STEERING SHAFT SEPARATIONS
COUPLING BOLTS, JOINING THE STEERING SHAFT, MAY SEPARATE.IN SOME CASES, TOTAL UNFORESEEN, LOSS OF STEERING CONTROL MAY RESULT.
FaultScore report
Owners have filed 75 complaints about the 1996 Chevrolet Pickup with NHTSA between 1997 and 2004. The largest single group is the windows, mirrors & wipers. Across this model's run it ranks 2 of 10 worst.
FaultScore 70/100
Higher is worse. Measured against the other years of the Chevrolet Pickup.
How this is worked out75
Complaints
7
Crashes reported
1
Fires reported
2
Injuries reported
The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.
Click any bar to open that year's report.
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
1 crashes, 0 fires
0 crashes, 1 fires
3 crashes, 0 fires
Median failure at 24,000 miles
1 crashes, 0 fires
Median failure at 80,000 miles
NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.
Odometer readings owners gave when they filed. About half of all complaints include one.
A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.
An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.
STEERING SHAFT SEPARATIONS
COUPLING BOLTS, JOINING THE STEERING SHAFT, MAY SEPARATE.IN SOME CASES, TOTAL UNFORESEEN, LOSS OF STEERING CONTROL MAY RESULT.
STEERING SHAFT SEPARATIONS
BOLT IN THE COUPLING, JOINING THE UPPER INTERMEDIATE AND STEERING COLUMN SHAFTS, FALLS OUT.TOTAL LOSS OF STEERING OCCURS WHEN THE SHAFTS THEN SEPARATE.
Reports where the owner recorded a crash, a fire, an injury or a death.
FUEL SYSTEM, GASOLINE:DELIVERY
I HAVE HAD THESE THINGS GO BAD ON THIS TRUCK AND THEY ARE THINGS THAT OTHER PEOPLE HAVE TOLD ME THAT HAVE WENT WRONG ON THEIR TRUCK ALSO. I LIKE THE CHEVROLETS BUT IF THESE THINGS KEEP GOING WRONG LIKE THIS I WILL HAVE TO SWITCH TO A NICE NEW DODGE I THINK. NLM
NHTSA complaint #760844 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
I HAVE HAD THESE THINGS GO BAD ON THIS TRUCK AND THEY ARE THINGS THAT OTHER PEOPLE HAVE TOLD ME THAT HAVE WENT WRONG ON THEIR TRUCK ALSO. I LIKE THE CHEVROLETS BUT IF THESE THINGS KEEP GOING WRONG LIKE THIS I WILL HAVE TO SWITCH TO A NICE NEW DODGE I THINK. NLM
NHTSA complaint #760844 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
I HAVE HAD THESE THINGS GO BAD ON THIS TRUCK AND THEY ARE THINGS THAT OTHER PEOPLE HAVE TOLD ME THAT HAVE WENT WRONG ON THEIR TRUCK ALSO. I LIKE THE CHEVROLETS BUT IF THESE THINGS KEEP GOING WRONG LIKE THIS I WILL HAVE TO SWITCH TO A NICE NEW DODGE I THINK. NLM
NHTSA complaint #760844 — an unverified report by a vehicle owner.
AIR BAGS:FRONTAL
ON 1/29/00 MY HUSBAND (MICHAEL FISHER) WHILE DRIVING HOME FROM WORK HIT A SLICK PATCH OF ICE ON THE HIGHWAY WHICH CAUSED HIS TRUCK TO FISHTAIL AND GO OFF THE ROAD DOWN AN ENBANKMENT HEAD ON INTO A TELEPHONE POLE AT APPROXIMATELY 45-50 MPH. AIRBAGS DID NOT DEPLOY. SHOUDER HARNESS DID KEEP HIS LEFT SIDE PROTECTED YET HIS RIGHT SHOULDER WAS ALLOWED TO SLAM FORWARD AND CAUSED HIS SPINE TO TWIST....HE WILL HAVE TO DEAL WITH THIS FOREVER. HE DID SEEK MEDICAL TREATMENT AND MISSED ABOUT 4 WEEKS OF WORK. OUR INSURANCE COMPANY FIXED THE TRUCK AND WE WERE ASSURED THAT THE AIRBAGS WERE FAULTY BY THE GMC AUTHORIZED DEALERSHIP THAT REPAIRED THE TRUCK AND THAT THAT HAD REPAIRED AND TESTED THEM AND THEY WOULD NOT FAIL AGAIN. THEN ON 8/30/00 A LITTLE OLD MAN RAN A STOP LIGHT AND RAN OUT IN FRONT OF ME WHILE I WAS TRAVELING DOWN A HIGHWAY GOING 55-60 MPH THERE WAS NO TIME TO EVEN HARDLY HIT MY BRAKES BEFORE IMPACT I HIT HIM WITH THE FULL FRONT OF MY TRUCK IN THE PASSENGER SIDE OF HIS TRUCK AND STILL NO AIRBAG DEPLOYMENT....I HAVE CHEST INJURIES AND AM NOT ABLE TO WORK AND MY BILLS ARE GOING PAST DUE AND I A PANICKING AND AM UNSURE WHAT TO DO...I HAVE CONTACTED GM BUT OF COURSE THEY ARE IN NO HURRY TO HELP OUT AND SAY THEY AREN'T EVEN SURE THE AIRBAGS FAILED THAT ITS POSSIBLE THAT THEY SHOULD NOT HAVE DEPLOYED. ALL I KNOW IS THAT THE TRUCK WAS TOTALLED AND I A INJURIED AND CAN'T WORK AND COULD LOSE EVERYTHING THAT I HAVE EVER WORKED FOR. DO YOU HAVE ANY SUGGESTIONS?
NHTSA complaint #732798 — an unverified report by a vehicle owner.
AIR BAGS:FRONTAL
TRUCK WAS INVOLVED IN A COLLISION AND THE AIR BAG DIDN'T DEPLOY. TRUCK HAD DUAL AIR BAGS.
NHTSA complaint #819904 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN DRIVING UNDER WET ROAD CONDITIONS AND PUTTING FOOT ON THE BRAKE PEDAL TO STOP THE TRUCK, IT TAKES LONGER FOR THE TRUCK TO STOP, IT CONTINUES TO TRAVEL AND THEN STOPS. IT ONLY DOES THIS WHEN IT RAINS. *AK THE INSURANCE REPORT INDICATES THAT THERE WAS A HIGH RATE OF PROBLEMS WITH THIS VEHICLE.
NHTSA complaint #816634 — an unverified report by a vehicle owner.
In the owners' own words, exactly as filed with NHTSA.
VISIBILITY:WINDSHIELD WIPER/WASHER
AFTER RECEIVING A RECALL NOTICE CONCERNING WINDSHIELD WIPERS VEHICLE WAS TAKEN INTO THE DEALER AND SERVICE WAS REFUSED BECAUSE IT IS A SALVAGED VEHICLE. *AK
NHTSA complaint #10091681 — an unverified report by a vehicle owner.
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DOOR HANDLES CONSTANTLY BREAK OFF. DRIVER'S DOOR IS TILTED OFF THE HINGES. DRIVER MUST ROLL DOWN WINDOW TO EXIT VEHICLE.
NHTSA complaint #10055445 — an unverified report by a vehicle owner.
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
THE FRONT OF THE SEAT BELT DID NOT LOCK. AS A RESULT, THERE WAS NO UPPER BODY RESTRAINT FOR THE DRIVER OR PASSENGER. *AK THE DEALERSHIP WOULD NOT HELP RESOLVE THIS ISSUE. *SCC
NHTSA complaint #10046473 — an unverified report by a vehicle owner.
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
CONSUMER STATES THAT WHILE DRIVING AND WITH NO WARNING WINDSHIELD WIPERS WILL WORK INTERMITTENTLY, AND IT WILL BE HARD FOR THE CONSUMER TO SEE DURING RAINY WEATHER. DEALER NOTIFIED.
NHTSA complaint #10026539 — an unverified report by a vehicle owner.
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPERS STOP WORKING WHEN ON DELAY OR LOW. THEY START WORKING ONLY BY TURNING WIPERS ON HIGH. *SCC ***DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS***751088
NHTSA complaint #10006472 — an unverified report by a vehicle owner.
ENGINE AND ENGINE COOLING:ENGINE
THE VEHICLE LEAKED ANTIFREEZE. THE CONSUMER SUSPECTED THE HEAD GASKET FAILED.
NHTSA complaint #10016057 — an unverified report by a vehicle owner.
VISIBILITY:WINDSHIELD WIPER/WASHER
CONSUMER STATES THAT WHILE DRIVING AND NO WARNING THE WINDSHIELD WIPER WILL WORK INTERMITTENTLY AND IT WILL HARD FOR THE CONSUMER TO SEE DURING RAINY WEATHER. DEALER NOTIFIED. MR
NHTSA complaint #8020546 — an unverified report by a vehicle owner.
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
THE VEHICLE WAS JUST RECENTLY TRANSFERED TO MY NAME THOUGH I HAVE BEEN THE PRIMARY DRIVER SINCE THE VEHICLE WAS PURCHASED IN DECEMBER OF 1995. THE WINDSHIELD WIPERS HAVE FAILED ON NUMEROUS OCCASSIONS. I HAVE HAD THE SERVICE STATION WHERE I TRADE LOOK AT IT AND UNLESS I WANT TO COVER THE EXPENSE OF HAVING THE MOTOR REPLACED THEY RECOMMENDED THAT I "JIGGLE" THE WIRE TO THE WIPER BOX. AFTER SEEING A NEWSPAPER ARTICLE ON THIS SPECIFIC PROBLEM IN THIS MODEL VEHICLE I TOOK THE ARTICLE TO THE DEALER AND HIS SUGGESTION WAS TO REPLACE THE MOTOR AT MY EXPENSE AND HOPE AN OFFICIAL RECALL IS EVENTUALLY ISSUED AT WHICH TIME I WOULD BE REIMBURSED. THIS IS A DANGER AND IT IS A PERSISTANT AND ONGOING PROBLEM. I FAIL TO SEE WHY THE RESPONSIBILITY AND EXPENSE SHOULD BE MINE. I AM ASKING THAT NHTSA FURTHER INVESTIGATE THIS PROBLEM BEFORE SOMEONE IS SERIOUSLY HURT DUE TO THE FAILURE OF THE WIPER SYSTEM.
NHTSA complaint #766579 — an unverified report by a vehicle owner.
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
MOTOR WILL SHUT OFF AT VARIOUS TIMES, AT IDLE OR WHILE DRIVING, WITHOUT WARNING. TRUCK IS USED FOR TRAILERING HORSES AND HEAVY EQUIPMENT AND THE ENGINE SHUTTING DOWN SEVERELY EFFECTS BRAKING AND STEERAGE AND IS A SERIOUS SAFETY HAZARD. THE TRUCK WAS REPAIRED BY THE DEALERSHIP FOR FUEL INJECTION PUMP PROBLEMS AT 55812 MILES WITH THE PUMP BEING REPLACED. SEARCHING INTERNET AND TALKING TO MECHANICS FOUND THAT THIS IS A PERSISTENT PROBLEM WITH THE 6.5L DIESEL ENGINE WITH THE FAULT BEING THE PUMP MOUNTED DRIVER (PMD) SOMETIMES CALLED A FUEL SOLENOID DRIVER (FSD) WHICH GM LISTS IT AS PART #12562836 AND MANUFACTURED BY STANADYNE. THIS MODULE IS MOUNTED ON THE SIDE OF THE FUEL PUMP IN FRONT OF THE INTAKE MANIFOLD BETWEEN THE HEADS. IT WOULD SEEM THAT THE INTENSE HEAT OF THE ENGINE IS CAUSING THE ELECTRONICS IN THIS PMD TO BREAK DOWN AND FAIL. REPLACING THIS PMD RESOLVED THE STALLING PROBLEM BUT I FEEL IF THIS PMD IS NOT COOLED PROPERLY, RELOCATED TO A COOLER LOCATION OR REDESIGNED THE PROBLEM WILL PERSIST AND COULD LEAD TO ACCIDENTS. THERE ARE AFTERMARKET KITS AVAILABLE TO RELOCATE THE PMD BUT I FEEL THAT IT SHOULD BE THE MANUFACTURER (GM) TO CORRECT THE DESIGN PROBLEM.
NHTSA complaint #764593 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
MOTOR WILL SHUT OFF AT VARIOUS TIMES, AT IDLE OR WHILE DRIVING, WITHOUT WARNING. TRUCK IS USED FOR TRAILERING HORSES AND HEAVY EQUIPMENT AND THE ENGINE SHUTTING DOWN SEVERELY EFFECTS BRAKING AND STEERAGE AND IS A SERIOUS SAFETY HAZARD. THE TRUCK WAS REPAIRED BY THE DEALERSHIP FOR FUEL INJECTION PUMP PROBLEMS AT 55812 MILES WITH THE PUMP BEING REPLACED. SEARCHING INTERNET AND TALKING TO MECHANICS FOUND THAT THIS IS A PERSISTENT PROBLEM WITH THE 6.5L DIESEL ENGINE WITH THE FAULT BEING THE PUMP MOUNTED DRIVER (PMD) SOMETIMES CALLED A FUEL SOLENOID DRIVER (FSD) WHICH GM LISTS IT AS PART #12562836 AND MANUFACTURED BY STANADYNE. THIS MODULE IS MOUNTED ON THE SIDE OF THE FUEL PUMP IN FRONT OF THE INTAKE MANIFOLD BETWEEN THE HEADS. IT WOULD SEEM THAT THE INTENSE HEAT OF THE ENGINE IS CAUSING THE ELECTRONICS IN THIS PMD TO BREAK DOWN AND FAIL. REPLACING THIS PMD RESOLVED THE STALLING PROBLEM BUT I FEEL IF THIS PMD IS NOT COOLED PROPERLY, RELOCATED TO A COOLER LOCATION OR REDESIGNED THE PROBLEM WILL PERSIST AND COULD LEAD TO ACCIDENTS. THERE ARE AFTERMARKET KITS AVAILABLE TO RELOCATE THE PMD BUT I FEEL THAT IT SHOULD BE THE MANUFACTURER (GM) TO CORRECT THE DESIGN PROBLEM.
NHTSA complaint #764593 — an unverified report by a vehicle owner.
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
GM IS AWARE OF A WINDSHIELD WIPER PROBLEM THAT EXISTS WITH THEIR TRUCKS AND THEY NEED TO EXPAND THE RECALL TO INCLUDE ALL OF THE EFFECTED VEHICLES.
NHTSA complaint #762634 — an unverified report by a vehicle owner.
STRUCTURE:BODY:DOOR
DRIVER SIDE DOOR HANDLE HAS BEEN BROKEN 4 TIMES, EACH TIME HE HAS REPAIRED IT HIMSELF. HE HAS NEVER RECEIVED ASSISTANCE FROM DEALER OR MANUFACTURER.*AK
NHTSA complaint #8008871 — an unverified report by a vehicle owner.
TIRES
WAS DRIVING FROM LAS VEGAS TO ATLANTA. WHILE PASSING THROUGH TALLADEGA, AL ON APRIL 20, 2002, THE TREAD SEPARATED FROM MY LEFT REAR TIRE. I WAS TRAVELLING AT APPROXIMATELY 80 MPH (WITH THE FLOW OF TRAFFIC) IN THE PASSING LANE WHEN IN MY PERIPHERY I SAW A BLACK THING COME FROM THE SIDE OF MY TRUCK. NEXT CAME A LOUD THUMP. MADE IT TO THE EMERGENCY LANE AND WITH HELP FROM THE ALABAMA HIGHWAY ASSISTANCE PEOPLE I WAS ABLE TO GET THE TIRE AND CHANGED TO THE SPARE. AFTER CHANGING THE TIRE, MY DAD AND I INPSECTED THE GENERAL GRABBER AW AND NOTICED SOME OF THE STEEL OF THE RADIALS POKING OUT, ALONG WITH 1/2 TO 1" OF TREAD MISSING FROM THE TIRE. CURRENTLY WE HAVE A CALL INTO GENERAL AND ARE WAITING TO HEAR FROM THEM; A CALL WAS ALSO MADE TO OUR INSURANCE COMPANY AND AN ADJUSTER WILL BE CONTACTING US REGARDING THE DAMAGE TO MY TRUCK FROM THE TIRE.
NHTSA complaint #761046 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE:DELIVERY
I HAVE HAD THESE THINGS GO BAD ON THIS TRUCK AND THEY ARE THINGS THAT OTHER PEOPLE HAVE TOLD ME THAT HAVE WENT WRONG ON THEIR TRUCK ALSO. I LIKE THE CHEVROLETS BUT IF THESE THINGS KEEP GOING WRONG LIKE THIS I WILL HAVE TO SWITCH TO A NICE NEW DODGE I THINK. NLM
NHTSA complaint #760844 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
I HAVE HAD THESE THINGS GO BAD ON THIS TRUCK AND THEY ARE THINGS THAT OTHER PEOPLE HAVE TOLD ME THAT HAVE WENT WRONG ON THEIR TRUCK ALSO. I LIKE THE CHEVROLETS BUT IF THESE THINGS KEEP GOING WRONG LIKE THIS I WILL HAVE TO SWITCH TO A NICE NEW DODGE I THINK. NLM
NHTSA complaint #760844 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
I HAVE HAD THESE THINGS GO BAD ON THIS TRUCK AND THEY ARE THINGS THAT OTHER PEOPLE HAVE TOLD ME THAT HAVE WENT WRONG ON THEIR TRUCK ALSO. I LIKE THE CHEVROLETS BUT IF THESE THINGS KEEP GOING WRONG LIKE THIS I WILL HAVE TO SWITCH TO A NICE NEW DODGE I THINK. NLM
NHTSA complaint #760844 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE:DELIVERY
FUEL PUMP SENDING UNIT WIRES MELTED/ INSIDE GAS TANK.
NHTSA complaint #758931 — an unverified report by a vehicle owner.
VISIBILITY:WINDSHIELD WIPER/WASHER
NO SUMMARY LISTED FOR ABOV EVEHICLE.
NHTSA complaint #755208 — an unverified report by a vehicle owner.
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WINDSHIELD WIPERS WILL QUIT OPERATING UNEXPECTEDLY DURING THERE OPERATION, DURING EXTREMELY HEAVY RAIN, LOSS OF DRIVER VISIBILITY GREATLY INCREASES THE RISK OF A VEHICLE CRASH. THIS HAS OCURRED TO ME ON NUMEROUS OCCASSIONS. A RECALL WAS INITIATED BY THE CHEVROLET MOTOR DIVISION ON ALL LIGHT DUTY PICKUP TRUCKS & SPORT UTILITY VEHICLES, 2 & 4 WHEEL DRIVE. A SOLDER JOINT NEAR THE WIRING HARNESS CONNECTOR CAN CRACK CAUSING THE PROBLEM. OWNER NOTIFICATION BEGAN ON DECEMBER 15, 1998. I HAVE NOTIFIED THE CHEVROLET MOTOR DIVISION OF THE PROBLEM & HAVE BEN INFORMED BY THERE CUSTOMER RELATIONSHIP MANAGER LARRY LARSON THAT MY VEHICLE WAS NOT SUBJECT TO THE RECALL & NOT INVOLVED IN ANY SPECIAL POLICY FOR THE WINDSHIELD WIPER MOTORS. HE STATED THAT THIS PROBLEM COULD BE RELATED TO OWNER MAINTENANCE, AGE OR WEAR. I ADVISED HIM THAT A CIRCUIT BOARD IS NOT A WEAR ITEM, & I DON'T SEE HOW A FAULTY SOLDER JOINT ON A CIRCUIT BOARD PROVIDED BY THE MANUFACTURER COULD BE CONSIDERED A OWNER MAINTENANCE ITEM. AS FAR AS I CAN SEE THIS SITUATION THIS IS A DEFINITE SAFETY ISSUE & IT IS OCURRING TO OTHER VEHICLES OF THE MAKE & VINTAGE THE SAME AS MINE. THIS IS A TYPICAL EXAMPLE OF A MANUFACTURER HIDING DEFECTS ON MOTOR VEHICLES THAT CAN GET YOU KILLED.
NHTSA complaint #750523 — an unverified report by a vehicle owner.
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WINSHIELD WIPER MOTOR WORKS INTERMITTENTLY.A CHECK OF RECALL INFORMATION SHOWS MY VEHICLE WAS RECALLED FOR THAT.LOCAL DEALER, SAID MY VIN WASN'T COVERED AS PART OF RECALL. . COMPLAINT TO CHEVY WAS IGNORED. CHEVY COMPLAINT REQUEST #C04529859. TSB #98043.
NHTSA complaint #747790 — an unverified report by a vehicle owner.
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
NO SUMMARY LISTED FOR ABOV EVEHICLE.
NHTSA complaint #746588 — an unverified report by a vehicle owner.
STRUCTURE:BODY:TAILGATE
FEEL THAT THE CABLES ARE DEFECTIVE BECAUSE THEY ARE RIPING UNLIKE WHEN METAL WAS USED IN PAST YEARS FOR THE TAILGATE.
NHTSA complaint #746149 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
WHILE APPLYING BRAKES PEDAL WENT NEARLY TO FLOOR. FOUND HOLE IN STEEL BRAKE LINE THAT WAS RUSTY ALONG THE FRAME NEAR THE LAST PLASTIC CLAMP BEFORE IT JUMPS TO THE FLEX HOSE. AMPP.
NHTSA complaint #744980 — an unverified report by a vehicle owner.
SEATS
THE BEARINGS THAT THE RAIL SLIDES ON ARE COMMING OUT DUE TO A BENT RAIL. THIS CAUSES THE SEAT TO BE LOOSE AND COULD COME OFF THE RAILS IN A COLLISION.
NHTSA complaint #744731 — an unverified report by a vehicle owner.
VISIBILITY:WINDSHIELD WIPER/WASHER
WHEN CONTACTS WEAR ON THIS COMPONENT WINDSHIELD WIPERS FAIL WITHOUT WARNING. IF YOU ARE DRIVING IN HEAVY RAIN THIS IS A VERY HADZARDOUS SITUATION.
NHTSA complaint #744727 — an unverified report by a vehicle owner.