105 of the
431 complaints about the 2004 Chevrolet Silverado 2500 are about the
electrical system — 24% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
67,700 miles.
D
105
Complaints
0
Crashes
6
Fires
0
Injuries
Exactly what failed
Instrument Cluster/Panel
5754.3%
Electrical System
4643.8%
Ignition
11.0%
Alternator/Generator/Regulator
11.0%
Electrical System across every Chevrolet Silverado 2500 year
CHECK ENGINE LIGHT CAME ON AND "LOW ENGINE POWER" FLASHED WHERE THE ODOMETER IS. THIS CAUSED THE RPM'S NOT TO GO OVER 2800. CODE READER CLAIMS O2 SENSORS OR THROTTLE CONTROL MODULE OR CATALYTIC CONVERTOR ISSUES. WE DISCOVERED IT WAS NONE OF THE ABOVE. TO FIX PROBLEM CHANGE 3 RELAYS LOCATED UNDER HOOD IN FUSE BOX. RELAY #8864. THEN CLEAR CODES, SHOULD FIX ISSUE UNLESS CODE PERSISTS. RELAYS WILL CAUSE A FIRE IF NOT CHANGED OUT ASAP.
NHTSA complaint #11163966 — an unverified report by a vehicle owner.
at 107,000 milesDavis, CA
ELECTRICAL SYSTEM
MANY OF THE VEHICLES IN THIS FAMILY SUFFER FROM RANDOM ELECTRICAL SHORTS AND OR POOR ELECTRICAL GROUNDING RELATING TO THE DRIVE BY WIRE THROTTLE ACTUATOR. THE RESULT IS THAT THE VEHICLE WILL GO INTO 'REDUCED ENGINE POWER' MODE RANDOMLY. IN THIS MODE THE VEHICLE WILL IDLE BUT NOT ACCELERATE OR DRIVE. THIS ISSUE IS WELL DOCUMENTED ON MESSAGE BOARDS WITH NO CONSISTENT FIX. THIS CONDITION EXPOSES AN EXTREME HAZARD AS THE VEHICLE CAN LOOSE POWER AT ANY TIME. THIS IS A SERIOUS SAFETY ISSUE THAT SHOULD BE INVESTIGATED. I HAVE HAD MY VEHICLE LOOSE POWER ON THE INTERSTATE AND ON HIGH SPEED 2 LANE ROADS WITH NO SHOULDER AND HEAVY TRAFFIC ON 4 OCCASIONS. NUMEROUS ATTEMPTS TO REPAIR THE ISSUE HAVE BEEN UNSUCCESSFUL.
NHTSA complaint #11072174 — an unverified report by a vehicle owner.
Collinsville, IL
ELECTRICAL SYSTEM
MAY 2016 INSTALLED 5 YEARS WARRANTY BATTERY. BATTERY DEAD EVERY THREE MONTH. CHARGED BATTERY. INSTALLED NEW BATTERY LAST WEEK. BATTERY DEAD TODAY. HAD ALTERNATOR TESTED. (FINE) NOTICE DASHBOARD LIGHT WHERE READ MILAGE LOOKED LIKE THIS AFTER TRUCK OFF #######. ONLY GREEN LIGHT WILL NOT TURN OFF
NHTSA complaint #11047326 — an unverified report by a vehicle owner.
at 142,000 milesSpringfield, VT
ELECTRICAL SYSTEM
DRIVING ON THE INTERSTATE AT 65-70 MPH TRUCK SHUT OFF NO POWER STEERING NO BRAKES SHOWING "REDUCED ENGINE POWER" ALMOST GOT INTO A WRECK WITH MY 2 YEAR OLD SON AND 70 YEAR OLD GRANDMOTHER...I STILL OWE $10,000 ON THIS HUNK OF CRAP...IT WENT AWAY AFTER A BROKEN WIRE WAS FIXED....BUT AS I SIT HERE IN MY TRUCK AT 3 AM BECAUSE I HAD TO MOVE IT I STARTED IT UP AND ONCE AGAIN REDUCED ENGINE POWER...JUST SO FRUSTRATING
NHTSA complaint #10953964 — an unverified report by a vehicle owner.
at 98,000 milesPearl River, NY
ELECTRICAL SYSTEM
AS WITH MANY OTHER POSTS HERE, I TOO HAVE HAD PROBLEMS WITH BOTH THE INSTRUMENT CLUSTER(BAD SPEEDOMETER AND GAUGE READINGS, "ELECTRICAL") AND ALSO THE TRANSFER CASE WITH HOLES WEARING THROUGH THE CASE, "PUMP SLAP". EVERYTHING I HAVE RESEARCHED HAS LED TO ISSUES IN BOTH PROBLEMS. I HAVE SINCE REPLACED BOTH PROBLEMS BUT STILL NOTHING BACK FROM GM. WHAT A SHAME THAT THESE AND ALL OTHER ISSUES CAN'T BE ADDRESSED BY GM. I HAVE NOT YET HAD A PROBLEM WITH THE BRAKES, YET, BUT I TELL YOU, IT WILL BE LOOKED INTO. THESE BOTH HAVE HAPPENED UNDER NORMAL DRIVING CONDITIONS.
NHTSA complaint #10854289 — an unverified report by a vehicle owner.
at 108,096 milesJefferson, MD
ELECTRICAL SYSTEM
I EXPERIENCED A SUDDEN LOSS OF ENGINE POWER WHILE TRAVELLING AT HIGHWAY SPEED. I AM THE ORIGINAL OWNER OF A 2004 CHEVROLET SILVERADO 2500 FOUR WHEEL DRIVE WITH THE DURAMAX DIESEL AND ALLISON TRANSMISSION. ON SUNDAY, OCTOBER 4, 2015, SHORTLY AFTER A FUEL STOP, I WAS TRAVELING ON INTERSTATE 24 NEAR PADUCAH, KY. AT APPROXIMATELY 65 MPH IN THE LEFT LANE WITH THE CRUISE CONTROL SET, I EXPERIENCED A SUDDEN LOSS OF POWER ACCOMPANIED BY A LOUD ENGINE RATTLING, AND THE CHECK ENGINE LIGHT CAME ON. WITH SOME DIFFICULTY IN HEAVY TRAFFIC, I WAS ABLE TO MANEUVER TO THE RIGHT SHOULDER OF THE ROAD. I WAS ABLE TO DRIVE THE VEHICLE AT ABOUT 25 MPH ON THE SHOULDER. SINCE I WAS JUST A FEW MILES FROM THE PADUCAH EXIT, I LIMPED THERE AND INTO A HAMPTON INN PARKING LOT. AAA RESPONDED AND TOWED THE TRUCK TO ROYAL OAKS CHEVROLET IN PADUCAH. SINCE IT WAS A SUNDAY, THE SERVICE DEPARTMENT WAS CLOSED. THE NEXT MORNING, THE DEALERSHIP'S SERVICE DEPARTMENT PULLED UP CODES PO202 AND P2149. THE SERVICE MANAGER REPORTED THAT THERE WAS A SERVICE BULLETIN ON THIS ISSUE AND THAT IT WOULD BE SEVERAL DAYS BEFORE THE REPAIR PARTS WOULD BE AVAILABLE. I LATER LEARNED THAT THE SERVICE BULLETIN IS #05-06-04-047C. THE BULLETIN ADDRESSES "A SEVERE REDUCTION IN ENGINE POWER (LIMP HOME MODE)" I WAS CHARGED $1,076 FOR REPAIRS FOR A KNOWN DEFECT THAT CHEVROLET KNEW ABOUT.
NHTSA complaint #10789056 — an unverified report by a vehicle owner.
at 126,700 milesFredonia, KY
ELECTRICAL SYSTEM
WHEN I GOT INTO THE VEHICLE TO START, THE DRIVER INFORMATION CENTER SAYS "UNKNOWN DRIVER". AS A RESULT OF THIS CONDITION, I CANNOT ADJUST MIRRORS, ROLL UP WINDOWS, OR GET HEADLIGHTS TO WORK. ALSO, THE GAUGES FOR VOLTAGE, OIL PRESSURE, TEMPERATURE, AND FUEL DO NOT WORK. THE RADIO DOES NOT WORK AS WELL. BECAUSE OF OVER ENGINEERING AND FAULTY PARTS I CANNOT USE THIS VEHICLE. I HAVE ALREADY HAD THE INSTRUMENT CLUSTER REPLACED AS PART OF A RECALL. MANY PEOPLE HAVE HAD THIS PROBLEM AS SEARCHED, WITH NO ANSWER. GENERAL MOTORS HAS FAILED TO PUT IN PLACE SAFETY SYSTEMS OR OVERRIDE FUNCTIONS TO ALLOW SAFE OPERATION OF THE VEHICLE. GM IS USING COMPUTER CONTROLS WHICH OFTEN FAIL TO CONTROL IMPORTANT SAFETY FUNCTIONS OF THE VEHICLE. I CURRENTLY HAVE THE VEHICLE AT THE DEALER AND THEY HAVE DISMANTLED THE BULK OF THE TRUCK TO DIAGNOSE THE PROBLEM. AFTER TWO DAYS IN THE SHOP, THEY STILL HAVE NOT FOUND THE PROBLEM. FAULTY ENGINEERING AND POOR PARTS HAVE LEAD TO THIS CONDITION. I HAVE BEEN A LIFELONG GM OWNER, BUT I WILL RECONSIDER THIS MOVING FOWARD. I AM SURE MY NEXT VEHICLES WILL BE OTHER BRANDS.
NHTSA complaint #10735698 — an unverified report by a vehicle owner.
at 50,000 milesFreeland, PA
ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 2500 HD. WHILE DRIVING UPHILL AT AN UNKNOWN SPEED, THE CONTACT SLIGHTLY TAPPED THE IGNITION AND THE VEHICLE STALLED. THE BATTERY WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 50,000.
NHTSA complaint #10638431 — an unverified report by a vehicle owner.
at 50,000 milesPrairieville, LA
ELECTRICAL SYSTEM
ONE BY ONE, THE GAUGES ON THE DASH HAVE STOPPED WORKING, STARTING WITH THE ENGINE TEMPERATURE GAUGE. THEN THE FUEL LEVEL GAUGE, SPEEDOMETER, TACHOMETER, OIL PRESSURE, AND FINALLY THE TRANSMISSION TEMPERATURE GAUGE ALL WENT OUT, LEAVING ONLY THE BATTERY VOLTAGE METER WORKING CORRECTLY. I KNOW AT LEAST THREE OTHER PEOPLE LIVING WITHIN 20 MILES OF MY HOUSE THAT HAVE ALSO HAD THIS PROBLEM WITH THEIR 2004 SILVERADOS.
NHTSA complaint #10616917 — an unverified report by a vehicle owner.
at 175,000 milesAurora, CO
ELECTRICAL SYSTEM
I BOUGHT A 2004 CHEVY SILVERADO FROM MEDVED AND I FEEL IT HAS A PROBLEM AND GM SAYS IT'S WORKING AS DESIGNED. MY PROBLEM IS THE MESSAGE MODULE LED'S ARE SO DIM THEY CAN'T BE READ IN THE DAYLIGHT AND THE INSTRUMENT CLUSTER HAS BEEN REPLACED 3 TIMES BY MEDVED TO TRY AND FIX THE PROBLEM. THE P N R D D3 D2 LED"S ARE JUST FINE. THEY TOLD ME TO TAKE IT TO ANOTHER DEALERSHIP TO SEE IF THEY CAN FIX IT. I TOOK IT TO [XXX] AND A 18 YEAR SERVICE TECH SAID IT DOESN'T GET ANY BETTER AND GM SHOULD HAVE SENT OUT A RECALL BUT DIDN'T. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR THIS COULD BE A SAFETY ISSUE IF YOU CAN'T READ THE WARNINGS AND OTHER MESSAGES THAT APPEAR ON THE MODULE WHILE DRIVING.
NHTSA complaint #10584731 — an unverified report by a vehicle owner.
at 32,000 milesTigrd, OR
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE SPEEDOMETER REGISTERS 120MPH ALL THE TIME WHEN MOVING. WAS FIXED ONCE UNDER WARRANT. THE DEALER WHO FIXED IT IS NO LONGER IN BUSINESS. I PURCHASED A EXTENDED WARRANTY, NEVER USED IT. THE TRUCK HAS 55,000 MILES RIGHT NOW. DIESEL. $43,000 NEW. CHEVY CHANGED OUR ONSTAR TO DIGITAL. NO ONSTAR NOW.
NHTSA complaint #10550411 — an unverified report by a vehicle owner.
at 84,000 milesSterling, AK
ELECTRICAL SYSTEM
OIL PRESSURE GAUGE QUIT WORKING IN ABOUT 2009. TOOK INTO DEALERSHIP AND WAS TOLD WE WERE 4,000 MILES PAST THE RECALL OF THE CLUSTER. VERY EXPENSIVE REPLACEMENT!! SINCE THAT TIME THE SPEEDOMETER QUIT WORKING, THE TACHOMETER QUIT WORKING. VERY SCARY TO BE HAVING TO RELY ON TEMPERATURE GAUGES THAT I HOPE ARE WORKING CORRECTLY STILL, AND A GAS GAUGE THAT HOPEFULLY IS ALSO WORKING CORRECTLY. I CANNOT BELIEVE THEY DID NOT SUBMIT A FULL RECALL AND REPLACEMENT OF THIS INSTRUMENT CLUSTER WITHOUT AN EXPIRATION ON IT. SEEMS LIKE THIS IS A HUGE SAFETY ISSUE TO ME TO HAVE NON WORKING GAUGES DUE TO A FACTORY DEFECT!!
NHTSA complaint #10547687 — an unverified report by a vehicle owner.
at 97,000 milesSudlersville, MD
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 2500 HD. WHILE DRIVING APPROXIMATELY 10 MPH, THE CONTACT ABNORMALLY DEPRESSED THE BRAKE PEDAL INTO THE FLOOR BOARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS ADVISED THAT THE BRAKE LINES WERE FRACTURED DUE TO CORROSION AND WERE LEAKING BRAKE FLUID. THE FRONT BRAKE LINES WERE ALSO REPLACED BECAUSE THEY WERE CORRODED AND LEAKING BRAKE FLUID. THE VEHICLE WAS REPAIRED. ALSO THE SPEEDOMETER WOULD NOT DISPLAY AN ACCURATE READING. THE SPEEDOMETER WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 97,000. UPDATED 08/02/12
NHTSA complaint #10466365 — an unverified report by a vehicle owner.
at 80,000 milesDayville, CT
ELECTRICAL SYSTEM
JAN 2011 DURING A REAL BAD WINTER WE LOST THE FRONT BRAKES WHILE DRIVING, MULTIPLE BRAKE LINES WERE REPLACED AT A COST OF $600+, APRIL 2012 WHILE DRIVING AGAIN 25MPH THE REAR BRAKE LINES BURST!! JUST HAD TO PAY FOR MORE BRAKE LINES AT A COST OF $485. THE TRUCK NOW HAS 117,000 MILES AND THIS IS NOT THE FIRST ISSUE WE HAVE HAD, THE ODOMETER NO LONGER WORKS AND HAD MULTIPLE PROBLEMS WITH THE BLOWER FOR HEAT AND A/C.
NHTSA complaint #10456394 — an unverified report by a vehicle owner.
Grants Pass, ORFire
ELECTRICAL SYSTEM
2004 CHEVROLET SILVERADO. FIRE INVESTIGATOR WRITES IN REGARDS TO VEHICLE DASH FIRE *TGW THE VEHICLE WAS HEAVILY DAMAGED BY A FIRE WHICH REPORTEDLY ORIGINATED IN THE DASH. THE FIRE SPREAD AND CONSEQUENTLY CONSUMED THE PASSENGER COMPARTMENT, THEN SPREAD TO THE ENGINE. THE PROBLEM MANIFESTED WHILE THE DRIVER WAS USING THE CIGARETTE LIGHTER. PRIOR TO THE FIRE, THE TRANSMISSION, ALTERNATOR AND A 15 AMP FUSE LIGHTER FUSE WAS REPLACED. THE CIGARETTE LIGHTER WAS USED FREQUENTLY, PLUGGING A 400 WATT INVERTER WHICH ALLOWED THE DRIVER TO USE HIS COMPUTER. AT THE TIME OF THE FIRE, THE CONSUMER WAS DRIVING ON THE HIGHWAY WHEN HE UNPLUGGED THE INVERTER FROM THE CIGARETTE LIGHTER SOCKET AND INSERTED HIS CIGARETTE LIGHTER WHICH POPPED BACK. ABOUT A SECOND LATER, WHITE SMOKE STARTING COMING FROM THE DASH. THERE WERE NO CIGARETTES IN THE ASH TRAY. THE SMOKE STARTED TO INCREASE AND THE CONSUMER IDENTIFIED THE PROBLEM AS AN ELECTRICAL INSULATION SMOKE ODOR. THE SMOKE WAS COMING FROM THE BACK OF THE DASH; THERE WAS NO SMOKE COMING FROM THE ENGINE COMPARTMENT OR THE HOOD AT THAT TIME. IT WAS IN THE FIRE INVESTIGATOR'S OPINION, THAT THE RESULTS OF THE EXAMINATION LEAD TO A CONCLUSION THAT ON A MORE PROBABLE THAN NOT BASIS, AN ELECTRICAL ANOMALY AT THE DASH AREA AND IN THE VICINITY OF THE CIGARETTE LIGHTER IGNITED NEARBY COMBUSTIBLES AND THE FIRE SPREAD INTO THE PASSENGER COMPARTMENT. (LETTER SENT IN BY FIRE INVESTIGATOR)
NHTSA complaint #10418950 — an unverified report by a vehicle owner.
at 77,000 milesWashington, DC
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2004 CHEVROLET SILVERADO 2500HD. CONSUMER STATES GAUGES STOPPED WORKING AND THE BOLTS ON THE MANIFOLD WERE DEFECTIVE. *TGW
NHTSA complaint #10415868 — an unverified report by a vehicle owner.
Central Point, OR
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE GAUGE CLUSTER, INCLUDING SPEEDOMETER, FAILED AT 70,000 MILES. NHTSA HAS RECEIVED NUMEROUS COMPLAINTS ABOUT THIS MODEL. GENERAL MOTORS WILL NOT REPLACE THE GAUGE CLUSTER AFTER THE WARRANTY EXPIRES, EVEN THOUGH THIS IS CLEARLY A DESIGN PROBLEM AS EVIDENCED BY THE THOUSANDS OF COMPLAINTS.
NHTSA complaint #10413253 — an unverified report by a vehicle owner.
at 155,000 milesKennewick, WA
ELECTRICAL SYSTEM
NOTICE SENT OUT AFTER MY VEHICLE EXCEEDED WARRANTY,INSTRUMENT CLUSTER FAILURE,7YRS OR 70,000 MILES ,LETTER SENT OUT NOV 2007,80000PLUS ON MY CHEVY TRUCK AT TIME OF RECALL,GM STILL HAVING PROBLEMS INSTRUMENT CLUSTER,NOW THEY WANT $500-$650.00 TO REPAIR WHAT A JOKE,LAST CHEVY VEHICLE I PURCHASE!!!!!!!
NHTSA complaint #10401090 — an unverified report by a vehicle owner.
Riverside, CA
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
COMPLETE FAILURE OF THE DASH CLUSTERS, NO OIL PRESSURE READING, NO SPEEDOMETER READING THAT COULD RESULT IN TICKETS OR ACCIDENTS.
NHTSA complaint #10396780 — an unverified report by a vehicle owner.
at 64,000 milesWalton, OR
ELECTRICAL SYSTEM
INSTURMENT PANEL MAKING NOISE AND MALFUNCTIONING. HAPPENED SINCE ABOUT 40,000 MILES ON TRUCK. THEN A FEW DAYS AGO SMOKE WAS COMING FROM DASH. SHUT TRUCK OFF AND DISCONNECTED BATTERY. CALLED THE DEALER AND THEY SAID WARRANTY HAD JUST EXPIRED IN JANUARY. CALLED GM THEY SAID TO TAKE IT TO A DEALER FOR A DIAGNOSTIC TEST AND THEY WOULD SEE IF THE WOULD "POSSIBLY HELP" WITH THE COST OF REPAIRS.
NHTSA complaint #10394493 — an unverified report by a vehicle owner.
at 142,853 milesEcho, LA
ELECTRICAL SYSTEM
I RECENTLY PURCHASED IN CHEVY 2500 HD SILVERADO FROM AN INDIVIDUAL AND THE GAUGES ON THE DASH ARE NOT WORKING PROPERLY. LUCKILY, THE PERSON I BOUGHT IT FROM WAS HONEST ENOUGH TO LET ME KNOW THIS BEFORE I TEST DROVE THE TRUCK. HE TOLD HE HAD ALREADY SPOKE TO THE LOCAL CHEVY DEALER AND THEY SAID IT WAS A COMMON PROBLEM AND IT COULD BE REPAIRED UNDER WARRANTY IF THE VEHICLE HAD UNDER 75,000 MILES.THE TRUCK HAD 142,XXX WHEN I GOT IT. I TALKED TO ANOTHER MECHANIC AND HE ALSO VERIFIED THAT THIS IS A COMMON PROBLEM WITH THESE TRUCKS, AS IS A HOLE BEING EATEN UP IN THE TRANSFER CASE OF THE 4X4. THE REPAIR ESTIMATE I GOT IS $350. I THINK A CLASS ACTION LAWSUIT SHOULD BE FILED ON BEHALF OF ALL THE CURRENT OWNERS( OR PERSONS THAT HAD TO PAY FOR THIS REPAIR) AGAINST GM. I AM UNABLE TO MONITOR MY SPEED, TEMP, OIL PRESSURE, VOLTAGE, FUEL OR TRANS TEMP ACCURATELY BECAUSE OF THIS. IF THE MOTOR WERE TO BURN UP DUE TO OVERHEATING, I WOULD HAVE NO WAY OF KNOWING IT UNTIL IT WAS TOO LATE. IF ANYONE KNOWS OF A LAWYER WILLING TO TAKE ON A CASE SUCH AS THIS, I WILL BE MORE THAN WILLING TO SIGN MY NAME DUE TO THE FACT I AM HAVING TO PAY FOR THE REPAIR TO AVOID MORE SERIOUS DAMAGE TO THE VEHICLE OR A POSSIBLE OF LIFE IF THE VEHICLE WERE TO CATCH FIRE FROM OVERHEATING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10394262 — an unverified report by a vehicle owner.
at 66,000 milesVancouver, WA
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I WAS JUST DRIVING MY YUKON AND THE SPEEDOMETER WAS READING 100 MILES I KNEW SOMETHING WAS WRONG BECAUSE WHEN I STOP AND TURN IT OFF THE SPEEDOMETER STAYED AT 40 MILES AND I DON'T KNOW AT WHAT SPEED AM AT WHEN AM ON THE FREEWAY, I AS A MECHANIC SHOP AN THEY TOLD ME THAT I HAD TO GO TO THE DEALER FOR THAT.
NHTSA complaint #10394101 — an unverified report by a vehicle owner.
at 82,000 milesBemidji, MN
ELECTRICAL SYSTEM
82000 MILES, SPEEDOMETER CLUSTER STOPPED WORKING. GAUGE SHOWS 75-120MPH AT ALL TIMES. IT IS UNKNOWN EXACTLY HOW FAST THE VEHICLE IS TRAVELLING AT ANY GIVEN TIME.
NHTSA complaint #10387088 — an unverified report by a vehicle owner.
at 86,000 milesBlaine, MN
ELECTRICAL SYSTEM
INSTRUMENT PANEL CLUSTER HAS STARTED PROVIDING INACCURATE READINGS INCLUDING ERRATIC SPEED DISPLAY. PROBLEM STARTED AT 86,000 MILES. CHEVROLET WILL NOT COVER REPLACEMENT AS OVER THE MILEAGE LIMIT.
NHTSA complaint #10382675 — an unverified report by a vehicle owner.
at 120,000 milesAngleton, TX
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 2500. THE CONTACT WAS DRIVING 60 MPH WHEN THE SPEEDOMETER FAILED AND INDICATED THAT HE WAS TRAVELING 90-100 MPH. THE DEALER WAS CONTACTED BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED BUT WOULD NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS 120,000.
NHTSA complaint #10378639 — an unverified report by a vehicle owner.
at 80,000 milesLambertville, MIFire
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 2500 HD. THE CONTACT STATED THAT THE HEATER ELECTRICAL RESISTOR, AND CONNECTORS MELTED CAUSING THE HEATER BLOWER TO FAIL. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE CONNECTORS, AND RESISTORS. THE MANUFACTURER WAS CONTACTED, BUT THEY WILL NOT ASSIST WITH THE REPAIR. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 85,500.
NHTSA complaint #10371753 — an unverified report by a vehicle owner.
at 85,000 milesClovis, NM
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 2500 HD. WHILE DRIVING AT ANY SPEED, THE CONTACT STATED THAT THE SPEEDOMETER WOULD DISPLAY THE CORRECT SPEED AND THEN IT REMAINED AT THE SAME SPEED REGARDLESS OF HOW FAST OR SLOW SHE WAS DRIVING. THE FAILURE BEGAN THREE MONTHS AGO. THE DEALER AND THE MANUFACTURER WERE NOTIFIED AND ADVISED HER THAT THERE WERE NO RELATED RECALLS. THE CONTACT DID NOT TAKE THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING DUE TO THE COST. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 96,000. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.
NHTSA complaint #10368356 — an unverified report by a vehicle owner.
Friendship, MD
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 2500 HD. WHILE DRIVING APPROXIMATELY 45-55 MPH HE NOTICED THAT THE SPEEDOMETER WAS NO LONGER WORKING AND DISPLAYED ZERO. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC AND WAS BEING SERVICED WHEN THE COMPLAINT WAS FILED. THE MANUFACTURER WAS CALLED AND ADVISED THE CONTACT THAT THEY WERE UNABLE TO ASSIST WITH THE REPAIR COST. THE FAILURE MILEAGE WAS UNKNOWN. THE CURRENT MILEAGE WAS APPROXIMATELY 145,000. UPDATED 01/28/11*LJ UPDATED 02/14/11
NHTSA complaint #10365296 — an unverified report by a vehicle owner.
at 7,657 milesHolley, NYFire
ELECTRICAL SYSTEM
HEATER FAN WIRING HARNESS OVERHEATS BURNS THRU AT CONNECTOR BETWEEN RESISTOR AND HARNESS. SEVERAL WIRES IN CONNECTOR -THE LEAD FOR FULL POWER TO MOTOR ( HIGH SPEED SETTING) IS SUPPLIED BY 40 AMP FUSE. WIRE IS APPROX 16 GAGE WITH TERMINAL CONNECTIONS SUBJECTED TO LONG DUTY CYCLE WITH HIGH AMP LOAD. WIRE HARNESS OVERHEATED CAUSING FIRE IN VEHICLE IN OCT 2005 ( 7,657 MILES). REPAIRED UNDER WARRANTY. REPEAT FAILURE IN AUG 2010 ( 24,615 MILES) ON 2ND FAILURE DEALER STATED HAPPENS ALL THE TIME SO HE HAD PARTS DEPT KEEP AMPLE SUPPLY OF RESISTORS AND HARNESSES IN INVENTORY. REFUSED TO REPAIR UNDER WARRANTY. 2ND REPAIR DONE BY VEHICLE OWNER. PART NUMBERS USED IN 1ST REPAIR BY DEALERSHIP WERE; CONNECTOR 88953358 AND RESISTOR 89018596. 2ND REPAIR BY VEHICLE OWNER USED DELCO PARTS #S - CONNECTOR DEL15-81086, AND RESISTOR DEL PT2485. ON 2ND REPEAT FAILURE THE NEW CONNECTOR APPEARED MORE ROBUST IN DESIGN IN AREA OF CONTACT PATCH BETWEEN HARNESS AND RESISTOR. TERMINAL INTERFACE SEEMED IMPROVED.
NHTSA complaint #10364247 — an unverified report by a vehicle owner.
at 100,000 milesChesterfield, VA
ELECTRICAL SYSTEM
2004 CHEVY SILVERADO 2500HD INSTRUMENT PANEL FULL FAILURE WHILE VEHICLE IS IN MOTION CAUSING LOSS OF ALL INSTRUMENT READOUTS.
NHTSA complaint #10362286 — an unverified report by a vehicle owner.