Owners have filed 24 complaints
about the 2003 Cadillac Escalade EXT with NHTSA between 2004 and 2014.
The largest single group is the brakes.
Across this model's run it ranks 3 of 5 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 57
Against the median year of the Cadillac Escalade EXT. 50 means typical for this
model; 100 means roughly double.
Severity — 100
29.2% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 27
16% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2003 compares with every other Cadillac Escalade EXT
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2003 Cadillac Escalade EXT
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Brakes
729.2%
1 crashes, 0 fires · median 127,527 mi
Electrical System
416.7%
0 crashes, 2 fires · median 62,000 mi
Fuel & Propulsion
28.3%
Median failure at 102,500 miles
Steering
28.3%
Median failure at 102,500 miles
Transmission & Drivetrain
28.3%
Median failure at 168,000 miles
Other & Unspecified
14.2%
Median failure at 70,122 miles
Equipment & Accessories
14.2%
Stability & Traction Control
14.2%
Acceleration & Cruise Control
14.2%
Median failure at 70,122 miles
Body & Structure
14.2%
Median failure at 17,000 miles
Airbags
14.2%
1 crashes, 0 fires · median 34,500 mi
Engine & Cooling
14.2%
Median failure at 96,000 miles
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
10,000 – 24,999 miles
15.3%
25,000 – 49,999 miles
526.3%
50,000 – 74,999 miles
421.1%
75,000 – 99,999 miles
15.3%
100,000 – 149,999 miles
315.8%
150,000+ miles
526.3%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Apr 2004peak 7Dec 2014
Recalls on the 2003 Cadillac Escalade EXT
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 200511973,473 units in Canada
Seats And Restraints
On certain vehicles, the 2nd row centre occupant seat belt routing may make it difficult to position the lap portion of the safety belt low around the hips of occupants. A lap portion of the seat belt routing that is not low and snug on the hips can allow unfavourable occupant kinetics in the event of a crash. Moreover, the higher routing allows the lap belt to ride up on an occupant's abdomen instead of fitting low around their hipbones, and therefore, can expose them to more risk of abdominal and internal organ injury. Correction: Dealers will modify the guide loop.
Recall 2004102301,974 units in Canada
Other
On certain vehicles, the galvanized-braided-steel tailgate support cables used to support the tailgate in the full open (horizontal) position can corrode over time and fracture when loads are applied to them. Tailgate support cable corrosion may not be visible because of the plastic sheathing covering the cable. If one cable fractured, the remaining cable may retain the tailgate in a horizontal position. If the remaining cable was weakened by corrosion, it could fracture within moments of the first cable fracture. If both cables fractured, the tailgate would suddenly drop approximately 10 degrees and strike the top surface of the rear bumper. If anyone is sitting or standing on the horizontal surface of the tailgate when both cables fracture, they could fall and be injured. On vehicles without a rear bumper, the tailgate may drop to a lower position. Correction: Dealers will replace the existing galvanized support cables with stainless steel support cables.
Recall 20040374,075 units in Canada
Brakes
On certain vehicles, the relief valve o-ring seal within the brake hydro-boost module could fail. If this happens during braking applications, the driver may be able to hear an engine compartment noise similar to the sound that occurs when the steering wheel is turned to a full stop position. The driver could also experience a slight increase in steering efforts while braking and parking. Under certain driving conditions, a slight increase in the applied brake pedal effort may be required to achieve the same vehicle deceleration rate as prior to the seal failure. Correction: Dealers will inspect the hydro-boost module, and replace it, if necessary.
Recall 200306343,000 units in Canada
Label
On certain vehicles, the following statements were omitted from the SIR caution label: "Never put a rear-facing child seat in the front" for the vehicles without an air bag switch or "Never put a rear-facing child seat in the front unless air bag is off" for vehicles with an air bag switch and "Sit far back as possible from the air bag". The statements are printed in the Owner's Manual. Correction: None required as instructions are in the owners manual and this is well known by the public.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 17,000 milesSanta Rosa, NM1 injured
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
TL*THE CONTACT OWNS A 2003 CADILLAC ESCALADE EXT. THE CONTACT STATED THAT WHILE LOADING HIS TAILGATE WITH 12 BAGS OF 40 POUND WOOD CHIPS, HE HEARD A POPPING SOUND . THE CONTACT THEN LOADED A 13 POUND BAG ONTO THE TAILGATE AND APPROXIMATELY 8 TO 10 BAGS FELL ONTO HIS LEFT LEG AND FOOT. HE SUSTAINED MAJOR INJURES TO HIS LEFT LEG AND FOOT, WHICH RESULTED IN THREE SURGERIES. THE TAILGATE CABLES WERE REPLACED PRIOR TO THE INCIDENT DUE TO RECALL NUMBER 04007 AND AGAIN AFTER THE INCIDENT. THE CURRENT MILEAGE WAS 21,000 AND FAILURE MILEAGE WAS 17,000. UPDATED 12-12-2007 *BF UPDATED 12/12/07
NHTSA complaint #10203536 — an unverified report by a vehicle owner.
at 62,000 milesBergenfield, NJFire
ELECTRICAL SYSTEM
12/24/06 I HAD A CAR FIRE AT MY HOUSE, GENERAL MOTORS HAS BEEN JERKING ME AROUND FOR OVER A MONTH NOW REGARDING THERE LIABILITY FOR THE FIRE. 2/13/07 THEY ACCEPTED LIABILITY OF THE FIRE OVER THE PHONE TO ME. I FAXED TO THEM ALL THE DOCUMENTS THEY ASKED FOR. NOW TODAY 2/14/07 THEY ARE DENYING LIABILITY AS WELL AS THE SUPERVISOR DENYING IT WILL NOT SPEAK TO ME ABOUT THIS MATTER. I FEEL LIKE THIS IS ANOTHER EXAMPLE OF A BIG COMPANY TAKING ADVANTAGE OF THE WORKING PUBLIC.
NHTSA complaint #10182537 — an unverified report by a vehicle owner.
at 62,000 milesWest Nyack, NYFire
ELECTRICAL SYSTEM
MY 2003 CADILLAC ESCALADE EXT. WAS PARKED AT 10:30 DECEMBER 23. 2006 IN MY DRIVEWAY, ABOUT 9-9:15 ON DECEMBER 24, 2006 THE TRUCK IGNITED ITSELF ON FIRE. THE TRUCK IS SEVERELY BURNED AS WELL AS MY WIFE'S 2006 MERCEDES BENZ AS WELL AS MY PROPERTY.
NHTSA complaint #10181087 — an unverified report by a vehicle owner.
at 34,500 milesMount Vernon, NYCrash2 injured
AIR BAGS:FRONTAL
WAS EXITING THE HUTCHINSON RIVER PKWY, SOUTH IN PELHAM, NY. ATTEMPTED TO APPLY THE BRAKES AND THE PEDAL WENT STRAIGHT TO THE FLOOR! I WAS UNABLE TO STOP, HIT ANOTHER CAR IN THE REAR AND HAD TO STEER INTO A UTILITY POLE TO AVOID AN ACTIVE INTERSECTION.
NHTSA complaint #10114465 — an unverified report by a vehicle owner.
at 34,500 milesMount Vernon, NYCrash2 injured
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
WAS EXITING THE HUTCHINSON RIVER PKWY, SOUTH IN PELHAM, NY. ATTEMPTED TO APPLY THE BRAKES AND THE PEDAL WENT STRAIGHT TO THE FLOOR! I WAS UNABLE TO STOP, HIT ANOTHER CAR IN THE REAR AND HAD TO STEER INTO A UTILITY POLE TO AVOID AN ACTIVE INTERSECTION.
NHTSA complaint #10114465 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 145,000 milesAlto, MI
SERVICE BRAKES
BRAKE PEDDLE WENT TO THE FLOOR. DEALER DIAGNOSED RUSTED BRAKE LINES.
NHTSA complaint #10662912 — an unverified report by a vehicle owner.
at 127,527 milesDickinson, TX
SERVICE BRAKES
I HAD JUST LEFT MY HOME AND AT THE FIRST STOP SIGN THE BRAKES FAILED, THE PEDAL WENT TO THE FLOOR, USED EMERGENCY BRAKE TO STOP. RETURNED HOME AND FOUND BRAKE FLUID COMING FROM THE LEFT FRONT FRAME AREA UNDER THE MASTER CYLINDER. PULLED WHEEL OFF AND THE STEEL BRAKE LINE HAD RUPTURED. ALL BRAKE LINES SEVERELY RUSTED. NOT SAFE TO DRIVE. I HAVE FOUR OTHER CARS AND NONE HAVE BRAKE LINES RUSTED LIKE THESE. SUSPECT MATERIAL USED TO MAKE BRAKE LINES NOT TO SPECIFICATION RESULTING IN SEVER CORROSION..
NHTSA complaint #10610072 — an unverified report by a vehicle owner.
at 70,122 milesWareham, MA
VEHICLE SPEED CONTROL
WHILE DRIVING THE VEHICLE IT APPEARS THE VEHICLE SPEED IS NOT RESPONDING TO THE ACCELERATOR. YOU PUSH DOWN ON THE ACCELERATOR TO INCREASE SPEED WHILE IN TRAFFIC AND NOTHING HAPPENS. THIS HAS OCCURRED AT LEAST 3 TIMES SINCE WE PURCHASED THE VEHICLE ON JUNE 17 OF THIS YEAR. DEALER STATES THERE ARE NO CODES OR HISTORY OF CODES IN THE VEHICLES COMPUTER. LEFT IT THERE FOR A DAY BUT THEY COULD NOT REPRODUCE THE PROBLEM. WHAT NOW.
NHTSA complaint #10609048 — an unverified report by a vehicle owner.
at 70,122 milesWareham, MA
UNKNOWN OR OTHER
WHILE DRIVING THE VEHICLE IT APPEARS THE VEHICLE SPEED IS NOT RESPONDING TO THE ACCELERATOR. YOU PUSH DOWN ON THE ACCELERATOR TO INCREASE SPEED WHILE IN TRAFFIC AND NOTHING HAPPENS. THIS HAS OCCURRED AT LEAST 3 TIMES SINCE WE PURCHASED THE VEHICLE ON JUNE 17 OF THIS YEAR. DEALER STATES THERE ARE NO CODES OR HISTORY OF CODES IN THE VEHICLES COMPUTER. LEFT IT THERE FOR A DAY BUT THEY COULD NOT REPRODUCE THE PROBLEM. WHAT NOW.
NHTSA complaint #10609048 — an unverified report by a vehicle owner.
at 190,000 milesPort Crane, NY
SERVICE BRAKES
BRAKE PEDAL WENT TO THE FLOOR AND SUBSEQUENTLY LOST ALL BRAKE FLUID. CAUSE WAS A CORRODED REAR, STEEL (HARD) BRAKE LINE ALONG THE FRAME.
NHTSA complaint #10525822 — an unverified report by a vehicle owner.
at 124,371 milesRosedale, NY
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
2003 CADILLAC ESCALADE EXT. CONSUMER WRITES IN REGARDS TO BRAKE SYSTEM FAILURE IN VEHICLE. *SMD THE CONSUMER STATED ON TWO OCCASIONS, HE EXPERIENCED BRAKE SYSTEM FAILURE WHICH WAS RELATED TO OXIDATION AND RUST DAMAGE TO THE BRAKE LINES (METAL TUBING) AND SUBSEQUENT LOSS OF BRAKE FLUID. THE FIRST TIME THE INCIDENT OCCURRED, THE CONSUMER WAS INFORMED THE BRAKE LINES WERE ROTTED AND THE LINES AS WELL AS THE HOSES NEEDED TO BE REPLACED. THE SECOND INCIDENT OCCURRED OVER A YEAR LATER, WHERE 14 ADDITIONAL LINES SHOWED SIGNS OF RUST. A PATCH JOB WAS PERFORMED TO RETURN BRAKING CAPACITY.
NHTSA complaint #10491141 — an unverified report by a vehicle owner.
at 96,000 milesWaterbury, VT
ENGINE
FOUND HALF OF EXHAUST MANIFOLD BOLTS BROKEN AND CANNOT GET INSPECTED NOW.
NHTSA complaint #10478392 — an unverified report by a vehicle owner.
30188, GA
SERVICE BRAKES, HYDRAULIC
2003 CADILLAC ESCALADE EXT METAL BRAKE LINE PROBLEM. I NOTICED A LEAK AND I TOOK MY TRUCK IN TO BE CHECKED OUT. THE SERVICE TECH ADVISED THAT THE METAL BRAKE LINE WAS CORRODED AND NEEDED TO BE REPLACED. I QUESTIONED HOW CAN THAT HAPPEN? WHY WASN'T IT NOTICED DURING PREVIOUS SERVICE? WHAT CAUSED THE PROBLEM? CAN THIS HAPPEN AGAIN? I REQUESTED INVESTIGATION OF PARTS AND VERIFICATION OF RECALLS. "I WAS TOLD THAT BATTERY ACID DRIPPED ON LINE". I WOULD LIKE TO FILE THIS COMPLAINT BECAUSE THE ANSWER I RECEIVED DOES NOT MAKE ANY SENSE, ESPECIALLY IF ALL SERVICE AND WORK DONE TO MY ESCALADE EXT TRUCK WERE COMPLETED MY THE DEALER. MY BATTERY HAD NO CORROSION AND I DO NOT LIVE INSALT BELT STATE. I FEEL THIS BRAKE LINE PROBLEM IS A DEFECT. THIS PROBLEM OCCURRED SUDDENLY, WITH NO WARNING.
NHTSA complaint #10473019 — an unverified report by a vehicle owner.
30188, GA
EQUIPMENT
2003 CADILLAC ESCALADE EXT METAL BRAKE LINE PROBLEM. I NOTICED A LEAK AND I TOOK MY TRUCK IN TO BE CHECKED OUT. THE SERVICE TECH ADVISED THAT THE METAL BRAKE LINE WAS CORRODED AND NEEDED TO BE REPLACED. I QUESTIONED HOW CAN THAT HAPPEN? WHY WASN'T IT NOTICED DURING PREVIOUS SERVICE? WHAT CAUSED THE PROBLEM? CAN THIS HAPPEN AGAIN? I REQUESTED INVESTIGATION OF PARTS AND VERIFICATION OF RECALLS. "I WAS TOLD THAT BATTERY ACID DRIPPED ON LINE". I WOULD LIKE TO FILE THIS COMPLAINT BECAUSE THE ANSWER I RECEIVED DOES NOT MAKE ANY SENSE, ESPECIALLY IF ALL SERVICE AND WORK DONE TO MY ESCALADE EXT TRUCK WERE COMPLETED MY THE DEALER. MY BATTERY HAD NO CORROSION AND I DO NOT LIVE INSALT BELT STATE. I FEEL THIS BRAKE LINE PROBLEM IS A DEFECT. THIS PROBLEM OCCURRED SUDDENLY, WITH NO WARNING.
NHTSA complaint #10473019 — an unverified report by a vehicle owner.
at 168,000 milesJasper, GA
POWER TRAIN
TL* THE CONTACT OWNS A 2003 CADILLAC EXT ESCALADE. THE CONTACT STATED THE VEHICLE WOULD EXHIBIT NUMEROUS ELECTRICAL FAILURES. WHEN THE VEHICLE WAS FIRST PURCHASED, THE INSTRUMENT PANEL OVERHEATED AND FAILED AS SOON AS HE DROVE FROM THE LOT. THE DEALER REPLACED THE INSTRUMENT PANEL AT THE MANUFACTURER'S EXPENSE. IN ADDITION, THE VEHICLE STALLED WHILE DRIVING AT VARIOUS SPEEDS AND WITHOUT WARNING ON AT LEAST TWELVE OCCASIONS. THE DEALER ADVISED THERE WAS A SHORT IN THE MAIN WIRING HARNESS. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE CONTACT HAS HAD NUMEROUS UNKNOWN REPAIRS MADE TO THE VEHICLE TO NO AVAIL. THE FAILURE AND CURRENT MILEAGES WERE 168,000. UPDATED 10/25/10 *BF THE CONSUMER STATED THE INSTRUMENT PANEL WENT OUT, THE IGNITION SWITCH, FUEL PUMP AND POWER STEERING MOTOR FAILED. ALSO, THE TRANSMISSION WAS ROUGH AND SHIFTING HARD. UPDATED 10/27/10
NHTSA complaint #10343178 — an unverified report by a vehicle owner.
at 168,000 milesJasper, GA
STEERING:HYDRAULIC POWER ASSIST SYSTEM
TL* THE CONTACT OWNS A 2003 CADILLAC EXT ESCALADE. THE CONTACT STATED THE VEHICLE WOULD EXHIBIT NUMEROUS ELECTRICAL FAILURES. WHEN THE VEHICLE WAS FIRST PURCHASED, THE INSTRUMENT PANEL OVERHEATED AND FAILED AS SOON AS HE DROVE FROM THE LOT. THE DEALER REPLACED THE INSTRUMENT PANEL AT THE MANUFACTURER'S EXPENSE. IN ADDITION, THE VEHICLE STALLED WHILE DRIVING AT VARIOUS SPEEDS AND WITHOUT WARNING ON AT LEAST TWELVE OCCASIONS. THE DEALER ADVISED THERE WAS A SHORT IN THE MAIN WIRING HARNESS. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE CONTACT HAS HAD NUMEROUS UNKNOWN REPAIRS MADE TO THE VEHICLE TO NO AVAIL. THE FAILURE AND CURRENT MILEAGES WERE 168,000. UPDATED 10/25/10 *BF THE CONSUMER STATED THE INSTRUMENT PANEL WENT OUT, THE IGNITION SWITCH, FUEL PUMP AND POWER STEERING MOTOR FAILED. ALSO, THE TRANSMISSION WAS ROUGH AND SHIFTING HARD. UPDATED 10/27/10
NHTSA complaint #10343178 — an unverified report by a vehicle owner.
at 168,000 milesJasper, GA
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL* THE CONTACT OWNS A 2003 CADILLAC EXT ESCALADE. THE CONTACT STATED THE VEHICLE WOULD EXHIBIT NUMEROUS ELECTRICAL FAILURES. WHEN THE VEHICLE WAS FIRST PURCHASED, THE INSTRUMENT PANEL OVERHEATED AND FAILED AS SOON AS HE DROVE FROM THE LOT. THE DEALER REPLACED THE INSTRUMENT PANEL AT THE MANUFACTURER'S EXPENSE. IN ADDITION, THE VEHICLE STALLED WHILE DRIVING AT VARIOUS SPEEDS AND WITHOUT WARNING ON AT LEAST TWELVE OCCASIONS. THE DEALER ADVISED THERE WAS A SHORT IN THE MAIN WIRING HARNESS. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE CONTACT HAS HAD NUMEROUS UNKNOWN REPAIRS MADE TO THE VEHICLE TO NO AVAIL. THE FAILURE AND CURRENT MILEAGES WERE 168,000. UPDATED 10/25/10 *BF THE CONSUMER STATED THE INSTRUMENT PANEL WENT OUT, THE IGNITION SWITCH, FUEL PUMP AND POWER STEERING MOTOR FAILED. ALSO, THE TRANSMISSION WAS ROUGH AND SHIFTING HARD. UPDATED 10/27/10
NHTSA complaint #10343178 — an unverified report by a vehicle owner.
at 168,000 milesJasper, GA
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 CADILLAC EXT ESCALADE. THE CONTACT STATED THE VEHICLE WOULD EXHIBIT NUMEROUS ELECTRICAL FAILURES. WHEN THE VEHICLE WAS FIRST PURCHASED, THE INSTRUMENT PANEL OVERHEATED AND FAILED AS SOON AS HE DROVE FROM THE LOT. THE DEALER REPLACED THE INSTRUMENT PANEL AT THE MANUFACTURER'S EXPENSE. IN ADDITION, THE VEHICLE STALLED WHILE DRIVING AT VARIOUS SPEEDS AND WITHOUT WARNING ON AT LEAST TWELVE OCCASIONS. THE DEALER ADVISED THERE WAS A SHORT IN THE MAIN WIRING HARNESS. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE CONTACT HAS HAD NUMEROUS UNKNOWN REPAIRS MADE TO THE VEHICLE TO NO AVAIL. THE FAILURE AND CURRENT MILEAGES WERE 168,000. UPDATED 10/25/10 *BF THE CONSUMER STATED THE INSTRUMENT PANEL WENT OUT, THE IGNITION SWITCH, FUEL PUMP AND POWER STEERING MOTOR FAILED. ALSO, THE TRANSMISSION WAS ROUGH AND SHIFTING HARD. UPDATED 10/27/10
NHTSA complaint #10343178 — an unverified report by a vehicle owner.
at 37,000 milesJasper, GA
STEERING
TL*THE CONTACT OWNS A 2003 CADILLAC ESCALADE EXT. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 75 TO 80 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER AND THE TECHNICIAN STATED THAT THE FAILURE WAS RELATED TO THE FUEL PUMP. THE VEHICLE WAS REPAIRED UNDER THE SERVICE WARRANTY. THE FAILURE OCCURRED ON TWELVE OCCASIONS AND REPLACED SIX TIMES UNDER THE WARRANTY. IN ADDITION, WHEN THE VEHICLE WAS FIRST PURCHASED THE INSTRUMENT PANEL WAS REPLACED BY AN AUTHORIZED DEALER DUE TO FAILURE. THE POWER STEERING HAD ALSO BEEN REPLACED ON THE VEHICLE. THE VEHICLE HAD NOT BEEN REPAIRED FOR THE RECENT FUEL PUMP FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 37,000. UPDATED 09/01/10. *LJ THE CONSUMER STATED ALL THE FAILURES WERE ELECTRICAL RELATED. THE CONSUMER NO LONGER OWNS THE VEHICLE. UPDATED 09/14/10
NHTSA complaint #10342574 — an unverified report by a vehicle owner.
at 37,000 milesJasper, GA
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL*THE CONTACT OWNS A 2003 CADILLAC ESCALADE EXT. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 75 TO 80 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER AND THE TECHNICIAN STATED THAT THE FAILURE WAS RELATED TO THE FUEL PUMP. THE VEHICLE WAS REPAIRED UNDER THE SERVICE WARRANTY. THE FAILURE OCCURRED ON TWELVE OCCASIONS AND REPLACED SIX TIMES UNDER THE WARRANTY. IN ADDITION, WHEN THE VEHICLE WAS FIRST PURCHASED THE INSTRUMENT PANEL WAS REPLACED BY AN AUTHORIZED DEALER DUE TO FAILURE. THE POWER STEERING HAD ALSO BEEN REPLACED ON THE VEHICLE. THE VEHICLE HAD NOT BEEN REPAIRED FOR THE RECENT FUEL PUMP FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 37,000. UPDATED 09/01/10. *LJ THE CONSUMER STATED ALL THE FAILURES WERE ELECTRICAL RELATED. THE CONSUMER NO LONGER OWNS THE VEHICLE. UPDATED 09/14/10
NHTSA complaint #10342574 — an unverified report by a vehicle owner.
at 37,000 milesJasper, GA
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2003 CADILLAC ESCALADE EXT. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 75 TO 80 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER AND THE TECHNICIAN STATED THAT THE FAILURE WAS RELATED TO THE FUEL PUMP. THE VEHICLE WAS REPAIRED UNDER THE SERVICE WARRANTY. THE FAILURE OCCURRED ON TWELVE OCCASIONS AND REPLACED SIX TIMES UNDER THE WARRANTY. IN ADDITION, WHEN THE VEHICLE WAS FIRST PURCHASED THE INSTRUMENT PANEL WAS REPLACED BY AN AUTHORIZED DEALER DUE TO FAILURE. THE POWER STEERING HAD ALSO BEEN REPLACED ON THE VEHICLE. THE VEHICLE HAD NOT BEEN REPAIRED FOR THE RECENT FUEL PUMP FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 37,000. UPDATED 09/01/10. *LJ THE CONSUMER STATED ALL THE FAILURES WERE ELECTRICAL RELATED. THE CONSUMER NO LONGER OWNS THE VEHICLE. UPDATED 09/14/10
NHTSA complaint #10342574 — an unverified report by a vehicle owner.
at 17,000 milesSanta Rosa, NM1 injured
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
TL*THE CONTACT OWNS A 2003 CADILLAC ESCALADE EXT. THE CONTACT STATED THAT WHILE LOADING HIS TAILGATE WITH 12 BAGS OF 40 POUND WOOD CHIPS, HE HEARD A POPPING SOUND . THE CONTACT THEN LOADED A 13 POUND BAG ONTO THE TAILGATE AND APPROXIMATELY 8 TO 10 BAGS FELL ONTO HIS LEFT LEG AND FOOT. HE SUSTAINED MAJOR INJURES TO HIS LEFT LEG AND FOOT, WHICH RESULTED IN THREE SURGERIES. THE TAILGATE CABLES WERE REPLACED PRIOR TO THE INCIDENT DUE TO RECALL NUMBER 04007 AND AGAIN AFTER THE INCIDENT. THE CURRENT MILEAGE WAS 21,000 AND FAILURE MILEAGE WAS 17,000. UPDATED 12-12-2007 *BF UPDATED 12/12/07
NHTSA complaint #10203536 — an unverified report by a vehicle owner.
at 62,000 milesBergenfield, NJFire
ELECTRICAL SYSTEM
12/24/06 I HAD A CAR FIRE AT MY HOUSE, GENERAL MOTORS HAS BEEN JERKING ME AROUND FOR OVER A MONTH NOW REGARDING THERE LIABILITY FOR THE FIRE. 2/13/07 THEY ACCEPTED LIABILITY OF THE FIRE OVER THE PHONE TO ME. I FAXED TO THEM ALL THE DOCUMENTS THEY ASKED FOR. NOW TODAY 2/14/07 THEY ARE DENYING LIABILITY AS WELL AS THE SUPERVISOR DENYING IT WILL NOT SPEAK TO ME ABOUT THIS MATTER. I FEEL LIKE THIS IS ANOTHER EXAMPLE OF A BIG COMPANY TAKING ADVANTAGE OF THE WORKING PUBLIC.
NHTSA complaint #10182537 — an unverified report by a vehicle owner.
at 62,000 milesWest Nyack, NYFire
ELECTRICAL SYSTEM
MY 2003 CADILLAC ESCALADE EXT. WAS PARKED AT 10:30 DECEMBER 23. 2006 IN MY DRIVEWAY, ABOUT 9-9:15 ON DECEMBER 24, 2006 THE TRUCK IGNITED ITSELF ON FIRE. THE TRUCK IS SEVERELY BURNED AS WELL AS MY WIFE'S 2006 MERCEDES BENZ AS WELL AS MY PROPERTY.
NHTSA complaint #10181087 — an unverified report by a vehicle owner.
at 34,500 milesMount Vernon, NYCrash2 injured
AIR BAGS:FRONTAL
WAS EXITING THE HUTCHINSON RIVER PKWY, SOUTH IN PELHAM, NY. ATTEMPTED TO APPLY THE BRAKES AND THE PEDAL WENT STRAIGHT TO THE FLOOR! I WAS UNABLE TO STOP, HIT ANOTHER CAR IN THE REAR AND HAD TO STEER INTO A UTILITY POLE TO AVOID AN ACTIVE INTERSECTION.
NHTSA complaint #10114465 — an unverified report by a vehicle owner.
at 34,500 milesMount Vernon, NYCrash2 injured
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
WAS EXITING THE HUTCHINSON RIVER PKWY, SOUTH IN PELHAM, NY. ATTEMPTED TO APPLY THE BRAKES AND THE PEDAL WENT STRAIGHT TO THE FLOOR! I WAS UNABLE TO STOP, HIT ANOTHER CAR IN THE REAR AND HAD TO STEER INTO A UTILITY POLE TO AVOID AN ACTIVE INTERSECTION.
NHTSA complaint #10114465 — an unverified report by a vehicle owner.
Belvedere, CA
SERVICE BRAKES, HYDRAULIC
SAFETY-RELATED DEFECT IN THE STABILITY/TRACTION SYSTEM. STABILITRAK COMBINES ANTILOCK BRAKE, TRACTION AND STABILITY CONTROL SYSTEM. *BF THE VEHICLE TRACTION CONTROL SYSTEM COMMANDED THE BRAKED BE APPLIED TO THE FRONT LEFT WHEEL WHEN IT SHOULDN'T HAVE. THIS PROBLEM OCCURS WHEN THE VEHICLE IS GOING UPHILL OR DOWNHILL. THE VEHICLE WAS TAKEN TO THE DEALER WHO RE-SOLDERED THE ABS MOTOR. THE BRAKING OF ONE WHEEL HAS BEEN LESS VIOLENT BUT PERSIST NONETHELESS.
NHTSA complaint #10099694 — an unverified report by a vehicle owner.
Belvedere, CA
ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
SAFETY-RELATED DEFECT IN THE STABILITY/TRACTION SYSTEM. STABILITRAK COMBINES ANTILOCK BRAKE, TRACTION AND STABILITY CONTROL SYSTEM. *BF THE VEHICLE TRACTION CONTROL SYSTEM COMMANDED THE BRAKED BE APPLIED TO THE FRONT LEFT WHEEL WHEN IT SHOULDN'T HAVE. THIS PROBLEM OCCURS WHEN THE VEHICLE IS GOING UPHILL OR DOWNHILL. THE VEHICLE WAS TAKEN TO THE DEALER WHO RE-SOLDERED THE ABS MOTOR. THE BRAKING OF ONE WHEEL HAS BEEN LESS VIOLENT BUT PERSIST NONETHELESS.
NHTSA complaint #10099694 — an unverified report by a vehicle owner.
Lakeside, MT
POWER TRAIN:DRIVELINE
DRIVELINE "CLUNK" #99-04-20-002B-(08/21/2003) - PER GM ADVISORY BULLETIN TO DEALER- PERSISTENT-NO RESOLVE BY GM CHARACTERIZED AS A "DESIGN CHARACTERISTIC" BY GM REPRESENTATIVE.
NHTSA complaint #10067686 — an unverified report by a vehicle owner.