Owners have filed 46 complaints
about the 2009 Cadillac DTS with NHTSA between 2009 and 2024.
The largest single group is the electrical system.
Across this model's run it ranks 7 of 7 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 22
Against the median year of the Cadillac DTS. 50 means typical for this
model; 100 means roughly double.
Severity — 67
13% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 40
24% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
38.8%
1,000 – 9,999 miles
38.8%
10,000 – 24,999 miles
12.9%
25,000 – 49,999 miles
1235.3%
50,000 – 74,999 miles
823.5%
75,000 – 99,999 miles
38.8%
100,000 – 149,999 miles
411.8%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Sep 2009peak 4Sep 2024
Recalls on the 2009 Cadillac DTS
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
14V355000
ELECTRICAL SYSTEM:IGNITION
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Risk: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
10V240000
ELECTRICAL SYSTEM
GM IS RECALLING CERTAIN MODEL YEAR 2006-2009 BUICK, LUCERNE; CADILLAC DTS; HUMMER H2; MODEL YEAR 2008-2009 BUICK ENCLAVE; CADILLAC CTS; MODEL YEAR 2007-2009 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, SILVERADO, SUBURBAN, TAHOE; GMC ACADIA, SIERRA, YUKON, YUKON XL; SATURN OUTLOOK; AND MODEL YEAR 2009 CHEVROLET TRAVERSE VEHICLES EQUIPPED WITH A HEATED WASHER FLUID SYSTEM (HWFS). A RECALL WAS IMPLEMENTED IN 2008 TO ADD A FUSE TO THE CONTROL CIRCUIT HARNESS TO ADDRESS THE POTENTIAL CONSEQUENCES OF A PRINTED CIRCUIT BOARD (PCB) ELECTRICAL SHORT. HOWEVER, THERE HAVE BEEN NEW REPORTS OF THERMAL INCIDENTS ON HWFS MODULES AFTER THIS IMPROVEMENT WAS INSTALLED. THESE INCIDENTS RESULTED FROM A NEW FAILURE MODE ATTRIBUTED TO THE DEVICE'S THERMAL PROTECTION FEATURE. THE SIGNIFICANCE VARIES FROM MINOR DISTORTION TO CONSIDERABLE MELTING OF THE PLASTIC AROUND THE HWFS FLUID CHAMBER.
Risk: IT IS POSSIBLE FOR THE HEATED WASHER MODULE TO IGNITE AND A FIRE MAY OCCUR.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2014246186,013 units in Canada
Electrical
On certain vehicles, a defect in the ignition switch could allow the switch to move out of the "run" position if the key ring is carrying added weight or the vehicle goes off-road or is subjected to some other jarring event. If this were to occur, engine power, power steering and power braking would be affected, increasing the risk of a crash causing injury and/or damage to property. The timing of the key movement out of the “run” position, relative to the activation of the sensing algorithm of the crash event, may also result in the airbags not deploying in a subsequent collision, increasing the risk of injury. Correction: For each key, dealers will install two key rings and modify the key ring opening shape. Note: Until the correction is performed, all items should be removed from the key ring.
Recall 201018999,000 units in Canada
Accessories
On certain vehicles equipped with a Heated Washer Fluid System (HWFS), a short circuit on the printed circuit board for the washer fluid heater may overheat the control-circuit ground wire. A repair was implemented in a recall in 2008, however, there have been new reports of thermal incidents on heated washer fluid system modules after this improvement was installed. This situation may cause some minor distortion, but also could lead to melting of the plastic around the heated washer fluid system, or cause a fire. Correction: Dealers will permanently disable and remove the heated washer fluid module. An updated page will be provided and inserted in the Owner Manual to document the removal of the feature.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 42,000 milesDeerfield Beach, FL1 injured
SEATS
CANT BRING DRIVER OR PASSENGER SEATS UP OR DOWN RESULTING IN UNCOMFORTABLE DRIVING POSITION IN DRIVE, NEUTRAL, PARK, ALL GEARS. DISTANCE SENSORS MALFUNCTION FREQUENTLY WHEN GOING INTO REVERSE.
NHTSA complaint #11265795 — an unverified report by a vehicle owner.
at 42,000 milesDeerfield Beach, FL1 injured
UNKNOWN OR OTHER
CANT BRING DRIVER OR PASSENGER SEATS UP OR DOWN RESULTING IN UNCOMFORTABLE DRIVING POSITION IN DRIVE, NEUTRAL, PARK, ALL GEARS. DISTANCE SENSORS MALFUNCTION FREQUENTLY WHEN GOING INTO REVERSE.
NHTSA complaint #11265795 — an unverified report by a vehicle owner.
at 42,000 milesDeerfield Beach, FL1 injured
ELECTRICAL SYSTEM
CANT BRING DRIVER OR PASSENGER SEATS UP OR DOWN RESULTING IN UNCOMFORTABLE DRIVING POSITION IN DRIVE, NEUTRAL, PARK, ALL GEARS. DISTANCE SENSORS MALFUNCTION FREQUENTLY WHEN GOING INTO REVERSE.
NHTSA complaint #11265795 — an unverified report by a vehicle owner.
at 105,000 milesBaton Rouge, LAFire
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
TL* THE CONTACT OWNS A 2009 CADILLAC DTS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT OFF. ON SEVERAL OCCASIONS, THE ENGINE COULD NOT BE RESTARTED. UPON INSPECTION, IT WAS DISCOVERED THAT THE REAR FUSE BOX LOCATED UNDER THE BACKSEAT WAS VERY HOT AND A BURNING ODOR WAS PRESENT. THE CONTACT REPLACED THE FUEL PUMP RELAY AND THE VEHICLE OPERATED NORMALLY FOR SEVERAL DAYS; HOWEVER, THE FAILURE RECURRED. THE FAILURES WERE NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER (GERRY LANE CADILLAC, 10945 REIGER RD, BATON ROUGE, LA) WERE NOTIFIED OF THE FAILURES, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 105,000. *TT CONSUMER STATED BURNING FUEL REAR FUEL BOX UNDER REAR SEAT IS CAUSING CAR TO SHUT OFF ANYTIME.
NHTSA complaint #11133050 — an unverified report by a vehicle owner.
at 1,500 milesSpring Hill, FLCrash2 injured
AIR BAGS
TL* THE CONTACT OWNS A 2009 CADILLAC DTS. WHILE DRIVING AT APPROXIMATELY 50 MPH, THE CONTACT CRASHED THE VEHICLE INTO THE FRONT DRIVER SIDE OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED SHOULDER INJURIES AND THE PASSENGER SUSTAINED BRUISES TO THE CHEST FROM THE SEAT BELT, WHICH BOTH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,500.
NHTSA complaint #10679308 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Tacoma, WA
ELECTRICAL SYSTEM
Fuse box got push on by seat clamp shorted out my fuel pump relay and burnt up my fuse box
NHTSA complaint #11616020 — an unverified report by a vehicle owner.
at 130,000 milesHolcomb, WI
ELECTRICAL SYSTEM
The contact owns a 2009 Cadillac DTS. The contact was driving at 55mph on the highway and the vehicle slowed down independently and the screens went blank. The contact pulled over to the shoulder of the road. The vehicle was shut off but would not restart. The contact called the police and the officer called a tow truck. The vehicle was towed to an independent mechanic. The mechanic on 3 occasions replaced the same relay fuse however, the failure persisted. The manufacturer was informed of the failure. The failure mileage was approximately 130,000.
NHTSA complaint #11453689 — an unverified report by a vehicle owner.
at 40,000 milesHighland Park, IL
SERVICE BRAKES
I FILED A COMPLAINT IN 2016 (COMPLAINT NO. 10823262) RELATED CORROSION OF THE REAR BRAKE LINES. THIS COMPLAINT IS SIMILAR BUT RELATED TO CORROSION OF THE FRONT BRAKE LINES IN WHICH I AGAIN HAD A SIMILAR LIFE THREATENING EXPERIENCE. THE ORDINARY "CORRODED" STEEL LINES WERE REPLACED WITH "VINYL COATED" LINES. I NEVER HEARD BACK ON THE 2016 COMPLAINT; WHAT IS GM DOING TO PROTECT CADDY OWNERS OR ALERTING THEM OF THIS SITUATION?
NHTSA complaint #11266121 — an unverified report by a vehicle owner.
at 42,000 milesDeerfield Beach, FL1 injured
SEATS
CANT BRING DRIVER OR PASSENGER SEATS UP OR DOWN RESULTING IN UNCOMFORTABLE DRIVING POSITION IN DRIVE, NEUTRAL, PARK, ALL GEARS. DISTANCE SENSORS MALFUNCTION FREQUENTLY WHEN GOING INTO REVERSE.
NHTSA complaint #11265795 — an unverified report by a vehicle owner.
at 42,000 milesDeerfield Beach, FL1 injured
UNKNOWN OR OTHER
CANT BRING DRIVER OR PASSENGER SEATS UP OR DOWN RESULTING IN UNCOMFORTABLE DRIVING POSITION IN DRIVE, NEUTRAL, PARK, ALL GEARS. DISTANCE SENSORS MALFUNCTION FREQUENTLY WHEN GOING INTO REVERSE.
NHTSA complaint #11265795 — an unverified report by a vehicle owner.
at 42,000 milesDeerfield Beach, FL1 injured
ELECTRICAL SYSTEM
CANT BRING DRIVER OR PASSENGER SEATS UP OR DOWN RESULTING IN UNCOMFORTABLE DRIVING POSITION IN DRIVE, NEUTRAL, PARK, ALL GEARS. DISTANCE SENSORS MALFUNCTION FREQUENTLY WHEN GOING INTO REVERSE.
NHTSA complaint #11265795 — an unverified report by a vehicle owner.
at 10 milesWappingers Falls, NY
STEERING
VEHICLE WOULD NOT START WHEN ATVTRAIN STATION. HAD TO LEAVE OVERNIGHT AND HAD IT TROUBLESHOT IN AM. A FAULTY FUEL PUMP RELAY WAS THE SUPPOSED CAUSE. CHANGED THE RELAY ON A WEDNESDAY MORNING AND CAR WAS GOOD TILL SATURDAY AFTERNOON WHEN IT STALLED OUT IN THE MIDDLE OF ROUTE 9 IN HEAVY TRAFFIC. AT THE TIME MY WIFE AND GRANDSON WERE IN THE CAR. I HAD TO PUSH THE VEHICLE OFF THE ROAD LUCKILY INTO A STRIP MALL WITH AN AUTO PARTS STORE. REMOVED GRANDSON AND CAR SEAT FROM VEHICLE TO ACCESS THE RELAY IN REAR CIRCUIT BOARD. VERY HOT. I WENT IN AND GOT NEW RELAY AND HAD TO CHANGE IT IN THE PARKING LOT. WENT STRAIGHT HOME TO DROP OFF WIFE AND GRANDSON. WENT BACK OUT TO TEST DRIVE AND SEE IF PROBLEM WAS FIXED. WORKED FOR A LITTLE WHILE AND STALLED OUT AGAIN. AGAIN RELAY BURNING HOT. HAD SON GET A NEW RELAY AND CHANGED IT AGAIN AND BROUGHT VEHICLE HOME. THE CHECK ENGINE LIGHT HAS NOW COME ON SO I TESTED VEHICLE WITH IBD MINISTER AND GAVE ME A P0230 CODE WHICH IS FOR A BAD FUEL PUMP RELAY WHICH I ALREADY KNOW. I AM GOING TO CALL CADILLAC DEALERSHIP AND HAVE IT LOOKED AT. I AM VERY SURPRISED THAT THERE ISN'T A RECALL ON THIS AS IT IS A LIFE AND SAFETY HAZARD.
NHTSA complaint #11185728 — an unverified report by a vehicle owner.
at 10 milesWappingers Falls, NY
ELECTRONIC STABILITY CONTROL (ESC)
VEHICLE WOULD NOT START WHEN ATVTRAIN STATION. HAD TO LEAVE OVERNIGHT AND HAD IT TROUBLESHOT IN AM. A FAULTY FUEL PUMP RELAY WAS THE SUPPOSED CAUSE. CHANGED THE RELAY ON A WEDNESDAY MORNING AND CAR WAS GOOD TILL SATURDAY AFTERNOON WHEN IT STALLED OUT IN THE MIDDLE OF ROUTE 9 IN HEAVY TRAFFIC. AT THE TIME MY WIFE AND GRANDSON WERE IN THE CAR. I HAD TO PUSH THE VEHICLE OFF THE ROAD LUCKILY INTO A STRIP MALL WITH AN AUTO PARTS STORE. REMOVED GRANDSON AND CAR SEAT FROM VEHICLE TO ACCESS THE RELAY IN REAR CIRCUIT BOARD. VERY HOT. I WENT IN AND GOT NEW RELAY AND HAD TO CHANGE IT IN THE PARKING LOT. WENT STRAIGHT HOME TO DROP OFF WIFE AND GRANDSON. WENT BACK OUT TO TEST DRIVE AND SEE IF PROBLEM WAS FIXED. WORKED FOR A LITTLE WHILE AND STALLED OUT AGAIN. AGAIN RELAY BURNING HOT. HAD SON GET A NEW RELAY AND CHANGED IT AGAIN AND BROUGHT VEHICLE HOME. THE CHECK ENGINE LIGHT HAS NOW COME ON SO I TESTED VEHICLE WITH IBD MINISTER AND GAVE ME A P0230 CODE WHICH IS FOR A BAD FUEL PUMP RELAY WHICH I ALREADY KNOW. I AM GOING TO CALL CADILLAC DEALERSHIP AND HAVE IT LOOKED AT. I AM VERY SURPRISED THAT THERE ISN'T A RECALL ON THIS AS IT IS A LIFE AND SAFETY HAZARD.
NHTSA complaint #11185728 — an unverified report by a vehicle owner.
at 10 milesWappingers Falls, NY
FUEL/PROPULSION SYSTEM
VEHICLE WOULD NOT START WHEN ATVTRAIN STATION. HAD TO LEAVE OVERNIGHT AND HAD IT TROUBLESHOT IN AM. A FAULTY FUEL PUMP RELAY WAS THE SUPPOSED CAUSE. CHANGED THE RELAY ON A WEDNESDAY MORNING AND CAR WAS GOOD TILL SATURDAY AFTERNOON WHEN IT STALLED OUT IN THE MIDDLE OF ROUTE 9 IN HEAVY TRAFFIC. AT THE TIME MY WIFE AND GRANDSON WERE IN THE CAR. I HAD TO PUSH THE VEHICLE OFF THE ROAD LUCKILY INTO A STRIP MALL WITH AN AUTO PARTS STORE. REMOVED GRANDSON AND CAR SEAT FROM VEHICLE TO ACCESS THE RELAY IN REAR CIRCUIT BOARD. VERY HOT. I WENT IN AND GOT NEW RELAY AND HAD TO CHANGE IT IN THE PARKING LOT. WENT STRAIGHT HOME TO DROP OFF WIFE AND GRANDSON. WENT BACK OUT TO TEST DRIVE AND SEE IF PROBLEM WAS FIXED. WORKED FOR A LITTLE WHILE AND STALLED OUT AGAIN. AGAIN RELAY BURNING HOT. HAD SON GET A NEW RELAY AND CHANGED IT AGAIN AND BROUGHT VEHICLE HOME. THE CHECK ENGINE LIGHT HAS NOW COME ON SO I TESTED VEHICLE WITH IBD MINISTER AND GAVE ME A P0230 CODE WHICH IS FOR A BAD FUEL PUMP RELAY WHICH I ALREADY KNOW. I AM GOING TO CALL CADILLAC DEALERSHIP AND HAVE IT LOOKED AT. I AM VERY SURPRISED THAT THERE ISN'T A RECALL ON THIS AS IT IS A LIFE AND SAFETY HAZARD.
NHTSA complaint #11185728 — an unverified report by a vehicle owner.
at 61,700 milesSAN Antonio, TX
STEERING
MY 2009 CADILLAC DTS RECENTLY HAD A PROBLEM WITH THE STEERING, IT WAS STEERING HARD WHEN MAKING RIGHT OR LEFT TURNS AND EVENTUALLY BEGAN MAKING NOISES. I TOOK IT TO MY GM DEALER AND THEY CHECKED THE HOSES AND FLUID RECEPTACLE. ALL THEY FOUND WAS THE RECEPTACLE WAS LOW ON POWER STEERING FLUID AND I PICKED UP A BOTTLE AT AN AUTO PARTS STORE AND THEN MY STEERING WAS OK. SEVERAL WEEKS LATER MY STEERING GOT VERY HARD AND I HAD TROUBLE STEERING IT SO I STOPPED AND ADDED MORE FLUID. I RETURNED TO THE DEALER AND WAS TOLD MY POWER STEERING LINE WAS LEAKING AT ONE END WHERE IT WAS ATTACHED TO SOME METAL. MY COST WAS $402 TO REPLACE THE ONE HOSE. THIS LEAKY HOSE MADE MY CAR VERY HARD TO STEER AND I CAN'T IMAGINE WHY A STRONG HOSE LIKE THIS ONE WOULD EVER LEAK ESPECIALLY ON A VEHICLE WITH BELOW AVERAGE ANNUAL MILEAGES. THE INCIDENT OCCURRED AROUND 61,700 MILES AND COULD HAVE CAUSED A BAD ACCIDENT
NHTSA complaint #11154126 — an unverified report by a vehicle owner.
at 62,700 milesSAN Antonio, TX
FUEL/PROPULSION SYSTEM
HAVE BEEN SMELLING GAS AFTER FILL UPS FOR SEVERAL MONTHS. EACH TIME I FILL IT AND PARK IT IN MY GARAGE IT FILLS WITH GAS FUMES THAT COULD EXPLODE AND KILL SOMEONE UNAWARE. ODOR LEAVES AFTER DRIVING 30 MILES OR SO. GOT CHECK ENGINE LIGHT AND O'REILY AUTO PARTS CHECK AND SAID IT SHOWED FUEL ISSUES. TOOK CAR TO MY GM DEALER AND THEY SAY NEED A NEW GAS TANK, A NEW GAS CAP AND NEW EVAPORATIVE LINES BECAUSE I HAVE A LEAKING GAS TANK LEAKING AT OR NEAR FILLING AREA, AND GAS CAP IS NOT GOOD AND LINES ARE LEAKING ACCORDING TO A "SMOKE" TEST. REPAIRS ARE $2,800. I AM 75 YRS OLD AND HAVE NEVER HAD A GAS TANK LEAK AT THE "NECK" AREA AFTER OWNING SOME 40 DIFFERENT CARS, SOME OF THEM VERY OLD. I BELIEVE THIS MAY BE A FACTORY DEFECTIVE PRODUCT AND A DANGEROUS ONE AT THAT. IT IS CURRENTLY AT THE DEALER AND TOMORROW I WILL PAY $175 FOR THE SMOKE TEST BUT I CANNOT AFFORD TO FIX IT SO I WILL ONLY FILL IT TO THE 12 GALLON POINT INSTEAD OF FULL. PLEASE ADVISE IF THERE IS A RECALL OR PERHAPS OTHER CADILLAC DTS OWNERS WITH THIS OR A SIMILAR PROBLEM
NHTSA complaint #11154119 — an unverified report by a vehicle owner.
at 105,000 milesBaton Rouge, LAFire
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
TL* THE CONTACT OWNS A 2009 CADILLAC DTS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT OFF. ON SEVERAL OCCASIONS, THE ENGINE COULD NOT BE RESTARTED. UPON INSPECTION, IT WAS DISCOVERED THAT THE REAR FUSE BOX LOCATED UNDER THE BACKSEAT WAS VERY HOT AND A BURNING ODOR WAS PRESENT. THE CONTACT REPLACED THE FUEL PUMP RELAY AND THE VEHICLE OPERATED NORMALLY FOR SEVERAL DAYS; HOWEVER, THE FAILURE RECURRED. THE FAILURES WERE NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER (GERRY LANE CADILLAC, 10945 REIGER RD, BATON ROUGE, LA) WERE NOTIFIED OF THE FAILURES, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 105,000. *TT CONSUMER STATED BURNING FUEL REAR FUEL BOX UNDER REAR SEAT IS CAUSING CAR TO SHUT OFF ANYTIME.
NHTSA complaint #11133050 — an unverified report by a vehicle owner.
at 108,432 milesNorth Charleston, SC
ELECTRICAL SYSTEM
THE FUEL PUMP RELAY IS BURNING OUT AND CAUSING THE CAR NOT TO START. I WAS DRIVING THE CAR AND IT JUST STALLED OUT IN THE ROAD.
NHTSA complaint #11129831 — an unverified report by a vehicle owner.
at 69,571 milesWakefield, MA
SERVICE BRAKES
THE BRAKE LINES IN MY 2009 CADILLAC DTS ARE COMPLETLY CORRODED,TO THE POINT THAT THEY ARE LEAKING AND NEED TO BE REPLACED. I NEVER EXPECTED TO SEE PLAIN STEEL BRAKE LINES IN A CADILLAC, THEY SHOULD HAVE BEEN STAINLESS STEEL AT A MINIMUM. IN MY OPINION THIS IS A SAFETY HAZARD AND SHOULD BE ADDRESSED. THE EXHAUST SYSTEM IS STAINLESS STEEL AND IS NOT NEEDED TO STOP THE CAR. I BET HONDA HAS STAINLESS STEEL BRAKE LINES. NO WONDER THAT MORE AND MORE PEOPLE ARE BUYING FOREIGN CARS.
NHTSA complaint #11002712 — an unverified report by a vehicle owner.
at 48,000 milesClifton Park, NY
ELECTRICAL SYSTEM
I WAS BACKING MY CAR OUT OF MY DRIVEWAY, AS I BACKED ONTO THE ROAD,THE CAR SUDDENLY QUIT RUNNING. I TRIED RESTARTING IT,BUT IT WAS COMPLETELY DEAD...I HAD TO CALL A TOW TRUCK AND THE CAR WAS TAKEN TO A LOCAL CADILLAC DEALER..WHEN I WENT TO THE DEALER THE FOLLOWING DAY,I WAS INFORMED THAT THE FUSE BOX UNDER THE REAR SEAT HAD SHORTED OUT...I WAS TOLD THERE WAS NOT ANY RECALLS ON THE FUSE BOX THAT THEY NEW OF..I WAS TOLD A NEW FUSE BOX AND ASSOCIATED COSTS WOULD RUN $716.00, I HAD NO CHOICE BUT TO HAVE THE REPAIR WORK DONE.. THE FUSE BOX COST ALONE WAS OVER $400.00. MY CAR HAD 48,000 MILES ON IT WHEN THIS OCCURRED..I HAVE HAD MANY CARS IN MY TIME AND NEVER HAD A FUSE BOX SHORT OUT..IF THIS OCCURRED ON A HIGHWAY,I WOULD HAVE LOST P/S,,P/B ECT. AND THE RESULTS COULD HAVE BEEN FATAL...GM IS AWARE OF THIS,BUT TO MYKNOWLEDGE HAS NOT ISSUED A RECALL.INCIDENTLY ,THE DEALERSHIP HAD FUSE BOXES IN STOCK......
NHTSA complaint #10980310 — an unverified report by a vehicle owner.
at 48,000 milesClifton Park, NY
ENGINE
I WAS BACKING MY CAR OUT OF MY DRIVEWAY, AS I BACKED ONTO THE ROAD,THE CAR SUDDENLY QUIT RUNNING. I TRIED RESTARTING IT,BUT IT WAS COMPLETELY DEAD...I HAD TO CALL A TOW TRUCK AND THE CAR WAS TAKEN TO A LOCAL CADILLAC DEALER..WHEN I WENT TO THE DEALER THE FOLLOWING DAY,I WAS INFORMED THAT THE FUSE BOX UNDER THE REAR SEAT HAD SHORTED OUT...I WAS TOLD THERE WAS NOT ANY RECALLS ON THE FUSE BOX THAT THEY NEW OF..I WAS TOLD A NEW FUSE BOX AND ASSOCIATED COSTS WOULD RUN $716.00, I HAD NO CHOICE BUT TO HAVE THE REPAIR WORK DONE.. THE FUSE BOX COST ALONE WAS OVER $400.00. MY CAR HAD 48,000 MILES ON IT WHEN THIS OCCURRED..I HAVE HAD MANY CARS IN MY TIME AND NEVER HAD A FUSE BOX SHORT OUT..IF THIS OCCURRED ON A HIGHWAY,I WOULD HAVE LOST P/S,,P/B ECT. AND THE RESULTS COULD HAVE BEEN FATAL...GM IS AWARE OF THIS,BUT TO MYKNOWLEDGE HAS NOT ISSUED A RECALL.INCIDENTLY ,THE DEALERSHIP HAD FUSE BOXES IN STOCK......
NHTSA complaint #10980310 — an unverified report by a vehicle owner.
at 48,000 milesClifton Park, NY
FUEL/PROPULSION SYSTEM
I WAS BACKING MY CAR OUT OF MY DRIVEWAY, AS I BACKED ONTO THE ROAD,THE CAR SUDDENLY QUIT RUNNING. I TRIED RESTARTING IT,BUT IT WAS COMPLETELY DEAD...I HAD TO CALL A TOW TRUCK AND THE CAR WAS TAKEN TO A LOCAL CADILLAC DEALER..WHEN I WENT TO THE DEALER THE FOLLOWING DAY,I WAS INFORMED THAT THE FUSE BOX UNDER THE REAR SEAT HAD SHORTED OUT...I WAS TOLD THERE WAS NOT ANY RECALLS ON THE FUSE BOX THAT THEY NEW OF..I WAS TOLD A NEW FUSE BOX AND ASSOCIATED COSTS WOULD RUN $716.00, I HAD NO CHOICE BUT TO HAVE THE REPAIR WORK DONE.. THE FUSE BOX COST ALONE WAS OVER $400.00. MY CAR HAD 48,000 MILES ON IT WHEN THIS OCCURRED..I HAVE HAD MANY CARS IN MY TIME AND NEVER HAD A FUSE BOX SHORT OUT..IF THIS OCCURRED ON A HIGHWAY,I WOULD HAVE LOST P/S,,P/B ECT. AND THE RESULTS COULD HAVE BEEN FATAL...GM IS AWARE OF THIS,BUT TO MYKNOWLEDGE HAS NOT ISSUED A RECALL.INCIDENTLY ,THE DEALERSHIP HAD FUSE BOXES IN STOCK......
NHTSA complaint #10980310 — an unverified report by a vehicle owner.
at 76,000 milesOxford, MA
SERVICE BRAKES
WHEN TRAVELING ON HIGHWAY MY CRUISE CONTROL KEPT TURNING ITSELF OFF AND ON. A DRIVER TRAVELING BEHIND ME LET ME KNOW THAT MY BRAKE LIGHTS WERE STAYING ON AS IF I WERE RIDING THE BRAKE (WHICH I WAS NOT) AND THEN WOULD GO OFF AGAIN - THIS KEPT REPEATING. IT SEEMED THIS WAS WHY THE CRUISE CONTROL WAS NOT WORKING, AS IT WOULD GO OFF WHEN IT SEEMED LIKE THE BRAKE WAS ON & BACK ON WHEN THE BRAKE WENT OFF. I HAVE SINCE SEEN REPORTS ON LINE OF THIS HAPPENING WITH OTHER CADILLACS AND IS A PROBLEM WITH THE BRAKE LIGHT SWITCH. THIS IS A SAFETY PROBLEM AS VEHICLES BEHIND ME DO NOT KNOW WHEN I AM ACTUALLY BRAKING. I FEEL THERE SHOULD BE A RECALL BUT HAVE NOT BEEN NOTIFIED OF ONE, NOR HAVE I FOUND ONE WHEN SEARCHING ON LINE. I HAVE SINCE LEARNED THAT OTHER VEHICLES (GM, BUT NOT CADILLACS) HAVE HAD SAFETY RECALLS FOR THIS SAME PROBLEM.
NHTSA complaint #10908661 — an unverified report by a vehicle owner.
Roseburg, OR
UNKNOWN OR OTHER
LANE DEPARTURE SYSTEM HAS GONE OUT TWO TIMES IN LESS THAN 45,000 MILES. THIS IS A SYSTEM TO WARN YOU WHEN YOU CROSS OVER INTO ANOTHER LANE.
NHTSA complaint #10898653 — an unverified report by a vehicle owner.
at 35,000 milesHighland Park, IL
SERVICE BRAKES
I PURCHASED MY 2009 DTS CADILLAC FOLEY IN NOV. OF 2008. PRESENTLY I HAVE ABOUT 35,000 MILES ON THE VEHICLE. I SERVICED MY BRAKES ABOUT A YEAR AGO. THERE HAS BEEN NO SIGN OF BRAKE FLUID LEAKING. IN DRIVING FROM CHICAGO NORTH TO HIGHLAND PARK ILLINOIS ON THE EXPRESSWAY, I HAD TO MAKE A SUDDEN STOP WHEN THE TRAFFIC SUDDENLY CAME TO A HALT IN FRONT MY VEHICLE. I WAS ABLE TO STOP WITHOUT AN INCIDENT. ON RESUMING DRIVING, THE BRAKE PEDAL NEEDED TO BE PUSHED TO THE FLOOR IN ORDER TO STOP THE CAR. I GOT OVER TO THE RIGHT LANE AND DROVE CAUTIOUSLY TO MY HOME AND THEN TOOK THE VEHICLE TO THE SERVICE STATION WHERE I HAD THE BRAKES SERVICED. I WAS INFORMED THE BRAKE FLUID LINES WERE CORRODED AND WERE LEAKING. THERE HAD BEEN NO SIGNS OF LEAKING IN MY CARPORT CONCRETE FLOOR. THE SERVICE MECHANIC TOLD ME ON REPLACING THE TWO LINES TO THE REAR BRAKES AND THAT ALL OF THE LINES WERE ORDINARY STEEL. APPARENTLY THE SUDDEN STOP I MADE BURST THE CORRODED BRAKE FLUID LINES. THE SERVICE MECHANIC REPLACED THE LINES TO THE REAR BRAKE WITH VINYL COATED LINES, PHOTO ATTACHED. MY DAUGHTER AND I COULD HAVE BEEN KILLED IF I HADN'T ALLOWED ENOUGH SPACE TO THE VEHICLE AHEAD FOR JUST SORT OF AN INCIDENT. THIS IS THE THIRD CADI THAT I HAVE OWNED SINCE YOUR OLDSMOBILE DIVISION WAS ELIMINATED. I WOULD STRONGLY RECOMMEND THAT GENERAL MOTORS ISSUE AN ALERT TO CADI OWNERS AND OTHER GENERAL MOTORS VEHICLE OWNERS, OF THE NEED TO EXAMINE THE BRAKE LINES FOR CORROSION. FURTHER, IF THE PRESENT GM CARS DON'T USE COATED BRAKE LINES, THE COATED LINES NEED TO BE USED. MY CONCERN IS THAT OTHER CADI OWNERS NEED TO BE MADE AWARE OF THIS SITUATION. IN MY OPINION, CADI NEEDS TO NOTIFY CADI OWNERS THAT BRAKE LINES NEED TO BE INSPECTED IF OTHER ARE SERVICING CADI, IF INDEED CADI DOES BRAKE LINE INSPECTIONS AND TO PROVIDE CORROSION PROTECTED BRAKE LINES. [XXX] , FELLOW ASCE INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10823262 — an unverified report by a vehicle owner.
at 54,000 milesIndianapolis, IN
ENGINE
TL* THE CONTACT OWNS A 2009 CADILLAC DTS. THE CONTACT NOTICED THAT THE VEHICLE WAS LEAKING OIL. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE PAN GASKET AND THE MAIN CRANK SEAL GASKET NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT PROVIDED. THE MANUFACTURER WAS NOT NOTIFIED OF TH FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.
NHTSA complaint #10822999 — an unverified report by a vehicle owner.
at 42,000 milesGarnden City, KS
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2009 CADILLAC DTS. WHILE ATTEMPTING TO ENTER THE VEHICLE, THE DRIVER SIDE DOOR HANDLE BECAME INOPERABLE. THE CONTACT ENTERED THROUGH THE BACK DOOR IN ORDER TO OPEN THE DOORS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR HANDLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000.
NHTSA complaint #10749994 — an unverified report by a vehicle owner.
at 60,000 milesRoseville, CA
UNKNOWN OR OTHER
VEHICLE LOCKS ITSELF. "CHECKED" THREE TIMES PREVIOUSLY, NOTHING FOUND. THEN BACK PASSENGER SIDE LOCK FAULTY & REPLACED. ON 6/2/15 I TOOK MY CAT TO THE VET, REMOVED THE KEYS FROM THE IGNITION, DID NOT LOCK THE DOOR, PLACED THE KEYS ON THE CAT CARRIER, CLOSED THE DRIVER'S DOOR, WALKED AROUND TO PASSENGER SIDE TO GET THE CAT. BEFORE I COULD OPEN PASSENGER DOOR, CAR LOCKED ITSELF. WITNESSES 6-8 PEOPLE, INCLUDING MYSELF, TRYING TO EITHER BREAK A WINDOW OR PICK THE LOCK. CITRUS HTS CA. FIRE DEPT. CALLED. THE BACK DRIVER'S 'SIDE WINDOW WAS BROKEN WITH A TOOL I HAVE NEVER SEEN BEFORE. ALARM DID NOT GO OFF. NEITHER THE DOOR BUTTONS, THE DOOR UNLOCK RELAY SWITCH NOR THE DOOR HANDLES WOULD WORK MANUALLY. AFTER THE GLASS WAS BROKEN OUT AND AFTER THE 3RD TIME TRYING THE KEY, DOOR UNLOCKED/ALARM WENT OFF. FIRE DEPT SAID NOT TO DRIVE THE CAR UNLESS THE WINDOW WAS OPEN, SO IF I GOT LOCKED IN, I COULD AT LEAST GET OUT. CAR WAS TOWED TO DEALERSHIP. RENTED AN ENTERPRISE CAR (WHERE AUTO WAS PURCHASED/10,000 MILES OR SO ON IT). I HAVE OVERLAPPING WARRANTIES & AUTO INSURANCE. DEALERSHIP CANNOT FIND ANY PROBLEM WITH CAR, I HAVE TO PAY FOR THE RENTAL CAR. (BECAUSE OF THIS, ENTERPRISE EXTENDED THE "COURTESY" CORPORATE RATE OF $980.00 PER MONTH. WINDOW GLASS APPEARED DIFFERENT FROM ANY OTHER AUTO GLASS. IT WOULD NOT BREAK. I AM UNDER THE DEDUCTIBLE FOR THE AUTO INSURANCE COMPANY & ENTERPRISE WARRANTY WILL NOT COVER THE RENTAL CAR UNLESS SOMETHING IS FOUND TO BE WRONG WITH SAID CAR. CAT LOCKED IN CAR FOR 45 MIN. O/S TEMP WAS ABOUT 93 DEGREES. CAT HAD TO BE PUT TO SLEEP. I DO NOT WANT TO RETRIEVE/ DRIVE THE CAR FOR FEAR THAT I WILL BE LOCKED IN AND UNABLE TO GET OUT. WHAT IF THIS HAD BEEN A PERSON? AT THIS TIME, THE CAR IS WITH THE DEALERSHIP, WHO SUGGESTED THAT I BUY A NEW CAR. HELP!!!!!!!!!
NHTSA complaint #10724799 — an unverified report by a vehicle owner.
at 60,000 milesRoseville, CA
ELECTRICAL SYSTEM
VEHICLE LOCKS ITSELF. "CHECKED" THREE TIMES PREVIOUSLY, NOTHING FOUND. THEN BACK PASSENGER SIDE LOCK FAULTY & REPLACED. ON 6/2/15 I TOOK MY CAT TO THE VET, REMOVED THE KEYS FROM THE IGNITION, DID NOT LOCK THE DOOR, PLACED THE KEYS ON THE CAT CARRIER, CLOSED THE DRIVER'S DOOR, WALKED AROUND TO PASSENGER SIDE TO GET THE CAT. BEFORE I COULD OPEN PASSENGER DOOR, CAR LOCKED ITSELF. WITNESSES 6-8 PEOPLE, INCLUDING MYSELF, TRYING TO EITHER BREAK A WINDOW OR PICK THE LOCK. CITRUS HTS CA. FIRE DEPT. CALLED. THE BACK DRIVER'S 'SIDE WINDOW WAS BROKEN WITH A TOOL I HAVE NEVER SEEN BEFORE. ALARM DID NOT GO OFF. NEITHER THE DOOR BUTTONS, THE DOOR UNLOCK RELAY SWITCH NOR THE DOOR HANDLES WOULD WORK MANUALLY. AFTER THE GLASS WAS BROKEN OUT AND AFTER THE 3RD TIME TRYING THE KEY, DOOR UNLOCKED/ALARM WENT OFF. FIRE DEPT SAID NOT TO DRIVE THE CAR UNLESS THE WINDOW WAS OPEN, SO IF I GOT LOCKED IN, I COULD AT LEAST GET OUT. CAR WAS TOWED TO DEALERSHIP. RENTED AN ENTERPRISE CAR (WHERE AUTO WAS PURCHASED/10,000 MILES OR SO ON IT). I HAVE OVERLAPPING WARRANTIES & AUTO INSURANCE. DEALERSHIP CANNOT FIND ANY PROBLEM WITH CAR, I HAVE TO PAY FOR THE RENTAL CAR. (BECAUSE OF THIS, ENTERPRISE EXTENDED THE "COURTESY" CORPORATE RATE OF $980.00 PER MONTH. WINDOW GLASS APPEARED DIFFERENT FROM ANY OTHER AUTO GLASS. IT WOULD NOT BREAK. I AM UNDER THE DEDUCTIBLE FOR THE AUTO INSURANCE COMPANY & ENTERPRISE WARRANTY WILL NOT COVER THE RENTAL CAR UNLESS SOMETHING IS FOUND TO BE WRONG WITH SAID CAR. CAT LOCKED IN CAR FOR 45 MIN. O/S TEMP WAS ABOUT 93 DEGREES. CAT HAD TO BE PUT TO SLEEP. I DO NOT WANT TO RETRIEVE/ DRIVE THE CAR FOR FEAR THAT I WILL BE LOCKED IN AND UNABLE TO GET OUT. WHAT IF THIS HAD BEEN A PERSON? AT THIS TIME, THE CAR IS WITH THE DEALERSHIP, WHO SUGGESTED THAT I BUY A NEW CAR. HELP!!!!!!!!!
NHTSA complaint #10724799 — an unverified report by a vehicle owner.
at 1,500 milesSpring Hill, FLCrash2 injured
AIR BAGS
TL* THE CONTACT OWNS A 2009 CADILLAC DTS. WHILE DRIVING AT APPROXIMATELY 50 MPH, THE CONTACT CRASHED THE VEHICLE INTO THE FRONT DRIVER SIDE OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED SHOULDER INJURIES AND THE PASSENGER SUSTAINED BRUISES TO THE CHEST FROM THE SEAT BELT, WHICH BOTH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,500.
NHTSA complaint #10679308 — an unverified report by a vehicle owner.