57 of the
450 complaints about the 2003 Cadillac CTS are about the
electrical system — 13% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
91,100 miles.
The contact owns a 2003 Cadillac CTS. The contact stated that when driving at various speeds the vehicle would suddenly stalled and the instrument panel would illuminate. The message stating "starting disabled remove key" would display. The contact stated that they would be able to coast and restart the vehicle. Other times the contact would have to pull over to the side of the road and restart the vehicle. The contact took the vehicle to the dealer who was unable to diagnose the vehicle. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 121,000.
NHTSA complaint #11472357 — an unverified report by a vehicle owner.
North Salt Lake, UT
ELECTRICAL SYSTEM
The computer isn’t telling the alternator to charge the battery so the batteries are being all of the way drained without anything recharging them. Beans new batteries get ruined fast.
NHTSA complaint #11422321 — an unverified report by a vehicle owner.
at 150,000 milesHarrah, OK
ELECTRICAL SYSTEM
THE CAR WILL NOT START AND I HAVE TO BYPASS THE IGNITION WITH A JUMPER IN THE FUSEBOX
NHTSA complaint #11318864 — an unverified report by a vehicle owner.
at 128,900 milesHallandale, FL
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 CADILLAC CTS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT OFF. AFTER RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 128,900.
NHTSA complaint #11289829 — an unverified report by a vehicle owner.
at 185,000 milesAntioch, CA
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 CADILLAC CTS. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN IT WAS DEPRESSED AND THE VEHICLE FAILED TO STOP. ALSO, THE KEY BECAME STUCK INSIDE THE IGNITION SWITCH AND THE CONTACT DETECTED FUEL LEAKING FROM THE VEHICLE. FURTHERMORE, THE "REMOVE KEY" MESSAGE WAS DISPLAYED AND THE DOOR LOCK AND AIR BAG WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED WINTER CHEVROLET (3750 CENTURY CT, PITTSBURG, CA 94565, (925) 232-0290) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE BRAKES, KEY, AND BATTERY WERE REPLACED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 185,000.
NHTSA complaint #11271664 — an unverified report by a vehicle owner.
at 157,000 milesSAN Benito, TXFire
ELECTRICAL SYSTEM
AT ABOUT APPROXIMATELY 4:22 AM THIS MORNING MY CAR WAS ENGULFED IN FLAMES IN MY DRIVEWAY. I WAS AWAKENED BY MY CADILLAC CTS 2003 CAR ALARM AS THE FLAMES WE'RE VISIBLE THRU MY BEDROOM WINDOW. AT WHICH TIME I RAN OUTSIDE TO TURN ON THE WATER HOSE TO TURN OFF THE FIRE AS MY FAMILY WAS SLEEPING IN THE HOUSE. MY HUSBAND'S CAR WAS RIGHT NEXT TO MY CADI THAT HAD A FULL TANK OF FUEL. I CALLED 911 AND THE FIRE DEPARTMENT ARRIVED TO TURN OFF THE FIRE ON THE CADILLAC CTS 2003. AND FOR MORE THAN TEN MINUTES THE FIRE WAS STILL BLAZING AS THE FIREMEN UNABLE TO CONTROL THE FLAMES. MY CAR IS GONE AS IT BURNED DOWN. PLEASE HELP ME TO UNDERSTAND WHY THIS HAPPENED. I ONLY CARRIED LIABILITY AS THIS WAS ALL I COULD AFFORD. I THANK THE LORD THAT EVEN WHEN WE WERE IN HARM'S WAY, HE JEHOVAH GOD PROTECTED US. ALL THE GLORY TO JESUS CHRIST THAT THEIR WAS NO LOST OF LIFE. MATERIAL THINGS CAN BE REPLACED. I AM GRATEFUL TO GOD FOR HIS MERCY AND GRACE. HE HAS TOTAL CONTROL AND I KNOW THAT HE WAS WITH US. I WAS NOT AWARE THAT THESE CARS HAVE A HISTORY OF CATCHING ON FIRE. I AM GLAD THAT WE WERE NOT ON THE ROAD WHEN THIS HAPPENED. MY MOTHER SUFFERED A STROKE AND THIS COULD OF BEEN MORE DETRIMENTAL BUT GOD DID NOT PERMIT THE HAND OF THE ENEMY TO TOUCH US PHYSICALLY, HALELUJAH TO THE LAMB OF GOD! I AM BLESSED TO BE A CHILD OF GOD! I KNOW THAT HE WILL GIVE US JUSTICE BECAUSE HE DOES NOT FORSAKE HIS CHILDREN AND HE IS A GOD THAT DOES NOT LIE. HE IS GOD EMANUEL! HE IS MY SHALOM!
NHTSA complaint #11186250 — an unverified report by a vehicle owner.
at 130,000 milesNewport News, VAFire
ELECTRICAL SYSTEM
MY 2003 CADILLAC CTS CAUGHT ON FIRE. FIREMAN SAID THAT IT WAS THE WINDSHIELD WIPER MODULE THAT CAUGHT ON FIRE. THE CAR WAS PARKED FOR HOURS AND FIRE STARTED WHILE WE WAS SLEEPING. THE WHOLE ENGINE IS BURNT UP AND THE CAR IS TOTALED. NOW I HAVE NO CAR AND NO MONEY TO GET ANOTHER CAR.
NHTSA complaint #11066874 — an unverified report by a vehicle owner.
Daly City, CA
ELECTRICAL SYSTEM
CAR SHUTS DOWN WHILE DRIVING ON FREEWAY/AND CITY LEAVING ME TO HAVE TO PUT IT IN NEUTRAL TO START BACK UP. WHILE CAR IS ROLLING .
NHTSA complaint #11021360 — an unverified report by a vehicle owner.
at 125,000 milesMadison, ALCrash1 injured
ELECTRICAL SYSTEM
TL* THE CONTACT OWNED A 2003 CADILLAC CTS. WHILE DRIVING OUT OF THE PARKING LOT, THE VEHICLE STALLED AND ABRUPTLY SHUT DOWN. AS A RESULT, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED NECK, SHOULDER, AND HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.
NHTSA complaint #10967374 — an unverified report by a vehicle owner.
Newport, TNFire
ELECTRICAL SYSTEM
I SAW A BLUE SPAKE WHEN I HAD GOTTEN OUT OF MY CAR AND LEFT THE DOOR OPEN. THE SPARK WAS LOCATED ON THE INSIDE OF THE DRIVERS SIDE DOOR. I GOT BACK IN MY CAR. IT SHOWED THAT THE DRIVERS DOOR WAS AJAR. I RESHOT THE DOOR IT STILL SHOWED THE DOOR WAS AJAR. I PRESSED THE CLEAR BOTTOM THE CAR SEEMED SMOKY I TRIED TO ROLL DOWN THE WINDOW BUT MY WINDOWS WAS NOT WORKING NOR WAS THE RADIO. I DROVE A MILE TO MY HOME AND PARKED AWAY FROM THE HOUSE. I RUSHED TO GET EVERYTHING OUT OF THE CAR. THE TRUNK WOULD NOT OPEN SO I LET THE BACK SEAT DOWN SO I COULD REACH MY THINGS. THE CAR CONTINUED TO SMOKE AND ENDED IN A FULL BLAZE. WE CALLED 911 AND THE FIRE TRUCK CAME AND PUT OUT THE FIRE.
NHTSA complaint #10910704 — an unverified report by a vehicle owner.
at 144,000 milesClaymont, DE
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 CADILLAC CTS. WHILE THE VEHICLE WAS STATIONARY, THE AIR CONDITIONER STOPPED WORKING. THE VEHICLE WAS DIAGNOSED AS NEEDING THE ECM REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 144,000.
NHTSA complaint #10888335 — an unverified report by a vehicle owner.
Mardela Springs, MD
ELECTRICAL SYSTEM
2003 CADILLAC CTS. CONSUMER WRITES IN REGARDS TO VEHICLE STARTS UP AND DRIVES FOR A WHILE THEN SHUTS DOWN WITHOUT WARNING. *SMD THE CONSUMER ALSO STATED THE IDLER ARMS AND CRANK SENSORS WERE REPLACED.
NHTSA complaint #10863889 — an unverified report by a vehicle owner.
at 51,000 milesJacksboro, TN
ELECTRICAL SYSTEM
CAR SHUTDOWN DURING DRIVING. THIS HAS HAPPENED 2 TIMES SINCE I BOUGHT IT USED IN DECEMBER 2015
NHTSA complaint #10820728 — an unverified report by a vehicle owner.
at 99,000 milesHarvey, LA
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 CADILLAC CTS. THE CONTACT STATED THAT THE REPAIR FOR NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM) WAS PERFORMED; HOWEVER, THE REPAIR DID NOT REMEDY THE FAILURE. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES WHILE DRIVING AND THAT THE 'REMOVE DISABLE KEY' WARNING LIGHT ILLUMINATED. THE VEHICLE COULD BE RESTARTED AND RESUMED TO NORMAL FUNCTION. THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 99,000.
NHTSA complaint #10762302 — an unverified report by a vehicle owner.
at 50,000 milesHolly Hill, FLCrash1 injured
ELECTRICAL SYSTEM
TL* THE CONTACT OWNED A 2003 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT TURNED SHARPLY TO AVOID AN ANIMAL. THE ENGINE STALLED, BUT THE VEHICLE CONTINUED TO COAST AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY AND THE CONTACT WAS LAUNCHED THROUGH THE WINDSHIELD. THE CONTACT SUSTAINED LOWER BACK, NECK, AND HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM); HOWEVER, THE FAILURE WAS ALREADY EXPERIENCED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
NHTSA complaint #10730679 — an unverified report by a vehicle owner.
at 67,000 milesRacine, WI
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE HAD TO COOL DOWN COMPLETELY BEFORE THE VEHICLE RESTARTED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS APPROXIMATELY 67,000.
NHTSA complaint #10724078 — an unverified report by a vehicle owner.
Summerville, SC
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. AFTER RESTARTING, THE VEHICLE RESUMED NORMALLY. THE FAILURE RECURRED ON A SEPARATE OCCASION. THE VEHICLE WAS SERVICED SIX MONTHS AGO UNDER NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM) HOWEVER, THE REMEDY FAILED TO CORRECT THE FAILURE. THE VEHICLE WAS NOT REPAIRED FOR THE MOST RECENT FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
NHTSA complaint #10721774 — an unverified report by a vehicle owner.
Columbus, OH
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 CADILLAC CTS. SINCE THE CONTACT HAS OWNED THE VEHICLE, THERE WAS AN INTERMITTENT SHORT PERTAINING TO THE CONNECTION OF THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE VEHICLE WAS TO BE FURTHER INSPECTED AND DIAGNOSED TO DETERMINE IF THERE WAS AN ELECTRICAL MALFUNCTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
NHTSA complaint #10713527 — an unverified report by a vehicle owner.
at 98,000 milesLauderhill, FL
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 CADILLAC CTS. THE CONTACT STATED THAT THE KEY WAS DIFFICULT TO INSERT, REMOVE, AND TURN TO START THE IGNITION. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM) AND WAS REPAIRED, BUT THE FAILURE RECURRED AND WORSENED. WHILE AT A STOP LIGHT, THE VEHICLE STALLED. THE CONTACT WAS NOT ABLE TO TURN THE KEY TO RESTART AND DRIVE THE VEHICLE. THE VEHICLE WAS TOWED TO THE AUTHORIZED DEALER FOR FURTHER INSPECTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
NHTSA complaint #10684079 — an unverified report by a vehicle owner.
at 190,000 milesWarren, MI
ELECTRICAL SYSTEM:IGNITION:MODULE
TL* THE CONTACT OWNS A 2003 CADILLAC CTS. WHILE DRIVING AT APPROXIMATELY 35 MPH, THE VEHICLE STALLED. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE MECHANIC DIAGNOSED THAT THE IGNITION MODULE AND SWITCH FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 190,000. THE VIN WAS UNAVAILABLE.
NHTSA complaint #10682621 — an unverified report by a vehicle owner.
at 190,000 milesWarren, MI
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2003 CADILLAC CTS. WHILE DRIVING AT APPROXIMATELY 35 MPH, THE VEHICLE STALLED. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE MECHANIC DIAGNOSED THAT THE IGNITION MODULE AND SWITCH FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 190,000. THE VIN WAS UNAVAILABLE.
NHTSA complaint #10682621 — an unverified report by a vehicle owner.
Louisville, KY
ELECTRICAL SYSTEM
2003 CADILLAC CTS CONSUMER HAVING COMPUTER PROBLEMS WITH THE KEYS AND CAN'T GET IN THE CAR OR TRUNK. *MW THE DEALER INFORMED THE CONSUMER, THEY WOULD PUT HIM ON A LIST, AS THE PARTS WERE NOT AVAILABLE FOR THE IGNITION RECALL.
NHTSA complaint #10658459 — an unverified report by a vehicle owner.
at 127,000 milesMarietta, GACrash2 injured
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 CADILLAC CTS. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 50 MPH, THE ENGINE STALLED. AS A RESULT, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE VEHICLE PUSHING IT OFF THE ROAD. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED BACK INJURIES THAT REQUIRED MEDICAL ATTENTION AND THE OTHER DRIVER SUSTAINED HIP INJURIES THAT ALSO REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS RESTARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V394000 (ELECTRICAL SYSTEM). HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 127,000.
NHTSA complaint #10660446 — an unverified report by a vehicle owner.
at 28,000 milesBelleville, IL
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 CADILLAC CTS. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE AIR BAG MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO STATED THAT WHILE DRIVING AT 3 MPH, THE VEHICLE SUDDENLY SHUT OFF DUE TO THE KEY FOB MAKING CONTACT WITH THE DRIVER'S KNEE. THE VEHICLE WAS ABLE TO RESTART. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 14V394000 (ELECTRICAL SYSTEM) WAS PREVIOUSLY PERFORMED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 28,000.
NHTSA complaint #10659968 — an unverified report by a vehicle owner.
ST. Petersburg, FL
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 CADILLAC CTS. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER: 14V394000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10652664 — an unverified report by a vehicle owner.
Rock Hill, SC
ELECTRICAL SYSTEM
2003 CADILLAC CTS. CONSUMER WRITES IN REGARDS TO GM RECALL #14172.* LD THE CONSUMER STATED IN MAY 2011, WHILE DRIVING, THE VEHICLE CUT OFF IN TRAFFIC. WHEN THE CONSUMER ARRIVED HOME, SHE/HE WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION SWITCH. THE VEHICLE SHUT DOWN, AND HE/SHE WAS UNABLE TO RE-START IT. THREE YEARS LATER, THE CONSUMER EXPERIENCED THE SAME PROBLEM. THE VEHICLE WAS TOWED TO THE DEALER, THE NEXT DAY. AN INSPECTED REVEALED A PROBLEM WITH THE COMPUTER, AND REPLACED THE ECM.
NHTSA complaint #10648124 — an unverified report by a vehicle owner.
at 145,000 milesSarasota, FLCrash
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE CRASHED INTO A TREE AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 145,000. UPDATED 11/19/14
NHTSA complaint #10648342 — an unverified report by a vehicle owner.
Columbus, OH
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 CADILLAC CTS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 10V105000 (SERVICE BRAKES, HYDRAULIC) AND NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT DID NOT EXPERIENCE A FAILURE.
NHTSA complaint #10643887 — an unverified report by a vehicle owner.
Lewis Center, OH
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE GAS HAND STOPPED WORKING. ALSO THE SPEEDOMETER STOPPED WORKING.
NHTSA complaint #10641334 — an unverified report by a vehicle owner.
Fort Worth, TX
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 CADILLAC CTS. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN 14V394000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM AND THEY INFORMED THE CONTACT THAT THE PARTS WERE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10640656 — an unverified report by a vehicle owner.