Chevrolet Cheverolet SS steering problems

STEERING

Unknown

NHTSA complaint #11636868 — an unverified report by a vehicle owner.

STEERING

As I was driving, my car decided to just turn off. All of the electronics turned off and I lost ignition. Moments later, while I was still rolling, the car turned back on. This issue has happened multiple times but nothing super serios ever happened and i was able to maintain control of the vehicle every time. Since it is a manual transmission, I was able to stay in gear and continue on. The issue with the steering came after the car turned back on. The "SERVICE POWER STEERING, DRIVE WITH CARE" message came across my screen. I used my scanner to see what the codes are, and it have me a "Power Steering Control Module" C0800-03 code, as well as a "Keyless Entry" U0140, a "Parking Assist Module" U0420 code. I know this was a know issue with the 2014 through 2016's but my 2017 is experiencing the same issue as the previous years it seems. I feel unsafe driving the vehicle now and I'm going to be reaching out to multiple dealerships to figure out the issues and see if there is anything they can do about this major issue.

NHTSA complaint #11626945 — an unverified report by a vehicle owner.

STEERING

The contact owns a 2014 Chevrolet SS. The contact stated while driving approximately 15 MPH, the vehicle made an abnormal sound, and the steering wheel became difficult to turn. The contact stated that the traffic control indicator and the check engine warning lights were illuminated. The "Service Power Steering - Drive with Care" message was displayed on the instrument panel. The contact researched and was made aware of the NHTSA Campaign Number: 19V801000 (Steering); however, the VIN was not included. The vehicle was drivable and was towed to the place of residence. A dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 70,000.

NHTSA complaint #11615981 — an unverified report by a vehicle owner.

STEERING

A few days ago I was heading home from work and sport mode automatically turned on and the “service power steering” warning came on. Then the steering wheel stiffened up 2 times for a few seconds while I was driving. I looked into it and there was a recall before I purchased the vehicle and it was repaired also. But it is the same problem. I contacted the dealer ship but they said there’s no warranty on recalls. I did purchase the car from a used car dealership and still paying it. Car still isn’t running and seems like an expensive repair.

NHTSA complaint #11607251 — an unverified report by a vehicle owner.

STEERING

Lost steering assist while turning left at intersection, steering wheel became very hard to turn. Warning message displayed on dash indicating steering malfunction. Assist returned a few seconds later.

NHTSA complaint #11540478 — an unverified report by a vehicle owner.

STEERING

Lost electric steering. Dealer said that repair had been completed and that it was my responsibility to pay for repair even though there is a recall for this issue.

NHTSA complaint #11521097 — an unverified report by a vehicle owner.

STEERING

Random SRS deployment under normal wet driving conditions

NHTSA complaint #11477699 — an unverified report by a vehicle owner.

STEERING

Collapsed lifter on cyl 6. Lifter tick / knock since 100,200 miles. Car has a warranty until 5/2026 or 171,000 miles and they refuse to honor it. Car has a steering issue. Two separate chevy dealerships unable to fix. vanderevere charged me 500-600 to fix NOTHING AT ALL. serpentini chevy charge me 500-600 and it was repaired for a few months problem is back. Serpentini quoted me 6,000 plus tax to fix my collasped lifter, and at that price its a full engine replace from what it looks like, which means the AFM lifter will fail eventually again and ill need to spend even more money. There is a class action lawsuit out on alot of v8 2007-2022 engines which can be found at (https://www.classaction.org/media/harrison-et-al-v-general-motors-llc.pdf) that the original class action lawsuit. I've also posted the class action lawsuit pdf, as well as what was said price wise by serpentini. Also posted are messages from the drone from jim butler kia dealership. Notice they try to use my oil changes as a way to deny liability, if u call AUL the place that issues the warranty, they cite modified parts (new headers mufflers etc) because they are new but not from GM so they are considered "modifications" and they were all placed on the car by the previous owner and is exactly the same as it was sold to me by jim butler kia. DONT BUY FROM THEM EVER. Donation accepted. I am a delivery person who has lost at least 1 job / delivery platform due to my cars check engine light (auto fails echeck inspections as well) https://www.paypal.com/pools/c/118714940471767016 Send help!

NHTSA complaint #11476638 — an unverified report by a vehicle owner.

STEERING

I was driving on the highway when it was snowing. And my service power steering light came on. And the steering got hard and I was on a curve so I went off the road because I could not control the vehicle since it was so instant. I got out of the center median and drove it home. Come to find out there was a recall for it I don't think it was properly done.

NHTSA complaint #11459571 — an unverified report by a vehicle owner.

STEERING:AUTOMATED/ADAPTIVE STEERING

The contact's client owns a 2014 Chevrolet SS. The contact stated that while his client was driving at various speeds, the power steering assist failed to operate as needed. The contact was not certain if a warning light was illuminated. The contact's client then received a recall notice for NHTSA Campaign Number: 17V382000 (Steering) and the vehicle was taken to the dealer for service. Upon return of the vehicle, the failure persisted, and the vehicle was taken to the independent mechanic. Upon inspection of the vehicle, the contact discovered that the vehicle was not repaired under recall. The contact then notified the manufacturer of the failure and they had offered no assistance. The vehicle had yet to be repaired. The failure mileage was unknown.

NHTSA complaint #11436616 — an unverified report by a vehicle owner.

STEERING

TL* THE CONTACT OWNS A 2015 CHEVROLET SS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS POWER STEERING FUNCTIONALITY WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND THE VEHICLE TEMPORARILY REGAINED POWER STEERING FUNCTIONALITY PRIOR TO THE FAILURE RECURRING. ADDITIONALLY, THE CONTACT ALSO EXPERIENCED THE FAILURE AT START-UP. THE VEHICLE WAS TAKEN TO CLASSIC CHEVY SUGAR LAND (13115 SOUTHWEST FWY, SUGAR LAND, TX 77478, (281) 969-4132) WHERE THE MECHANIC REPLACED THE STEERING GEAR AND THE STEERING RACK. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS OPENED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 20V254000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

NHTSA complaint #11343418 — an unverified report by a vehicle owner.

STEERING

THE LATEST RECALL ON CHEVY SS STEERING RACKS ( MANUFACTURER RECALL NO. : N192285350) STATES RACKS WITHOUT GOLD PLATED CONTACTS ARE UNSAFE AND GOLD PLATED CONTACTS STARTED WITH MODEL YEAR 2017 PRODUCTION. THIS INDICATES ALL MODEL YEAR 2016 SS SEDANS NEED THE STEERING RACK RECALLED AND REPLACED. MINE IS NOT LISTED ON THE RECALL AND A GM REPRESENTATIVE [XXX] ONLY CHECKED THE COMPUTER AND SAID, 'YOUR VIN IS NOT LISTED'. HE COULD NOT SAY THAT I HAD GOLD CONTACTS OR THAT MY STEERING RACK IS SOME HOW 'GOOD' WHEN ALL OTHER MODEL YEAR PRODUCTION IS COVERED BY THE RECALL. LIVING @ 7000 FT IN THE ROCKY MOUNTAINS A STEERING RACK FAILURE IS A SAFETY ISSUE ON CURVING MOUNTAIN ROADS. I WANT TO KNOW IS MY RECALL OMISSION AN ERROR OR DO I SOMEHOW HAVE A SAFE STEERING RACK AMONG 13,000 BAD RACKS ON 2016 CHEVY SS SEDANS. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #11331989 — an unverified report by a vehicle owner.

STEERING

VEHICLE HAS LOSE OF POWER STEERING DURING NORMAL DRIVING CONDITIONS. THE VEHICLES STEERING BECOMES EXTREMELY DIFFICULT AND DANGEROUS TO DRIVE. THE VEHICLE WAS TAKEN TO THE CHEVROLET DEALERSHIP AND INSPECTED. THE STEERING GEAR ASSEMBLY REQUIRES REPLACEMENT PER CHEVROLET DEALERSHIP. THE VEHICLE STEERING GEAR ASSEMBLY WAS INSPECTED BEFORE AND WAS NOT REPLACED ON PREVIOUS POWER STEERING RECALL. THE VEHICLE IS NOT LABELED AS PART OF THE CURRENT 2019 AND 2020 CHEVROLET SS RECALLS, ALTHOUGH THE VEHICLE IS HAVING THE EXACT IDENTICAL POWER STEERING PROBLEMS. DEALERSHIP HAS STATED THAT THE REPAIR WILL BE $2800.00. VEHICLE HAS NOT BEEN REPAIRED. THIS CHEVROLET SS AND SHOULD BE ADDED TO RECALL NOTICE THE PRIOR RECALLS DID NOT REPAIR OR FIX THE PROBLEM WITH THE ELECTRIC STEERING ASSEMBLY. I HAVE DRIVEN THIS VEHICLE DURING HIGHWAY DRIVING AND THE POWER STEERING HAS TURNED OFF AND ALMOST CRASHED THE VEHICLE SINCE THIS STEERING PROBLEM BEGAN. VEHICLE IS A 60K MILES ISSUES BEGAN AT 40/50 AND NOW 60 K MILES. STEERING SYSTEM REQUIRES A MAJOR OVERHAUL FOR VEHICLE SAFETY. THIS IS A DANGEROUS VEHICLE TO DRIVE AND CAN NOT BE DRIVEN FARTHER THAN MAYBE 10 MILES.

NHTSA complaint #11325153 — an unverified report by a vehicle owner.

STEERING

I WAS DRIVING ON THE HIGHWAY AT ABOUT 65 MPH, AND AS I WAS GOING AROUND A LITTLE BEND THE STEERING WHEEL GOT SUPER HEAVY WHEN I LOST A LITTLE CONTROL AND THE MESSAGE DISPLAYED THAT THE POWER STEERING WAS HAVING AN ISSUE. WAS VERY UNSAFE AND WORRYING TO HAPPEN WHILE TRAVELING ON THE HIGHWAY.

NHTSA complaint #11320651 — an unverified report by a vehicle owner.

STEERING

SUBJECT: NHTSA CAMPAIGN NUMBER 17V-382 DEAR SIR/MADAM, I OWN A 2016 CHEVROLET SS, VIN 6G3F25RW6GLXXXXXX, ON WHICH THE POWER STEERING RECENTLY FAILED WHILE I WAS DRIVING THE CAR. I BECAME AWARE OF THE SUBJECT RECALL, 'LOSS OF ELECTRIC POWER STEERING ASSIST,' AND CONTACTED CHEVROLET'S CUSTOMER ASSISTANCE CENTER, WHO TOLD ME THAT MY VIN DID NOT FALL UNDER THE RECALL. THEY COULD NOT TELL ME WHAT VINS WERE INCLUDED IN THE RECALL. INSTEAD, THEY ISSUED ME A $100 VOUCHER TOWARD SERVICE. I TOOK THE CAR TO XXXXX CHEVROLET IN FORT WORTH WHO UPDATED SOME SOFTWARE, CHARGED ME $300 AND ADVISED THAT THE CAR DOES NOT FALL UNDER THE RECALL AND THAT REPLACING THE STEERING GEAR WILL COST ME $2500 IF THE UNIT FAILS AGAIN. THE POWER STEERING FAILED. CHEVROLET DID NOT FIX IT. THE DEALER SENT ME BACK OUT ON THE ROAD WITH A DEFECTIVE CAR, TELLING ME THAT WHEN IT FAILS AGAIN, SHOULD I SURVIVE AND BE ABLE TO BRING IT BACK TO THE DEALER, THAT THEY WILL FIX THEIR OWN DEFECT AND CHARGE ME $2500. SOMEHOW, CHEVROLET DOES NOT SEE THE IRONY IN THIS. PLEASE HELP ME IF YOU CAN, BEFORE THIS CAR KILLS ME. CHEVROLET MUST INCLUDE MY DEFECTIVE VEHICLE IN THE SUBJECT RECALL.

NHTSA complaint #11270469 — an unverified report by a vehicle owner.

STEERING

TURNED ON CAR AND SERVICE POWER STEERING APPEARED ON THE DASH. DROVE CAR HOME WITH A STIFF STEER AND ALL. TURNED CAR OFF/ON AND ICON DISAPPEARED STEERING WAS BACK TO NORMAL.

NHTSA complaint #11265984 — an unverified report by a vehicle owner.

STEERING

I OWN A 2016 CHEVROLET SS SEDAN, THERE IS CURRENTLY A RECALL FOR THE POWER STEERING RACK DUE TO THE LOSS OF POWER STEERING AT RANDOM TIMES DUE TO THEIR CHOICE TO CUT COSTS IN THE INITIAL ASSEMBLY. MY VIN IS NOT LISTED ON THE RECALL, MY VEHICLE WAS MADE IN DECEMBER 2015, THE RECALLED PART WAS REMOVED FROM PRODUCTION IN APRIL OF 2016, I HAVE TRIED TO SOLVE THIS ISSUE IN HOUSE WITH GM, I HAVE HAD MY VEHICLE INSPECTED AT MY LOCAL CHEVROLET DEALERSHIP AS REQUESTED BY GM'S RECALL DEPARTMENT. I HAVE EXPLAINED MY SITUATION TOO MANY TIMES TO THEM, THIS IS MY ONLY VEHICLE AND IS VERY DANGEROUS TO DRIVE ON A DAILY BASIS, NOW THAT I HAVE HAD MY CAR INSPECTED AND THE DEALERSHIP SERVICE CENTER AGREES WITH ME THAT THE PART IS DEFECTIVE AND MY CAR NEEDS THE RECALL, I HAD TO CONTACT GM AGAIN, THEY WEREN'T GOING TO CALL ME, I HAD TO EXPLAIN THE WHOLE SITUATION TO THE SAME PERSON I'VE BEEN TALKING TO. THEN TOLD ME HE WILL CALL ME IN A WEEK WITH AN UPDATE. GM HAS LEFT OUT MULTIPLE SS SEDANS FROM THIS RECALL, THEY'RE IMPLYING THE REPAIR WILL NOT BE COVERED 100% BY THEM. THE RECALL REPORT I AM REFERRING TO IS 17V-382. ATTACHED IS THE PART NUMBER ON MY VEHICLE CURRENTLY, FURTHERMORE THIS PART IS NOT AVAILABLE ON GM'S WEBSITE ANYMORE, THERE IS A NEW PART NUMBER FOR THIS PART.

NHTSA complaint #11242312 — an unverified report by a vehicle owner.

STEERING

TL* THE CONTACT OWNS A 2015 CHEVROLET SS. AFTER STARTING THE VEHICLE, THE POWER STEERING WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL WAS UNABLE TO BE TURNED. ONCE THE VEHICLE WAS RESTARTED, THE STEERING WHEEL WAS ABLE TO OPERATE NORMALLY. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR WAS CORRODED AND NEEDED TO BE REPLACED. ALSO, THE RACK AND PINION NEEDED TO BE REPLACED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V382000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 44,603. *BF *JB *BF

NHTSA complaint #11221735 — an unverified report by a vehicle owner.

STEERING

TL* THE CONTACT OWNS A 2014 CHEVROLET SS. THE CONTACT STATED THAT THE POWER STEERING FAILED. HEALEY CHEVROLET BUICK (5216 NY-17M, NEW HAMPTON, NY 10958, (845) 360-9821) STATED THAT THE FAILURE CODES MATCHED THE UNKNOWN RECALL REPAIRS THAT WERE COMPLETED BY THE PREVIOUS OWNER A YEAR AGO. THE WARRANTY PERIOD FOR THE RECALL REPAIR EXPIRED; THEREFORE, THE CONTACT WOULD HAVE TO PAY FOR THE REPAIRS. THE MANUFACTURER STATED THAT THE FAILURE CODES DID NOT MATCH UP WITH THE PREVIOUS RECALL REPAIR AND THE CONTACT WOULD HAVE TO PAY. THE MANUFACTURER AND THE DEALER CONTRADICTED EACH OTHER. THE MANUFACTURER OFFER TO PAY FOR 40% OF THE REPAIR COSTS, WHICH WAS ESTIMATED AT $1,800. IN ADDITION, THE CONTACT BELIEVED FREON WAS LEAKING FROM THE AIR CONDITIONER. THE DEALER AND MANUFACTURER REFUSED TO INSPECT THE VEHICLE. THE MANUFACTURER PROVIDED A CASE NUMBER AND STATED THAT A CASE MANAGER WOULD CALL BACK. THE FAILURE MILEAGE WAS 48,000.

NHTSA complaint #11219265 — an unverified report by a vehicle owner.

STEERING

MY POWER STEERING HAS A TENDENCY TO FAIL DURING OPERATION OF THE VEHICLE. I HAVE HAD MY POWER STEERING CEASE TO FUNCTION, AND BECOME EXTREMELY DIFFICULT TO CONTROL THE VEHICLE AT SPEED. LUCKILY I WAS ON THE HIGHWAY, AND ABLE TO SAFELY MANEUVER THE VEHICLE TO THE SIDE OF THE HIGHWAY. I SHUT THE VEHICLE OFF AND TURNED IT ON TO SEE IF THE POWER STEERING WOULD RETURN. ON AVERAGE IT TAKES ABOUT 5 CYCLES FOR IT TO RETURN TO NORMAL. IN THE LAST 6 MONTHS, I'VE HAD MY STEERING CEASE FUNCTIONING ABOUT 5 TIMES. THE FIRST TWO TIMES DIDN'T CONCERN ME AS MUCH BECAUSE I THOUGHT IT WAS RANDOM. ONLY UNTIL MY STEERING DIED 3 TIMES IN THE SPAN OF 2 HOURS ON 20MAY19, DID I SUSPECT THIS WAS A SERIOUS ISSUE. APPARENTLY GM SENT OUT A TSB ON 2014-2016MY CHEVROLET SS MODELS, BUT MY 2017MY WAS NOT INCLUDED YET MY VEHICLE IS HAVING THE SAME EXACT FAILURE ACCORDING TO THE TSB FOR THE OTHER MY. I'VE HAD THE STEERING FAIL WHILE DRIVING STRAIGHT ON THE HIGHWAY AND DURING TURNING MANEUVERS DURING CITY DRIVING. DURING STEERING FAILURE, THE DIC DISPLAY WILL CAUTION, "SERVICE POWER STEERING, DRIVE WITH CARE".

NHTSA complaint #11210764 — an unverified report by a vehicle owner.