ELECTRICAL SYSTEM
2000 CADILLAC DEVILLE. CONSUMER WRITES IN REGARDS TO REIMBURSEMENT FOR IGNITION SWITCH RECALL REPAIRS. *SMD
NHTSA complaint #10875136 — an unverified report by a vehicle owner.
61 of the 312 complaints about the 2000 Cadillac Deville are about the electrical system — 20% of everything reported for this model year. Half of the failures with a mileage on record happened before 84,675 miles.
61
Complaints
4
Crashes
2
Fires
3
Injuries
Filed with NHTSA, in their own words.
ELECTRICAL SYSTEM
2000 CADILLAC DEVILLE. CONSUMER WRITES IN REGARDS TO REIMBURSEMENT FOR IGNITION SWITCH RECALL REPAIRS. *SMD
NHTSA complaint #10875136 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO START. AFTER SEVERAL ATTEMPTS, THE VEHICLE WAS ABLE TO START. THE FAILURE RECURRED MULTIPLE TIMES INTERMITTENTLY. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.
NHTSA complaint #10821628 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED AND THE SERVICE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CRANKSHAFT POSITION SENSOR A AND CRANKSHAFT POSITION SENSOR B NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 99,000. . .. .UPDATED 07/21/15 *BF THE CONSUMER STATED THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER OFFERED TO PAY FOR A PORTION ON THE REPAIRS. THE CONSUMER WOULD LIKE FOR THE VEHICLE TO BE INCLUDED IN THE RECALL. UPDATED 11/9/2015
NHTSA complaint #10725707 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
I BROUGHT MY VEHICLE TO A CADILLAC DEALERSHIP FOR REPAIR FROM RECALL 14V355. THE DEALERSHIP REFUSED TO REPAIR MY VEHICLE BECAUSE I DID NOT HAVE BOTH KEYS TO MY CAR. I INFORMED THE DEALERSHIP THAT I LOST MY 2ND KEY 7-8 YEARS AGO. THE DEALERSHIP RETURNED MY CAR WITHOUT REPAIR.
NHTSA complaint #10691299 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND MULTIPLE WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT THE CHECK SAFETY SYSTEM WAS DISPLAYED ON THE MESSAGE BOARD. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE ATTEMPTED TO START INDEPENDENTLY WITHOUT THE KEY IN THE IGNITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 190,000. THE VIN WAS UNAVAILABLE.
NHTSA complaint #10681199 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE ATTEMPTING TO TURN ON THE VEHICLE, IT CAUGHT ON FIRE. THE VEHICLE WAS DESTROYED. THE CONTACT DID NOT SUSTAIN ANY INJURIES. A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #10671230 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED AND ALL THE WARNING LIGHTS ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS RESTARTED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION KEY NEEDED A NEW CHIP. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.
NHTSA complaint #10664513 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
2000 CADILLAC DEVILLE PA IGNITION SWITCH PROBLEMS. *MW THE CONSUMER STATED THE IGNITION LOCK CYLINDER WAS REPLACED IN AUGUST 2013. HE IS SEEKING REIMBURSEMENT.
NHTSA complaint #10658462 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
200 CADILLAC DEVILLE. CONSUMER WRITES TO ADDRESS CONCERNS RELATED TO RECALLS AND THE IGNITION SWITCH. *TGW THE CONSUMER STATED THE RECALLED DID NOT ADEQUATELY ADDRESS THE PROBLEMS WITH THE IGNITION SWITCH. THE CONSUMER STATED HE EXPERIENCED A TERRIFYING EVENT WHEN THE SWITCH WAS TURNED ON AND THE ENGINE RUNNING, THE STEERING WHEEL LOCKED UP WHEN THE WHEEL WAS TURNED TO THE LEFT. THE CONSUMER WAS UNABLE TO TURN OFF THE VEHICLE. IT TOOK TWO STRONG MEN TO MANUALLY TO TURN THE WHEEL ENOUGH TO TURN TO VEHICLE OFF. THE IGNITION SWITCH WAS REPLACED.
NHTSA complaint #10655445 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE ACCELERATED WITHOUT WARNING AND THE BRAKES BECAME INOPERABLE. THE CONTACT WAS ABLE TO MERGE OVER AND PLACE THE VEHICLE INTO PARK. THERE WAS A SUDDEN INCREASE OF ENGINE RPMS. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
NHTSA complaint #10661444 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10655383 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT STATED THAT THE KEY FOB FAILED TO LOCK AND UNLOCK THE FRONT PASSENGER AND BOTH REAR DOORS. THE DRIVER DOOR WAS THE ONLY DOOR THAT WAS UNAFFECTED BY THE FAILURE. THE CONTACT MENTIONED THAT THE FAILURE STARTED TO OCCUR AFTER THE VEHICLE WAS REPAIRED UNDER RECALL NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FOB WAS WORN OVER TIME AND DID NOT OFFER ANY FURTHER ASSISTANCE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FOB WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 84,351.
NHTSA complaint #10652799 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
2000 CADILLAC DEVILLE. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL NOTICE. *TGW ACCORDING TO THE RECALL LETTER, THE PARTS WERE NOT AVAILABLE.
NHTSA complaint #10648087 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10648448 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT INDICATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, ANOTHER VEHICLE ATTEMPTING TO MAKE A LEFT TURN CRASHED INTO THE CONTACTS VEHICLE. THE CONTACTS HEAD HIT THE STEERING WHEEL UPON THE IMPACT AND THE AIR BAGS DID NOT DEPLOY. THE DRIVER AND THE PASSENGER SUSTAINED INJURIES TO THE NECK, HEAD AND BACK. ALSO, THE CONTACT INDICATED THAT THEY BOTH RECEIVED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 165,000.
NHTSA complaint #10644664 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10643649 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 40 MPH AROUND A CURVE, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THAT THE POWER STEERING FAILED AND THE POWER STEERING PUMP WAS IN GOOD CONDITION. IN ADDITION, THE IGNITION SWITCH BECAME LOOSE AND HAD NOT BEEN REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNAVAILABLE.
NHTSA complaint #10641823 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10640801 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS INFORMED OF THE ISSUE AND DID NOT HAVE AN ESTIMATED DATE FOR THE PART AVAILABILITY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT DID NOT EXPERIENCE A FAILURE. DJR
NHTSA complaint #10640197 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED THE REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE HAD NOT EXPERIENCE THE FAILURE.
NHTSA complaint #10637019 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE STALLED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT MENTIONED THAT NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) WAS RECEIVED IN WHICH THE VEIHCLE WAS INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000.
NHTSA complaint #10633571 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. WHILE IDLING AT A STOP SIGN, THE VEHICLE STALLED WITHOUT WARNING. ON A SEPARATE OCCASION, THE KEY BECAME LODGED IN THE IGNITION SWITCH AND PREVENTED THE VEHICLE FROM TURNING OFF. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS WERE UNAVAILABLE TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #10633164 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. AS A RESULT, THE CONTACT'S VEHICLE WAS SIDE SWIPED BY ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 57,000. UPDATED 10/22/14
NHTSA complaint #10632693 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT STATED THAT AFTER THE IGNITION WAS STARTED, THE VEHICLE STARTED TO MOVE FORWARD INDEPENDENTLY. THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS NEEDED FOR THE REPAIRS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
NHTSA complaint #10632546 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10631492 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT STATED THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN MADE THE CONTACT AWARE THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V3555000 (ELECTRICAL SYSTEM). HOWEVER, THE PART DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
NHTSA complaint #10630526 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
TL* THE CONTACT OWNED A 2000 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 20 MPH AND MAKING A RIGHT TURN, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT CRASHED THE VEHICLE INTO A MAILBOX. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
NHTSA complaint #10630008 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD STALL WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WAS SHIFTED IN NEUTRAL IN ORDER TO RESTART. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. UPDATED 10/07/14*LJ UPDATED 3/24/2015
NHTSA complaint #10628888 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT STATED THAT THE WOULD HESITATE TO START. ALSO, THE CONTACT STATED THAT THE STEERING COLUMN PANEL WAS DETACHING AND STEERING WHEEL WAS WARPED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. AIR BAGS FAILED. UPDATED 12/09/14*LJ UPDATED 08/28/2017
NHTSA complaint #10627510 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10626314 — an unverified report by a vehicle owner.