26 of the
126 complaints filed about the Cadillac Escalade EXT
are about the airbag system —
21% of everything owners reported.
The worst model year for it is 2008.
The contact owns a 2008 Cadillac Escalade EXT. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The infotainment display displayed a message indicating that the air bags were off, potentially compromising vehicle safety. The vehicle was taken to the dealer, who was unable to provide a cause for the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 21V050000 (Air Bags) however, the VIN was not included. The manufacturer was notified of the failure but was unable to assist. The failure mileage was 123,000.
NHTSA complaint #11544534 — an unverified report by a vehicle owner.
Takata recall. The contact owns a 2007 Cadillac Escalade EXT. The contact received notification of NHTSA Campaign Number: 21V052000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that several appointments were scheduled with the dealer and the vehicle was taken to the dealer for recall repair; however, after the vehicle had remained at the dealer for a long period of time, the contact was informed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11486660 — an unverified report by a vehicle owner.
Takata recall. The contact owns a 2008 Cadillac Escalade EXT. The contact received a recall notice for NHTSA Campaign Number 21V052000 (Air Bags) however, upon contacting the dealer, he was informed that the repair might cause the dashboard to crack. The contact was then informed that he would have to sign a waiver to ensure that the dealer would not be held responsible for any damages to the vehicle. The manufacturer was then notified of the issue and confirmed that the dealer would not be held responsible for any cracks or damages to the dashboard. The contact declined to sign the waiver and the vehicle was not repaired. The contact stated that the manufacturer should cover the cost of the dashboard because of the recall. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11445061 — an unverified report by a vehicle owner.
TAKATA RECALL - MY VEHICLE IS LISTED AS HAVING THE TAKATA AIRBAG INSTALLED AND RECALLED - GM RECALL # 2049151 - NHTSA # 16V381. WHEN I CALLED GM THEY SAID THE RECALL WAS ON HOLD AND I COULD NOT GET MY CAR SERVICED UNDER THE RECALL. THESE AIR BAGS HAVE BEEN PROVEN TO BE DEADLY AND I DO NOT UNDERSTAND WHY GM IS HOLDING BACK FORM ALLOWING ME TO KEEP MY FAMILY SAFE AND PERFORM THE RECALL ON MY VEHICLE.
NHTSA complaint #11090269 — an unverified report by a vehicle owner.
RECIEVED NOTICE LAST YEAR INVOLVING TAKATA INFLATORS AND WAS DIRECTED TO CONTACT MY LOCAL VEHICLE MANUFACTURER (JOHNSON MOTORS OF AUGUSTA) FOR RECALL AND REPAIR. IT HAS BEEN OVER A YEAR WITH NO REPAIRS OR REPLACEMENT SCHEDULED OF THE RECALLED TAKATA INFLATOR.
NHTSA complaint #11089207 — an unverified report by a vehicle owner.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CADILLAC ESCALADE EXT. THE CONTACT STATED THAT THE "SERVICE THE AIR BAGS SOON" WARNING MESSAGE APPEARED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR WAS FLASHING NEAR THE FRONT PASSENGER SIDE. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER ISSUED ONE AIR BAG RECALL AND SIX TSBS ON THE AIR BAGS. THE FAILURE MILEAGE WAS NOT AVAILABLE.
NHTSA complaint #11075442 — an unverified report by a vehicle owner.
TAKATA RECALL - WHEN CHECKING THE STATUS OF MY RECALL IT SAYS INCOMPLETE REMEDY NOT AVAILABLE. I WANT MY AIRBAGS REPLACED ASAP. HOW DO I DO THAT? WWW.AIRBAGRECALL.COM SITE SAYS THIS ABOUT MY VEHICLE. RECALL STATUS RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE
NHTSA complaint #11066140 — an unverified report by a vehicle owner.
TAKATA RECALL - HAVE BEEN CONTACTING OUR DEALERSHIP SEVERAL TIMES SINCE RECEIVING THE RECALL NOTICE REQUESTING NEW AIRBAGS. THE DEALERSHIP HAS BEEN RESPONDING THAT THE RECALL IS STILL NOT REQUIRED, THAT THE MANUFACTURER WAS FIGHTING THE RECALL. WE HAVE EVEN STATED THAT WE WOULD LIKE TO PAY FOR THE REPLACEMENTS AND GET A REIMBURSEMENT LATER. HAVE BEEN TOLD THAT THE PARTS ARE NOT AVAILABLE. ARE ON A WAITING LIST. SINCE WE WERE JUST WANTING OUR FREE REPLACEMENTS, WE WERE NOT TOO CONCERNED ABOUT THE BANKRUPTCY. HAD IT ON OUR CALENDAR FOLLOW UP BEFORE 2018. CHECKED THE WEBSITE TODAY, TURNS OUT THE DEADLINE WAS THE 27TH OF DECEMBER. WE DON'T WANT TO BE IN A LAWSUIT. WE JUST WANT OUR CAR TO BE SAFE. WE EVEN ASKED THAT OUR AIRBAGS BE DISCONNECTED UNTIL THE PARTS ARE AVAILABLE AND WERE TOLD THAT THIS IS NOT POSSIBLE. ANY HELP POSSIBLE? THANK YOU.
NHTSA complaint #11057500 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2008 CADILLAC ESCALADE EXT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. DAVID TAYLOR CADILLAC IN HOUSTON, TEXAS 77074 WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #11048710 — an unverified report by a vehicle owner.
I CONTACTED MY DEALER WHEN I GOT THE ORIGINAL RECALL NOTICE SEVERAL MONTHS AGO. AT THE TIME THEY TOLD ME THAT THEY DID NOT HAVE A SOLUTION TO SWITCH OUT THE AIRBAGS. I RECEIVED THE CARD FROM TK HOLDINGS THIS WEEK. I HAVE AGAIN CONTACTED MY DEALER TODAY TO BE TOLD THAT THEY, SEWELL CADILLAC OF HOUSTON, DO NOT HAVE A FIX YET OR REPLACEMENT BAGS FROM GM. I AM SCARED TO DRIVE THIS VEHICLE SINCE THE ORIGINAL CONTACT REGARDING THE FAULTY AIRBAGS. MY STRESS LEVEL WHEN I GET INTO MY VEHICLE TO DRIVE IT GOES WAY UP!!! WHAT HAPPENS IF SOMEONE COLLIDES WITH ME?
NHTSA complaint #11043843 — an unverified report by a vehicle owner.
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CADILLAC ESCALADE EXT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (AUTONATION CADILLAC WEST PALM BEACH LOCATED AT 2101 45TH ST, WEST PALM BEACH, FL 33407; (561) 291-6025) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #11011997 — an unverified report by a vehicle owner.
TAMARA RECALL. SERVICE AIRBAG LIGHT IS ON. DEALER SAID THEY CAN NOT FIX THE RECALLED ITEM BECAUSE THE MANUFACTURER IS NOT PROVIDING THE REPLACEMENT PART. HELP!
NHTSA complaint #11000270 — an unverified report by a vehicle owner.
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CADILLAC ESCALADE EXT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE TWO RECALL NOTICES FROM THE MANUFACTURER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #10993371 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2007 CADILLAC ESCALADE EXT. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #10930351 — an unverified report by a vehicle owner.
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CADILLAC ESCALADE EXT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE MANUFACTURER WAS UNABLE TO DETERMINE WHEN THE PARTS WOULD BE SUPPLIED TO THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #10895164 — an unverified report by a vehicle owner.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CADILLAC ESCALADE EXT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 09/08/16*LJ THE CONSUMER STATED THE DEALER INFORMED HIM, NO FIX WAS NECESSARY. UPDATED 03/13/17.
NHTSA complaint #10892805 — an unverified report by a vehicle owner.
I WAS DRIVING HOME. OUT OF NO WHERE MY DRIVERS SIDE - SIDE AIRBAG DEPLOYED SPONTANIOUSLY. I BEGAN LOSING CONTROL OF THE VEHICLE BECAUSE THE NOISE WAS SO LOUD, AND STARTELING THAT I THOUGHT SOMEONE STRUCK MY DRIVERS SIDE. I AM LEFT SIDE - HEARING IMPAIRED, MY WHOLE LEFT SIDE WENT NUMB AND BEGAN TO RING PIERCINGLY. I GAINED CONTROL BACK OF THE VEHICLE AND TRIED TO EXIT THE TRUCK. I WAS ENGULFED IN CHEMICALS AND COULDN'T SEE. I TRIED TO OPEN THE DOOR AND COULDN'T AS THE AIRBAG BLOCKED MY EXIT, AND / OR ROLLING DOWN THE WINDOW. WHEN THE AIRBAG BEGAN TO DEFLATE I WAS ABLE TO EXIT THE VEHICLE. I WAS FORTUNATE MY SON AND HUSBAND WERE BEHIND ME AS WE DROVE HOME. THEY HAD NO IDEA WHAT WAS HAPPENING AS I JUMPED OUT OF MY TRUCK WITH A WHITE CLOUD OF FUMES BEHIND ME. I NOW FEEL AS THOUGH MY EAR HAS BEEN STABBED AND MY NOSE/THROAT ARE BURNING.
NHTSA complaint #10651875 — an unverified report by a vehicle owner.