FaultScore

2021 Chevrolet Silverado 1500 door lock problems

15 of the 1,068 complaints about the 2021 Chevrolet Silverado 1500 are about the doors, latches and locks — 1% of everything reported for this model year. Half of the failures with a mileage on record happened before 45,000 miles.

A

15

Complaints

0

Crashes

0

Fires

0

Injuries

Exactly what failed

Latches/Locks/Linkages 7 46.7%
Latch 5 33.3%
Lock 1 6.7%
Lock 1 6.7%
Fueling/Charging Door/Hatch/Port 1 6.7%

Doors, Latches & Locks across every Chevrolet Silverado 1500 year

2008 37 57.8%
2021 15 23.4%
2022 12 18.8%

What owners said

Filed with NHTSA, in their own words.

at 22,000 miles Wind Gap, PA

LATCHES/LOCKS/LINKAGES

The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that after parking the vehicle, it was later discovered that the rear tailgate door had erroneously opened. The contact indicated that the failure had occurred on multiple occasions. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure but no assistance was offered. The failure mileage was 22,000.

NHTSA complaint #11734904 — an unverified report by a vehicle owner.

Winona, MN

LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH

The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that on several occasions while driving at various speeds, the tailgate inadvertently opened. The tailgate was closed, but the tailgate reopened unexpectedly within several seconds. The contact stated that while the vehicle was parked, the tailgate opened unexpectedly. After closing the tailgate, the tailgate reopened within several seconds. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was not available.

NHTSA complaint #11726940 — an unverified report by a vehicle owner.

at 52,000 miles Ottawa, IL

LATCHES/LOCKS/LINKAGES

The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while driving approximately 30 MPH, a message that the rear tailgate was open was displayed. The vehicle was stopped and inspected, and discovered that the tailgate had erroneously opened while driving. After closing the tailgate and driving away, the failure reoccurred. The contact stated that the failure occurred several times while the vehicle was parked. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The contact was informed that the VIN was not included in NHTSA Campaign Number: 24V060000 (LATCHES/LOCKS/LINKAGES). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 52,000.

NHTSA complaint #11723356 — an unverified report by a vehicle owner.

at 65,000 miles North Tonawanda, NY

LATCHES/LOCKS/LINKAGES:TAILGATE:LOCK

The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the tailgate became inoperable and unexpectedly unlatched and lowered. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 65,000.

NHTSA complaint #11709900 — an unverified report by a vehicle owner.

at 84,000 miles Youngsville, NY

LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH

The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that after activating the 4WD in the driveway and going onto the road, while in 4WD and driving 35 MPH, the transfer case began making a blender-type sound with a pinging sound coming from the vehicle. The contact stated that the tailgate unexpectedly opened while driving on a side road without warning. The contact had to manually operate the tailgate; however, the button was nonfunctional. There were no warning lights illuminated. The contact linked the failure to the Customer Satisfaction Program N212328090 and GM Bulletin N232426400. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 84,000.

NHTSA complaint #11703938 — an unverified report by a vehicle owner.

at 500 miles Detroit, MI

LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK

The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that the vehicle failed to start. The vehicle was taken to the local dealer, where it was diagnosed and determined that the battery needed to be replaced. The vehicle was repaired on two occasions, but the failure persisted. While attempting to open the trunk, the trunk failed to open. The manufacturer was not contacted. The failure mileage was approximately 500.

NHTSA complaint #11688972 — an unverified report by a vehicle owner.

at 42,000 miles Corfu, NY

LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH

The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that after power washing the vehicle, the tailgate opened unexpectedly. There were no warning lights illuminated. The contact used a bungee cord to secure the tailgate. The contact stated that the vehicle should be included in Customer Satisfaction Program: N232426401. The contact called the local dealer, who confirmed there was no recall coverage on the VIN for the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 42,000.

NHTSA complaint #11682330 — an unverified report by a vehicle owner.

at 117,000 miles Great Bend, KS

LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH

The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that after arriving to her destination, the contact became aware that the tailgate was unintendedly lowered. While attempting to close the tailgate, the tailgate failed to latch securely. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 117,000.

NHTSA complaint #11673995 — an unverified report by a vehicle owner.

at 56,000 miles Fairgrove, MI

LATCHES/LOCKS/LINKAGES

The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while stopped, there was an abnormal sound coming from the vehicle. The contact stated that the rear tailgate had opened independently. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 56,000.

NHTSA complaint #11652548 — an unverified report by a vehicle owner.

at 48,000 miles Bend, OR

LATCHES/LOCKS/LINKAGES

The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that the rear tailgate opened unexpectedly and without warning. The dealer and the manufacturer were made aware of the failure, and informed the contact that the vehicle was not included in NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages). The vehicle was not repaired. The failure mileage was approximately 48,000.

NHTSA complaint #11651802 — an unverified report by a vehicle owner.

at 29,364 miles Roscommon, MI

LATCHES/LOCKS/LINKAGES

The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that when the driver's door was opened the tailgate opened inadvertently. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages). The manufacturer was notified of the failure. The failure mileage was 29,364.

NHTSA complaint #11620547 — an unverified report by a vehicle owner.

at 34,000 miles Fredericksburg, PA

LATCHES/LOCKS/LINKAGES

The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while parking the vehicle, the transmission was shifted into reverse(R) and the contact became aware that the tailgate had opened while driving. The contact stated that he closed the tailgate however, the tailgate independently opened again. The contact drove the vehicle to a dealer who diagnosed the vehicle and determined that the tailgate electrical switch needed to be replaced. The vehicle was repaired. The contact had researched online and related the failure to NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages). The contact contacted the manufacturer and was informed that the VIN was not included in the recall. The failure mileage was approximately 34,000.

NHTSA complaint #11613810 — an unverified report by a vehicle owner.

Sandy Hook, KY

LATCHES/LOCKS/LINKAGES:FUELING/CHARGING DOOR/HATCH/PORT

The gas tank door will not stay shut. There’s is no damage something inside the bedside happened mechanical.

NHTSA complaint #11588554 — an unverified report by a vehicle owner.

at 45,000 miles Belmond, IA

LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH

The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while the vehicle was parked, the tailgate independently unlatched. The contact stated that the failure occurred several times during the snow season. Additionally, the contact stated that due to the tailgate independently unlatching, damage was caused to the center of the tailgate. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 45,000.

NHTSA complaint #11579583 — an unverified report by a vehicle owner.

at 26,000 miles Virginia, MN

LATCHES/LOCKS/LINKAGES

The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while driving at approximately 65 MPH, the tailgate was heard opening. No warning light was illuminated. The vehicle had not yet been taken to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 26,000.

NHTSA complaint #11521043 — an unverified report by a vehicle owner.

Other 2021 Chevrolet Silverado 1500 problems

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