FaultScore

2002 Chevrolet Silverado 1500 equipment problems

11 of the 620 complaints about the 2002 Chevrolet Silverado 1500 are about the equipment — 2% of everything reported for this model year. Half of the failures with a mileage on record happened before 92,612 miles.

A

11

Complaints

0

Crashes

0

Fires

0

Injuries

Exactly what failed

Equipment 6 54.5%
Equipment Adaptive/Mobility 3 27.3%
Trailer Hitches 2 18.2%

Equipment & Accessories across every Chevrolet Silverado 1500 year

2002 11 18.6%
2003 11 18.6%
2004 14 23.7%
2005 11 18.6%
2007 12 20.3%

What owners said

Filed with NHTSA, in their own words.

at 160,000 miles APG, MD

EQUIPMENT ADAPTIVE/MOBILITY

MY BRAKE LINES FAILED, NEARLY RESULTING IN KILLING A CHILD THAT RODE HIS BIKE ONTO THE ROAD FROM A DRIVEWAY AND FORCING A VEHICLE HEADON INTO MY LANE OF TRAVEL. LUCKLY EVERYONE WAS ABLE TO SQUEEZE INTO APPROPRIATE PLACES AND WAS PAYING ATTENTION AS I WAS UNABLE TO SLOWDOWN. DUST COVERS ON THE REAR HAVE BEEN RUSTED AND GONE FOR THE LAST TWO YEARS, AND I HAVE REPLACED THE REGULATORS IN BOTH PASSENGER/DRIVERSIDE DOORS THREE TIME EACH DUE TO THE CABLES RUSTING AND SNAPPING. WHEN I TOOK MY VEHICLE INTO CHEVROLET DEALER SHIP FOR MAINTENANCE, IT HAD LESS THAN 36K AT THE TIME, THEY REMOVED ONE PLASTIC PANEL (FALLING DOWN FROM BEHIND THE DOOR INTERIOR TRIM PANELS) FROM EACH DOOR THAT WAS HANGING DOWN AND SCRATCHING MY ROCKER PANEL, AND SAID "WE DONT KNOW WHAT THESE ARE FOR, SO WE JUST REMOVED THEM", HMMM, MAYBE IT WAS TO HELP WITH MOITURE RELATED ISSUES WITHIN THE DOOR PANEL. NOT SURE JUST GUESSING, BUT CANT BELLIVE THAT THEY COULDN'T FIGURE IT OUT. OVER ALL NOT IMPRESSED WITH CHEVROLET EVEN THOUGH IT IS PRETTY MUCH ALL I HAVE OWNED, IF THEY KEEP PRODUCING THIS CRAP THEY SHOULD LOWER THE PRICE.

NHTSA complaint #10731403 — an unverified report by a vehicle owner.

at 120,000 miles Freeland, MI

TRAILER HITCHES

MY TOWING HITCH/RECEIVER BROKE WHILE TOWING A TRAILER AND TURNING A CORNER AT 10 MPH, 2 BLOCKS FROM MY HOUSE. THE DRIVERS SIDE OF THE HITCH WAS SO BADLY RUSTED, IT BROKE, THE PASSENGER SIDE WAS STRONG ENOUGH THAT MY TRAILER STAYED BEHIND MY 2 WD TRUCK AND NO ONE WAS INJURED. THIS INCIDENT COULD HAVE HURT SOMEONE HAD I BEEN GOING FASTER IN TRAFFIC WHEN IT BROKE. NOW, AFTER THIS HAPPENED, I LEARNED THAT THE 2002 TRUCKS HAVE HAD THIS ISSUE FOR SOME TIME!

NHTSA complaint #10644260 — an unverified report by a vehicle owner.

Belle Chasse, LA

EQUIPMENT

I HAVE A 2002 CHEVY SILVERADO 1500 TRUCK, AND HAD A NEW SET OF TIRES (OEM SIZE), A NEW NAPA HUB BEARING ASSEMBLY AND A NEW NAPA INNER TIE ROD. THIS WORK WAS PROFESSIONALLY INSTALLED BY A CERTIFIED ASE MECHANIC AT A LOCAL REPAIR SHOP ON JULY 3, 2013. THE TIE ROD FAILED ON JULY 29, 2013. THE HUB BEARING AND THE INNER TIE ROD WERE REPLACED DUE TO NORMAL WEAR. THANKFULLY - THIS HAPPENED WHILE I WAS BACKING OUT OF MY DRIVEWAY AND NOT LAST WEEKEND DOING 70 MPH ON THE HIGHWAY WITH MY FAMILY IN MY TRUCK. FAILURE OF THIS PART ON THE HIGHWAY COULD HAVE COST ME MY LIFE, MY FAMILY'S LIVES AND THE LIVES OF EVERYONE ELSE IN MY UNINTENDED PATH. VEHICLE WAS "REPAIRED" BY THE LOCAL SHOP IN THE DRIVEWAY AND THEY SHOWED UP WITH A REPLACEMENT NAPA INNER TIE ROD. I SEE ON THE BOX THAT THIS PART IS MANUFACTURED IN CHINA. I DID NOT WANT THAT PART ON MY VEHICLE AND TOLD THEM THEY COULD INSTALL IT FOR A ONE-TIME TRIP TO THE SHOP BUT THEN I WANT IT CHANGED TO ANOTHER BRAND. THEY OBLIGED AND FOUND ANOTHER MANUFACTURER. THE NAPA PART IS ES3478 - INNER TIE ROD.

NHTSA complaint #10536666 — an unverified report by a vehicle owner.

at 95,224 miles Wolcott, NY

EQUIPMENT ADAPTIVE/MOBILITY

I WAS DRIVING 60MPH WHEN CONSTRUCTION CONES BROUGHT TRAFFIC TO ONE LANE. AS I BEGAN TO APPLY MY BRAKES, I COULD FEEL MY FOOT GOING TO THE FLOOR AND I WAS NOT SLOWING AT ALL. I TRIED THE EMERGNCY BRAKE, AND ALSO NO BRAKING OCCURED. I MANAGED TO DRIVE ONTO THE MEDIUM, AND LUCKILY WAS ABLE TO AVOID ALL THE "CONSTRUCTION JUNK" THAT LITTERED THAT AREA. AFTER A VERY LONG TIME, I WAS ABLE TO SAFELY MANEUVER TO A SAFE STOP. WHEN I SPOKE WITH THE MECHANIC, HE TOLD ME THERE WERE NO BRAKE LINES.

NHTSA complaint #10462552 — an unverified report by a vehicle owner.

at 176,000 miles Minneapolis, MN

EQUIPMENT

TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT HE HEARD A RATTLING FROM UNDER THE VEHICLE. HE THEN INSPECTED THE VEHICLE AND REALIZED THAT THE SPARE TIRE HAD SEPARATED FROM THE VEHICLE WITHOUT HIM NOTICING. THE CONTACT ALSO MENTIONED THAT THE CABLE WAS CORRODED. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 176,000. ..UPDATED 10/21/11 *BF UPDATED 10/26/11

NHTSA complaint #10426479 — an unverified report by a vehicle owner.

at 168,241 miles West Grove, PA

EQUIPMENT ADAPTIVE/MOBILITY

HAVE OWNED MY 2002 CHEVY SILVERADO SINCE NEW. I HAVE NEVER GOTTEN A FLAT TIRE WITH THIS TRUCK UNTIL A COUPLE OF WEEKS AGO. I GOT A FLAT TIRE ON MEMORIAL DAY ON A FOUR LANE HIGHWAY (RT-1). I WAS IN AN ODD SPOT TO MOVE FARTHER FROM THE TRAFFIC LANE AND I COULD NOT GET THE TRUCK HIGH ENOUGH WITH THE FACTORY JACK THAT WAS PROVIDED. I FIGURED IT WAS BECAUSE OF THE UNEVEN GROUND I WAS ON. ABOUT A WEEK LATER I HAD A BLOW OUT WITH THE SAME TIRE IN A PARKING GARAGE (NICE LEVEL FLAT CONCRETE SURFACE). I HAVE BEEN A MECHANIC IN ABOUT 1975. HOLD MY PA STATE INSPECTION LICENSE AND WAS A ASE CERTIFIED MECHANIC. THE SUPPLIED JACK WITH THE SAME FACTORY SIZE TIRES WILL NOT GET THE VEHICLE HIGH ENOUGH TO CHANGE THE TIRES. I TRIED THE FACTORY RECOMMENDED SPOTS AND COUPLE OF OTHERS. HOW COULD GM PUT PEOPLE IN A POSITION LIKE THIS? SOMEBODY COULD GET KILLED TRYING TO USE THIS EQUIPMENT.

NHTSA complaint #10339580 — an unverified report by a vehicle owner.

at 82,000 miles LOM, IL

EQUIPMENT

WHEN TRAVELING AT A LOW RATE OF SPEED AND ATTEMPTING TO BRAKE THE ABS BRAKE SYSTEM ENGAGES AND DOES NOT ALLOW ME TO STOP WHEN NECESSARY. THIS HAPPENS EVERY TIME I TRY TO STOP AT A LOW RATE OF SPEED. THIS WAS CORRECTED ONCE BY RECALL NUMBER 05V379000, HOWEVER THE PROBLEM HAS NOT BEEN PERMANENTLY FIXED AND WE ARE IN DANGER EVERY TIME WE DRIVE THE VEHICLE.

NHTSA complaint #10247174 — an unverified report by a vehicle owner.

at 90,000 miles Mechanicsburg, PA

EQUIPMENT

STOPPING THE VEHICLE, THE ANTI-LOCK BRAKES WOULD KICK IN AT AROUND 3 TO 5 MILES PER HOUR AND THE VEHICLE WOULD NOT STOP, WOULD ROLL A FEW MORE FEET. ALMOST HIT A WOMAN AND CHILD IN CROSS WALK, HAD TO STAND UP ON BRAKES. THIS NOT STOPPING HAPPENED 5 OR 6 TIMES, THIS WAS THE CAME REACTION AS IN 2005 RECALL, CALLED GM. GM CHEVROLET CUSTOMER ASSISTANCE CENTER SAID, GO AND GET THIS PROBLEM CONFIRMED BY A GM DEALERSHIP, DID OCT. 9, '08 AND THEY SAID CORROSION BUILD IN SAME AREA, BUT BECAUSE RIGHT FRONT HUB WAS REPLACED WITH A NON GM PART (AFTER MARKET PART) THEY HAVE NO RESPONSIBILITY. THIS HUB CAME WITH THE SENSOR ATTACHED. IN 2005 MY 2002 CHEVROLET SILVERADO WAS ISSUED A RECALL FOR SEVERE CORROSION AREA BETWEEN THE FRONT HUB/BEARING ASSEMBLY AND THE WHEEL SPEED SENSOR. THEY FOUND THE LEFT SIDE SENSOR WAS MISSING AN O-RING, THEY INSTALLED UNDER THE RECALL. THE VEHICLE IS DOING THE SAME THING AND A LOCAL DEALERSHIP SERVICE DEPARTMENT CONFIRMED THIS SAME CORROSION PROBLEM. CALLED CHEVROLET CUSTOMER ASSISTANCE CENTER OCT 10, 08. GM CHEVROLET CUSTOMER ASSISTANCE CENTER CALLED ME MONDAY OCT, 20, '08 AND SAID THAT ONCE THE RECALL WAS FIXED, (HOW DID THEY FIX CORROSION) THE SAME PROBLEM IS NOW MY PROBLEM. WHEN I DROPPED OFF THE VEHICLE THE BRAKES WERE BAD, WHEN I PICKED IT UP AT THE END OF THE DAY THEY WERE 10 TIME WORSE, REALLY UNSAFE TO DRIVE. THEY DID NOT CHARGE ME A DIME, SAID THAT THEY WOULD WORK IT OUT WITH LOCAL REP. I WILL GET THE VEHICLE FIXED, BUT HOW DOES THIS CORRECT THE PROBLEM?

NHTSA complaint #10246074 — an unverified report by a vehicle owner.

at 64,000 miles Rochester, NY

TRAILER HITCHES

OEM HITCH ON 2002 CHEVROLET SILVERADO 1500 IS DISPLAYING CRACKING/FAILURE AROUND THE RECEIVER WELDS. ENTIRE HITCH WILL NEED TO BE REPLACED.

NHTSA complaint #10191884 — an unverified report by a vehicle owner.

at 37,720 miles West Newfield, ME

EQUIPMENT

AT 37720 MILES ON 2002 CHEVROLET 4X4 PICKUP. TOOK VEHICLE TO DEALER FOR SAFETY INSPECTION AND SERVICE TO GM DEALERSHIP. WAS INFORMED THAT VEHICLE WOULD NOT PASS INSPECTION DUE TO BRAKE ROTORS AND PADS BEING RUSTED AND WORN OUT. THIS WAS IN MARCH 2005. IN OCTOBER 2005 RECEIVED RECALL NOTICE RELATING TO SEVERE CORROSION BETWEEN FRONT HUB/BEARING AND SPEED SENSOR. FILLED FOR A CLAIM REIMBURSEMENT DUE TO THE FACT THAT ALL PARTS WERE INTER RELATED. ALSO EVEN THE REPAIR INVOICE STATED WORN OUT/RUSTED. WAS INFORMED THAT NO REIMBURSEMENT WOULD BE PAID.

NHTSA complaint #10148995 — an unverified report by a vehicle owner.

at 31,247 miles Galliano, LA

EQUIPMENT

2002 SILVERADO 1500 2WD REG CAB,PURCHASED ON 11-21-01. VEHICLE WAS REPAIRED AT 2 DEALERSHIPS. MECHANICS CAN ONLY RESOLVE PROBLEM FOR A SHORT PERIOD. SEEMS LIKE A RECALL IS NEEDED.*AK REPAIRED ON 8-22-02 TOWING REQUIRED REPLACED DISTRIBUTOR CAP & ROTOR INSTALLED INSULATION ON A/C LINE (LEAKING WATER INTO DISTRIBUTOR CAP) REPAIRED 10-29-02 TOWING REQUIRED LEAKING WATER IN DISTRIBUTING HOUSING REPLACED DISTRIBUTOR HOUSING CAP AND ROTOR REINSULATE A/C SUCTION LINE REPAIRED 10-3-03 TOWING REQUIRED LEAKING WATER IN DISTRUBUTOR CAP. REPLACED CAP AND ROTOR REPAIRED 12-30-03 TOWING REQUIRED REPLACED CORRODED CAP AND ROTOR DUE TO MOISTURE . 1-28-04 TOWING REQUIRED WAITING FOR THE FINDING OF THE REPAIRS ANTICIPATING SAME RESULTS.

NHTSA complaint #10055080 — an unverified report by a vehicle owner.

Other 2002 Chevrolet Silverado 1500 problems

← Full 2002 Chevrolet Silverado 1500 report