2013 Chevrolet Silverado 1500 airbag problems

AIR BAGS

I am submitting this complaint regarding an unrepaired Takata airbag recall associated with my vehicle VIN and concerns related to dealership representations and compliance charges at the time of sale. My vehicle currently shows an active unrepaired Takata airbag recall under NHTSA Recall Number 21V053 with recall status listed as “Recall Incomplete.” The recall states that the passenger-side front airbag inflator may rupture and send metal fragments into the vehicle interior, potentially causing serious injury or death. The vehicle was purchased on October 30, 2023 from an Alexandria, La Used car lot. Despite this unresolved federally recognized safety recall, a “compliance” fee was charged in the sales transaction. I was not informed that the vehicle had an active unrepaired Takata airbag recall associated with the VIN at the time of sale. I have also filed complaints with Louisiana regulatory authorities regarding the transaction. During review of the matter and related documentation, I discovered that the vehicle had an active unrepaired Takata recall associated with the VIN which currently remains listed as “Recall Incomplete” in the NHTSA database. I am requesting that this complaint be documented and reviewed regarding the unresolved safety recall and the representations made during the sale of the vehicle. The unrepaired Takata recall remains active on the vehicle while it sits in my driveway unused pending an ongoing rescission dispute. According to the recall notice, the inflator propellant may degrade over time from age, heat, and humidity exposure, increasing the risk that the passenger-side airbag inflator could rupture during deployment and send metal fragments into the vehicle, potentially causing serious injury or death.

NHTSA complaint #11739656 — an unverified report by a vehicle owner.

AIR BAGS

4x4 light comes on every once in a while Airbag light come on says service

NHTSA complaint #11656744 — an unverified report by a vehicle owner.

AIR BAGS

The contact owns a 2013 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 21V053000 (Air Bags) and requested to be removed from the recall distribution list. The local dealer and manufacturer were not contacted.

NHTSA complaint #11655234 — an unverified report by a vehicle owner.

AIR BAGS

On [XXX] pursuant to an appointment, I arrived at Riverside Chevrolet Buick GMC located at 100 Hwy 411 E in Rome Ga 30161 @ [XXX], to have the recalled Takata airbag replaced in our Chevrolet Silverado 1500. At that time, the Dealer failed and refused to replace the defective airbag, without giving a sufficient reason, and I left the dealership. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11592349 — an unverified report by a vehicle owner.

AIR BAGS

The contact owns a 2013 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) and would like to be removed from the recall distribution list. The local dealer was contacted. The manufacturer was not contacted.

NHTSA complaint #11580058 — an unverified report by a vehicle owner.

AIR BAGS

The contact owns a 2013 Chevrolet Silverado 1500. The contact stated while driving at various speeds, the engine made an abnormal sound. The air bag warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed and determined that the alternator needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 128,400.

NHTSA complaint #11580126 — an unverified report by a vehicle owner.

AIR BAGS

The contact owns a 2013 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not diagnosed or repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 21V054000 (Air Bags), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 57,000.

NHTSA complaint #11552076 — an unverified report by a vehicle owner.

AIR BAGS

The contact owns a 2013 Chevrolet Silverado 1500. The contact stated while driving 40 MPH, the message "Service Air Bags" was displayed. The dealer was notified of the failure, and an appointment was scheduled for a diagnostic test. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure and informed the contact that an unknown recall related to the failure was previously completed on the vehicle. The manufacturer referred the contact to the dealer. The failure mileage was approximately 165,000.

NHTSA complaint #11550628 — an unverified report by a vehicle owner.

AIR BAGS

Takata Recall. The contact owns a 2013 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 21V053000 (Air Bags). An unknown dealer was made aware of the issue and the contact was informed that the dealer was not responsible for any damages to the dashboard while performing the recall repair. The contact was concerned that the dashboard would be damaged during the recall repair and stated that he should not be responsible for any damages incurred by the dealer. The contact declined to allow the dealer to perform the recall repair. The manufacturer was made aware of the issue but provided no assistance. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint #11529368 — an unverified report by a vehicle owner.

AIR BAGS

Takata Recall. The contact owns a 2013 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made not aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint #11454429 — an unverified report by a vehicle owner.

AIR BAGS

Our company no longer owns this vehicle. It was sold.

NHTSA complaint #11453598 — an unverified report by a vehicle owner.

AIR BAGS

I ow n a 2013 Silverado that I purchased new. I received a recall notice February 2021 which I believe is the second one. I have not been contacted and when I call Chevrolet customer assistance center, my calls are dropped after putting on hold. How long is this to take ? I don't feel safe when I have a passenger with me.

NHTSA complaint #11446119 — an unverified report by a vehicle owner.

AIR BAGS

Takata recall. The contact owns a 2013 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts are not available.

NHTSA complaint #11444552 — an unverified report by a vehicle owner.

AIR BAGS

Takata recall. The contact owns a 2013 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not made aware of the issue. The manufacturer was made aware of the issue but informed the contact that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11443213 — an unverified report by a vehicle owner.

AIR BAGS

I was notified of the air bag recall in February 2021. To date, I have not heard anything from anyone about replacement of the passenger-side airbag. When I check the recall on line I see that the "remedy is not available". How long do I need to wait to get this resolved?

NHTSA complaint #11443118 — an unverified report by a vehicle owner.

AIR BAGS

Takata recall. The contact owns a 2013 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer and manufacturer were not yet contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11441256 — an unverified report by a vehicle owner.

AIR BAGS

Takata recall. The contact owns a 2013 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts are not available.

NHTSA complaint #11438181 — an unverified report by a vehicle owner.

AIR BAGS

The manufacturer has known about the problem with the passenger air bag for years and waited until February 2021to issue a recall. When the manufacturer was asked on 7-22-2021 when this problem would be fixed they responded that they do not have a remedy for the problem. It seems to me that they are dragging tier feet in the hope that the problem will fix itself through attrition of the affected vehicles. unless the government pressures the manufacturer by the use of fines or sanctions, they don't have any real reason to fix this problem in a timely manner.

NHTSA complaint #11425972 — an unverified report by a vehicle owner.

AIR BAGS

Takata recall. The contact owns a 2013 Chevrolet Silverado 1500. The contact received a notification for NHTSA Campaign Number: 21V053000 (Air Bags) however, the part to do the recall repair was unavailable. The contact had taken the vehicle to the dealer for the recall repair however, the contact was informed that parts were not yet available and that he would receive a call once parts were available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Vin tool confirms parts not available.

NHTSA complaint #11425099 — an unverified report by a vehicle owner.

AIR BAGS

Airbag was repaired under Takata recall on 6/15/21, 24,122 miles on vehicle. Service airbag warning comes on the next day. Back to dealer and they said warning light is not related to what they did and just a coincidence. Hard to believe. Are there any other complaints of this happening ? Thanks

NHTSA complaint #11424408 — an unverified report by a vehicle owner.

AIR BAGS

I recently purchased this Pick UP and checked on-line for any Recalls. There was one on the airbag - needs replacement of some components. As of 6/28/21, the Recall still states parts are unavailable. I need to be informed when I need to contact Service Center for Repair. My Name is [XXX] My email is [XXX] My Phone Number and Text is [XXX] Please keep me updated with any changes. Thank You. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #11422541 — an unverified report by a vehicle owner.

AIR BAGS

Received a recall notice of March 2021, even though part failure presents a serious physical threat to vehicle occupants, manufacturer fails to provide replacement airbag in a timely manner.

NHTSA complaint #11421410 — an unverified report by a vehicle owner.

AIR BAGS

Takata recall. The contact owns a 2013 Chevrolet Silverado 1500. The contact received notification of NHTSA campaign number: 21V053000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Neither the dealer nor the manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

NHTSA complaint #11420976 — an unverified report by a vehicle owner.

AIR BAGS

Takata recall. The contact owns a 2013 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) however, the part to the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

NHTSA complaint #11420461 — an unverified report by a vehicle owner.

AIR BAGS

Safety recall sent to me in March of 2021. It is June 7, 2021 and no remedy is available.

NHTSA complaint #11419944 — an unverified report by a vehicle owner.

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V054000 (AIR BAGS). THE VEHICLE WAS TAKEN TO CHEVROLET CADILLAC OF BEND (345 NE 3RD ST, BEND, OR 97701) FOR THE RECALL REPAIR HOWEVER, THE THREADS OF THE AIR BAG RUPTURED, PREVENTING THE AIR BAG INFLATOR FROM SEALING ONTO THE AIR BAG. THE VEHICLE WAS NOT YET REPAIRED. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.

NHTSA complaint #11415173 — an unverified report by a vehicle owner.

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V054000 (AIR BAGS). SUNSHINE CHEVROLET (100 THUNDERLAND CIR, ARDEN, NC 28704) WAS MADE AWARE OF THE ISSUE. THE CONTACT WAS INFORMED THAT THE FRONT PASSENGER'S SIDE DASHBOARD MAY BE DAMAGED DURING THE RECALL REPAIR. THE CONTACT WAS INFORMED THAT NEITHER THE MANUFACTURER NOR THE DEALER WOULD BE LIABLE FOR ANY DAMAGES TO THE DASHBOARD. ADDITIONALLY, THE VEHICLE WARRANTY WOULD NOT COVER THE COST TO REPAIR OR REPLACE THE DASHBOARD. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11415008 — an unverified report by a vehicle owner.

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V054000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SUN CHEVROLET (2939 WASHINGTON RD, CANONSBURG, PA 15317) AND THE MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11408442 — an unverified report by a vehicle owner.

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V053000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. A DEALER WAS NOT CONTACTED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11408129 — an unverified report by a vehicle owner.