FaultScore

FaultScore report

1997 Chevrolet Lumina problems

Owners have filed 438 complaints about the 1997 Chevrolet Lumina with NHTSA between 1996 and 2019. The largest single group is the steering. Across this model's run it ranks 2 of 9 worst.

D

FaultScore 72/100

Higher is worse. Measured against the other years of the Chevrolet Lumina.

How this is worked out

The numbers

438

Complaints

45

Crashes reported

11

Fires reported

28

Injuries reported

3 complaints report a death.

82,968 mi

Median mileage at failure

Half of reported failures happened before this

5%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 81 vs 50 Severity 100 vs 50 Early failure 9 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 81
Against the median year of the Chevrolet Lumina. 50 means typical for this model; 100 means roughly double.
Severity — 100
19.9% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 9
5% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 1997 compares with every other Chevrolet Lumina

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 1997 Chevrolet Lumina

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Steering 90 20.5%

9 crashes, 1 fires · median 92,000 mi

Engine & Cooling 56 12.8%

0 crashes, 1 fires · median 76,408 mi

1 crashes, 3 fires · median 60,245 mi

Brakes 40 9.1%

6 crashes, 0 fires · median 87,056 mi

Airbags 38 8.7%

23 crashes, 0 fires · median 131,975 mi

1 crashes, 2 fires · median 65,245 mi

Median failure at 51,147 miles

Lights 18 4.1%

0 crashes, 2 fires · median 66,826 mi

1 crashes, 0 fires · median 55,000 mi

Median failure at 145,000 miles

2 crashes, 0 fires · median 88,000 mi

Suspension 10 2.3%

1 crashes, 0 fires · median 51,000 mi

Seat Belts 8 1.8%

1 crashes, 0 fires

Tires 7 1.6%

Median failure at 74,000 miles

Wheels 5 1.1%

Median failure at 98,000 miles

Equipment & Accessories 3 0.7%

0 crashes, 1 fires · median 128,000 mi

Doors, Latches & Locks 3 0.7%
Seats 2 0.5%
Stability & Traction Control 1 0.2%

0 crashes, 1 fires · median 189,632 mi

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Rack AND Pinion 38 27.9%
Gasoline 18 13.2%
Tank Assembly 16 11.8%
Antilock/Traction Control/Electronic Limited Slip 15 11.0%
Frontal 15 11.0%
Automatic Transmission 13 9.6%
Engine 11 8.1%
Manifold/Header/Muffler/Tail Pipe 10 7.4%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

10,000 – 24,999 miles 3 3.1%
25,000 – 49,999 miles 5 5.2%
50,000 – 74,999 miles 33 34.4%
75,000 – 99,999 miles 21 21.9%
100,000 – 149,999 miles 22 22.9%
150,000+ miles 12 12.5%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Dec 1996 peak 14 Nov 2019

NHTSA investigations into the 1997 Chevrolet Lumina

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

EA03019 Opened 15 Sep 2003 Closed 18 Dec 2003 STEERING

POWER RACK AND PINION STEERING FAILURE

GM'S LETTER TO NHTSA DATED DECEMBER 11, 2003, EXPANDS ITS ORIGINAL RECALL (NHTSA 02V286) TO INCLUDE CERTAIN W-BODY VEHICLES: 96-97 OLDS CUTLASS SUPREME; 98 OLDS INTRIGUE; 97-98 OLDS CUTLASS; 97-98 CHEVY LUMINA, MONTE CARLO AND MALIBU; 96 PONTIAC GRAND PRIX; AND 96-98 BUICK REGAL.THE NUMBER OF VEHICLES RECALLED IS 750,283.GM DETERMINED THAT FAILURE OF THE RACK AND PINION IS RELATED TO DAMAGE OF THE LOWER PINION BEARING AND THE LEVEL OF THE PINION BEARING PRE-LOAD SPRING FORCE.GM STATES, HIGHER RACK PRE-LOAD SPRING FORCE (133 LB.) IS THE DESIGN CHARACTERISTIC MOST CLOSELY ASSOCIATED WITH HIGHER...

RQ03001 Opened 2 Jan 2003 Closed 15 Sep 2003 STEERING

POWER RACK AND PINION STEERING FAILURE

GM CONDUCTED A SAFETY RECALL (NHTSA # 02V286) TO ADDRESS A STEERING DEFECT PERTAINING TO A LOWER PINION BEARING (LPB) WITHIN THE RACK AND PINION STEERING GEAR (R&P). THE RECALL COVERED 1,159,156 MODEL YEAR 1997-1998 PONTIAC GRAND PRIX VEHICLES BUILT BETWEEN MARCH 1, 1996 AND OCTOBER 31, 1997, 1996-1998 PONTIAC TRANS SPORT, CHEVROLET LUMINA APV, CHEVROLET VENTURE, OLDSMOBILE SILHOUETTE MINIVANS, AND CHEVROLET CAVALIER AND PONTIAC SUNFIRE SEDANS BUILT BETWEEN JANUARY 1, 1996 AND OCTOBER 31, 1997.ODI OPENED THIS RQ AFTER RECEIVING REPORTS THAT OTHER VEHICLES WERE EXHIBITING THE SAME SYMPTOMS AS T...

Recalls on the 1997 Chevrolet Lumina

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

07E021000

FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:PRESSURE RELIEF DEVICES

CERTAIN DELPHI FUEL PRESSURE REGULATORS, P/NOS. FP10020-11B1, FP10026-11B1, AND FP10027-11B1, SOLD AFTER JANUARY 9, 2007, AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES LISTED ABOVE. THE UNIVERSAL PRESSURE REGULATORS (UPR) WERE PRODUCED WITHOUT AN O'RING AND RETAINER.

Risk: FUEL MAY LEAK, POSSIBLY RESULTING IN A FIRE.

03V527000

STEERING:RACK AND PINION

CERTAIN PASSENGER VEHICLES HAVE LOWER PINION BEARINGS IN THE POWER RACK AND PINION ASSEMBLY IN WHICH THE RETAINER TABS WERE NOT CRIMPED PROPERLY. THESE RETAINERS COULD FAIL AND PERMIT THE BALL BEARINGS TO ESCAPE.

Risk: IF THIS OCCURS, THE PINION SHAFT CAN BE FORCED UPWARD DURING LEFT TURNS AND BACK DOWN AS THE STEERING WHEEL IS MOVED BACK AND TO THE RIGHT. IF THE PINION SHAFT MOVES FURTHER, THE DRIVER WILL NEED TO EXERT MORE EFFORT TO TURN THE STEERING WHEEL, SIMILAR TO A VEHICLE WITHOUT POWER ASSISTED STEERING. IF THE PINION SHAFT MOVES EVEN FURTHER, THE DRIVER WILL REQUIRE MUCH HIGHER EFFORT TO TURN LEFT AND MAY NOT BE ABLE TO TURN THE WHEEL AS MUCH AS INTENDED. WITH THE MAXIMUM PINION SHAFT MOVEMENT, WHICH REQUIRES INTERNAL GEAR COMPONENT DAMAGE, THE DRIVER CAN ENCOUNTER HIGH RESISTANCE TO TURNING LEFT, FOLLOWED BY UNINTENDED POWER ASSIST TO THE RIGHT. IN ANY OF THESE CONDITIONS, A CRASH COULD OCCUR.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 189,632 miles Greenville, MI Fire

STEERING

I'M DRIVING AND MY STEERING IS TIGHT AND WHEN TURNING WHILE IN MOTION AND WHILE ITS PARK. YOU CAN ALSO SMELL LIKE SOME THING BURNING

NHTSA complaint #11279829 — an unverified report by a vehicle owner.

at 189,632 miles Greenville, MI Fire

ELECTRONIC STABILITY CONTROL (ESC)

I'M DRIVING AND MY STEERING IS TIGHT AND WHEN TURNING WHILE IN MOTION AND WHILE ITS PARK. YOU CAN ALSO SMELL LIKE SOME THING BURNING

NHTSA complaint #11279829 — an unverified report by a vehicle owner.

at 165,000 miles Boswell, PA Crash

AIR BAGS

MY SON WAS IN A BAD ACCIDENT THAT TOTALED THE CAR AND THE AIR BAGS DID NOT DEPLOY.

NHTSA complaint #10865723 — an unverified report by a vehicle owner.

Mims, FL Crash

STRUCTURE:BODY

WHILE DRIVING HOME ONE DAY ANOTHER DRIVER HIT THE SIDE OF THE CAR CLOSE TO THE HEADLIGHT ON THE DRIVER SIDE THIS HIT CAUSED ME TO NO LONGER BE ABLE TO DRIVE THE VEHICLE. THE AIRBAGS IN THE VEHICLE DID NOT DEPLOY.

NHTSA complaint #10744803 — an unverified report by a vehicle owner.

Springfield, MO Crash 1 injured

AIR BAGS

LOST CONTROL OF THE VEHICLE DRIVING HOME. CRASHED. POLICE REPORT IS IDENTICAL TO STEERING RECALL. WHICH NEVER WAS REPAIRED. THE VIN NUMBER I HAVE AT HOME. NEITHER AIRBAG DEPLOYED EVEN THOUGH I SMASHED INTO A CULVERT.

NHTSA complaint #10619285 — an unverified report by a vehicle owner.

Springfield, MO Crash 1 injured

STEERING

LOST CONTROL OF THE VEHICLE DRIVING HOME. CRASHED. POLICE REPORT IS IDENTICAL TO STEERING RECALL. WHICH NEVER WAS REPAIRED. THE VIN NUMBER I HAVE AT HOME. NEITHER AIRBAG DEPLOYED EVEN THOUGH I SMASHED INTO A CULVERT.

NHTSA complaint #10619285 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 189,632 miles Greenville, MI Fire

STEERING

I'M DRIVING AND MY STEERING IS TIGHT AND WHEN TURNING WHILE IN MOTION AND WHILE ITS PARK. YOU CAN ALSO SMELL LIKE SOME THING BURNING

NHTSA complaint #11279829 — an unverified report by a vehicle owner.

at 189,632 miles Greenville, MI Fire

ELECTRONIC STABILITY CONTROL (ESC)

I'M DRIVING AND MY STEERING IS TIGHT AND WHEN TURNING WHILE IN MOTION AND WHILE ITS PARK. YOU CAN ALSO SMELL LIKE SOME THING BURNING

NHTSA complaint #11279829 — an unverified report by a vehicle owner.

Ocala, FL

AIR BAGS

DASHBOARD COVER ON PASSENGER SIDE AIRBAG HAS DETACHED/PULLED AWAY AND BUCKLED UP FROM THE FOAM AIR BAG CASING. GM/CHEVROLET WAS NOTIFIED OF THE PROBLEM VIA PHONE. THE RESPONSE GIVEN BY GM/CHEVROLET REPRESENTATIVE WAS THAT THE CAR WAS TOO OLD TO WARRANT THEIR ATTENTION/REPAIR. THIS DOES NOT ANSWER THE QUESTION, IF THE AIR BAG WILL DEPLOY PROPERLY. THE CHEVROLET DEALERSHIP STATED THAT THEY WOULD REPLACE AND PAINT IT AT COST AND04/16/2012 LABOR PAID BY CUSTOMER. AUTO INSURANCE HAS REFERRED THE PROBLEM TO THE MANUFACTURER. THIS PROBLEM HAS BEEN PROGRESSIVE IN NATURE, BEGINNING APPROXIMATELY 4 YEARS AGO.

NHTSA complaint #10935984 — an unverified report by a vehicle owner.

Missoula, MT

STEERING

KEY STUCK IN ON POSITION WILL NOT ALLOW ENGINE TO BE TURNED OFF IN EITHER PARK OR NEUTRAL. WILL TURN TOWARDS START. CAR WILL DRIVE BUT UNABLE TO TURN CAR OFF UNLESS POWER IS UNPLUGGED FROM STEERING COLUMN. WAS AT WORK WITH NO WAY TO TURN CAR OFF HAD TO LEAVE RUNNING TILL POWER WAS DISCONNECTED. UPON RESEARCH FOUND THAT THIS WAS A COMMON ISSUE REPORTED FOR THE 97-98 CHEVY LUMINA BELIEVE THAT THIS SHOULD BE A SAFETY RECALL

NHTSA complaint #10892809 — an unverified report by a vehicle owner.

at 165,000 miles Boswell, PA Crash

AIR BAGS

MY SON WAS IN A BAD ACCIDENT THAT TOTALED THE CAR AND THE AIR BAGS DID NOT DEPLOY.

NHTSA complaint #10865723 — an unverified report by a vehicle owner.

Mims, FL Crash

STRUCTURE:BODY

WHILE DRIVING HOME ONE DAY ANOTHER DRIVER HIT THE SIDE OF THE CAR CLOSE TO THE HEADLIGHT ON THE DRIVER SIDE THIS HIT CAUSED ME TO NO LONGER BE ABLE TO DRIVE THE VEHICLE. THE AIRBAGS IN THE VEHICLE DID NOT DEPLOY.

NHTSA complaint #10744803 — an unverified report by a vehicle owner.

at 228,890 miles Bristol, VA

STEERING:RACK AND PINION

TL* THE CONTACT OWNS A 1997 CHEVROLET LUMINA. WHILE DRIVING 35 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 228,890.

NHTSA complaint #10638773 — an unverified report by a vehicle owner.

Springfield, MO Crash 1 injured

AIR BAGS

LOST CONTROL OF THE VEHICLE DRIVING HOME. CRASHED. POLICE REPORT IS IDENTICAL TO STEERING RECALL. WHICH NEVER WAS REPAIRED. THE VIN NUMBER I HAVE AT HOME. NEITHER AIRBAG DEPLOYED EVEN THOUGH I SMASHED INTO A CULVERT.

NHTSA complaint #10619285 — an unverified report by a vehicle owner.

Springfield, MO Crash 1 injured

STEERING

LOST CONTROL OF THE VEHICLE DRIVING HOME. CRASHED. POLICE REPORT IS IDENTICAL TO STEERING RECALL. WHICH NEVER WAS REPAIRED. THE VIN NUMBER I HAVE AT HOME. NEITHER AIRBAG DEPLOYED EVEN THOUGH I SMASHED INTO A CULVERT.

NHTSA complaint #10619285 — an unverified report by a vehicle owner.

Springfield, MO Crash 1 injured

ELECTRICAL SYSTEM

LOST CONTROL OF THE VEHICLE DRIVING HOME. CRASHED. POLICE REPORT IS IDENTICAL TO STEERING RECALL. WHICH NEVER WAS REPAIRED. THE VIN NUMBER I HAVE AT HOME. NEITHER AIRBAG DEPLOYED EVEN THOUGH I SMASHED INTO A CULVERT.

NHTSA complaint #10619285 — an unverified report by a vehicle owner.

Springfield, MO 1 injured

AIR BAGS

I WAS DRIVING HOME VEERED OFF THE LEFT SIDE OF THE ROAD LOST CONTROL THE POWER STEERING WENT OUT SPUN IN CIRCLES UNTIL FINALLY HITTING A CONCRETE CULVERT NEITHER AIRBAG DEPLOYED. I BROKE 4 VERTEBRAES 7 RIBS AND RECEIVED A TRAUMATIC BRAIN INJURY. COULDN'T EVEN RECALL MY PARENTS FOE MONTHS OR EVEN THEY LIVED TOGETHER . LAID IN THE CAR TIL PARAMEDIC FOUND ME ABOUT AN HOR LATER. THE AIRBAG WAS DESIGNED TO PREVENT HEAD INJURY. THE 1997 CHEVY LUMINA FAILED HORRIBLY. PLUS TENDAYS IN A COMA LOST A $50 K YR JOB AND SENT TO A NURSING HOME TO SPEND MY 33RD,THANKSGND CHRISTMAS IN UNTIL I WAS RELEASED FROM GUARDIANSHIP. 12/30/13 PLEASE HELP! HOW IS THE 1997 MALIBU DIFFERENT THAN ALL THE LUMINAS RECALLS? SAME YEAR. GM ISTRYING TO CUT THERE COSTS OH BUT THEY MESSED UP.

NHTSA complaint #10616176 — an unverified report by a vehicle owner.

Springfield, MO 1 injured

STEERING

I WAS DRIVING HOME VEERED OFF THE LEFT SIDE OF THE ROAD LOST CONTROL THE POWER STEERING WENT OUT SPUN IN CIRCLES UNTIL FINALLY HITTING A CONCRETE CULVERT NEITHER AIRBAG DEPLOYED. I BROKE 4 VERTEBRAES 7 RIBS AND RECEIVED A TRAUMATIC BRAIN INJURY. COULDN'T EVEN RECALL MY PARENTS FOE MONTHS OR EVEN THEY LIVED TOGETHER . LAID IN THE CAR TIL PARAMEDIC FOUND ME ABOUT AN HOR LATER. THE AIRBAG WAS DESIGNED TO PREVENT HEAD INJURY. THE 1997 CHEVY LUMINA FAILED HORRIBLY. PLUS TENDAYS IN A COMA LOST A $50 K YR JOB AND SENT TO A NURSING HOME TO SPEND MY 33RD,THANKSGND CHRISTMAS IN UNTIL I WAS RELEASED FROM GUARDIANSHIP. 12/30/13 PLEASE HELP! HOW IS THE 1997 MALIBU DIFFERENT THAN ALL THE LUMINAS RECALLS? SAME YEAR. GM ISTRYING TO CUT THERE COSTS OH BUT THEY MESSED UP.

NHTSA complaint #10616176 — an unverified report by a vehicle owner.

at 100,000 miles Springfield, MO Crash 1 injured

AIR BAGS

I WAS TRAVELING HOME. LOST CONTROL AND COULD NOT TURN. THE STEERING WENT OUT, AND FUEL SYSTEM. I WAS LEFT IN A COMA FOR TEN DAYS. MY AIRBAG DID NOT DEPLOY LIKE IT WAS DEVELOPED TO DO. I RECEIVED A TRAUMATIC BRAIN INJURY BECAUSE OF THE LACK OF IT DEPLOYING BROKE 11 BONES. 7 RIBS AND FOUR VERTEBRAES. SPENT A MONTH IN LESTER E COX HOSPITAL (SOUTH), 4 MONTHS IN THE UNIVERSITY OR MISSOURI BRAIN INJURY UNIT WAS AWARDED A STATE GUARDIAN, [XXX] , AND SPENT 3 MONTHS IN MARIES MANOR LOCATED IN VIENNA MISSOURI. THE STATE GUARDIAN CLEANED ME OUT OF ALL ASSETS EVEN THOUGH I HAD TWO INSURANCES. ONE CIGNA AND ONE MEDICAID. SO NONE OF MY MONEY WENT TO MEDICAL CARE BUT TO PAY HIS 3 ATTORNEY FEES. MY TRAUMATIC BRAIN INJURY I DEAL WITH EVERY DAY. IT DOES NOT GO AWAY. FOR LIFE. YOUR FIRM COVERED UP NEARLY 15 YEARS OF ANOTHER RECALL THAT DOES NOT DEPLOY THE AIRBAG IN MANY VEHICLES. NO MORE! 11 MONTHS IS TOO LONG. PLEASE INVESTIGATE MY ACCUSATION. I AM A MEMBER OF THR MISSOURI BRAIN INJURY ASSOCIATION. AND ALL MY MEDICAL CARE CAN AND WILL BE VERIFIED. YOU HAVE MY CONTACT INFO UPDATED 09/05/14*LJ UPDATED 09/12/2014 *JS

NHTSA complaint #10606844 — an unverified report by a vehicle owner.

at 100,000 miles Springfield, MO Crash 1 injured

VEHICLE SPEED CONTROL

I WAS TRAVELING HOME. LOST CONTROL AND COULD NOT TURN. THE STEERING WENT OUT, AND FUEL SYSTEM. I WAS LEFT IN A COMA FOR TEN DAYS. MY AIRBAG DID NOT DEPLOY LIKE IT WAS DEVELOPED TO DO. I RECEIVED A TRAUMATIC BRAIN INJURY BECAUSE OF THE LACK OF IT DEPLOYING BROKE 11 BONES. 7 RIBS AND FOUR VERTEBRAES. SPENT A MONTH IN LESTER E COX HOSPITAL (SOUTH), 4 MONTHS IN THE UNIVERSITY OR MISSOURI BRAIN INJURY UNIT WAS AWARDED A STATE GUARDIAN, [XXX] , AND SPENT 3 MONTHS IN MARIES MANOR LOCATED IN VIENNA MISSOURI. THE STATE GUARDIAN CLEANED ME OUT OF ALL ASSETS EVEN THOUGH I HAD TWO INSURANCES. ONE CIGNA AND ONE MEDICAID. SO NONE OF MY MONEY WENT TO MEDICAL CARE BUT TO PAY HIS 3 ATTORNEY FEES. MY TRAUMATIC BRAIN INJURY I DEAL WITH EVERY DAY. IT DOES NOT GO AWAY. FOR LIFE. YOUR FIRM COVERED UP NEARLY 15 YEARS OF ANOTHER RECALL THAT DOES NOT DEPLOY THE AIRBAG IN MANY VEHICLES. NO MORE! 11 MONTHS IS TOO LONG. PLEASE INVESTIGATE MY ACCUSATION. I AM A MEMBER OF THR MISSOURI BRAIN INJURY ASSOCIATION. AND ALL MY MEDICAL CARE CAN AND WILL BE VERIFIED. YOU HAVE MY CONTACT INFO UPDATED 09/05/14*LJ UPDATED 09/12/2014 *JS

NHTSA complaint #10606844 — an unverified report by a vehicle owner.

at 100,000 miles Springfield, MO Crash 1 injured

STEERING

I WAS TRAVELING HOME. LOST CONTROL AND COULD NOT TURN. THE STEERING WENT OUT, AND FUEL SYSTEM. I WAS LEFT IN A COMA FOR TEN DAYS. MY AIRBAG DID NOT DEPLOY LIKE IT WAS DEVELOPED TO DO. I RECEIVED A TRAUMATIC BRAIN INJURY BECAUSE OF THE LACK OF IT DEPLOYING BROKE 11 BONES. 7 RIBS AND FOUR VERTEBRAES. SPENT A MONTH IN LESTER E COX HOSPITAL (SOUTH), 4 MONTHS IN THE UNIVERSITY OR MISSOURI BRAIN INJURY UNIT WAS AWARDED A STATE GUARDIAN, [XXX] , AND SPENT 3 MONTHS IN MARIES MANOR LOCATED IN VIENNA MISSOURI. THE STATE GUARDIAN CLEANED ME OUT OF ALL ASSETS EVEN THOUGH I HAD TWO INSURANCES. ONE CIGNA AND ONE MEDICAID. SO NONE OF MY MONEY WENT TO MEDICAL CARE BUT TO PAY HIS 3 ATTORNEY FEES. MY TRAUMATIC BRAIN INJURY I DEAL WITH EVERY DAY. IT DOES NOT GO AWAY. FOR LIFE. YOUR FIRM COVERED UP NEARLY 15 YEARS OF ANOTHER RECALL THAT DOES NOT DEPLOY THE AIRBAG IN MANY VEHICLES. NO MORE! 11 MONTHS IS TOO LONG. PLEASE INVESTIGATE MY ACCUSATION. I AM A MEMBER OF THR MISSOURI BRAIN INJURY ASSOCIATION. AND ALL MY MEDICAL CARE CAN AND WILL BE VERIFIED. YOU HAVE MY CONTACT INFO UPDATED 09/05/14*LJ UPDATED 09/12/2014 *JS

NHTSA complaint #10606844 — an unverified report by a vehicle owner.

at 100,000 miles Springfield, MO Crash 1 injured

SERVICE BRAKES

I WAS TRAVELING HOME. LOST CONTROL AND COULD NOT TURN. THE STEERING WENT OUT, AND FUEL SYSTEM. I WAS LEFT IN A COMA FOR TEN DAYS. MY AIRBAG DID NOT DEPLOY LIKE IT WAS DEVELOPED TO DO. I RECEIVED A TRAUMATIC BRAIN INJURY BECAUSE OF THE LACK OF IT DEPLOYING BROKE 11 BONES. 7 RIBS AND FOUR VERTEBRAES. SPENT A MONTH IN LESTER E COX HOSPITAL (SOUTH), 4 MONTHS IN THE UNIVERSITY OR MISSOURI BRAIN INJURY UNIT WAS AWARDED A STATE GUARDIAN, [XXX] , AND SPENT 3 MONTHS IN MARIES MANOR LOCATED IN VIENNA MISSOURI. THE STATE GUARDIAN CLEANED ME OUT OF ALL ASSETS EVEN THOUGH I HAD TWO INSURANCES. ONE CIGNA AND ONE MEDICAID. SO NONE OF MY MONEY WENT TO MEDICAL CARE BUT TO PAY HIS 3 ATTORNEY FEES. MY TRAUMATIC BRAIN INJURY I DEAL WITH EVERY DAY. IT DOES NOT GO AWAY. FOR LIFE. YOUR FIRM COVERED UP NEARLY 15 YEARS OF ANOTHER RECALL THAT DOES NOT DEPLOY THE AIRBAG IN MANY VEHICLES. NO MORE! 11 MONTHS IS TOO LONG. PLEASE INVESTIGATE MY ACCUSATION. I AM A MEMBER OF THR MISSOURI BRAIN INJURY ASSOCIATION. AND ALL MY MEDICAL CARE CAN AND WILL BE VERIFIED. YOU HAVE MY CONTACT INFO UPDATED 09/05/14*LJ UPDATED 09/12/2014 *JS

NHTSA complaint #10606844 — an unverified report by a vehicle owner.

at 60,000 miles Ticonderoga, NY

EXTERIOR LIGHTING:HEADLIGHTS

TL* THE CONTACT OWNS A 1997 CHEVROLET LUMINA. THE CONTACT STATED THAT THE HEADLIGHT ILLUMINATION WAS EXTREMELY LOW DIM. THE CONTACT ACTIVATED THE HIGH BEAM HEADLIGHTS IN ORDER TO SEE THE ROADWAY. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED SMALL FRACTURES IN THE HEADLIGHT LENS. THE CONTACT CLEANED THE HEADLIGHT LENS BUT CONTINUED TO EXPERIENCE LOW VISIBILITY AND WOULD HAVE TO ACTIVATE THE HIGH BEAM HEADLIGHTS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. UPDATED 5/11/12

NHTSA complaint #10454355 — an unverified report by a vehicle owner.

at 60,000 miles Ticonderoga, NY

EXTERIOR LIGHTING

TL* THE CONTACT OWNS A 1997 CHEVROLET LUMINA. THE CONTACT STATED THAT THE HEADLIGHT ILLUMINATION WAS EXTREMELY LOW DIM. THE CONTACT ACTIVATED THE HIGH BEAM HEADLIGHTS IN ORDER TO SEE THE ROADWAY. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED SMALL FRACTURES IN THE HEADLIGHT LENS. THE CONTACT CLEANED THE HEADLIGHT LENS BUT CONTINUED TO EXPERIENCE LOW VISIBILITY AND WOULD HAVE TO ACTIVATE THE HIGH BEAM HEADLIGHTS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. UPDATED 5/11/12

NHTSA complaint #10454355 — an unverified report by a vehicle owner.

at 110,000 miles Mount Vernon, KY

STEERING:RACK AND PINION

TL* THE CONTACT OWNS A 1997 CHEVROLET LUMINA. THE CONTACT WAS ATTEMPTING A LEFT TURN AT 15 MPH WHEN THE POWER STEERING FAILED. THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO MANEUVER. THE CONTACT STATED THE FAILURE WOULD ONLY OCCUR WHEN MAKING A LEFT TURN. THE CONTACT CHECKED THE BRAKE FLUID LEVELS WHICH WERE ADEQUATE. HE WAS ABLE TO LOCATE A RECALL FOR THE FAILURE (NHTSA CAMPAIGN ID NUMBER: 03V527000- STEERING: RACK AND PINION) BUT WAS ADVISED BY THE MANUFACTURER THAT HIS VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 110,000. UPDATED 11/03/10. *LJ UPDATED 11/04/10

NHTSA complaint #10346984 — an unverified report by a vehicle owner.

at 10,000 miles Mena, AR

STEERING

TL*THE CONTACT OWNS A 1997 CHEVROLET LUMINA. WHILE DRIVING AT APPROXIMATELY 35 MPH, THE VEHICLE SUDDENLY STALLED COMPLETELY LOSING ALL POWER. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND DRIVE TO A LOCAL MECHANIC WHO STATED THAT THE TIRE RODS WERE DEFECTIVE, THE ENGINE MOUNTS HAD FALLEN OUT, AND THERE WERE ELECTRICAL PROBLEMS. THE MECHANIC REPAIRED THE TIE ROAD AND ENGINE MOUNT. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. THE CURRENT MILEAGE WAS 199,876.

NHTSA complaint #10325427 — an unverified report by a vehicle owner.

at 10,000 miles Mena, AR

ELECTRICAL SYSTEM

TL*THE CONTACT OWNS A 1997 CHEVROLET LUMINA. WHILE DRIVING AT APPROXIMATELY 35 MPH, THE VEHICLE SUDDENLY STALLED COMPLETELY LOSING ALL POWER. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND DRIVE TO A LOCAL MECHANIC WHO STATED THAT THE TIRE RODS WERE DEFECTIVE, THE ENGINE MOUNTS HAD FALLEN OUT, AND THERE WERE ELECTRICAL PROBLEMS. THE MECHANIC REPAIRED THE TIE ROAD AND ENGINE MOUNT. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. THE CURRENT MILEAGE WAS 199,876.

NHTSA complaint #10325427 — an unverified report by a vehicle owner.

at 10,000 miles Mena, AR

ENGINE AND ENGINE COOLING

TL*THE CONTACT OWNS A 1997 CHEVROLET LUMINA. WHILE DRIVING AT APPROXIMATELY 35 MPH, THE VEHICLE SUDDENLY STALLED COMPLETELY LOSING ALL POWER. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND DRIVE TO A LOCAL MECHANIC WHO STATED THAT THE TIRE RODS WERE DEFECTIVE, THE ENGINE MOUNTS HAD FALLEN OUT, AND THERE WERE ELECTRICAL PROBLEMS. THE MECHANIC REPAIRED THE TIE ROAD AND ENGINE MOUNT. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. THE CURRENT MILEAGE WAS 199,876.

NHTSA complaint #10325427 — an unverified report by a vehicle owner.

Show LOW, AZ 1 injured

WHEELS

MY HUSBAND WAS DRIVING TO WORK WHEN AN ELK RAN OUT INFRONT OF HIM. HE SWERVED LEFT TO AVOID THE ELK, THE CAR OR WHEELS OR STEERING WHEEL LOCKED UP AND THE CAR WAS THROWN TO THE RIGHT CAUSING IT TO ROLL 4 TO 5 TIMES.

NHTSA complaint #10268179 — an unverified report by a vehicle owner.

Show LOW, AZ 1 injured

STEERING

MY HUSBAND WAS DRIVING TO WORK WHEN AN ELK RAN OUT INFRONT OF HIM. HE SWERVED LEFT TO AVOID THE ELK, THE CAR OR WHEELS OR STEERING WHEEL LOCKED UP AND THE CAR WAS THROWN TO THE RIGHT CAUSING IT TO ROLL 4 TO 5 TIMES.

NHTSA complaint #10268179 — an unverified report by a vehicle owner.

Gatewood, MO Fire

ENGINE AND ENGINE COOLING

ENGINE FIRE CAUSING THE VEHICLE TO BURN COMPLETELY.

NHTSA complaint #10265573 — an unverified report by a vehicle owner.