FaultScore

FaultScore report

2010 Chevrolet Express 2500 problems

Owners have filed 13 complaints about the 2010 Chevrolet Express 2500 with NHTSA between 2014 and 2014. The largest single group is the steering. Across this model's run it ranks 1 of 6 worst.

D

FaultScore 63/100

Higher is worse. Measured against the other years of the Chevrolet Express 2500.

How this is worked out

The numbers

13

Complaints

4

Crashes reported

0

Fires reported

0

Injuries reported

46,500 mi

Median mileage at failure

Half of reported failures happened before this

25%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 49 vs 50 Severity 100 vs 50 Early failure 43 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 49
Against the median year of the Chevrolet Express 2500. 50 means typical for this model; 100 means roughly double.
Severity — 100
30.8% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 43
25% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2010 compares with every other Chevrolet Express 2500

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2010 Chevrolet Express 2500

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Suspension 4 30.8%

Median failure at 46,500 miles

Steering 4 30.8%

Median failure at 46,500 miles

Airbags 3 23.1%

2 crashes, 0 fires

Acceleration & Cruise Control 2 15.4%

2 crashes, 0 fires

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

1,000 – 9,999 miles 2 25.0%
25,000 – 49,999 miles 4 50.0%
50,000 – 74,999 miles 2 25.0%

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Fredericksburg, VA Crash

AIR BAGS

ON 4/16/2014 I SCOT E. BRAUNINGER WAS STOPPED AT TRAFFIC LIGHT IN MY VEHICLE A 2010 CHEVY EXPRESS 1500 VAN, ON PLANK RD. HEADING EAST TOWARDS CENTRAL PARK IN FREDERICKSBURG, VA I WAS BEHIND ANOTHER VEHICLE AND AS THE LIGHT TURNED GREEN AND BEFORE I HAD A CHANCE TO MOVE THE VAN RACED AND WENT FORWARD WITH AN UNUSUAL INCREASE IN ENGINE RPMS AND THE VEHICLE ABNORMALLY ACCELERATED INTO THE BACK OF THE VEHICLE IN FRONT OF ME. I HAD NO CONTROL OF THE ACCELERATION AND COULD NOT STOP BY USING MY BRAKES. AS THE SHORT TIME THAT ALL OF THIS OCCURRED I DID NOT HAVE TIME TO TURN OFF THE IGNITION. THE DAMAGE TO BOTH VEHICLES ARE EXTENSIVE AND ALSO AIR BAGS DID NOT DEPLOY AT ALL.

NHTSA complaint #10587337 — an unverified report by a vehicle owner.

Fredericksburg, VA Crash

VEHICLE SPEED CONTROL

ON 4/16/2014 I SCOT E. BRAUNINGER WAS STOPPED AT TRAFFIC LIGHT IN MY VEHICLE A 2010 CHEVY EXPRESS 1500 VAN, ON PLANK RD. HEADING EAST TOWARDS CENTRAL PARK IN FREDERICKSBURG, VA I WAS BEHIND ANOTHER VEHICLE AND AS THE LIGHT TURNED GREEN AND BEFORE I HAD A CHANCE TO MOVE THE VAN RACED AND WENT FORWARD WITH AN UNUSUAL INCREASE IN ENGINE RPMS AND THE VEHICLE ABNORMALLY ACCELERATED INTO THE BACK OF THE VEHICLE IN FRONT OF ME. I HAD NO CONTROL OF THE ACCELERATION AND COULD NOT STOP BY USING MY BRAKES. AS THE SHORT TIME THAT ALL OF THIS OCCURRED I DID NOT HAVE TIME TO TURN OFF THE IGNITION. THE DAMAGE TO BOTH VEHICLES ARE EXTENSIVE AND ALSO AIR BAGS DID NOT DEPLOY AT ALL.

NHTSA complaint #10587337 — an unverified report by a vehicle owner.

Fredericksburg, VA Crash

AIR BAGS

ON 4/16/2014 I SCOT E. BRAUNINGER WAS STOPPED AT TRAFFIC LIGHT IN MY VEHICLE A 2010 CHEVY EXPRESS 1500 VAN, ON PLANK RD. HEADING EAST TOWARDS CENTRAL PARK IN FREDERICKSBUG, VA. I WAS BEHIND ANOTHER VEHICLE AND AS THE LIGHT TURN GREEN AND BEFORE I HAD A CHANCE TO MOVE THE VAN RACED AND WENT FORWARD WITH AN UNUSUAL INCREASE IN ENGINE RPMS AND THE VEHICLE ABNORMALLY ACCELERATED INTO THE BACK OF THE VEHICLE IN FRONT OF ME. I HAD NO CONTROL OF THE ACCELERATION AND COULD NOT STOP BY USING MY BRAKES. AS THE SHORT TIME THAT ALL OF THIS OCCURRED I DID NOT HAVE TIME TO TURN OFF THE IGNITION. THE DAMAGE TO BOTH VEHICLES ARE EXTENSIVE AND ALSO AIR BAGS DID NOT DEPLOY AT ALL.

NHTSA complaint #10587043 — an unverified report by a vehicle owner.

Fredericksburg, VA Crash

VEHICLE SPEED CONTROL

ON 4/16/2014 I SCOT E. BRAUNINGER WAS STOPPED AT TRAFFIC LIGHT IN MY VEHICLE A 2010 CHEVY EXPRESS 1500 VAN, ON PLANK RD. HEADING EAST TOWARDS CENTRAL PARK IN FREDERICKSBUG, VA. I WAS BEHIND ANOTHER VEHICLE AND AS THE LIGHT TURN GREEN AND BEFORE I HAD A CHANCE TO MOVE THE VAN RACED AND WENT FORWARD WITH AN UNUSUAL INCREASE IN ENGINE RPMS AND THE VEHICLE ABNORMALLY ACCELERATED INTO THE BACK OF THE VEHICLE IN FRONT OF ME. I HAD NO CONTROL OF THE ACCELERATION AND COULD NOT STOP BY USING MY BRAKES. AS THE SHORT TIME THAT ALL OF THIS OCCURRED I DID NOT HAVE TIME TO TURN OFF THE IGNITION. THE DAMAGE TO BOTH VEHICLES ARE EXTENSIVE AND ALSO AIR BAGS DID NOT DEPLOY AT ALL.

NHTSA complaint #10587043 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Albuquerque, NM

AIR BAGS

TL* THE CONTACT OWNS A 2010 CHEVROLET EXPRESS 2500. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V117000 (AIRBAGS). HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

NHTSA complaint #10648928 — an unverified report by a vehicle owner.

at 52,000 miles Menands, NY

STEERING

I PURCHASED FOUR OF THESE VEHICLES AND CAN NOT KEEP THEM ON THE ROAD. THE VEHICLE SHAKES VIOLENTLY AND THE VEHICLE HAS TO COME TO A COMPLETE STOP BEFORE THIS "DEATH SHAKE" STOPS. WE HAVE SPENT THOUSANDS OF DOLLARS TRYING TO FIGURE THIS OUT. WATKINS SPRINGS (ALBANY, NEW YORK) HAS INFORMED ME THAT GM REMOVED THE SHOCK STABILIZER AS A COST SAVINGS MEASURE. THE VEHICLES ARE DEATH TRAPS AND THIS NEEDS TO BE BROUGHT TO SOMEONES ATTENTION BEFORE SOMEONE DOES DIE TRYING TO GET THE VEHICLE TO THE SIDE OF THE ROAD.

NHTSA complaint #10628685 — an unverified report by a vehicle owner.

at 5,800 miles Menands, NY

STEERING

I PURCHASED FOUR OF THESE VEHICLES AND CAN NOT KEEP THEM ON THE ROAD. THE VEHICLE SHAKES VIOLENTLY AND THE VEHICLE HAS TO COME TO A COMPLETE STOP BEFORE THIS "DEATH SHAKE" STOPS. WE HAVE SPENT THOUSANDS OF DOLLARS TRYING TO FIGURE THIS OUT. WATKINS SPRINGS (ALBANY, NEW YORK) HAS INFORMED ME THAT GM REMOVED THE SHOCK STABILIZER AS A COST SAVINGS MEASURE. THE VEHICLES ARE DEATH TRAPS AND THIS NEEDS TO BE BROUGHT TO SOMEONES ATTENTION BEFORE SOMEONE DOES DIE TRYING TO GET THE VEHICLE TO THE SIDE OF THE ROAD.

NHTSA complaint #10628689 — an unverified report by a vehicle owner.

at 49,000 miles Menands, NY

STEERING

I PURCHASED FOUR OF THESE VEHICLES AND CAN NOT KEEP THEM ON THE ROAD. THE VEHICLE SHAKES VIOLENTLY AND THE VEHICLE HAS TO COME TO A COMPLETE STOP BEFORE THIS "DEATH SHAKE" STOPS. WE HAVE SPENT THOUSANDS OF DOLLARS TRYING TO FIGURE THIS OUT. WATKINS SPRINGS (ALBANY, NEW YORK) HAS INFORMED ME THAT GM REMOVED THE SHOCK STABILIZER AS A COST SAVINGS MEASURE. THE VEHICLES ARE DEATH TRAPS AND THIS NEEDS TO BE BROUGHT TO SOMEONE'S ATTENTION BEFORE SOMEONE DOES DIE TRYING TO GET THE VEHICLE TO THE SIDE OF THE ROAD.

NHTSA complaint #10628692 — an unverified report by a vehicle owner.

at 44,000 miles Menands, NY

STEERING

I PURCHASED FOUR OF THESE VEHICLES AND CAN NOT KEEP THEM ON THE ROAD. THE VEHICLE SHAKES VIOLENTLY AND THE VEHICLE HAS TO COME TO A COMPLETE STOP BEFORE THIS "DEATH SHAKE" STOPS. WE HAVE SPENT THOUSANDS OF DOLLARS TRYING TO FIGURE THIS OUT. WATKINS SPRINGS (ALBANY, NEW YORK) HAS INFORMED ME THAT GM REMOVED THE SHOCK STABILIZER AS A COST SAVINGS MEASURE. THE VEHICLES ARE DEATH TRAPS AND THIS NEEDS TO BE BROUGHT TO SOMEONE'S ATTENTION BEFORE SOMEONE DOES DIE TRYING TO GET THE VEHICLE TO THE SIDE OF THE ROAD.

NHTSA complaint #10628697 — an unverified report by a vehicle owner.

at 52,000 miles Menands, NY

SUSPENSION

I PURCHASED FOUR OF THESE VEHICLES AND CAN NOT KEEP THEM ON THE ROAD. THE VEHICLE SHAKES VIOLENTLY AND THE VEHICLE HAS TO COME TO A COMPLETE STOP BEFORE THIS "DEATH SHAKE" STOPS. WE HAVE SPENT THOUSANDS OF DOLLARS TRYING TO FIGURE THIS OUT. WATKINS SPRINGS (ALBANY, NEW YORK) HAS INFORMED ME THAT GM REMOVED THE SHOCK STABILIZER AS A COST SAVINGS MEASURE. THE VEHICLES ARE DEATH TRAPS AND THIS NEEDS TO BE BROUGHT TO SOMEONES ATTENTION BEFORE SOMEONE DOES DIE TRYING TO GET THE VEHICLE TO THE SIDE OF THE ROAD.

NHTSA complaint #10628685 — an unverified report by a vehicle owner.

at 5,800 miles Menands, NY

SUSPENSION

I PURCHASED FOUR OF THESE VEHICLES AND CAN NOT KEEP THEM ON THE ROAD. THE VEHICLE SHAKES VIOLENTLY AND THE VEHICLE HAS TO COME TO A COMPLETE STOP BEFORE THIS "DEATH SHAKE" STOPS. WE HAVE SPENT THOUSANDS OF DOLLARS TRYING TO FIGURE THIS OUT. WATKINS SPRINGS (ALBANY, NEW YORK) HAS INFORMED ME THAT GM REMOVED THE SHOCK STABILIZER AS A COST SAVINGS MEASURE. THE VEHICLES ARE DEATH TRAPS AND THIS NEEDS TO BE BROUGHT TO SOMEONES ATTENTION BEFORE SOMEONE DOES DIE TRYING TO GET THE VEHICLE TO THE SIDE OF THE ROAD.

NHTSA complaint #10628689 — an unverified report by a vehicle owner.

at 49,000 miles Menands, NY

SUSPENSION

I PURCHASED FOUR OF THESE VEHICLES AND CAN NOT KEEP THEM ON THE ROAD. THE VEHICLE SHAKES VIOLENTLY AND THE VEHICLE HAS TO COME TO A COMPLETE STOP BEFORE THIS "DEATH SHAKE" STOPS. WE HAVE SPENT THOUSANDS OF DOLLARS TRYING TO FIGURE THIS OUT. WATKINS SPRINGS (ALBANY, NEW YORK) HAS INFORMED ME THAT GM REMOVED THE SHOCK STABILIZER AS A COST SAVINGS MEASURE. THE VEHICLES ARE DEATH TRAPS AND THIS NEEDS TO BE BROUGHT TO SOMEONE'S ATTENTION BEFORE SOMEONE DOES DIE TRYING TO GET THE VEHICLE TO THE SIDE OF THE ROAD.

NHTSA complaint #10628692 — an unverified report by a vehicle owner.

at 44,000 miles Menands, NY

SUSPENSION

I PURCHASED FOUR OF THESE VEHICLES AND CAN NOT KEEP THEM ON THE ROAD. THE VEHICLE SHAKES VIOLENTLY AND THE VEHICLE HAS TO COME TO A COMPLETE STOP BEFORE THIS "DEATH SHAKE" STOPS. WE HAVE SPENT THOUSANDS OF DOLLARS TRYING TO FIGURE THIS OUT. WATKINS SPRINGS (ALBANY, NEW YORK) HAS INFORMED ME THAT GM REMOVED THE SHOCK STABILIZER AS A COST SAVINGS MEASURE. THE VEHICLES ARE DEATH TRAPS AND THIS NEEDS TO BE BROUGHT TO SOMEONE'S ATTENTION BEFORE SOMEONE DOES DIE TRYING TO GET THE VEHICLE TO THE SIDE OF THE ROAD.

NHTSA complaint #10628697 — an unverified report by a vehicle owner.

Fredericksburg, VA Crash

AIR BAGS

ON 4/16/2014 I SCOT E. BRAUNINGER WAS STOPPED AT TRAFFIC LIGHT IN MY VEHICLE A 2010 CHEVY EXPRESS 1500 VAN, ON PLANK RD. HEADING EAST TOWARDS CENTRAL PARK IN FREDERICKSBURG, VA I WAS BEHIND ANOTHER VEHICLE AND AS THE LIGHT TURNED GREEN AND BEFORE I HAD A CHANCE TO MOVE THE VAN RACED AND WENT FORWARD WITH AN UNUSUAL INCREASE IN ENGINE RPMS AND THE VEHICLE ABNORMALLY ACCELERATED INTO THE BACK OF THE VEHICLE IN FRONT OF ME. I HAD NO CONTROL OF THE ACCELERATION AND COULD NOT STOP BY USING MY BRAKES. AS THE SHORT TIME THAT ALL OF THIS OCCURRED I DID NOT HAVE TIME TO TURN OFF THE IGNITION. THE DAMAGE TO BOTH VEHICLES ARE EXTENSIVE AND ALSO AIR BAGS DID NOT DEPLOY AT ALL.

NHTSA complaint #10587337 — an unverified report by a vehicle owner.

Fredericksburg, VA Crash

VEHICLE SPEED CONTROL

ON 4/16/2014 I SCOT E. BRAUNINGER WAS STOPPED AT TRAFFIC LIGHT IN MY VEHICLE A 2010 CHEVY EXPRESS 1500 VAN, ON PLANK RD. HEADING EAST TOWARDS CENTRAL PARK IN FREDERICKSBURG, VA I WAS BEHIND ANOTHER VEHICLE AND AS THE LIGHT TURNED GREEN AND BEFORE I HAD A CHANCE TO MOVE THE VAN RACED AND WENT FORWARD WITH AN UNUSUAL INCREASE IN ENGINE RPMS AND THE VEHICLE ABNORMALLY ACCELERATED INTO THE BACK OF THE VEHICLE IN FRONT OF ME. I HAD NO CONTROL OF THE ACCELERATION AND COULD NOT STOP BY USING MY BRAKES. AS THE SHORT TIME THAT ALL OF THIS OCCURRED I DID NOT HAVE TIME TO TURN OFF THE IGNITION. THE DAMAGE TO BOTH VEHICLES ARE EXTENSIVE AND ALSO AIR BAGS DID NOT DEPLOY AT ALL.

NHTSA complaint #10587337 — an unverified report by a vehicle owner.

Fredericksburg, VA Crash

AIR BAGS

ON 4/16/2014 I SCOT E. BRAUNINGER WAS STOPPED AT TRAFFIC LIGHT IN MY VEHICLE A 2010 CHEVY EXPRESS 1500 VAN, ON PLANK RD. HEADING EAST TOWARDS CENTRAL PARK IN FREDERICKSBUG, VA. I WAS BEHIND ANOTHER VEHICLE AND AS THE LIGHT TURN GREEN AND BEFORE I HAD A CHANCE TO MOVE THE VAN RACED AND WENT FORWARD WITH AN UNUSUAL INCREASE IN ENGINE RPMS AND THE VEHICLE ABNORMALLY ACCELERATED INTO THE BACK OF THE VEHICLE IN FRONT OF ME. I HAD NO CONTROL OF THE ACCELERATION AND COULD NOT STOP BY USING MY BRAKES. AS THE SHORT TIME THAT ALL OF THIS OCCURRED I DID NOT HAVE TIME TO TURN OFF THE IGNITION. THE DAMAGE TO BOTH VEHICLES ARE EXTENSIVE AND ALSO AIR BAGS DID NOT DEPLOY AT ALL.

NHTSA complaint #10587043 — an unverified report by a vehicle owner.

Fredericksburg, VA Crash

VEHICLE SPEED CONTROL

ON 4/16/2014 I SCOT E. BRAUNINGER WAS STOPPED AT TRAFFIC LIGHT IN MY VEHICLE A 2010 CHEVY EXPRESS 1500 VAN, ON PLANK RD. HEADING EAST TOWARDS CENTRAL PARK IN FREDERICKSBUG, VA. I WAS BEHIND ANOTHER VEHICLE AND AS THE LIGHT TURN GREEN AND BEFORE I HAD A CHANCE TO MOVE THE VAN RACED AND WENT FORWARD WITH AN UNUSUAL INCREASE IN ENGINE RPMS AND THE VEHICLE ABNORMALLY ACCELERATED INTO THE BACK OF THE VEHICLE IN FRONT OF ME. I HAD NO CONTROL OF THE ACCELERATION AND COULD NOT STOP BY USING MY BRAKES. AS THE SHORT TIME THAT ALL OF THIS OCCURRED I DID NOT HAVE TIME TO TURN OFF THE IGNITION. THE DAMAGE TO BOTH VEHICLES ARE EXTENSIVE AND ALSO AIR BAGS DID NOT DEPLOY AT ALL.

NHTSA complaint #10587043 — an unverified report by a vehicle owner.