11 of the
418 complaints about the 2019 Chevrolet Equinox are about the
driver-assist systems — 3% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
35,000 miles.
B
11
Complaints
1
Crashes
0
Fires
0
Injuries
Exactly what failed
Automatic Emergency Braking
436.4%
Blind Spot Detection
218.2%
Adaptive Cruise Control
218.2%
Back Over Prevention
19.1%
Warnings
19.1%
Rearview System Braking
19.1%
Driver Assist & Collision Avoidance across every Chevrolet Equinox year
The contact owns a 2019 Chevrolet Equinox. The contact stated that while reversing from a complete stop, the rearview camera and beeping sound were inoperable, causing the vehicle to crash into an electrical grid. The liftgate and the rear bumpers were damaged. There were no injuries sustained. The vehicle was drivable and was taken to the dealer, where the contact was informed that the VIN was not included in a related recall, and the vehicle was not covered under warranty due to the mileage and age. The vehicle was taken to Ronco's Autobody Tire & Wheel, where it was determined that the liftgate, the rear bumpers, and the cameras needed to be replaced. The manufacturer was notified of the failure and advised the contact that the vehicle would need to be repaired at the owner's expense. The vehicle was not yet repaired. The failure mileage was approximately 94,000.
NHTSA complaint #11732337 — an unverified report by a vehicle owner.
Reno, NV
FORWARD COLLISION AVOIDANCE: WARNINGS
On multiple occasions my vehicle (2019 equinox LT) that I bought just over 30 days ago has falsely activated the forward collision feature and slammed on its own brakes followed by “service ESC” and “service brake assist” with traction control lights and stability control lights illuminating. Dealership has confirmed that 4 computer modules are out of date on programming/updates. This is a critical safety issue and I am unsure why it hasn’t been recalled as I have read multiple instances of this. Unfortunately because it has not it is a hefty repair bill. When this happened the last time before heading into the dealership, there was a vehicle behind me that could’ve rammed into my rear due to the sudden and excessive braking at highway speeds when I was pressing on the gas.
NHTSA complaint #11722202 — an unverified report by a vehicle owner.
My wife started noticing issues with our 2019 Equinox. We got several error mesaages: service brakes, service sylteering, enigine light and abs. I did some digging online and found similar issues with other Equinox owners. The fix is to replace the battery. We did and after leaving the shop the car won't move. It will go into differnt gears but wont move and is currently at home in our driveway.
NHTSA complaint #11622740 — an unverified report by a vehicle owner.
While driving my 2019 Chevy Equinox it was acting to me to have a flat tire shaking weirdly in what felt like the front right tire. I was going around 72 mph down the freeway slowed to exit to the nearest station no issues there my speed was around 37 mph exiting off the freeway and SUDDENLY THE BREAK PEDAL WAS TO HARD TO PRESS I FOUND MYSELF WITH NO BREAKS the break pedal was EXTENDED OR? It wouldn’t press down at all and although I tried to pump them, I didn’t want to break anything and it felt like if I pushed down it would break something! So I wheeled it into the gas station and put it in park to stop. I called right away to the dealership I bought it at and had it towed from the station! I was lucky! I KNOW I WAS LUCKY! I MIGHT NOT HAVE BEEN!! This came without warning other than thinking I had a flat from the shaking! There was no light or other symptoms to alert me! IMAGINE SUDDENLY THE CAR IS SHAKING AND YOU HAVE NO BREAKS!?! THE CAUSE I WAS TOLD IS A FAULTY BOOSTER! IF YOU CANT GUARANTEE THE BREAKS WHY SELL THE CAR! ITS A VITAL ASPECT OF SAFETY! NOW IM TERRIFIED! THIS IS NOT OKAY! ALL I GET IS EXCUSES AND RUNAROUNDS ABOUT IT! BE AWARE THESE CARS HAVE ISSUES! HOW CAN A CONSUMER FEEL SAFE DRIVING A VEHICLE NOT KNOWING IF THE BREAKS WILL WORK OR NOT?! The shaking was my warning I say looking back but NOT AN ACCEPTABLE ONE! I think it’s what SAVED MY LIFE AND THOSE OF MY CHILDREN! Only the shaking!!!!!!!!!!!!! NOT OKAY GMC NOT AT ALL!!!!!
NHTSA complaint #11577542 — an unverified report by a vehicle owner.
Cartersville, GA
LANE DEPARTURE: BLIND SPOT DETECTION
I was on interstate 85 going 70 miles an hour when I got on the interstate the brakes were working perfect got to go on 70 miles an hour and traffic started stopping when I hit the brakes it was so stiff that I couldn’t apply it Ammo divert to the emergency Lane and pushed with all my mic and finally got it to stop if my wife would’ve been driving it which is her car she would’ve been severely hurt probably
NHTSA complaint #11470913 — an unverified report by a vehicle owner.
Cartersville, GA
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
I was on interstate 85 going 70 miles an hour when I got on the interstate the brakes were working perfect got to go on 70 miles an hour and traffic started stopping when I hit the brakes it was so stiff that I couldn’t apply it Ammo divert to the emergency Lane and pushed with all my mic and finally got it to stop if my wife would’ve been driving it which is her car she would’ve been severely hurt probably
NHTSA complaint #11470913 — an unverified report by a vehicle owner.
today on may 22 2022 i was driving on cruise control at 60 mph when the brakes locked up and slid the wheels. the brakes didnt release untill i pressed on the gas pedal. this is the exact same thing that happened last summer and reported on your file number 11427660. this is a serious safety problem that could get someone KILLED. the dealer replaced a brake control module but same problem reappeared.
NHTSA complaint #11465669 — an unverified report by a vehicle owner.
Takoma Park, MD
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
What component or system failed or malfunctioned, and is it available for inspection upon request? On at least 4 occasions, while using the adaptive cruise control, the brakes are suddenly applied hard when no vehicles are anywhere near close enough to trigger an emergency braking situation. I have to manually step on the gas pedal to have the car stop the automatic braking. We can make the vehicle available upon request. How was your safety or the safety of others put at risk? This incident is startling when it occurs and can cause an accident if a vehicle happens to be too close behind our vehicle. We are reluctant to use the adaptive cruise control as a result of these incidents. Has the problem been reproduced or confirmed by a dealer or independent service center? The problem has not been reproduced or confirmed by the dealer or service center. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No component has been inspected as a result of these incidents. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There are no warning lights or messages that appear before, during or after the incident. The incidents occur suddenly and with no warning.
NHTSA complaint #11447008 — an unverified report by a vehicle owner.
Have been stranded 4 times this summer. When car is parked it has locked in parking and will not shift out of park. Even though the parking brake is released, the car will not shift. After leaving it sitting several hours or overnight, it will start and shift again.
NHTSA complaint #11429202 — an unverified report by a vehicle owner.
at 35,000 milesCincinnati, OH
LANE DEPARTURE: BLIND SPOT DETECTION
THE VEHICLE STARTED LEAKING GAS FROM THE TANK AT THE REAR AFTER SITTING FOR 20 MINUTES. THIS PROBLEM HAS ALREADY BEEN RECALLED ON VEHICLES OF THIS CALIBER AND YEAR, JUST THE ALL WHEEL DRIVE VERSION. NOT EXACTLY SURE HOW LONG THIS HAS BEEN GOING ON BECAUSE I TYPICALLY DON'T GO BEHIND THE CAR. AS FOR THE PASSENGER SIDE, THE WARNING LIGHT ON THE MIRROR STOPPED WORKING AT ABOUT 15,000 MILES. VERY POSSIBLY SOONER.
NHTSA complaint #11408200 — an unverified report by a vehicle owner.
at 2,000 milesIndependence, IA
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
TL* THE CONTACT OWNS A 2019 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 65 MPH, THE ADAPTIVE CRUISE CONTROL SHUT OFF AND THE "ADAPTIVE CRUISE CONTROL NOT AVAILABLE" INDICATOR ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO DUNLAP MOTORS (866-715-7154, LOCATED AT 520 1ST STREET EAST, INDEPENDENCE, IA 50644) WHERE THE COMPUTER SYSTEM WAS REPROGRAMMED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHO REPROGRAMMED THE COMPUTER AGAIN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000. *PM CONSUMER STATES EACH TIME FAILURE OCCURRED NO CARS WERE AHEAD OF THEM BUT THE VEHICLE WOULD BRAKE ABRUPTLY. ON 12/17/19 A MONITOR WAS PLACED IN VEHICLE BY THE MANUFACTURER, BUT THEY HAVE NOT HEARD ANYTHING BACK ABOUT IT. CONSUMER STATES THAT THEY HAVE ALSO EXPERIENCED ISSUES WITH THE PHONE, RADIO AND REAR DEFROSTER. THIS LEADS THEM TO THINK THAT SOMETHING IS WRONG WITH THE WIRING IN THE VEHICLE.
NHTSA complaint #11278407 — an unverified report by a vehicle owner.