2011 Cadillac CTS problems

ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

Odometer Fraud. The contact purchased a 2011 Cadillac CTS. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 86,140 and at the time of registration, it was discovered that the mileage was 162,290.

NHTSA complaint #11663380 — an unverified report by a vehicle owner.

STRUCTURE:FRAME AND MEMBERS

The contact owns a 2011 Cadillac CTS. The contact stated that upon inspection underneath the frame rail, the contact became aware that there was rust on both sides of the vehicle. The local dealer was contacted; however, the vehicle was not diagnosed because the VIN was not under recall. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 153,000.

NHTSA complaint #11661438 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

Water leaking in car like raining in car. The car radio and air conditioner panel wouldn’t turn off . It was draining batter after car would be turned off. Then after that water continues to leak. Took out fuse to stop from draining battery but had to buy new battery. Water continues to leak through car. Now ignition switch unable to turn off car . Unhooking the battery and fuse only way to turn off car. Take car to good year for diagnostics and was told water in car ( this I know cause I see raining in car.) This problem has been on going for a few years with the raining. I being unknowing that this would happen. Unable to give Goodyear 4000 dollars to fix problem with no guarantee it would fix problem. My friend that owns shop had to take seats and to find the water in bottom of car and wiring harness and BCM AND FUSE BOX AS WELL PROGRAMMING NEED TO BE DONE THIS AS WELL IS INFO FROM DIAGNOSIS FROM GOODYEAR. Everytime I get out of car just to turn off I would have to lift hood disconnect fuse and then disconnect battery cable . This in it self is unsafe to have to do. Cadillac was a dream car for me. It has become a nightmare. Cause this had been on going in other Cadillac made between 2008 and 2011 . I as well have videos of water in bottom of car and I have had to have car sealed to stop leaking only solution for now. Car is paid for. I NEED GMC TO JUST KNOW HOW UNFAIR IT IS FIR THEM TO HAVE KNOWLEDGE OF THIS PROBLEM AND PUT THE PUBLIC AT RISK OF DANGER. Hopefully after 2011 GMC fixed this problem in on going CADILLAC CARS . I am JUST DISAPPOINTED IN THE CORPORATIONS DISREGARDED FOR PUBLIC SAFTEY. Once again I always loved CADILLAC. Had an opportunity to have one and it has been a nightmare . Causing anxieties and depression. Cause I didn’t understand what was happening. Thank you .AS WELL I HAVE VIDEOS AND UNABLE TO UPLOAD

NHTSA complaint #11617805 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

The contact owns a 2011 Cadillac CTS. The contact stated that the vehicle was experiencing a water leak. The contact noticed that the front driver's side seat, door arm rest and floor were significantly wet after rainfall. The contact stated that the failure later occurred on the front passenger's side of the vehicle. Additionally, the contact stated that the vehicle was experiencing electrical failures. The contact stated that after turning off the vehicle, the infotainment system, the heating system, the A/C, and the engine failed to turn off. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the fuse box and wiring needed to be replaced due to the electrical failure. The contact stated that upon disconnecting the battery and removing the fuse, the vehicle turned off. The vehicle was taken to an independent mechanic, where the contact was informed that water was leaking onto the wiring on the floor. The sunroof drain was unclogged; however, the failure persisted. The vehicle remained with the mechanic, where it was undergoing additional water entry tests. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 100,000.

NHTSA complaint #11617576 — an unverified report by a vehicle owner.

STRUCTURE

The contact owns a 2011 Cadillac CTS. The contact stated that the vehicle was experiencing a water leak. The contact noticed that the front driver's side seat, door arm rest and floor were significantly wet after rainfall. The contact stated that the failure later occurred on the front passenger's side of the vehicle. Additionally, the contact stated that the vehicle was experiencing electrical failures. The contact stated that after turning off the vehicle, the infotainment system, the heating system, the A/C, and the engine failed to turn off. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the fuse box and wiring needed to be replaced due to the electrical failure. The contact stated that upon disconnecting the battery and removing the fuse, the vehicle turned off. The vehicle was taken to an independent mechanic, where the contact was informed that water was leaking onto the wiring on the floor. The sunroof drain was unclogged; however, the failure persisted. The vehicle remained with the mechanic, where it was undergoing additional water entry tests. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 100,000.

NHTSA complaint #11617576 — an unverified report by a vehicle owner.

AIR BAGS

My air bag light is on. I brought it to the dealer for repair. The dealer told me the airbag is unfixable due to the fact that the "Passenger seat presence sensor is broken and no longer manufactured". I now have a car that is fully functional aside from this issue and it's unsafe to drive. The dealer also refused to buy the car back from me for fair market value.

NHTSA complaint #11556532 — an unverified report by a vehicle owner.

POWER TRAIN

The contact owns a 2011 Cadillac CTS. The contact stated while driving at an undisclosed speed, the engine started to make an abnormal sound and the vehicle was inadvertently vibrating. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact related the failure to NHTSA Campaign Number: 14V341000 (Air Bags, Power Train). The manufacturer was not made aware of the failure. The failure mileage was approximately 165,000.

NHTSA complaint #11544014 — an unverified report by a vehicle owner.

AIR BAGS

The contact owns a 2011 Cadillac CTS. The contact stated while driving at an undisclosed speed, the engine started to make an abnormal sound and the vehicle was inadvertently vibrating. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact related the failure to NHTSA Campaign Number: 14V341000 (Air Bags, Power Train). The manufacturer was not made aware of the failure. The failure mileage was approximately 165,000.

NHTSA complaint #11544014 — an unverified report by a vehicle owner.

AIR BAGS

Airbag warning

NHTSA complaint #11541324 — an unverified report by a vehicle owner.

AIR BAGS

The contact owns a 2011 Cadillac CTS. The contact stated while driving approximately 30 MPH, the vehicle vibrated abnormally. Additionally, the "Service Air Bags" warning light was illuminated. The contact had taken the vehicle to an independent mechanic however, the vehicle was not diagnosed. The contact was advised by the mechanic that the failure could be related to NHTSA Campaign Number: 14V341000 (Air Bags, Power Train). The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 95,000.

NHTSA complaint #11479973 — an unverified report by a vehicle owner.

POWER TRAIN

Under previous GM Safety Recall Bulletin 14233, loss of grease from the center constant velocity (CV) joint over time results in vibrations of the propeller shaft that are transferred to the roll over sensor located on the floor above it. The condition was repaired under this recall in 2014, three years after the vehicle was manufactured. It is now 2022, and the same issue has happened again. Now, GM claims that there are no open recalls on the vehicle, yet the manufacturer defect remains and the issue has resurfaced. Being a safety recall, the repair should be covered by GM as stated in the bulletin (14233) regardless if the repair has been completed in the past, as the defect remains a safety issue. The vehicle in reference has 5 bolts sheared and the last remaining bolt fixing the center CV joint to the transmission was about to fall out, caused by the vibration of the CV joint that lost its grease.

NHTSA complaint #11462739 — an unverified report by a vehicle owner.

AIR BAGS

The air bag light comes on intermittently. It has been identified as a problem on several of the CTS and CTS-V forums.

NHTSA complaint #11444070 — an unverified report by a vehicle owner.

POWER TRAIN

IN 2014 GM ISSUED A RECALL ON THE SUPERSHARGER FOR THE 2010 TO 2015 CADILLAC CTS V AND THE CAMEO ZR1 I DIDN'T RECEIVE ANY NOTICE ABOUT IT. I AM REGISTERED ON THE GM RECALL SITE I JUST FOUND OUT ABOUT THE RECALL NOW I AM HAVING THE ISSUE I CALLED GM AND THERE SAYING MY CAR IS OUT OF MILEAGE BUT IT WASN'T IN 2014 AND I ONLY LET THE DEALER WORK ON IT AND THEY DIDN'T SAY ANYTHING AND WHEN I SPOKE TO GM SHE COULDN'T FIND ANY PROOF THEY NOTIFIED ME ABOUT THE RECALL HOW CAN I GET THEM TO REPAIR MY CAR UNDER THE RECALL LIKE THEY SHOULD HAVE?MY ATTORNEY SAID TRY TO GET YOUR HELP FIRST BECAUSE YOU CAN MAKE THEM COMPLY I WOULD APPRECIATE A SPEEDY RESPONSE TO IF YOU CAN HELP ME THANK YOU.

NHTSA complaint #11372947 — an unverified report by a vehicle owner.

POWER TRAIN

EVERY TIME THE AUTOMATIC TRANSMISSION IS PUT IN REVERSE AND THE VEHICLE WHEELS TURNED SHARPLY TO RIGHT OR LEFT, SUCH AS IN BACKING- OUT OF A TIGHT PARKING SPACE, THE CAR LABORS TO MOVE BACKWARDS AND BINDING NOISES EMANATE FROM DIFFERENTIAL OR REAR AXLE AREA OF THE CAR. THIS CONDITION LESSENS AND COMPLETELY DISAPPEARS AS THE STEERING WHEEL IS RETURNED TO THE STRAIGHT FORWARD OR STRAIGHT BACK POSITION. I BELIEVE THIS CONDITION HAS EXISTED IN EARLIER MODELS OF MY VEHICLE AND HAS BEEN THE SUBJECT OF A RECALL. THIS MALFUNCTION HAS EXISTED EVER SINCE I PURCHASED THE USED CAR IN JUNE OF 2016. OTHER THAN THE DESCRIBED ISSUE, THE CAR HAS SERVED ME WELL.

NHTSA complaint #11353953 — an unverified report by a vehicle owner.

SEATS

WHEN TAKING TURNS MY 2011 CTS CADILLAC FLASHES THAT MY AIR BAG MUST BE SERVICED. ON THE PASSENGER SEAT.

NHTSA complaint #11350276 — an unverified report by a vehicle owner.

AIR BAGS

WHEN TAKING TURNS MY 2011 CTS CADILLAC FLASHES THAT MY AIR BAG MUST BE SERVICED. ON THE PASSENGER SEAT.

NHTSA complaint #11350276 — an unverified report by a vehicle owner.

POWER TRAIN

I BOUGHT MY 2011 CADILLAC CTS-V BRAND NEW ON 04-12-11 ,MY SEALED REAR END WENT OUT AT 33,453 MILES WHICH I WAS OUT OF WARRANTY BY 9 DAYS SO YOU GUYS MADE ME PAY $4690 FOR A 'NEW REAR END THAT HAD UPDATED PARTS THAT FAILED AND I WOULDN'T HAVE THIS PROBLEM EVER AGAIN ..... WELL HERE I AM AT 54,569 MILES AND I NEED ANOTHER NEW REAR ENDED REPLACED ME AND THE DEALER BOTH AGREED . NOW THIS TIME SINCE I HAD IT REPLACED AT 33,000 MILES NOW 18,000 1/2 MILES LATER I NEED ANOTHER NEW REAR END THERE'S RECALLS ON ALL YOUR OTHER CTSV MODELS EXCEPT FOR 2011 THROUGH 13 AND THEY'RE ALL HAVING THE SAME PROBLEMS WITH THEIR SEALED REAR ENDS IN THE CTSV'S AND THE SPORTS MODELS LIKE I SAID I PAID $100,000 FOR THIS CAR BRAND NEW NINE YEARS AGO I PUT AN AVERAGE OF 4500 MILES ON IT EVERY YEAR MY WIFE DRIVES IT 98% OF THE TIME AND SHE DOESN'T DRIVE IT FAST OR AGGRESSIVE AT ALL THERE'S A REALLY EXTREME PROBLEM WITH YOUR SEALED ELECTRONICA REAR ENDS AND AXLE SHAFTS I REPORTED THIS TO THE SAFETY CENTERS AND THERE'S CURRENTLY 4000 CARS EXPERIENCING THE SAME PROBLEM AS MINE AND WITH THE 14 AND 15 MODELS THERE'S 2800 PEOPLE WITH THE SAME PROBLEM IN THE SAME REAR END JUST DIFFERENT YEARS PLEASE MAKEAND REPLACE MY REAR END AT NO COST AS IT'S NOT MY FAULT YOUR PARTS FAIL.... PLEASE GET BACK TO ME AS SOON AS POSSIBLE MY PHONE NUMBER IS [XXX] MY NAME IS [XXX]. THE WAY THIS HAPPENED AGAIN FOR THE SECOND TIME AS I WAS DRIVING IN MOTION AROUND CLOVERLEAF ABOUT 20 MILES AN HOUR WHEN ALL OF A SUDDEN IT SOUNDED LIKE I WAS DRAGGING GARBAGE CANS BEHIND MY CAR AS TO THEN I PULLED OVER AND PUT MY HAZARDS ON AND GOT OUT AND LOOKED BEHIND MY CAR TO SEE NOTHING WHEN I PUT IT IN DRIVE AGAIN THE CAR WOULD NOT MOVE AND YOU JUST HEARD THE REAR AND GEARS AND PINS SPINNING WITHOUT MAKING THE CAR MOVE EXTREMELY LOUD AND DANGEROUS MY WIFE COULD' HAVE BEEN HURT IF THE REAR END LOCKED INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC

NHTSA complaint #11337403 — an unverified report by a vehicle owner.

POWER TRAIN

TL* THE CONTACT OWNS A 2011 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE VEHICLE WHICH CAUSED THE VEHICLE TO NOT ACCELERATE. THE CONTACT MENTIONED THAT THE VEHICLE WAS SHIFTED TO NEUTRAL AND BACK TO DRIVE AND FAILED TO RESPOND. THE VEHICLE WAS ALSO SHIFTED IN REVERSE AND FAILED TO RESPOND. THE VEHICLE WAS TOWED TO ROHRICH CADILLAC 2116 W LIBERTY AVE, PITTSBURGH, PA 15226 WHERE THEY INFORMED THE CONTACT THAT THERE WAS A SPLINE BETWEEN THE TRANSFER CASE AND THE TRANSMISSION THAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED A CASE NUMBER TO THE CONTACT. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.

NHTSA complaint #11308130 — an unverified report by a vehicle owner.