Owners have filed 574 complaints
about the 2004 Chevrolet Malibu Maxx with NHTSA between 2004 and 2023.
The largest single group is the steering.
Across this model's run it ranks 1 of 4 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 83
Against the median year of the Chevrolet Malibu Maxx. 50 means typical for this
model; 100 means roughly double.
Severity — 69
13.4% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 42
25% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2004 compares with every other Chevrolet Malibu Maxx
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Electric Power Assist System
3144.9%
Hydraulic Power Assist System
1014.5%
Column
68.7%
Frontal
68.7%
Rack AND Pinion
57.2%
Turn Signal
45.8%
Rotor
45.8%
Pinion Shaft
34.3%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
132.6%
1,000 – 9,999 miles
438.7%
10,000 – 24,999 miles
357.1%
25,000 – 49,999 miles
7214.6%
50,000 – 74,999 miles
9920.1%
75,000 – 99,999 miles
7415.0%
100,000 – 149,999 miles
11723.8%
150,000+ miles
397.9%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jun 2004peak 18May 2023
NHTSA investigations into the 2004 Chevrolet Malibu Maxx
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
EA09004Opened 20 Mar 2009Closed 12 Aug 2010EXTERIOR LIGHTING:BRAKE LIGHTS
Turn Signal Lamps
GM designed the MY 2004 and 2005 Chevrolet Malibu and Malibu Maxx vehicles with a daytime running lamp (DRL) system that uses the same filament (the high power filament of a dual filament bulb) as the front turn signals.The high power filament operates at full battery voltage when functioning as a DRL.The DRL is illuminated whenever the headlamps are off, increasing the duty cycle of the front turn signal bulb.The MY 2003 and earlier Malibu vehicles (Malibu Maxx was not manufactured for sale in the U.S. prior to MY 2004) used a headlamp based design, operated at a reduced voltage, for the DRL...
PE08062Opened 21 Oct 2008Closed 20 Mar 2009EXTERIOR LIGHTING:TAIL LIGHTS
TURN SIGNAL LAMPS
THE SUBJECT VEHICLES MAY EXPERIENCE LOSS OF FUNCTION OF ONE OR MORE OF THE PARK, TURN, STOP OR DAYTIME RUNNING LAMPS (DRL).FAILURE OF THE BULB MAY ALSO INCLUDE DISCOLORATION (HEAT DAMAGE) TO THE BULB SOCKET.GENERAL MOTORS (GM) TECHNICAL SERVICE BULLETIN (TSB) NUMBER 06-08-42-004C INSTRUCTS TECHNICIANS TO EXAMINE THE LAMP HOUSING FOR SIGNS OF DISCOLORATION AND TO REPLACE THE BULBS AND OR SOCKETS DEPENDING ON THE SEVERITY OF THE DISCOLORATION AND THE CONDITION OF THE BULBS AND SOCKETS.THE SCOPE OF INVESTIGATION IN THE PRELIMINARY EVALUATION (PE08-062) WAS THE 2004 MALIBU/MAXX.HOWEVER, THE AGENCY...
EA04018Opened 1 Jul 2004Closed 10 May 2005STEERING:ELECTRIC POWER ASSIST SYSTEM
LOSS OF ELECTRIC POWER STEERING
IN PERFORMING THIS ENGINEERING ANALYSIS, ODI DETERMINED THAT THE ELECTRIC POWER STEERING SYSTEM IN THE SUBJECT VEHICLES CAN MALFUNCTION OR FAIL, CAUSING THE DRIVER TO LOSE POWER STEERING ASSISTANCE; HOWEVER, DUE TO THE FOLLOWING REASONS, ODI HAS DECIDED THAT FURTHER EXPENDITURE OF AGENCY RESOURCES ON THIS INVESTIGATION IS NOT WARRANTED AT THIS TIME: - GM ISSUED CUSTOMER SATISFACTION CAMPAIGN (CSC) 04050A INDECEMBER 2004 TO ADDRESS THE ALLEGED DEFECT IN APPROXIMATELY58,700 SUBJECT VEHICLES, ENCOMPASSING AT LEAST 97 PERCENT OF THECOMPLAINT AND WARRANTY CLAIMS POPULATION.VEHICLES OUTSIDE THECSC 0...
PE04031Opened 30 Mar 2004Closed 1 Jul 2004STEERING:ELECTRIC POWER ASSIST SYSTEM
LOSS OF ELECTRIC POWER STEERING
ODI OPENED PE04-031 BASED ON EIGHT REPORTS OF ALLEGED POWER STEERING FAILURE IN THE SUBJECT VEHICLES.THE COMPLAINTS ALLEGE THAT THE DRIVER SUDDENLY LOST ALL ELECTRIC POWER STEERING ASSISTANCE WITHOUT WARNING MAKING THE VEHICLE DIFFICULT TO STEER. THE SUBJECT VEHICLE UTILIZES AN ELECTRIC POWER STEERING ASSIST SYSTEM (EPS) THAT PROVIDES VARIABLE STEERING ASSISTANCE BASED ON STEERING WHEEL TORQUE, STEERING WHEEL POSTION, AND VEHICLE SPEED.GENERAL MOTORS DOCUMENTS IDENTIFIED THE FOLLOWING TWO FACTORS THAT CONTRIBUTED TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES: A.CONTAMINATION OF THE TORQUE AND...
Recalls on the 2004 Chevrolet Malibu Maxx
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
14V252000
ELECTRICAL SYSTEM:WIRING
General Motors LLC (GM) is recalling certain model year 2004-2012 Chevrolet Malibu vehicles manufactured May 16, 2003, through October 11, 2012, 2004-2007 Malibu Maxx vehicles manufactured June 25, 2003, through April 5, 2007, 2005-2010 Pontiac G6 vehicles manufactured May 26, 2004, through January 4, 2010, and 2007-2010 Saturn Aura vehicles manufactured April 24, 2006, through May 26, 2009. In the affected vehicles, increased resistance in the Body Control Module (BCM) connection may result in voltage fluctuations in the Brake Apply Sensor (BAS) circuit. These fluctuations can cause one or more of these conditions: the brake lights to illuminate without the brake pedal being pushed; the brake lights to not illuminate when the pedal is pushed; difficulty disengaging the cruise control; moving the gear shifter out of the 'PARK' position without pushing the brake; and disablement of crash avoidance features such as traction control, electronic stability control, and panic braking assist features.
Risk: Any of the above failure conditions increases the risk of a crash.
14V224000
POWER TRAIN:AUTOMATIC TRANSMISSION
General Motors LLC (GM) notified the agency on April 29, 2014, that they are recalling 56,214 model year 2007 and 2008 Saturn Aura vehicles. On May 22, 2014, GM increased the recall to include an additional 1,074,899 model year 2004-2008 Chevrolet Malibu vehicles manufactured from May 16, 2003, through October 5, 2007, model year 2004-2007 Malibu Maxx vehicles manufactured from June 25, 2003, through April 5, 2007, and model year 2005-2008 Pontiac G6 vehicles manufactured from May 26, 2004, through September 28, 2007, and equipped with 4-speed transmissions. The total number vehicles being recalled is now 1,131,113.
Risk: If the transmission shift cable fractures while the vehicle is being driven, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver goes to stop and park the vehicle, despite selecting the PARK position, the transmission may not be in PARK. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
14V153000
STEERING:ELECTRIC POWER ASSIST SYSTEM
General Motors LLC (GM) is recalling certain model year 2004-2006 and 2008-2009 Chevrolet Malibu, 2004-2006 Malibu Maxx, 2009-2010 HHR (non-turbo), 2010 Cobalt, 2008-2009 Saturn Aura and 2004-2007 Ion, and 2005-2009 Pontiac G6. In the affected vehicles, there may be a sudden loss of electric power steering (EPS) assist that could occur at any time while driving.
Risk: If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2014173194,314 units in Canada
Electrical
On certain vehicles, intermittent electrical connection faults may cause the brake lamps to illuminate without the brake pedal being depressed, or not illuminate when the brake pedal is depressed. This could also interfere with cruise control, ABS and/or vehicle stability control function. Failure of the brake lights to illuminate when the brake pedal is depressed or erratic brake lamp function could increase the risk of a crash causing property damage and/or personal injury. Correction: Dealers will affect repairs.
Recall 2014160109,110 units in Canada
Powertrain
On certain vehicles equipped with 4 speed automatic transmissions, the shift cable could fracture without warning. If this occurs, the driver may not be able to select a different gear position, remove the key from the ignition, or place the transmission in the PARK position. If the driver cannot place the vehicle in the PARK position and exits the vehicle without applying the parking brake, the vehicle could roll away, which could result in a crash causing injury and/or damage to property. Correction: Dealers will install a revised shift cable and mounting bracket.
Recall 2014104157,423 units in Canada
Steering
Certain vehicles equipped with electric power steering may experience a sudden loss of power steering assist that could occur at any time while driving. If the power steering assist is lost, a message is displayed on the Driver Information Centre and a chime sounds to inform the driver. Steering control can be maintained, as the vehicle will revert to a manual steering mode, but will require greater driver effort. The sudden change in steering may increase the risk of a crash causing injury and/or property damage. Correction: Dealers will affect repairs as necessary. Note: This recall supersedes recalls 2010447 and 2012331. Vehicles having already been repaired under the previous campaigns do not require re-inspection.
Recall 20041405,334 units in Canada
Brakes
On certain vehicles, the Electronic Control Unit (ECU) may calculate a higher than actual vehicle speed because of an erratic rear-wheel speed sensor signal, and cause ABS activation where it is not needed or needed ABS activation to be extended during braking as the vehicle speed drops to about 5km/h. A four-wheel ABS activation could occur for a maximum of 1.25 seconds on a level surface or for up to 2.5 seconds if the vehicle is on a grade, resulting in increased stopping distances of up to 3.4m. Correction: Dealers will reprogram the ABS controller.
Recall 20041398,320 units in Canada
Seats And Restraints
On certain vehicles, analysis of a side impact test indicated the outboard anchorage of the driver's seat belt could disconnect because of contact between the seat trim and the anchorage connector when the seat was adjusted to its lowest position. If this occurred in a crash, the driver could receive greater injuries. Correction: Dealer will install a retainer between the latch spring and the latch spring guard on the anchorage - driver and passenger side.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 104,000 milesAuburn, WACrash1 injured
AIR BAGS
TL* THE CONTACT OWNED A 2004 CHEVROLET MALIBU MAXX. WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING LOST POWER. IN AN ATTEMPT TO MAKE A LEFT TURN, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER'S SIDE OF THE CONTACT'S VEHICLE. THE FRONT DRIVER'S AIR BAG EXPLODED AND STRUCK THE DRIVER IN THE FACE. THE DRIVER SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A TOW YARD. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 104,000.
NHTSA complaint #11141448 — an unverified report by a vehicle owner.
at 104,000 milesAuburn, WACrash1 injured
STEERING
TL* THE CONTACT OWNED A 2004 CHEVROLET MALIBU MAXX. WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING LOST POWER. IN AN ATTEMPT TO MAKE A LEFT TURN, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER'S SIDE OF THE CONTACT'S VEHICLE. THE FRONT DRIVER'S AIR BAG EXPLODED AND STRUCK THE DRIVER IN THE FACE. THE DRIVER SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A TOW YARD. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 104,000.
NHTSA complaint #11141448 — an unverified report by a vehicle owner.
at 140,000 milesWest Jordan, UTCrash
STEERING
TL* THE CONTACT OWNS A 2004 CHEVROLET MALIBU MAXX. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AND THERE WAS AN ABNORMAL NOISE. ON ANOTHER OCCASION, WHILE DRIVING 5 MPH AND MAKING A TURN, THE STEERING WHEEL REQUIRED EXCESSIVE FORCE AND ANOTHER VEHICLE CRASHED INTO THE FRONT PASSENGER SIDE OF THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER INFORMED THE CONTACT THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIRS FOR NHTSA CAMPAIGN NUMBERS: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL), 14V153000 (STEERING), AND 14V224000 (POWER TRAIN). THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
NHTSA complaint #10766426 — an unverified report by a vehicle owner.
at 183,000 milesNEW Bethlehem, PACrash
STEERING
MY CAR IS IN MY HUSBANDS NAME BUT THE PROBLEMS WITH CAR STARTED WITH RECALLS. I NEVER RECEIVED A STEERING COLUMN RECALL UNTIL MY CAR WAS ALREADY OVER 150,000 MLS. WHEN TAKEN TO THE GARAGE THEY FIXED ONE RECALL AND CONVENIENTLY 2 MORE REPAIRS THAT DIDN'T EXIST NEEDED FIXED THEY THEN TOLD ME THE STEERING COLUMN WAS BAD AND NEEDED REPLACED. I SAID I DIDN'T HAVE MONEY TO FIX AND THEY SAID THEY REPAIRED IT AS GOOD AS THEY COULD POWER STEERING PROBLEM COULD HAPPEN AGAIN BUT MAY NEVER. SO ON JUNE 26TH I HEADED TO CHILDRENS HOSPITAL TO BE WITH MY SON WHEN HE WAS PUT UNDER ANESTHESIA FOR AN MRI(HE HAS DOWN SYNDROME). CAR WAS ACTING UP NOT TURNING RIGHT BUT I MADE IT THERE. I SENT KIDS WITH THEIR DAD THE NIGHT BEFORE BECAUSE I FELT IT WASN'T DRIVING RIGHT. ON THE WAY HOME I WAS DRIVING NORTH ON HIGHWAY 28 IN THE RIGHT LANE WHEN MY CAR STARED GOING TOWARDS THE PASSING LANE. I TRIED TURNING G THE WHEEL BACK. IT TURNED BUT THE WHEELS DIDN'T FOLLOW. IT CONTINUED INTO PASSING LANE, HIT THE CEMENT WALL. THE FRONT LEFT TIRE CLIMBED THE WALL. THE AIRBAGS NEVER DEPLOYED BECAUSE SAME DEALER BROKE MODULE THAT CONTROLLED AIRBAGS, THEY WERE TO REPLACE IT FREE WHEN PART CAME IN BUT NEVER CALLED. I LANDED IN MEDIAN BETWEEN HIGHWAYS. THANK GOD I DIDN'T HIT ANYONE. NOW I HAVE NO CAR. IS THERE ANYONE THAT FIGHTS FOR THE LITTLE GUY ANYMORE?
NHTSA complaint #10730805 — an unverified report by a vehicle owner.
at 45,500 milesAlbany, NYFire
STEERING
TL* THE CONTACT OWNS A 2004 CHEVROLET MALIBU MAXX. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING) AND THE VEHICLE WAS REPAIRED. LESS THAN A MONTH LATER, THE TORQUE SENSOR ASSEMBLY AND THE EPS UNIT FAILED. AFTER HAVING THE VEHICLE REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V252000 (SERVICE BRAKES), THE VEHICLE BEGAN TO FEEL AS THOUGH THE BRAKES WERE GRABBING. THE CONTACT STATED THAT IT WAS DIFFICULT TO ACCELERATE FROM A COMPLETE STOP AND THE BRAKES WERE SMOKING. THE VEHICLE HAD NOT BEEN BACK TO THE DEALER. THE CONTACT FELT THAT BOTH RECALL REPAIRS FAILED. THE FAILURE MILEAGE WAS 45,500.
NHTSA complaint #10721702 — an unverified report by a vehicle owner.
at 45,500 milesAlbany, NYFire
SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 CHEVROLET MALIBU MAXX. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING) AND THE VEHICLE WAS REPAIRED. LESS THAN A MONTH LATER, THE TORQUE SENSOR ASSEMBLY AND THE EPS UNIT FAILED. AFTER HAVING THE VEHICLE REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V252000 (SERVICE BRAKES), THE VEHICLE BEGAN TO FEEL AS THOUGH THE BRAKES WERE GRABBING. THE CONTACT STATED THAT IT WAS DIFFICULT TO ACCELERATE FROM A COMPLETE STOP AND THE BRAKES WERE SMOKING. THE VEHICLE HAD NOT BEEN BACK TO THE DEALER. THE CONTACT FELT THAT BOTH RECALL REPAIRS FAILED. THE FAILURE MILEAGE WAS 45,500.
NHTSA complaint #10721702 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 164,000 milesHenrico, VA
AIR BAGS
The contact owns a 2004 Chevrolet Malibu Maxx. The contact stated that after he turned off and restarted the vehicle, the air bag warning light illuminated. The vehicle was taken to Bruce’s auto body shop where it was diagnosed that the air bag side impact sensor failed to reset and needed to be replaced. The vehicle was not repaired. The manufacturer was notified by the dealer and the contact was informed that the parts were no longer being manufactured and was unavailable. The failure mileage was approximately 164,000.
NHTSA complaint #11523825 — an unverified report by a vehicle owner.
at 160,000 milesIrving, TX
STEERING
The contact owns a 2004 Chevrolet Malibu. The contact stated while driving 50 MPH, the vehicle experienced a loss of power steering assist. The contact related the failure to NHTSA Campaign Number: 14E044000 (Steering) however, the VIN was not included. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 160,000.
NHTSA complaint #11521181 — an unverified report by a vehicle owner.
at 117,000 milesSayville, NY
STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID
The contact owns a 2004 Chevrolet Malibu Maxx. The contact stated while driving approximately 30 MPH, the vehicle lost power steering functionality. The power steering warning light was illuminated. The vehicle was taken to an independent mechanic and diagnosed with power steering failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 117,000.
NHTSA complaint #11463018 — an unverified report by a vehicle owner.
at 100,000 milesPhoenix, AZ
POWER TRAIN
TL* THE CONTACT OWNS A 2004 CHEVROLET MALIBU MAXX. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN THE VEHICLE SHIFTED INTO NEUTRAL INDEPENDENTLY WITHOUT WARNING. THE CONTACT DEPRESSED THE BRAKE PEDAL TO STOP THE VEHICLE. THE CONTACT ATTEMPTED TO MANUALLY SHIFT THE VEHICLE INTO PARK HOWEVER, THE TRANSMISSION FAILED TO ENGAGE. THE CONTACT PUSHED THE VEHICLE OVER TO THE SIDE OF THE ROADWAY. THE VEHICLE WAS TOWED TO MIDWAY CHEVROLET (2323 W BELL RD, PHOENIX, AZ) WHERE IT WAS DIAGNOSED AND DETERMINED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 14V224000 (POWER TRAIN) AS A POSSIBLE SOLUTION TO THE FAILURE, HOWEVER THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
NHTSA complaint #11329336 — an unverified report by a vehicle owner.
at 100,000 milesPasco, WA
STEERING
TL* THE CONTACT OWNS A 2004 CHEVROLET MALIBU MAXX. WHILE DRIVING APPROXIMATELY 60 MPH, THE STEERING ABILITY SEIZED AND ALL THE WARNING INDICATORS ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AS THE POWER STEERING WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE AND THEN TO MCCURLEY CHEVROLET (1325 N AUTOPLEX WAY, PASCO, WA 99301) WHERE IT WAS DETERMINED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
NHTSA complaint #11229332 — an unverified report by a vehicle owner.
at 125,000 milesSioux Falls, SD
STEERING
TL* THE CONTACT OWNS A 2004 CHEVROLET MALIBU MAXX. WHILE OPERATING THE VEHICLE, THE POWER STEERING MALFUNCTIONED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. ALSO, 'POWER STEERING' DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS DRIVEN TO BILLION AUTOMOTIVE (600 W. 41ST, SIOUX FALLS, SD) WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR WAS FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 125,000.
NHTSA complaint #11205826 — an unverified report by a vehicle owner.
at 155,000 milesChicago, IL
STEERING
NO STEERING,STEERING TURNS AROUND AND AROUND WITHOUT STOP TURNING IN EITHER DIRECTION,RIGHT OR LEFT. SECOND TIME THIS HAPPENED,SPENT APPROXIMATELY $1200.00 BEFORE. CAR THIS TIME ENDED IN A TOW POUND YARD. TRIPLE AAA MOVED MY CAR TO A SHOP CALLED QUICK STOP WHERE I WANTED TO GET MY CAR FIXED AT ONLY TO DISCOVER THEY DIDN'T DO ELECTRICAL WORK WHICH THEY DISCOVERED WAS THE PROBLEM AMONG OTHERS. AGAIN THE TOWING COMPANY TRIPLE AAA CARRIED IT TO WEBB CHEVROLET SUGGESTED BY THIS SHOP. WEBB CHEVROLET DISCOVERED ALSO ELECTRICAL ISSUES. MY INSURANCE NOTIFIED ME AFTER I CONTACT THEM FOR A CLAIM REPORT. AN ESTIMATOR WAS SENT TO WEBB CHEVROLET ALSO THEY DISCOVERED AFTER A TEAR DOWN DIAGNOSIS THAT IT IS A RECALL ISSUES. NOW YOU ARE BEING NOTIFIED BY ME,RUBY WELLS OF THESE PROBLEMS. THIS IS WHY IM NOTIFYING YOU OF THE RECALLS FOUND ON THIS MAKE,MODEL AND YEAR 2004 VEHICLE. NOT STATIONARY,IT WAS IN MOTION WHEN HAPPENED ON CITY STREET. MY SON WAS ARRESTED FOR NO REASON $2000 BAIL TIMES 2 . COURT JUDGE THROUGH CASE OUT ON APRIL 45TH 2019 AFTER DISCOVERING BOGUS TICKETS WRITING AND ARRESTS THEY INDICATED THERE WAS NO INSURANCE ON VEHICLE AND HAD MY CAR TOWED TO POUND WITHIN HOURS. I HAD TO PAD TOWING FEES OF $1200 APPROXIMATELY TO GET MY CAR FROM POUND LESS THAN24 HOURS OF THE TOWING. MONEY HAS ALREADY BEEN SPENT UNNECESSARILY MONEY I HAD TO BORROW BECAUSE I'M RETIRED. PLEASE TAKE CARE OF THIS FOR ME ASAP. PLEASE!
NHTSA complaint #11194247 — an unverified report by a vehicle owner.
at 155,000 milesChicago, IL
ELECTRICAL SYSTEM
NO STEERING,STEERING TURNS AROUND AND AROUND WITHOUT STOP TURNING IN EITHER DIRECTION,RIGHT OR LEFT. SECOND TIME THIS HAPPENED,SPENT APPROXIMATELY $1200.00 BEFORE. CAR THIS TIME ENDED IN A TOW POUND YARD. TRIPLE AAA MOVED MY CAR TO A SHOP CALLED QUICK STOP WHERE I WANTED TO GET MY CAR FIXED AT ONLY TO DISCOVER THEY DIDN'T DO ELECTRICAL WORK WHICH THEY DISCOVERED WAS THE PROBLEM AMONG OTHERS. AGAIN THE TOWING COMPANY TRIPLE AAA CARRIED IT TO WEBB CHEVROLET SUGGESTED BY THIS SHOP. WEBB CHEVROLET DISCOVERED ALSO ELECTRICAL ISSUES. MY INSURANCE NOTIFIED ME AFTER I CONTACT THEM FOR A CLAIM REPORT. AN ESTIMATOR WAS SENT TO WEBB CHEVROLET ALSO THEY DISCOVERED AFTER A TEAR DOWN DIAGNOSIS THAT IT IS A RECALL ISSUES. NOW YOU ARE BEING NOTIFIED BY ME,RUBY WELLS OF THESE PROBLEMS. THIS IS WHY IM NOTIFYING YOU OF THE RECALLS FOUND ON THIS MAKE,MODEL AND YEAR 2004 VEHICLE. NOT STATIONARY,IT WAS IN MOTION WHEN HAPPENED ON CITY STREET. MY SON WAS ARRESTED FOR NO REASON $2000 BAIL TIMES 2 . COURT JUDGE THROUGH CASE OUT ON APRIL 45TH 2019 AFTER DISCOVERING BOGUS TICKETS WRITING AND ARRESTS THEY INDICATED THERE WAS NO INSURANCE ON VEHICLE AND HAD MY CAR TOWED TO POUND WITHIN HOURS. I HAD TO PAD TOWING FEES OF $1200 APPROXIMATELY TO GET MY CAR FROM POUND LESS THAN24 HOURS OF THE TOWING. MONEY HAS ALREADY BEEN SPENT UNNECESSARILY MONEY I HAD TO BORROW BECAUSE I'M RETIRED. PLEASE TAKE CARE OF THIS FOR ME ASAP. PLEASE!
NHTSA complaint #11194247 — an unverified report by a vehicle owner.
at 155,000 milesChicago, IL
ELECTRONIC STABILITY CONTROL (ESC)
NO STEERING,STEERING TURNS AROUND AND AROUND WITHOUT STOP TURNING IN EITHER DIRECTION,RIGHT OR LEFT. SECOND TIME THIS HAPPENED,SPENT APPROXIMATELY $1200.00 BEFORE. CAR THIS TIME ENDED IN A TOW POUND YARD. TRIPLE AAA MOVED MY CAR TO A SHOP CALLED QUICK STOP WHERE I WANTED TO GET MY CAR FIXED AT ONLY TO DISCOVER THEY DIDN'T DO ELECTRICAL WORK WHICH THEY DISCOVERED WAS THE PROBLEM AMONG OTHERS. AGAIN THE TOWING COMPANY TRIPLE AAA CARRIED IT TO WEBB CHEVROLET SUGGESTED BY THIS SHOP. WEBB CHEVROLET DISCOVERED ALSO ELECTRICAL ISSUES. MY INSURANCE NOTIFIED ME AFTER I CONTACT THEM FOR A CLAIM REPORT. AN ESTIMATOR WAS SENT TO WEBB CHEVROLET ALSO THEY DISCOVERED AFTER A TEAR DOWN DIAGNOSIS THAT IT IS A RECALL ISSUES. NOW YOU ARE BEING NOTIFIED BY ME,RUBY WELLS OF THESE PROBLEMS. THIS IS WHY IM NOTIFYING YOU OF THE RECALLS FOUND ON THIS MAKE,MODEL AND YEAR 2004 VEHICLE. NOT STATIONARY,IT WAS IN MOTION WHEN HAPPENED ON CITY STREET. MY SON WAS ARRESTED FOR NO REASON $2000 BAIL TIMES 2 . COURT JUDGE THROUGH CASE OUT ON APRIL 45TH 2019 AFTER DISCOVERING BOGUS TICKETS WRITING AND ARRESTS THEY INDICATED THERE WAS NO INSURANCE ON VEHICLE AND HAD MY CAR TOWED TO POUND WITHIN HOURS. I HAD TO PAD TOWING FEES OF $1200 APPROXIMATELY TO GET MY CAR FROM POUND LESS THAN24 HOURS OF THE TOWING. MONEY HAS ALREADY BEEN SPENT UNNECESSARILY MONEY I HAD TO BORROW BECAUSE I'M RETIRED. PLEASE TAKE CARE OF THIS FOR ME ASAP. PLEASE!
NHTSA complaint #11194247 — an unverified report by a vehicle owner.
at 140,000 milesSylvester, GA
STEERING
STEERING OUT OF WHACK. I HAVE HAD MY CONTROL ARM ON BOTH SIDES CHANGED ALONG WITH AXLES AND A ALIGNMENT. NO LUCK ITS STILL ALL OVER ROAD. I DRIVE FROM SYLVESTER GA TO TIFTON GA EVERYDAY. IT DOES THE SAME THING EVERYTIME. ALSO I HAVE HAD MY LIGHTS REPLACED 3 TIMES IN THE LAST YEAR. WHY ARENT THE LASTING. GAS CAP KEEPS READING ERROR. WHOLE CAR. I CAN LET SOMEONE DRIVE IT TO SEE WHAT I AM SAYING.
NHTSA complaint #11193420 — an unverified report by a vehicle owner.
at 140,000 milesSylvester, GA
EXTERIOR LIGHTING
STEERING OUT OF WHACK. I HAVE HAD MY CONTROL ARM ON BOTH SIDES CHANGED ALONG WITH AXLES AND A ALIGNMENT. NO LUCK ITS STILL ALL OVER ROAD. I DRIVE FROM SYLVESTER GA TO TIFTON GA EVERYDAY. IT DOES THE SAME THING EVERYTIME. ALSO I HAVE HAD MY LIGHTS REPLACED 3 TIMES IN THE LAST YEAR. WHY ARENT THE LASTING. GAS CAP KEEPS READING ERROR. WHOLE CAR. I CAN LET SOMEONE DRIVE IT TO SEE WHAT I AM SAYING.
NHTSA complaint #11193420 — an unverified report by a vehicle owner.
at 140,000 milesSylvester, GA
ENGINE
STEERING OUT OF WHACK. I HAVE HAD MY CONTROL ARM ON BOTH SIDES CHANGED ALONG WITH AXLES AND A ALIGNMENT. NO LUCK ITS STILL ALL OVER ROAD. I DRIVE FROM SYLVESTER GA TO TIFTON GA EVERYDAY. IT DOES THE SAME THING EVERYTIME. ALSO I HAVE HAD MY LIGHTS REPLACED 3 TIMES IN THE LAST YEAR. WHY ARENT THE LASTING. GAS CAP KEEPS READING ERROR. WHOLE CAR. I CAN LET SOMEONE DRIVE IT TO SEE WHAT I AM SAYING.
NHTSA complaint #11193420 — an unverified report by a vehicle owner.
at 54,000 milesDana Point, CA
SEATS
THE 6 WAY FRONT DRIVERS SEAT HAS FAILED 6 TIMES SINCE 2006. THE MOST RECENT INCIDENT WAS 3/15/2019. THE FIRST FAILURE WAS IN 2007. THE WELDS THAT SUPPORT THE FRAME BREAK AND I HAVE REPLACED THE SEAT 3 TIMES, WELDED 3 TIMES. THIS IS A SIGNIFICANT SAFETY ISSUE AS IT HAS OCCURRED WHILE DRIVING AFTER HITTING A BUMP AND CAUSED ME TO LOOSE CONTROL OF THE CAR. I AM REPORTING THIS NOW AS THE DEALERS IGNORE THIS AS AN ISSUE AND JUST WANT OVER A $1000 TO REPLACE THE SAME DEFECTIVE PART WHICH WILL FAIL AGAIN. NHTSA IS MY LAST HOPE THAT LIVES WILL BE SAVED. THIS IS NOT AN UNUSUAL PROBLEM AS THERE ARE MANY REPORTS OF THIS DEFECT.
NHTSA complaint #11190399 — an unverified report by a vehicle owner.
at 157,000 milesElmira, NY
AIR BAGS
TL* THE CONTACT OWNS A 2004 CHEVROLET MALIBU MAXX. WHILE TURNING THE STEERING WHEEL IN EITHER DIRECTION, A POPPING NOISE WAS PRESENT AND THE STEERING ABILITY SEIZED. UPON INSPECTION, IT WAS DISCOVERED THAT THE STEERING SHAFT PULLED OUT OF THE RACK. THE AIR BAG WARNING INDICATOR ILLUMINATED AFTER THE FAILURE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. ELM CHEVROLET (301 E. CHURCH ST, ELMIRA, NY) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 157,000.
NHTSA complaint #11172836 — an unverified report by a vehicle owner.
at 157,000 milesElmira, NY
STEERING
TL* THE CONTACT OWNS A 2004 CHEVROLET MALIBU MAXX. WHILE TURNING THE STEERING WHEEL IN EITHER DIRECTION, A POPPING NOISE WAS PRESENT AND THE STEERING ABILITY SEIZED. UPON INSPECTION, IT WAS DISCOVERED THAT THE STEERING SHAFT PULLED OUT OF THE RACK. THE AIR BAG WARNING INDICATOR ILLUMINATED AFTER THE FAILURE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. ELM CHEVROLET (301 E. CHURCH ST, ELMIRA, NY) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 157,000.
NHTSA complaint #11172836 — an unverified report by a vehicle owner.
at 198,000 milesJacksonville, AL
STEERING
THE ELECTRONIC STEERING ASSIST WOULD FAIL WHILE DRIVING DOWN THE ROAD CAUSING THE VEHICLE TO LOOSE STEERING AND HAVE TO COME TO A STOP AND TURN VEHICLE OFF TO AVOID A CRASH. IT IS SCAREY AND DANGEROUS. MINE ISN'T THE ONLY MALIBU MAXX THAT HAS HAD THIS DANGEROUS PROBLEM.
NHTSA complaint #11170090 — an unverified report by a vehicle owner.
North LAS Vegas, NV
STEERING
STEERING WHEEL SHAKES AND POWER STEERING WON'T WORK
NHTSA complaint #11165316 — an unverified report by a vehicle owner.
at 106,500 milesPine Mountain Club, CA
UNKNOWN OR OTHER
CAR WAS RUNNING A LITTLE ROUGH GOING UP HILLS AT 106,000 MILES SO I HAD A TRANSMISSION SERVICE DONE AT AAMCO. 2 DAYS LATER THE CAR IS IN LIMP MODE BARELY MADE IT HOME COASTED. LOW RPMS HAS NO POWER AND FOR SOME REASON IT WILL NOT GO INTO REVERSE NOW. GETS HIGHER RPMS AND PULLS IN NEUTRAL. BEFORE THAT THE CAR WAS FINE BESIDE A SUSPENSION/ SHOCKS THAT WERE NEVER ABLE TO BE REPAIRED BY EVERY MECHANIC I WENT TO.
NHTSA complaint #11163396 — an unverified report by a vehicle owner.
at 106,500 milesPine Mountain Club, CA
SUSPENSION
CAR WAS RUNNING A LITTLE ROUGH GOING UP HILLS AT 106,000 MILES SO I HAD A TRANSMISSION SERVICE DONE AT AAMCO. 2 DAYS LATER THE CAR IS IN LIMP MODE BARELY MADE IT HOME COASTED. LOW RPMS HAS NO POWER AND FOR SOME REASON IT WILL NOT GO INTO REVERSE NOW. GETS HIGHER RPMS AND PULLS IN NEUTRAL. BEFORE THAT THE CAR WAS FINE BESIDE A SUSPENSION/ SHOCKS THAT WERE NEVER ABLE TO BE REPAIRED BY EVERY MECHANIC I WENT TO.
NHTSA complaint #11163396 — an unverified report by a vehicle owner.
at 27,972 milesReno, NV
STEERING
TL* THE CONTACT OWNS A 2004 CHEVROLET MALIBU MAXX. WHEN THE VEHICLE WAS STARTED, THE CHECK ENGINE AND POWER STEERING WARNING INDICATORS ILLUMINATED. ONCE THE VEHICLE WAS RESTARTED, THE INDICATORS WENT AWAY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 27,972. *DT CONSUMER STATED MANUFACTURER NOTIFIED AND REPAIRS MADE. UPDATED 12/04/18
NHTSA complaint #11142267 — an unverified report by a vehicle owner.
at 27,972 milesReno, NV
ENGINE
TL* THE CONTACT OWNS A 2004 CHEVROLET MALIBU MAXX. WHEN THE VEHICLE WAS STARTED, THE CHECK ENGINE AND POWER STEERING WARNING INDICATORS ILLUMINATED. ONCE THE VEHICLE WAS RESTARTED, THE INDICATORS WENT AWAY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 27,972. *DT CONSUMER STATED MANUFACTURER NOTIFIED AND REPAIRS MADE. UPDATED 12/04/18
NHTSA complaint #11142267 — an unverified report by a vehicle owner.
at 104,000 milesAuburn, WACrash1 injured
AIR BAGS
TL* THE CONTACT OWNED A 2004 CHEVROLET MALIBU MAXX. WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING LOST POWER. IN AN ATTEMPT TO MAKE A LEFT TURN, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER'S SIDE OF THE CONTACT'S VEHICLE. THE FRONT DRIVER'S AIR BAG EXPLODED AND STRUCK THE DRIVER IN THE FACE. THE DRIVER SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A TOW YARD. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 104,000.
NHTSA complaint #11141448 — an unverified report by a vehicle owner.
at 104,000 milesAuburn, WACrash1 injured
STEERING
TL* THE CONTACT OWNED A 2004 CHEVROLET MALIBU MAXX. WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING LOST POWER. IN AN ATTEMPT TO MAKE A LEFT TURN, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER'S SIDE OF THE CONTACT'S VEHICLE. THE FRONT DRIVER'S AIR BAG EXPLODED AND STRUCK THE DRIVER IN THE FACE. THE DRIVER SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A TOW YARD. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 104,000.
NHTSA complaint #11141448 — an unverified report by a vehicle owner.
at 129,000 milesTopeka, KS
POWER TRAIN
TL* THE CONTACT OWNS A 2004 CHEVROLET MALIBU MAXX. AFTER REVERSING AND ATTEMPTING TO PLACE THE VEHICLE IN PARK, THE TRANSMISSION GEAR SELECTION DID NOT MATCH THE INDICATED GEAR. THE VEHICLE WAS TAKEN TO AN UNKNOWN LOCAL DEALER WHERE IT WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 14V224000 (POWER TRAIN), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT STATED THAT THE GEAR SHIFTER STILL FAILED AFTER THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 129,000.
NHTSA complaint #11121349 — an unverified report by a vehicle owner.
at 115,334 milesDenton, TX
STEERING
ELECTRONIC STEERING FAILURE ON RECAL REPLACEMENT PART, IN 2014 REPLACED UNDER RECALL STEERING COLUMN AND MODULE. 3 YEARS LATER FAILED AGAIN. REPLACEMENT PARTS APPEAR DEFECTIVE NOT TO FIX THE PROBLEM. REPLACED AT DEALERSHIP INDICATED RECAL REPLACED ONCE, NOW IS OWNERS RESPONSIBILTY TO REPLACE DEFECTIVE PARTS.
NHTSA complaint #11055167 — an unverified report by a vehicle owner.