164 of the 988 complaints about the 2013 Chevrolet Equinox are about the glass, mirrors and wipers — 17% of everything reported for this model year. Half of the failures with a mileage on record happened before 55,358 miles.
164
Complaints
0
Crashes
0
Fires
0
Injuries
Filed with NHTSA, in their own words.
VISIBILITY/WIPER
I was driving my car like usual and I almost reached home and my windshield vipers stopped working. I parked my car and checked it and the wipers are not working.
NHTSA complaint #11649602 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
ONE OF THE WIPER ARMS HAS FAILED ENTIRELY. THE DEALERSHIP WE PURCHASED IT FROM (USED) ADVISED IT WAS REPAIRED, BUT IT HAS FAILED NONETHELESS. OUR 18 YEAR OLD SON DRIVES THIS CAR AND IT IS NOT SAFE. BASED ON OTHER INTERACTIONS WITH THE DEALERSHIP, WE BELIEVE THEY MAY HAVE "FAKED" THE ACTUAL REPAIR...OR THEY REPLACED THE POSSIBLY DEFECTIVE PART WITH AN ACTUAL DEFECTIVE PART. WE WANT IT INSPECTED, AND IF OLD OR DEFECTIVE, HAVE IT REPLACED AS IT SHOULD HAVE BEEN.
NHTSA complaint #11558918 — an unverified report by a vehicle owner.
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
The contact owns a 2013 Chevrolet Equinox. The contact stated that the switch used to control the defroster failed to operate as needed. Due to the failure, the vision through the windshield was obstructed while driving. The dealer was contacted and acknowledged the failure; however, the contact was provided a diagnostic test fee to determine the cause of the failure. The manufacturer was not notified of the failure. The vehicle was not yet repaired. The failure mileage was approximately 54,000.
NHTSA complaint #11518600 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
Was driving thru Atlanta at night in a rainstorm and without any warning my passenger side wiper totally quit. The driver side wiper was all I had. I had to cautiously keep driving in the very center of Atlanta. I do have the complete motor parts as I replaced it myself after buying the part from a local GM dealer. I have had no dealer inspection yet because I just heard about the recall on the 2014 and 2015 wiper recall. this happened in April of 2021.
NHTSA complaint #11498551 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
On Feb 14 2021 took car in to a Chevy dealership to have 2 recalls done . Tailpipe emission oxygen sensor, Front wiper transmission corrosion failure . Notice on 8/29/2021 while on a road trip needed to clear bugs off front windshield no windshield fluid was coming out , so I feel the front wiper transmission corrosion failure was not repaired . Will contact dealership to have issue checked out with a different location.
NHTSA complaint #11431302 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
Hello I had an open recall for the wiper transmission replacement. I took my vehicle to Don Brown Chevy in st.louis missouri. They where suppose to replace the wiper transmission. Mine failed while driving. Since my car had an open recall I should of received a replacement one installed. This dealer told me they did the recall and everything was good to go. Well they lied they did not complete my recall. I had to go buy one from the local parts place and install it my self. the new design comes with a rain deflector baffle. the original one in my car still had the paint lines on the wiper transmission from the factory install. They lied about doing the recall and endangered my life.
NHTSA complaint #11417571 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
WHILE GETTING READY TO LEAVE WORK ONE DAY IT STARTED TO RAIN A BIT, SO I TRIED CUTTING ON MY WINDSHIELD WIPERS AND NOTHING HAPPENED, IT WOULDN'T MOVE AT ALL, SO I TRIED PULLING OVER AND RESTARTING THE CAR AND THEY STILL WOULDN'T WORK. I CAN STILL HEAR THE MOTOR BUT STILL NO MOVEMENT, PLEASE HELP NEED FIXED BEFORE WINTER !!
NHTSA complaint #11413735 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
SHOWS NO RECALL FOR MY VIN BUT YET THE PROBLEM WHICH IS RECALLED HAS HAPPENED TO MY VEHICLE. DRIVERS WIPER DOES NOT WORK. SITTING IN DRIVEWAY WARMING CAR WHILE IT WAS RAINING AND NOW IT DOESNT WORK AT ALL
NHTSA complaint #11391098 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
I USE EXCESSIVE AMOUNT OF OIL AND NOW MY MOTOR IS ACTING UP I HAVE TO PUT TWO QUARTS IN A WEEK AND WAS NOT TOLD AT PURCHASE I BOUGHT MY VEHICLE JANUARY OF 2019 I'M UNDER THE 120 000 MILES THIS I NOTICED ABOUT 2WEEKS I HAD TO HAVE MY VEHICLE IN THE SAME WEEK I BOUGHT IT CAUSE OF ISSUES AND IT WAS A 2000 REPAIR AFTER I ALREADY PAID 13,000 FOR IT. I LOVE THE VEHICLE BUT MY MOTOR IS KNOCKS AND IT'S GETTING WORSE
NHTSA complaint #11354809 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
I BOUGHT MY EQUINOX IN 2018, THE WIPER PASSENGER SIDE STOPPED WORKING THEY STATED THE RECALL WAS DONE IN 2017 I DIDN'T OWN THE VECHILE AND 295.00 TO FIX IT IS WRONG. ITS ONLY BEEN 2 YEARS IT STOPPED WORKING THE FIRST MONTH I HAD IT THEY FIXED IT. NOW ITS NOT WORKING AT ALL PASSENGER SIDE. NO WARRANTIES OR ANYTHING ON THE VECHILE AT THIS TIME. I WAS DRIVING TO THE STORE WHEN IT STOPPED WORKING PRE COVID-19 HAD AN APPT HOWEVER HAD TO CANCEL SO TRIED TO GET TO TAKEN CARE OF WHICH IT SHOULDN'T COST ME.
NHTSA complaint #11341809 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
WINDSHIELD WIPERS NOT WORKING AND CHECK ENGINE LIGHT ON .I REPAIR THE WINDSHIELD WIPERS I REQUESTING MY MONEY BE REFUNDED.
NHTSA complaint #11325476 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE PASSENGER SIDE WINDSHIELD WIPER BECAME INOPERABLE. BAIERL CHEVROLET LOCATED AT 10430 PERRY HWY, WEXFORD, PA 15090, (877)217-0160, WAS CONTACTED BY PHONE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT UNDER WARRANTY AND FURTHER ASSISTANCE WOULD NOT BE PROVIDED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY) HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 59,000.
NHTSA complaint #11298196 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
THE PASSENGER SIDE WIPER STOPPED WORKING ALL TOGETHER WHILE THE DRIVER SIDE WIPER DOES WORK
NHTSA complaint #11230177 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
DRIVERS SIDE WIPER INOPERABLE WHILE PASSENGER SIDE WORKS NORMAL. STATIONARY AND IN MOTION
NHTSA complaint #11203109 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE WINDSHIELD WIPERS WERE INOPERABLE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY). THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 87,000.
NHTSA complaint #11195788 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
THE VEHICLE HAD A RECALL FOR THE WINDSHIELD WIPER FOR THE REAR WINDOW. NEVERTHELESS, THE ENGINE STARTED STALLING AND WHEN I HAD DIAGNOSTIC TEST DONE THE MECHANIC EXPLAINED THEIR WERE METAL SHAVINGS GOING INTO MY OIL FROM A DEFECTIVE ENGINE. THE VEHICLE BEGAN TO HICCUP ON THE STREET AND STOPPED IN FRONT OF MY HOME. I HAD THE VEHICLE TOWED TO JOSEPH CHEVEROLET IN CINCINNATI WERE SERVICE MEMBER TOLD I MUST BE MISTAKEN AND THAT GM HAD NO RECALLS. I EXPLAINED HE MUST BE MISTAKEN AND THEY COULD KEEP THEIR FAULTY PRODUCT.
NHTSA complaint #11192572 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
RECALL # 2025302. I AM UNABLE TO DO MY RECALL, I CALLED THE DEALERSHIP NEAR ME BONIFACE-HIERS CHEVROLET AND EXPLAINED THAT WE ONLY HAVE 1 VEHICLE AT HOME AND IN ORDER TO FIX THE RECALL I MUST LEAVE THE VEHICLE AT THE DEALER, HOWEVER THEY CAN NOT PROVIDE A LOANER FOR ME SO I CAN PICK UP MY KIDS FROM SCHOOL, THEY CAN NOT GIVE A LABOR TIME BECAUSE THEY DONT KNOW THE CONDITIONS OF THE PART. MY QUESTION IS HOW CAN I GET THIS DONE CAUSE VISIBILITY IS AN IMPORTANT PART OF DRIVING SPECIALLY HERE IN MELBOURNE, FL THAT WE GET LOTS OF RAIN. THANK YOU.
NHTSA complaint #11183880 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
JOINT IN WIPER CORRODED ON DRIVERS SIDE. DRIVER HAD JUST STARTED THE CAR AND NEEDED TO USE THE WINDSHIELD WIPERS DUE TO RAIN.
NHTSA complaint #11183739 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE PASSENGER SIDE WINDSHIELD WIPER WAS FAULTY AND BECAME INOPERABLE. THE CONTACT STATED THAT THE FAILURE WAS A DISTRACTION WITH ONE SIDE OF THE WINDSHIELD BEING FLOODED WITHOUT A WIPER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 91,000. THE VIN WAS INVALID.
NHTSA complaint #11181404 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
DRIVING MY 2013 CHEVY EQUINOX WITH UNDER 60,000 MILES DURING RAIN/SNOW AND WIPERS QUIT UNEXPECTEDLY CLOSE TO HOME. TURNED THEM OFF AND NOW WHEN I TURN THEM ON SOUNDS LIKE MOTOR IS RUNNING BUT WIPERS WILL NOT WORK! IT IS WINTER TIME HERE, EXPECTING ANOTHER SNOW STORM AND DO NOT HAVE A VEHICLE TO DRIVE!!!!!!!!!
NHTSA complaint #11180527 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
I KEEP HAVING ISSUES WITH MY WINDSHIELD WIPERS. THEIR WAS A RECALL ON THE BEARINGS IN THE WIPER MOTORS ONCE BUT THE DEALER FIXED IT BUT I'VE HAD 3 MORE TIMES THAT THEY LOCK UP AND THE WIPERS FLY OFF.
NHTSA complaint #11173190 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
THE HEAT/AC WILL RANDOMLY STOP WORKING THEREFORE WHEN YOU NEED TO DEFROST WINDOWS NOTHING WILL BLOW AT TIMES.
NHTSA complaint #11162153 — an unverified report by a vehicle owner.
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE DEFROSTER WOULD NOT FUNCTION AND FAILED TO PRODUCE WARM AIR ON THE WINDSHIELD. THE CONTACT STATED THAT AIR WOULD BLOW ONTO HIS FEET NO MATTER THE SETTING. THE CONTACT CALLED KINGMAN ARIZONA CHEVROLET (3730 STOCKTON HILL RD, KINGMAN, AZ 86409, (928) 377-4150) AND WAS INSTRUCTED TO CALL THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED AND THEY REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 102,000.
NHTSA complaint #11160989 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
ONE WINDSHIELD WIPER STOPPED WORKING PROPERLY WITH NO WARNING. THE OTHER WIPER IS WORKING CORRECTLY. IT STARTED DOING IT AFTER THE CAR HAD BEEN PARKED OVERNIGHT.
NHTSA complaint #11154373 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
HVAC BUTTONS BECAME INOP. THEREFORE, NO DEFROST. VERY DANGEROUS. NO HEAT. NO A/C. NO REAR DEFROST. BACKLIGHT BUTTONS YES ARE ILLUMINATED. I REPLACED TWO FUSES, NO CHANGE. I REPLACED THE HVAC BLOWER MOTOR RESISTER, NO CHANGE. NO DEFROST IS VERY DANGEROUS ON MY 2013 CHEVY EQUINOX LT 4 CYL 2.4L. THE BATTERY IS 10 MONTHS OLD. I DISCONNECTED THE ENTIRE BATTERY FOR 15 MINUTES. NO LUCK. YES THE ENTIRE RADIO WORKS FINE. AUDIO IS GOOD. HOWEVER, THE POPUP ON THE RADIO SCREEN WHICH REFLECTS THE FAN SPEED MOTOR CHANGES IS NOT SHOWING UP WHEN I ADJUST THE FAN SPEED.
NHTSA complaint #11152356 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
I KNOW THERE HAS BEEN A FEW RACALLS ON MY VEHICLE AND NEED TO KNOW HOW I CAN FIX THE RECALL S WITHOUT OUT OF POCKET EXPENSES
NHTSA complaint #11139477 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. WHILE DRIVING AT UNKNOWN SPEEDS, THE WINDSHIELD WIPERS BEGAN TO WORK INTERMITTENTLY AND THEN BECAME INOPERABLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT BELIEVED THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY). THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 8-4660303111; HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 120,988.
NHTSA complaint #11131531 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. WHILE DRIVING 60 MPH, THE WINDSHIELD WIPER ON THE PASSENGER SIDE MALFUNCTIONED, WHICH MADE IT DIFFICULT TO SEE THE ROAD. AS A RESULT, THE CONTACT ALMOST CRASHED INTO ANOTHER VEHICLE WHEN TRYING TO CHANGE LANES. THE CONTACT HAD TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD TO CHECK THE WIPER. THE CONTACT CALLED BICAL CHEVROLET OF VALLEY STREAM (709 W MERRICK RD, VALLEY STREAM, NY 11580, (516) 285-6500), BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THEY WOULD BE SENDING A CASE NUMBER, WHICH HAD NOT BEEN RECEIVED YET. THE FAILURE MILEAGE WAS 44,000.
NHTSA complaint #11081781 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
2013 CHEVROLET EQUINOX. CONSUMER WRITES IN REGARDS TO WINDSHIELD WIPER SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICLE IS LOCATED ON ISLAND THAT DOES NOT HAVE A CERTIFIED GENERAL MOTORS REPAIR SHOP. THE MANUFACTURER ADVISED THE CONSUMER TO SHIP THE VEHICLE TO ANOTHER ISLAND TO HAVE IT REPAIRED. THE CONSUMER REQUESTED TO HAVE THE PARTS SENT TO A CERTIFIED MECHANIC TO THE ISLAND WHERE HE LIVES.
NHTSA complaint #11066269 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE WIPER FLUID WOULD NOT EXPEL FROM THE VEHICLE WHEN OPERATED. THE CONTACT STATED THEY HAVE REFILLED THE FLUID TWICE. THE WIPER FLUID WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THE VEHICLE OPERATED AS INTENDED UNTIL NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY) WAS COMPLETED AT HALEY BUICK GMC LOCATED AT 9831 MIDLOTHIAN TURNPIKE, RICHMOND, VA. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.
NHTSA complaint #11034771 — an unverified report by a vehicle owner.