26 of the 312 complaints about the 2000 Cadillac Deville are about the airbag system — 8% of everything reported for this model year. Half of the failures with a mileage on record happened before 73,500 miles.
26
Complaints
16
Crashes
0
Fires
12
Injuries
Filed with NHTSA, in their own words.
AIR BAGS
AIRBAG LIGHT STAYS ON AT ALL TIMES. CAR WILL NOT PASS INSPECTION. I HAD TO PARK CAR AND NO LONGER DRIVE EVEN THOUGH I PUT A NEW ENGINE IN IT AND HAD THE TRANSMISSION REBUILT IN 2013. DEALER SAYS THERE IS NO RECALL ON AIRBAG SYSTEM FOR MY CAR.
NHTSA complaint #11139094 — an unverified report by a vehicle owner.
AIR BAGS
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. UPDATED 5/5/15
NHTSA complaint #10695307 — an unverified report by a vehicle owner.
AIR BAGS
AIR BAG WARNING LIGHT COMES ON. AFTER DOING SOME RESEARCH ON THE INTERNET IT SEEMS TO BE RELATED TO A WIRING PROBLEM UNDERNEATH THE DRIVER'S SEAT. I CONFIRMED THIS BY MOVING THE SEAT WHICH CAUSES THE LIGHT TO COME ON OR GO OUT. SINCE THIS IS A SAFETY RELATED PROBLEM WHICH MIGHT INACTIVATE THE AIR BAGS, I BELIEVE THAT THIS SHOULD BE HANDLED BY A RECALL NOTICE BY GM AND THE BURDEN TO REPAIR THE LOOSE WIRE CONNECTION SHOULD FALL UPON GM. THANKS.
NHTSA complaint #10664207 — an unverified report by a vehicle owner.
AIR BAGS
MY COMPLAINT IS ABOUT THE REMEDY FOR RECALL #14V355.THE JULY 2, 2014 LETTER TO [XXX] RE:NHTSA NOTIFICATION CAMPAIGN NO. 14V-355 FROM [XXX] , GM, STATES ON PAGE 3 THAT "THE TORQUE PERFORMANCE OF THE IGNITION SYSTEM MAY BE INSUFFICIENT TO RESIST ENERGY GENERATED WHEN THE VEHICLE GOES OFF ROAD OR EXPERIENCES SOME OTHER JARRING EVENT". THIS IS THE SAME IGNITION SWITCH THAT GM HID FROM THE PUBLIC FOR YEARS WHICH RESULTED IN 196 CLAIMS FOR DEATH, 116 CATASTROPHIC INJURIES AND 1,460 OTHER INJURIES. INSTEAD OF REPLACING THE FAULTY IGNITION SWITCH FOR THE RECALL, YOUR ORGANIZATION IS ALLOWING GM TO BLOCK THE KEY FROM BEING PLACED ON A KEY RING WITH HOUSE KEYS, THE REMOTE FOB THAT COMES WITH THE VEHICLE TO OPERATE DOOR LOCKS, SEAT POSITIONING, TRUNK RELEASE AND PANIC ALARM. AND THE GM PROVIDED CADILLAC MEDALLION THAT IS USED TO RETURN THE KEY TO ME IF IT BECOMES LOST. MOST PEOPLE NEED TO KEEP HOUSE KEYS ON THE CAR KEY RING, AND THE FOB IS INTEGRAL TO USING THE VEHICLE. THE RECALL FIX BEING ALLOWED BY YOUR AGENCY IS DANGEROUS AND WRONG. SUBSEQUENT OWNERS OF THE VEHICLES WILL NOT KNOW ABOUT THE RECALL AND POP THE LITTLE PIECE OF PLASTIC OUT OF THE KEY HOLE AND ATTACH ALL OF THEIR KEYS ON ONE KEY RING. FOR CURRENT OWNERS, THIS TAKES AWAY ONE OF THE FUNCTIONS OF THE VEHICLE, THE FOB USAGE AND MAKES LIFE MORE DIFFICULT HAVING TO KEEP TRACK OF A SINGLE CAR KEY AND THEIR KEY RING WITH ESSENTIAL KEYS ON IT. ACCORDING TO THE WASHINGTON POST, GM KNEW ABOUT THE DEFECT AND CHANGED THE IGNITION SWITCH PART IN NEWER VEHICLES USING THE SAME PART NUMBER TO AVOID A RECALL AS PEOPLE WERE INJURED AND DIED. GM'S FIX LEAVES MY CAR WITH ITS DEFECTIVE IGNITION SWITCH WHICH IS STILL SUBJECT TO CATASTROPHIC FAILURE. WHO ARE YOU PROTECTING? GM? NOT ME AND I AM TERRIFIED. I WANT MY IGNITION SWITCH REPLACED WITH ONE THAT IS PROPERLY DESIGNED AND MANUFACTURED FOR THE SAFE USE OF MY VEHICLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10652801 — an unverified report by a vehicle owner.
AIR BAGS
TL* THE CONTACT OWNED A 2000 CADILLAC DEVILLE. WHILE ATTEMPTING TO BRAKE FOR A STOP SIGN, THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS DESTROYED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 108,000.
NHTSA complaint #10644553 — an unverified report by a vehicle owner.
AIR BAGS
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT INDICATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, ANOTHER VEHICLE ATTEMPTING TO MAKE A LEFT TURN CRASHED INTO THE CONTACTS VEHICLE. THE CONTACTS HEAD HIT THE STEERING WHEEL UPON THE IMPACT AND THE AIR BAGS DID NOT DEPLOY. THE DRIVER AND THE PASSENGER SUSTAINED INJURIES TO THE NECK, HEAD AND BACK. ALSO, THE CONTACT INDICATED THAT THEY BOTH RECEIVED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 165,000.
NHTSA complaint #10644664 — an unverified report by a vehicle owner.
AIR BAGS
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. AS A RESULT, THE CONTACT'S VEHICLE WAS SIDE SWIPED BY ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 57,000. UPDATED 10/22/14
NHTSA complaint #10632693 — an unverified report by a vehicle owner.
AIR BAGS
TL* THE CONTACT OWNED A 2000 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 20 MPH AND MAKING A RIGHT TURN, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT CRASHED THE VEHICLE INTO A MAILBOX. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
NHTSA complaint #10630008 — an unverified report by a vehicle owner.
AIR BAGS
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT STATED THAT THE WOULD HESITATE TO START. ALSO, THE CONTACT STATED THAT THE STEERING COLUMN PANEL WAS DETACHING AND STEERING WHEEL WAS WARPED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. AIR BAGS FAILED. UPDATED 12/09/14*LJ UPDATED 08/28/2017
NHTSA complaint #10627510 — an unverified report by a vehicle owner.
AIR BAGS
TL*THE CONTACT OWNS A 2000 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 70 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE FAILED TO SLOW DOWN. THE CONTACT REAR ENDED THE PRECEDING VEHICLE AT APPROXIMATELY 70 MPH AND THE AIR BAGS FAILED TO DEPLOY. BOTH VEHICLES SUSTAINED DAMAGE. THE CONTACT SUSTAINED AN INJURY TO HIS NECK. A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE 60,000. UPDATED 4/23/08.
NHTSA complaint #10223541 — an unverified report by a vehicle owner.
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
TL*- THE CONTACT STATED THAT ON 08/26/05 HE TOOK THE VEHICLE TO A DEALERSHIP BECAUSE THE AIR BAG LIGHT KEPT GOING ON AND OFF. THE CONTACT STATED THAT THE DEALERSHIP REPAIRED LOOSE WIRES UNDER SEAT. ON 11/18/05 THE AIR BAG LIGHT STARTED GOING ON AND OFF AGAIN. THE CONTACT TOOK VEHICLE TO DEALERSHIP AGAIN ,AND THEY REPAIRED THE SAME WIRING. THE CONTACT STATED THAT AGAIN IN 12/05 THE DEALERSHIP SERVICED THE AIR BAG CIRCUIT, AND FOUND AN OPEN CIRCUIT TO THE HARNESS. ALSO, THE DEALERSHIP HAD TO REMOVE AND REPLACE DRIVER SEAT SIDE INFLATER MODULE TO REPLACE THE WIRING HARNESS. THE CONTACT STATED THAT HEWAS NOW WAITING FOR THE VEHICLE TO BE REPAIRED AGAIN THIS TIME FOR THE AIR BAG ON THE DRIVER SIDE DOOR. THE DEALERSHIP STATED THAT THE MODULE NEEDED TO BE REPLACED AGAIN. THE CONTACT STATED THAT THISWAS A CONTINUING FAILURE WITH THE AIR BAGS . *AK THE STEERING WAS NOISY. THE STEERING ACTUATOR WAS REPLACED. UPDATED 01/29/07.
NHTSA complaint #10178193 — an unverified report by a vehicle owner.
AIR BAGS:FRONTAL
WHILE DRIVING 75 MPH THE VEHICLE WAS A RAN OFF THE ROAD BY A SEMI TRUCK AND COLLIDED HEAD ON INTO A HIGHWAY SIGN. THE AIR BAG DID NOT DEPLOY UPON IMPACT. NO INJURIES REPORTED, HOWEVER THE VEHICLE IS CONSIDERED TOTALED. PLEASE PROVIDE ADDITIONAL INFORMATION.
NHTSA complaint #10105490 — an unverified report by a vehicle owner.
AIR BAGS
ABS BRAKING SYSTEM OPERATED POORLY. VEHICLE DID NOT STOP, RESULTING IN EXTENDED STOPPING DISTANCE. NEITHER THE DEALER OR MANUFACTURER WERE WILLING TO DEAL WITH THE ABS BRAKE PROBLEM. ALSO. AIR BAGS WILL NOT DEPLOY UNLESS THE VEHICLE WAS HIT HEAD ON. *AK
NHTSA complaint #10087636 — an unverified report by a vehicle owner.
AIR BAGS:FRONTAL
2000 CADILLAC DEVILLE PHOTOGRAPHS AFTER BEING INVOLVED IN AN ACCIDENT. *MR THE AIR BAGS DID NOT DEPLOY. *SC
NHTSA complaint #10083990 — an unverified report by a vehicle owner.
AIR BAGS:FRONTAL
THE VEHICLE WAS REAR ENDED AT 40 MPH, WHICH CAUSED A CHAIN REACTION AND THE VEHICLE HIT ANOTHER MOTORIST. THE FRONTAL AIR BAGS FAILED TO DEPLOY AND THE DRIVER'S SIDE SEAT BELT FAILED TO RETRACT UPON IMPACT. THE DRIVER SUSTAINED INJURIES TO HER NECK, BACK, SHOULDER RIGHT KNEE , FACE, TEETH, HEAD, AND LEFT HAND.
NHTSA complaint #10083356 — an unverified report by a vehicle owner.
AIR BAGS:KNEE BOLSTER
WHILE DRIVING AT 70 MPH, THE VEHICLE CAME TO A COMPLETE STOP ON THE HIGHWAY. WHEN THIS HAPPENED CONSUMER LOST POWER STEERING, POWER BRAKES , AND THE TRANSMISSION WENT HAYWIRE. DEALER INFORMED THE CONSUMER THAT THE CRANK SHAFT POSITION SENSOR WAS THE PROBLEM, AND HAD BEEN REPLACED THREE TIMES. *AK THE SENSORS WERE REPLACED 6 TIMES. ALSO, KNEE BOLSTER BELOW STEERING WHEEL FEEL ONTO CONSUMER'S LEGS. CONSUMER FOUND PLASTIC CLIPS THAT HOLD KNEE BOLSTER. TECHNICIAN INSTALLED NEW KNEE BOLSTER.
NHTSA complaint #10055345 — an unverified report by a vehicle owner.
AIR BAGS:FRONTAL
THE VEHICLE WAS INVOLVED IN A FRONTAL COLLISION. THE AIR BAGS DID NOT DEPLOY, THE SEAT BELT DIDN'T RETRACT AND CONSUMER WAS INJURED.
NHTSA complaint #10009466 — an unverified report by a vehicle owner.
AIR BAGS:FRONTAL
VEHICLE WAS INVOLVED IN A FRONTAL COLLISION WITH ANOTHER VEHICLE, SPEED OF IMPACT WAS UNDETERMINED AT THAT TIME, AND BOTH AIR BAGS DID NOT DEPLOY. DEALER AND MANUFACTURER WERE NOT NOTIFIED AT THIS TIME. *AK CONSUMER ALSO STATED THAT THERE IS A POSSIBILITY OF FAULTY BRAKES BECAUSE ONE SIDE LOCKED WHICH WERE PREVIOUSLY REPAIRED BY DEALER UNDER WARRANTY, THERE WERE 2 INJURIES. *SCC
NHTSA complaint #8012049 — an unverified report by a vehicle owner.
AIR BAGS:FRONTAL
VEHICLE HIT A CEMENT WALL AT 5-10 MPH, NEITHER AIRBAG DEPLOYED. MAJOR DAMAGE TO BUMPER. NO INJURIES.*AK THE CAUSE FOR THE ACCIDENT WAS BRAKE FAILURE DUE TO THE PEDAL BECOMING DISCONNECTED UNDERNEATH THE DASH BOARD.
NHTSA complaint #8008486 — an unverified report by a vehicle owner.
AIR BAGS
CAR WAS HIT WITH SPEED ABOUT 45 TO THE RIGHT SIDE, AIR BAG DID NOT DEPLOYED AND THE DRIVER SEATBELT BROKE. STATED SEAT BELT BROKE AND AT THE BUCKLE DURING THE CRASH. WILL SEND PHOTOS TO ODI. THE SEAT BELT PRETENSIONER RECALL WAS PERFORMED ON THE VEHICLE. CW
NHTSA complaint #9006379 — an unverified report by a vehicle owner.
AIR BAGS:FRONTAL
VEHICLE WAS INVOLVED IN A FRONTAL COLLISION AT 25-30 MPH. UPON IMPACT, NONE OF FRONTAL AIR BAGS DEPLOYED. DEALER WAS NOTIFIED. *AK IN A FRONTAL COLLISION THE RADIATOR, THE RIGHT HEAD LIGHT COMPLETELY SMASHED,AND LEFT HEAD LIGHT WAS SLIGHTLY DAMAGED, ONE PERSON WAS INJURED IN THE ACCIDENT.
NHTSA complaint #897812 — an unverified report by a vehicle owner.
AIR BAGS:SIDE/WINDOW
WHILE DRIVING DRIVER'S SIDE DOOR AIR BAG DEPLOYED WITHOUT A COLLISION, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS.
NHTSA complaint #870878 — an unverified report by a vehicle owner.
AIR BAGS
WHILE DRIVING AT NORMAL SPEED BOTH FRONT AND REAR DRIVER SIDE AIR BAGS DEPLOYED WITHOUT WARNING OR A COLLISION. PASSENGER HAD TO GRAB STEERING WHEEL TO AVOID HAVING A COLLISION.
NHTSA complaint #870805 — an unverified report by a vehicle owner.
AIR BAGS:SIDE/WINDOW
CONSUMER WAS INVOLVED IN A CRASH AT 30 MPH IMPACT IN WHICH NEITHER DRIVER'S SIDE NOR FRONT AIR BAGS DEPLOYED. ALSO, FRONTAL AIR BAGS DID NOT DEPLOY. CONSUMER HAS CONTACTED DEALER. *AK
NHTSA complaint #863255 — an unverified report by a vehicle owner.
AIR BAGS:FRONTAL
CONSUMER WAS INVOLVED IN A CRASH AT 30 MPH IMPACT IN WHICH NEITHER DRIVER'S SIDE NOR FRONT AIR BAGS DEPLOYED. ALSO, FRONTAL AIR BAGS DID NOT DEPLOY. CONSUMER HAS CONTACTED DEALER. *AK
NHTSA complaint #863255 — an unverified report by a vehicle owner.
AIR BAGS:FRONTAL
CONSUMER WAS TRAVELING ABOUT 65 MPH, SWERVED TO AVOID HITTING AN ANIMAL, AND LEFT WHEEL WENT OFF PAVEMENT. WHEN CONSUMER TRIED TO GET BACK ON PAVEMENT, VEHICLE LOST CONTROL AND HIT A GUARDRAIL. UPON IMPACT, AIR BAGS DID NOT DEPLOY, AND DRIVER WAS INJURED. GM HAS INSPECTED THE VEHICLE BUT OWNER HAS NOT BEEN INFORMED OF RESULTS.
NHTSA complaint #860932 — an unverified report by a vehicle owner.