COOLANT FIRES
FaultScore report
1996 Chevrolet Caprice problems
Owners have filed 87 complaints about the 1996 Chevrolet Caprice with NHTSA between 1995 and 2023. The largest single group is the suspension. Across this model's run it ranks 4 of 5 worst.
FaultScore 35/100
Higher is worse. Measured against the other years of the Chevrolet Caprice.
How this is worked outThe numbers
87
Complaints
1
Crashes reported
0
Fires reported
1
Injuries reported
1 complaint reports a death.
59,000 mi
Median mileage at failure
Half of reported failures happened before this
18%
Failed under 36,000 miles
Inside a typical bumper-to-bumper warranty
What kind of bad
The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.
- Complaint volume — 47
- Against the median year of the Chevrolet Caprice. 50 means typical for this model; 100 means roughly double.
- Severity — 18
- 3.4% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
- Early failure — 31
- 18% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.
How 1996 compares with every other Chevrolet Caprice
Click any bar to open that year's report.
What breaks on a 1996 Chevrolet Caprice
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Median failure at 75,600 miles
Median failure at 28,000 miles
Median failure at 50,000 miles
Median failure at 142,000 miles
Median failure at 89,544 miles
Median failure at 131,000 miles
1 crashes, 0 fires
Exactly what failed
NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.
When it fails
Odometer readings owners gave when they filed. About half of all complaints include one.
When owners complained
A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.
NHTSA investigations into the 1996 Chevrolet Caprice
An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.
REAR WHEEL SEPARATION
GM NOTIFIED ODI THAT THEY ARE CONDUCTING A RECALL TO RETORQUE THE WHEEL LUG NUTS ON VEHICLES BUILT BETWEEN AUGUST AND SEPTEMBER OF 1995.IT IS ANTICIPATED THAT MOST VEHICLES WILL REQUIRE THE WHEEL LUG NUTS TO BE RETORQUED TO 135 N.M(100 LB. FT.).CUSTOMERS WHO HAVE HAD ALL FOUR OF THEIR TIRES AND WHEELS ROTATED SHOULD HAVE PROPERLY TORQUED LUG NUTS.HOWEVER, GM IS OFFERING CUSTOMERS WHO HAVE HAD THEIR TIRES AND WHEELS ROTATED THE OPTION OF RETURNING TO THEIR DEALER FOR THIS REPAIR OR COMPLETING AND RETURNING AN OWNER REPLY CARD INCLUDED WITH THEIR RECALL NOTICE.THIS ENGINEERING ANALYSIS IS CLOSED...
REAR WHEEL SEPARATION
INFORMATION OBTAINED FROM GM INDICATES THAT FURTHER INVESTIGATION TO DETERMINE THE CAUSE OF WHEEL SEPARATIONS IS WARRANTED.IN GM'S RESPONSE DATED APRIL 26, 1996, GM STATED THAT:GM HAS NOT IDENTIFIED ANY DEFECT IN THE MANUFACTURE OF THE SUBJECT VEHICLES WHIH MAY CONTRIBUTE TO WHEEL SEPARATION.INVESTIGATION AS TO THE ROOT CAUSE OF WHEEL SEPARATIONS IS CONTINUING.THE RESULTS OF THESE FURTHER INVESTIGATIONS ARE REQUIRED TO ASSESS THE PROBABILITY OF ANY FUTURE INCIDENTS . . .
Recalls on the 1996 Chevrolet Caprice
A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.
United States — NHTSA
EXTERIOR LIGHTING:HEADLIGHTS
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
EXTERIOR LIGHTING
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
EXTERIOR LIGHTING
CERTAIN AJ MOTORSPORT COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
Risk: LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
EXTERIOR LIGHTING
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
Risk: WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
WHEELS:LUGS/NUTS/BOLTS/STUDS
THE WHEEL LUG NUTS WERE NOT TIGHTENED TO THE PROPER SPECIFICATION DURING ASSEMBLY.
Risk: THIS CONDITION COULD RESULT IN A FRACTURE OF THE WHEEL STUDS CAUSING THE WHEEL TO SEPARATE FROM THE VEHICLE.
SUSPENSION:REAR
THE REAR LOWER CONTROL ARM CAN CRACK AT THE REAR STABILIZER BAR ATTACHMENT.
Risk: THIS CONDITION CAN BE AGGRAVATED BY THE SEVERE DUTY CYCLE OF THESE VEHICLES AND EVENTUALLY CAUSE THE LOWER CONTROL ARM TO FRACTURE COMPLETELY CAUSING A LOSS OF VEHICLE CONTROL WITHOUT PRIOR WARNING.
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DEFECTIVE LOWER CONTROL ARM BALL JOINT ATTACHMENT NUTS WERE NOT PROPERLY TORQUED AND CAN LOOSEN.
Risk: THE LOWER CONTROL ARM BALL JOINT CAN LOOSEN, FATIGUE, AND SEPARATE FROM THE FRONT SUSPENSION KNUCKLE RESULTING IN A LOSS OF VEHICLE CONTROL.
AIR BAGS
THESE VEHICLES WERE SHIPPED WITH BOTH THE SUPPLEMENTAL INFLATABLE RESTRAINT CAUTION LABEL AND A ROOF RACK CAUTION LABEL INSTALLED ON THE SAME SIDE OF THE SUN VISOR. THIS DOES NOT MEET THE REQUIREMENTS OF FMVSS NO.208, "OCCUPANT CRASH PROTECTION."
Risk: CONSEQUENCE OF NON-COMPLIANCE: OPERATORS COULD FAIL TO NOTICE AND HEED THE WARNING LABELS.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not always mirror the American ones.
Suspension
THE WHEEL LUG NUTS ON THESE VEHICLES MAY NOT HAVE BEEN TIGHTENED TO SPECIFICATION DURING ASSEMBLY. THIS MAY RESULT IN FRACTURE OF THE WHEEL STUDS, WHICH COULD CAUSE THE WHEEL TO SEPARATE FROM THE VEHICLE. IF THIS WERE TO OCCUR WHILE THE VEHICLE WAS IN MOTION, A CRASH COULD OCCUR WITHOUT PRIOR WARNING. CORRECTION: WHEEL LUG NUTS WILL BE TIGHTENED TO SPECIFICATION.
Suspension
NOTE: POLICE SEDANS AND TAXI CABS. THE REAR LOWER CONTROL ARM MAY CRACK AT THE REAR STABILIZER BAR ATTACHMENT AND EVENTUALLY COULD CAUSE THE LOWER CONTROL ARM TO FRACTURE COMPLETELY. THIS COULD RESULT IN LOSS OF VEHICLE CONTROL AND A CRASH WITHOUT PRIOR WARNING. CORRECTION: BOTH REAR LOWER CONTROL ARMS AND REAR STABILIZER BAR ATTACHMENTS WILL BE REPLACED ON AFFECTED VEHICLES.
Suspension
NOTE: INCLUDES CAPRICE POLICE SEDANS, TAXI CABS AND SPECIAL SERVICE WAGONS; FLEETWOOD HEARSE AND LIMOUSINE. THE LOWER CONTROL ARM BALL JOINT ATTACHMENT MAY BE LOOSE. THIS CONDITION CAN CAUSE THE LOWER CONTROL ARM BALL JOINT TO LOOSEN, FATIGUE AND SEPARATE FROM THE FRONT SUSPENSION KNUCKLE. IF SEPARATION WERE TO OCCUR WITH THE VEHICLE IN MOTION, LOSS OF VEHICLE CONTROL COULD OCCUR, WHICH COULD RESULT IN A VEHICLE CRASH. CORRECTION: FRONT LOWER CONTROL ARM BALL JOINT ATTACHMENT NUTS WILL BE INSPECTED FOR PROPER TORQUE. IF THE BALL JOINT HAS LOOSENED FROM THE KNUCKLE, BOTH THE BALL JOINT AND KNUCKLE WILL BE REPLACED.
Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.
Complaints that involved harm
Reports where the owner recorded a crash, a fire, an injury or a death.
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
CONSUMERS CHILD WAS ABLE TO SHIFT GEARS INTO NEUTRAL. CHILD JUMPED OUT AND WAS RUN OVER BY THE CAR. THIS IS A SAFETY ISSUE WITH ALL CARS THAT NEED TO BE TAKEN CARE OFF.
NHTSA complaint #852222 — an unverified report by a vehicle owner.
AIR BAGS:FRONTAL
CONSUMER WAS DRIVING AT APRROXIMATELY 45 MPH ,MADE A DIRECT HEAD-ON HIT AGAINST GUARDRAIL ,VEHICLE THEN FLIPPED OVER . BOTH DRIVER'S AND PASSENGER'S SIDE AIRBAGS DID NOT DEPLOY, RESULTING IN THE DRIVER 'S DEATH , MANUFACTURER HAS BEEN NOTIFIED, VEHICLE IS CONSIDERED A TOTAL LOSS.
NHTSA complaint #822245 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
STRUCTURE:BODY
The vats system is the problem on my 96 Impala it just shut my car off for the past 3 mos
NHTSA complaint #11522932 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
The vats system is the problem on my 96 Impala it just shut my car off for the past 3 mos
NHTSA complaint #11522932 — an unverified report by a vehicle owner.
ENGINE
The vats system is the problem on my 96 Impala it just shut my car off for the past 3 mos
NHTSA complaint #11522932 — an unverified report by a vehicle owner.
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
SAFETY EMISSIONS.
NHTSA complaint #10452378 — an unverified report by a vehicle owner.
ENGINE AND ENGINE COOLING
SAFETY EMISSIONS.
NHTSA complaint #10452378 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 1996 CHEVROLET CAPRICE. THE CONTACT WAS DRIVING 45 MPH WHEN HE HEARD A DRAGGING NOISE COMING FROM UNDER THE VEHICLE. THE VEHICLE WAS MANEUVERED TO THE SHOULDER AND THE CONTACT NOTICED THAT THE STRAPS WHICH HELD THE FUEL TANK IN PLACE WERE FRACTURED DUE TO CORROSION. THE VEHICLE WAS SAFELY DRIVEN HOME AND PARKED. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 145,000.
NHTSA complaint #10425416 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 1996 CHEVROLET CAPRICE. WHILE DRIVING 45 MPH, THE INSTRUMENT PANEL CLUSTER LIGHTS BEGAN BLINKING ON AND OFF. THE FAILURE CONTINUED FOR APPROXIMATELY SIX MONTHS UNTIL IT COMPLETELY SHUT OFF. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THE PANEL CLUSTER WAS A RECURRING FAILURE WITH THAT MAKE AND MODEL VEHICLE. SHE HAD TO REPLACE THE ENTIRE PANEL CLUSTER WITH THE SPEEDOMETER AND ODOMETER, WHICH CORRECTED THE FAILURE FOR TWO YEARS. RECENTLY, WHILE DRIVING 5 MPH, THE INSTRUMENT PANEL BEGAN TO FLICKER ON AND OFF AGAIN. WITHIN THE LAST TWO WEEKS, THE INSTRUMENT PANEL SUDDENLY SHUT OFF AND WOULD OCCASIONALLY TURN BACK ON. THE FAILURE CAUSES THE CONTACT TO BE UNSURE OF THE SPEED THAT SHE IS TRAVELING OR HOW MANY MILES ARE ON HER VEHICLE. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 59,000.
NHTSA complaint #10233643 — an unverified report by a vehicle owner.
STRUCTURE:FRAME AND MEMBERS
DURING MAINTENANCE OF MY VEHICLE IT WAS FOUND TO BE MISSING THE BOLTS, GUIDES, WASHERS, BUSHINGS AND NUTS THAT CONNECT THE RADIATOR SUPPORT TO THE FRAME. THIS 1996 CHEVROLET CAPRICE CLASSIC MAY BE ONLY ONE OF MANY WHEREIN THESE CRITICAL BOLTS AND ASSEMBLIES WERE NEVER INSTALLED AT THE FACTORY.
NHTSA complaint #10185016 — an unverified report by a vehicle owner.
TIRES
THE TIRE ON THE CONSUMER'S 1996 CHEVROLET CAPRICE BLEWOUT WHILE PARKED DAMAGING THE ENTIRE FRONT END (COOPER CORNELL TIRE).*MR
NHTSA complaint #10117805 — an unverified report by a vehicle owner.
TIRES
DEFECTIVE TIRES, RESULTING IN TIRES EXPLODING WHILE CAR WAS PARKED, DAMAGING ENTIRE FRONT END OF VEHICLE. *BF THE TIRE STATED THEY SOLD THE CONSUMER THE WRONG TIRES FOR THE WEIGHT OF THE VEHICLE AND EVEN THOUGH IT WAS THE TIRES STORE'S FAULT, THE CONSUMER STILL HAD TO PAY FOR THE UPGRADE.
NHTSA complaint #10097611 — an unverified report by a vehicle owner.
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
WHILE DRIVING AT ANY SPEED CONSUMER HEARD A LOUD KNOCKING NOISE AND THE VEHICLE STARTED TO JERK. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. THE MECHANIC DETERMINED THAT THE UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED.
NHTSA complaint #10081580 — an unverified report by a vehicle owner.
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHILE DRIVING AT ANY SPEED CONSUMER HEARD A LOUD KNOCKING NOISE AND THE VEHICLE STARTED TO JERK. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. THE MECHANIC DETERMINED THAT THE UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED.
NHTSA complaint #10081580 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
WHEN DRIVING BELOW 20 MPH VEHICLE WOULD STALL. THE VEHICLE WAS TAKEN TO THE DEALER ON THREE SEPARATE OCCASIONS AND THE DEALER REPLACED THE DISTRIBUTOR/SPARK PLUGS AND SOMETHING ON THE DRIVESHAFT. HOWEVER, THE PROBLEM RECURRED. *AK THE DISTRIBUTOR CAP WAS REPLACED DUE TO A BROKEN SCREW ON THE CAP AND ROTOR. *SCC
NHTSA complaint #10042324 — an unverified report by a vehicle owner.
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
VEHICLE EXPERIENCED THE SAME DEFECT WITH ITS LOWER CONTROL ARM AS STATED IN RECALL 96 V 018 001; BUT THIS VEHICLE WAS NOT INCLUDED DUE TO VIN.
NHTSA complaint #10033593 — an unverified report by a vehicle owner.
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
RIGHT FRONT BALL JOINTS BROKE.
NHTSA complaint #10016205 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
THE CONSUMER MUST APPLY EXCESSIVE FORCE TO THE ACCELERATOR PEDAL TO GAIN SPEED.
NHTSA complaint #10015628 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
THE ACCELERATOR IDLED WHILE DRIVING.
NHTSA complaint #10015586 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
THE ACCELERATOR IDLED WHILE DRIVING.
NHTSA complaint #10015587 — an unverified report by a vehicle owner.
STEERING:RACK AND PINION
I HAVE A 1996 CHEVROLET CAPRICE WITH ONLY 28, 000 MILES ON IT. SEVERAL OCCURANCES OF STEERING LOOCKUP WHEN GOING AT VERY SLOW SPEEDS AND TURNING EITHER LET OR RIGHT. RACING THE ENGINE SEEMS TO CLEAR THE PROBLEM SOMETIMES. THE STEERING PUMP WAS REPLACED BUT THE PROBLEM CONTINES TO OCCUR OCCASIONALLY.
NHTSA complaint #10007612 — an unverified report by a vehicle owner.
STEERING
CONSUMER STATED THAT WHILE DRIVING AT 15MPH ON FLAT SURFACE AND WITHOUT WARNING THE STEERING WHEEL LOCKED UP. DEALER NOTIFIED. TS
NHTSA complaint #10004598 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CONSUMER COMPLAINED ABOUT FUEL PUMP PROBLEMS. ALSO, WHILE DRIVING FUEL PUMP BURNED OUT, AND LUCKILY IT DID NOT EXPLODE. FUEL PUMP AND FUEL SENDING MODULE WERE REPLACED. *TS *TT *NLM.
NHTSA complaint #8023678 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CONSUMER STATES THE FUEL PUMP ON THE VEHICLE WENT OUT WHILE THE CONSUMER WAS DRIVING, CAUSING THE VEHICLE TO SHUT OFF AND NOT MOVE ANY WHERE. ALSO THE CONSUMER DOES NOT THINK THAT THE FUEL PUMP IS IN A PROPER PLACE, BECAUSE IF THERE WAS A SPARK THE VEHICLE COULD HAVE CAUGHT ON FIRE. CONTACTED DEALER.
NHTSA complaint #8017915 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
WHILE DRIVING, BRAKE HOSE RUBS ITS MOUNTING BOLT. IT WAS INSTALLED WITH A LOOP IN THE HOSE. REPAIR HAS BEEN MADE ON VEHICLE.*AK CONSUMER STATED THE HOSE WAS WORN IN THE REENFORCING LAYER OF THE HOSE, CONSUMER NOTICED THIS WHEN THE WHEEL WAS OFF.
NHTSA complaint #8013886 — an unverified report by a vehicle owner.
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
HEATER IS NOT WORKING ALTHOUGH THE SYSTEM HAS BEEN FLUSHED THREE TIMES. DEALER HAS BEEN CONTATCED. PLEASE PROVIDE FURTHER DETAILS.
NHTSA complaint #8001331 — an unverified report by a vehicle owner.
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DRIVER SIDE LOWER CONTROL ARM BALL JOINT STUD AND NUT WERE SEPARATED, R/R BALL JOINT
NHTSA complaint #9004422 — an unverified report by a vehicle owner.