FaultScore

2011 Chevrolet Cruze other reported problems

75 of the 1,115 complaints about the 2011 Chevrolet Cruze are about the other systems — 7% of everything reported for this model year. Half of the failures with a mileage on record happened before 62,758 miles.

C

75

Complaints

3

Crashes

0

Fires

4

Injuries

Exactly what failed

Unknown OR Other 75 100.0%

Other & Unspecified across every Chevrolet Cruze year

2011 75 16.1%
2012 84 18.0%
2013 75 16.1%
2014 89 19.1%
2015 45 9.7%
2016 43 9.2%
2017 31 6.7%
2018 24 5.2%

What owners said

Filed with NHTSA, in their own words.

Lincoln University, PA

UNKNOWN OR OTHER

I purchased my car in 2020 and have had this issue recently come up. I have coolant that is vanishing from my car but not dripping to the floor. I've learned since then that there was a recall on my car for my water pump which causes this exact issue which has caused a related check engine light to appear. It seems unfair to me that there's a recall on my car that was taken away after one year despite it still not being replaced, and purchasing my car not knowing of this recall not being done and the window closing I feel should be rectified. I will be notifying GM about this matter as well. Thank you for your time and consideration on this matter

NHTSA complaint #11740259 — an unverified report by a vehicle owner.

Standish, ME

UNKNOWN OR OTHER

I think even though it says no recalls on my mother's car I think it is part of this recall because it keeps happening after repaired correctly by her car repair person. She had it fixed twice for leaking antifreeze then after fixed twice it was fine for a bit then it blew all out and said overheating like what I read in this website link on recall. Know unable to drive it till fixed correctly https://www.vehiclehistory.com/questions/what-is-the-chevy-cruze-antifreeze-leak-recall-about-107459 so she needs it covered to get fixed permanently for good forever for free at here local gm.

NHTSA complaint #11496922 — an unverified report by a vehicle owner.

Godfrey, IL

UNKNOWN OR OTHER

I have a massive oil leak and have changed all the parts and it's still has a massive oil leak only when driven what can be done to stop it please help running out of cashmony🥺

NHTSA complaint #11461651 — an unverified report by a vehicle owner.

Cleveland, OH

UNKNOWN OR OTHER

Real bad oil leak my oil been leaking for months and a intake manifold code P2076 I really need this problem fix. I done spend a lot of money getting this car repaired everytime I get this Chevy Cruze out the shop something else wrongs I can’t out no more money into this car too many car problems I haven’t drove this car in 3 weeks because I was driving somewhere and white smoke started coming out the tailpipe bad somebody called the fire department and police on me that’s how bad the smoke was coming out the tailpipe mind you I had just got the car out the shop i had got code P0303 fix this car cost me alot of money I got alot of repairs done on this car

NHTSA complaint #11417895 — an unverified report by a vehicle owner.

at 130,000 miles Kansas City, MO

UNKNOWN OR OTHER

MY TRUNK IS COMING OPEN ON ITS OWN. SOMETIMES WHEN I UNLOCK MY CAR THE TRUNK WILL POP OPEN OTHER TIMES IT WILL JUST POP OPEN WHEN I'M DRIVING DOWN THE ROAD. IT IS NOT MY KEY FOB BECAUSE I HAVE USED DIFFERENT KEY FOBS THAT I HAVE AND THE PROBLEM IS STILL HAPPENING. THIS IS DANGEROUS WHEN DRIVING DOWN THE HIGHWAY. THIS CAN HAPPEN WHEN IT'S SITTING IN THE DRIVEWAY. OVERNIGHT I WAKE UP IN THE MORNING AND THE TRUNK IS OPEN OR WHEN I'M DRIVING DOWN THE ROAD. THIS STARTED HAPPENING JUST THIS MONTH AND HAS BEEN HAPPENING SPORADICALLY BUT AT LEAST ONCE A DAY IF NOT MORE. I'VE DONE SOME RESEARCH ON THE INTERNET AND I AM NOT THE ONLY ONE THIS IS HAPPENING TO WITH THEIR CHEVY CRUZE. I THINK IT RECALL IS AN ORDER BEFORE A WRECK DOES HAPPEN IF IT HASN'T ALREADY.

NHTSA complaint #11405723 — an unverified report by a vehicle owner.

Virginia Beach, VA

UNKNOWN OR OTHER

BOTH OF MY KEYS HAVE BROKEN OFF. THANKFULLY, THEY'VE NEVER BEEN STUCK IN MY IGNITION, BUT THEY HAVE BOTH SNAPPED OFF. I WAS PARKED IN THE DRIVEWAY (I HAD JUST ARRIVED) AND WENT TO TURN MY IGNITION OFF AND THE KEY SNAPPED AT THE BASE, BY WHERE THE PIN HOLDS IT. THE KEY ITSELF IS OK, BUT COMPLETELY SEPARATED FROM THE BASE OR HOUSING. PLEASE NOTE THIS IS THE SECOND TIME THIS HAS HAPPENED, I THOUGHT MY 11 YEAR OLD BROKE THE FIRST ONE SO I HAVE BEEN USING THE SPARE. THE BREAK LOOKS EXACTLY THE SAME THIS TIME AS THE FIRST TIME, I JUST MUST HAVE DROPPED THE ACTUAL KEY PART OUT WITHOUT NOTICING.

NHTSA complaint #11394981 — an unverified report by a vehicle owner.

at 89,300 miles Anderson, IN

UNKNOWN OR OTHER

THE CAR IS HESITATING AFTER STOPPING WHETHER ITS A LIGHT OR SIGN ALSO HAS WHILE IN MOTION WHICH ALMOST GOT ME HIT! !T1HERE IS ALSO A BURNING SMELL AT TIMES! I HAVE HAD IT LOOKED AT WITHIN THE MONTH AND THEY SAID IT WAS A SENSOR , NO-ONE SEEMS TO KNOW WHAT TO DO ! BOU8GHT THIS CAR FROM HONDA IN ANDERSON INDIANA!! ITS HAD PROBLEMS THE WHOLE TIME I'VE HAD IT1 ILL NEVER BUY ANOTHER CRUZE

NHTSA complaint #11383175 — an unverified report by a vehicle owner.

NEW Market, AL

UNKNOWN OR OTHER

TO WHOM THIS MAY CONCERN, THIS VEHICLE HAS ISSUES WITH STABILTRAK/TRACTION CONTROL. THIS VEHICLE HAS BEEN SERVICED ROUTINELY THROUGHOUT THE TIME I HAVE HAD IT. THIS VEHICLE WAS BROUGHT IN AT THE DEALERSHIP UPON RECEIVING THE LETTER FOR THE RECALL, I DO NOT THINK THIS WAS THOROUGHLY INSPECTED. IT WAS UNDER TEN MINUTES, THAT I WAS TOLD THE VEHICLE DIDN'T HAVE A PROBLEM. IN MY OPINION, THIS WAS TOTALLY INCORRECT. THE PROBLEM PERSISTED STILL TO THIS DAY. NOBODY REPORTED THIS PROBLEM, WHICH COULD BE A MAJOR SAFETY CONCERN FOR MY FAMILY AND I. THIS WILL BE THE FIRST INVESTIGATION INTO THIS MATTER. IF THE DEALERSHIP DID SAY THEY THOROUGHLY INSPECTED IT, WHY DIDN'T THEY REPORT THIS MATTER TO YOU, WHICH WOULD BE LANDERS MCCLARTY CHEVROLET, HUNTSVILLE AL. I HAVE DONE MAJOR RESEARCH AND THIS MATTER IS UNACCEPTABLE. THE DEALERSHIP WAS COMPLETELY IN THE WRONG. NONE OF THIS MATTER WAS HANDLED CORRECTLY, WHY DIDN'T I GET ANY DETAILS OR DOCUMENTATION. WHY WASN'T IT REPORTED?? I'M GONNA CONTINUE TO SEARCH FOR PAPERWORK, AND THE EXACT DATES WHICH I TOOK IT THERE. I WILL BE IN CONTACT WITH MY LAWYER, AND GET ANY PAPERWORK AND EVIDENCE REVIEWED. THE STABILTRAK LIGHT STAYS ON, AND CAUSED ME NOT TO GO INTO REVERSE. THE STEERING COMPLETELY WENT DOWN AND PARKING ASSIST, AS WELL AS TRACTION CONTROL IS ALWAYS ON. THIS HAS BEEN A COMPLETE DISASTER. I ASK YOU WITH COMPLETE SINCERITY, TO FOLLOW UP. MY FAMILY'S LIFE SHOULDN'T BE IN JEOPARDY BECAUSE OF AN IMPROPER INVESTIGATION. THIS DEALERSHIP WILL NEED TO TAKE FULL RESPONSIBLITY. I WILL UPLOAD AND PICTURES OR ATTACHMENTS THAT ARE NEEDED. KEEP IN MIND, THAT THESE ARE THE EXACT ISSUES THAT THIS VEHICLE WAS RECALLED FOR, THE SAME ENGINE WHICH IS THE 1.4 LITER TURBO, AND THE SAME MODEL THAT HAS BEEN RECALLED FOR THIS EXACT MALFUNCTION!

NHTSA complaint #11341954 — an unverified report by a vehicle owner.

at 102,000 miles Bristol, TN

UNKNOWN OR OTHER

CAR HAS CONSTANTLY BEEN SLOW IN SHIFTING GEARS WHEN IN AUTOMATIC

NHTSA complaint #11302137 — an unverified report by a vehicle owner.

at 153,000 miles Chicago, IL

UNKNOWN OR OTHER

THE TRANSMISSION OF THE CAR IS NOT WORKING PROPERLY. IT JUMPS EVERY TIME I PRESS THE GAS PEDAL AND JUMPS WHEN THE CAR IS ON THE ROAD.

NHTSA complaint #11296965 — an unverified report by a vehicle owner.

Atwater, OH

UNKNOWN OR OTHER

CARS HEAT DOES NOT HEAT UP, BLOWS OUT COLD AIR. IT IS ALWAYS ONE CLICK ABOVE COLD WHEN IN MOTION, WHEN SITTING STILL IT WILL HEAT UP 2 CLICKS ABOVE COLD. THIS IS A PROBLEM ON THIS CAR AND THERE ARE MANY COMPLAINTS. THE PROBLEM DOES NOT SEEM TO BE FIXABLE, EVEN WHEN REPLACING THE THE HEATER CORE OR WIRING.

NHTSA complaint #11290045 — an unverified report by a vehicle owner.

at 678,888 miles Woodland, CA

UNKNOWN OR OTHER

TRANSMISSION FAIL, TOO MUCH IGNITION LEAKING

NHTSA complaint #11279955 — an unverified report by a vehicle owner.

at 94,500 miles Harker Heights, TX

UNKNOWN OR OTHER

MOST OTHER GMC AND CHEVY MODELS WERE RECALLED FOR THIS, BUT NOT THIS ONE. IT CLEARLY IS AN ISSUE HERE AS WELL. THE IGNITION CYLINDER LOCK JAMMED. THE KEY WAS STUCK INSIDE AND UNABLE TO TURN OFF THE VEHICLE COMPLETELY, LEAVING IT ON BATTERY MODE.

NHTSA complaint #11232939 — an unverified report by a vehicle owner.

at 122,000 miles Stacy, MN

UNKNOWN OR OTHER

WHILE DRIVING MY 2011 CHEVROLET CRUZE LT WHEN IT GETS T0 BETWEEN 30-40 MPH THE RPMS WILL GO EXTREMELY HIGH THE CHECK ENGINE LIGHT WILL COME ON AND THE CAR WILL SLOW DOWN AS IT IS SLOWING DOWN IT WILL JERK INTO THE LOWER GEARS IF I DON'T PUT THE CAR IN NEUTRAL. SINCE I DON'T HAVE A READER FOR THE CHECK ENGINE LIGHT I HAVE TO PULL OVER AND DISCONNECT MY BATTERY TO GET THAT TO SHUT OFF. I HAVE TO LET MY CAR ENGINE/TRANSMISSION COOL DOWN BEFORE DRIVING AGAIN OTHERWISE I WILL ONLY MAKE IT EIGHTH OF A MILE DOWN THE ROAD AND THE SAME THING HAPPENS. I WANT THIS PROBLEM FIXED. I OFFICIALLY HATE MY CAR BECAUSE OF THIS PROBLEM. MAKES ME NEVER WANT TO BUY A CHEVROLET AGAIN. I HAVE SEEN MAY COMPLAINTS OF THIS HAPPENING TO THIS YEAR OF CAR. THIS SHOULD BE RECALLED AND FIXED FREE OF CHARGE.

NHTSA complaint #11218717 — an unverified report by a vehicle owner.

at 95,232 miles Fremont, OH

UNKNOWN OR OTHER

MY CAR NEEDS 4 FUEL INJECTORS AND GAGE WAS STUCK OPEN A DRIVING HAZARD. OIL HAS NEEN LEAKING AROUND VALVE COVERS AMD REPLACED BUT DO SMELL BURNING TIME TO TIME GOT COOLAMT LEAK FIXED LAST YEAR.

NHTSA complaint #11207160 — an unverified report by a vehicle owner.

Yorba Linda, CA

UNKNOWN OR OTHER

HAVE A 2011 CHEVY CRUZE THAT I BOUGHT A FEW YEARS AGO, FROM CARMAX. SINCE I BOUGHT THE CAR A FEW YEARS AGO, MY CAR HAS ALWAYS BEEN VERY WARM ON THE DRIVERS SIDE FOOT AREA, AND WHERE MY LEG RESTS THERE IS A PANEL ON THE RIGHT OF THE GAS PEDDLE THAT IS WHERE THE HEAT COMES FROM. I HAVE BROUGHT MY CAR A FEW TIMES TO THE DEALERSHIP AFTER I NOTICED HOW HOT IT GOT IN THAT AREA. OVER 130F! (I GAVE UP AT THIS TIME,) LAST WEEK, MY WIFE HAD A SMALL REAR END CRASH ON MY CAR. NOTHING MAJOR BUT WE TOOK IT TO THE BODY SHOP TO GET WORK ON. WHEN I BROUGHT THE CAR IN TO THEM, I ASKED THEM IF THEY CAN PUT SOME NEW INSULATION PIPE ON MY CAR HEAT PIPES, BECAUSE THE OLD ONES WERE PROBABLY NEEDING TO BE REPLACED. WHEN THE REPLACED IT AND MY CAR WAS READY FOR PICK UP, THEY TOLD ME THAT THEY PUT THE NEW INSULATION ON IT, BUT THEY SHOWED ME THE OLD ONE. THE OLD ONE WAS BURNT AND THEY SAID COULD HAVE ALMOST CAUGHT FIRE THOSE PIPES. ALONG WITH THE SIDE PANEL WAS WARPING DUE TO THE AMOUNT OF HEAT COMING OUT OF THERE. I TOLD THEM AT THE TIME, THAT ITS A SAFETY ISSUE, BUT THEY SAID BECAUSE MY WARRANTY IS EXPIRED FROM YEARS AGO, THEY HAVE TO CHARGE ME FOR INSPECTING IT, FROM THERE IF THEY FIND A ISSUE THEN WE CAN DISCUSS WITH GM WHAT IS THE BEST WAY TO HANDLE TO REPAIRS AND COSTS. (I TOLD THEM I WOULD GET BACK TO THEM ABOUT THAT.)

NHTSA complaint #11207255 — an unverified report by a vehicle owner.

Snyder, TX

UNKNOWN OR OTHER

2011 CHEVROLET CRUZE. CONSUMER WRITES SEEKING INFORMATION ABOUT ANY RECALLS ISSUED FOR THIS VEHICLE. *LD

NHTSA complaint #11185310 — an unverified report by a vehicle owner.

at 133,000 miles Clarksville, IN

UNKNOWN OR OTHER

I HAVE SEVERAL ISSUES WITH THIS CAR I HAVE A MECHANIC LOOKING AT IT NOW AND I CAN GIVE YOU A DETAILED REPORT OF EVERY THING HE FINDS WRONG WITH IT WHEN HE IS DONE I DO KNOW THAT I LOSS ENGINE POWER IN THE MIDDLE OF THE STREET WHILE WAITING TO TURN AT A LIGHT

NHTSA complaint #11185751 — an unverified report by a vehicle owner.

at 65,000 miles Hillsdale, NY 1 injured

UNKNOWN OR OTHER

THE INTERIOR DOOR HANDLE CHROME PEELS AND CAUSED DEEP CUT TO FINGER.

NHTSA complaint #11182436 — an unverified report by a vehicle owner.

at 91,000 miles College Park, GA

UNKNOWN OR OTHER

I DROVE MY 2011 CHEVROLET CRUZE TO WORK WITHOUT ISSUE. UPON LEAVING I STARTED MY MY VEHICLE, PUT IT IN REVERSE AND BACKED OUT OF MY PARKING SPOT BUT IT WOULD NOT DRIVE FORWARD. I HAD THE VEHICLE TOWED TO MY HOME. THE NEXT DAY IT WOULD NOT START UP ENTIRELY.

NHTSA complaint #11179832 — an unverified report by a vehicle owner.

at 65,000 miles Fargo, ND

UNKNOWN OR OTHER

THE KEY FOB HOLDING THE KEY IN THE IGNITION BROKE, LEAVING THE KEY IN THE IGNITION, UNABLE TO TURN OFF OR TURN ON THE VEHICLE.

NHTSA complaint #11166402 — an unverified report by a vehicle owner.

at 62,758 miles Nashotah, WI

UNKNOWN OR OTHER

BURNING SMELL FROM ENGINE. BACK IN MAY 2016 I STARTED SMELLING THIS BURNING SMELL AFTER YOU DROVE THE CAR FOR 20 MINS. I BRING IT UP TO THE DEALER EVERY TIME I HAVE TO TAKE THE CAR IN. THEY CAN NEVER FIND THE SOURCE. THEY THOUGHT A OIL PAN LEAK WAS IT. THAT WAS FIXED AND THE SMELL STILL IS THERE. THEY CLAIMED TO FIND AN OIL LEAK ANOTHER TIME AND FIXED. THEN IT WAS A TRANSMISSION LEAK, WHICH WAS FIXED AND STILL THE SMELL. THERE IS NEVER FLUID UNDER THE CAR. I HAVE THE SMELL NOTED EVERY TIME.

NHTSA complaint #11156362 — an unverified report by a vehicle owner.

at 68,000 miles Schuylkill Haven, PA Crash 2 killed

UNKNOWN OR OTHER

ON OCTOBER 19,2018 MY IN LAWS WERE TRAVELING NORTH ON ROUTE 61 IN PENNSYLVANIA. THEY CAN TO A RED LIGHT AND RAN INTO THE BACK OF A MINIVAN AND THE AIRBAGS DEPLOYED. THEN WE DONT KNOW WHAT HAPPENED, BUT THE CAR ACCELERATED AND WENT THE LENGTH OF A FOOTBALL FIELD AND THEY HIT A POLE AND MY MOTHER IN LAW DIED INSTANTLY AND MY FATHER IN LAW DIED AT 5:10 AM.MY CONCERN IS WHY ISN'T IT AN INDUSTRY STANDARD THAT ONCE THE AIRBAGS ARE DEPLOYED THE THROTTLE DOESN'T SHUT DOWN. IF THE THROTTLE WOULD HAVE NOT WORKED THEY WAY STILL BE ALIVE.IF YOU CANT HELP ME COULD YOU SEND ME IN THE RIGHT DIRECTION.

NHTSA complaint #11150727 — an unverified report by a vehicle owner.

at 87,500 miles Saint Peters, MO

UNKNOWN OR OTHER

WHILE DRIVING THE ENGINE TOTALLY LOOSES POWER AND THE ENTIRE CAR IS SHUT OFF AND COMES TO A STOP. LOTS OF ELECTRICAL MESSAGES SHOW UP, AND SOMETIMES THE KEY CANNOT COME OUT OF IGNITION. AFTER AN HOUR, SOMETIMES IT WILL RESTART. I HAVE HAD IT TOWED THREE TIMES TO THE DEALER. AT FIRST THEY THOUGHT IT WAS THE NEGATIVE BATTERY CABLE, BUT ITS STILL HAS THE PROBLEM. STARTING TO NOT BE ABLE TO TRUST THIS CAR AS ITS A HAZARD TO DRIVE NOT KNOWING WHEN IT WILL CUT OUT AND JUST STOP WITH NO POWER TO EVEN HAVE WINDOWS ROLL UP.

NHTSA complaint #11145254 — an unverified report by a vehicle owner.

at 80,000 miles Oklahoma City, OK

UNKNOWN OR OTHER

ROLLED DOWN MY DRIVERS SIDE WINDOW WHILE AT A STOP LIGHT, IT MADE A CLICKING NOISE AND WHEN I TRIED TO ROLL IT UP, THE WINDOW FELL INTO THE DOOR. THE WINDOW WOULDN'T ROLL BACK UP AND MADE MORE CLICKING NOISES WHEN I TRIED TO ROLL IT UP

NHTSA complaint #11140168 — an unverified report by a vehicle owner.

at 159,000 miles Claremore, OK

UNKNOWN OR OTHER

THE CAR LUNGES REAL BAD DRIVING DOWN THE ROAD. LEAVING A STOP LIGHT. VERY DANGEROUS FOR MY 17 YEAR OLD

NHTSA complaint #11124009 — an unverified report by a vehicle owner.

at 165,000 miles Flint, MI

UNKNOWN OR OTHER

AFTER AWHILE OF OWNING MY VEHICLE I NOTICED MY AC/HEATER BLOWER BEGAN TO STOP BLOWING OUT OF MY VENTS, AND IT ONLY BLOWS OUT OF THE DEFROST VENT. WITH THE BLOWER ON MY WINDOWS BECOME VERY FOGGED AND HARD TO SEE. I TOOK IT TO A REPAIR CENTER AND FOUND OUT THAT IT WOULD END UP COSTING ME $1000 TO FIX A $15 PIECE. WITH HAVING TO REMOVE MY ENTIRE DASH. THEY TOLD ME IT WAS A LEVER OF SOME SORT AND THERE IS NO OTHER WAY TO GET TO IT.

NHTSA complaint #11115031 — an unverified report by a vehicle owner.

Cedarburg, WI

UNKNOWN OR OTHER

CHROME IS PEELING ON INTERIOR DOOR HANDLES LEAVING RAZOR SHARP EDGES. UNSUSPECTING PASSENGERS OR DRIVER CAN BE SERIOUSLY CUT BY THE MATERIAL. THIS IS ESPECIALLY DANGEROUS TO CHILDREN EXITING THE CAR.

NHTSA complaint #11103398 — an unverified report by a vehicle owner.

Florence, NJ

UNKNOWN OR OTHER

I WAS MADE AWARE OF THE MULTIPLE RECALLS MY VEHICLE HAD THROUGH MY PEPBOYS DASHBOARD WHICH IS WHERE I GET MY CAR SERVICED. I WAS TOLD THAT THIS RECALL WAS ACTIVE WHEN I WAS SOLD THE CAR LAST FEBRUARY 2017 IN WHICH I AM CURRENTLY PAYING ON

NHTSA complaint #11102286 — an unverified report by a vehicle owner.

at 66,000 miles Grandview, MO

UNKNOWN OR OTHER

TAKATA RECALL, I HAVE A 2011 CHEVY CRUZE. MY TURBO IS HAVING UNDERBOOST FAILURE AND NEEDS REPLACED. I CAN NO LONGER INCREASE SPEED WHILE DRIVING ON THE ROAD TO PASS CARS OR GO UP HILLS, I HAVE SEEN SEVERAL OTHER CHEVY CRUZES WITH THE SAME YEAR BEEN RECALLED FOR THE SAME PROBLEM. WHEN I TYPED MY VIN NUMBER IN NOTHING POPPED UP. SO WHY DOESN'T MY CAR QUALIFY ?

NHTSA complaint #11094088 — an unverified report by a vehicle owner.

Other 2011 Chevrolet Cruze problems

← Full 2011 Chevrolet Cruze report