31 of the
1,077 complaints about the 2002 Chevrolet Impala are about the
stability control — 3% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
110,000 miles.
A
31
Complaints
2
Crashes
0
Fires
0
Injuries
Exactly what failed
Electronic Stability Control (Esc)
1754.8%
Traction Control System
1445.2%
Stability & Traction Control across every Chevrolet Impala year
ABS IS KICKING BACK AND TRACTION CONTROL IS COMING ON FOR NO GIVEN REASON MAKING STOPPING THE CAR INCREASINGLY HARD AT SLOW SPEEDS. INEVITABLY CAUSING THE ABS AND SERVICE TRACTION CONTROL LIGHTS TO COME ON THE LIGHT IS NOW STAYING ON AS SOON AS THE CAR IS TURNED ON. TOOK THE CAR TO THE SHOP TO ATTEMPT TO FIND THE PROBLEM BEING TOLD IT IS AN ELECTRICAL GROUNDING PROBLEM ALSO MAKES THE HEADLIGHTS FLICKER WHEN DOING THIS
NHTSA complaint #11112401 — an unverified report by a vehicle owner.
Indiananpolis, IN
ELECTRONIC STABILITY CONTROL (ESC)
"TAKATA RECALL" I AM HAVING PROBLEMS WITH MY SECURITY SYSTEM. AT RANDOM TIMES MY CAR WILL NOT START AND THE SECURITY LIGHTS UP ON MY DASH. I HAVE TO WAIT ABOUT 10-15 MINUTES AFTER THE INITIAL START BEFORE IT WILL FINALLY START UP. ONCE IT DOES IT RUNS JUST FINE UNTIL THE NEXT TIME. THIS IS VERY ANNOYING AND SUCH AN INCONVENIENCE AS WELL AS NOT SAFE. I WAS LEAVING FROM TAKING MY SON TO THE ER ONE MORNING AT LIKE 3AM AND IT DONE THIS. SO I AM SITTING AN THE ER PARKING LOT WITH A SICK 2 YEAR OLD AT 3AM. THANK GOD IT WASN'T WHEN I HAD TO TAKE HIM IN. WHAT IF I WOULDN'T HAVE MADE IT AND SOMETHING WORSE COULD HAVE HAPPENED TO MY CHILD. THIS NEEDS TO BE RECALLED AND FIXED. I HAVE SEEN NUMEROUS COMPLAINTS ON THIS.
NHTSA complaint #11003573 — an unverified report by a vehicle owner.
at 189,000 milesCove, ARCrash
TRACTION CONTROL SYSTEM
I HAVE BEEN HAVING PROBLEMS WITH THE TRACTION CONTROL SYSTEM ON MY 2002 CHEVY IMPALA FOR THE LAST FIVE YEARS. ON DECEMBER 16TH I WAS INVOLVED IN A COLLISION WITH ANOTHER VEHICLE WHEN I COULD NOT STOP ST A RED LIGHT. TRACTION LIGHT KEPT COMING ON AND OFF ALL DAY. ABS PUMP WOULD RUN FOR NO REASON. AS I APPROACHED THE TRAFFIC LIGHT THE REACTION LIGHT CAME ON AGAIN AND MY BRAKES FAILED. CAUSING ME TO HO THROUGH THE RED LIGHT AND HIT CAR PASSING THROUGH INTERSECTION.
NHTSA complaint #10936363 — an unverified report by a vehicle owner.
Detroit, MI
ELECTRONIC STABILITY CONTROL (ESC)
TAKATA RECALL I WAS DROPPING MY DAUGHTER OFF AT THE BABYSITTERS HOUSE ON MY WAY TO A FUNERAL AROUND 10:30 ON SUNDAY OCTOBER 1, 2016. I PULLED OUT THE BABYSITTERS DRIVEWAY AND PROCEEDED TOWARDS BERKSHIRE STREET. MY CAR WAS IN MOTION AND BEFORE I MADE IT TO THE CORNER MY PASSENGER SIDE AIRBAG BURST OPEN MY DASHBOARD OPENED ALL THE WAY ACROSS TO DRIVER'S SIDE. MY RADIO BROKE OFF MY BUTTONS FLEW OFF THE DASH AND I COULDN'T TELL WHETHER IT WAS DUST OR SMOKE FROM THE AIRBAG. I WASN'T HURT BUT WHEN I INHALE MY CHEST HURT AND MY ASTHMA FLARED UP AND MY RIGHT EAR IS IRRITATED. ALSO MY WINDSHIELD IS CRACKED ON THE PASSENGER SIDE. I DIDN'T HIT A BUMP OR CAR IT'S SMOOTH PAVEMENT I WAS CONFUSED AS TO WHAT CAUSED IT.
NHTSA complaint #10910958 — an unverified report by a vehicle owner.
at 195,000 milesHouma, LA
ELECTRONIC STABILITY CONTROL (ESC)
FOR AWHILE MY CAR HAS BEEN HAVING STARTING PROBLEMS, AT RANDOM TIMES IT DOES NOT START AND IT TAKES TEN MINUTES FROM THE FIRST TIME I TURN THE KEY TO START. RECENTLY IT STARTED SHUTTING DOWN (AS FAR AS DASHBOARD FUNCTIONS AND THE MOTOR KILLS) BOUNTY FOR A BRIEF MOMENT AS I AM DRIVING I NOTICED IT DOES IT WHENEVER I USED THE TURN SIGNALS AND IT ALSO MAKES A BUZZING TYPE NOISE WHEN I USE THE TURN SIGNALS THEN IT GOES AWAY. NOW MY CAR WON'T START AT ALL, IVE HAD MY BATTERY AND ALTERNATOR BOTH TESTED AND THEY BOTH CAME BACK FINE.
NHTSA complaint #10907100 — an unverified report by a vehicle owner.
at 120,000 milesYpsilanti, MI
ELECTRONIC STABILITY CONTROL (ESC)
MY CAR DOES NOT MAKE A SOUND WHEN I TRY TO TURN IT ON SOMETIMES. I'LL HAVE TO KEEP TURNING THE KEY FROM THE OFF POSITION TO THE START POSITION SEVERAL TIMES UNTIL IT FINALLY COMES ON. I HAVE HAD MY IGNITION SWITCH CHECKED AND WAS TOLD IT IS FINE. THIS IS A VERY RANDOM ISSUE BEING IT WILL HAVE TODAY AND NOT HAPPEN AGAIN TILL LIKE 6 MONTHS AND WILL HAPPEN FOR 3 DAYS IN A ROW. THEN WON'T HAPPEN TILL THE NEXT YEAR AND WILL ONLY HAPPEN FOR A DAY. IT IS VERY IRRITATING BEING IT HAS MADE ME LATE FOR WORK IN THE PAST AND THERE IS NO WAY FOR ME TO DETERMINE WHEN IT MIGHT HAPPEN AGAIN. IT DOESN'T MATTER IF IT SAT OVER NIGHT OR IF I JUST DROVE IT GOT OUT AND THEN GOT BACK IN, IT'S JUST COMPLETELY RANDOM.
NHTSA complaint #10883504 — an unverified report by a vehicle owner.
at 136,594 milesIthaca, NY
ELECTRONIC STABILITY CONTROL (ESC)
ABS SYSTEM IS FAULTY RIGHT SIDE KEEPS COMING UP WITH CODES "C1233 AND C11226" THIS HAPPENED WHILE I WAS DRIVING THE VEHICLE NOT APPLYING BREAKS.WE HAVE REPLACED THE HUB ASSEMBLY ON BOTH SIDES EVEN THOUGH THESE CODES ARE FOR THE RIGHT SIDE. STILL DIDN'T HELP.
NHTSA complaint #10839606 — an unverified report by a vehicle owner.
at 68,000 milesBAY City, MI
ELECTRONIC STABILITY CONTROL (ESC)
YOU CAN BE DRIVING AT ANY SPEED AND ALL OF THE SUDDEN YOUR TURN SIGNALS STOP WORKING. THEY WILL WORK WELL FOR HOURS THEN WHEN YOU GO TO MAKE A TURN THEY EITHER WILL NOT TURN ON OR TURN ON FOR A COUPLE SECONDS AND THEN TURN OFF. IF YOU LIGHTLY TAP THE EMERGENCY FLASH BUTTON THEY WILL START WORKING AGAIN BUT IF YOU TAP THE EMERGENCY FLASH BUTTON TO HARD YOUR EMERGENCY FLASH LIGHTS TURN ON. IT REALLY CONCERNS ME WHEN I TRY TO MAKE A LEFT HAND TURN ON THE HIGHWAY IN THE FAST LANE AND THEY STOP WORKING. I FEEL THIS IS WORSE THEN THE KEY PROBLEM GM HAS HAD BECAUSE THEY WORK ON AND OFF AT ANY GIVEN TIME WITHOUT WARNING. I HAVE SPOKE WITH A NUMBER OF PEOPLE WITH THE SAME PROBLEM WITH THE TURN SIGNALS AND THEY HAVE ADVISED ME THAT IT WILL RUN ANYWHERE FROM THREE TO FOUR HUNDRED TO HAVE REPAIRED.
NHTSA complaint #10723523 — an unverified report by a vehicle owner.
at 88,764 milesStone Mountain, GA
ELECTRONIC STABILITY CONTROL (ESC)
MY MASS AIRFLOW SENSOR AND ALTERNATOR IS CAUSING MY ENGINE TO SHUT OFF ON ME ON STREETS AND INTERSTATES. A ACCIDENT HAS NOT HAPPENED YET BUT IM TRYING TO DIFFUSE THIS SITUATION BY GETTING IT FIXED. MY NAME IS [XXX] . I JUST BOUGHT THE CAR 12/7/14 WITH 88,624 MILES ON IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10667544 — an unverified report by a vehicle owner.
at 116,319 milesRIO Vista, CACrash
ELECTRONIC STABILITY CONTROL (ESC)
I WAS DRIVING ON MAIN STREET IN RIO VISTA AND MY VEHICLE JUST SIMPLE SHUT OFF. THE CAR ROLLED AND HIT A PLANTER IN FRONT OF THE STORE AS I TRIED STEERING IT OUT OF THE STREET. WHEN I TRIED TO START IT AGAIN, THE IGNITION SWITCH WOULD NOT OPERATE. I CALLED THE AMICA ROADSIDE ASSISTANCE AND WAS TOWED TO ABEL CHEVROLET. THEY INFORMED ME THAT THIS PROBLEM WAS TYPICAL TO THIS YEAR VEHICLE AND THAT THE IGNITION SWITCH WOULD NEED TO BE REPLACED. THEY REPLACED IT AT A COST OF APPROXIMATELY $509.11 SINCE MY IGNITION HAS ALREADY BEEN REPLACED, DO I NEED TO TAKE IT BACK IN? ALSO WILL I BE COMPENSATED FOR THE COST OF THE REPLACEMENT?
NHTSA complaint #10633583 — an unverified report by a vehicle owner.
at 229,325 milesIndianapolis, IN
ELECTRONIC STABILITY CONTROL (ESC)
ISSUES WITH THE BCM (BODY CONTROL MODULE). THE IGNITION SWITCH WHICH THE CAR WOULD NOT START WITH THE KEY IN THE IGNITION AT ALL. ACCORDING TO THE PENSKE CHEVY, THE BCM IS BAD DUE TO THE IGNITION SWITCH.
NHTSA complaint #10596506 — an unverified report by a vehicle owner.
at 121,200 milesBrooklyn, NY
ELECTRONIC STABILITY CONTROL (ESC)
I WAS DRIVING STARAIGHT DOING 40 AND AND I SAW A VECHILE SPEND OUT OF CONTROL I TRIED TO DRIVE FASTER TO GET OUT OF THE WAY BUT DOING IN THE MIDDLE OF DRIVING THE KEY FALLS OUT OF THE IGNITION CAUSING THE THE OTHER CAR TO HIT MINES IN THE REAR RIGHT NO ONE WAS HURT BUT MY CAR WAS SCATCH AND A DENT I NOTICE IT FREQUENTLY THAT WHEN DRIVING THE KEY COMES OUT BY ITSELF ITS REALLY SCARY AND DANGEROUS.
NHTSA complaint #10593834 — an unverified report by a vehicle owner.
at 109,000 milesDaytona Beach, FL
ELECTRONIC STABILITY CONTROL (ESC)
THE SERVICE TRACTION SYSTEM AND ABS LIGHT CAME ON INDICATING THE CAR HAD LOST THE ABS FUNCTION. ACCORDING TO THE DEALER THE HYDRAULIC BRAKE FUNCTION WAS SUPPOSED TO STILL WORK. HOWEVER, IF WHAT I EXPERIENCED RECENTLY USING THE HYDRAULIC FUNCTION IS SUPPOSED TO CONSOLE ME OR OFFER BRAKING SECURITY IT HASN'T LEADING ME TO HAVE MY BRAKES WORKED ON AT MIDAS. WHAT LED ME TO MIDAS WAS THE UNNERVING FEELING OF MY RIGHT FRONT BRAKE SHUDDERING AND GRABBING. THEY SAID THE FRONT BRAKES AND PADS WERE FINE BUT THEY DID DO THE REARS. I CALLED GM AND WAS TOLD THERE WAS NO RECALL ON THIS. I THEN WENT TO THE DEALER AND THEY STATED THEY HAD NO SERVICE BULLETIN ON THIS. SINCE THIS IS PART OF THE BRAKING SYSTEM I AM ASTONISHED THAT THIS PROBLEM HAS NOT BEEN RECALLED. I AM NOT THE ONLY CUSTOMER WITH THIS PROBLEM ACCORDING TO MY OWN INTERNET INVESTIGATING. ACCORDING TO CHEVY THIS PROBLEM COULD COST THOUSANDS. THE PROBLEM DOES NOT APPEAR MECHANICAL BUT ELECTRICAL INVOLVING THE ABS SENSORS AND/OR ECB MODULE.
NHTSA complaint #10532242 — an unverified report by a vehicle owner.
at 109,000 milesDaytona Beach, FL
TRACTION CONTROL SYSTEM
THE SERVICE TRACTION SYSTEM AND ABS LIGHT CAME ON INDICATING THE CAR HAD LOST THE ABS FUNCTION. ACCORDING TO THE DEALER THE HYDRAULIC BRAKE FUNCTION WAS SUPPOSED TO STILL WORK. HOWEVER, IF WHAT I EXPERIENCED RECENTLY USING THE HYDRAULIC FUNCTION IS SUPPOSED TO CONSOLE ME OR OFFER BRAKING SECURITY IT HASN'T LEADING ME TO HAVE MY BRAKES WORKED ON AT MIDAS. WHAT LED ME TO MIDAS WAS THE UNNERVING FEELING OF MY RIGHT FRONT BRAKE SHUDDERING AND GRABBING. THEY SAID THE FRONT BRAKES AND PADS WERE FINE BUT THEY DID DO THE REARS. I CALLED GM AND WAS TOLD THERE WAS NO RECALL ON THIS. I THEN WENT TO THE DEALER AND THEY STATED THEY HAD NO SERVICE BULLETIN ON THIS. SINCE THIS IS PART OF THE BRAKING SYSTEM I AM ASTONISHED THAT THIS PROBLEM HAS NOT BEEN RECALLED. I AM NOT THE ONLY CUSTOMER WITH THIS PROBLEM ACCORDING TO MY OWN INTERNET INVESTIGATING. ACCORDING TO CHEVY THIS PROBLEM COULD COST THOUSANDS. THE PROBLEM DOES NOT APPEAR MECHANICAL BUT ELECTRICAL INVOLVING THE ABS SENSORS AND/OR ECB MODULE.
NHTSA complaint #10532242 — an unverified report by a vehicle owner.
at 130,000 milesEvansville, IN
ELECTRONIC STABILITY CONTROL (ESC)
I PUT A NEW FUEL PRESSURE SENSOR IN AND NOW MY 02 IMPALA WONT START AND NOT GETTING ANY POWER TO FUEL PUMP NOW, WE ARE A CAR LOT AND THIS CAR HAS BEEN SITTING UNABLE TO START NOW FOR OVER 2 WEEKS, HAD MANY CERTIFIED MECHANICS FROM OUR AREA OBSERVE THE PROBLEM, INCLUDING 2 CERTIFIED CHEVROLET MECHANICS, AND NONE HAVE COME UP WITH A SOLUTION. JUST DON'T MAKE SENSE, I AM SURE CHEVROLET IS AWARE OF THE PROBLEM SO PLEASE LET ME KNOW WHAT THE PROBLEM IS SO I CAN HAVE IT REPAIRED SO WE CAN SELL THE CAR.
NHTSA complaint #10510760 — an unverified report by a vehicle owner.
at 83,900 milesBelmont, CA
ELECTRONIC STABILITY CONTROL (ESC)
THE CATALYTIC CONVERTER CAUSED THE CAR ENGINE TO TURN OFF IN THE MIDDLE OF THE ROAD. THE CAR WAS HAVING ACCELERATION PROBLEMS GETTING TO JUST 25-30 MPH AND WHILE DRIVING IT, THE ENGINE TURNED OFF AND TOOK SEVERAL ATTEMPTS TO RESTART IT. AFTER A COUPLE MONTHS, I FOUND ONLINE THAT LETTERS (SPECIAL POLICY NUMBER 05551) WERE SUPPOSEDLY SENT OUT TO IMPALA OWNERS FOR AN EXTENDED WARRANTY FOR THIS FAULTY PART. I'M THE SECOND OWNER OF THIS CAR SO I WASN'T AWARE OF THIS AND JUST GOT IT REPLACED IN OCTOBER. A CHEVY DISTRICT SPECIALIST SAID THE CAR WAS BOUGHT 18 DAYS BEFORE THIS WARRANTY COVERAGE AND I WAS 2 YEARS OUTSIDE OF IT BECAUSE I'M THE SECOND OWNER. THE CAR IS IN GREAT CONDITION AND LESS THAN 84,000 MILES ON IT AS OF TODAY. I'M NOT SURE WHAT WARRANTS A RECALL, BUT SEVERAL SITES HAVE CUSTOMERS SAYING THEY'VE HAD TO REPLACE THIS PART MULTIPLE TIMES ON THEIR CARS BECAUSE GM SOLD A CAR WITH A FAULTY DESIGN.
NHTSA complaint #10483173 — an unverified report by a vehicle owner.
at 129,850 milesSimpsonville, SC
ELECTRONIC STABILITY CONTROL (ESC)
MY ABS AND SERVICE TRACTION CONTROL LIGHT STAYS ON. WHEN I TURN MY STEERING WHEEL, THERE'S A FUNNY NOISE AND A FEELING LIKE MY BRAKES ARE SCRUBBING.
NHTSA complaint #10449762 — an unverified report by a vehicle owner.
at 85,000 milesFarmingdale, NY
TRACTION CONTROL SYSTEM
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE TRACTION CONTROL AND THE ABS LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THE ABS HUB ASSEMBLY WAS REPLACED, BUT THE FAILURE WAS NOT CORRECTED. THE TRACTION CONTROL AND THE ABS WARNING LIGHTS CONTINUED TO ILLUMINATE INTERMITTENTLY. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 85,000 AND THE CURRENT MILEAGE WAS 90,000.
NHTSA complaint #10441778 — an unverified report by a vehicle owner.
at 70,000 milesAlice, TX
TRACTION CONTROL SYSTEM
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE TRACTION CONTROL SYSTEM FAILED WITH THE ILLUMINATED OF THE TRACTION CONTROL WARNING LIGHT. THE FAILURE CAUSED AN ABNORMAL INCREASE IN STOPPING DISTANCE. THE DEALER INSPECTED THE VEHICLE AND ADVISED THAT THE TRACTION CONTROL NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 80,000.
NHTSA complaint #10421557 — an unverified report by a vehicle owner.
at 115,000 milesNEW Smyrna Beach, FL
TRACTION CONTROL SYSTEM
FOR THE PAST 2 WEEKS MY TRACTION ON LIGHT APPEARS AND WHEN TURNING RIGHT, THE RIGHT FRONT END HESITATES AND BOGS DOWN AND MAKES A WHIRRING NOISE. I THOUGHT IT MIGHT BE MY BRAKES. ONCE LAST WEEK AFTER THIS HAPPENED THE ABS LIGHT APPEARED. I IMMEDIATELY STOPPED AND TURNED THE CAR OFF. WHEN RESTARTING THE LIGHTS DISAPPEARED. THE ABS LIGHT HAS NOT SINCE APPEARED BUT THE TRACTION ON LIGHT AND EFFECTS CONTINUE.
NHTSA complaint #10415492 — an unverified report by a vehicle owner.
at 70,150 milesOxford, MA
TRACTION CONTROL SYSTEM
WHEN WHEELS ARE TURNED TO THE RIGHT EITHER SLIGHTLY OR ALL THE WAY THE TRACTION CONTROL KICKS IN, LOSS OF POWER AND LOSS OF BRAKES WHEN ABS ALSO KICKS IN. BOUGHT THE 2002 CHEVY IMPALA LS JUST A WEEK AGO. THIS ISSUE STARTED AS VERY INTERMITTENT BUT I CAN RE-CREATE THE ISSUES NOW JUST ABOUT EVERY TIME I DRIVE THE CAR BY TURNING RIGHT FROM A STOP. AT THIS POINT NOTHING HAS BEEN DONE TO FIX THE ISSUE BECAUSE NO ONE KNOWS WHY IT IS HAPPENING.
NHTSA complaint #10362071 — an unverified report by a vehicle owner.
at 122,000 milesHendersonville, NC
TRACTION CONTROL SYSTEM
HAVE HAD "TRACTION CONTROL" PROBLEMS FOR 2 YEARS. WAS TOLD MANY THINGS COULD CAUSE THIS. NOW DRIVING WITH NO TRACTION CONTROL AND NO ABS, JUST REGULAR BRAKES. HAVE REPLACED HUBS AND BRAKES. HAVE TO FILE FOR WAIVER FOR INSPECTION. WILL TRY REPLACING ABS PUMP NEXT IF CAN EVER AFFORD SUCH A BIG REPAIR. DANGEROUS ISSUE.
NHTSA complaint #10358338 — an unverified report by a vehicle owner.
at 150,000 milesWebster, NY
TRACTION CONTROL SYSTEM
MY 2002 CHEVY IMPALA 3.8L V-6 HAS A PROBLEM WITH THE TRACTION CONTROL ENGAGING WHEN BRAKING IN TURNS TO THE LEFT. THIS CAUSES THE BRAKES TO SLIP AND GRIND. A HUMMING SOUND CAN BE HEARD WHEN THIS OCCURS. THE TRACTION CONTROL AND SOMETIMES THE "CHECK ABS " LIGHT BECOMES ILLUMINATED AT THE SAME TIME. THE CAR HAS BEEN TAKEN TO A LOCAL CHEVY DEALER FOR REPAIR. BOTH RIGHT AND LEFT FRONT WHEEL HUB ASSEMBLIES WERE REPLACED. I REQUESTED A CHECK OF WIRING HARNESSES TO SEE IF THERE WAS DETERIORATION. NONE WAS APPARENTLY FOUND BY THE SHOP. IM AFRAID TO DRIVE THIS CAR OR ALLOW OTHERS IN MY SON TO DRIVE IT INCASE THE BRAKES CANT ENGAGE PROPERLY. FROM READING ONLINE ACCOUNTS OF OTHER DRIVERS, I AM NOT THE ONLY ONE WITH THIS PROBLEM WITH A CHEVROLET OF THIS MODEL. AFTER HAVING THE RIGHT FRONT HUB ASSEMBLY REPLACED, I THOUGHT IT WAS FIXED. THEN AFTER HAVING THE LEFT FRONT REPLACED AS WELL TO THE TUNE OF AROUND $350.00 A PIECE, I THOUGH THE PROBLEM WAS FIXED. NOT SO. WHERE DOES THIS END. I URGE YOU TO LOOK INTO A RECALL OF THIS MODEL AND HAVE GM ULTIMATELY FIX THIS PROBLEM AND AVOID ALLOWING FOR A POSSIBLE ACCIDENT WITH INJURIES OR DEATH. THIS IS SOMETHING THAT GM KNOWS THERE IS A PROBLEM AND AGAIN SHOULD BE RECALLED.
NHTSA complaint #10351051 — an unverified report by a vehicle owner.
at 110,000 milesExport, PA
TRACTION CONTROL SYSTEM
MY 2002 CHEVY IMPALA 3.8L V-6 HAS A PROBLEM WITH THE TRACTION CONTROL ENGAGING WHEN BRAKING IN TURNS TO THE LEFT. THIS CAUSES THE BRAKES TO SLIP AND GRIND. A HUMMING SOUND CAN BE HEARD WHEN THIS OCCURS. THE TRACTION CONTROL AND SOMETIMES THE "CHECK ABS " LIGHT BECOMES ILLUMINATED AT THE SAME TIME. THE CAR HAS BEEN TAKEN TO A LOCAL CHEVY DEALER FOR REPAIR. BOTH RIGHT AND LEFT FRONT WHEEL HUB ASSEMBLIES WERE REPLACED. I REQUESTED A CHECK OF WIRING HARNESSES TO SEE IF THERE WAS DETERIORATION. NONE WAS APPARENTLY FOUND BY THE SHOP. I'M AFRAID TO DRIVE THIS CAR OR ALLOW OTHERS IN MY FAMILY TO DRIVE IT INCASE THE BRAKES CAN'T ENGAGE PROPERLY. FROM READING ONLINE ACCOUNTS OF OTHER DRIVERS, I AM NOT THE ONLY ONE WITH THIS PROBLEM WITH A CHEVROLET OF THIS MODEL. AFTER HAVING THE RIGHT FRONT HUB ASSEMBLY REPLACED, I THOUGHT IT WAS FIXED. THEN AFTER HAVING THE LEFT FRONT REPLACED AS WELL TO THE TUNE OF AROUND $500.00 A PIECE, I THOUGH THE PROBLEM WAS FIXED. NOT SO. WHERE DOES THIS END. I URGE YOU TO LOOK INTO A RECALL OF THIS MODEL AND HAVE GM ULTIMATELY FIX THIS PROBLEM AND AVOID ALLOWING FOR A POSSIBLE ACCIDENT WITH INJURIES OR DEATH.
NHTSA complaint #10346503 — an unverified report by a vehicle owner.
Lakewood, WA
TRACTION CONTROL SYSTEM
SINCE WE BOUGHT THIS CHEVY IMPALA AT GENE PANKEY MOTOR IN TACOMA WASHINGTON WE HAVE HAD NOTHING BUT ISSUES WITH THE TRACTION CONTROL SYSTEM LIGHTS COMING ON WHEN WE WOULD RETURN TO THE DEALER TO HAVE IT WORKED ON THEY WOULD CLEAR THE COMPUTER WHICH WOULD CLEARS THE PROBLEM FOR A FEW DAYS BUT IT ALWAYS COMES BACK. WE HAVE HAD OUR IMPALA IN ALOT OF TIMES AT LEAST 15X WE NEVER THOUGHT TO KEEP TRACK HOW MANY TIMES WE HAVE HAD TO HAVE THIS WORKED ON ITS BEEN TO 4 DIFFERENT SHOPS FOR THE SAME THING. WE LOVE THIS CAR IT IS A GREAT CAR LOTS OF ROOM AND HAS GIDDY UP AND WELL ITS HOT AND ITS PAID FOR. WE REALLY WANT OUR CAR FIXED WE ARE TIRED OF TAKING IT IN TO BE FIXED AND NOTHING GETS DONE. THEY HAVE REPLACED THE CATALYTIC CONVERTER AT THE CHEVY DEALER SAYING THAT WAS BAD AND REPLACED THE FRONT RIGHT WHEEL SENSOR TWICE AT AMCO TRANSMISSION SHOP IN FIRCREST ITS BEEN TO BITTERLINGS IN TACOMA AS WELL AS THE DEALER WE BOUGHT IT FROM GENE PANKEY. AND WE STILL HAVE THE SAME ISSUES. THE TRACTION CONTROL LIGHT KEEPS COMING ON AND THE ABS LIGHT NOW COMES ON, IT HAPPENS INTERMITTENTLY. I FEEL IT HAS SOMETHING TO DO WITH THE BRAKES OR THE TRANSMISSION! THE BRAKES GO SPONGY WHEN THE TRACTION CONTROL LIGHT COMES ON WE LOSE OUR BRAKES!!!! I AM STILL UNDER WARRANTY TIL 100,000 MILES AND IM ONLY AT 80,000 BUT I JUST DON'T HAVE TIME TO KEEP TAKING THIS THING TO THE DEALER. I WANT MY RIDE FIXED AND I WANT IT FIXED NOW. CANT WE START A CLASS ACTION LAWSUIT!!!!!
NHTSA complaint #10344325 — an unverified report by a vehicle owner.
Dothan, AL
TRACTION CONTROL SYSTEM
BOUGHT CHEV IMPALA 2002 BRAND NEW, NO MILES. 2005 BEGAN EXPERIENCING COOLING SYSTEM PROBLEMS-RUNNING HOT ETC. REPLACED RADIATOR, FLUSHED SYSTEM, REPLACED THERMOSTAT, ETC. ETC. SEVERAL TIMES, BODY CONTROL UNITS- LIGHTS AND LOCKS GOING CRAZY, HUB ASSEMBLY/TRACKING SYSTEM PROBLEMS- SOUNDS AND PULSATING WHEN TRY TO BRAKE OR TURN, HIGH BEAM LIGHT WON'T STAY ON TO THIS DATE. EXPERIENCING SMOKE FROM HOOD-MAY BE A LEAK WHICH SEEMS TO BE ACOMMON COMPLAINT BUT DEALER PUT DYE IN AND SAID THEY DON'T DETECT A LEAK. NO AIR-FREON REPLACED SEVERAL TIMES.
NHTSA complaint #10322574 — an unverified report by a vehicle owner.
at 68,000 milesColumbiaville, MI
ELECTRONIC STABILITY CONTROL (ESC)
I HAVE A SAFETY CONCERN INVOLVING UNRESOLVEABLE ISSUES WITH A 2002 IMPALA LS. DUE TO PASSLOCK, MY CAR WILL RANDOMLY NOT START, THINKING THAT I (THE OWNER) AM TRYING TO STEAL THE CAR. THIS IS A SAFETY ISSUE BEING THAT I AM A YOUNG, UNMARRIED WOMAN, WHO HAS TO DRIVE IN AND THROUGH ROUGH NEIGHBORHOODS TO GET TO WORK AND SCHOOL. THIS ISSUE COULD LEAVE ME AND OTHERS STRANDED AT LOCATION. AND WHO KNOWS WHAT COULD HAPPEN FROM THERE, VARYING FROM MURDER TO ASSAULT, ETC. AND IF YOU KNOW FLINT, SAGINAW, AND DETROIT MICHIGAN, THIS IS A HUGE ISSUE. THE CAR HAS BEEN EVALUATED BY THREE DIFFERENT MECHANICS, TWO DEALERSHIPS, AND THERE IS NO SOLUTION. ASIDE FROM THAT ISSUE, THE CAR'S TRACTION CONTROL TURNS ON AT RANDOM, THE ABS BRAKES TURN ON, ALMOST CAUSING ACCIDENTS. THIS IS ANOTHER ISSUE THAT CAN'T BE RESOLVED BY ANY OF THE MECHANICS I'VE TALKED TO. THIS IS COSTING TONS OF MONEY AND GM HAS NO SOLUTION. GM NEEDS TO ISSUE A RECALL AND HAVE THESE ISSUES FIXED.
NHTSA complaint #10294570 — an unverified report by a vehicle owner.
at 80,000 milesChicora, PA
TRACTION CONTROL SYSTEM
ANTILOCKS AND TRACTION ACTIVATION. SOMETIMES THE VEHICLE WILL NOT STOP OR GO BECAUSE OF ANTILOCKS AND TRACTION ACTIVATION. ALL THE TIME THE DEALERSHIP WANTED TO REPLACE PARTS AT MY COST. WE TOOK IT TO A SERVICE GARAGE.
NHTSA complaint #10293624 — an unverified report by a vehicle owner.
Jefferson City, MO
TRACTION CONTROL SYSTEM
TRACTION FREQUENTLY ACTIVATES. "SERVICE TRACTION SYSTEM" AND "ABS" LIGHTS COME ON FREQUENTLY. LAST SPRING AND SUMMER, MY MECHANIC REPLACED A COUPLE OF PARTS BUT IT DID NOT RESOLVE THE PROBLEM. I CAN NOT TELL YOU EXACTLY WHAT THOSE PARTS WERE WITHOUT FINDING MY RECEIPTS FOR THE WORK. LAST SPRING AND SUMMER, THE TRACTION DID NOT ACTUALLY ACTIVATE BUT THE LIGHT DID COME ON. DIAGNOSTIC WAS DONE SEVERAL TIMES WITH NO RESULTS EXCEPT FOR A COUPLE OF TIMES. I HAD THE BODY MODULE REPLACE LAST FALL. I HAD NO PROBLEMS FOR ABOUT A MONTH BUT PROBLEMS STARTED PERIODICALLY AND ARE GRADUALLY INCREASING. I DO NOT UNDERSTAND WHY THERE HAS NOT BEEN A RECALL. WITH THE TIRES SPINNING LIKE THAT, IT COULD BE DANGEROUS. AFTER STOPPING AT A STOP LIGHT OR STOP SIGN OR MAKING A TURN, MY TRACTION SOMETIMES ACTIVATES.
NHTSA complaint #10278461 — an unverified report by a vehicle owner.
at 60,000 milesLakeland, FL
TRACTION CONTROL SYSTEM
PASSLOCK SENSOR ISSUES. SOMETIMES IT JUST WON'T START AND THEN I WAIT THE 8-10 MINUTES FOR IT TO RESET AND THEN IT WILL START. BEEN TOLD BY THE CHEVY DEALER THAT IT WILL BE ABOUT 800.00 TO FIX IT. I AM ALSO HAVING PROBLEMS WITH THE SENSOR IN THE ABS WHEELS GOING OUT.
NHTSA complaint #10266430 — an unverified report by a vehicle owner.