14 of the
275 complaints about the 2004 Chevrolet Monte Carlo are about the
braking system — 5% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
16,500 miles.
I took my car into Freeland Chevrolet for the recall my car was running great,when i picked it up it was idling rough and smoking on my way home it was stalling out at every stop causing me to loose control of power steering and braking creating a safty haszard called them the next day and told them about it which they already knew because the manager was outside when i started it up. They said it was thowing 11codes when i brought it in saying that was the problem,which i could not have drove it their in that condition and never would.got in touch with corp office. In the mean time I had it towed back to them on DEC1,,,.Because its undrivable. Then on Dec11 got a call from corporate say i had to pay 253.00 for a Diagnostic also they told them it was throwing 21 codes when i brought it in.whats the Truth? they endangerd many lives by letting me drive that car off the lot.That tells me they have no regard for the safety of the public. my car is still there
NHTSA complaint #11704820 — an unverified report by a vehicle owner.
at 50,000 milesMurray, UT
SERVICE BRAKES
I WAS DRIVING ON THE FREEWAY AND MY STEERING WAS TIGHTER AT 75 MPH. MY ABS LIGHT CAME ON WHICH HAS FLASHED ON BEFORE ABOUT 6 TIMES BUT QUICKLY WENT OFF. I THOUGHT THOSE TIME MY CAR WAS JUST HAVING A COMPUTER FLUKE. BUT THIS TIME THE ABS LIGHT WAS LIT WITH MY STEERING TIGHT. TRACTION CONTROL LIGHT CAME ON AND SAID IT WAS OFF. MY BRAKES STARTED TO LOCK ON ME AS I TRIED TO PULL OVER WHICH WAS A HASSLE CONSIDERING I COULDN'T TURN THE WHEEL EASILY . EVENTUALLY I WAS ABLE TO PULL OVER WITHOUT A MAJOR ACCIDENT ALTHOUGH IT WAS A CLOSE CALL. IT TOOK MORE THAN 1/2 A MILE TO GET MY CAR TO STOP. MY CAR WAS TOWED. THE WHEEL HUB WAS SO DAMAGED THAT THE REPAIR SHOP SAID THAT THEY ARE SURPRISED IT DIDN'T FALL OFF. THE SENSORS WERE JUST FLOATING AROUND . THUS MY ABS AND TRACTION CONTROL WARNING LIGHTS TURNING ON AND OFF. THIS VEHICLE HAS NEVER BEEN IN AN ACCIDENT OR ANY OTHER SITUATION TO CAUSE THIS DAMAGE. MY VEHICLE HAD 50,000 ORIGINAL MILES AT TIME OF FAILURE. THE SWAY BAR COMPLETELY BROKEN. WHICH I WAS TOLD THE REPAIR SHOP HAS SEEN SEVERAL GM VEHICLE'S WITH THIS SWAY BAR PROBLEM. MY LOWER CONTROL ARM HAD TO BE REPLACED AS WELL AS IT WAS DAMAGED WITH THE OTHER COMPONENTS. I DO HAVE PROOF OF REPAIRS.
NHTSA complaint #10795312 — an unverified report by a vehicle owner.
at 63,000 milesChino Valley, AZCrash2 injured
SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 CHEVROLET MONTE CARLO. WHILE TRAVELING AT AN UNKNOWN SPEED AND APPROACHING A TRAFFIC LIGHT, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE STEERING WHEEL AND THE BRAKES INTERMITTENTLY LOCKED WHILE ATTEMPTING TO AVOID THE OTHER VEHICLE. A POLICE REPORT WAS FILED AND THE DRIVER SUSTAINED WHIPLASH, HEADACHES, NECK PAINS, AND LEFT SHOULDER PAINS THAT REQUIRED MEDICAL ATTENTION. THE PASSENGER SUSTAINED WHIPLASH AND HEADACHES, WHICH ALSO REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14E044000 (STEERING) AND NHTSA CAMPAIGN NUMBER: 04V190000 (SERVICE BRAKES, HYDRAULIC). THE APPROXIMATE FAILURE MILEAGE WAS 63,000.
NHTSA complaint #10643664 — an unverified report by a vehicle owner.
at 41,031 milesMurray, UT
SERVICE BRAKES
I TURNED THE VEHICLE ON. THE INSTRUMENT PANEL SAID TRACTION CONTROL OFF , SERVICE ABS. I THOUGHT OH GREAT. I DROVE TO THE STORE AND THE VEHICLE DROVE LIKE USUAL. I GOT BACK IN THE VEHICLE AND THE MESSAGE WAS NOW OFF THE MESSAGE BOARD ON THE INSTRUMENT PANEL. A FEW DAYS LATER I TURN ON THE CAR AND THE MESSAGE APPEARS. MID DRIVING THE MESSAGE DISAPPEARED. THE NEXT DAY THE MESSAGE APPEARS AGAIN. I TURN OFF THE VEHICLE AND TURN ON THE VEHICLE AGAIN THIS TIME THE MESSAGE IS GONE. THIS STILL CONTINUES. NOT AS FREQUENT. BUT I LIKE OTHERS THINK EVERYTHING IS OK AS SOON AS THE MESSAGE IS GONE. WHAT IF THIS ISN'T THE CASE. WHAT IF SOMETHING IS WRONG WITH THE ABS. WOULDN'T THE MESSAGE STAY IN THE MESSAGE CENTER? UPDATED 06/17/14 *BF
NHTSA complaint #10578949 — an unverified report by a vehicle owner.
at 12,000 milesLaotto, IN
SERVICE BRAKES, HYDRAULIC
REAR BRAKE ROTORS WERE RECUT 1 TIME, REPLACED 1 TIME BY DEALER DUE TO PITTING OF THE ROTORS CAUSING RUFF STOPPING. I REPLACE THE REAR PADS AND ROTORS OUT OF POCKET AT 39,000MILES AND STOPPED PROBLEM. FRONT BRAKE PADS CRACKED IN THE FIRST 12,000 MILES AND REPLACED OUT OF POCKET WITH CERAMIC PADS, NO MORE BRAKE TROUBLE YET, THE CAR NOW HAS 48,000 MILES. WE HAD NO ACCIDENTS FROM THIS.
NHTSA complaint #10390586 — an unverified report by a vehicle owner.
at 9,000 milesPoca, WV
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2004 CHEVROLET MONTE CARLO. WHILE DECELERATING FROM 45 MPH, THE BRAKES FAILED. THE CONTACT LOST CONTROL OF THE VEHICLE AND STRUCK A GUARD RAIL. THERE WERE NO INJURIES. THE DEALER CLEANED THE ROTORS AND BRAKES; HOWEVER, THE VEHICLE CONTINUED TO HESITATE WHEN ATTEMPTING TO STOP. THE MANUFACTURER STATED THAT THE DEALER SHOULD DIAGNOSE THE FAILURE. THE CURRENT MILEAGE WAS 31,498 AND FAILURE MILEAGE WAS 9,000. UPDATED 02-19-08 *BF THE CONSUMER STATED THEY DID NOT HIT THE GUARD RAIL, THERE WERE LIMITED BRAKES THE VEHICLE PULLED TO THE RIGHT. THE CONSUMER FURTHER STATED THIS IS THE SECOND INCIDENT AND THE REMEDY FOR THE DEALER IS TO MACHINE THE ROTORS, HOWEVER THE DEFECT PERSISTS AND PEDAL PULSATES. THE CONSUMER STATED AFTER VEHICLE STARTS THE STARTER STAYS ENGAGED AND A/C IS INOPERABLE. UPDATED 02/14/08
NHTSA complaint #10216308 — an unverified report by a vehicle owner.
at 50,000 milesHarrison, OH
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
DT*: THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE BRAKE PEDAL PULSATED VIOLENTLY. AS SPEED OF THE VEHICLE DECREASED TO 5 MPH, THE BRAKES EMITTED A GRINDING NOISE. THE VEHICLE WAS NOT INSPECTED BY A MECHANIC.
NHTSA complaint #10161663 — an unverified report by a vehicle owner.
at 32,161 milesWoodbury, NJ
SERVICE BRAKES, HYDRAULIC
DT*: THE CONTACT STATED WHILE DRIVING 40 MPH,THE VEHICLE LOST POWER WITHOUT WARNING. NO DASH PANEL LIGHTS ILLUMINATED TO INDICATE A FAILURE. THE ENGINE WAS EASILY RESTARTED, BUT THE VEHICLE WAS TAKEN TO A DEALER FOR INSPECTION. A DIAGNOSTIC TEST WAS PERFORMED WHICH INDICATED THE FUEL RELAY CONNECTOR HOSE WAS LOOSE. ALTHOUGH THIS WAS REPAIRED, THE PROBLEM PERSISTED. THE VEHICLE IS CURRENTLY AT THE DEALERSHIP AWAITING FURTHER INSPECTION. UPDATED ON 05/16/2006. THE BRAKES PULSATED WHILE BRAKING. THE DEALER REPLACED THE ROTORS BECAUSE THE WERE PITTED AND WARPED. THEY ALSO REPLACED THE REAR BRAKES. *AK
NHTSA complaint #10154618 — an unverified report by a vehicle owner.
at 14,450 milesMedina, OH
SERVICE BRAKES, AIR:DISC:ROTOR
BRAKES GRINDING AT 14,000 MILES, 2 TIRES WEARING. TAKEN TO DEALER, DEALER TURNED ROTARS AND SAID TIRES WERE GOODYEARS PROBLEM. TAKEN TO GOODYEAR DEALER,WAS TOLD IT WAS A BAD SET UP BY CAR DEALER AND WAS THE 3RD CAR BROUGHT IN FROM THAT DEALER. CALLED GM HOT LINE AND WAS TOLD TO TAKE INTO ANOTHER DEALER AND THAT WE WOULD HAVE TO PAY FOR ESTIMATE IF IT WASN'T WARRANTY. THE FIRST TOLD US IT WOULD NOT BE WARRANTY. NOW WE ARE DRIVING ON AN ALMOST BALD TIRE WITH MY CHILDREN AND GRANDCHILD IN THE CAR. THE REASON WE BOUGHT A NEW CAR IS SO WE WOULD HAVE A SAFE CAR AND WHEN WE SPENT 20,000 DOLLARS WE THOUGHT IT WOULD LAST MORE THAN A YEAR NOT ONLY 14,000 MILES. AFTER THE DEALER TURNED THE LEFT REAR ROTAR IT STILL HAS MARKS ON IT.
NHTSA complaint #10124242 — an unverified report by a vehicle owner.
at 16,500 milesMercer, PA
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
BRAKE PEDAL WENT TO FLOOR, CAR WOULD NOT STOP. NO WARNING LIGHTS CAME ON. NOISE FROM FRONT RIGHT BRAKES WHEN GOING FORWARD OR IN REVERSE. PEDAL TO FLOOR HAPPENED IN GOOD DRY WEATHER ON BOTH OCCASIONS. ABS WAS NOT ACTIVE AT TIME OF INCIDENT. TOOK CAR TO DEALER AND WAS REPAIRED AT NO COST TO ME,CAR IS UNDER WARRANTY AND DEALER GAVE ME A LOANER FOR THE DAY. DEALER STATED THAT "BRAKE CALIPER WAS SEIZED TO PADS".THEY CLEANED AND LUBED "CALIPER SLIDERS". DEALER WAS VERY COOPERATIVE I HAVE NO COMPLAINTS WITH THE DEALER, THEY WERE EXCELLENT. I BOUGHT THE CAR BRAND NEW AND IT HAD 16,500 MILES ON IT AT TIME OF PROBLEM. I AM THE ONLY OPERATOR OF THIS CAR. I WANTED TO INFORM THE PEOPLE CAUSE I SEE THERE ARE SEVERAL PROBLEMS WITH BRAKES ON THIS CAR TYPE. I WILL UPDATE IF PROBLEM HAPPENS AGAIN.
NHTSA complaint #10105969 — an unverified report by a vehicle owner.
at 3,400 milesRichmond, VA
SERVICE BRAKES, HYDRAULIC
WARPED DASHBOARD IN MY 2004 MONTE CARLO, RADIO FACE ALSO GETS BLISTERING HOT, TRUNK LID OPEN APPEARS ALL THE TIME ON DASH, TOO K TO DEALER, TRUNK LID FIXED NEW DASH INSTALLED 3 DAYS LATER DASH WARPED WORSE THAN BEFORE AND BOTH SIDE PILLARS NOW CRACKED, BRAKES STILL NOISY AND PEDAL TO THE FLOOR, DEALER STATES NORMAL. SCHEDULING FOR MY SECOND DASHBOARD, AND STILL NO ANSWERS ON WHY YOU CANT TOUCH THE RADIO.
NHTSA complaint #10104740 — an unverified report by a vehicle owner.
at 16,000 milesScottsdale, AZ
SERVICE BRAKES, HYDRAULIC
BRAKE PEDAL FELT MUSHY, PEDAL WENT TO FLOOR WHEN APPLIED. *BF THE VEHICLE WAS TAKEN TO THE DEALER WHO INDICATED THAT THE PROBLEM WAS NORMAL.
NHTSA complaint #10097359 — an unverified report by a vehicle owner.
Scottsdale, AZ
SERVICE BRAKES, AIR:ANTILOCK
BAD BRAKES ON 2004 CHEVROLET MONTE CARLO, THE PEDAL WAS NOT FIRM, IT WOULD NOT STOP THE CAR, BUT CONTUED PRESSURE AND PEDAL WOULD GO TO THE FLOOR. THE DEALER SAID IT WAS NORMAL.
NHTSA complaint #10098294 — an unverified report by a vehicle owner.
Scottsville, KY
SERVICE BRAKES, HYDRAULIC
RECALL NOTICE CONCERNING BOLTS THAT ATTACHES THE BRAKE CALIPER TO THE STEERING KNUCKLE BEING LOOSE. *MR THE DEALER DID NOT HAVE THE SPECIFIC SEALANT THAT THE RECALL REQUIRED. *SC
NHTSA complaint #10089712 — an unverified report by a vehicle owner.