48 of the 1,115 complaints about the 2011 Chevrolet Cruze are about the steering — 4% of everything reported for this model year. Half of the failures with a mileage on record happened before 55,215 miles.
48
Complaints
6
Crashes
0
Fires
4
Injuries
Filed with NHTSA, in their own words.
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When I start my vehicle and go over a certain speed it show service abs system it also makes a grinding sound when breaking before that speed is hit it also has a wobbleing steering wheel when breaking at high speeds also when accelerating it will sometimes show engine power reduced after presing the gas pedal
NHTSA complaint #11697199 — an unverified report by a vehicle owner.
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I purchased a Car on 8-11& I didn’t pick it up until 8/13 of this year . On 8/14 The electrical went out of my middle Consol starting with the radio and then down to the heating and air-conditioning buttons along with the fact that the windows would not roll down or up . When you use the Bluetooth in the car the AC shuts down and I hear a roaring sound coming from the engine as well as whenever I stop the car just jumps. There is also a sound in the steering wheel whatever it’s turned right to left
NHTSA complaint #11483151 — an unverified report by a vehicle owner.
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I LEASED A 2011 CHEVY CRUZE AND HAD IT LESS THAN 1 MONTH. DEER WERE IN THE RD, SO I SLOWED DOWN, THEN BRAKES LOCKED, I WENT OVER AN EMBANKMENT INTO A LIGHTPOLE. TOTAL LOSS, TRANSPORTED VIA EMS TO MMMHC HOSPITAL, UNCONSCIOUS FOR HALF HOUR MY MEMORY IS NOW HORRIBLE, I HAVE BAD HEADACHES, MY BACK IS HORRIBLE AND IM WITHOUT A VEHICLE. I WASNT DRIVING ABOVE SPEED LIMIT. NO COLLISION WARNING AND I'VE BEEN TO ER AND MY DR MANY TIMES
NHTSA complaint #11386717 — an unverified report by a vehicle owner.
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THE 'AC OFF DUE TO HIGH ENGINE TEMP' WARNING KEEPS COMING ON, THE AC WON'T WORK AND THE TEMP GAUGE GOES BACK TO ZERO. WE HAVE HAD THE ENGINE COOLANT TEMP SENSOR REPLACED AND THE RADIATOR TEMP SENSOR REPLACED ALSO AND WE ARE STILL HAVING THIS ISSUE! ALONG WITH THE DASH AND POWER STEERING GOES OUT RANDOMLY WHILE DRIVING.
NHTSA complaint #11337079 — an unverified report by a vehicle owner.
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STEERING WHEEL IS LOOSE AND MOVES SIDE TO SIDE
NHTSA complaint #11323086 — an unverified report by a vehicle owner.
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IT LEAKS MOTOR OIL EVERYTIME IT GETS CHANGED,THERES ALWAYS A HUGE PILE OF OIL ON THE GROUND, I CAN ALSO MOVE THE GEAR SHIFT WITHOUT NEEDING TO PRESS THE BRAKE PEDAL . OVERALL ITS BEEN A HASSEL TO DEAL WITH IT.
NHTSA complaint #11307853 — an unverified report by a vehicle owner.
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THE TRANSMISSION OF THE CAR IS NOT WORKING PROPERLY. IT JUMPS EVERY TIME I PRESS THE GAS PEDAL AND JUMPS WHEN THE CAR IS ON THE ROAD.
NHTSA complaint #11296965 — an unverified report by a vehicle owner.
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FAILURE TO BE NOTIFIED OF SEVERE SAFETY DEFECT AFFECTING 2.2 CHEVROLET VEHICLES 6 OTHER RECALLS ALL SPECIFYING EXACT CONDITION (NHTSA SPECIAL COVERAGE BULLETIN 14232 POWER STEERING STICK SLIP LOCK UP ) BEGAN EXPERIENCING INTERMITTENT LOCK UP OF STEERING ON HIGHWAY ONE MONTH AGO STILL CONFUSED UNDER TERMS OF SPECIAL COVERAGE WARRANTY 10 YEARS 150K MILES GM CHEVROLET SR VP ALICIA S BOLER DAVIS AND CEO MARY BARRA *DT*JB CA LICENSE XXXXXXX REV TAX XXXXX XXXXXX PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11266193 — an unverified report by a vehicle owner.
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WENT TO TURN LEFT. STEERING WOULDN'T TURN. MY SON HIT A FENCE. BACK STREETS, HIT A FENCE AND CAME TO A STOP GOING ABOUT 20MPH
NHTSA complaint #11257792 — an unverified report by a vehicle owner.
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TAKATA RECALL. RECENTLY WHILE DRIVING, MY CAR WILL RANDOMLY SAY SERVICE STABILITRAK OR SERVICE TRACTION CONTROL WHENEVER I TURN THE WHEEL BACKING UP BUT WASN'T AFFECTING THE CAR IN ANY WAY AS FAR AS I COULD TELL. MY HEADLIGHTS WOULD ALSO FLICKER AT THE SAME TIME SO I FIGURED IT HAD TO BE SOMETHING ELECTRICAL. YESTERDAY WHILE TURNING ONTO A DIFFERENT STREET AND TODAY WHILE DRIVING STRAIGHT DOWN A STREET I LOST POWER STEERING.
NHTSA complaint #11195510 — an unverified report by a vehicle owner.
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I WAS MADE AWARE OF THE MULTIPLE RECALLS MY VEHICLE HAD THROUGH MY PEPBOYS DASHBOARD WHICH IS WHERE I GET MY CAR SERVICED. I WAS TOLD THAT THIS RECALL WAS ACTIVE WHEN I WAS SOLD THE CAR LAST FEBRUARY 2017 IN WHICH I AM CURRENTLY PAYING ON
NHTSA complaint #11102286 — an unverified report by a vehicle owner.
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I OWN A 2011 CHEVY CRUZE. IT HAS 67,000 MILES. ABOUT A MONTH AGO, I STARTED TO NOTICE A FEELING OF MY STEERING TAKING ON A MIND OF ITS OWN. SO JUST LAST WEEK, I WENT AND GOT NEW BRAKES, ROTORS, TIRES, FRONT END ALIGNMENT, BALANCE. COST A PRETTY PENNY, BUT NEEDED FOR SAFETY. I HAD THEM CHECK FOR FRONT END ISSUES THAT MIGHT BE RELATED TO STEERING PROBLEMS. THEY SAID THE FRONT END WAS TIGHT. TYRODS, BALL JOINTS, AXLE, ETC. THIS CONFIRMED TO ME, THAT THE STEERING ISSUE WAS FROM THE STEERING COLUMN. THERE IS ALSO A CRUNCHING SOUND IN THE STEERING, WHEN TURNING WHEEL FROM A PARKED POSITION. WELL THE STILL HAS STEERING ISSUES. ON THE STRAIGHT AWAY, IT FEELS LIKE THE TIRES ARE INDEPENDENTLY TURNING. I THEN HAVE TO TURN THE STEERING WHEEL TO COMPENSATE AND CORRECT. THIS IN TURN CAUSES, OVER TURNING. THE TIRES AND THE STEERING WHEEL ARE NOT WORKING TOGETHER. THIS MAKES ME SO SCARED TO DRIVE THIS CAR. I HAVE A SMALL PASSANGER, DAILY. I ALSO DRIVE ON A 50 MILE TRIP ONCE OR TWICE A WEEK. PLEASE HELP
NHTSA complaint #11081167 — an unverified report by a vehicle owner.
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AFTER STARTING THE VEHICLE AND DRIVING FORWARD THE DASH SCREEN STARTED TO SHOW DIFFERENT "CHECK" WARNINGS. CHECK STABILITY CONTROL, CHECK POWER STEERING. THE CHECK ENGINE LIGHT CAME ON AS SO DID MOST OF THE DASH INDICATOR LIGHTS. THE POWER STEERING STOPPED AND THE ENGINE TEMPORARILY QUIT. THE ENGINE RESPONDED AGAIN AND WHILE DRIVING THE DASH WENT DARK AND THE CAR DIED. I HAD TO TURN THE IGNITION OFF AND RESTART THE CAR. THIS IS THE THIRD TIME THIS HAS OCCURRED. THE LAST EVENT WAS WHILE DRIVING THROUGH A PARKING LOT.
NHTSA complaint #11024807 — an unverified report by a vehicle owner.
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I HAVE HAD NUMEROUS ISSUES WITH THIS VEHICLE, WITH TODAY ENDING IN LOSS OF POWER WHILE DOING 70MPH ON INTERSTATE 95N. PRIOR TO THIS ISSUE, MY DASHBOARD AND RADIO WOULD FLICKER ON AND OFF, THEN THE MESSAGE "SERVICE STABILITRAK" WOULD POP UP AND GO AWAY. THIS MORNING WHILE DRIVING ON 95N MY VEHICLE LOST ALL ITS POWER CAUSING ME TO PULL OFF ONTO THE SHOULDER. MY CAR CUT OFF AND WOULD NOT CUT BACK ON FOR ABOUT TWO MINUTES. WHEN I CUT IT BACK ON, MY CAR BEGAN TO SHAKE AND CODE P0723 (SPEED SENSOR) POPPED UP. THIS NEARLY SCARED ME AS I COULD HAVE ENDED UP IN A MAJOR ACCIDENT. NOW, MY CAR IS AT THE SHOP AND THE TRANSMISSION HAS DIED. I SEE NUMEROUS COMPLAINTS ON THE SAME ISSUE BUT NO RECALL RELEASED. I WILL BE WITHOUT A VEHICLE AND UPSIDE DOWN ON MY CAR NOW. I HAVE COMPLAINED TO CHEVROLET BEFORE ABOUT MY VEHICLE RANDOMLY SHUTTING OFF, BUT I GUESS THIS WILL NOT GO NOTICED UNTIL THE WORST HAPPENS.
NHTSA complaint #10993393 — an unverified report by a vehicle owner.
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STEERING ROD ISSUE, STEERING WHEEL FEELS LOOSE WHILE DRIVING ESPECIALLY WHEN ON THE HIGHWAY OVER 50 MPH . SEVERAL ISSUES WITH COOLANT/ CAR OVERHEATING/ OVERHEATED AND GAUGE FLEW RAPIDLY TO HOT, DRIVING ABOUT 40 MPH AND HAD TO PULL OVER AND TURN OFF CAR - CALL TOW TRUCK. THIS HAPPENED TWICE, SUPPOSEDLY FIXED BUT STILL SMELLS OF BURNING OIL. DRIVE SIDE WINDSHIELD STOPPED WORKING WHILE DRIVING ABOUT 65 MPH ON BUSY HIGHWAY -POSSIBLE PROBLEM WITH THE MOTOR BECAUSE THE OTHER ONE WORKS FINE. ALL VERY DANGEROUS ISSUES.
NHTSA complaint #10981166 — an unverified report by a vehicle owner.
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WHILE DRIVING, MY STEERING LOCKS UP AND THEN BEGINS TO MAKE STEERING DIFFICULT AS IF ONE IS SLIDING ON ICE. I AM NOT DRIVING ON ICE, IT IS 50 DEGREES ON A STRAIGHT HWY.
NHTSA complaint #10939211 — an unverified report by a vehicle owner.
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POSSIBLE ELECTRICAL PROBLEMS. DASH BOARD RANDOMLY LIGHTS UP; RADIO HAS GONE COMPLETELY OFF; STEERING WHEEL DIFFICULT TO TURN; SECURITY LOCK OUT ENGAGED ONCE; TRACTION CONTROL CAME ON AND HARD TO STEER AND SEVERAL OCCASIONS. THIS INCIDENTS ARE HAPPENING RANDOMLY AND HAD NEAR MISS ON HIGHWAY NOT EXPECTING THE STEERING TO LOCK UP OR BECOME EXTREMELY DIFFICULT. THIS HAS HAPPENED OVER LAST SEVERAL MONTHS. INDEPENDENT CAR REPAIR SHOP COULD NOT FIND ANYTHING, BUT STILL HAPPENS.
NHTSA complaint #10907341 — an unverified report by a vehicle owner.
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LOSS OF POWER STEERING DURING DRIVING, RADIO FLICKERS ON AND OFF WHILE DRIVING, WHILE PRESSING BRAKE WHILE STOPPED THE CAR CONTINUES TO JUMP FORWARD - CITY DRIVING ON HIGHWAY AND STREETS. BEGAN HAPPENING ONE MONTH AFTER I PURCHASED CAR ON 4/3/2016.
NHTSA complaint #10872050 — an unverified report by a vehicle owner.
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THE RADIO/HVAC DISPLAY TURNS OFF AND ON; THE ANTILOCK BRAKE SYSTEM, SERVICE TRACTION SYSTEM, SERVICE STABILITRAC AND STEERING VEHICLE MESSAGES COMES ON AND OFF; THE TURN SIGNAL SOUND MAY NOT BE HEARD; 'BATTERY SAVER ACTIVE' AND 'SERVICE STEERING' DISPLAYS IN THE DRIVER INFORMATION CENTER (DIC); AND THE INTERIOR AND EXTERIOR LIGHTING MAY FLICKER. POWER STEERING ASSIST IS ALSO LOST, AND GREATER EFFORT MAY BE NEEDED TO TURN THE STEERING WHEEL AT LOW SPEEDS OR WHILE THE VEHICLE IS STOPPED. THIS ONLY HAPPENS IN THE SUMMER. DOING SPEEDS OF 65MPH. THE CAR LOSES POWER AND THEN THE DASH BOARD AND RADION FLICKERS ON AND OFF. THE CARS SOMETIMES SHUTS OFF AND I WILL HAVE TO PUT MY HAZARDS MARKER ON THE LET THE CAR PULL OVER TO THE SIDE OF THE ROAD. AND IM NOT ABLE TO TAKE THE KEY OUT THE IGNITION. THE KEY WILL GET STUCK AND ABOUT 3 MINUTES LATER I TRYING AGAIN AND THE KEY WILL COME OUT. I TRY TO START IT UP AGAIN AND THE CAR WILL START UP. THE STEERING WILL LOCK UP WHILE IM TRYING TO TURN OR IS TURNING THE IT WILL GO BACK TO REGULAR STATE. IT ONLY DOES THIS IN THE SUMMER OR WHEN THE CAR GETS HOT. SO I TOOK I TO THE DEALERSHIP AND THEY SAID IT WAS MY NEGATIVE BATTERY CABLE. THIS IS UNSAFE. THIS HAS BEEN GOING ON FOR ALMOST A 1 YEAR IT STARTS AND STOPS WHEN IT WANTS TOO. ALSO WHEN IM STOPPED OR SITTING AT A STOP LIGHT THE MATTERS ARE EVEN WORSER
NHTSA complaint #10846253 — an unverified report by a vehicle owner.
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IT SAID SERVICE ESP.
NHTSA complaint #10725872 — an unverified report by a vehicle owner.
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WHILE DRIVING THE RADIO SHUTS OFF AND A WARNING POPS UP IN THE CENTER BETWEEN THE SPEEDOMETER AND RPM GAUGE THAT SAYS SERVICE STABILTRAC OR SERVICE TRACTION CONTROL. WHILE THAT HAPPENS THE POWER STEERING SHUTS OFF. THAT'S A NORMAL OCCURRENCE THAT HAPPENS RANDOMLY ONCE OR TWICE DURING MY 20 MILE DRIVE TO WORK, AND ON SHORT DRIVES FOR ERRANDS. TODAY THE VEHICLE COMPLETELY SHUT OFF TWICE WHILE DRIVING DOWN THE ROAD. I ALMOST WRECKED 3 TIMES GOING AROUND CORNERS WHEN THE POWER STEERING SHUT OFF ALONG WITH THE RADIO.
NHTSA complaint #10724894 — an unverified report by a vehicle owner.
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A SQUEAK HAS DEVELOPED IN THE STEERING COLUMN. ALTHOUGH GM HAS RECEIVED COMPLAINTS ABOUT THIS, THEY HAVE DONE NOTHING TO ISSUE ANY RECALLS. THERE ARE TSO'S ON THIS SINCE OTHER OWNERS HAVE COMPLAINED BUT THEY DO NOTHING. NO CAR WITH 23,000 MILES SHOULD HAVE BAD BUSHINGS OR OTHER PROBLEMS WITH STEERING UNLESS THERE ARE DEFECTS.
NHTSA complaint #10705593 — an unverified report by a vehicle owner.
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AS I WAS DRIVING DOWN THE STREET MY CAR DID A SHIFT AS I WAS APPROACHING THE LIGHT.ME AND MY HUSBAND LOOK AT EACH OTHER AND STATED WHAT WAS THAT I PROCESSED TO MAKE A LEFT TURN AND PARK MY CAR. THE MOMENT I PULLED IN THE PARKING SPOT I NEEDED TO REVERSE THE CAR WELL NEEDLES TO SAY THE CAR DIDN'T MOVE YOU HEARD A CLICK AND IT DID NOTHING SO MY HUSBAND SAYS TURN THE CAR OFF AND SEE WHAT HAPPENS, I DID THAT NOTHING HAPPENED THE CAR STILL WOULDN'T REVERSE SO I CAN PARK MY CAR, THEN HE STATED PUT THE CAR IN NEUTRAL TO SEE WHAT HAPPENS OUT IT IN NEUTRAL IT GOES FORWARD, I JUST PURCHASED THIS CAR BLACK FRIDAY FROM KIA ON THE BLVD IN PHILADELPHIA, PA. I'M TRULY UPSET MISSING. PLEASE HELP. THANKS
NHTSA complaint #10692895 — an unverified report by a vehicle owner.
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THE STEERING IS "NOTCHY" AFTER DRIVING STRAIGHT FOR A SHORT PERIOD OF TIME. THIS REQUIRES ADDITIONAL EFFORT TO DO MINOR COURSE CORRECTIONS CAUSING OVER-STEER. THIS IS PARTICULARLY DANGEROUS ON SNOW AND ICE. I HAVE THE LETTER FROM GM #14232 DATED NOVEMBER 2014. I CALLED IMMEDIATELY AND WAS TOLD "THE PARTS ARE ON ORDER FOR YOU" IT IS NOW 01/31/2015 AND CONTACT WITH THE DEALER TODAY STATED " STILL WAITING FOR PARTS FROM GM." :( I HAVE A 55 MILE COMMUTE (ONE WAY) THAT TAKES ME ON NOT SO WELL MAINTAINED ROADS. THIS IS NOT A SATISFACTORY RESPONSE FROM MAJOR CORPORATE PLAYER. PLEASE HELP ALL OF US WHO HAVE THIS ISSUE.
NHTSA complaint #10680128 — an unverified report by a vehicle owner.
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TL*THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY EXCESSIVE FORCE TO THE STEERING WHEEL IN ORDER TO TURN THE VEHICLE. IN ADDITION, THE CONTACT STATED THAT THE BRAKE PEDAL FAILED TO RESPOND MAKING IT DIFFICULT TO STOP THE VEHICLE. THE SERVICE STABILITY TRACK WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE YAW RATE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. THE VIN WAS UNAVAILABLE.
NHTSA complaint #10679506 — an unverified report by a vehicle owner.
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LEAVING A PARKING LOT THE INSTRUMENT PANEL BEGAN TO BLINK ON AND OFF EVERY CHECK ENGINE LIGHT STARTED TO COME ON AND OFF. POWER STEERING WAS LOST FOR A SHORT PERIOD. STILL IN THE PARKING LOT AT A STOP SIGN TURN THE ENGINE OFF. THE CAR WAS COMPLETELY DEAD, NO LIGHTS NO CLICKING NOISE WHEN YOU ATTEMPT TO RE START. OPENED HOOD CHECKED THE NEW BATTERY WIGGLED THE CABLES INTERIOR LIGHTS CAME ON AND CAR STARTED UP. SINCE THEN IT HAS HAPPENED NUMEROUS TIMES EACH EVENT GETTING WORSE. EVENTUALLY IT DIED AND WAS TOWED TO THE DEALERSHIP AND IS BEING LOOKED AT. THIS SEEMS TO BE COMMON WITH CHEVROLET CRUZE.
NHTSA complaint #10670413 — an unverified report by a vehicle owner.
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I WAS DRIVING ON A RESIDENTIAL ROAD AT AROUND 1030PM. I HAD A BLOW OUT ON MY CAR EARLIER ON THE PASSENGER FRONT TIRE SO I HAD PUT A DONUT ON THE FRONT PASSENGER SIDE. THE ROAD CURVED LEFT AND AS I WAS TRYING TO TURN MY VEHICLE TO GO AROUND THE CURVE OF THE ROAD MY STEERING WHEEL WOULD NOT TURN. IT WAS LOCKED IN A STRAIGHT POSITION. I APPLIED MY BRAKES BUT IT WAS TO LATE AND I HIT THE REAR END OF A PARKED SUV ON THE ROAD. I WAS VERY CONFUSED AND I HAD TO TAKE A FIELD SOBRIETY TEST IN WHICH I DID AND I PASSED. I WAS ISSUED A CITATION FOR FAILURE TO PROVIDE PROPER LOOK OUT. WHAT THE HECK IS THAT? I TOLD EVERYONE AT THE TIME OF THE INCIDENT THAT I COULD NOT TURN THE STEERING IT WOULD NOT TURN FOR ME, I HAVE HAD 2 LOWER BACK SURGERIES, I NEED ANOTHER ONE, I HAVE A SERIOUS PROBLEM WITH MY NECK WHICH IS GOING TO REQUIRE SURGERY, AT LEAST ONE SURGERY IF NOT MORE. I NEED TO HAVE MY LEFT KNEE RE DONE ALSO. I HAVE BEEN HAVING MAJOR HEADACHES AND MORE PAIN THAN USUAL SINCE THE ACCIDENT. MY LEFT WRIST GOT SCREWED UP ALSO. I COULD OF EASILY KILLED MYSELF. WELL THEN I GET THIS LETTER SAYING THAT THE STEERING WHEEL COULD HAVE FRICTION AND ACTUALLY STICK IN THE STRAIGHT POSITION. THE REASON BEING IS THAT THE CAUSE OF THE PROBLEM IS WORKERS NOT CORRECTLY INSTALLING CRITICAL PARTS ON THE CAR. SO ENGINEERS HAVE CHANGED THE INSTALLATION PROCESSES FOR THE STEERING WHEELS AND TRANSMISSIONS TO MAKE SURE PARTS ARE INSTALLED CORRECTLY. WELL IT IS A LITTLE TO LATE FOR THAT FOR ME. MY VEHICLE WAS TOTALED. I RECEIVED THE LETTER ON DECEMBER 5, 2014.
NHTSA complaint #10664211 — an unverified report by a vehicle owner.
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THE ELECTRONIC STABILITY CONTROL LIGHTS KEEP FLASHING ON AND OFF WHILE DRIVING. I WILL BE DRIVING MY CAR THEN THE LIGHT WARNING LIGHT WILL FLASH, AND ALL LIGHTS IN THE DASHBOARD WILL BLINK ON AND OFF. THE BLINKER NOISE WILL TURN OFF THEN ON AGAIN. HOWEVER, THE ELEC. STABILITY CONTROL LIGHT DOES NOT STAY ON PERMANENTLY. IT'S LIKE MY CAR DOES IT WHEN IT FEELS LIKE IT. I HAVE TO TURN MY CAR OFF FOR A FEW MIN AND START IT AGAIN TO GET IT BACK TO NORMAL. THIS HAPPENS AT ANY LOCATION AND SPEED. YESTERDAY 11/27/14 THIS OCCURRED AND STEERING BECAME DIFFICULT. I HAVE TAKEN MY CRUZE IN BEFORE REGARDING THIS AND WAS TOLD IT COULD NOT BE DUPLICATED, THEREFORE THERE WAS NO PROBLEM. I DO NOT WANT TO BE DRIVING MY CAR IN FEAR OF SAFETY. I HAVE MADE ANOTHER APPT AT ANOTHER DEALERSHIP AND WAS ALREADY TOLD THEY WOULD HAVE THE CAR ALL DAY AND DO NOT PROVIDE ANY TYPE OF COURTESY CAR...THAT I WOULD HAVE TO RENT A CAR. THIS SERVICE ALSO "MAY OR MAY NOT BE COVERED UNDER WARRANTY" BECAUSE MY CRUZE IS FROM 2011 AND CURRENTLY HAVE OVER 50K MILES ON IT. I LOVE MY CRUZE, BUT THE SERVICE REGARDING THIS ISSUE IS TERRIBLE AND NEEDS TO BE ADDRESSED. VEHICLE SAFETY IS ON THE LINE.
NHTSA complaint #10661158 — an unverified report by a vehicle owner.
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VEHICLE SHUTDOWN WHILE DRIVING ON HIGHWAY, SEVERAL TIMES. THE CAR ELECTRIC TURNS OFF AND OR FLASHES, STABILTRAK LIGHTS COME ON AND FLASHES, CHECK ENGINE FLASHING, CAR COMPLETELY SHUTS DOWN, STEERING IS ELECTRONIC OR MOTOR POWERED AND IS HARD TO USE, TRANSMISSION JERKS BEFORE SHUTDOWN AND BREAKS DON'T WORK VERY WELL. RAN OVER CURB AND OFF THE ROAD TO AVOID COLLIDING WITH OTHER VEHICLES. PICTURE, IM DRIVING ON A HIGHWAY AT NIGHT DOING 65 OR SO, ALL POWER GOES OUT, ITS DARK, OTHER CARS CAN NOT SEE ME WELL, THEY ARE SWERVING AND IM SWERVING. THIS HAPPENED FIRST AROUND 20K AND HAS HAPPENED ON SEVERAL OCCASIONS AFTER. NO CORRECTIONS OFFERED BY GM UNDER WARRANTY, COMPLAINTS WERE COMPLETELY IGNORED, UNTIL MURDOCK CHEVY IN MANHATTAN KS. THEY ARE CURRENTLY TRYING TO GET IT FIXED AND GAVE ME A LONER CAR, ALL OTHER SERVICING DEALERS REFUSED A LOANER CAR, AND TOLD ME ITS FIXED EACH TIME. CAR STILL HAS THE PROBLEMS LISTED AND NO SOLUTION IS GIVEN FROM GM OR CHEVY TO FIX THIS DEADLY SITUATION. ALSO DAMAGE TO THE CAR FROM AN ENGINE OVERHEAT OR DASHBOARD OVERHEAT AT THE SAME TIME DAMAGING ELECTRIC, WINDSHIELD, RADIO, GAUGES AND DASH COMPARTMENT LEVER. EXTREME HEAT, BURNING SMELL INSIDE. FLOORBOARD BY THE FEET MELTS CARPET AND BURNS FEET, ALL AT THE SAME TIME, ON DRIVES OF 30 MINUTES OR MORE.
NHTSA complaint #10660533 — an unverified report by a vehicle owner.
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THE VEHICLE WOULD NOT SHIFT OUT OF PARK NOR REMOVE THE KEY. THE WHEEL WAS LOCKED AS WELL AS THE SHIFT LEVER. THE CAR WOULD TURN ON HOWEVER WOULD NOT MOVE. THERE WAS NO LIGHTS IN THE VEHICLE.
NHTSA complaint #10659723 — an unverified report by a vehicle owner.