97 of the 3,104 complaints filed about the Cadillac CTS are about the fuel system — 3% of everything owners reported. The worst model year for it is 2008.
97
Complaints
3%
Share of all complaints
2
Crashes
4
Fires
FUEL/PROPULSION SYSTEM
fuel pump was failed replaced under recall back in 2016. Now again the fuel pump has failed again vehicle stalled. Please have GM repair it again under previous recall remedy. Please see attached photo
NHTSA complaint #11591966 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
Gas leaking from above gas tank took car in for service 5/6/24. they could not duplicate issue on 5/24 engine light comes on. On 5/26/24 code indicated fuel pump issue. Several months before all of this, I would notice a strong gas smell after driving
NHTSA complaint #11590940 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
Ever since I purchased this 2008 CTS vehicle, I have dumped thousands of dollars to repair the vehicle even after the "recall repairs". Problems persist and the car has become more dangerous than ever. The vehicle had inspected by the dealership a number of times the first 5 years of ownership the first 3, listed below, were the replaced recalls from dealership, the rest are known safety issues that gm denies to admit to faults and recalls. *Ignition starter replacement (still have starter failure issues after 2 repairs from gm) *washer fluid warmer removal (they just snipped the wires and removed the component but left hot wires exposed in vehicle) *motherboard ecm replacement recall(ecm is still faulty and has caused dozens of electrical issues. **************** battery drains over night. On my 6th battery (just bought new one 3 days ago) gauge cluster never recalibrated and is completely disabled. Don't know how fast im going how much gas or any other info related to. sunroof constantly leaking, flooding vehicle and destroying the electrical components which fried many relays including the door lock and power window components vehicle refuses to turn but cranks on fuel often will not allow a fill up ecm throwing irrelevant codes headlight failure due to seal defect that allows moisture into headlight casing frequent oil loss. 2018: vehicle engine failure whilst driving on freeway with zero warning nearly causing a fatal crash. Purchased new alternator (Shade tree auto in san Clemente) and had to pay 2000 for tow and alternator transmission failure and near miss collision into another vehicle on a steep incline road I have taken this vehicle to a multitude of repair shops and auto supply to get a diagnosis. Even the dealership didn't have any answers. Now I am out of a car. and money. These issues had been confirmed by Rorick Cadillac, Shade tree auto, oreily, s and s auto, auto zone.
NHTSA complaint #11573886 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
The fuel pump is leaking gas on top of the fuel tank. I just bought the car and didn’t know about the consistent problem with second generation CTS. The problem is stated to ba a plastic elbow attached to the fuel pump that ruptures.There is a fuel smell inside while I’m driving and around the car when the car is motionless. This a fire and explosion hazmats that is common to this model year. I can see some fuel on the side of the fuel tank. From reading , I can see that GM has recalled other vehicles for the same problem. I believe that the first generation CTS was recalled and the second generation was not included. Replacing the fuel pump is a very expensive a labor intensive process and I would like to have 2009 CTS included in the recall.
NHTSA complaint #11544862 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
My 2009 has 112,000 miles on it. Over a period of time we started to smell gasoline . Thought it may be simply from putting gas in the car. The smell got stronger. Fortunately we had to have a tire replaced. The tire service owner advised we had a major gas leak and advised us not to drive it far. End result was we had a fuel feed pipe that was leaking. Please know we had been driving our 4 year old nephew and 1 year old niece in the car. Final bill was over $2300. Leaking gas !! How can that not warrant a safety recall? Searching the web for information about others having the same problem I discovered others did. Please go to Cadillac Forums for starters. Please review and advise. More safety issues for the CTS involved a seat belt that was worn down and a passenger front door that would not open from either the inside or outside. Cell [XXX] Email [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11490542 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE
The contact owns a 2008 Cadillac CTS. The contact stated that while starting the vehicle, he noticed there was a puddle of fuel on the ground coming from the passenger's side fuel line. The vehicle was taken to the dealer where it was diagnosed with corrosion on the fuel line causing the fuel leak. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 34,000.
NHTSA complaint #11486687 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
Fuel supply stops and engine stalls when I get near or below 1/4 tank. I can restart the engine and it will run for anywhere from a few seconds to sometimes a minute, but mostly only a few seconds. Limp my car this way to a gas station, fill the tank, problem solved. I know it had fuel in the tank as it only took 11 gallons with my 16 gallon tank. Installed a new fuel pump, problem continues. This can put someone in a life threatening situation. The first time it happened I was passing a semi truck on a 2 lane Interstate with cars and trucks behind me. Just as I got half way on the semi's left, I'm doing about 70 mph, the engine stalls. Luckily, I kept a cool head and turned on my blinker as the car slowed down. The semi behind me took a hint and backed off so I could coast to the right shoulder. This could very easily have caused a fatal accident. It has since happened 3 or 4 other times.
NHTSA complaint #11452330 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
Rear differential seal leaking Midas told me when I had the oil changed right after I got the car exactly one year and one day ago today and there is like a weird noise when I drive but if I turn the heat or air in it stops
NHTSA complaint #11421361 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
TIMING CHAIN HAS BEEN LOOSENED AND POSSIBLY READY TO BREAK. SERVICE BULLETIN #11340C WAS ISSUED AND GM/CADILLAC NEVER CONTACTED ME FOR THE SPECIAL COVERAGE REPAIR. THEY ARE NOW REFUSING TO ASSIST ME. WHILE DRIVING VEHICLE THERE WAS BURNING RUBBER SMELL AND CAR HESITATED, FAILED TO ACCELERATE WHILE DRIVING ON A BUSY COUNTY ROAD IN DANVILLE INDIANA
NHTSA complaint #11415206 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
THE NIPPENDENSO FUEL PUMP NECK IS CRACKED AND IS LEAKING FUEL. $3200 BUCKS FOR THE DEALER TO REPLACE. BOUGHT ON LINE AND REPLACED FOR $1256 BUCKS. EVERY CTS V HAS THIS ISSUE. I CANNOT IMAGINE THAT THIS IS NOT A RECALL. PUMPING ON THE GROUND IS A SAFETY ISSUE. CHECK THE FORUMS AND YOU WILL SEE ALL OF THESE VEHICLES HAVE A FUEL LEAK PROBLEM.
NHTSA complaint #11387263 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
FIRST ECM MODULE NEEDING TO BE REPLACED, WE REPLACED IT THEN AFTER THAT STARTED RUNNING ROUGH, TOOK IT TO AUTO ZONE, 12 CODES POPPED UP. DID NORMAL MAINTENANCE OF VEHICLE, OIL CHANGE SPARK PLUGS . THEN A FEW DAYS LATER WE WERE ON THE HIGHWAY AND ALL OF A SUDDEN WE LOST ALL POWER, PUSHED ON ACCELERATOR NO POWER, FRONT END STARTED SHAKING, SO PULLED OVER, VEHICLE WAS VERY HOT AND SMELLS LIKE GAS, HAD IT TOWED COMPRESSION TEST WERE NO GOOD, WAS TOLD GASKET WERE BAD, ALSO WAS TOLD TO CHECK THE RECALL LIST. IM UP SET BECAUSE OUR CHILDREN WERE IN THE VEHICLE WITH US. I HOPE WE ARE ABLE TO GET WHATEVER NEEDS TO BE FIXED ON THIS VEHICLE. THANK YOU.
NHTSA complaint #11352691 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
THE CAR ONLY HAS 35000 MILES ON IT. THE ENGINE MISFIRES CONSTANTLY WHEN GIVING GAS ESPECIALLY IF YOUR GOING UP HILL AND THERE IS MORE LOAD ON THE VEHICLE. AFTER I HAD $5000 WORTH OF WORK TO FIX THE PROBLEM AT A CADILLAC DEALERSHIP. THEY COULDN'T FIX THE ISSUE SO THEY CAME BACK AND SAID THAT WE NEEDED A NEW ENGINE. WE TOLD THEM OVER AND OVER AGAIN THAT WE DON'T THINK IT'S THE ENGINE BUT THEY GUARANTEED US THE NEW ENGINE WOULD FIX THE PROBLEM. SO ANOTHER $5000 LATER AND STILL NOT FIXED. THE VEHICLE IDLES FINE, IT ONLY HAPPENS WHILE DRIVING. THE CHECK ENGINE LIGHT EVENTUALLY COMES ON INDICATING MISFIRES IN 2 CYLINDERS
NHTSA complaint #11315350 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
FEBRUARY 14, 2020 IS JUST THE LAST DATE IT HAS HAPPENED ON. IT'S HAPPENED APPROXIMATELY 30 TIMES. FOR THE PAST TWO YEARS IF YOU DON'T JUST EASE ON THE GAS THE REDUCED ENGINE LIGHT AND TRACTION CONTROL LIGHT COMES ON AND THE CAR WILL NOT GO OVER 5 M.P.H. I HAVE READ SEVERAL HUNDRED ARTICLES ONLINE ON DIFFERENT WEBSITES WITH PEOPLE DESCRIBING THE EXACT SAME THING. IT ALMOST GOT ME HIT ON THE MS. RIVER BRIDGE THE OTHER DAY. IF U HAVE TO GO UP ANY TYPE OF INCLINE IT DOES IT ALSO. I WAS ACCELERATING SLOWLY AS I POSSIBLY COULD GOING UP THE SMALL INCLINE ON THE BRIDGE THAT CONNECTS LOUISIANA AND MISSISSIPPI. ALL OF A SUDDEN THE REDUCED ENGINE POWER LIGHT CAME ON AND I COULD NOT GET OUT OF TRAFFIC THAT WAS DOING APPROXIMATELY 55 M.P.H. AND MY TWO YEAR OLD GRANDSON WAS IN THE BACKSEAT. THE ONLY WAY TO FIX IT TEMPORARILY IS TO GET OFF THE BRIDGE BECAUSE THERE IS NO WHERE TO PULL TO THE SIDE OF THE BRIDGE. YOU HAVE TO KILL THE CAR FOR A FEW SECONDS AND RECRANK IT. I'VE HAD MECHANICS LOOK AT IT AND I'VE HAD IT HOOKED TO THE COMPUTER AT O'REILLYS. NO ONE CAN TELL ME ANYTHING. BUT IF IT WEREN'T A SAFETY RECALL WHY WOULD ALMOST 1,000 VEHICLES THAT I KNOW OF BE DOING THE SAME THING. YOU CAN GOOGLE IT AND SEE THAT I'M TELLING THE TRUTH. LOTS OF THESE CARS HAVE THE IDENTICAL PROBLEM. I'M CURRENTLY LOOKING FOR A NEWER MODEL BETWEEN 2014-2018, BUT I'M AFRAID OF HAVING THE SAME OR A SIMILAR PROBLEM. THIS IS DEFINITELY A RECALL. BUT IT SEEMS TO ME THAT YOU ALL DO NOT WANT TO DO ANY RECALLS ON THESE CADILLACS. I'VE BEEN TO LOTS AND LOTS OF WEBSITES AND I HAVE NOT FOUND ANYONE WHO'S BEEN ABLE TO FIGURE OUT THE PROBLEM. EVEN THE ONES THAT HAVE HAD IT PUT IN THE DEALERSHIP HAVE STILL YET TO FIGURE OUT THE PROBLEM. IT HAS TO BE ELECTRICAL OR ONE OR MORE SENSORS MALFUNCTIONING. THANK YOU FOR YOUR TIME.
NHTSA complaint #11309581 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
THE CAR CAUGHT ON FIRE WHILE DRIVING IN NYC AT SPEEDS OF 10-20 MPH FIRST THE CAR STARTED TO SMOKE IN THE FRONT HOOD WHILE TURNING LEFT ON 5TH AVENUE. I GOT OUT OF THE CAR AND THE CAR WAS ON FLAMES. I HAVE A DASH CAMERA AND IPHONE FOOTAGE OF THE INCIDENT. I BOUGHT THIS CAR FROM AN AUTHORIZED CADILLAC DEALERSHIP IN JUNE 2019 AND THE CAR CAUGHT ON FIRE ON CHRISTMAS DAY 2019
NHTSA complaint #11307353 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
I WENT TO CADILLAC TO GET THE RECALL FIXED THEY SAID IT WAS CLOSED OUT AND COULDN'T FIX IT AND NOW I CAN'T SMOG MY CAR AND I CAN'T TELL IF I HAVE GAS OR NOT AND I'M SCARED TO DRIVE IT WITHOUT GETTING THE FUEL PUMP FIXED
NHTSA complaint #11300281 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
AFTER A 45 MINUTE DRIVE AND RETURNING HOME I PARKED MY CAR ON THE STREET IN FRONT OF MY HOME. THE CAR DROVE PERFECTLY NORMAL AS ALWAYS AND THERE WAS NO INDICATION OF ANYTHING WRONG WITH THE CAR. THERE WERE NO WARNING LIGHTS OR ANYTHING ELSE TO INDICATE A PROBLEM WITH THE CAR. I ENTERED MY HOUSE AND AS I WALKED PASTED MY KITCHEN WINDOW I COULD SEE FLAMES COMING OUT FROM UNDER THE HOOD ON THE DRIVER SIDE OF THE VEHICLE IT WAS ONLY A COUPLE OF MINUTES SINCE FROM THE TIME I ENTERED MY HOUSE. WITHIN 5 MINUTES THE ENTIRE CAR WAS ENGULFED WITH FLAMES. AFTER THE FIRE DEPARTMENT EXTINGUISHED THEN FIRE I ASKED WHAT COULD HAVE CAUSE THE FIRE. I WAS TOLD IT WAS PROBABLY AN ELECTRICAL OR A FUEL MALFUNCTION.
NHTSA complaint #11287619 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
BOUGHT A USED CAR FROM AUTO BOUTIQUE ON 10/15/19 WITH CAR FAX REPORT SHOWING NO STRUCTURAL DAMAGE. WHEN WE TEST DROVE THE CAR WE NOTICE THE CHECK ENGINE LIGHT WAS ON AND A VIBRATION. WE WERE TOLD TO MAKE AN APPOINTMENT AND THEY WOULD ADDRESS THE ISSUE. WENT ON 10/18/19 FOR MY APPT, WAS THERE 8 HOURS TO NO AVAIL, WAS TOLD VIBRATION WAS FROM A BENT RIM AND THAT I WOULD HAVE TO TAKE CAR TO A CADILLAC DEALER FOR THE CHECK ENGINE LIGHT.MADE AN APPOINTMENT WITH RITCHEY'S CADILLAC ON 10/25/19 AND WAS TOLD THE CAR WAS UNSAFE TO DRIVE, THE GAS TANK ISN'T SAFE, 3 BENT RIMS, THE ACCIDENT CAUSED THE AIRBAGS TO DEPLOY AND WERE NOT RESET PROPERLY, AND THIS WAS ONE CAUSE OF THE CHECK ENGINE LIGHT. THE VIBRATION AND NOISE CAME FROM REAR SUSPENSION BENT IN SEVERAL LOCATIONS, ETC. I HAVE A REPORT FROM RICHIE'S CADILLAC STATING ABOVE, PLUS PICTURES AND A ESTIMATE TO FIX. I NOTIFIED AUTO BOUTIQUE THAT I WANTED TO RETURN CAR FRO REFUND BUT GOT THE RUN AROUND, ALL THEY SAID WAS ALL THERE CARS ARE SOLD AS IS, THE HAVE THE BUYERS GUIDE THAT IS SIGNED WITH NO BOXES CHECKED. THERE ARE NO SIGNS STATING CARS ARE SOLD AS IS. WE TRADED THE CAR IN ON A NEW VEHICLE AND ASKED FOR A REFUND FOR THE DIFFERENCE, $18,000, I WAS TOLD TO RETURN THE CAR AND THEY WOULD FIX THE ISSUES AND CALL ME WHEN IT WAS DONE, I STATED IT WAS TOO LATE FOR THAT BECAUSE I HAD TRADED IT FOR A NEW ONE BECAUSE IT WASN'T SAFE TO DRIVE. WE HAVE AN ESTIMATE TO FIX, PHOTOS AND ALL PAPER WORK FROM THE SALE.
NHTSA complaint #11287413 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2003 CADILLAC CTS. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN IT WAS DEPRESSED AND THE VEHICLE FAILED TO STOP. ALSO, THE KEY BECAME STUCK INSIDE THE IGNITION SWITCH AND THE CONTACT DETECTED FUEL LEAKING FROM THE VEHICLE. FURTHERMORE, THE "REMOVE KEY" MESSAGE WAS DISPLAYED AND THE DOOR LOCK AND AIR BAG WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED WINTER CHEVROLET (3750 CENTURY CT, PITTSBURG, CA 94565, (925) 232-0290) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE BRAKES, KEY, AND BATTERY WERE REPLACED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 185,000.
NHTSA complaint #11271664 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
I SEEN THERE IS A RECALL BUT ON WEBSITE IT'S NOT SHOWING UP
NHTSA complaint #11258574 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2008 CADILLAC CTS. WHILE DRIVING 35 MPH, THE CONTACT SMELLED FUEL INSIDE THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO RITCHEY CADILLAC (LOCATED AT 932 N NOVA RD #101, DAYTONA BEACH, FL 32117, (386) 675-1019) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 73,271. *BF CONSUMER STATED GM MODELS 2006,2007 AND 2008 WERE RECALLED BUT CADILLAC SHOULD HAVE BEEN RECALLED.
NHTSA complaint #11254435 — an unverified report by a vehicle owner.