FaultScore

2002 Chevrolet Malibu suspension problems

15 of the 755 complaints about the 2002 Chevrolet Malibu are about the suspension — 2% of everything reported for this model year. Half of the failures with a mileage on record happened before 46,352 miles.

B

15

Complaints

1

Crashes

0

Fires

1

Injuries

Exactly what failed

Suspension 4 26.7%
Wheel Bearing 3 20.0%
Front 2 13.3%
Lower ARM 2 13.3%
Macpherson Strut 1 6.7%
Control ARM 1 6.7%
Rear 1 6.7%
Coil Springs 1 6.7%

Suspension across every Chevrolet Malibu year

1997 64 10.3%
1998 117 18.8%
1999 90 14.4%
2000 35 5.6%
2001 20 3.2%
2002 15 2.4%
2003 25 4.0%
2004 31 5.0%
2005 21 3.4%
2006 15 2.4%
2007 22 3.5%
2008 15 2.4%
2009 12 1.9%
2010 13 2.1%
2011 11 1.8%
2012 10 1.6%
2013 66 10.6%
2016 19 3.0%
2017 10 1.6%
2018 13 2.1%

What owners said

Filed with NHTSA, in their own words.

Newnan, GA Crash 3 injured

SUSPENSION

I WANTED TO SUBMIT MY COMPLAINT AFTER RECEIVING A RECALL LETTER ABOUT MY FORMER CAR. IN DECEMBER OF 2013 I WAS DRIVING ON THE ROAD AFTER IT HAD RAINED. I LOST CONTROL OF THE VEHICLE. CAR WENT OFF THE EDGE OF THE ROAD. WAS UNABLE TO CONTROL CAR THROUGH STEERING OR BRAKING. WE SLID DOWN THE HILL FISHTAILING. REAR END HIT SIGNS WHICH SENT ME INTO A SPIN AND SHATTERED THE REAR WINDOW. FRONT OF CAR WAS STOPPED BY SEVERAL TREES- CRACKING WINDSHIELD/CRUSHING FRONT END. DEPLOYING AIR BAGS. CAR WAS TOTALED. MY TWO CHILDREN IN THE BACK SEAT HAD SEAT BELT BURN AND CUTS FROM GLASS. I HAD MULTIPLE BRUISES, CUTS, BURN FROM SEAT BELT. HIT HEAD AND BRIEFLY LOST CONSCIOUSNESS. AS A RESULT IT AGGRAVATED MY CHRONIC PAIN CONDITION.

NHTSA complaint #10637477 — an unverified report by a vehicle owner.

at 69,000 miles Corning, OH

SUSPENSION

VEHICLE FRONT END SHAKES/WOBBLES SEVERELY WHEN UNDER HARD BRAKING SITUATIONS DOWN HILL. LOUD LOW RUMBLE NOISE AND PEDAL VIBRATIONS ARE EVIDENT. SHAKING AND WOBBLING IS PRESENT THROUGH VEHICLE STEERING WHEEL REQUIRING MORE STRENGTH AND DIRECTIONAL CORRECTIONS TO STEER AND GUIDE THE VEHICLE PROPERLY. DOWN HILL BRAKING COULD BE SEVERELY IMPEDED IN NORMAL DRIVING OR WHILE TOWING A TRAILER. PANIC STOPS AND LIGHT BRAKING SITUATIONS ON LEVEL GROUND ARE NORMAL STRAIGHT AND TRUE. BRAKE FLUID LEVEL CHECK OKAY AND IS CLEAN. ABS SYSTEM OPERATING NORMALLY. PARKING BRAKE OPERATING NORMALLY. VEHICLE BRAKE SYSTEM AND ABS WARNING LIGHTS CHECK OKAY. VEHICLE HAS 4 NEW TIRES MOUNTED AND BALANCED ON ORIGINAL FACTORY RIMS. TIRES ARE SIZED AND INFLATED TO VEHICLE MANUFACTURERS SPECIFICATIONS. COLD TIRE PRESSURE 29 PSI IN FRONT AND 26 PSI IN REAR. FRONT LEFT AND RIGHT ROTOR SURFACES ARE SMOOTH AND WITHIN NORMAL SPECIFICATIONS. VEHICLE DIAGNOSED AS HAVING WARPED FRONT ROTORS. FRONT ROTORS APPEAR TO WARP PREMATURELY UNDER NORMAL LOAD. VEHICLE HAS HAD FRONT ROTORS REPAIRED AND OR REPLACED 3 TIMES. HAS BEEN SUGGESTED THAT FRONT ROTORS ARE NOT LARGE ENOUGH TO HANDLE THE SIZE AND CAPACITY OF THE VEHICLE. VEHICLES WITH THE SIX CYLINDER ENGINE OPTION DISPLACE MORE WEIGHT UPON THE FRONT AXLE CREATING EXCESSIVE HEAT AND WEAR ON UNDERSIZED DISC BRAKES. VEHICLE PRESENTED WITH 69,000 ORIGINAL MILES.

NHTSA complaint #10607548 — an unverified report by a vehicle owner.

Euclid, OH

SUSPENSION:FRONT

WHEN DRIVING FASTER THAN 40 MILES AN HOUR THE STEERING WHEEL VIBRATES LIKE THE WHEELS ARE OUT OF ALIGNMENT OR THE TIRES HAVE A BROKEN BELT. THE FASTER YOU DRIVE, THE MORE PRONOUNCED THE VIBRATION BECOMES. I GOT NEW TIRES, NOT SAME AS OEM, AND IT'S BETTER, BUT STILL VERY NOTICEABLE AT FREEWAY SPEEDS.

NHTSA complaint #10221942 — an unverified report by a vehicle owner.

at 76,051 miles Kearns, UT

SUSPENSION

WHEN THE WEATHER IS WET OR SNOWY, AND THERE IS POSSIBLE SLICK SPOTS ON THE ROAD, THE ABS IS ENGAGED EVEN WHEN YOU ARE PULLING UP SLOWLY TO THE STOP SIGN, OR SLOWING DOWN TO ARRIVE HOME, OR EVEN COMING OUT OF THE DRIVEWAY... WHAT HAPPENS, IS WHEN DOING THOSE THINGS IN WEATHER AS DESCRIBED ABOVE, IF YOU ATTEMPT TO PUT THE BREAKS ON IT MAKES AN AWFUL GRINDING SOUND AND PUSHED BACK ON YOU SO YOU CANT BREAK... THIS HAS HAPPENED TO ME NUMEROUS TIMES JUST BACKING OUT OF MY DRIVEWAY... I PULLED UP TO A STOP SIGN BEHIND SOMEONE THIS IS RIGHT ON MY RESIDENTIAL STREET SO I WAS NOT SPEEDING AT ALL, IT WAS A RAINY DAY BUT THE RAIN WAS LIGHT, I HAVE BRAND NEW TIRES ON MY CAR TOO. AS I PULLED UP BEHIND MY NEIGHBORS CAR TO THE STOP SIGN, I WAS BARELY PUSHING DOWN MY BREAK PEDDLE WHEN IT PUSHED BACK AT ME AND MADE T HIS DEEP SOUND I COULDN'T STOP AND I ALMOST HIT MY NEIGHBOR. I WENT TO MY LONG TIME MECHANIC AND HE TOOK IT FOR A DRIVE ON A CLEAR DAY.... HE TOOK IT ON SOME GRAVEL AND STOPPED HARD WELL THE BREAKS DID THE SAME THING. HE SAID IT WAS THE ABS EVEN THOUGH HE DIDN'T LOOK AT THEM. I THINK IT IS THE WHEEL BEARINGS. I HAVE HAD MANY OTHER VEHICLES IN MY LIFE AND NON OF THEM DID THAT TO ME ON WET OR SNOWY DAYS! I KNOW IT ISN'T NORMAL AND I DO NOT FEEL SAFE DRIVING THE VEHICLE. I HAVE 2 YOUNG CHILDREN AND IF THE ABS ARE GOING TO BE THAT STINGY THEN MY CHANCES OF CRASHING WILL BE 99% HIGHER!

NHTSA complaint #10217026 — an unverified report by a vehicle owner.

Harrisburg, PA

SUSPENSION:FRONT:WHEEL BEARING

I HAVE HAD MY 2002 CHEVY MALIBU SINCE IT WAS PURCHASED BRAND NEW FROM THE DEALERSHIP IN 2002. AFTER RUNNING FINE FOR A FEW YEARS, IT BEGAN TO DEVELOP RECURRING PROBLEMS. THE WHEEL BEARINGS (BOTH FRONT) HAVE BEEN REPLACED TWICE, ALONG WITH THE CALIPERS.

NHTSA complaint #10216903 — an unverified report by a vehicle owner.

at 57,705 miles Niskayuna, NY

SUSPENSION:FRONT:SPRINGS:COIL SPRINGS

DT*: THE CONTACT STATED THAT WHILE BACKING OUT OF A PARKING SPACE AT 5 MPH, THE FRONT PASSENGER SIDE SHOCK ABSORBER DETACHED AND PUNCTURED THE TIRE CAUSING THE VEHICLE TO STOP COMPLETELY. THE DETACHMENT ALSO BROKE THE TIE ROD AND THE STRUT ON THE PASSENGER SIDE. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHERE IT WAS DETERMINED THAT THE CAUSE OF THE DETACHMENT WAS DUE TO HITTING A POTHOLE IN THE PARKING LOT. THE CONTACT DID NOT OBSERVE ANY POTHOLES IN THE VICINITY. UPDATED 7/18/2006 -

NHTSA complaint #10161620 — an unverified report by a vehicle owner.

at 98,000 miles Lake Charles, LA

SUSPENSION:REAR

HEARING POPPING NOISE IN THE FRONT SUSPENSION WHENEVER YOU MAKE A TURN IN THE VEHICLE AND THE REAR STABILIZING BAR IS BAD. BACK END SWINGS.

NHTSA complaint #10158484 — an unverified report by a vehicle owner.

Shreve, OH

SUSPENSION:FRONT:WHEEL BEARING

I PURCHASED MY 2002 MALIBU NEW AND HAVE HAD THE BRAKES REPLACED FOUR TIMES AND AM ON MY THIRD SET OF ROTORS. AT 54000 MILES THE WHEEL BEARING AND CONTROL ARM BUSHINGS HAD TO BE REPLACED. TWO WEEKS LATER THE FUEL PUMP HAD TO BE REPLACED ALSO. THE PASSENGER SIDE REAR WINDOW CAN'T BE DOWN BECAUSE LAST TIME WE HAD A ROUGH TIME GETTING IT TO GO BACK UP.

NHTSA complaint #10135730 — an unverified report by a vehicle owner.

Shreve, OH

SUSPENSION:FRONT:CONTROL ARM

I PURCHASED MY 2002 MALIBU NEW AND HAVE HAD THE BRAKES REPLACED FOUR TIMES AND AM ON MY THIRD SET OF ROTORS. AT 54000 MILES THE WHEEL BEARING AND CONTROL ARM BUSHINGS HAD TO BE REPLACED. TWO WEEKS LATER THE FUEL PUMP HAD TO BE REPLACED ALSO. THE PASSENGER SIDE REAR WINDOW CAN'T BE DOWN BECAUSE LAST TIME WE HAD A ROUGH TIME GETTING IT TO GO BACK UP.

NHTSA complaint #10135730 — an unverified report by a vehicle owner.

at 23,250 miles Flushing, NY

SUSPENSION:FRONT:MACPHERSON STRUT

2002 CHEVROLET MALIBU 6 CYLINDER. FRONT STRUTS WERE NOT FUNCTIONING PROPERLY AND REQUIRED REPLACEMENT (AT MY COST). CAR MILEAGE WAS APPX 23K. MY NEIGHBOR HAS A 2004 MALIBU WITH 18K. FRONT STRUTS WERE DEFECTIVE AND REPLACED BY DEALER. MY MECHANIC EXPRESSED SURPRISED THAT STRUTS SHOULD "GO BAD" ON CARS WITH SUCH RELATIVELY LOW MILEAGE.

NHTSA complaint #10130412 — an unverified report by a vehicle owner.

at 29,000 miles Medina, NY

SUSPENSION:FRONT:WHEEL BEARING

DT: IN AUGUST 2004 CONSUMER HAD RIGHT AND LEFT WHEEL BEARING AND HUB ASSEMBLIES REPLACED. NOW THE ABS ACTIVATES AT LOW SPEEDS. THIS HAPPENS ALL THE TIME. NOW CONSUMER IS TOLD BY THE DEALER THAT THE RIGHT WHEEL BEARING AND HUB ASSEMBLY NEEDS TO BE REPLACED AGAIN. MANUFACTURER WAS CALLED AND THEY SAID THE PART THEY PUT IN LAST AUGUST WAS UNDER A 12 MONTH OR 12000 MILE WARRANTY AND CONSUMER HAD TO PAY TO HAVE THE PROBLEM FIXED.

NHTSA complaint #10122315 — an unverified report by a vehicle owner.

at 35,000 miles East Liverpool, OH

SUSPENSION:FRONT:CONTROL ARM:LOWER ARM

THE LOWER CONTROL ARM PRODUCES A POPPING SOUND WHEN TURNING IN EITHER DIRECTION. A RECALL WAS ISSUED, HOWEVER, THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN.

NHTSA complaint #10107202 — an unverified report by a vehicle owner.

Valdosta, GA

SUSPENSION:FRONT

THIS IS NOT A SAFETY HAZARD, BUT THE BUSHINGS ON THE FRONT STRUTS OF THE 2002 CHEVY MALIBU RATTLE AND SQUEAK STARTING AROUND 30K MILES AND GET PROGRESSIVELY WORSE. ALSO THE AIR CONDITIONING CONTROL UNIT TENDS TO GO BAD. BOTH ARE RATHER COSTLY TO FIX PROBLEMS DIDN'T SURFACE TILL AFTER THE 3/36 WARRANTY WAS UP.

NHTSA complaint #10086895 — an unverified report by a vehicle owner.

at 31,000 miles Clinton Township, MI

SUSPENSION:FRONT:CONTROL ARM:LOWER ARM

THE LOWER CONTROL ARM MADE A NOISE WHILE DRIVING, WHICH CAUSED THE STEERING WHEEL TO SHAKE.

NHTSA complaint #10019455 — an unverified report by a vehicle owner.

Brooksville, FL

SUSPENSION

CONSUMER STATES THAT THE STEERING WHEEL WILL NOT STEER ITSELF STRAIGHT. THE DEALER HAS BEEN NOTIFIED. NLM DEALER WAS UNABLE AND UNWILLING TO FIX, CONSUMER STATES VEHICLE WILL BE TRADED SOON. TT *SLC

NHTSA complaint #8008026 — an unverified report by a vehicle owner.

Other 2002 Chevrolet Malibu problems

← Full 2002 Chevrolet Malibu report