Owners have filed 1,068 complaints
about the 2021 Chevrolet Silverado 1500 with NHTSA between 2020 and 2026.
The largest single group is the engine & cooling.
Across this model's run it ranks 8 of 32 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 73
Against the median year of the Chevrolet Silverado 1500. 50 means typical for this
model; 100 means roughly double.
Severity — 30
5.9% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 69
40% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2021 compares with every other Chevrolet Silverado 1500
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Body
2350.0%
Automatic Emergency Braking
715.2%
Latch
510.9%
Warnings
36.5%
Hard Parts Internal/Mechanical
24.3%
Engine Control Module (Ecu/Ecm)
24.3%
Adaptive Cruise Control
24.3%
Warnings
24.3%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
199.1%
1,000 – 9,999 miles
2713.0%
10,000 – 24,999 miles
209.6%
25,000 – 49,999 miles
3617.3%
50,000 – 74,999 miles
3416.3%
75,000 – 99,999 miles
2813.5%
100,000 – 149,999 miles
3918.8%
150,000+ miles
52.4%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Dec 2020peak 52Aug 2026
NHTSA investigations into the 2021 Chevrolet Silverado 1500
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
2
investigations are
still open.
EA26005Opened 20 Aug 2026Still openENGINE
Loss of motive power due to engine failure post recall remedy
On January 16, 2026, the Office of Defects Investigation (ODI) opened Recall Query RQ26001. This investigation was opened to assess the remedy effectiveness of Recall 25V-274. ODI has received complaints alleging engine failure in vehicles after the recall remedy had been completed, whether that remedy involved an oil viscosity change or a complete engine replacement. General Motors (GM) issued Recall 25V-274 to address concerns of engine failure in the L87 engines produced between March 1, 2021 and May 31, 2024. GM cited the root cause as a supplier manufacturing and quality issue. GM’s reca...
EA25007Opened 23 Oct 2025Still openENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL
Loss of motive power due to engine failure
The Office of Defects Investigation (ODI) has received 1,157 reports of engine bearing failure failures in the L87 6.2L engine produced by General Motors (GM). Of the 1,157 reports received, 173 are outside of the scope of recall 25V-274. These engines are installed in Model Years (MY) 2019–2024 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2021-2024MY Chevrolet Suburban and Tahoe, GMC Yukon/Yukon XL, and Cadillac Escalade/Escalade ESV vehicles. The subject engine failures were investigated as part of a Preliminary Evaluation (PE25001). GM determined that these engine failures were due to...
RQ26001Opened 16 Jan 2026Closed 20 Aug 2026ENGINE
Loss of motive power due to engine failure post recall remedy
On January 16, 2026, the Office of Defects Investigation (ODI) opened Recall Query RQ26001. This investigation was opened to assess the remedy effectiveness of Recall 25V-274. ODI has received complaints alleging engine failure in vehicles after the recall remedy had been completed, whether that remedy involved an oil viscosity change or a complete engine replacement. General Motors (GM) issued Recall 25V-274 to address concerns of engine failure in the L87 engines produced between March 1, 2021 and May 31, 2024. GM cited the root cause as a supplier manufacturing and quality issue. GM’s reca...
PE25001Opened 16 Jan 2025Closed 23 Oct 2025ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL
Loss of motive power due to engine failure
On January 16, 2025, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE25001 after receiving complaints and field reports concerning engine failures in MY2019-2024 GM’s full-size truck and SUV T1XX platform equipped with the L87 6.2L V8 engine. These complainants alleged engine bearing failures resulting in knocking and growling noises from the engine’s bottom end and in some cases more severe consequences such as broken connecting rods leading to engine damage, or engine failure. If the engine fails during vehicle operation, the vehicle will lose propulsion, increasing...
PE21010Opened 9 Apr 2021Closed 24 Aug 2023AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Air Bag Malfunction
On April 9, 2021, the Office of Defects Investigations (ODI) opened PE21-010 to investigate instances of air bag malfunction indicator light (MIL) illumination and potential for frontal air bag non-deployment in several vehicles manufactured by General Motors (GM). The vehicles included model year (MY) 2020 through 2021 CT4 and CT5 passenger cars, Sierra and Silverado trucks (1500/2500/3500 models), XT4 and MY 2021 Escalade, Suburban, Tahoe, Yukon SUVs.Technical Service Bulletin (TSB) 21-NA-005, issued in March 2021, addresses air bag MIL illumination with diagnostic trouble codes (DTCs) B0001...
Recalls on the 2021 Chevrolet Silverado 1500
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
26V083000
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE
General Motors, LLC is recalling certain 2020 Chevrolet Silverado 2500, 3500, GMC Sierra 2500, 3500, and 2020-2022 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles that may have been repaired incorrectly under recall 24V797. The transmission control valve may fail and cause the rear wheels to lock up.
Risk: Rear wheel lock up increases the risk of a crash.
25V274000
ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Risk: Engine failure increases the risk of a crash.
24V797000
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
Risk: Rear wheel lock-up can increase the risk of a crash.
21V985000
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
General Motors (GM) is recalling certain 2019-2021 GMC Sierra 1500 and Silverado 1500 vehicles equipped with certain accessory road tires and a 17" spare tire. The 17" spare tire provided with the vehicle is not compatible for use with the accessory wheels, which can cause the anti-lock brake system (ABS) to not function properly under certain conditions.
Risk: An ABS system that does not function properly can increase the risk of a crash.
21V495000
AIR BAGS:FRONTAL
General Motors, LLC. (GM) is recalling certain 2021 Chevrolet Silverado 1500 vehicles. The front driver's side air bag module may be missing one or more metal tabs that secure the plastic air bag cover to the housing.
Risk: The missing tabs may prevent the air bag from deploying properly, increasing the risk of injury in a crash.
20V811000
SEAT BELTS
General Motors, LLC (GM) is recalling certain 2020 Chevrolet Bolt EV and 2021 GMC Canyon and Sierra 1500, 2500 and 3500, Yukon, Yukon XL, Cadillac Escalade and Escalade ESV and Chevrolet Blazer, Camaro, Colorado, Equinox, Silverado 1500, 2500 and 3500, Suburban and Tahoe vehicles. Incorrect bolts may have been used at one or more fastening locations to secure the seat belts to the vehicle. If an incorrect bolt was used, the seat belt may not be properly attached to the vehicle.
Risk: If a seat belt assembly is not properly attached to the vehicle, the seat belt may not properly restrain an occupant in the event of a crash, increasing the risk of injury.
20V792000
SEAT BELTS
General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.
Risk: If a seat-belt bracket is not secured, the seat belt may not properly restrain an occupant in the front-row center seat position, increasing the risk of injury in a crash.
20V684000
TIRES
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, GMC Acadia and Chevrolet Traverse vehicles and 2020-2021 Chevrolet Silverado 1500, GMC Sierra 1500 vehicles. The vehicles may have been manufactured with Continental tires that were overcured.
Risk: Overcured tires may experience a carcass break in the sidewall resulting in a sudden air loss or could develop a belt edge separation which could lead to partial or full tread/belt loss. Either condition increases the risk of a crash.
Reports where the owner recorded a crash, a fire, an injury or a death.
Las Vegas, NVCrash
SEAT BELTS
Turned from [XXX] into my street, about 9 houses down, i could not brake or turn steering wheel. Ended up hitting 2 cars, the problem was that the air bags did not deploy and the seat belt did not lock. truck was totalled. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11756532 — an unverified report by a vehicle owner.
Las Vegas, NVCrash
AIR BAGS
Turned from [XXX] into my street, about 9 houses down, i could not brake or turn steering wheel. Ended up hitting 2 cars, the problem was that the air bags did not deploy and the seat belt did not lock. truck was totalled. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11756532 — an unverified report by a vehicle owner.
Las Vegas, NVCrash
SERVICE BRAKES
Turned from [XXX] into my street, about 9 houses down, i could not brake or turn steering wheel. Ended up hitting 2 cars, the problem was that the air bags did not deploy and the seat belt did not lock. truck was totalled. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11756532 — an unverified report by a vehicle owner.
Auburn, ALCrash3 injured
POWER TRAIN
My 2021 Chevrolet Silverado RST 4x4 5.3L V8 was a Certified Pre-Owned vehicle purchased through a GMC dealership, strictly maintained by certified GMC service departments, and had its torque converter replaced one year prior in accordance with a manufacturer Technical Service Bulletin (TSB). One week before a scheduled round-trip journey from Alabama to North Carolina, the truck underwent a comprehensive multi-point inspection, oil change, and tire rotation at an authorized Chevrolet dealership. While driving on the highway, I came to a complete stop due to an accident ahead, but when traffic resumed a forward-moving pace, the drivetrain completely lost the ability to propel the vehicle without any prior warning signs or symptoms of mechanical failure. While immobilized and contacting 911 and towing services, I attempted to cycle through all drive modes—including Auto, 4-High, 4-Low, and 2WD—but none succeeded in transferring power to the wheels; though the engine would still rev, no power reached the tires. No dashboard warning lights illuminated prior to the drivetrain failure, though a check engine light did appear after the vehicle became immobile when I was switching through drive modes. Because there was no available highway shoulder or exit to seek safety, and due to the sudden nature of the mechanical failure, emergency vehicles and tow trucks could not safely divert traffic or move the vehicle in time, resulting in a severe rear-end collision that caused a total loss. The vehicle has not yet undergone a mechanical inspection, but it is currently under a 60-day hold for examination by insurance adjusters and legal counsel, and it remains available for a formal teardown upon request.
NHTSA complaint #11745764 — an unverified report by a vehicle owner.
Ham Lake, MNCrash
POWER TRAIN
Loud ticking noise and power loss. Transmission shift slips from 2ed to 3rd .Recall to factory for check up. Said no problem? Changed oil. They say it was good. It is not.
NHTSA complaint #11742567 — an unverified report by a vehicle owner.
Ham Lake, MNCrash
ENGINE
Loud ticking noise and power loss. Transmission shift slips from 2ed to 3rd .Recall to factory for check up. Said no problem? Changed oil. They say it was good. It is not.
NHTSA complaint #11742567 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Fredericksubrg, TX
STEERING
When I put the pickup in park, I get a message that states "Shift to Park". The pickup is completely stopped, the gear shift indicator is in "P". When I get out of the vehicle I get two loud two-horn alerts indicating that the pickup in not in Park, when in fact it is. Doing some research, I have seen that this is a common problem for GM vehicles. The console shift vehicles are actually involved in a class action lawsuit, while the steering column shift vehicles are not.
NHTSA complaint #11758467 — an unverified report by a vehicle owner.
Fredericksubrg, TX
UNKNOWN OR OTHER
When I put the pickup in park, I get a message that states "Shift to Park". The pickup is completely stopped, the gear shift indicator is in "P". When I get out of the vehicle I get two loud two-horn alerts indicating that the pickup in not in Park, when in fact it is. Doing some research, I have seen that this is a common problem for GM vehicles. The console shift vehicles are actually involved in a class action lawsuit, while the steering column shift vehicles are not.
NHTSA complaint #11758467 — an unverified report by a vehicle owner.
Fredericksubrg, TX
ELECTRICAL SYSTEM
When I put the pickup in park, I get a message that states "Shift to Park". The pickup is completely stopped, the gear shift indicator is in "P". When I get out of the vehicle I get two loud two-horn alerts indicating that the pickup in not in Park, when in fact it is. Doing some research, I have seen that this is a common problem for GM vehicles. The console shift vehicles are actually involved in a class action lawsuit, while the steering column shift vehicles are not.
NHTSA complaint #11758467 — an unverified report by a vehicle owner.
Otis, LA
UNKNOWN OR OTHER
Check engine for cam shaft sensor wiring harness burnt up and damaged in numerous places shows bulletin board for this issue online but no recall has been made for this safety issue
NHTSA complaint #11758295 — an unverified report by a vehicle owner.
Saint Augustine, FL
POWER TRAIN
Vehicle bucks upon acceleration in the rear end. Dealer recommends replacing the transmission.
NHTSA complaint #11758018 — an unverified report by a vehicle owner.
Waynesville, NC
STRUCTURE:BODY
The paint is coming off of the roof of my 2021 Chevrolet Silverado pick up truck. This is a common problem with the white color vehicles from Chevrolet. This is a safety issue due to paint chips and paint pieces falling down on the windshield.
NHTSA complaint #11757899 — an unverified report by a vehicle owner.
Albuquerque, NM
ENGINE
Currently had my engine go into "limp mode" after checked engine light came on with code p1010. The coolant control valve is what is the problem, and GM/Chevy has issued a special coverage on this known part for my year make and model (Bulletin N252508341). However, according to the dealership, my VIN does not qualify for this known issue, regardless of my faulty part matching the special coverage for the year make and model of my vehicle. Now I'm stuck paying for the empty promise from Chevy.
NHTSA complaint #11757924 — an unverified report by a vehicle owner.
Alvin, TX
POWER TRAIN
Shuddering at 25 to 50 mph, harsh shifts, hesitation.
NHTSA complaint #11757759 — an unverified report by a vehicle owner.
San Antonio, TX
ELECTRICAL SYSTEM
The key will not release from the ignition when in park. This is all over the internet as a very big problem. People are bypassing the ignition interlock so they don’t have to leave the vehicle unattended with the key in the ignition inviting theft. Therefore while driving the ignition could be cut off and the key can come out. This is a huge safety issue. This will kill people.
NHTSA complaint #11757276 — an unverified report by a vehicle owner.
Las Vegas, NVCrash
SEAT BELTS
Turned from [XXX] into my street, about 9 houses down, i could not brake or turn steering wheel. Ended up hitting 2 cars, the problem was that the air bags did not deploy and the seat belt did not lock. truck was totalled. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11756532 — an unverified report by a vehicle owner.
Las Vegas, NVCrash
AIR BAGS
Turned from [XXX] into my street, about 9 houses down, i could not brake or turn steering wheel. Ended up hitting 2 cars, the problem was that the air bags did not deploy and the seat belt did not lock. truck was totalled. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11756532 — an unverified report by a vehicle owner.
Las Vegas, NVCrash
SERVICE BRAKES
Turned from [XXX] into my street, about 9 houses down, i could not brake or turn steering wheel. Ended up hitting 2 cars, the problem was that the air bags did not deploy and the seat belt did not lock. truck was totalled. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11756532 — an unverified report by a vehicle owner.
at 95,000 milesMidlothian, IL
ENGINE AND ENGINE COOLING
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated and the messages "Engine Power Reduced" and "Speed Limited to 65 MPH" were displayed. The vehicle was taken to a dealer, where it was diagnosed and determined that the engine coolant flow control valve and related components needed to be replaced. The vehicle was not repaired. The contact associated the failure with NHTSA Action Number: EA25007 (Engine, Engine and Engine Cooling). The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 95,000.
NHTSA complaint #11755936 — an unverified report by a vehicle owner.
at 95,000 milesMidlothian, IL
ENGINE
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated and the messages "Engine Power Reduced" and "Speed Limited to 65 MPH" were displayed. The vehicle was taken to a dealer, where it was diagnosed and determined that the engine coolant flow control valve and related components needed to be replaced. The vehicle was not repaired. The contact associated the failure with NHTSA Action Number: EA25007 (Engine, Engine and Engine Cooling). The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 95,000.
NHTSA complaint #11755936 — an unverified report by a vehicle owner.
Oklahoma City, OK
POWER TRAIN
On August 22, 2025 the malfunction indicator lamp (code: P146B Evap. purge pump) illuminated with no noticeable change. Ran codes at auto zone which stated engine failed and emissions not ready. August 25, 2025 drove to certified Chevy dealer dropped off vehicle and showed the service advisor the fix finder test results from auto zone as well as the illuminated indicator lamp (check engine light). August 26, 2025 picked up my vehicle with receipt stating "found dtc's P146b and P1467 stored in ECM (engine control module) for evap purge pump fault. inspected evap canister for any signs of fuel and none were found. replaced evap purge pump per special policy #N232395310. Cleared dtc and road tested vehicle to verify repair". September 9, 2025 my engine indicator light illuminated and my engine entered limp mode, a safety feature which reduces cylinder output/capacity. September 12, 2025 while in limp mode, I returned to the service dealer and informed them of the reduced power (limp mode) and my confusion as the second engine symbol that has been illuminated is in a different area than the first and my truck has ONE engine. (editor note: malfunction indicator lamp is for the emissions). My original transmission (8L90) was replace, because my vehicle was under power train warranty and the service advisor took it upon himself to approve the disassembly of my running, in good condition 8L90 transmission without consulting me or my approval. the 8L90 was "discontinued" for the 2020-2022 years without recall come to find out (sarcasm). I now have a new transmission (8L86-85) with the "special coverage" part (#N232395310) still connected, only now I have NO additional powertrain coverage for a new transmission, but the "special coverage" originally issued in 2023, BY MAIL, for 15 yr/150,000miles has extended two years plus mileage. (15 yr / 152,955) .The "special coverage" part should NOT affect the engine! Engines produce power/HEAT not CO2 . Sarbane - Oxley Act.
NHTSA complaint #11755329 — an unverified report by a vehicle owner.
Oklahoma City, OK
ENGINE
On August 22, 2025 the malfunction indicator lamp (code: P146B Evap. purge pump) illuminated with no noticeable change. Ran codes at auto zone which stated engine failed and emissions not ready. August 25, 2025 drove to certified Chevy dealer dropped off vehicle and showed the service advisor the fix finder test results from auto zone as well as the illuminated indicator lamp (check engine light). August 26, 2025 picked up my vehicle with receipt stating "found dtc's P146b and P1467 stored in ECM (engine control module) for evap purge pump fault. inspected evap canister for any signs of fuel and none were found. replaced evap purge pump per special policy #N232395310. Cleared dtc and road tested vehicle to verify repair". September 9, 2025 my engine indicator light illuminated and my engine entered limp mode, a safety feature which reduces cylinder output/capacity. September 12, 2025 while in limp mode, I returned to the service dealer and informed them of the reduced power (limp mode) and my confusion as the second engine symbol that has been illuminated is in a different area than the first and my truck has ONE engine. (editor note: malfunction indicator lamp is for the emissions). My original transmission (8L90) was replace, because my vehicle was under power train warranty and the service advisor took it upon himself to approve the disassembly of my running, in good condition 8L90 transmission without consulting me or my approval. the 8L90 was "discontinued" for the 2020-2022 years without recall come to find out (sarcasm). I now have a new transmission (8L86-85) with the "special coverage" part (#N232395310) still connected, only now I have NO additional powertrain coverage for a new transmission, but the "special coverage" originally issued in 2023, BY MAIL, for 15 yr/150,000miles has extended two years plus mileage. (15 yr / 152,955) .The "special coverage" part should NOT affect the engine! Engines produce power/HEAT not CO2 . Sarbane - Oxley Act.
NHTSA complaint #11755329 — an unverified report by a vehicle owner.
Oklahoma City, OK
FUEL/PROPULSION SYSTEM
On August 22, 2025 the malfunction indicator lamp (code: P146B Evap. purge pump) illuminated with no noticeable change. Ran codes at auto zone which stated engine failed and emissions not ready. August 25, 2025 drove to certified Chevy dealer dropped off vehicle and showed the service advisor the fix finder test results from auto zone as well as the illuminated indicator lamp (check engine light). August 26, 2025 picked up my vehicle with receipt stating "found dtc's P146b and P1467 stored in ECM (engine control module) for evap purge pump fault. inspected evap canister for any signs of fuel and none were found. replaced evap purge pump per special policy #N232395310. Cleared dtc and road tested vehicle to verify repair". September 9, 2025 my engine indicator light illuminated and my engine entered limp mode, a safety feature which reduces cylinder output/capacity. September 12, 2025 while in limp mode, I returned to the service dealer and informed them of the reduced power (limp mode) and my confusion as the second engine symbol that has been illuminated is in a different area than the first and my truck has ONE engine. (editor note: malfunction indicator lamp is for the emissions). My original transmission (8L90) was replace, because my vehicle was under power train warranty and the service advisor took it upon himself to approve the disassembly of my running, in good condition 8L90 transmission without consulting me or my approval. the 8L90 was "discontinued" for the 2020-2022 years without recall come to find out (sarcasm). I now have a new transmission (8L86-85) with the "special coverage" part (#N232395310) still connected, only now I have NO additional powertrain coverage for a new transmission, but the "special coverage" originally issued in 2023, BY MAIL, for 15 yr/150,000miles has extended two years plus mileage. (15 yr / 152,955) .The "special coverage" part should NOT affect the engine! Engines produce power/HEAT not CO2 . Sarbane - Oxley Act.
NHTSA complaint #11755329 — an unverified report by a vehicle owner.
at 49,000 milesEight Mile, AL
POWER TRAIN
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that there was an abnormal sound coming from the vehicle and the vehicle was jerking erratically. The contact stated that the transmission was shifting hard, and the vehicle drove abnormally rough. No warning lights were illuminated. The vehicle was taken to the dealer; however, the failure was not duplicated. The failure was persistent. The manufacturer was not made aware of the failure. The failure mileage was approximately 49,000.
NHTSA complaint #11754700 — an unverified report by a vehicle owner.
Stow, OH
POWER TRAIN
2021 Chevy Silverado 5.3 trail boss lifters has failed on this driver two times while driving on highway engine lost power with my family in the vehicle. Dealer warranty fixed lifter the first time lifter went out at 1100 miles. The vehicle has failed again with multiple lifters going out and camshaft needing being replaced also on my extended warranty at 73000 miles. I do not want to take this vehicle back in my possession as it has put me and my family at risk twice being stuck on highway with no power.
NHTSA complaint #11754540 — an unverified report by a vehicle owner.
at 73,000 milesStow, OH
ENGINE AND ENGINE COOLING
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the vehicle came to a complete stop without warning. The contact stated that the failure had occurred twice. During the first failure, the vehicle was towed to the dealer and a lifter inside the engine was replaced. The contact stated that after the second failure, the contact allowed the vehicle to sit for a while before restarting the vehicle and continued driving. The vehicle was driven to the dealer, where it was diagnosed and determined that a lifter and the camshaft needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 73,000.
NHTSA complaint #11754554 — an unverified report by a vehicle owner.
Stow, OH
ENGINE
2021 Chevy Silverado 5.3 trail boss lifters has failed on this driver two times while driving on highway engine lost power with my family in the vehicle. Dealer warranty fixed lifter the first time lifter went out at 1100 miles. The vehicle has failed again with multiple lifters going out and camshaft needing being replaced also on my extended warranty at 73000 miles. I do not want to take this vehicle back in my possession as it has put me and my family at risk twice being stuck on highway with no power.
NHTSA complaint #11754540 — an unverified report by a vehicle owner.
Harvest, AL
POWER TRAIN
On or around XXX a my 2021 Silverado started making a rattling sound from the engine. The truck began to stall and the engine shut off three times while driving. I attached scanner the next day and the track showed P00011 and P00016 codes. Those codes are for the Camshaft Sensor and the Crankshaft Sensor. I went online and did research about the two codes and discovered there had been a couple recalls for these codes concerning my year model truck: (Recall Number 25V-274; GM: Campain N252494000). NHTSA Engineering Analysis EA25007 or RQ26001 I spoke with the Dealer I purchased vehicle from (Lynn Layton Chevrolet - Decatur, Al)and they said they will not begin repairs until they receive payment from GM or myself. I then spoke with Tyler at GM Corporate Customer Service. He said my VIN was not included in the GM Campaign|Recall. I asked why not because it is a 2021 Silverado and I’m having the exact same problems as vehicles included in the recall. He said because they checked their system and the parts used on my truck were from a different manufacturer than those included on the recall. I said that shouldn’t matter because my truck is having the same exact problems. I asked him to check and see if GM would be able to provide financial assistance to have motor repaired or replaced. Tyler told me that GM will not do repairs - they will only replace the engine. He said GM would not provide any financial assistance because my truck has 170k plus miles on it. I informed Him that I had previously taken my truck to Lynn Layton Chevrolet about these symptoms and it was diagnosed as transmission/torque converter problem. They changed transmission fluid and charged me ~$700. I then asked if GM would authorize a “Goodwill Replacement”. He said they would not. I called Lynn Layton Decatur back and asked how much would engine and reps if I have to pay for it. They said 10k -12k A local mechanic said he will fix for $6,000. Please help me get this resolved. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION
NHTSA complaint #11753677 — an unverified report by a vehicle owner.
Harvest, AL
ENGINE
On or around XXX a my 2021 Silverado started making a rattling sound from the engine. The truck began to stall and the engine shut off three times while driving. I attached scanner the next day and the track showed P00011 and P00016 codes. Those codes are for the Camshaft Sensor and the Crankshaft Sensor. I went online and did research about the two codes and discovered there had been a couple recalls for these codes concerning my year model truck: (Recall Number 25V-274; GM: Campain N252494000). NHTSA Engineering Analysis EA25007 or RQ26001 I spoke with the Dealer I purchased vehicle from (Lynn Layton Chevrolet - Decatur, Al)and they said they will not begin repairs until they receive payment from GM or myself. I then spoke with Tyler at GM Corporate Customer Service. He said my VIN was not included in the GM Campaign|Recall. I asked why not because it is a 2021 Silverado and I’m having the exact same problems as vehicles included in the recall. He said because they checked their system and the parts used on my truck were from a different manufacturer than those included on the recall. I said that shouldn’t matter because my truck is having the same exact problems. I asked him to check and see if GM would be able to provide financial assistance to have motor repaired or replaced. Tyler told me that GM will not do repairs - they will only replace the engine. He said GM would not provide any financial assistance because my truck has 170k plus miles on it. I informed Him that I had previously taken my truck to Lynn Layton Chevrolet about these symptoms and it was diagnosed as transmission/torque converter problem. They changed transmission fluid and charged me ~$700. I then asked if GM would authorize a “Goodwill Replacement”. He said they would not. I called Lynn Layton Decatur back and asked how much would engine and reps if I have to pay for it. They said 10k -12k A local mechanic said he will fix for $6,000. Please help me get this resolved. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION
NHTSA complaint #11753677 — an unverified report by a vehicle owner.
at 105,000 milesRichmond, CA
POWER TRAIN
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while driving approximately 30 - 60 MPH, the transmission failed to shift properly, and the vehicle hesitated while depressing the accelerator pedal. A dealer was contacted. The vehicle was taken to the dealer to be diagnosed, and the contact was informed that the valve body needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The approximate failure mileage was 105,000.
NHTSA complaint #11753288 — an unverified report by a vehicle owner.
Bloomfield, IN
ENGINE
While driving at ~50mph, the truck immediately went into reduced power mode, temperatures spiked to 260 from 210. Engine code P1006 showed indicating coolant control valve failure. After experiencing, I discovered that GM issued Special Coverage for Coolant Control Valve (N252508341). However, the local Chevy dealership indicated my truck would not be covered even though it is within the timeframe/mileage, and falls in the year/make/model categories. According to them, the coverage is VIN specific and my VIN is not listed. They directed me to Chevrolet Customer Care. Customer Care did not acknowledge the Special Coverage until I directed them to the correct bulletin. They further indicated because my VIN was not covered, they would not be able to do anything. This issue is HIGHLY known by GM, but they have failed to remedy appropriately. It is also a safety hazard, especially in my case, where the failure occurred on the highway, at speed with cars behind me, and resulted in the truck immediately ceasing normal operation causing the potential for property damage and/or injury.
NHTSA complaint #11752784 — an unverified report by a vehicle owner.