10 of the
408 complaints about the 2002 Chevrolet Silverado 2500 are about the
body and structure — 2% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
55,000 miles.
C
10
Complaints
0
Crashes
1
Fires
1
Injuries
Exactly what failed
Structure
330.0%
Hinge AND Attachments
330.0%
Frame AND Members
110.0%
Body
110.0%
Tailgate
110.0%
Underbody Shields
110.0%
Body & Structure across every Chevrolet Silverado 2500 year
I BELIEVE THAT I ALSO HAVE A PROBLEM WITH MY IGNITION AND FRONT PANEL. I CAN PULL MY KEY OUT IN ANY POSITION. EVERYTHING LIGHTS UP ON THE DASHBOARD AT ONE TIME OR ANOTHER. IT HAS CALLED MY VEHICLE TO STALL OR EVEN SHUT DOWN ALTOGETHER. I DON'T UNDERSTAND WHY MY VEHICLE HAS NOT BEEN RECALLED. I HAVE HAD IT IN SEVERAL TIMES BUT AM UNABLE TO FIND OUT WHAT THE CAUSE IS. PLEASE HELP ME. MY TRUCK SCARES ME SO MUCH, I'M AFRAID TO DRIVE IT, ESPECIALLY ON THE FREEWAY, OR ROADS THAT ARE BLACKED OUT FOR CELL PHONES, AND NO WAY TO GET HELP.
NHTSA complaint #10577724 — an unverified report by a vehicle owner.
at 67,000 milesSeaford, DE
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
BRAKE LINES RUSTED OUT A HOLE THERE ARE 4 LINES GROUPED ON THE FRAME AT 67000 MILES 2 LINES RUSTED OUT AND AT 131,000 MILES 2 MORE RUSTED OUT BOTH TIMES . COMPLETE LOSS OF BRAKES PUSHES FLUID OUT USED EMERGENCY BRAKE TO STOP 2 TIME ALMOST REARENDED A CAR SWERVED RIGHT TO AVOID COLLISION.HAVE 2004 HD 2500 WITH SAME CONDITION S AT 48000 MILES. CHEVROLET NEEDS TO MAKE THIS RIGHT TO PEOPLE .
NHTSA complaint #10515080 — an unverified report by a vehicle owner.
at 55,000 milesBellevue, NE
STRUCTURE:BODY
WHILE TRAILERING MY BOAT ON I29, 2002 2500 HD, DRIVER FRONT TIRE TREAD SEPARATED CAUSING SIGNIFICANT DAMAGE TO FENDER, DOOR, BUMPER, BUMPER COVER, BUMPER VALANCE, DRIVING LIGHT, AND FENDER FLARE. TIRE DID STAY INFLATED. I TOOK PICTURES. TIRE FIRESTONE STEELTEX A-T.
NHTSA complaint #10514785 — an unverified report by a vehicle owner.
at 38,966 milesWoodbine, MD
STRUCTURE:FRAME AND MEMBERS
I WANT TO ADD ANOTHER CASE TO YOUR INVESTIGATION OF BRAKE LINE FAILURES ON GM TRUCKS. I LIVE IN MARYLAND AND HAVE A 2002 CHEVY SILVERADO 2500HD WITH ONLY 40,000 MILES ON IT. MY BRAKE LINES RUSTED THROUGH IN THREE SEPARATE INCIDENTS THIS YEAR. FIRST, THE FRONT WHEEL SPEED SENSORS/ABS SYSTEM FAILED IN APRIL, 2010. NEXT, IN JULY, THE FRONT PART OF THE LINES GAVE WAY WHEN BEING BACKED OUT OF THE GARAGE AFTER GETTING AN OIL CHANGE. THAT GARAGE REPLACED THE FRONT PART OF THE BRAKE LINES ONLY. FINALLY IN SEPTEMBER, THE REAR BRAKE LINES RUSTED THROUGH RIGHT IN MY DRIVEWAY. LUCKILY, I WAS NOT TRAVELING AT SPEED FOR EITHER OF THESE EVENTS, BUT IT WAS A MAJOR EXPENSE AND INCONVENIENCE, ESPECIALLY HAVING IT HAPPEN TWICE LIKE THAT. I ALSO HAD THE LINE ON THE POWER STEERING FLUID COOLER RUST THROUGH IN THE APRIL REPAIR, AND THERE IS WAY MORE RUST IN GENERAL ON THE UNDERCARRIAGE THAN THERE SHOULD BE. THE BODY AND ENGINE ARE JUST FINE. I HOPE YOUR INVESTIGATION LEADS TO A RECALL.
NHTSA complaint #10376452 — an unverified report by a vehicle owner.
at 35,000 milesFrederick, MD
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
SILVERADO 2500 HD V8 BRAKE & ROTOR REPLACEMENT 37,800 MILES WE PURCHASED A BRAND NEW 2002 CHEVROLET SILVERADO HD 4 X 4 FROM FITZGERALD AUTO MALL. THE TRUCK WAS PAMPERED, NO ROUGH OFF ROAD EXCURSIONS, EVEN KEPT IT IN THE GARAGE. WITH ONLY 37,800 MILES WE WERE LITERALLY SHOCKED TO DISCOVER ALL FOUR ROTORS NOT ONLY HAD SIGNIFICANT RUST BUT METAL WAS ACTUALLY CHIPPING, FLAKING, AND CRUMBLING FROM THE ROTORS. ALL FOUR ROTORS HAD TO BE REPLACED ALONG WITH THE BRAKE PADS. THE PADS HAD WORN BUT NOT [REPEAT NOT] DOWN TO THE "WEAR SENSORS" AND WERE REPLACED FOR SAFETY REASONS. THE COST FOR THE REPAIR WAS $1,150.00. WE HAVE OTHER VEHICLES "NONE OF THEM MANUFACTURED BY GM" AND NEVER EXPERIENCED THIS TYPE OF WEAR OR DAMAGE TO ROTORS. THE ONLY SAFETY RECALL WE WERE ADVISED OF AFFECTED THE TAILGATE CABLES. THE TAILGATE CABLES PREMATURELY CORRODED AND FAILED. THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION SHOULD BE ALERTED AS THIS POSES A SIGNIFICANT SAFETY RISK FOR ANYONE WHO UNWITTINGLY EXPERIENCES THIS PROBLEM. LEFT UNDETECTED THESE ROTORS WOULD HAVE FAILED CAUSING AN ABSOLUTE AND SUDDEN LOSS OF BRAKING CAPACITY. IF FORD MOTOR COMPANY HAD TO ACCEPT RESPONSIBILITY FOR RECALLING MILLIONS OF UNSAFE FIRESTONE TIRES - WHY HASN'T THIS PROBLEM BEEN ADDRESSED BY GM?
NHTSA complaint #10279619 — an unverified report by a vehicle owner.
at 60,000 milesOmaha, ILFire
STRUCTURE
DASHBOARD STARTING TO PEEL, VEHICLE IS HAS ALWAYS BEEN GARAGE KEPT, NOT DRIVEN TO WORK AND LEFT OUT IN SUN ALL DAY ON REGULAR BASIS. PEELS LIKE IT HAS A THIN MEMBRANE ON THE OUTSIDE AND IT IS MOLTING.
NHTSA complaint #10229516 — an unverified report by a vehicle owner.
at 135,000 milesMonroeville, NJ
STRUCTURE
CHEVROLET SILVERADO 2002 AND OTHERS HAVE A SERIOUS BRAKE LINE RUST OUT CONDITION. THIS CAN CAUSE LOSS OF BRAKES AND CRASH. THE LINES SHOULD NOT RUST OUT ON 6 YEARS.
NHTSA complaint #10214747 — an unverified report by a vehicle owner.
Prairie Village, KS
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
THE CABLE ON ONE SIDE OF MY CHEVROLET PICKUP GATE BROKE CAUSING THE GATE TO FALL ONTO THE BUMPER. AFTER PURCHASING A NEW PAIR OF CABLES FROM THE DEALER I NOTICED THAT THE GATE WAS NOT PROPERLY ALIGNED CAUSING THE WEIGHT OF THE GATE TO BE PLACED ALL ON ONE CABLE. I ALERTED THE DEALERSHIP TO THIS PROBLEM WHICH THEY LOOKED AT AND SUGGESTED THAT I COULD MAKE SOME ADJUSTMENTS TO THE TAILGATE TO FIX THE PROBLEM. I TRIED TO MAKE AN ADJUSTMENT BUT COULD NOT GET ANY MOVEMENT IN THE TAILGATE SO I AM STILL DRIVING WITH THE PROBLEM.
NHTSA complaint #10058826 — an unverified report by a vehicle owner.
at 40,546 milesRED OAK, TX
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
I WAS LOADING MY CARGO INTO MY 2002 CHEVROLET HD2500 AND BOTH THE TAILGATE CABLES BROKE SPILLING ME AND MY 4-WHEELER ON TO THE GROUND. I WAS NOT HURT, BUT IT WAS VERY DANGEROUS.
NHTSA complaint #10052428 — an unverified report by a vehicle owner.
Prior Lake, MN1 injured
STRUCTURE:BODY:TAILGATE
MY DAUGHTER CLIMBED UP ON THE TAILGATE OF MY 2002 CHEVROLET PICK UP AND WAS STANDING UP WHEN THE CABLES BROKE. THE TAILGATE DROPPED AND SHE FELL TO THE GROUND LANDING ON HER TAIL BONE.SHE WAS NOT SERIOUSLY INJURED BUT WAS VERY STIFF AND SORE AND COULDNT HARDLY WALK FOR 3 DAYS.
NHTSA complaint #10045812 — an unverified report by a vehicle owner.