Owners have filed 32 complaints
about the 2010 Cadillac DTS with NHTSA between 2010 and 2025.
The largest single group is the electrical system.
Across this model's run it ranks 5 of 7 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 16
Against the median year of the Cadillac DTS. 50 means typical for this
model; 100 means roughly double.
Severity — 100
21.9% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 47
28% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Odometer readings owners gave when they filed. About half of all
complaints include one.
1,000 – 9,999 miles
15.6%
10,000 – 24,999 miles
422.2%
25,000 – 49,999 miles
211.1%
50,000 – 74,999 miles
527.8%
75,000 – 99,999 miles
15.6%
100,000 – 149,999 miles
15.6%
150,000+ miles
422.2%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
These stars come from the pre-2011 crash test programme. NHTSA
rebuilt the programme for the 2011 model year and states that
ratings either side of that change are not comparable — so do
not read these against a 2011-or-newer car's stars.
Frontal crash test
Side barrier crash test
Photographs taken by NHTSA during its own New Car Assessment Program crash
tests of this model year. Public domain.
Configuration
Overall
Front
Side
Rollover
2010 Cadillac DTS 4-DR w/SAB
—
—
—
—
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Feb 2010peak 3Jul 2025
Recalls on the 2010 Cadillac DTS
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
14V355000
ELECTRICAL SYSTEM:IGNITION
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Risk: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
10V553000
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2010-2011 DTS AND BUICK LUCERNE VEHICLES EQUIPPED WITH V8 ENGINES. THE STARTER OR ALTERNATOR CABLE IS IN CONTACT WITH THE POWER STEERING RETURN LINE. IF EITHER THE STARTER OR ALTERNATOR CABLE IS CONTACTING THE POWER STEERING RETURN LINE, THE CABLE COULD WEAR THROUGH THE LINE, CAUSING A POWER STEERING FLUID LEAK.
Risk: A POWER STEERING LEAK COULD RESULT IN A LOSS OF POWER STEERING, INCREASING THE RISK OF A CRASH, AND/OR THE LEAK ONTO HOT ENGINE PARTS COULD CAUSE AN ENGINE COMPARTMENT FIRE.
09V480000
EQUIPMENT:OTHER:LABELS
GM IS RECALLING MODEL YEAR 2010 CADILLAC DTS VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS". THE TIRE AND LOADING INFORMATION LABEL, WHICH LISTS THE PROPER TIRE AND VEHICLE LOADING INFORMATION, WAS NOT INSTALLED ON THE VEHICLE. IN ADDITION, THERE ARE TWO LABELS AFFIXED TO AFFECTED VEHICLES THAT INCORRECTLY DESCRIBE THEM AS AN INCOMPLETE VEHICLE. ONE LABEL IS THE VEHICLE CERTIFICATION LABEL, WHICH CERTIFIES THAT THE VEHICLE CONFORMS TO ALL APPLICABLE U.S. FEDERAL MOTOR VEHICLE SAFETY, BUMPER, AND THEFT PREVENTION STANDARDS. THE SECOND LABEL IS THE SERVICE PARTS IDENTIFICATION LABEL, WHICH LISTS VARIOUS COMPONENTS USED IN THE MANUFACTURING OF THE VEHICLE.
Risk: DRIVING THE VEHICLE WITH TIRES THAT ARE NOT PROPERLY INFLATED COULD RESULT IN TIRE OVERLOADING, PREMATURE OR IRREGULAR WEAR, AND/OR POOR HANDLING INCREASING THE RISK OF A CRASH.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2014246186,013 units in Canada
Electrical
On certain vehicles, a defect in the ignition switch could allow the switch to move out of the "run" position if the key ring is carrying added weight or the vehicle goes off-road or is subjected to some other jarring event. If this were to occur, engine power, power steering and power braking would be affected, increasing the risk of a crash causing injury and/or damage to property. The timing of the key movement out of the “run” position, relative to the activation of the sensing algorithm of the crash event, may also result in the airbags not deploying in a subsequent collision, increasing the risk of injury. Correction: For each key, dealers will install two key rings and modify the key ring opening shape. Note: Until the correction is performed, all items should be removed from the key ring.
Recall 2010385161 units in Canada
Electrical
On certain vehicles equipped with a V8 engine, the starter or alternator cable may contact the power steering return line. If either the starter or alternator cable contacts the power steering return line, the cable could wear through the line, cause a power steering fluid leak and a loss of power steering assist. The contact may also wear the cable protective wrap, conduit, and wire insulation, so there is metal to metal contact. This could result in battery drain and if arcing occurs due to engine vibration and roll, it may burn a hole in the return line and allow power steering fluid to leak and potentially ignite, resulting in a possible engine compartment fire. Correction: Dealers will secure and, if necessary, reroute the lines to prevent contact.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 20,000 milesLancaster, PACrash
AIR BAGS
TL*THE CONTACT OWNS A 2010 CADILLAC DTS. THE CONTACT STATED THAT WHILE DRIVING AT A LOW SPEED, THE VEHICLE ACCELERATED INDEPENDENTLY. THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO RESPOND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE CONTACT ALSO STATED THAT TWO YEARS LATER, WHILE ATTEMPTING TO REVERSE AT A LOW SPEED, THE VEHICLE ACCELERATED IN THE FORWARD POSITION. THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE, A CURB AND BUSHES. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED.THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000. THE VIN WAS UNAVAILABLE.
NHTSA complaint #10681765 — an unverified report by a vehicle owner.
at 20,000 milesLancaster, PACrash
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2010 CADILLAC DTS. THE CONTACT STATED THAT WHILE DRIVING AT A LOW SPEED, THE VEHICLE ACCELERATED INDEPENDENTLY. THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO RESPOND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE CONTACT ALSO STATED THAT TWO YEARS LATER, WHILE ATTEMPTING TO REVERSE AT A LOW SPEED, THE VEHICLE ACCELERATED IN THE FORWARD POSITION. THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE, A CURB AND BUSHES. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED.THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000. THE VIN WAS UNAVAILABLE.
NHTSA complaint #10681765 — an unverified report by a vehicle owner.
at 20,000 milesLancaster, PACrash
SERVICE BRAKES
TL*THE CONTACT OWNS A 2010 CADILLAC DTS. THE CONTACT STATED THAT WHILE DRIVING AT A LOW SPEED, THE VEHICLE ACCELERATED INDEPENDENTLY. THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO RESPOND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE CONTACT ALSO STATED THAT TWO YEARS LATER, WHILE ATTEMPTING TO REVERSE AT A LOW SPEED, THE VEHICLE ACCELERATED IN THE FORWARD POSITION. THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE, A CURB AND BUSHES. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED.THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000. THE VIN WAS UNAVAILABLE.
NHTSA complaint #10681765 — an unverified report by a vehicle owner.
at 122,000 milesGreensboro, GACrash4 injured
AIR BAGS
SUBJECT VEHICLE READ ENDED SUV THAT WAS STOPPED FOR A STOP LIGHT. VEHICLE SUSTAINED EXTENSIVE FRONT END DAMAGE AND WAS DECLARED A TOTAL LOSS BY THE INSURANCE COMPANY. NONE OF THE AIR BAGS DEPLOYED. DRIVER WAS BADLY INJURED AND IS STILL IN A COMA. PASSENGER RECEIVED MINOR INJURIES. VEHICLE IS STILL AVAILABLE FOR INSPECTION AND WILL BE FOR APPROXIMATELY ONE WEEK.
NHTSA complaint #10577080 — an unverified report by a vehicle owner.
at 5,000 milesPowder Springs, GACrash1 injured
SERVICE BRAKES, HYDRAULIC
I WAS DRIVING BETWEEN 40-45 MPH COMING TO AN INTERSECTION. TRAFFIC LIGHT WAS RED AND SOME CARS WAITING. I TOOK MY FOOT OFF THE ACCELERATOR AND PUT IT ON THE BRAKE PEDAL WHILE APPROACHING THE STOPPED TRAFFIC. I TRIED TO BRAKE BUT THE PEDAL WENT SOFT TO THE FLOOR. I WAS DRIVING A 2008 CADILLAC DTS , AND I HIT THE CAR STOPPED IN FRONT OF ME. THERE WAS A FAILURE IN THE BRAKING SYSTEM. MY CAR HAS ABOUT 5,000 MILES ON THE ODOMETER. I AM REPORTING THIS TO MY CADILLAC DEALER ON MON 22 OF FEB, 2010. THE AIR BAG DID NOT DEPLOY. NO KNOWN INJURIES TO OCCUPANTS OF THE OTHER CAR. I SUSTAINED HIGH BLOOD PRESSURE AND WAS TAKEN BY AMBULANCE TO WELLSTAR COBB HOSPITAL EMR. I RETURNED HOME THAT AFTERNOON, BUT THE NEXT MORNING I HAVE SORENESS IN NECK AND CHEST.
NHTSA complaint #10313457 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Chicago, IL
STEERING
I was traveling on Stevenson expressway at 55 mph when the fuel pump relay overheated and melted, which burned up the REC (Rear Electrical Electrical Center /fusebox). When the fuse pump relay overheated it shut fuel down going to the fuel pump, which caused the engine to stall. When the engine stalled the car cut off, causing me to loose power steering. Because I was traveling in the middle lane of a three lane expressway at a high rate of speed, the vehicle started deaccelerating and I couldn’t control the vehicle with no power steering, I couldn’t get over to the shoulder. This nearly caused a wreck putting me in harm, because vehicles around me were accelerating at 55 to 70mph. All I could do is put my flashers on. Coast to a stop, and hope no one rear ended me, which nearly occurred. General Motors Cadillac division was aware of this possibility see: GLOBAL SAFETY FIELD INVESTIGATIONS DCS5755 URGENT - DISTRIBUTE IMMEDIATELY Date: April 14, 2021 Subject: REVISION: 18226-01 - Special Coverage Overheating of Fuel Relay or Motor Terminal Revised Service Procedure Models: 2008-2011 Buick Lucerne 2009-2011 Cadillac DTS To: All General Motors Dealers This bulletin is being revised to update the service procedure. all previous copies of 18226. END OF MESSAGE GLOBAL SAFETY FIELD INVESTIGATIONS Please discard Special Coverage Adjustment 18226 Overheating of Fuel Relay or Motor Terminal Condition On some 2008 – 2011 model year Buick Lucerne and 2009 – 2011 model year Cadillac DTS vehicles, the vehicle’s rear-seat bracket could contact the vehicle’s Rear Electrical Center (REC), which can, over time, damage electrical components within the REC enclosure. If damage occurs, the If damage occurs, the components canmelt or overheat, which the customer may detect by a melting odor in the vehicle. Damage could also cause the vehicle’s battery to drain, a no-start condition, or a stall. Because no accident occurred ther were no police reports filed. The date is est
NHTSA complaint #11677365 — an unverified report by a vehicle owner.
Chicago, IL
ELECTRICAL SYSTEM
I was traveling on Stevenson expressway at 55 mph when the fuel pump relay overheated and melted, which burned up the REC (Rear Electrical Electrical Center /fusebox). When the fuse pump relay overheated it shut fuel down going to the fuel pump, which caused the engine to stall. When the engine stalled the car cut off, causing me to loose power steering. Because I was traveling in the middle lane of a three lane expressway at a high rate of speed, the vehicle started deaccelerating and I couldn’t control the vehicle with no power steering, I couldn’t get over to the shoulder. This nearly caused a wreck putting me in harm, because vehicles around me were accelerating at 55 to 70mph. All I could do is put my flashers on. Coast to a stop, and hope no one rear ended me, which nearly occurred. General Motors Cadillac division was aware of this possibility see: GLOBAL SAFETY FIELD INVESTIGATIONS DCS5755 URGENT - DISTRIBUTE IMMEDIATELY Date: April 14, 2021 Subject: REVISION: 18226-01 - Special Coverage Overheating of Fuel Relay or Motor Terminal Revised Service Procedure Models: 2008-2011 Buick Lucerne 2009-2011 Cadillac DTS To: All General Motors Dealers This bulletin is being revised to update the service procedure. all previous copies of 18226. END OF MESSAGE GLOBAL SAFETY FIELD INVESTIGATIONS Please discard Special Coverage Adjustment 18226 Overheating of Fuel Relay or Motor Terminal Condition On some 2008 – 2011 model year Buick Lucerne and 2009 – 2011 model year Cadillac DTS vehicles, the vehicle’s rear-seat bracket could contact the vehicle’s Rear Electrical Center (REC), which can, over time, damage electrical components within the REC enclosure. If damage occurs, the If damage occurs, the components canmelt or overheat, which the customer may detect by a melting odor in the vehicle. Damage could also cause the vehicle’s battery to drain, a no-start condition, or a stall. Because no accident occurred ther were no police reports filed. The date is est
NHTSA complaint #11677365 — an unverified report by a vehicle owner.
Chicago, IL
FUEL/PROPULSION SYSTEM
I was traveling on Stevenson expressway at 55 mph when the fuel pump relay overheated and melted, which burned up the REC (Rear Electrical Electrical Center /fusebox). When the fuse pump relay overheated it shut fuel down going to the fuel pump, which caused the engine to stall. When the engine stalled the car cut off, causing me to loose power steering. Because I was traveling in the middle lane of a three lane expressway at a high rate of speed, the vehicle started deaccelerating and I couldn’t control the vehicle with no power steering, I couldn’t get over to the shoulder. This nearly caused a wreck putting me in harm, because vehicles around me were accelerating at 55 to 70mph. All I could do is put my flashers on. Coast to a stop, and hope no one rear ended me, which nearly occurred. General Motors Cadillac division was aware of this possibility see: GLOBAL SAFETY FIELD INVESTIGATIONS DCS5755 URGENT - DISTRIBUTE IMMEDIATELY Date: April 14, 2021 Subject: REVISION: 18226-01 - Special Coverage Overheating of Fuel Relay or Motor Terminal Revised Service Procedure Models: 2008-2011 Buick Lucerne 2009-2011 Cadillac DTS To: All General Motors Dealers This bulletin is being revised to update the service procedure. all previous copies of 18226. END OF MESSAGE GLOBAL SAFETY FIELD INVESTIGATIONS Please discard Special Coverage Adjustment 18226 Overheating of Fuel Relay or Motor Terminal Condition On some 2008 – 2011 model year Buick Lucerne and 2009 – 2011 model year Cadillac DTS vehicles, the vehicle’s rear-seat bracket could contact the vehicle’s Rear Electrical Center (REC), which can, over time, damage electrical components within the REC enclosure. If damage occurs, the If damage occurs, the components canmelt or overheat, which the customer may detect by a melting odor in the vehicle. Damage could also cause the vehicle’s battery to drain, a no-start condition, or a stall. Because no accident occurred ther were no police reports filed. The date is est
NHTSA complaint #11677365 — an unverified report by a vehicle owner.
at 168,000 milesKansas City, MO
FUEL SYSTEM, GASOLINE
The contact owns a 2010 Cadillac DTS. The contact stated while driving 25 MPH, the vehicle shut off. There was no warning light illuminated. The vehicle failed to restart and was pushed to the side of the roadway. The contact was able to restart the vehicle and drove to the residence. An independent mechanic diagnosed the vehicle and determined that the fuel pump had failed and needed to be replaced. The vehicle was repaired. The contact stated that upon starting the vehicle, the vehicle started and shut off immediately. The contact stated she smelled a burning plastic odor coming from the rear seats. The contact stated that upon lifting the rear middle seat, she noticed that fuses had melted in the fuse box. The vehicle was towed to an independent mechanic to be diagnosed. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 168,000.
NHTSA complaint #11535546 — an unverified report by a vehicle owner.
at 168,000 milesKansas City, MO
ELECTRICAL SYSTEM
The contact owns a 2010 Cadillac DTS. The contact stated while driving 25 MPH, the vehicle shut off. There was no warning light illuminated. The vehicle failed to restart and was pushed to the side of the roadway. The contact was able to restart the vehicle and drove to the residence. An independent mechanic diagnosed the vehicle and determined that the fuel pump had failed and needed to be replaced. The vehicle was repaired. The contact stated that upon starting the vehicle, the vehicle started and shut off immediately. The contact stated she smelled a burning plastic odor coming from the rear seats. The contact stated that upon lifting the rear middle seat, she noticed that fuses had melted in the fuse box. The vehicle was towed to an independent mechanic to be diagnosed. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 168,000.
NHTSA complaint #11535546 — an unverified report by a vehicle owner.
Laurel, MS
AIR BAGS
The vehicle "service Airbag " warning keeps flashing. Should I keep driving this vehicle, Is my safety and the safety of other drivers at risk? I've reported this to the GMC dealers in my local area, but the want to charge me $125.00 to $169.00 dollars to perform a diagnostic. My concern is for safety of myself and others. Can this problem be fixed at a minimal or no price.
NHTSA complaint #11502415 — an unverified report by a vehicle owner.
at 160,000 milesStreator, IL
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION: OIL COOLER
The contact owns a 2010 Cadillac DTS. The contact stated that the vehicle was taken to a local dealer for an oil change and he was informed of an oil pan leak coming from a bolt-on undercarriage causing damage to the engine. The dealer offered to repair the oil leak however, the contact declined. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 160,000.
NHTSA complaint #11422341 — an unverified report by a vehicle owner.
at 167,389 milesSAN Martin, CA
ENGINE
TL* THE CONTACT OWNS A 2010 CADILLAC DTS. WHETHER THE VEHICLE WAS TRAVELING AT VARIOUS SPEEDS OR PARKED, OIL LEAKED FROM THE UNDERCARRIAGE. THE CONTACT STATED THAT A QUART OF OIL HAD TO BE ADDED EVERY TEN MILES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE OIL PAN GASKET NEEDED TO BE REPLACED. THE LOCAL DEALER WAS NOT CONTACTED FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 167,389.
NHTSA complaint #11120475 — an unverified report by a vehicle owner.
at 56,794 milesEuclid, OH
SUSPENSION:FRONT:STABILIZER BAR
2010 CADILLAC DTS V8. CONSUMER WRITES IN REGARDS TO BROKEN FRONT STABILIZER LINKS. *LD
NHTSA complaint #11080529 — an unverified report by a vehicle owner.
at 56,794 milesEuclid, OH
ENGINE
2010 CADILLAC DTS V8. CONSUMER WRITES IN REGARDS TO BROKEN FRONT STABILIZER LINKS. *LD
NHTSA complaint #11080529 — an unverified report by a vehicle owner.
at 90,000 milesBuffalo, NY
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 CADILLAC DTS. ON SEVERAL OCCASIONS, WHILE DRIVING, THE VEHICLE RODE ROUGHLY AND STALLED. THE CONTACT CHECKED THE RELAYS AND NOTICED THAT THE FUSE BOX WAS MELTED. THE DEALER (KEYSER CADILLAC, 4130 SHERIDAN DR, WILLIAMSVILLE, NY 14221, 716-568-7045) CONFIRMED THAT NO RECALLS WERE ASSOCIATED WITH THE VIN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
NHTSA complaint #11052348 — an unverified report by a vehicle owner.
at 41,000 milesMedina, OH
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 CADILLAC DTS. THE CONTACT STATED THAT THERE WAS AN INTERNAL LEAK IN THE VEHICLE, BUT WAS UNCERTAIN OF ITS ORIGIN AND WHAT PART WAS AFFECTED FROM THE FAILURE. THERE WAS A PRESENCE OF A CONSTANT INTERMITTENT FLUID LEAK. THE DEALER (MEDINA AUTO MALL 3205 MEDINA RD, MEDINA, OH 44256 (877) 424-0881) WAS NOTIFIED AND INSPECTED THE VEHICLE, BUT DID NOT PROVIDE A SPECIFIC DIAGNOSIS. THE VEHICLE WAS ALSO INSPECTED BY AN INDEPENDENT MECHANIC. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V553000 (ELECTRICAL SYSTEM). THE CONTACT WAS UNCERTAIN IF THE MANUFACTURER HAD A REPAIR SOLUTION. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.
NHTSA complaint #10991355 — an unverified report by a vehicle owner.
at 41,000 milesMedina, OH
ENGINE
TL* THE CONTACT OWNS A 2010 CADILLAC DTS. THE CONTACT STATED THAT THERE WAS AN INTERNAL LEAK IN THE VEHICLE, BUT WAS UNCERTAIN OF ITS ORIGIN AND WHAT PART WAS AFFECTED FROM THE FAILURE. THERE WAS A PRESENCE OF A CONSTANT INTERMITTENT FLUID LEAK. THE DEALER (MEDINA AUTO MALL 3205 MEDINA RD, MEDINA, OH 44256 (877) 424-0881) WAS NOTIFIED AND INSPECTED THE VEHICLE, BUT DID NOT PROVIDE A SPECIFIC DIAGNOSIS. THE VEHICLE WAS ALSO INSPECTED BY AN INDEPENDENT MECHANIC. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V553000 (ELECTRICAL SYSTEM). THE CONTACT WAS UNCERTAIN IF THE MANUFACTURER HAD A REPAIR SOLUTION. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.
NHTSA complaint #10991355 — an unverified report by a vehicle owner.
at 20,000 milesLancaster, PACrash
AIR BAGS
TL*THE CONTACT OWNS A 2010 CADILLAC DTS. THE CONTACT STATED THAT WHILE DRIVING AT A LOW SPEED, THE VEHICLE ACCELERATED INDEPENDENTLY. THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO RESPOND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE CONTACT ALSO STATED THAT TWO YEARS LATER, WHILE ATTEMPTING TO REVERSE AT A LOW SPEED, THE VEHICLE ACCELERATED IN THE FORWARD POSITION. THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE, A CURB AND BUSHES. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED.THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000. THE VIN WAS UNAVAILABLE.
NHTSA complaint #10681765 — an unverified report by a vehicle owner.
at 20,000 milesLancaster, PACrash
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2010 CADILLAC DTS. THE CONTACT STATED THAT WHILE DRIVING AT A LOW SPEED, THE VEHICLE ACCELERATED INDEPENDENTLY. THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO RESPOND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE CONTACT ALSO STATED THAT TWO YEARS LATER, WHILE ATTEMPTING TO REVERSE AT A LOW SPEED, THE VEHICLE ACCELERATED IN THE FORWARD POSITION. THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE, A CURB AND BUSHES. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED.THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000. THE VIN WAS UNAVAILABLE.
NHTSA complaint #10681765 — an unverified report by a vehicle owner.
at 20,000 milesLancaster, PACrash
SERVICE BRAKES
TL*THE CONTACT OWNS A 2010 CADILLAC DTS. THE CONTACT STATED THAT WHILE DRIVING AT A LOW SPEED, THE VEHICLE ACCELERATED INDEPENDENTLY. THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO RESPOND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE CONTACT ALSO STATED THAT TWO YEARS LATER, WHILE ATTEMPTING TO REVERSE AT A LOW SPEED, THE VEHICLE ACCELERATED IN THE FORWARD POSITION. THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE, A CURB AND BUSHES. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED.THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000. THE VIN WAS UNAVAILABLE.
NHTSA complaint #10681765 — an unverified report by a vehicle owner.
Belfast, TN
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 CADILLAC DTS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10677038 — an unverified report by a vehicle owner.
at 63,760 milesAlbany, NY
ELECTRICAL SYSTEM
VEHICLE WAS PARKED, ENGINE OFF. UPON STARTUP, ENGINE RAN ROUGH FOR A FEW SECONDS THEN DIED. CAR TOWED TO DEALER. PROBLEM: ENGINE FUSE BOX SHORTED AND MELTED. NO CAUSE FOUND. FIX: REPLACE FUSE BOX. NO AFTER MARKET ACCESSORIES, ETC. HAVE BEEN INSTALLED/USED IN THE CAR. COST OF REPAIR: $675.00.
NHTSA complaint #10655193 — an unverified report by a vehicle owner.
Jensen Beach, FL
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 CADILLAC DTS. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10653037 — an unverified report by a vehicle owner.
Rocky Hill, CT
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 CADILLAC DTS. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM AND HAD NOT GIVEN THE CONTACT AN EXPLANATION AND STATED THAT THEY WOULD CONTACT HIM LATER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/21/14
NHTSA complaint #10643065 — an unverified report by a vehicle owner.
Mclean, VA
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 CADILLAC DTS. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10626317 — an unverified report by a vehicle owner.
at 54,000 milesCommerce Township, MI
WHEELS
(1) MY 2010 CADILLAC DTS IS EQUIPPED WITH THE FACTORY OPTIONAL CHROME RIMS. THE CAR WAS BUILT THE END OF MAY, 2010, AND BY JUNE, 2014, WITH APPROXIMATELY 54,000 MILES, ONE RIM WAS SO BADLY CORRODED IT WOULD NO LONGER HOLD AIR. ONE OTHER RIM WAS ALSO CORRODING BADLY, BUT WAS STILL HOLDING AIR BEFORE I REPLACED IT. THE OTHER TWO RIMS HAD SOME CORROSION, BUT TO A MUCH LESSER EXTENT THAN THE OTHERS. THE LOW TIRE PRESSURE WARNING SENSOR HAD STOPPED WORKING ON THE TIRE THAT WAS LOSING PRESSURE, BUT IS WORKING SATISFACTORILY ON THE NEW RIM. IN MY OPINION, CADILLAC SHOULD BE FORCED TO RECALL ANY OF THESE RIMS THAT HAVE CORRODED--TRUE, MICHIGAN USES SALT ON ITS ROAD DURING THE WINTER, BUT THIS IS SOMETHING CADILLAC CERTAINLY KNEW ABOUT AND THAT IT SELLS A LARGER NUMBER OF CARS IN MICHIGAN. FURTHER, THE LIST PRICE FOR REPLACEMENT RIMS FROM CADILLAC IS APPROXIMATELY $900.00 PER RIM--$3600.00 FOR ALL FOUR! I COULD LIVE WITH THE CORROSION IN TERMS OF APPEARANCE, BUT A RIM THAT WILL NOT HOLD AIR IS DEFINITELY A SAFETY HAZARD, AND IT OCCURRED FAIRLY EARLY ON IN THE VEHICLE'S OPERATIONAL LIFE. (2) MY 2010 CADILLAC DTS HAD THE BULB ON ITS UPPER DRIVER'S SIDE FRONT TURN SIGNAL BURN OUT AFTER FOUR YEARS AND 54,000 MILES. IT TURNED OUT IT IS A TWO-PERSON JOB TO REPLACE THE BULB (WHICH IS A MUNDANE, TRADITIONAL INCANDESCENT BULB, NOT A LED) AND A LABOR COST OF MORE THAN $200.00. THE REPLACEMENT IS NOT SOMETHING EVEN A FAIR-TO-MIDDLING SHADE TREE MECHANIC CAN UNDERTAKEN--IT REALLY REQUIRES A DEALERSHIP. I AM AFRAID THAT A LOT OF PEOPLE, WHEN THEY FIND OUT THE COST OF REPLACING THE BULB, WILL SIMPLY SAY TO HELL WITH IT. THE SAFETY HAZARDS CAUSED BY THAT IS INTUITIVELY OBVIOUS TO EVEN THE MOST CASUAL OBSERVER. CADILLAC SHOULD BE FORCED TO WARRANTY ALL OF ITS EXTERIOR LIGHTS AND NOT EXCLUDE THEM FROM THEIR WARRANTY, EXTENDED OR OTHERWISE.
NHTSA complaint #10620997 — an unverified report by a vehicle owner.
at 54,000 milesCommerce Township, MI
EXTERIOR LIGHTING
(1) MY 2010 CADILLAC DTS IS EQUIPPED WITH THE FACTORY OPTIONAL CHROME RIMS. THE CAR WAS BUILT THE END OF MAY, 2010, AND BY JUNE, 2014, WITH APPROXIMATELY 54,000 MILES, ONE RIM WAS SO BADLY CORRODED IT WOULD NO LONGER HOLD AIR. ONE OTHER RIM WAS ALSO CORRODING BADLY, BUT WAS STILL HOLDING AIR BEFORE I REPLACED IT. THE OTHER TWO RIMS HAD SOME CORROSION, BUT TO A MUCH LESSER EXTENT THAN THE OTHERS. THE LOW TIRE PRESSURE WARNING SENSOR HAD STOPPED WORKING ON THE TIRE THAT WAS LOSING PRESSURE, BUT IS WORKING SATISFACTORILY ON THE NEW RIM. IN MY OPINION, CADILLAC SHOULD BE FORCED TO RECALL ANY OF THESE RIMS THAT HAVE CORRODED--TRUE, MICHIGAN USES SALT ON ITS ROAD DURING THE WINTER, BUT THIS IS SOMETHING CADILLAC CERTAINLY KNEW ABOUT AND THAT IT SELLS A LARGER NUMBER OF CARS IN MICHIGAN. FURTHER, THE LIST PRICE FOR REPLACEMENT RIMS FROM CADILLAC IS APPROXIMATELY $900.00 PER RIM--$3600.00 FOR ALL FOUR! I COULD LIVE WITH THE CORROSION IN TERMS OF APPEARANCE, BUT A RIM THAT WILL NOT HOLD AIR IS DEFINITELY A SAFETY HAZARD, AND IT OCCURRED FAIRLY EARLY ON IN THE VEHICLE'S OPERATIONAL LIFE. (2) MY 2010 CADILLAC DTS HAD THE BULB ON ITS UPPER DRIVER'S SIDE FRONT TURN SIGNAL BURN OUT AFTER FOUR YEARS AND 54,000 MILES. IT TURNED OUT IT IS A TWO-PERSON JOB TO REPLACE THE BULB (WHICH IS A MUNDANE, TRADITIONAL INCANDESCENT BULB, NOT A LED) AND A LABOR COST OF MORE THAN $200.00. THE REPLACEMENT IS NOT SOMETHING EVEN A FAIR-TO-MIDDLING SHADE TREE MECHANIC CAN UNDERTAKEN--IT REALLY REQUIRES A DEALERSHIP. I AM AFRAID THAT A LOT OF PEOPLE, WHEN THEY FIND OUT THE COST OF REPLACING THE BULB, WILL SIMPLY SAY TO HELL WITH IT. THE SAFETY HAZARDS CAUSED BY THAT IS INTUITIVELY OBVIOUS TO EVEN THE MOST CASUAL OBSERVER. CADILLAC SHOULD BE FORCED TO WARRANTY ALL OF ITS EXTERIOR LIGHTS AND NOT EXCLUDE THEM FROM THEIR WARRANTY, EXTENDED OR OTHERWISE.
NHTSA complaint #10620997 — an unverified report by a vehicle owner.
at 122,000 milesGreensboro, GACrash4 injured
AIR BAGS
SUBJECT VEHICLE READ ENDED SUV THAT WAS STOPPED FOR A STOP LIGHT. VEHICLE SUSTAINED EXTENSIVE FRONT END DAMAGE AND WAS DECLARED A TOTAL LOSS BY THE INSURANCE COMPANY. NONE OF THE AIR BAGS DEPLOYED. DRIVER WAS BADLY INJURED AND IS STILL IN A COMA. PASSENGER RECEIVED MINOR INJURIES. VEHICLE IS STILL AVAILABLE FOR INSPECTION AND WILL BE FOR APPROXIMATELY ONE WEEK.
NHTSA complaint #10577080 — an unverified report by a vehicle owner.
Mclean, VA
ELECTRICAL SYSTEM
2010 CADILLAC DTS. CONSUMER WRITES IN REGARDS TO VEHICLE ELECTRICAL SYSTEM RECALL NOTICE. *SMD
NHTSA complaint #10553384 — an unverified report by a vehicle owner.
