAT CONSUMER BACK WAS BURNED. *BF THE CONSUMER FIRST HAD A PROBLEM WITH THE SEAT NOT HEATING WAS BACK IN DECEMBER OF 2000 WHICH WAS REPAIRED. ON PREVIOUS OCCASION THE CONSUMER HAD WORK DONE. THE MOLDING AROUND THE WINDSHIELD WAS LOOSE, THE CONSUMER REPORTED A WOBBLE IN THE TIRE, ONE MONTH LATER THE CONSUMER HAD A FLAT TIRE, HE WAS THEN TOLD THE TIRES NEEDED TO REPLACED, THERE WAS STATIC FROM THE RADIO, THE FRONT PADS WERE REPLACED AND THE BRAKE SENSOR WAS REPLACED TWICE.
NHTSA complaint #10115604 — an unverified report by a vehicle owner.
THE CONSUMER STATED THAT THE TIRES WORE OUT PREMATURELY. THE DEALER CONFIRMED THAT THE TIE ROD WAS BENT OUT OF SHAPE. AS A RESULT THE CONSUMER HAD TO REPLACE ALL FOUR TIRES AT 6,000 MILES. *AK THE LEFT FRONT INSIDE WIRE WAS SHOWING.
NHTSA complaint #10099715 — an unverified report by a vehicle owner.
LIKE ALL CADILLAC CATERA OWNERS WE KNOW, WE HAVE HAD AND ARE CONTINUING TO HAVE ENDLESS MAJOR REPAIR BILLS ON THE CATERA (98 MODEL). THE WATER PUMP HAS FAILED AND CAUSED THE ENGINE TO RUN HOT. THE WATER PUMP WAS ON RECALL. CADILLAC REPLACED THE PUMP BUT CHARGED FOR BELTS AND OTHER PARTS DAMAGED BY THE FAILURE. WE HAVE SPEND OVER $1,900 TRYING TO SOLVE A MORNING COLD START SKIPPING PROBLEM. THE PROBLEM COMES AND GOES. CADILLAC DEALER REPLACED THE HEATER CONTROL VALVE AND CHARGED $953. PROBLEM STILL OCCURS. THEN A REPAIR SHOP CHARGED OVER $600 TO REPLACE THE SPARK PLUGS AND SPARK PLUG WIRES. PROBLEM STILL OCCURS. THEN THEY TOLD US IT HAD TO BE THE COIL PACK. WE SPENT OVER $300 ON THAT. PROBLEM STILL OCCURS. THE CAR IN BACK AT THE CADILLAC DEALER'S SHOP YESTERDAY AND TODAY. SO FAR THEY CANNOT LOCATE PROBLEM. A CO-WORKER OF MY WIFE'S AT THE GEORGIA MOTOR VEHICLE SAFETY DEPARTMENT OWNES A CATERA. SHE AND HER HUSBAND HAVE SPENT OVER $9,000 ON THEIR CATERA IN THE PAST TWO YEARS FOR REPAIRS. THEY CANNOT KEEP TIRES ON THE CAR. THE CO-WORKER SAID THEY HAD THE SAME COLD START PROBLEM WITH THEIR CATERA. IT COST OVER $500 FOR A STARTER SWITCH PART. IT APPEARS CADILLAC THREW THE CAR TOGETHER FROM AN ENGINE FROM ENGLAND, A TRANSMISSION FROM FRANCE AND ASSEMBLED THE CAR IN GERMANY. I DON'T THINK IT IS FAIR FOR CONSUMMERS TO HAVE TO FOOT THE BILL FOR CADILLAC'S NEGLEGENCY IN NOT PROPERLY TESTING THE CAR PRIOR TO MARKETING. THIS IS NOTHING SHORT OF CONSUMMER FRAUD. WE HAVE OWNED TWO CADILLAC SEVILLES, A DEVILLE, AND A SMALL CADILLAC BACK IN THE 80'S. WE PRESENTLY DRIVE A SEVILLE. WE HAVE NEVER HAD ANY MAJOR PROBLEMS WITH CADILLAC PRODUCTS UNTIL THIS CATERA. IT IS NOT CADILLAC QUALITY AND APPEARS TO HAVE BEEN MARKETED WITHOUT PROPER TRAINING OF MECHANICS IN THE FIELD IN SPITE OF GM'S CONSTANT ADVERTISEMENTS ABOUT THE EXCELLENCE OF "MR. GOOD WRENCH." CADILLAC SHOULD BE REQUIRED TO FIX THEIR PROBLEMS WITH THE CATERA DESIGN.
NHTSA complaint #10068390 — an unverified report by a vehicle owner.
I BROUGHT THIS VEHICLE AT ENTERPRISE USED CAR SALES ON APRIL 30,2002. I WAS GUARANTEED A BUMBER-TO-BUMBER INSPECTION OF THE CAR AND WAS TO BE IN OPERATIONAL CONDITION. AFTER I LEFT THE LOT WITH THE CAR; I COULD ONLY GO APPROXIMATLY A 1/4 OF MILE BEFORE I NEEDED TO GET GAS IN THE CAR. THAT WAS THE BEGINING OF THE TROUBLE. SO FAR SINCE APRIL OF THIS YEAR I'VE HAD TO REPLACE ALL OF THE TIRES, BRAKES, AND OTHER REPAIRS THAT THANKFULLY WAS STILL UNDER THE WARRANTY. THE CAR HAD TO BE TOWED TWICE TO THE DEALERSHIP. AS WE SPEAK THE CAR IS BEING REPAIRED AGAIN. THE DEALERSHIP HAD INFORMED ME THAT I HAVE THREE HOLES IN THE CAR THAT HAS CAUSED THE CAR TO OVERHEAT, PLUS OTHER PROBLEMS THAT THEY HAVE FOUND. WHEN IT RAINED THE CAR LEAKED INSIDE. AT FIRST I THOUGHT I MAY HAVE FORGOTEN TO ROLL UP A WINDOW. AFTER THE SECOND TIME I KNEW BETTER AND TOOK IT INTO THE DEALERSHIP. I FOUND IT HARD TO BELIEVE THAT ENTERPRISE NEVER HAD A PROBLEM WITH IT WHEN I EXPERINCED IT A COUPLE OF TIMES BEFORE I WENT TO INVESTGATE. THE REASON THAT I'M CONTACTING YOU IS THAT AFTER TALKING TO A REPERSENATIVE OF ENTERPRISE, AND INFORMING HIM OF THE SAME INFORMATION THAT I HAVE JUST INFORMED YOU OF; I WAS TREATED AS IF I'M SOME KIND OF INEPT PERSON WHO COULD NOT EVEN UNDERSTAND THE SIMPLISTIC WORKINGS OF A VEHICLE SUCH AS FLAT TIRES WITH METAL THREADS SHOWING THROUGH, OR ABLE TO NOTICE THE BRAKE LIGHT ON THE DASH BOARD OR THE SOUNDS OF METAL RUBBING ON METAL. I WAS ASKED REPEATLY IF I KNEW FOR SURE THAT THE BRAKES WERE REALLY NEEDING TO BE REPLACED OR IF IT WAS SOME TYPE OF SCAM THAT THE DEALERSHIP WAS TRYING TO GET EXTRA MONEY, OR IF I TOOK THE BRAKES HOME AS EVIDENCE. I DON'T KNOW OF TOO MANY PEOPLE WHO REQUEST THEIR OLD BRAKES FOR SOME TYPE OF EVIDENCE. AFTER ABOUT 10 MINUTES OF THIS TYPE OF INTEROGATION I ENDED THE CONVERSATION REALIZING THAT ABSOLUTELY NOTHING WAS GOING TO BE DONE ABOUT THE SITUATION.
NHTSA complaint #10070309 — an unverified report by a vehicle owner.
THE DESIGN OF THE FRONT WHEELS WAS CAUSING PREMATURE WEAR OF THE TIRES BECAUSE THE TIRES CAME IN CONTACT WITH THE ROAD AT AN ANGLE WHILE DRIVING. *AK BASED FROM INVOICE FROM DEALER, THE FRONT WHEELS OF THE CATERA ARE DESIGNED TO PITCHED SLIGHTLY INWARD, WHICH MAY CAUSE THE FRONT TIRES TO WEAR FASTER. ALSO, IT WAS RECOMMENDED THAT TIRES HAVE TO BE ROTATED REGULARLY.
NHTSA complaint #10057740 — an unverified report by a vehicle owner.
TIRES ARE WEARING OUT FROM INSIDE AT 6,000 MILES.*AK. HEARD NOISES AND SAW PREMATURE INNER WEARING OF TIRES. REPORTED FAILURE TO DEALER AND TIRE DISTRIBUTO WHO WERE SHOWN OLD TIRES AND NEW TIRES. NEW TIRES WERE PURCHASE AT 27, 383 MILES.
NHTSA complaint #10048302 — an unverified report by a vehicle owner.
BOUGHT THIS 98 CATERA NEW. TO BE SAFE FROM BLOWOUTS TIRES NEED TO BE REPLACED ABOUT EVERY 20,000 MILES; BASICALLY, INSIDE SHOULDER WEAR. GM MAINTAINS THIS IS NORMAL AND WILL NOT TAKE ANY RESPONSIBILITY. NOW AT 67,000 MILES TIMING BELT TENSIONER PULLEY FAILED RESULTING IN SEVERAL THOUSAND DOLLARS OF ENGINE DAMAGE ! VERY DISAPPOINTED IN THIS GM PRODUCT AND NOTE THE LAUDED 'CADILLAC SERVICE'' IS CLEARLY FALSE ADVERTISING. IN GOOD FAITH WE ARE UNABLE TO SELL THIS CAR. IS THIS GOVERNMENT SITE OF ANY REAL USE ? CLEARLY THE TIRE WEAR SAFETY PROBLEM AND EXPENSIVE IDLER/TENSIONER FAN BELT/TIMING BELT PROBLEMS DESERVE SOME CONSUMER PROTECTION!
NHTSA complaint #10045218 — an unverified report by a vehicle owner.
THIS CAR HAS BEEN IN THE DEALERSHIP MORE THAN 30 TIMES FOR NUMEROUS PROBLEMS. TOO MANY TO LIST. NOW THIS VEHICLE HAS DIED ON ONE OF THE MOST BUSIEST INTERSECTIONS IN MINNESOTA.
NHTSA complaint #10041592 — an unverified report by a vehicle owner.
NUMEROUS ISSUES WITH 1998 CATERA. HAD TIMING BELT TENSIONER-PULLEYS/CAM DRIVE REPLACED LAST YEAR(3-2002) WHILE UNDER WARRANTY. "SERVICE CAMPAIGN" WAS ISSUED BY CADILLAC IN SEPT 2002 FOR CATERA'S TO HAVE CAME DRIVE IDLER/TENSIONER PULLEY/WATER PUMP REPLACED WITH NEW VERSION. GOT VEHICLE SERVICED TODAY AND WAS INFORMED THAT CAR HAD ANOTHER SERIOUS PROBLEM THAT NEEDED TO BE CORRECTED-OUT OF POCKET-COOLANT CROSSOVER LEAKING INTO OIL COOLER, AND VALVE COVER WAS LEAKING OIL.....THE CAR RUNS EXTREMELY HOT, HAS POOR PERFORMANCE, GETS TERRIBLE GAS MILLAGE, BATTERY HAS LOW VOLTAGE WHEN NOTHING IS LEFT ON BY MISTAKE, REPLACED THE BATTERY 4 TIME IN TWO YEARS, A/C HAD NEW COMPRESSOR REPLACED PAST SUMMER 2002 STILL NOT ABLE TO COOL CAR AND WHILE IN USE THE CAR SOUNDS LIKE A TRACTOR, BOGGS DOWN THE PERFROMANCE. HAD TO HAVE ENTIRE BRAKE SYSTEM REPLACED (COST OVER 800.00) AT 34,000, PURCHASED 4 SETS OF MICHELLAN MXV4 TIRES IN LAST 2 YEARS-INSIDE TREAD SEPERATION ON FRONT TIRES CAUSED BLOW OUT TWICE.
NHTSA complaint #10036738 — an unverified report by a vehicle owner.
I HAVE A 1998 AND 1999 CADILLAC CATERA. BOTH CARS HAVE GOODYEAR EAGLE RS-A TIRES. THE 1999 HAD TO HAVE ALL FOUR TIRES REPLACED WITH LESS THAN 25,000 MILES. GOODYEAR PAID FOR THE FRONT TWO BECAUSE THE CAMBER SPECS GIVEN TO CADILLAC WERE INCORRECT. THE BACK TWO WERE BLAMED ON THE DELAER SWITCHING TIRES FROM ANOTHER CAR. THE 1998 HAD BOTH ITS FRONT TIRES REPLACED UNDER THE SAME PROGRAM BUT THE REAR TWO SEEMED ALL RIGHT. THEY WERE UNTIL LAST NIGHT WHEN ONE OF THE REAR TIRES WENT FLAT. AND THE OTHER REAR TIRE COULD GO FLAT AT ANY TIME. ALL EIGHT TIRES HAVE EXHIBITED THE SAME EXCESSIVE WEAR ON THE INSIDE EDGE OF THE TREAD. THE STEEL BELTS SHOW AND ALL RUBBER IS GONE ON THE EDGE. THE REMAINDER OF THE TIRE HAS TREAD COMPARABLE TO YOUR EXPECTATIONS FOR THE MILAGE OF THE CAR. SOMETHING IS WRONG EITHER THE CAMBER OR THE TIRE ITSELF. THE FLAT LAST NIGHT OCCURRED AT 75 MPH ON I-12. A POTENTIALLY DANGEROUS SITUATION.
NHTSA complaint #10003437 — an unverified report by a vehicle owner.
REAR BRAKE LIGHTS NOT WORKING. $145 TO REPAIR THIS IMPORTANT SAFETY ITEM THAT SHOULD NOT FAIL. SECONDARY AIR INJECTION VALVE AND LR OXYGEN SENSOR BAD CAUSING "CHECK ENGINE" LIGHT TO COME ON. $345 TO REPAIR THIS ITEM THAT SHOULD NOT FAIL. HAVE GONE THROUGH TWO SETS OF TIRES ON THIS VEHICLE AS A RESULT OF ABNORMAL WEAR TO THE INSIDE OF TIRES. DT
NHTSA complaint #770738 — an unverified report by a vehicle owner.