2017 Chevrolet Bolt EV steering problems

STEERING

COMPONENT: Electric power steering (EPS) steering gear / rack and pinion assembly. WHAT HAPPENED: The steering gear binds internally. After a turn the wheel does not return to center and must be forced back to straight; steering feel is stiff and clunky. On at least one occasion the wheel felt stuck in place partway through a turn and I had to fight it to finish the maneuver. I nearly lost control of the vehicle. Exact date, location and speed of that incident: UNKNOWN. The condition is chronic and has worsened over time. I own two Bolt EVs (2017's); both have this defect and I am filing a separate complaint for each. Mileage on this vehicle: approx 96,000 but it's been bad since 80,000 (at the very least). SAFETY RISK: Binding steering requires manual correction after every turn, increasing risk of overcorrection, unintended lane departure and delayed emergency response. Worst at intersections, on/off ramps and parking lots. The driver cannot anticipate when the wheel will stick. WARNING LAMPS / PRIOR SYMPTOMS: [No warning lamps, messages or codes appeared] Earliest symptom: [stiff or notchy steering]. First noticed [right away when I bought the car used]. CONFIRMED BY DEALER OR SHOP: [not yet presented] INSPECTED BY MANUFACTURER, POLICE OR INSURANCE: No. AVAILABLE FOR INSPECTION: Yes — vehicle and original steering gear assembly. This failure is widely reported across Bolt EV and EUV model years. GM service information contains a diagnostic procedure for poor return of the steering wheel, indicating the manufacturer is aware of it. No safety recall has been issued, and dealer repair runs $2,500-$3,500 because the subframe must be lowered to reach the rack. Videos of the repair are available online, which also include plenty of discussion about the symptoms and dangers: [XXX] and [XXX] I request that NHTSA open an investigation into the Bolt EV/EUV steering gear as this should 100% be a priority safety recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11758681 — an unverified report by a vehicle owner.

STEERING

I am experiencing a commonly reported issue with the steering rack binding and failing to self-center after a turn. Turning the steering wheel left and right has become increasingly more stiff over time. Unreliable steering, especially during turns could potentially lead to an accident/collision.

NHTSA complaint #11756586 — an unverified report by a vehicle owner.

STEERING

Steering is binding, does not return to center when turning, it has play in the steering, and rattles and shakes when driving in the highway. Dealer said it needs a steering shaft replacement. The car has been doing this since it had less than 50k miles. There were no warning lamps or messages. Since this is steering, it is dangerous and puts others at risk. The steering binding is a safety issue, and if left along long enough it might fully bind up causing an accident, and also reduces my ability to sense road traction conditions and make fine adjustments; I feel a recall is warranted because of the serious nature of this problem.

NHTSA complaint #11753742 — an unverified report by a vehicle owner.

STEERING

Component or system that failed/malfunctioned: The Electric Power Steering (EPS) Gear / Steering Rack Assembly. The component has not yet been removed from the vehicle and is available for physical inspection upon request. How safety is put at risk: When navigating low-speed turns or accelerating from a stop where the steering wheel is rotated to approximately 45 degrees, the steering gear mechanically binds and catches. The wheel completely fails to self-center or return to a straight position on its own. The driver must apply sudden, manual physical force to yank the wheel back to center. This creates an immediate loss-of-control and lane-departure hazard during low-speed maneuvers. Because this is a progressive mechanical wear issue, there is a severe risk of a total steering lockup at higher highway speeds. Confirmation by dealer/independent center & manufacturer inspection: The vehicle has not yet been inspected by a dealer, independent service center, or the manufacturer due to the high out-of-pocket cost of the repair. The owner is operating the vehicle with extreme caution while awaiting a formal safety recall regarding this documented steering gear defect. Warning lamps, messages, or prior symptoms: No electronic dashboard warning lights or error messages have illuminated. The primary prior symptom was a subtle, rotational scraping/friction noise heard coming from the front driver-side wheel well when passing roadside walls or barriers, indicating ongoing mechanical friction within the steering assembly. The 45-degree steering binding first appeared several months ago and has progressively worsened.

NHTSA complaint #11745441 — an unverified report by a vehicle owner.

STEERING

The steering has become stiff; the steering wheel does not return to center after a turn without driver assistance.

NHTSA complaint #11738783 — an unverified report by a vehicle owner.

STEERING

The steering gear (rack and pinion) assembly exhibits clunking when turning the steering wheel at low speeds, and does not return to center at higher speed (stays in turned position when let go). This is available for inspection upon request. Our safety is put at risk because the steering feels strange and does not behave as with other cars, requiring force to return the wheel to center in a turn at speed. This problem has been confirmed by a qualified service center and they attempted to fix it by replacing the intermediate steering column, but it did not resolve the issue. There were no warning messages.

NHTSA complaint #11723926 — an unverified report by a vehicle owner.

STEERING

Sometimes, when driving in a turn, either direction, and hands are released from the steering wheel, the vehicle does not return to center. Force is required to cause the steering to begin returning to center. Once it begins returning to center, seems to always continue to center. This is a dangerous departure from decades of common vehicle operation. An unsuspecting driver can drive into an obstacle or people.

NHTSA complaint #11711091 — an unverified report by a vehicle owner.

STEERING

Steering rack broke, wheel won’t return to center. Dealer wants $3k dollars to fix. This should be recalled as the amount of cars it happens to is significantly high.

NHTSA complaint #11702323 — an unverified report by a vehicle owner.

STEERING

The steering on the car does not return to center and sticks to the position turned and has to be manually pushed back to center. This is an issue with the steering rack.

NHTSA complaint #11694885 — an unverified report by a vehicle owner.

STEERING

The steering does not self-center after making a turn. It feels stiff and remains in the turned position, requiring manual effort to bring it back to center.

NHTSA complaint #11694504 — an unverified report by a vehicle owner.

STEERING

Steering doesn't return to center after turning. In sweeping turns, it is quite dangerous as the vehicle wants to push harder into the turn and requires operator to push the wheel back toward center to keep the vehicle on the road

NHTSA complaint #11691865 — an unverified report by a vehicle owner.

STEERING

The steering wheel in the Chevrolet Bolt fails to return to center on its own. This is due to the steering rack grease hardening over time. This is a common issue with these cars but I am willing to offer my car for inspection on request. This is a safety and usability issue - my wife has carpal tunnel and struggles to properly return the vehicle to center when making a turn without pain. This does not show any specific warning lights. The component in this car has not been inspected, but the symptoms are always apparent, so it is always reproducible. This is very similar to if the power steering in a gas car were to fail. We have not had the issue fixed yet, but will likely need to do so in order to continue using the car safely.

NHTSA complaint #11691715 — an unverified report by a vehicle owner.

STEERING

Steering wheel sticks and doesn't return to center. Service center says the steering rack need to be replaced. The issue creates a significant safety hazard by impeding my ability to control the vehicle during turns, potentially leading to accidents.

NHTSA complaint #11686734 — an unverified report by a vehicle owner.

STEERING

Sticking steering wheel. Does not return to center, stiff steering. If steering wheel is not manually return to center, vehicle will continue to turn.

NHTSA complaint #11684985 — an unverified report by a vehicle owner.

STEERING

STEERING WILL NOT RETURN TO CENTER. STIFF AND SLUGGISH.

NHTSA complaint #11677486 — an unverified report by a vehicle owner.

STEERING

Steering wheel is not returning to center after a turn. It can be dangerous in certain situations where you would expect the steering to center after making a turn. Took it into a mechanic and they said its a common issue on the bolts. Power steering rack is faulty. This needs to be investigated.... Lots of complaints online!

NHTSA complaint #11671055 — an unverified report by a vehicle owner.

STEERING

The cars steering is very stiff and won’t return to center without assistance. The vehicles steering is not working as intended. Unfortunately I am unable to see a dealership as the cost to repair is over $4000. The car only has 62k miles and should not be failing so early. This a danger to myself and other drivers

NHTSA complaint #11664065 — an unverified report by a vehicle owner.

STEERING

The steering has gotten stiffer over time. It no longer returns to center on its own.

NHTSA complaint #11662771 — an unverified report by a vehicle owner.

STEERING

The steering wheel intermittently sticks and fails to return to center after turns or minor corrections, especially at low to moderate speeds. This requires constant manual correction to re-center the vehicle, which increases the risk of overcorrection or unintended lane departure. There are no warning lights or noise, and the issue does not appear to be related to alignment, tires, or pressure. Many other Chevy Bolt owners are reporting the same behavior, pointing to a potential defect in the steering gear or rack. This is a serious safety hazard that could result in loss of vehicle control. GM has not issued a recall or service bulletin, and repairs are expensive. See community reports here: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11662013 — an unverified report by a vehicle owner.

STEERING

My Bolt has 87k miles and the steering sticks in various rotation spots. Accelerating doesn't affect the auto-straightening, as power steering should. I've been told to pull the boots back on the steering rack and regreasing the rack. My mechanic won't do this due to a safety. There are 100s of folks on Reddit experiencing the same issue. Some of these folks have less than 50k miles on their cars. Dealerships around the country are quoting $3-4k to replace the steering rack. This should be recalled, IMO. Thanks! [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11662166 — an unverified report by a vehicle owner.

STEERING

The contact owns a 2017 Chevrolet Bolt EV. The contact stated that while driving at various speeds and attempting to complete a left or right turn, the steering wheel failed to return to center and was sticking. There was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed; however, the contact was informed that further diagnostic tests were required to determine the cause for the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 35,000.

NHTSA complaint #11662209 — an unverified report by a vehicle owner.

STEERING

The steering feels like it takes more input to control the steering than is reasonable. When coming out of a curve at speed, the steering doesn't return to center and continues to turn requiring additional steering input to come out of the turn.

NHTSA complaint #11661546 — an unverified report by a vehicle owner.

STEERING

Steering wheel is stiff and doesn’t return to the center point smoothly especially when going 25 mph and faster. Possible safety issue.

NHTSA complaint #11659126 — an unverified report by a vehicle owner.

STEERING

When corning the steering wheel intermittently sticks and fails to return to center after turns, at any speed but especially at low to moderate speeds. This requires me manually turn the wheel to re-center the vehicle, which increases the risk of overcorrection or unintended lane departure. There are no warning lights or noise, and the issue us not appear to be related to alignment, tires, or tire pressure. Many other Chevy Bolt owners are reporting the same behavior. This leads me to believe that this is a potential defect in the steering gear or rack. This is a safety hazard that could result in loss of vehicle control. GM has not issued a recall or service bulletin, and repairs are expensive.

NHTSA complaint #11658775 — an unverified report by a vehicle owner.

STEERING

While driving, especially at lower speeds or during small steering inputs (such as switching lanes), the steering wheel does not return to center as expected. Instead, it sticks in the turned position, requiring extra effort to manually re-center the wheel. This issue is intermittent but persistent, and worsens over time. It appears to originate from the steering gear/rack, as there is no abnormal noise or warning lights. The car does not exhibit issues with alignment or tire wear, and tire pressure is within recommended specs. This behavior creates a safety hazard, as the driver must constantly correct the wheel back to center, especially after turns or curves. This introduces risk of overcorrection, lane departure, or delayed reaction in emergencies. Multiple other Bolt owners are reporting similar symptoms in this owner forum thread, suggesting a potential defect in the steering gear or electric steering system. GM has not issued a recall or service bulletin on this yet, and repair costs are substantial out-of-pocket. This issue could result in loss of control if it worsens. Please investigate.

NHTSA complaint #11658685 — an unverified report by a vehicle owner.

STEERING

The steering wheel does not return to center when turning either direction. Steering alternates between feeling loose and tight. After doing some research online, this is definitely a common problem with this vehicle among other drivers. Often it doesn't feel safe.

NHTSA complaint #11655672 — an unverified report by a vehicle owner.

STEERING

The steering has grown very stiff and does not return to center. It also feels unstable at speed

NHTSA complaint #11655333 — an unverified report by a vehicle owner.

STEERING

My 2017 Chevy Bolt ev, (as well as others as found on the Chevy Bolt ev owners forum) has a problem with the steering wheel sticking during turns and not returning to center. The dealers want $2200 - $2500 to replace the steering rack. Since this is a frequently reported problem and can represent a hazard, should this be subject to a recall? I am puting in todays date, however this existed since purchasing the car.

NHTSA complaint #11654852 — an unverified report by a vehicle owner.

STEERING

Steering system does not return to center after turns. This is a 'known' issue on the forums, and is due to the lubricant drying out. If left untended, the steering system will eventually bind and possibly seize up. GM response is to replace the steering rack and pinion for a cost of $3000-4000.

NHTSA complaint #11654249 — an unverified report by a vehicle owner.

STEERING

Car is not returning to center on turns without significant effort by driver. This has almost caused multiple accidents. This is a common problem and should be a recall

NHTSA complaint #11654097 — an unverified report by a vehicle owner.