Owners have filed 32 complaints
about the 2012 Cadillac Escalade with NHTSA between 2013 and 2021.
The largest single group is the electrical system.
Across this model's run it ranks 15 of 27 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 19
Against the median year of the Cadillac Escalade. 50 means typical for this
model; 100 means roughly double.
Severity — 97
18.8% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 51
30% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2012 compares with every other Cadillac Escalade
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2012 Cadillac Escalade
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Electrical System
928.1%
1 crashes, 0 fires · median 57,000 mi
Other & Unspecified
39.4%
Median failure at 38,000 miles
Brakes
39.4%
1 crashes, 0 fires · median 18,000 mi
Engine & Cooling
39.4%
Median failure at 78,000 miles
Stability & Traction Control
26.3%
Median failure at 100,348 miles
Acceleration & Cruise Control
26.3%
2 crashes, 0 fires · median 22,500 mi
Body & Structure
26.3%
1 crashes, 0 fires · median 100,000 mi
Steering
26.3%
Median failure at 50,000 miles
Airbags
26.3%
Median failure at 124,000 miles
Doors, Latches & Locks
13.1%
Median failure at 3,616 miles
Wheels
13.1%
Median failure at 69,279 miles
Lights
13.1%
Median failure at 63,500 miles
Transmission & Drivetrain
13.1%
Median failure at 75,645 miles
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
1,000 – 9,999 miles
518.5%
10,000 – 24,999 miles
311.1%
25,000 – 49,999 miles
27.4%
50,000 – 74,999 miles
622.2%
75,000 – 99,999 miles
622.2%
100,000 – 149,999 miles
518.5%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
Configuration
Overall
Front
Side
Rollover
2012 Cadillac Escalade SUV AWD
22.8% risk
2012 Cadillac Escalade SUV RWD
24.6% risk
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Feb 2013peak 3Jul 2021
NHTSA investigations into the 2012 Cadillac Escalade
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.C...
Recalls on the 2012 Cadillac Escalade
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
21V054000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI,
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
21V051000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
General Motors, LLC (GM) is recalling certain 2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
14V827000
ELECTRICAL SYSTEM:IGNITION
General Motors LLC (GM) is recalling certain model year 2011-2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado HD, Silverado LD, Suburban, Tahoe, GMC Sierra LD, Sierra HD, Yukon, and Yukon XL vehicles. In the affected vehicles, the ignition lock actuator may bind, making turning the key difficult or causing the ignition to get stuck in the "Start" position.
Risk: If stuck in the "Start" position, the ignition may suddenly snap back into the "Accessory" position, causing a loss of engine, steering, and braking power, increasing the risk of a vehicle crash. If the vehicle is in a crash, the air bags may not deploy, increasing the risk of occupant injury.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2021028295,974 units in Canada
Airbag
Issue: On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, may eventually degrade the propellant contained in the passenger-front airbag. This could cause the airbag to deploy with more force than normal. If the airbag inflator ruptures, fragments could be propelled toward vehicle occupants or cause damage to the airbag assembly, preventing its proper function. Safety Risk: If the vehicle is involved in a crash requiring an airbag deployment, the airbag inflator could rupture and create a risk of injury. Corrective Action: General Motors will notify owners by mail and instruct you to take your vehicle to a dealer to replace the passenger-front airbag. Note: The Canadian climate results in the propellant degrading slowly. This recall is being conducted as a precaution to address future risk. It is expected that all airbag inflators will be replaced before their function would be affected.
Recall 2021025614 units in Canada
Airbag
Issue: Long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, may eventually degrade the propellant contained in the passenger-front airbag. This could cause the airbag to deploy with more force than normal. If the airbag inflator ruptures, fragments could be propelled toward vehicle occupants or cause damage to the airbag assembly, preventing its proper function. Note: This recall is for vehicles that were originally sold or ever registered in certain areas of the United States that experience high or moderate levels of heat and humidity, and that were subsequently imported into Canada. Affected states: American Samoa and the U.S. Virgin Islands, Alabama, Arizona, Arkansas, California, Delaware, District of Columbia, Florida, Georgia, Guam, Hawaii, Illinois, Indiana, Kansas, Kentucky, Louisiana, Maryland, Mississippi, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Puerto Rico, South Carolina, Tennessee, Texas, the Northern Mariana Islands (Saipan), Virginia and West Virginia. Safety Risk: If the vehicle is involved in a crash requiring an airbag deployment, the airbag inflator could rupture and create a risk of injury. Corrective Actions: General Motors will notify owners by mail and instruct you to take your vehicle to a dealer to replace the passenger-front airbag inflator. Note: This recall is being conducted as a precaution to address future risk. It is expected that all air
Recall 20194205,327 units in Canada
Other
Issue: This recall is for aftermarket replacement rear window glass produced by Vitro Automotriz. Certain rear window glass may not have been properly tempered. If the window breaks, the glass may separate into large pieces instead of very small ones. Note: This is a voluntary recall that is not being conducted under the requirements of the Motor Vehicle Safety Act. Safety Risk: Glass that breaks in to large pieces could create a risk of injury. Corrective Actions: The company will notify consumers by mail and instruct them to inspect the designation code marked on the rear window glass. Products affected by this recall have the designation “DOT 287” along with the lettering “VMR” (Replacement Market) and a date code that is before July 2019. This information is printed on the bottom corner of the glass. Consumers should contact Vitro's customer service at 1-412-995-6457 or argbacklites@vitro.com to arrange for replacement of the glass.
Recall 201500210,651 units in Canada
Electrical
On certain vehicles, a defect in the ignition lock cylinder could cause the key to stick in the "start" position if the vehicle interior temperature is sufficiently high. If the vehicle is operated in this condition and the interior temperature cools or the vehicle goes off-road or is subjected to some other jarring event, the key could move out of the "start" position, rotate past the "run" position and into the "accessory" position. If this were to occur, engine power, power steering and power braking would be affected, increasing the risk of a crash causing injury and/or damage to property. The timing of the key movement out of the “run” position, relative to the activation of the sensing algorithm of the crash event, may also result in the airbags not deploying in a subsequent collision, increasing the risk of injury. Correction: Dealers will inspect the steering column for identifying information and replace if necessary.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 100,000 milesMartinez, CACrash1 injured
STRUCTURE:BODY
I HIT AND TOTALED A BLACK MAN CONVERTIBLE I WAS AT FAULT. PLEASE HELP I WAS TEXTING AND DRIVING.
NHTSA complaint #11340467 — an unverified report by a vehicle owner.
at 36,000 milesAllen, KYCrash
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2012 CADILLAC ESCALADE. WHILE DRIVING APPROXIMATELY 5 MPH, THE CONTACT'S VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO TWO OTHER VEHICLES. AFTERWARDS, THE VEHICLE TRAVELED ANOTHER ONE HUNDRED FEET AND THE ENGINE RPMS WENT BACK TO NORMAL. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.
NHTSA complaint #10681412 — an unverified report by a vehicle owner.
at 9,000 milesEuclid, OHCrash
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2012 CADILLAC ESCALADE. THE CONTACT STATED THAT WHILE DRIVING IN INCLEMENT WEATHER AT AN UNKNOWN SPEED, THE BRAKES WERE APPLIED BUT THE VEHICLE ACCELERATED INSTEAD. THE CONTACT WAS UNABLE TO STOP THE VEHICLE AND CRASHED INTO A TREE. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE POLICE WERE NOT CONTACTED. THE VEHICLE WAS LATER TOWED TO A DEALER WHERE THE BRAKE SENSORS WERE REPLACED AND THE CENTRAL COMPUTER WAS RECALIBRATED. THE MANUFACTURER WAS CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 9,000. THE VIN WAS UNAVAILABLE.
NHTSA complaint #10503189 — an unverified report by a vehicle owner.
at 9,000 milesEuclid, OHCrash
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 CADILLAC ESCALADE. THE CONTACT STATED THAT WHILE DRIVING IN INCLEMENT WEATHER AT AN UNKNOWN SPEED, THE BRAKES WERE APPLIED BUT THE VEHICLE ACCELERATED INSTEAD. THE CONTACT WAS UNABLE TO STOP THE VEHICLE AND CRASHED INTO A TREE. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE POLICE WERE NOT CONTACTED. THE VEHICLE WAS LATER TOWED TO A DEALER WHERE THE BRAKE SENSORS WERE REPLACED AND THE CENTRAL COMPUTER WAS RECALIBRATED. THE MANUFACTURER WAS CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 9,000. THE VIN WAS UNAVAILABLE.
NHTSA complaint #10503189 — an unverified report by a vehicle owner.
at 9,000 milesEuclid, OHCrash
SERVICE BRAKES
TL* THE CONTACT OWNS A 2012 CADILLAC ESCALADE. THE CONTACT STATED THAT WHILE DRIVING IN INCLEMENT WEATHER AT AN UNKNOWN SPEED, THE BRAKES WERE APPLIED BUT THE VEHICLE ACCELERATED INSTEAD. THE CONTACT WAS UNABLE TO STOP THE VEHICLE AND CRASHED INTO A TREE. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE POLICE WERE NOT CONTACTED. THE VEHICLE WAS LATER TOWED TO A DEALER WHERE THE BRAKE SENSORS WERE REPLACED AND THE CENTRAL COMPUTER WAS RECALIBRATED. THE MANUFACTURER WAS CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 9,000. THE VIN WAS UNAVAILABLE.
NHTSA complaint #10503189 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 124,000 milesEL Paso, TX
AIR BAGS
The contact owns a 2012 Cadillac Escalade. The contact stated that the air bag warning light was illuminated. The contact received notification of NHTSA campaign number: 21V051000 (Air Bags) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer who stated that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The failure mileage was 124,000. Parts distribution disconnect.
NHTSA complaint #11424063 — an unverified report by a vehicle owner.
Winter Haven, FL
AIR BAGS
EVERY SO OFTEN MY SERVICE AIR BAG LIGHT WILL APPEAR ON THE DASH UPON STARTING THE VEHICLE. I THOUGHT IT COULD HAVE SOMETHING TO DO WITH MOVING THE SEATS BACK AND FORTH AND A WIRE ISSUE. I RECEIVED A SAFETY RECALL FOR THE PASSENGER SIDE FRONTAL AIRBAG INFLATOR SHORTLY AFTER THIS STARTED HAPPENING. WHEN I CALLED ABOUT REPAIRING THE RECALL THEY SAID THEY DIDN'T HAVE PARTS AVAILABLE TO CORRECT THIS ISSUE. I HAVE CHILDREN THAT RIDE IN THE FRONT AND I'D HATE FOR THIS TO EXPLODE WHILE DRIVING DOWN THE ROAD ON THEM OR ANYONE FOR THAT MATTER. WHEN WILL THERE BE A SOLUTION? HOW WILL WE KNOW THE PART IS AVAILABLE? PLEASE FIX ASAP!!
NHTSA complaint #11404061 — an unverified report by a vehicle owner.
Mount Sidney, VA
UNKNOWN OR OTHER
WE HAVE THREE CRACKS ON OUR DASH BOARD. THE CAR IS GARAGE KEPT AND HAS NEVER BEEN IN AN ACCIDENT AND THE CRACKS KEEP FORMING. WE HAVE HAD THE CAR FIVE YEARS AND EVERY YEAR ANOTHER CRACK FORMS.
NHTSA complaint #11377143 — an unverified report by a vehicle owner.
Humble, TX
UNKNOWN OR OTHER
INTERIOR DASH CRACK , ONSTAR SYSTEM STOP WORKING
NHTSA complaint #11349991 — an unverified report by a vehicle owner.
Humble, TX
STRUCTURE:BODY
INTERIOR DASH CRACK , ONSTAR SYSTEM STOP WORKING
NHTSA complaint #11349991 — an unverified report by a vehicle owner.
Humble, TX
ELECTRICAL SYSTEM
INTERIOR DASH CRACK , ONSTAR SYSTEM STOP WORKING
NHTSA complaint #11349991 — an unverified report by a vehicle owner.
at 100,000 milesMartinez, CACrash1 injured
STRUCTURE:BODY
I HIT AND TOTALED A BLACK MAN CONVERTIBLE I WAS AT FAULT. PLEASE HELP I WAS TEXTING AND DRIVING.
NHTSA complaint #11340467 — an unverified report by a vehicle owner.
at 82,000 milesBloomington, MN
STEERING
MY 2012 CADILLAC ESCALADE HYBRID ELECTRONIC POWER STEERING HAS FAILED.WHILE DRIVING THIS VEHICLE. A SERVICE POWER STEERING WARNING LIGHT HAS ILLUMINATED IN THE DASH AND THE VEHICLE ALMOST WENT OUT OF CONTROL WHILE I WAS ON A TWO LANE DUAL HIGHWAY. IT APPEARS THAT IT IS A MOTOR THAT IS MANUFACTURED IN JAPAN THAT HAS A WEAK SHAFT THAT IS KNOWN TO BREAKAGE. THE VEHICLE IS MORE THAN DIFFICULT TO TRY TO STEER. THIS IS A VERY UNSAFE SITUATION AND HAS BEEN NOTED TO BE HAPPENING IN QUITE A NUMBER OF THESE LIMITED PRODUCTION VEHICLES.
NHTSA complaint #11327274 — an unverified report by a vehicle owner.
at 122,696 milesBalch Springs, TX
ELECTRICAL SYSTEM
THE CAR LOOSE POWER ON THE ROAD THE ELECTRONICS IN CAR GO CRAZY THESE MAY LEAD TO ACCIDENTS OR INJURIES CODE C0900 A LOT OF GM PRODUCT HAVE THE SAME PROBLEM GM NEEDS TO DO A RECALL THIS HAPPEN IN THE HIGHWAY IN RUSH HOUR PLEASE TAKE ACTION
NHTSA complaint #11315838 — an unverified report by a vehicle owner.
at 122,696 milesBalch Springs, TX
ENGINE
THE CAR LOOSE POWER ON THE ROAD THE ELECTRONICS IN CAR GO CRAZY THESE MAY LEAD TO ACCIDENTS OR INJURIES CODE C0900 A LOT OF GM PRODUCT HAVE THE SAME PROBLEM GM NEEDS TO DO A RECALL THIS HAPPEN IN THE HIGHWAY IN RUSH HOUR PLEASE TAKE ACTION
NHTSA complaint #11315838 — an unverified report by a vehicle owner.
at 122,696 milesBalch Springs, TX
ELECTRONIC STABILITY CONTROL (ESC)
THE CAR LOOSE POWER ON THE ROAD THE ELECTRONICS IN CAR GO CRAZY THESE MAY LEAD TO ACCIDENTS OR INJURIES CODE C0900 A LOT OF GM PRODUCT HAVE THE SAME PROBLEM GM NEEDS TO DO A RECALL THIS HAPPEN IN THE HIGHWAY IN RUSH HOUR PLEASE TAKE ACTION
NHTSA complaint #11315838 — an unverified report by a vehicle owner.
at 94,339 milesLittleton, CO
SERVICE BRAKES
COMPLETE BRAKE FAILURE (BRAKE PEDAL WENT TO THE FLOOR) WHEN EXITING THE FREEWAY. SIMULTANEOUSLY, THE CHECK ENGINE LIST, SERVICE ABS ON LED SCREEN, AND RED BRAKE LIGHT ILLUMINATED AND WARNING CHIMES. NO PREVIOUS WARNING OR INDICATOR LIGHTS SIGNALING A PROBLEM. HAD SERVICED AT DEALERSHIP WHO INDICATED IT WAS CAUSED BY FAILING HYBRID BATTERY. AFTER BEING IN FOR SERVICE FOR 52 DAYS, I RETRIEVED THE VEHICLE WITH A NEW BATTERY INSTALLED. ONE WEEK LATER, WE EXPERIENCED ANOTHER BRAKING ISSUE. THIS TIME WHILE THERE WAS SOME BRAKING ABILITY THE PEDAL WAS VERY STIFF WHEN PRESSURE WAS APPLIED AND THE BRAKES DID NOT FUNCTION PROPERLY (I.E. THEY DID SLOW THE VEHICLE EVENTUALLY BUT DID NOT STOP THE VEHICLE OR SLOW IT AS IT SHOULD HAVE). BROUGHT BACK IN FOR SERVICE AT A DIFFERENT DEALER WHO STATES THAT THE PBMV FAILED. HOW CAN THIS FAIL WITHOUT ANY WARNING? SHOULDN'T THERE BE SAFETY MEASURES IN PLACE (I.E. THE CAR SHOULD NOT EVEN START IF THIS IS MALFUNCTIONING).
NHTSA complaint #11287105 — an unverified report by a vehicle owner.
at 78,000 milesSAN Antonio, TX
ELECTRICAL SYSTEM
ISSUE STARTED BY HAVING THE ENGINE CUTOFF OR GO INTO LOW POWER MODE. MECHANIC TRIED FINING POWER ISSUES, ENDED UP REPLACING PCM BOARD. ISSUE REMAINED. THEN OIL PRESSURE SENSOR CHECK ENGINE LIGHT CAME ON, HAD A MECHANIC REPLACE THE OIL PRESSURE SENSOR AND EVERYTHING WORKED FOR A LITTLE WHILE. NEXT LOW OIL PRESSURE MESSAGE CAME UP, STATING TO SHUT OFF ENGINE. AFTER READING AROUND, THE ISSUE SEEMS TO BE THAT THE CAMSHAFT ACTUATOR IS BEING STARVED OF OIL DUE TO LOW OIL PRESSURE, THAT IS CAUSED BY THE CAMSHAFT AND BEARINGS BEING BAD. THIS FAULTY PART CAUSES THE VEHICLE TO TURN OFF WHILE RUNNING, EXTREMELY DANGEROUS! HOW LONG UNTIL SOMEONE DIES? NEED GM TO MAKE THIS RIGHT. VEHICLE IS UNDER 80K MILES.
NHTSA complaint #11269759 — an unverified report by a vehicle owner.
at 78,000 milesSAN Antonio, TX
ENGINE
ISSUE STARTED BY HAVING THE ENGINE CUTOFF OR GO INTO LOW POWER MODE. MECHANIC TRIED FINING POWER ISSUES, ENDED UP REPLACING PCM BOARD. ISSUE REMAINED. THEN OIL PRESSURE SENSOR CHECK ENGINE LIGHT CAME ON, HAD A MECHANIC REPLACE THE OIL PRESSURE SENSOR AND EVERYTHING WORKED FOR A LITTLE WHILE. NEXT LOW OIL PRESSURE MESSAGE CAME UP, STATING TO SHUT OFF ENGINE. AFTER READING AROUND, THE ISSUE SEEMS TO BE THAT THE CAMSHAFT ACTUATOR IS BEING STARVED OF OIL DUE TO LOW OIL PRESSURE, THAT IS CAUSED BY THE CAMSHAFT AND BEARINGS BEING BAD. THIS FAULTY PART CAUSES THE VEHICLE TO TURN OFF WHILE RUNNING, EXTREMELY DANGEROUS! HOW LONG UNTIL SOMEONE DIES? NEED GM TO MAKE THIS RIGHT. VEHICLE IS UNDER 80K MILES.
NHTSA complaint #11269759 — an unverified report by a vehicle owner.
at 78,000 milesSAN Antonio, TX
ELECTRONIC STABILITY CONTROL (ESC)
ISSUE STARTED BY HAVING THE ENGINE CUTOFF OR GO INTO LOW POWER MODE. MECHANIC TRIED FINING POWER ISSUES, ENDED UP REPLACING PCM BOARD. ISSUE REMAINED. THEN OIL PRESSURE SENSOR CHECK ENGINE LIGHT CAME ON, HAD A MECHANIC REPLACE THE OIL PRESSURE SENSOR AND EVERYTHING WORKED FOR A LITTLE WHILE. NEXT LOW OIL PRESSURE MESSAGE CAME UP, STATING TO SHUT OFF ENGINE. AFTER READING AROUND, THE ISSUE SEEMS TO BE THAT THE CAMSHAFT ACTUATOR IS BEING STARVED OF OIL DUE TO LOW OIL PRESSURE, THAT IS CAUSED BY THE CAMSHAFT AND BEARINGS BEING BAD. THIS FAULTY PART CAUSES THE VEHICLE TO TURN OFF WHILE RUNNING, EXTREMELY DANGEROUS! HOW LONG UNTIL SOMEONE DIES? NEED GM TO MAKE THIS RIGHT. VEHICLE IS UNDER 80K MILES.
NHTSA complaint #11269759 — an unverified report by a vehicle owner.
at 69,279 milesNaperville, IL
WHEELS:RIM
TL* THE CONTACT OWNS A 2012 CADILLAC ESCALADE. THE CONTACT STATED THAT THE FACTORY RIMS WERE MISSHAPED AND CAUSED THE TIRES TO DEFLATE WEEKLY AND LOSE TIRE PRESSURE DAILY. THE TIRE PRESSURE GAUGE WAS ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME AND THEN TAKEN TO NAPERVILLE CADILLAC (1507 OGDEN AVE, NAPERVILLE, IL 60540, (630) 355-2700) WHERE THE MECHANIC STATED THAT FOUR NEW RIMS NEEDED TO BE INSTALLED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 69,279.
NHTSA complaint #11179785 — an unverified report by a vehicle owner.
at 63,500 milesBluff City, TN
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2012 CADILLAC ESCALADE. WHILE DRIVING 30 MPH, BOTH HEADLIGHTS BLEW OUT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BILL GATTON CHEVROLET (1000 W STATE ST, BRISTOL, TN 37620) WHERE IT WAS DIAGNOSED THAT WATER WAS ENTERING BEHIND THE LENS OF THE HEADLIGHTS, WHICH CAUSED THE BULBS TO BLOW OUT. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 63,500. *TT
NHTSA complaint #11171442 — an unverified report by a vehicle owner.
at 38,000 milesPalm Beach Gardens, FL
UNKNOWN OR OTHER
DASH ON MY ESCALADE HAS CRACKED IN 3 DIFFERENT PLACES AND POSES A HAZARD TO OCCUPANTS. DEALERSHIP SAYS THEY ARE AWARE OF DASH CRACKS IN THAT MODEL AS WELL AS OTHERS BUT GM REFUSES TO RECALL. THIS APPEARS TO BE A MANUFACTURE DEFECT IN MATERIAL USED AND SHOULD BE ADDRESSED ASAP.
NHTSA complaint #11123212 — an unverified report by a vehicle owner.
at 54,000 milesWest Chester, PA
ELECTRICAL SYSTEM
WHILE TRAVELING ON THE HIGHWAY THE VEHICLE RANDOMLY LOST ELECTRICAL POWER, LIGHTS, DOOR LOCKS, EVERYTHING AND THE ENGINE UPSHIFTED INTO SECOND OR THIRD GEAR COMPLETELY ON ITS OWN, THEN REFUSED TO ACCELERATE. THE ELECTRICS WOULD COME BACK ON AND THEN GO OFF AGAIN. THE ELECTRONIC WENT COMPLETELY BERSERK AND PRESENTED A HUGE SAFETY ISSUE FOR MY WIFE, CHILDREN AND I.
NHTSA complaint #11024990 — an unverified report by a vehicle owner.
at 54,000 milesWest Chester, PA
ENGINE
WHILE TRAVELING ON THE HIGHWAY THE VEHICLE RANDOMLY LOST ELECTRICAL POWER, LIGHTS, DOOR LOCKS, EVERYTHING AND THE ENGINE UPSHIFTED INTO SECOND OR THIRD GEAR COMPLETELY ON ITS OWN, THEN REFUSED TO ACCELERATE. THE ELECTRICS WOULD COME BACK ON AND THEN GO OFF AGAIN. THE ELECTRONIC WENT COMPLETELY BERSERK AND PRESENTED A HUGE SAFETY ISSUE FOR MY WIFE, CHILDREN AND I.
NHTSA complaint #11024990 — an unverified report by a vehicle owner.
at 75,645 milesOrlando, FL
POWER TRAIN
LOUD NOISE (KNOCK) WHILE DRIVING ON HIGHWAY 65 MPH, ALL ENGINE LIGHTS CAME ON, VEHICLE TOWED TO RESIDENCE.
NHTSA complaint #10990762 — an unverified report by a vehicle owner.
at 66,000 milesWoodland Hills, CA
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 CADILLAC ESCALADE. WHILE DRIVING AT VARIOUS SPEEDS, THE KEY COULD BE REMOVED FROM THE IGNITION SWITCH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 66,000.
NHTSA complaint #10766400 — an unverified report by a vehicle owner.
at 36,000 milesAllen, KYCrash
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2012 CADILLAC ESCALADE. WHILE DRIVING APPROXIMATELY 5 MPH, THE CONTACT'S VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO TWO OTHER VEHICLES. AFTERWARDS, THE VEHICLE TRAVELED ANOTHER ONE HUNDRED FEET AND THE ENGINE RPMS WENT BACK TO NORMAL. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.
NHTSA complaint #10681412 — an unverified report by a vehicle owner.
at 60,000 milesEL Paseo, TX
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 CADILLAC ESCALADE. WHILE DRIVING VARIOUS SPEEDS, THE INTERIOR AND EXTERIOR LIGHTING FLICKERED AND THE VEHICLE STALLED. IN ADDITION, THE CONTACT MENTIONED THAT THE VEHICLE WOULD INDEPENDENTLY RESTART. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
NHTSA complaint #10671762 — an unverified report by a vehicle owner.
at 18,000 milesFrisco, TX
STEERING
ON THE INDICATED DATE MY WIFE AND I WERE DRIVING FROM DALLAS, TX TO ANN ARBOR, MI. MY WIFE WAS DRIVING AND WE WERE ON I-44 APPROX. 20 MILES SOUTH OF ROLLA, MO. AT HIGHWAY SPEED WE EXPERIENCED SUDDEN AND REPEATED LOSS OF ELECTRICAL POWER AND RELATED POWER SYSTEMS. THIS WAS EVIDENCED BY DOOR LOCKS REPEATEDLY CLICKING ON AND OFF, NAVIGATION SYSTEM FAILURE, AIR CONDITIONING FAILURE, STABILITRACK FAILURE AND LACK OF POWER STEERING. MY WIFE WAS ABLE TO CONTROL THE VEHICLE AND AFTER SEVERAL CALLS TO ONSTAR AND THE USE OF OUR CELL PHONES WE WERE ABLE TO LOCATE A DEALER IN ROLLA. WE ??LIMPED?? INTO THE DEALER AFTER EXPERIENCING SEVERAL MORE ADVERSE FAILURE INCIDENTS. THE DEALER CHECKED OUT THE VEHICLE AND COULD NOT IDENTIFY THE CAUSE THROUGH RUNNING HIS DIAGNOSTICS. HE CONCLUDED THAT THE BATTERY WAS DEFECTIVE AND REPLACED IT ALLOWING US TO CONTINUE OUR TRIP. UNFORTUNATELY THIS EXACT SAME ISSUE RECURRED ON JUNE 21, 2014 WHILE DRIVING AT HIGHWAY SPEEDS IN THE DALLAS, TX AREA AND AGAIN, TWICE, DRIVING AT APPROX. 40 MPH IN FRISCO, TX ON JUNE 23, 2014. THE LOCAL DEALER SERVICED THE VEHICLE ON THOSE DATES AND REPLACED THE NEGATIVE BATTERY CABLE. DURING THE PAST SEVERAL WEEKS I HAVE HAD NUMEROUS CONVERSATIONS WITH GM CUSTOMER CARE SEEKING ASSURANCES THAT THIS WAS A KNOWN PROBLEM AND THAT THE LATEST ??FIX?? WAS GOING TO PERMANENTLY CORRECT THIS SAFETY AND RELIABILITY PROBLEM. UNFORTUNATELY, I HAVE NOT BEEN SATISFIED THAT THIS PROBLEM HAS BEEN PERMANENTLY FIXED. I AM CONCERNED THAT WE WILL HAVE A RE-OCCURRENCE OF THIS PROBLEM IN THE FUTURE.
NHTSA complaint #10609340 — an unverified report by a vehicle owner.