Owners have filed 111 complaints
about the 2003 Cadillac Escalade with NHTSA between 2002 and 2024.
The largest single group is the electrical system.
Across this model's run it ranks 10 of 27 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 65
Against the median year of the Cadillac Escalade. 50 means typical for this
model; 100 means roughly double.
Severity — 70
13.5% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 46
27% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2003 compares with every other Cadillac Escalade
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
89.9%
1,000 – 9,999 miles
56.2%
10,000 – 24,999 miles
22.5%
25,000 – 49,999 miles
1417.3%
50,000 – 74,999 miles
1113.6%
75,000 – 99,999 miles
67.4%
100,000 – 149,999 miles
2530.9%
150,000+ miles
1012.3%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Oct 2002peak 5Feb 2024
NHTSA investigations into the 2003 Cadillac Escalade
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
EA11001Opened 5 Jan 2011Closed 8 Apr 2015SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
Brake line corrosion failure
On January 11, 2011, ODI opened EA11-001 to investigate allegations of premature brake line corrosion failure in model year (MY) 1999 through 2003 General Motors (GM) full-size pickup trucks and sport utility vehicles sold or registered in the following region of the United States that NHTSA has viewed as salt states for investigations of corrosion related issues:Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia and Wis...
Recalls on the 2003 Cadillac Escalade
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
07E106000
WHEELS:HUB
CERTAIN FEDERAL-MOGUL REPLACEMENT WHEEL HUB ASSEMBLIES WITH THE BRAND NAMES: NATIONAL, CARQUEST P/NOS. 515020, 515021, 515025, 515053, 515054, 515059, AND 515060, SHIPPED BETWEEN JANUARY 23, 2006, AND DECEMBER 20, 2007, SOLD FOR LIGHT DUTY AND MEDIUM DUTY TRUCKS. THE INBOARD RETENTION NUT USED TO MAINTAIN HUB BEARING ASSEMBLY CAN LOOSEN RESULTING IN AN ABS LIGHT INDICATION, NOISE, AND/OR WHEEL SEPARATION.
Risk: WHEEL SEPARATION CAN RESULT IN A VEHICLE CRASH.
06E043000
FUEL SYSTEM, GASOLINE
CERTAIN REPLACEMENT FUEL FILTERS, FRAM BRAND NAME P/N G3727, WITH DATE CODES X52911 THROUGH X60801 SEQUENTIALLY OR X600141 AND A MEXICO COUNTRY OR ORIGIN MARKING ON THE FUEL FILTER HOUSING MANUFACTURED FROM OCTOBER 18, 2005, THROUGH MARCH 21, 2006, SOLD FOR USE ON THE VEHICLES LISTED ABOVE AND ON CERTAIN SCHOOL BUSES. (TO SEE THE SCHOOL BUS ENGINE SIZES, CLICK ON "DOCUMENT SEARCH" AND THEN "BUS APPLICATIONS"). THE CONNECTOR ON THE FUEL FILTER WAS NOT MANUFACTURED TO HONEYWELL'S SPECIFICATION. AS A RESULT, THE O-RING MAY NOT SEAT CORRECTLY ON THE FUEL LINE.
Risk: THIS CONDITION MAY CAUSE AN INADEQUATE SEAL AT THE CONNECTION, POTENTIALLY LEADING TO A FUEL LEAK. IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
05V163000
SEAT BELTS:REAR/OTHER
ON CERTAIN CREW CAB PICKUP TRUCKS AND SPORT UTILITY VEHICLES, THE 2ND ROW CENTER OCCUPANT SEAT BELT ROUTING MAY MAKE IT DIFFICULT TO POSITION THE LAP PORTION OF THE SAFETY BELT LOW AROUND THE HIPS OF OCCUPANTS, ESPECIALLY SMALLER OCCUPANTS, SEATED IN THIS POSITION. APPROPRIATE USE OF A CHILD SEAT OR BOOSTER SEAT, AS RECOMMENDED FOR SMALL CHILDREN, DOES IMPROVE THE FIT CONDITION FOR THIS USER GROUP. IN ADDITION TO INSTRUCTIONS ON PROPER INFANT AND YOUNG CHILD RESTRAINT (WITH CHILD SEATS OR BOOSTERS), SPECIAL VERBIAGE FOR RESTRAINING OLDER CHILD IS INCLUDED IN THE OWNER'S MANUAL. ALSO, THE SUGGESTED SEAT BELT FIT/ROUTING FOR ADULTS, IRRESPECTIVE OF SEATING POSITION, IS DESCRIBED IN THE OWNER'S MANUAL TEXT.
Risk: A LAP PORTION OF THE SEAT BELT ROUTING THAT IS NOT LOW AND SNUG ON THE HIPS CAN ALLOW THE LAP BELT TO RIDE UP ON AN OCCUPANT'S ABDOMEN INSTEAD OF FITTING LOW AROUND THEIR HIPBONES, AND THEREFORE, CAN EXPOSE THEM TO MORE RISK OF ABDOMINAL AND INTERNAL ORGAN INJURY.
04V045000
SERVICE BRAKES, HYDRAULIC
CERTAIN SPORT UTILITY VEHICLES, PICKUP TRUCKS, AND PASSENGER VANS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 135, ?PASSENGER CAR BRAKE SYSTEMS.? SOME OF THESE VEHICLES WERE PRODUCED WITH AN OUT-OF-SPECIFICATION BRAKE HYDRO-BOOST HOUSING RELIEF VALVE BORE.
Risk: CONSEQUENTLY, THE VALVE O-RING SEAL MAY FRACTURE. STEERING EFFORTS MAY BE SLIGHTLY INCREASED WHILE BRAKING OR PARKING. UNDER CERTAIN DRIVING CONDITIONS, A FRACTURED SEAL MAY REQUIRE A SLIGHT INCREASE IN THE APPLIED BRAKE PEDAL EFFORT TO ACHIEVE THE SAME VEHICLE DECELERATION RATE AS PRIOR TO THE SEAT FRACTURE.
03V037000
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
CERTAIN SPORT UTILITY VEHICLES FAIL TO COMPLY WITH REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 214, "SIDE IMPACT PROTECTION." THESE VEHICLES ARE BUILT WITH FOUR WELDS ON THE REAR DOOR UPPER HINGE. ON SOME OF THESE VEHICLES, ONE OR TWO OF THE WELDS MAY NOT BE TO SPECIFICATION.
Risk: AS A RESULT, THE DOOR STRENGTH MAY BE DEGRADED DURING A SIDE IMPACT VEHICLE CRASH.
02V224000
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
CERTAIN ALL-WHEEL DRIVE SPORT UTILITY VEHICLES WERE BUILT WITHOUT A POWER STEERING BRACKET TO SECURE THE POSITIVE BATTERY CABLE, ALLOWING THE CABLE TO COME IN CONTACT WITH THE STEERING SHAFT.
Risk: THIS CONTACT COULD CAUSE A WEAR-THROUGH OF THE CABLE INSULATION, EXPOSING THE WIRE CORE AND RESULT IN INTERMITTENT ELECTRICAL SHORTING. IF ENOUGH CURRENT IS DISCHARGED AT THE POINT OF CONTACT, AN ENGINE COMPARTMENT FIRE COULD OCCUR.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 200511973,473 units in Canada
Seats And Restraints
On certain vehicles, the 2nd row centre occupant seat belt routing may make it difficult to position the lap portion of the safety belt low around the hips of occupants. A lap portion of the seat belt routing that is not low and snug on the hips can allow unfavourable occupant kinetics in the event of a crash. Moreover, the higher routing allows the lap belt to ride up on an occupant's abdomen instead of fitting low around their hipbones, and therefore, can expose them to more risk of abdominal and internal organ injury. Correction: Dealers will modify the guide loop.
Recall 20040374,075 units in Canada
Brakes
On certain vehicles, the relief valve o-ring seal within the brake hydro-boost module could fail. If this happens during braking applications, the driver may be able to hear an engine compartment noise similar to the sound that occurs when the steering wheel is turned to a full stop position. The driver could also experience a slight increase in steering efforts while braking and parking. Under certain driving conditions, a slight increase in the applied brake pedal effort may be required to achieve the same vehicle deceleration rate as prior to the seal failure. Correction: Dealers will inspect the hydro-boost module, and replace it, if necessary.
Recall 200329427,525 units in Canada
Visual System
Certain vehicles do not comply with either CMVSS 105, or CMVSS 135. The red brake warning indicator will not be illuminated while the ABS is modulating the front brakes. Correction: Since this does not pose any safety risk, no corrective action is required.
Recall 200306343,000 units in Canada
Label
On certain vehicles, the following statements were omitted from the SIR caution label: "Never put a rear-facing child seat in the front" for the vehicles without an air bag switch or "Never put a rear-facing child seat in the front unless air bag is off" for vehicles with an air bag switch and "Sit far back as possible from the air bag". The statements are printed in the Owner's Manual. Correction: None required as instructions are in the owners manual and this is well known by the public.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 93,375 milesSturbridge, MACrash
SERVICE BRAKES
BREAKS WENT TO THE FLOOR AND CAR WENT DOWN EMBANKMENT.
NHTSA complaint #11354001 — an unverified report by a vehicle owner.
at 140 milesKnoxville, TNCrash
WHEELS
I WAS COMING HOME FROM WORK SATURDAY, 4/21/18 AND WHEN I GOT ON THE RAMP TO TAKE I-40 EAST IN KNOXVILLE, TN, MY FRONT PASSENGER TIRE FELT LIKE IT WAS GOING TO COME OFF, THE STEERING WHEEL PULLED ME TO THE RIGHT. I STARTED TO DRIVE SLOW AND WHEN I PICKED UP SPEED TO SEE IF EVERYTHING WAS OK AND IT APPEARED TO BE. GET FURTHER DOWN THE BELTWAY, ALMOST HOME AND MY TIRE BRAKES OFF AT THE AXLE AND ROLLS ACROSS 3 LANES.
NHTSA complaint #11092813 — an unverified report by a vehicle owner.
at 170,000 milesMyrtle Beach, SCFire
STEERING
TL* THE CONTACT OWNS A 2003 CADILLAC ESCALADE. WHILE PULLING INTO A PARKING AREA, SMOKE ENTERED THE VEHICLE. THE CONTACT WAS ABLE TO EXIT THE VEHICLE WITH HIS BABY. UPON FURTHER INSPECTING THE HOOD AREA, IT WAS NOTICED THAT THE FIRE ORIGINATED NEAR THE BATTERY AND POWER STEERING. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES AND THE VEHICLE WAS LEFT AT THE LOCATION. A POLICE REPORT WAS NOT FILED. THE INSURANCE COMPANY WAS NOTIFIED, TOOK PICTURES, AND WAS TO FURTHER INVESTIGATE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 06E043000 (FUEL SYSTEM, GASOLINE) AND 02V224000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS WAITING FOR THEM TO FOLLOW UP TO INVESTIGATE THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.
NHTSA complaint #10967873 — an unverified report by a vehicle owner.
at 170,000 milesMyrtle Beach, SCFire
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 CADILLAC ESCALADE. WHILE PULLING INTO A PARKING AREA, SMOKE ENTERED THE VEHICLE. THE CONTACT WAS ABLE TO EXIT THE VEHICLE WITH HIS BABY. UPON FURTHER INSPECTING THE HOOD AREA, IT WAS NOTICED THAT THE FIRE ORIGINATED NEAR THE BATTERY AND POWER STEERING. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES AND THE VEHICLE WAS LEFT AT THE LOCATION. A POLICE REPORT WAS NOT FILED. THE INSURANCE COMPANY WAS NOTIFIED, TOOK PICTURES, AND WAS TO FURTHER INVESTIGATE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 06E043000 (FUEL SYSTEM, GASOLINE) AND 02V224000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS WAITING FOR THEM TO FOLLOW UP TO INVESTIGATE THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.
NHTSA complaint #10967873 — an unverified report by a vehicle owner.
at 170,000 milesMyrtle Beach, SCFire
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2003 CADILLAC ESCALADE. WHILE PULLING INTO A PARKING AREA, SMOKE ENTERED THE VEHICLE. THE CONTACT WAS ABLE TO EXIT THE VEHICLE WITH HIS BABY. UPON FURTHER INSPECTING THE HOOD AREA, IT WAS NOTICED THAT THE FIRE ORIGINATED NEAR THE BATTERY AND POWER STEERING. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES AND THE VEHICLE WAS LEFT AT THE LOCATION. A POLICE REPORT WAS NOT FILED. THE INSURANCE COMPANY WAS NOTIFIED, TOOK PICTURES, AND WAS TO FURTHER INVESTIGATE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 06E043000 (FUEL SYSTEM, GASOLINE) AND 02V224000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS WAITING FOR THEM TO FOLLOW UP TO INVESTIGATE THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.
NHTSA complaint #10967873 — an unverified report by a vehicle owner.
at 182,000 milesAurora, COFire
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 CADILLAC ESCALADE. WHILE DRIVING AT 25 MPH, THE CONTACT NOTICED SMOKE EMITTING FROM UNDERNEATH THE CUP HOLDER. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THE PART BENEATH THE CUP HOLDER HAD MELTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 182,000.
NHTSA complaint #10703209 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Kodak, TN
POWER TRAIN
All of a sudden 3rd and 4th gears became useless causing a rapid deacceleration of the vehicle and posing the possibility of being rear ended with end result of massive damage to vehicle and serious injury to occupants
NHTSA complaint #11569842 — an unverified report by a vehicle owner.
Jacksonville, NC
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The sunroof on my vehicle flew off on the highway while it was in the "closed" position. There was NO personal injury nor damage to any persons or vehicles. I returned to the area where the glass flew off only to find it shattered all over the shoulder of the road, completely destroyed. I've uploading a pic of the serial number sticker and my VIN sticker off my door panel.
NHTSA complaint #11518404 — an unverified report by a vehicle owner.
at 178,531 milesMilwaukee, WI
AIR BAGS
The contact owns a 2003 Cadillac Escalade EXT. The contact stated that the air bag light was illuminated. The contact contacted an independent mechanic who informed the contact that the air bag needed replacement but did not diagnose the failure cause. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact to take the vehicle to the dealer. The failure mileage was 178,531.
NHTSA complaint #11422042 — an unverified report by a vehicle owner.
Milwaukee, WI
AIR BAGS
Air bag light is on .want go off..its Cadillac (EST TRUCK )NOT THE SUV
NHTSA complaint #11421110 — an unverified report by a vehicle owner.
at 200,000 milesLusby, MD
SERVICE BRAKES
COMPLETE BRAKE SYSTEM FAILURE DUE TO BRAKE LINE LEAK DUE TO INFERIOR BRAKE LINES
NHTSA complaint #11413871 — an unverified report by a vehicle owner.
at 93,375 milesSturbridge, MACrash
SERVICE BRAKES
BREAKS WENT TO THE FLOOR AND CAR WENT DOWN EMBANKMENT.
NHTSA complaint #11354001 — an unverified report by a vehicle owner.
Houston, TX
UNKNOWN OR OTHER
SOME BODY TAKE MY TRUCK LIKE A ROBBERY. IM HAVE A POLICE REPORT BIT THEY DON'T FIND IT.
NHTSA complaint #11325353 — an unverified report by a vehicle owner.
Belton, MO
ELECTRICAL SYSTEM
WHILE DRIVING I LOST ALL USE OF BRAKES IMMEDIATELY AFTER THE BRAKE SYSTEM LIGHT CAME ON DRIVING 45MPH ON A CITY STREET. WHILE DRIVING THE STABILITY CONTROL LIGHT CAME ON AND CAR SHUT OFF 60MPH ON THE HIGHWAY. ON ANOTHER OCCASION STABILITY CONTROL LIGHT CAME ON AND STEERING COLUMN LOCKED UP WHILE TURNING. T/C LIGHT AND ENGINE LIGHT CAME ON WHILE DRIVING 35 MPH ON A CITY STREET AND IMMEDIATELY LOST RESPONSE FROM THE GAS PEDAL. DASH LIGHTING SYSTEM FLASHES DIFFERENT INDICATOR LIGHTS, DISPLAY RANDOMLY GOES OUT WHILE DRIVING.
NHTSA complaint #11290631 — an unverified report by a vehicle owner.
Belton, MO
SERVICE BRAKES
WHILE DRIVING I LOST ALL USE OF BRAKES IMMEDIATELY AFTER THE BRAKE SYSTEM LIGHT CAME ON DRIVING 45MPH ON A CITY STREET. WHILE DRIVING THE STABILITY CONTROL LIGHT CAME ON AND CAR SHUT OFF 60MPH ON THE HIGHWAY. ON ANOTHER OCCASION STABILITY CONTROL LIGHT CAME ON AND STEERING COLUMN LOCKED UP WHILE TURNING. T/C LIGHT AND ENGINE LIGHT CAME ON WHILE DRIVING 35 MPH ON A CITY STREET AND IMMEDIATELY LOST RESPONSE FROM THE GAS PEDAL. DASH LIGHTING SYSTEM FLASHES DIFFERENT INDICATOR LIGHTS, DISPLAY RANDOMLY GOES OUT WHILE DRIVING.
NHTSA complaint #11290631 — an unverified report by a vehicle owner.
Belton, MO
ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING I LOST ALL USE OF BRAKES IMMEDIATELY AFTER THE BRAKE SYSTEM LIGHT CAME ON DRIVING 45MPH ON A CITY STREET. WHILE DRIVING THE STABILITY CONTROL LIGHT CAME ON AND CAR SHUT OFF 60MPH ON THE HIGHWAY. ON ANOTHER OCCASION STABILITY CONTROL LIGHT CAME ON AND STEERING COLUMN LOCKED UP WHILE TURNING. T/C LIGHT AND ENGINE LIGHT CAME ON WHILE DRIVING 35 MPH ON A CITY STREET AND IMMEDIATELY LOST RESPONSE FROM THE GAS PEDAL. DASH LIGHTING SYSTEM FLASHES DIFFERENT INDICATOR LIGHTS, DISPLAY RANDOMLY GOES OUT WHILE DRIVING.
NHTSA complaint #11290631 — an unverified report by a vehicle owner.
Augusta, GA
AIR BAGS
CONTINOUSLY LIGHT COMES ON SERVICE AIRBAG, ESPECIALLY WHEN DRIVER SEAT IS MOVED AND WHEN HIT A BUMP IN THE ROAD
NHTSA complaint #11289103 — an unverified report by a vehicle owner.
Albuquerque, NM
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
TL* THE CONTACT OWNS A 2003 CADILLAC ESCALADE. THE CONTACT STATED THAT, ON DIFFERENT OCCASIONS, THE ACCELERATOR AND BRAKE PEDALS SEIZED AND FAILED TO RELEASE WHEN NEEDED. THE FAILURE PRESENTED THE RISK OF A POTENTIAL CRASH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 04V045000 (SERVICE BRAKES, HYDRAULIC) AND 02V224000 (ELECTRICAL SYSTEM); ALTHOUGH, THE FAILURES WERE SIMILAR TO THE RECALL CAMPAIGNS. THE VEHICLE WAS ALSO NOT INCLUDED IN NHTSA ACTION NUMBER: EA11001 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
NHTSA complaint #11223001 — an unverified report by a vehicle owner.
Albuquerque, NM
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TL* THE CONTACT OWNS A 2003 CADILLAC ESCALADE. THE CONTACT STATED THAT, ON DIFFERENT OCCASIONS, THE ACCELERATOR AND BRAKE PEDALS SEIZED AND FAILED TO RELEASE WHEN NEEDED. THE FAILURE PRESENTED THE RISK OF A POTENTIAL CRASH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 04V045000 (SERVICE BRAKES, HYDRAULIC) AND 02V224000 (ELECTRICAL SYSTEM); ALTHOUGH, THE FAILURES WERE SIMILAR TO THE RECALL CAMPAIGNS. THE VEHICLE WAS ALSO NOT INCLUDED IN NHTSA ACTION NUMBER: EA11001 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
NHTSA complaint #11223001 — an unverified report by a vehicle owner.
at 100,000 milesSacramento, CA
SEAT BELTS
TL* THE CONTACT OWNS A 2003 CADILLAC ESCALADE. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AND IT FELT AS IF SHE WOULD LOSE CONTROL OF THE VEHICLE WHILE DRIVING AT CERTAIN SPEEDS. ON OCCASION, THE DRIVER'S SEAT BELT TIGHTENED AND LOOSENED ON ITS OWN. FURTHERMORE, THE EMERGENCY BRAKE WAS FAULTY AND NEEDED TO BE ADJUSTED, THE CHECK ENGINE INDICATOR ILLUMINATED, AND THE "REAR DOOR MAINTENANCE" MESSAGE APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME AND THEN TAKEN TO KUNI CHEVROLET CADILLAC (2449 FULTON AVE, SACRAMENTO, CA 95825, (916) 538-7217). THE VEHICLE WAS REPAIRED WITH THE EXCEPTION OF THE POWER STEERING AND SEAT BELT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE CONTACT PLANNED TO SCHEDULE ANOTHER APPOINTMENT FOR THE STEERING AND SEAT BELT. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 100,000.
NHTSA complaint #11187056 — an unverified report by a vehicle owner.
at 100,000 milesSacramento, CA
STEERING
TL* THE CONTACT OWNS A 2003 CADILLAC ESCALADE. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AND IT FELT AS IF SHE WOULD LOSE CONTROL OF THE VEHICLE WHILE DRIVING AT CERTAIN SPEEDS. ON OCCASION, THE DRIVER'S SEAT BELT TIGHTENED AND LOOSENED ON ITS OWN. FURTHERMORE, THE EMERGENCY BRAKE WAS FAULTY AND NEEDED TO BE ADJUSTED, THE CHECK ENGINE INDICATOR ILLUMINATED, AND THE "REAR DOOR MAINTENANCE" MESSAGE APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME AND THEN TAKEN TO KUNI CHEVROLET CADILLAC (2449 FULTON AVE, SACRAMENTO, CA 95825, (916) 538-7217). THE VEHICLE WAS REPAIRED WITH THE EXCEPTION OF THE POWER STEERING AND SEAT BELT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE CONTACT PLANNED TO SCHEDULE ANOTHER APPOINTMENT FOR THE STEERING AND SEAT BELT. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 100,000.
NHTSA complaint #11187056 — an unverified report by a vehicle owner.
at 100,000 milesSacramento, CA
PARKING BRAKE
TL* THE CONTACT OWNS A 2003 CADILLAC ESCALADE. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AND IT FELT AS IF SHE WOULD LOSE CONTROL OF THE VEHICLE WHILE DRIVING AT CERTAIN SPEEDS. ON OCCASION, THE DRIVER'S SEAT BELT TIGHTENED AND LOOSENED ON ITS OWN. FURTHERMORE, THE EMERGENCY BRAKE WAS FAULTY AND NEEDED TO BE ADJUSTED, THE CHECK ENGINE INDICATOR ILLUMINATED, AND THE "REAR DOOR MAINTENANCE" MESSAGE APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME AND THEN TAKEN TO KUNI CHEVROLET CADILLAC (2449 FULTON AVE, SACRAMENTO, CA 95825, (916) 538-7217). THE VEHICLE WAS REPAIRED WITH THE EXCEPTION OF THE POWER STEERING AND SEAT BELT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE CONTACT PLANNED TO SCHEDULE ANOTHER APPOINTMENT FOR THE STEERING AND SEAT BELT. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 100,000.
NHTSA complaint #11187056 — an unverified report by a vehicle owner.
at 100,000 milesSacramento, CA
ENGINE
TL* THE CONTACT OWNS A 2003 CADILLAC ESCALADE. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AND IT FELT AS IF SHE WOULD LOSE CONTROL OF THE VEHICLE WHILE DRIVING AT CERTAIN SPEEDS. ON OCCASION, THE DRIVER'S SEAT BELT TIGHTENED AND LOOSENED ON ITS OWN. FURTHERMORE, THE EMERGENCY BRAKE WAS FAULTY AND NEEDED TO BE ADJUSTED, THE CHECK ENGINE INDICATOR ILLUMINATED, AND THE "REAR DOOR MAINTENANCE" MESSAGE APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME AND THEN TAKEN TO KUNI CHEVROLET CADILLAC (2449 FULTON AVE, SACRAMENTO, CA 95825, (916) 538-7217). THE VEHICLE WAS REPAIRED WITH THE EXCEPTION OF THE POWER STEERING AND SEAT BELT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE CONTACT PLANNED TO SCHEDULE ANOTHER APPOINTMENT FOR THE STEERING AND SEAT BELT. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 100,000.
NHTSA complaint #11187056 — an unverified report by a vehicle owner.
at 140 milesKnoxville, TNCrash
WHEELS
I WAS COMING HOME FROM WORK SATURDAY, 4/21/18 AND WHEN I GOT ON THE RAMP TO TAKE I-40 EAST IN KNOXVILLE, TN, MY FRONT PASSENGER TIRE FELT LIKE IT WAS GOING TO COME OFF, THE STEERING WHEEL PULLED ME TO THE RIGHT. I STARTED TO DRIVE SLOW AND WHEN I PICKED UP SPEED TO SEE IF EVERYTHING WAS OK AND IT APPEARED TO BE. GET FURTHER DOWN THE BELTWAY, ALMOST HOME AND MY TIRE BRAKES OFF AT THE AXLE AND ROLLS ACROSS 3 LANES.
NHTSA complaint #11092813 — an unverified report by a vehicle owner.
at 53,000 milesFlorence, MS
AIR BAGS
TAKA TA RECALL, I WAS DRIVING MY VEHICLE HIT A SPEED BUMP AND MY AIRBAG IN MY STEERING WHEEL CAME OUT AND INFLATED AND MY STABILITY CONTROL LIGHT HAS BEEN A PROBLEUM. AT THIS TIME I DIDN'T NO WHAT TO DO, SO I CALLED ROADSIDE FOR A TOW TRUCK. MY SENSORS HAVE BEEN COMING ON EVERY SINCE.CAN SOMETHING BE DONE TO HELP WITH MY SITUATION.
NHTSA complaint #11045973 — an unverified report by a vehicle owner.
at 53,000 milesFlorence, MS
ELECTRONIC STABILITY CONTROL (ESC)
TAKA TA RECALL, I WAS DRIVING MY VEHICLE HIT A SPEED BUMP AND MY AIRBAG IN MY STEERING WHEEL CAME OUT AND INFLATED AND MY STABILITY CONTROL LIGHT HAS BEEN A PROBLEUM. AT THIS TIME I DIDN'T NO WHAT TO DO, SO I CALLED ROADSIDE FOR A TOW TRUCK. MY SENSORS HAVE BEEN COMING ON EVERY SINCE.CAN SOMETHING BE DONE TO HELP WITH MY SITUATION.
NHTSA complaint #11045973 — an unverified report by a vehicle owner.
at 170,000 milesMyrtle Beach, SCFire
STEERING
TL* THE CONTACT OWNS A 2003 CADILLAC ESCALADE. WHILE PULLING INTO A PARKING AREA, SMOKE ENTERED THE VEHICLE. THE CONTACT WAS ABLE TO EXIT THE VEHICLE WITH HIS BABY. UPON FURTHER INSPECTING THE HOOD AREA, IT WAS NOTICED THAT THE FIRE ORIGINATED NEAR THE BATTERY AND POWER STEERING. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES AND THE VEHICLE WAS LEFT AT THE LOCATION. A POLICE REPORT WAS NOT FILED. THE INSURANCE COMPANY WAS NOTIFIED, TOOK PICTURES, AND WAS TO FURTHER INVESTIGATE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 06E043000 (FUEL SYSTEM, GASOLINE) AND 02V224000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS WAITING FOR THEM TO FOLLOW UP TO INVESTIGATE THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.
NHTSA complaint #10967873 — an unverified report by a vehicle owner.
at 170,000 milesMyrtle Beach, SCFire
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 CADILLAC ESCALADE. WHILE PULLING INTO A PARKING AREA, SMOKE ENTERED THE VEHICLE. THE CONTACT WAS ABLE TO EXIT THE VEHICLE WITH HIS BABY. UPON FURTHER INSPECTING THE HOOD AREA, IT WAS NOTICED THAT THE FIRE ORIGINATED NEAR THE BATTERY AND POWER STEERING. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES AND THE VEHICLE WAS LEFT AT THE LOCATION. A POLICE REPORT WAS NOT FILED. THE INSURANCE COMPANY WAS NOTIFIED, TOOK PICTURES, AND WAS TO FURTHER INVESTIGATE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 06E043000 (FUEL SYSTEM, GASOLINE) AND 02V224000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS WAITING FOR THEM TO FOLLOW UP TO INVESTIGATE THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.
NHTSA complaint #10967873 — an unverified report by a vehicle owner.
at 170,000 milesMyrtle Beach, SCFire
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2003 CADILLAC ESCALADE. WHILE PULLING INTO A PARKING AREA, SMOKE ENTERED THE VEHICLE. THE CONTACT WAS ABLE TO EXIT THE VEHICLE WITH HIS BABY. UPON FURTHER INSPECTING THE HOOD AREA, IT WAS NOTICED THAT THE FIRE ORIGINATED NEAR THE BATTERY AND POWER STEERING. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES AND THE VEHICLE WAS LEFT AT THE LOCATION. A POLICE REPORT WAS NOT FILED. THE INSURANCE COMPANY WAS NOTIFIED, TOOK PICTURES, AND WAS TO FURTHER INVESTIGATE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 06E043000 (FUEL SYSTEM, GASOLINE) AND 02V224000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS WAITING FOR THEM TO FOLLOW UP TO INVESTIGATE THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.
NHTSA complaint #10967873 — an unverified report by a vehicle owner.
at 136,760 milesRoswell, GA
VEHICLE SPEED CONTROL
THE CAR ACCELERATES AS SOON AS YOU TURN IT ON AND IT JUST KEEPS ACCELERATING SO WE HAVE TO TURN IT OF BECAUSE IT DOES NOT STOP. THE CAR WAS IN MOTION WHEN THIS HAPPENED.
NHTSA complaint #10860419 — an unverified report by a vehicle owner.
at 180,000 milesKnoxville, TN
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
TL* THE CONTACT OWNS A 2003 CADILLAC ESCALADE. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED WITHOUT WARNING AND THE STEERING ABILITY SEIZED. THE CONTACT HAD TO MANEUVER TO THE SHOULDER AND CALLED ROADSIDE ASSISTANCE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE BATTERY CABLE WAS DAMAGED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
NHTSA complaint #10807423 — an unverified report by a vehicle owner.