FaultScore

FaultScore report

2002 Chevrolet Pickup problems

Owners have filed 21 complaints about the 2002 Chevrolet Pickup with NHTSA between 2002 and 2016. The largest single group is the brakes. Across this model's run it ranks 9 of 10 worst.

B

FaultScore 38/100

Higher is worse. Measured against the other years of the Chevrolet Pickup.

How this is worked out

The numbers

21

Complaints

1

Crashes reported

0

Fires reported

0

Injuries reported

30,150 mi

Median mileage at failure

Half of reported failures happened before this

60%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 20 vs 50 Severity 25 vs 50 Early failure 100 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 20
Against the median year of the Chevrolet Pickup. 50 means typical for this model; 100 means roughly double.
Severity — 25
4.8% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 100
60% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2002 compares with every other Chevrolet Pickup

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2002 Chevrolet Pickup

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Brakes 6 28.6%

1 crashes, 0 fires · median 60,795 mi

Tires 5 23.8%

Median failure at 53,012 miles

Transmission & Drivetrain 3 14.3%
Suspension 2 9.5%

Median failure at 900 miles

Electrical System 2 9.5%

Median failure at 33,300 miles

Other & Unspecified 1 4.8%
Fuel & Propulsion 1 4.8%

Median failure at 27,000 miles

Engine & Cooling 1 4.8%

Median failure at 27,000 miles

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 1 10.0%
10,000 – 24,999 miles 1 10.0%
25,000 – 49,999 miles 5 50.0%
50,000 – 74,999 miles 1 10.0%
75,000 – 99,999 miles 1 10.0%
100,000 – 149,999 miles 1 10.0%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Mar 2002 peak 3 Feb 2016

NHTSA investigations into the 2002 Chevrolet Pickup

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

EA04012 Opened 30 Apr 2004 Closed 28 Feb 2005 SERVICE BRAKES, HYDRAULIC:POWER ASSIST

HYDRAULIC PUMP FAILRES

GM IS CONDUCTING A RECALL ON ALL SUBJECT VEHICLES BUILD BETWEEN MAY 1999 AND OCTOBER 14, 1999.SIGNIFICANT CHANGES WERE INCORPORATED INTO PRODUCTION IN EARLY OCTOBER 1999, AND VEHICLES BUILT AFTER THAT DATE HAVE LOWER WARRANTY FAILURE RATES.THE COMPLAINT AND WARRANTY DATA APPEAR TO SUPPORT THE EFFECTIVENESS OF THESE CHANGES. GM MADE ADDITIONAL CHANGES IN NOVEMBER 1999, FEBRUARY 2000, MAY 2001, AND FEBRUARY 2004.ODI WILL CONTINUE TO MONITOR THIS PROBLEM AND WILL TAKE FURTHER ACTION, IF WARRANTED, IN THE FUTURE.FOR FURTHER TECHNICAL DETAILS SEE THE ATTACHED ENGINEERING ANALYSIS REPORT.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Highland, MI Crash

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

2002 CHEVROLET PICK UP TRUCK. CONSUMER STATES FAILURE OF ABS SYSTEM *TGW THE CONSUMER STATED AS HIS GRANDSON TURNED INTO THE DRIVEWAY, THE BRAKES FAILED. THE PEDAL BECAME EXTREMELY HARD, AND HE WAS UNABLE TO SLOW THE TRUCK DOWN. EVEN THOUGH THE ABS FAILED, THE WARNING LIGHT NEVER ILLUMINATED ON THE DASHBOARD. HIS GRANDSON HIT TWO VEHICLES PARKED IN THE DRIVEWAY.

NHTSA complaint #10471062 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 95,000 miles Beverly Hills, MI

SERVICE BRAKES

COMPLETELY FAILED WHILE DRIVING HAD TO GO OFF ROAD TO AVOID A COLLISION

NHTSA complaint #10839050 — an unverified report by a vehicle owner.

at 102,300 miles Peach Creek, WV

SERVICE BRAKES

MAY OF 2012 THE BRAKE LINE ON THE FRAME RAIL UNDER THE DRIVERS SEAT FAILED, AUGUST 2013 BRAKE LINE FAILED IN TWO PLACES AT THE SAME TIME JUST AFTER A STATE INSPECTION,REPAIRED,AND ANOTHER BRAKE LINE 1 FOOT FROM THE MASTERCYLINDER ALONG THE DRIVERS SIDE FRAME RAIL JUST HOURS AFTER THE LAST REPAIR, I HAVE DONE MY RESEARCH THIS IS NOT AN ISOLATED TO JUST MY TRUCK FAILURE G.M. HAS KNOWN FOR SOMETIME NOW THEIR IS A PROBLEM WITH LOW GRADE METAL BEING USED ON THEIR TRUCKS BUT IT WOULD COST TOO MUCH TO ADDRESS, SO INSTEAD THE PUBLIC SAFETY IS BEING JEOPARDIZED OVER COSTS I AM POSITIVE IF SOMEONE WOULD CHECK BRAKE RELATED CRASHES THEY WOULD BE SHOCKED AT THE RESULTS OF THE FAILURES OF THESE TRUCKS.

NHTSA complaint #10535896 — an unverified report by a vehicle owner.

Highland, MI Crash

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

2002 CHEVROLET PICK UP TRUCK. CONSUMER STATES FAILURE OF ABS SYSTEM *TGW THE CONSUMER STATED AS HIS GRANDSON TURNED INTO THE DRIVEWAY, THE BRAKES FAILED. THE PEDAL BECAME EXTREMELY HARD, AND HE WAS UNABLE TO SLOW THE TRUCK DOWN. EVEN THOUGH THE ABS FAILED, THE WARNING LIGHT NEVER ILLUMINATED ON THE DASHBOARD. HIS GRANDSON HIT TWO VEHICLES PARKED IN THE DRIVEWAY.

NHTSA complaint #10471062 — an unverified report by a vehicle owner.

East Aurora, NY

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR/TONE RING

2002 CHEVY PICK UP WITH BRAKE SENSOR DEFECT. CONSUMER STATED THAT THE VEHICLE HAS BEEN WORKED ON 4 TIMES, AND THE BRAKE SENSOR PROBLEM KEEPS RECURRING.

NHTSA complaint #10219542 — an unverified report by a vehicle owner.

Cleveland, TX

UNKNOWN OR OTHER

ABS MODULE STAYS ON NO WARRANTY .

NHTSA complaint #10194089 — an unverified report by a vehicle owner.

at 26,591 miles Baden, PA

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR

BRAKE FAILURE ON CHEVY DUMP TRUCK.

NHTSA complaint #10171916 — an unverified report by a vehicle owner.

at 68,025 miles RED OAK, TX

TIRES:TREAD/BELT

2002 CHEVY PICKUP TIRE TREAD SEPARATED. *TS THE FENDER WAS DAMAGED.

NHTSA complaint #10147590 — an unverified report by a vehicle owner.

at 900 miles Clinton, NY

SUSPENSION:FRONT:WHEEL BEARING

CONSUMOR STATES: IF GOING 55 MPH AND HAVE TO STOP THE BRAKES WORK IF YOU COME TO STOP, HOWEVER IF YOU HAVE AN EMERGERCY STOP THEN YOU HAVE TO PUSH BRAKE LIKE YOUR PUSHING A CONCRETE WALL.

NHTSA complaint #10119466 — an unverified report by a vehicle owner.

at 38,000 miles Falmouth, VA

TIRES:TREAD/BELT

RECALL CAMPAIGN; TIRES HAD BEEN CHECKED AT INTERVALS OF 3K MILES, AND THERE WERE MANY INDICATIONS THAT THERE WAS A PROBLEM. *BF THE CONSUMER STATED THAT AT 38000 MILES HE WAS INFORMED THAT TWO OF THE VEHICLE TIRES HAD A SPLIT IN THE TREADS. THE CONSUMER TOOK THE TIRES TO GOODYEAR AN WAS OFFERED $50.00 PER BAD TIRE. THE REMAINING TIRES WERE ROTATED TO THE FRONT BUT THE VEHICLE STILL PULLED TO THE RIGHT AFTER THE ALIGNMENT. ALL FOUR TIRES HAVE NOW BEEN REPLACED WITH ANOTHER BRAND OF TIRE.

NHTSA complaint #10108847 — an unverified report by a vehicle owner.

Killeen, TX

ELECTRICAL SYSTEM

WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE DRIVER TRIED TO RESTART THE VEHICLE AND WAS ABLE TO DO SO. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. THE CAUSE HAS NOT BEEN DETERMINED AT THIS TIME. PLEASE PROVIDE FURTHER DETAILS.

NHTSA complaint #10109515 — an unverified report by a vehicle owner.

at 24,000 miles Jerusalem, OH

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM

THE CONSUMER STATED THE REAR BRAKES WORE OUT PREMATURELY. *AK

NHTSA complaint #10099593 — an unverified report by a vehicle owner.

at 33,300 miles N. Huntingdon, PA

ELECTRICAL SYSTEM:WIRING

FAILURE OF THE DISTRIBUTOR CAP, TWICE WITHIN 4000 MILES. FAILURE OF THE ORIGINAL CAP AT APPROXIMATELY 29,000 MILES AND THE REPLACEMENT CAP AT APPROXIMATELY 33,000 MILES. FAILURE CAUSED BY CRACK DEVELOPING IN CAP, CAUSING LOSS OF 1 OR MORE CYLINDERS, STALLING, ROUGH RUNNING, DIFFICULTY STARTING, EXCESSIVE ENGINE VIBRATION, ETC.

NHTSA complaint #10096207 — an unverified report by a vehicle owner.

at 27,000 miles Stockton, CA

FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM

WHILE DRIVING AT ANY SPEED DIESEL FUEL IS SEEPING INTO THE CAR. THIS OCCURRED BECAUSE FUEL INJECTIONS WERE CRACKED. VEHICLE HAD BEEN TO THE DEALERS SHOP THREE TIMES BECAUSE OF THIS SINGLE PROBLEM. EACH TIME DEALER ASSURED THE CONSUMER THAT THE PROBLEM WAS FIXED, BUT PROBLEM RECURRED.

NHTSA complaint #10044194 — an unverified report by a vehicle owner.

at 27,000 miles Stockton, CA

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)

WHILE DRIVING AT ANY SPEED DIESEL FUEL IS SEEPING INTO THE CAR. THIS OCCURRED BECAUSE FUEL INJECTIONS WERE CRACKED. VEHICLE HAD BEEN TO THE DEALERS SHOP THREE TIMES BECAUSE OF THIS SINGLE PROBLEM. EACH TIME DEALER ASSURED THE CONSUMER THAT THE PROBLEM WAS FIXED, BUT PROBLEM RECURRED.

NHTSA complaint #10044194 — an unverified report by a vehicle owner.

Bakersfield, CA

POWER TRAIN:AUTOMATIC TRANSMISSION

CONSUMER STATES WHEN TURNING KEY INTO THE IGNITION, THE VEHICLE SLIPPED OUT OF GEAR WITHOUT APPLYING THE BRAKES. DEALER NOTIFIED. *AK ON EVERY TRUCK THE CONSUMER CHECKED FROM 1998-2003 1/2, 3/4 AND 1 TON THEY EXPERIENCED THE SAME DEFECT. *PH

NHTSA complaint #10032228 — an unverified report by a vehicle owner.

Howell, NJ

TIRES

FROM THE DATE OF PURCHASE, MY DAUGHTER, THE PRIMARY DRIVER, COMPLAINED ABOUT THE LACK OF TRACTION WHEN THE ROAD WAS WET. ON THE DATE OF THE ACCIDENT, IT HAD BEEN DRIZZLING. SHE WAS ON THE RAMP CONNECTING I-4 TO I-95 NORTH. DESPITE GOINBG LESS THAN THE POSTED SPEED LIMIT, THE TRUCK BEGAN TO FISHTAIL AND WOUND UP DOING A A 180 DEGREE TURN OFF OF THE HIGHWAY. AFTER BEING EXTRICATYED FROM THE WOODS BY A TOW TRUCK, SHE WAS TOWED TO SEARS WHERE SHE REPLACED THE ORIGINAL EQUIPMENT PASSENGER TIRES WITH MICHELIN XCLT4 LT245/75R16 TIRES. ALL HANDLING AND TRACTION PROBLEMS IMMEDIATELY CEASED WITH THE LIGHT TRUCK TIRES. THE USE OF PASSENGER VEHICLE TIRES ON A PICK-UP IS AN ENGINEERING DESIGN DIFFICIENCY!

NHTSA complaint #766913 — an unverified report by a vehicle owner.

Howell, NJ

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

FROM THE DATE OF PURCHASE, MY DAUGHTER, THE PRIMARY DRIVER, COMPLAINED ABOUT THE LACK OF TRACTION WHEN THE ROAD WAS WET. ON THE DATE OF THE ACCIDENT, IT HAD BEEN DRIZZLING. SHE WAS ON THE RAMP CONNECTING I-4 TO I-95 NORTH. DESPITE GOINBG LESS THAN THE POSTED SPEED LIMIT, THE TRUCK BEGAN TO FISHTAIL AND WOUND UP DOING A A 180 DEGREE TURN OFF OF THE HIGHWAY. AFTER BEING EXTRICATYED FROM THE WOODS BY A TOW TRUCK, SHE WAS TOWED TO SEARS WHERE SHE REPLACED THE ORIGINAL EQUIPMENT PASSENGER TIRES WITH MICHELIN XCLT4 LT245/75R16 TIRES. ALL HANDLING AND TRACTION PROBLEMS IMMEDIATELY CEASED WITH THE LIGHT TRUCK TIRES. THE USE OF PASSENGER VEHICLE TIRES ON A PICK-UP IS AN ENGINEERING DESIGN DIFFICIENCY!

NHTSA complaint #766913 — an unverified report by a vehicle owner.

Oswego, IL

TIRES:BEAD

A STEEL CORD IS STICKING OUT OF TIRE.

NHTSA complaint #8007753 — an unverified report by a vehicle owner.

Huntsville, AL

SUSPENSION

VIBERATION PROBLEM REPLACED TIRES(35) RIMS(2) AND LEFT AXLE VIBERATION CONTINUES.

NHTSA complaint #759180 — an unverified report by a vehicle owner.

Huntsville, AL

TIRES

VIBERATION PROBLEM REPLACED TIRES(35) RIMS(2) AND LEFT AXLE VIBERATION CONTINUES.

NHTSA complaint #759180 — an unverified report by a vehicle owner.

Huntsville, AL

POWER TRAIN:AXLE ASSEMBLY

VIBERATION PROBLEM REPLACED TIRES(35) RIMS(2) AND LEFT AXLE VIBERATION CONTINUES.

NHTSA complaint #759180 — an unverified report by a vehicle owner.