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FaultScore report

2007 Chevrolet Express 2500 problems

Owners have filed 11 complaints about the 2007 Chevrolet Express 2500 with NHTSA between 2010 and 2015. The largest single group is the brakes. Across this model's run it ranks 4 of 6 worst.

Read the complaints What breaks Worst years for the Chevrolet Express 2500 All 2007 cars
C

FaultScore 55/100

Higher is worse. Measured against the other years of the Chevrolet Express 2500.

How this is worked out

The numbers

11

Complaints

1

Crashes reported

0

Fires reported

1

Injuries reported

77,000 mi

Median mileage at failure

Half of reported failures happened before this

18%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 42 vs 50 Severity 94 vs 50 Early failure 31 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 42
Against the median year of the Chevrolet Express 2500. 50 means typical for this model; 100 means roughly double.
Severity — 94
18.2% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 31
18% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2007 compares with every other Chevrolet Express 2500

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2007 Chevrolet Express 2500

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Tires 2 18.2%

Median failure at 80,592 miles

Body & Structure 2 18.2%

Median failure at 80,306 miles

Brakes 2 18.2%

Median failure at 78,500 miles

Wheels 1 9.1%

Median failure at 7,800 miles

Steering 1 9.1%

Median failure at 77,000 miles

Electrical System 1 9.1%

1 crashes, 0 fires · median 11,000 mi

Transmission & Drivetrain 1 9.1%

Median failure at 77,000 miles

Engine & Cooling 1 9.1%

Median failure at 77,000 miles

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

1,000 – 9,999 miles 1 9.1%
10,000 – 24,999 miles 1 9.1%
75,000 – 99,999 miles 9 81.8%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Dec 2010 peak 5 Oct 2015

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 11,000 miles Port Orchard, WA Crash 1 injured

ELECTRICAL SYSTEM

I WAS THE SOLE OCCUPANT. CONCERNING THE INFORMATION ABOVE THE DATE IS ACCURATE WITHIN ABOUT A WEEK AND MAY BE DETERMINED EXACTLY. MILEAGE IS CORRECT WITHIN A THOUSAND MILES. MY INJURIES WERE NOT MAJOR AND I DECLINED TREATMENT SPECIFICALLY BECAUSE I NEEDED TO DEAL WITH THE WRECKER AND SUCH. END OF PREAMBLE I WAS LEAVING THE GARAGE AT THE CONDO WHERE I LIVE. THERE IS A STEEP INITIAL GRADE ENDING IN A 90 DEG. LEFT FOLLOWED BY A MORE MODEST DECLINE ENDING AT A STREET WITH TRAFFIC. BECAUSE THE RAMP IS NARROW AND EVERYTHING DISAPPEARS FROM THE DRIVER'S VIEW, I WAS TAPPING THE BRAKES AND CHECKING THE POSITION OF THE BACK WHEELS, WHEN THE BRAKE PEDAL CEASED TO FUNCTION. I TRIED IT AT LEAST TWICE AND THEN GOT BACK TO STEERING. AT THE TIME MY ASSUMPTION WAS THAT THE ENGINE HAD STALLED, EVEN THOUGH THAT HAS NEVER OCCURRED PREVIOUSLY. I MADE THE LEFT TURN, BUT I WAS BECOMING ANXIOUS ABOUT MY SPEED. I CHOSE TO SWERVE AGAINST THE ONE EARTH BANK AVAILABLE, AND THAT RESULTED IN AN OVER TURNING OF THE VEHICLE. ONCE BACK ON ITS WHEELS THE VEHICLE STARTED, RAN, AND DROVE WITH NO EVIDENT ABNORMALITIES. GIVEN TIME TO CONSIDER WHAT HAD HAPPENED, I REALIZED THAT THE IGNITION HAD GONE OFF, I SUPPOSE THAT IT MUST SHARE A COMMON SWITCH WITH THE CARS PRESENTLY IN RECALL, AND I WOULD LIKE THE SAME CONSIDERATION.

NHTSA complaint #10573664 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 77,226 miles Crozet, VA

TIRES:BEAD

TL* THE CONTACT OWNS A ROAD TREK POPLAR TRAILER (NA) EQUIPPED WITH REPLACEMENT BF GOODRICH COMMERCIAL T/A A/S TIRES, SIZE LT 245/75R16. THE TRAILER WAS HITCHED TO A 2007 CHEVROLET EXPRESS 2500. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE BEGAN TO SHAKE. UPON INSPECTION IT WAS DISCOVERED THAT THE REAR PASSENGER SIDE TIRE EXPERIENCED A SLIGHT BULGE IN THE MIDDLE OF THE TREAD. THE TIRE WAS REPLACED BY THE RETAILER. THE CONTACT EVENTUALLY EXPERIENCED THE SAME FAILURE ON ALL FOUR TIRES. EACH FAILURE WAS ON THE REAR PASSENGER AND DRIVER SIDE TIRES. ON JULY 19, 2015, WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE BEGAN TO SHAKE BEFORE THE PASSENGER SIDE REAR TIRE EXPERIENCED A BLOW OUT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 77,226.

NHTSA complaint #10781523 — an unverified report by a vehicle owner.

at 11,000 miles Port Orchard, WA Crash 1 injured

ELECTRICAL SYSTEM

I WAS THE SOLE OCCUPANT. CONCERNING THE INFORMATION ABOVE THE DATE IS ACCURATE WITHIN ABOUT A WEEK AND MAY BE DETERMINED EXACTLY. MILEAGE IS CORRECT WITHIN A THOUSAND MILES. MY INJURIES WERE NOT MAJOR AND I DECLINED TREATMENT SPECIFICALLY BECAUSE I NEEDED TO DEAL WITH THE WRECKER AND SUCH. END OF PREAMBLE I WAS LEAVING THE GARAGE AT THE CONDO WHERE I LIVE. THERE IS A STEEP INITIAL GRADE ENDING IN A 90 DEG. LEFT FOLLOWED BY A MORE MODEST DECLINE ENDING AT A STREET WITH TRAFFIC. BECAUSE THE RAMP IS NARROW AND EVERYTHING DISAPPEARS FROM THE DRIVER'S VIEW, I WAS TAPPING THE BRAKES AND CHECKING THE POSITION OF THE BACK WHEELS, WHEN THE BRAKE PEDAL CEASED TO FUNCTION. I TRIED IT AT LEAST TWICE AND THEN GOT BACK TO STEERING. AT THE TIME MY ASSUMPTION WAS THAT THE ENGINE HAD STALLED, EVEN THOUGH THAT HAS NEVER OCCURRED PREVIOUSLY. I MADE THE LEFT TURN, BUT I WAS BECOMING ANXIOUS ABOUT MY SPEED. I CHOSE TO SWERVE AGAINST THE ONE EARTH BANK AVAILABLE, AND THAT RESULTED IN AN OVER TURNING OF THE VEHICLE. ONCE BACK ON ITS WHEELS THE VEHICLE STARTED, RAN, AND DROVE WITH NO EVIDENT ABNORMALITIES. GIVEN TIME TO CONSIDER WHAT HAD HAPPENED, I REALIZED THAT THE IGNITION HAD GONE OFF, I SUPPOSE THAT IT MUST SHARE A COMMON SWITCH WITH THE CARS PRESENTLY IN RECALL, AND I WOULD LIKE THE SAME CONSIDERATION.

NHTSA complaint #10573664 — an unverified report by a vehicle owner.

at 83,613 miles Green BAY, WI

STRUCTURE:BODY

THE HINGE ON THE SIDE CARGO DOOR BROKE WHILE CLOSING THE DOOR I HAD TO TIE IT SHUT FROM INSIDE. VERY SAFE. ACCORDING TO NUMEROUS FORUMS, THE HINGES ON THESE VANS ARE NOTHING BUT A PROBLEM. NO IT'S GOING TO COST $1000 TO FIX A PROBLEM THAT CHEVY SHOULD HAVE ADDRESSED MANY YEARS AGO. *TR ## VIN FAILED ##

NHTSA complaint #10514069 — an unverified report by a vehicle owner.

at 77,000 miles Mount Pocono, PA

POWER TRAIN:AUTOMATIC TRANSMISSION

TL* THE CONTACT OWNS A 2007 CHEVROLET EXPRESS 2500. THE CONTACT STATED THAT HE NOTICED OIL LEAKING FROM THE VEHICLE. THE CONTACT FURTHER INSPECTED THE VEHICLE AND DISCOVERED THAT THE LEAK WAS COMING FROM THE COOLING COMPARTMENT. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY ADVISED THAT THERE WAS A PIPE THAT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 77,000. UPDATED 10/26/12 *CN THE CONSUMER STATED ALL 4 BRAKE ROTORS FAILED STATE INSPECTION. THE ROTORS WERE RUSTED. AT 97,000 MILES THE TRANSMISSION FAILED AFTER REPLACEMENT. ALL FOUR STEEL RIMS WERE HEAVILY RUSTED INSIDE AND OUT. COOLING LINE WAS REPLACED AS WELL AS ROTORS AND BRAKE PADS. UPDATED 11/08/2012 *JS

NHTSA complaint #10476485 — an unverified report by a vehicle owner.

at 77,000 miles Mount Pocono, PA

STEERING

TL* THE CONTACT OWNS A 2007 CHEVROLET EXPRESS 2500. THE CONTACT STATED THAT HE NOTICED OIL LEAKING FROM THE VEHICLE. THE CONTACT FURTHER INSPECTED THE VEHICLE AND DISCOVERED THAT THE LEAK WAS COMING FROM THE COOLING COMPARTMENT. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY ADVISED THAT THERE WAS A PIPE THAT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 77,000. UPDATED 10/26/12 *CN THE CONSUMER STATED ALL 4 BRAKE ROTORS FAILED STATE INSPECTION. THE ROTORS WERE RUSTED. AT 97,000 MILES THE TRANSMISSION FAILED AFTER REPLACEMENT. ALL FOUR STEEL RIMS WERE HEAVILY RUSTED INSIDE AND OUT. COOLING LINE WAS REPLACED AS WELL AS ROTORS AND BRAKE PADS. UPDATED 11/08/2012 *JS

NHTSA complaint #10476485 — an unverified report by a vehicle owner.

at 77,000 miles Mount Pocono, PA

STRUCTURE

TL* THE CONTACT OWNS A 2007 CHEVROLET EXPRESS 2500. THE CONTACT STATED THAT HE NOTICED OIL LEAKING FROM THE VEHICLE. THE CONTACT FURTHER INSPECTED THE VEHICLE AND DISCOVERED THAT THE LEAK WAS COMING FROM THE COOLING COMPARTMENT. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY ADVISED THAT THERE WAS A PIPE THAT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 77,000. UPDATED 10/26/12 *CN THE CONSUMER STATED ALL 4 BRAKE ROTORS FAILED STATE INSPECTION. THE ROTORS WERE RUSTED. AT 97,000 MILES THE TRANSMISSION FAILED AFTER REPLACEMENT. ALL FOUR STEEL RIMS WERE HEAVILY RUSTED INSIDE AND OUT. COOLING LINE WAS REPLACED AS WELL AS ROTORS AND BRAKE PADS. UPDATED 11/08/2012 *JS

NHTSA complaint #10476485 — an unverified report by a vehicle owner.

at 77,000 miles Mount Pocono, PA

SERVICE BRAKES, HYDRAULIC

TL* THE CONTACT OWNS A 2007 CHEVROLET EXPRESS 2500. THE CONTACT STATED THAT HE NOTICED OIL LEAKING FROM THE VEHICLE. THE CONTACT FURTHER INSPECTED THE VEHICLE AND DISCOVERED THAT THE LEAK WAS COMING FROM THE COOLING COMPARTMENT. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY ADVISED THAT THERE WAS A PIPE THAT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 77,000. UPDATED 10/26/12 *CN THE CONSUMER STATED ALL 4 BRAKE ROTORS FAILED STATE INSPECTION. THE ROTORS WERE RUSTED. AT 97,000 MILES THE TRANSMISSION FAILED AFTER REPLACEMENT. ALL FOUR STEEL RIMS WERE HEAVILY RUSTED INSIDE AND OUT. COOLING LINE WAS REPLACED AS WELL AS ROTORS AND BRAKE PADS. UPDATED 11/08/2012 *JS

NHTSA complaint #10476485 — an unverified report by a vehicle owner.

at 77,000 miles Mount Pocono, PA

ENGINE

TL* THE CONTACT OWNS A 2007 CHEVROLET EXPRESS 2500. THE CONTACT STATED THAT HE NOTICED OIL LEAKING FROM THE VEHICLE. THE CONTACT FURTHER INSPECTED THE VEHICLE AND DISCOVERED THAT THE LEAK WAS COMING FROM THE COOLING COMPARTMENT. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY ADVISED THAT THERE WAS A PIPE THAT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 77,000. UPDATED 10/26/12 *CN THE CONSUMER STATED ALL 4 BRAKE ROTORS FAILED STATE INSPECTION. THE ROTORS WERE RUSTED. AT 97,000 MILES THE TRANSMISSION FAILED AFTER REPLACEMENT. ALL FOUR STEEL RIMS WERE HEAVILY RUSTED INSIDE AND OUT. COOLING LINE WAS REPLACED AS WELL AS ROTORS AND BRAKE PADS. UPDATED 11/08/2012 *JS

NHTSA complaint #10476485 — an unverified report by a vehicle owner.

at 83,959 miles Pleasanton, CA

TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

TIRE VALVE STEM BROKE WHILE THE TIRE PRESSURE WAS BEING CHECKED. THIS OCCURRED DURING AN OIL CHANGE SERVICE. THE BROKEN VALVE STEM/TPMS SENSOR REQUIRED $82 TO REPAIR IT. I AM FILING THIS CLAIM ON BEHALF OF OUR CUSTOMER.

NHTSA complaint #10458737 — an unverified report by a vehicle owner.

at 80,000 miles Denver, CO

SERVICE BRAKES, HYDRAULIC

TL* THE CONTACT OWNS A 2007 CHEVROLET EXPRESS G2500. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT STATED THAT HE APPLIED PRESSURE TO THE BRAKES AS THEY ABNORMALLY WENT TO THE FLOOR AND DID NOT STOP THE VEHICLE. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THERE WAS A BRAKE FLUID LEAK AND A HOLE IN THE BRAKE LINE. THE DEALER OFFERED NO ASSISTANCE. THE CONTACT DID NOT INFORM THE MANUFACTURER OF THE FAILURE NOR WAS THE VEHICLE REPAIRED. THE CURRENT AND FAILURE MILEAGE WAS 80,000.

NHTSA complaint #10397338 — an unverified report by a vehicle owner.

at 7,800 miles Mountlake Terrace, WA

WHEELS

MY 2007 CHEVY EXPRESS 2500 FRONT LEFT WHEEL HOUSING BURNED ITSELF OUT AND ALMOST FROZE UP THE WHEEL WITH NO WARNING.

NHTSA complaint #10369714 — an unverified report by a vehicle owner.