280 of the 845 complaints about the 2015 Chevrolet Equinox are about the glass, mirrors and wipers — 33% of everything reported for this model year. Half of the failures with a mileage on record happened before 77,000 miles.
280
Complaints
1
Crashes
1
Fires
0
Injuries
Filed with NHTSA, in their own words.
VISIBILITY/WIPER
wind shield wiper stopped working while driving on the highway in heavy down pour, safety was my next concern, so I pulled over and waited for the rain to stop to continue driving home.
NHTSA complaint #11614365 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
The contact owns a 2015 Chevrolet Equinox. The contact stated that the windshield wipers failed to operate while activated. The vehicle was making a clicking noise while attempting to turn to the left or the right. The contact stated that the noise was louder while standing outside the vehicle. The vehicle had not been taken to the dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 29,000.
NHTSA complaint #11614169 — an unverified report by a vehicle owner.
VISIBILITY
The contact owns a 2015 Chevrolet Equinox. The contact stated while driving 30 MPH during a rainstorm, the windshield wipers were not functioning. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the windshield wiper module. The vehicle was repaired, but the failure reoccurred. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V165000 (Visibility) the VIN was included, and the vehicle had been repaired, but the failure still occurred. The manufacturer was not notified of the failure. The failure mileage was 60,000.
NHTSA complaint #11586640 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
My windshield wipers suddenly stopped working and will not work.
NHTSA complaint #11564027 — an unverified report by a vehicle owner.
VISIBILITY
The contact owns a 2015 Chevrolet Equinox. The contact stated that while his wife was driving approximately 70 MPH in the rain, the windshield wipers became inoperable. The contact's wife pulled to the side of the road for a while and then continued driving. The contact stated that he was an independent mechanic and had diagnosed that the windshield wipers ball joints were fractured and needed to be replaced. The vehicle was repaired. The contact later received notification of NHTSA Campaign Number: 22V165000 (Visibility) which he related to the failure. The dealer was notified of the repair that was performed prior to the safety recall and sent a claim along with the part receipt to the manufacturer for reimbursement. The contact later followed up with the dealer, who referred him to the manufacturer. The manufacturer was contacted and informed the contact that the reimbursement claim was denied. The failure mileage was approximately 150,000.
NHTSA complaint #11552634 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
EXCESSIVE Oil Consumption after 87,000 miles. Always had regular/up-to-date oil changes and took care of the vehicle. Had an oil change in June 2023 and in August (not may miles driven in that time frame), while driving I noticed the vehicle started to jerk...after arriving at work I checked under the hood and noticed there was NO OIL on the stick. I also added some antifreeze since I was there and it needed just a little. Purchased oil and filled it up. Two weeks later...again, no OIL on the stick. Less than 200 miles driven during this time. Now checking my oil every 3 days. October 2023, check engine light came on--took it to get checked and was told I was out of antifreeze. This was the only issue they could locate...no blown gaskets, etc. The AutoZone put antifreeze in to the level it should be and the next day I was almost empty again. This was well under 90 miles driven. There are NO WARNINGS, EXPENSIVE TO KEEP BUYING OIL AND ANTIFREEZE--RISK OF ENGINE BLOWING, BREAKING DOWN-GOD FORBID I HAVE MY CHILDREN IN THE VEHICLE WITH ME. Two years ago the wipers went...heavy storm and they just all of a sudden stopped. Couldnt even see to pull over. Had my three kids with me and had to put the window down to try to see how I could pull over. I didnt know until a while later there was a recall. Numerous electrical issues....radio stops working when it wants too. Backup camera sometimes stays on while driving down the road, the driver side rear door won't unlock all the time.
NHTSA complaint #11551058 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
I was driving down the interstate during a rainstorm when my windshield wipers stopped working. It made it impossible to see. It continued to rain that whole week so I took my car into the shop immediately to get the windshield wipers looked at and had to get a rental car in the meantime since I could not drive without the windshield wipers with it raining in North Carolina the whole week. I also needed the rental car to get to work while the car was in the shop. I recieved a call from the Chevy dealership and they said there had been a recall on the a part related to the windshield wipers and that the issue with my wipers was due to that part failing. I have never recieved information from Chevy on the recall for the windshield wiper part. If I would have known I would have gotten it replaced to avoid the issues I have had to go through. Because I could not see when my windshield wipers failed it not only put me at risk but others on the road. It was very sudden and scary. The vehicle has been inspected and fixed by the manufacturer. There was no warning signs, it was very random. I was able to get the part fixed for free but the part had to be ordered by the chevy dealership and I had to have my rental car for two days. It was a very expensive fix, although the part was replaced, because I had to have the rental car. It was $388.54 for the rental car.
NHTSA complaint #11529051 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
2015 CHEVROLET EQUINOX. CONSUMER WRITES IN REGARD TO SAFTEY ISSUES WITH WINDSHIELD WIPERS.
NHTSA complaint #11512333 — an unverified report by a vehicle owner.
VISIBILITY:WINDSHIELD WIPER/WASHER
2015 CHEVROLET EQUINOX. CONSUMER WRITES IN REGARD TO WINDSHIELD WIPER MODULE SAFETY RECALL.
NHTSA complaint #11510310 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
My Front Windshield Wipers are not working, they went out on me after an ice storm here in Kentucky. I took to Chevrolet Rock- Royal Oaks here in Paducah Kentucky where they tested a motor recall part as working and stated I needed an engine harness wiring junction block after paying $160 for them to check this and there is no part available to fix the issue because it’s currently on back order. With no known information on when it will be available. Unfortunately I got caught in the rain yesterday with no wipers.
NHTSA complaint #11506315 — an unverified report by a vehicle owner.
VISIBILITY
The contact owns a 2015 Chevrolet Equinox. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11506090 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
The HVAC actuator broke off preventing air flow from defrosting the windshield while I was driving through a snow storm. Because this piece failed my windshield was fogged over and I continually having to reach up to the windshield wiping fog off in order to see. In the conditions it was dangerous for myself and other drivers that I was unable to see clearly. The mechanic at Division Auto Clinic says he replaces these actuators all the time on GM vehicles. The vehicle was repaired (see invoice) costing me $300 to fix. There were no warning lamps or messages prior to the problem.
NHTSA complaint #11505756 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
The contact owns a 2015 Chevrolet Equinox. The contact stated that the vehicle was serviced under NHTSA Campaign Number: 22V165000 (Visibility) at a dealer however, a failure was experienced after the repair was performed. The contact stated that while driving 65 MPH in the rain with the wipers activated, the wipers started to cross, and the driver's side wiper detached from the vehicle. The contact stated that she also experienced the failure prior to receiving the recall notice. The contact stated that while driving 65 MPH in the rain with the wipers activated, the wipers crossed. The vehicle was not taken to an independent mechanic or dealer for diagnostic test or repair. The manufacturer was not notified of the failure. The approximate failure mileage was 190,000.
NHTSA complaint #11503399 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
1/17- 1900 Driving home from work, light drizzle. Front windshield wipers were operating on low setting then suddenly stop midway of the windshield and gets stuck. Tried turning switch on and off. Nothing. Pulled over. Parked. Turned car off and on. Tried switch. Nothing. When i start car and try the wipers i can hear power to the system but no action from motor.
NHTSA complaint #11502394 — an unverified report by a vehicle owner.
VISIBILITY:WINDSHIELD WIPER/WASHER
2015 CHEVROLET EQUINOX. CONSUMER WRITES SEEKING REIMBURSEMENT FOR VEHICLE REPAIRS MADE RELATED TO NHTSA SAFETY RECALL.
NHTSA complaint #11493794 — an unverified report by a vehicle owner.
VISIBILITY:WINDSHIELD WIPER/WASHER
The contact owns a 2015 Chevrolet Equinox. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the windshield wipers failed to operate. The vehicle was taken to the dealer where it was diagnosed that the windshield wiper module needed to be replaced; however, the dealer informed the contact that she needed to pay out of pocket for the replacement part and seek reimbursement from the manufacturer. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 170,000. VIN tool confirms parts not available
NHTSA complaint #11484090 — an unverified report by a vehicle owner.
VISIBILITY
The contact owns a 2015 Chevrolet Equinox. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint #11482984 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
The contact owns a 2015 Chevrolet Equinox. The contact stated while his wife was starting the vehicle, the windshield wipers were engaged and failed to respond. The contact parked the vehicle. The vehicle was taken to an independent mechanic the next day. The independent mechanic diagnosed that the windshield wiper motor needed to be replaced. The vehicle was repaired. The contact later received notification of NHTSA Campaign Number: 22V165000 (Visibility) that he associated with the failure. The manufacturer was contacted for reimbursement but had not provided any assistance. A case was opened. The failure mileage was approximately 57,831.
NHTSA complaint #11483084 — an unverified report by a vehicle owner.
VISIBILITY
The contact owns a 2015 Chevrolet Equinox. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint #11482178 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
On a trip to the hospital in rain, the windshield wipers failed. Doing some research, I found the current open recall. Kim’s Chevrolet in Laurel, MS is refusing to check the open recall. They claim they are not able to because there’s been “no remedy”.
NHTSA complaint #11481051 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
The contact owns a 2015 Chevrolet Equinox. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving approximately 30-35 MPH in the rain, the windshield wipers became inoperable. The contact stated that due to the recall having no remedy, the vehicle was taken to a certified mechanic who repaired the windshield wipers. The approximate failure mileage was 120,000. The manufacturer was made aware of the failure. VIN tool confirms parts not available.
NHTSA complaint #11480694 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
We received a letter in the mail approximately April of 2022 stating there was a recall on the ball joints of the wipers. There was no parts available at the time for them to repair, The letter stated just wait. We continued to check in and there was still no fix. We were driving 2 hours away in Des Moines, Iowa on Friday August 19th when a torrential rain came down. The windshield wiper ball joint failed almost causing us to get into an accident on the interstate. We had to wait the storm out, and then made it home later on that night. I called the number on the recall sheet and GM told us that my husband's dad could fix the problem and we could be in reimbursed because he was a certified mechanic. My husband and his father who is a certified mechanic fixed the problem with a part from O'Reilly's. It's an OEM product they put in. After the part was fixed on Saturday August 20th, we called back like the agent said to get the reimbursement form. That's when the agent told us we could not be reimbursed because it wasn't done at the dealership. They have told us many different stories on how we are supposed to take care of this recall. But the dealership couldn't have fixed it anyway because there's no fix for it in place. I'm not working due to health issues and I go to many doctors appointments so I have to have a working vehicle with working windshield wipers. So in case it were to rain I wouldn't get into a horrible car accident like we almost did on Friday. I just want to be reimbursed for the recall that they still do not have a fix for. How are people supposed to drive around in vehicles that could have faulty windshield wipers, possibly causing accidents and even death?.
NHTSA complaint #11480365 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
I was heading north on US23 in northern Michigan when I was in a rainstorm, traffic was going about 30mph due to how hard the rain was coming down and I had my windshield wipers on full blast when they suddenly stopped working and sat there in the middle of my windshield. I had to cut across 2 lanes of highway traffic with very little visibility to pull over on the shoulder of the highway to figure out my windshield wipers and let the storm pass. I found out there is a recall on the wiper windshield motor, however Chevrolet does not have parts to fix the issue until December at the earliest. They do not have a temporary fix. They do not offer rental cars. Basically Chevrolet is forcing customers to fix this issue out of pocket at their expense and when I reached out for reimbursement, they told me that is not a possible solution.
NHTSA complaint #11479902 — an unverified report by a vehicle owner.
VISIBILITY
The contact owns a 2015 Chevrolet Equinox. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility); however, the part to do the recall repair was unavailable. The manufacturer was notified of the issue and informed the contact to call the dealer to schedule an appointment. The dealer had been notified of the recall and the contact was given an appointment. Once the contact arrived, she was informed that parts for the recall repair was unavailable. The contact was also informed by a service manager that they are not authorized to repair the vehicle unless the part failed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint #11479932 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
Driving in heavy rain on highway and windshield wipers just suddenly stopped and froze mid windshield almost hydroplaned and almost got rear ended when I slowed down despite putting caution lights on. Wipers are still not working and I have contacted multiple dealerships about this and there being a possible recall and am told there is not a permanent solution. I finally got one dealership in the area that will look at the issue. I have the incident recorded on dash camera.
NHTSA complaint #11479015 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
The contact owns a 2015 Chevrolet Equinox. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving approximately 65 mph during rain when the windshield wipers suddenly malfunctioned and detached from the vehicle. The contact took the vehicle to a certified mechanic who stated that a necessary part had malfunctioned. The windshield wipers were replaced. The approximate failure mileage was 70,000. Vin tool confirms remedy not yet available
NHTSA complaint #11478839 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
On Friday, August 5th my state experienced torrential downpours and floods. While driving my windshield wipers stopped working. It was almost impossible to see, and I was fortunate that I opted to NOT take the highway home that afternoon, but opted for the longer route on suburban roads. I slowly made my way to a nearby church and parked my car. Upon retrieval and inspection the next day, it was discovered that a ball joint had corroded and broke, causing the failure. My vehicle had been in approximately a month prior at an authorized Chevrolet dealer, and nothing was said to us about the car having an active recall on the wiper system, specifically the ball joints, the very part that failed. I contacted Chevrolet's customer service department and was told that the recall remedy was not finalized, though according to NHTSA the part is to be inspected and replaced if necessary. Further, I was advised when the remedy is available, we will receive a letter and can submit for reimbursement. There was no warning that there was a problem. When we took our vehicle in for service a month ago, it should have been inspected. It was not. I could have had an accident and serious injuries could have occurred. Chevrolet needs to get the vehicles under the recall pulled in immediately for inspection. Further, authorized dealers need to advise their clients when there is a recall when they have their vehicle in for service.
NHTSA complaint #11478131 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
2015 CHEVROLET EQUINOX. CONSUMER WRITES IN REGARD TO DEFECTIVE WIPERS. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE REPAIRS DUE TO RECEIVING A RECALL REPAIR NOTICE FOR THE FAILURE.
NHTSA complaint #11477714 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
The contact owns a 2015 Chevrolet Equinox. The contact stated that while driving approximately 70 MPH in a rainstorm the windshield wipers suddenly became inoperable. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure and the contact was informed that the vehicle was included in the NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was not yet available. The vehicle was not repaired. The failure mileage was 128,000. VIN tool confirms parts not available.
NHTSA complaint #11477537 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
Driving along freeway with wipers on in heavy rain and the wipers just stopped working. I was able to pull over safely but was not able to drive for hours till the rain stopped.
NHTSA complaint #11477561 — an unverified report by a vehicle owner.