Owners have filed 17 complaints
about the 2017 Chevrolet Cheverolet SS with NHTSA between 2017 and 2026.
The largest single group is the steering.
Across this model's run it ranks 3 of 4 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 28
Against the median year of the Chevrolet Cheverolet SS. 50 means typical for this
model; 100 means roughly double.
Severity — 30
5.9% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 100
70% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2017 compares with every other Chevrolet Cheverolet SS
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2017 Chevrolet Cheverolet SS
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Steering
317.6%
Median failure at 20,170 miles
Other & Unspecified
211.8%
Median failure at 330 miles
Seat Belts
211.8%
Median failure at 130,000 miles
Suspension
211.8%
Median failure at 22,000 miles
Airbags
211.8%
Median failure at 122,000 miles
Wheels
15.9%
Median failure at 22,000 miles
Windows, Mirrors & Wipers
15.9%
Median failure at 330 miles
Fuel & Propulsion
15.9%
Median failure at 130,000 miles
Body & Structure
15.9%
Brakes
15.9%
Median failure at 23,000 miles
Electrical System
15.9%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
220.0%
10,000 – 24,999 miles
550.0%
100,000 – 149,999 miles
330.0%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
May 2017peak 3Aug 2026
Complaints that involved harm
Reports where the owner recorded a crash, a fire, an injury or a death.
at 122,000 milesSchenectady, NY1 injured
AIR BAGS
The contact owns a 2017 Chevrolet City Express. The contact stated that while his sister’s husband was driving 65 MPH, the air bags deployed unexpectedly without impact. The contact’s sister sustained bruising to the shoulder and eardrum. In addition, the husband also sustained eardrum ringing due to the air bag deployment. No medical attention was required. No police report was filed. The manufacturer was not notified of the failure. The approximate failure mileage was 122,000.
NHTSA complaint #11757515 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 122,000 milesSchenectady, NY1 injured
AIR BAGS
The contact owns a 2017 Chevrolet City Express. The contact stated that while his sister’s husband was driving 65 MPH, the air bags deployed unexpectedly without impact. The contact’s sister sustained bruising to the shoulder and eardrum. In addition, the husband also sustained eardrum ringing due to the air bag deployment. No medical attention was required. No police report was filed. The manufacturer was not notified of the failure. The approximate failure mileage was 122,000.
NHTSA complaint #11757515 — an unverified report by a vehicle owner.
at 130,000 milesAnn Arbor, MI
SEAT BELTS
The contact owns a 2017 Chevrolet City Express. The contact stated that while making a right turn, there was an abnormal gasoline odor inside the cabin of the vehicle. The seat belt warning light was illuminated. The contact stated that the vehicle lost motive power and was not driving properly. The vehicle was taken to a dealer; however, the failure was not duplicated. The contact stated that on another occasion, the vehicle was taken to a dealer to be repaired under recall; however, the vehicle sat for 24 hours unrepaired. The manufacturer was not notified of the failure. The failure mileage was approximately 130,000.
NHTSA complaint #11717483 — an unverified report by a vehicle owner.
at 130,000 milesAnn Arbor, MI
FUEL SYSTEM, GASOLINE
The contact owns a 2017 Chevrolet City Express. The contact stated that while making a right turn, there was an abnormal gasoline odor inside the cabin of the vehicle. The seat belt warning light was illuminated. The contact stated that the vehicle lost motive power and was not driving properly. The vehicle was taken to a dealer; however, the failure was not duplicated. The contact stated that on another occasion, the vehicle was taken to a dealer to be repaired under recall; however, the vehicle sat for 24 hours unrepaired. The manufacturer was not notified of the failure. The failure mileage was approximately 130,000.
NHTSA complaint #11717483 — an unverified report by a vehicle owner.
Evanston, IL
SEAT BELTS
The airbag warning light activated and two separate service facilities confirmed the problem was with the seatbelt tensioner cable. This could put the driver at risk of serious injury in a collision as the seatbelt may not properly restrain the driver. This car has a recall for model years 2014-2016 for this exact issue, yet GM tells me that there is no recall on my 2017 vehicle with the same exact problem and that I must pay over $1100 to fix the issue. This is a very low volume vehicle. I have the same problem the recall was issued for. How can this not be covered by the recall?
NHTSA complaint #11641420 — an unverified report by a vehicle owner.
Evanston, IL
AIR BAGS
The airbag warning light activated and two separate service facilities confirmed the problem was with the seatbelt tensioner cable. This could put the driver at risk of serious injury in a collision as the seatbelt may not properly restrain the driver. This car has a recall for model years 2014-2016 for this exact issue, yet GM tells me that there is no recall on my 2017 vehicle with the same exact problem and that I must pay over $1100 to fix the issue. This is a very low volume vehicle. I have the same problem the recall was issued for. How can this not be covered by the recall?
NHTSA complaint #11641420 — an unverified report by a vehicle owner.
West Columbia, SC
STEERING
As I was driving, my car decided to just turn off. All of the electronics turned off and I lost ignition. Moments later, while I was still rolling, the car turned back on. This issue has happened multiple times but nothing super serios ever happened and i was able to maintain control of the vehicle every time. Since it is a manual transmission, I was able to stay in gear and continue on. The issue with the steering came after the car turned back on. The "SERVICE POWER STEERING, DRIVE WITH CARE" message came across my screen. I used my scanner to see what the codes are, and it have me a "Power Steering Control Module" C0800-03 code, as well as a "Keyless Entry" U0140, a "Parking Assist Module" U0420 code. I know this was a know issue with the 2014 through 2016's but my 2017 is experiencing the same issue as the previous years it seems. I feel unsafe driving the vehicle now and I'm going to be reaching out to multiple dealerships to figure out the issues and see if there is anything they can do about this major issue.
NHTSA complaint #11626945 — an unverified report by a vehicle owner.
West Columbia, SC
ELECTRICAL SYSTEM
As I was driving, my car decided to just turn off. All of the electronics turned off and I lost ignition. Moments later, while I was still rolling, the car turned back on. This issue has happened multiple times but nothing super serios ever happened and i was able to maintain control of the vehicle every time. Since it is a manual transmission, I was able to stay in gear and continue on. The issue with the steering came after the car turned back on. The "SERVICE POWER STEERING, DRIVE WITH CARE" message came across my screen. I used my scanner to see what the codes are, and it have me a "Power Steering Control Module" C0800-03 code, as well as a "Keyless Entry" U0140, a "Parking Assist Module" U0420 code. I know this was a know issue with the 2014 through 2016's but my 2017 is experiencing the same issue as the previous years it seems. I feel unsafe driving the vehicle now and I'm going to be reaching out to multiple dealerships to figure out the issues and see if there is anything they can do about this major issue.
NHTSA complaint #11626945 — an unverified report by a vehicle owner.
Costa Mesa, CA
SUSPENSION
Right rear sealed wheel bearing failed and was just replaced at 50,564 miles at a cost of $1,142,82, parts, tax, and labor. I have seen correspondence from approximately 12 other owners of this model vehicle (12,500 imported to the USA by Chevrolet over 4 years), who have all experienced similar failure of front and/or rear bearings at 40-50k miles. These bearings reside in the knuckle assembly of the suspension system. Failure of these bearings can cause fires, accidents, and/or other more catastrophic damage. Fortunately, I noticed the noise of the failing bearing before any incident occurred. Sealed bearings, which cannot be serviced as regular "open" bearings are at intervals, should not fail so soon. Open bearings can easily last over 100k miles with regular service. It is unreasonable for owners to expect $4,000+ in seal replacement expense at such low mileage. Chevrolet should pay for these repairs and provide a better bearing unit.
NHTSA complaint #11509582 — an unverified report by a vehicle owner.
at 23,000 milesTHE Villages, FL
SERVICE BRAKES
I AM COMPLAINING ABOUT THE BRAKES ON MY 2017 CHEVROLET SS. THE CAR IS STILL UNDER WARRANTY AND EXPERIENCES VERY ANNOYING BRAKE SQUEAL WHEN APPLYING THE BRAKES. I HAVE TALKED DIRECTLY WITH CHEVROLET TO NO AVAIL. I HAVE ALSO EMAILED THE BRAKE MANUFACTURER, BREMBO BRAKES, WITH NO RESPONSE TO MY COMPLAINT. I FEEL THAT THE MANUFACTURER SHOULD TAKE RESPONSIBILITY FOR THIS ISSUE, BUT GM AND THE DEALER SAY IT IS A MAINTENANCE ISSUE, EVEN THOUGH MY VEHICLE IS STILL UNDER WARRANTY.
NHTSA complaint #11310514 — an unverified report by a vehicle owner.
at 18,341 milesImperial Beach, CA
STEERING
MY POWER STEERING HAS A TENDENCY TO FAIL DURING OPERATION OF THE VEHICLE. I HAVE HAD MY POWER STEERING CEASE TO FUNCTION, AND BECOME EXTREMELY DIFFICULT TO CONTROL THE VEHICLE AT SPEED. LUCKILY I WAS ON THE HIGHWAY, AND ABLE TO SAFELY MANEUVER THE VEHICLE TO THE SIDE OF THE HIGHWAY. I SHUT THE VEHICLE OFF AND TURNED IT ON TO SEE IF THE POWER STEERING WOULD RETURN. ON AVERAGE IT TAKES ABOUT 5 CYCLES FOR IT TO RETURN TO NORMAL. IN THE LAST 6 MONTHS, I'VE HAD MY STEERING CEASE FUNCTIONING ABOUT 5 TIMES. THE FIRST TWO TIMES DIDN'T CONCERN ME AS MUCH BECAUSE I THOUGHT IT WAS RANDOM. ONLY UNTIL MY STEERING DIED 3 TIMES IN THE SPAN OF 2 HOURS ON 20MAY19, DID I SUSPECT THIS WAS A SERIOUS ISSUE. APPARENTLY GM SENT OUT A TSB ON 2014-2016MY CHEVROLET SS MODELS, BUT MY 2017MY WAS NOT INCLUDED YET MY VEHICLE IS HAVING THE SAME EXACT FAILURE ACCORDING TO THE TSB FOR THE OTHER MY. I'VE HAD THE STEERING FAIL WHILE DRIVING STRAIGHT ON THE HIGHWAY AND DURING TURNING MANEUVERS DURING CITY DRIVING. DURING STEERING FAILURE, THE DIC DISPLAY WILL CAUTION, "SERVICE POWER STEERING, DRIVE WITH CARE".
NHTSA complaint #11210764 — an unverified report by a vehicle owner.
at 22,000 milesSanta Maria, CA
WHEELS
WHILE TURNING AT 40MPH THE STEERING WHEEL FAILED AND CAUSED MY REAR WHEEL TO HIT A CURB AND DAMAGE THE REAR WHEELS.
NHTSA complaint #11122071 — an unverified report by a vehicle owner.
at 22,000 milesSanta Maria, CA
STEERING
WHILE TURNING AT 40MPH THE STEERING WHEEL FAILED AND CAUSED MY REAR WHEEL TO HIT A CURB AND DAMAGE THE REAR WHEELS.
NHTSA complaint #11122071 — an unverified report by a vehicle owner.
at 22,000 milesSanta Maria, CA
SUSPENSION
WHILE TURNING AT 40MPH THE STEERING WHEEL FAILED AND CAUSED MY REAR WHEEL TO HIT A CURB AND DAMAGE THE REAR WHEELS.
NHTSA complaint #11122071 — an unverified report by a vehicle owner.
North Ridgeville, OH
STRUCTURE
2017 CHEVROLET EXPRESS CARGO VAN. CONSUMER WRITES IN REGARDS TO LOCATION OF GRAB HANDLE. THE LOCATION OF THE HANDLE IMPAIRS THE DRIVERS ABILITY TO MAKE COMPLETE TURNS, *LD
NHTSA complaint #11096329 — an unverified report by a vehicle owner.
Sarasota, FL
UNKNOWN OR OTHER
RECALLS.GOV DOES NOT ACCEPT THIS VIN #?
NHTSA complaint #11003976 — an unverified report by a vehicle owner.
at 330 milesBrighton, MI
UNKNOWN OR OTHER
THE INTERIOR TRIM IS A SHINY CHROME ON THE NAVIGATION AND SHIFTER SURROUNDS. ON SUNNY DAYS THE SUNLIGHT IS REFLECTED OFF THIS TRIM INTO THE DRIVER'S EYES. EVEN SUNGLASSES DON'T NEGATE THIS..IMAGINE SOMEONE WITH A MIRROR REFLECTING THE SUN INTO YOUR EYES. THIS IS DANGEROUS WHEN DRIVING AND LIKELY WILL CAUSE A CRASH, INJURY OR DEATH. THIS IS NOT A SINGLE TYPE OCCURANCE..IT OCCURS NEARLY EVERY SUNNY DAY.
NHTSA complaint #10984269 — an unverified report by a vehicle owner.
at 330 milesBrighton, MI
VISIBILITY/WIPER
THE INTERIOR TRIM IS A SHINY CHROME ON THE NAVIGATION AND SHIFTER SURROUNDS. ON SUNNY DAYS THE SUNLIGHT IS REFLECTED OFF THIS TRIM INTO THE DRIVER'S EYES. EVEN SUNGLASSES DON'T NEGATE THIS..IMAGINE SOMEONE WITH A MIRROR REFLECTING THE SUN INTO YOUR EYES. THIS IS DANGEROUS WHEN DRIVING AND LIKELY WILL CAUSE A CRASH, INJURY OR DEATH. THIS IS NOT A SINGLE TYPE OCCURANCE..IT OCCURS NEARLY EVERY SUNNY DAY.
NHTSA complaint #10984269 — an unverified report by a vehicle owner.