19 of the
104 complaints about the 2019 Chevrolet Silverado 2500 are about the
electrical system — 18% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
21,500 miles.
D
19
Complaints
0
Crashes
2
Fires
1
Injuries
Exactly what failed
Electrical System
1894.7%
Integrated Trailer Brake Control
15.3%
Electrical System across every Chevrolet Silverado 2500 year
The brake lights do not work, the turn signals do not work, there is one tail light working at the lower right rear. Front parking lights work but front turn signals so not work. The cab brake light works. The turn signal flasher works and the dashboard turn arrows work but the flasher goes to hyper flash. The emergency lights do not work, the flasher switch works. The turn signal in the mirror left or right does not work. I really do not know how long this has been going on.
NHTSA complaint #11755921 — an unverified report by a vehicle owner.
at 139,000 milesStatesville, NC
ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
The contact owns a 2019 Chevrolet Silverado 2500. The contact stated that while the vehicle was parked and started, the message "Service Trailer Brake System" was displayed on the instrument panel. The vehicle was drivable even though the message was displayed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the issue. The approximate failure mileage was 139,000.
NHTSA complaint #11731680 — an unverified report by a vehicle owner.
Campbellsburg, KY
ELECTRICAL SYSTEM
I was driving down the road at approximately 55 mph when all of a sudden, my truck decelerated and a warning signal displayed on my dash indicating my speed was being forcibly reduced to approximately 30 mph. Fortunately, I was on a rural road versus the interstate. I pulled over and had an OBD2 reader. The reader indicated I had a P-2138 error code from a "voltage correlation error between the two Accelerator Pedal Position (APP) sensors". I was able to limp along with emergency flashers to return home. After driving approximately 10 miles, the "issue" resolved itself. I have since replaced the gas petal assembly after learning this is a common failure on many years of the Chevy Silverado series.
NHTSA complaint #11722483 — an unverified report by a vehicle owner.
Clinton, TN
ELECTRICAL SYSTEM
My truck went into limp mode with pulling a trailer on the highway due to a wide known injector pigtail failing. The truck would not accelerate, started shaking and lost speed suddenly. After resetting the DTC on my computer, each time the truck would hit a rough spot on the highway and vibrate, the truck would go back into limp mode. After getting the truck repaired at $566.67 cost, the dealer say they would not help with the cost. Said the NHTSA would have to force them to fix this now issue. This was not a cheap truck and GM should not have there customers at risk in traffic with a know Limp Mode issue.
NHTSA complaint #11714726 — an unverified report by a vehicle owner.
Fork Union, VA
ELECTRICAL SYSTEM
I was driving my truck and lost full power to the truck. Which happened as I was pulling out of a parking. The truck went into a limp mode. With the truck losing full power, it put my child and I into a safety risk. The truck got repaired at the dealership. The dealer was able to reproduce the issue. The truck was inspected at the dealership. Warning system did come on saying speed would be limited if (roughly 150 miles to a max 65mph). When I called another dealership, they said this was a normal thing for these trucks and chevy hasn't fixed it. I feel like if its a known issue with the wiring becoming free, why would they not proactively fix this issue before someone gets hurts from thinking they have the power to drive. The dealership that I took this too knew where to look right away as this is common.
NHTSA complaint #11650166 — an unverified report by a vehicle owner.
Bargersville, IN
ELECTRICAL SYSTEM
"N192265660 - Customer Satisfaction Program Rear Window Defroster Thermal Events - US Only" Rear Window shattered after having the symptoms described in Customer Satisfaction Program N192265660. Rear defroster would smoke/smell hot when activated. The symptoms were brought to the attention of the Dealership prior to window breaking, but nothing was done due to the VIN not being part of the listing. Now I have no rear window and parts are on backorder with no ETA. Not to mention this will be out of pocket costs that could have been prevented. This Glass shattered all over my [XXX] old daughter. This has also been known to cause fires according to the bulletin. This should be a recall. If it already is a recall my VIN is certainly affected by this problem but is not listed. My VIN should be listed along with several others. This is a relatively common problem. Dealer refuses to work with me on a cost effective solution. No warnings other than the described symptoms that were brought to the dealer as previously stated. Approximate time frame was Dec 2022. Dealer did nothing due to my VIN not being listed as part of this program. Truck was parked in the garage when the window shattered. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11637349 — an unverified report by a vehicle owner.
at 120,000 milesWebster, TX
ELECTRICAL SYSTEM
The contact owns a 2019 Chevrolet Silverado 2500. The contact stated that the main information center changed the information displayed, such as tire pressure. The back-over prevention camera was no longer displayed when the radio was in use. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 120,000.
NHTSA complaint #11619048 — an unverified report by a vehicle owner.
Timberlake, NCFire1 injured
ELECTRICAL SYSTEM
While trying to Jumpstart the battery the factory gm battery exploded send battery acid flying everywhere. Causing chemical burns. Ring Video available of incident.
NHTSA complaint #11551502 — an unverified report by a vehicle owner.
Sheboygan Falls, WI
ELECTRICAL SYSTEM
I purchased the 2019 Chevy Silverado 2500 Duramax on July 3rd with 60,000 miles on it and it is in great condition and so great for the price. Then about a week later I had to pull a trailer and it started to ding and say Warning check trailer wiring and then it would say trailer connected and it would go back and fourth ever 5 seconds and would be dining the whole time. I had to drive like that for 4 plus hours and it was very distracting. I was not able to check my speed, get phone calls, control my volume, and many other things which makes me very mad. This is a safety hazard for people in the vehicle and people around us. I really this that Chevy should make this a recall because there are so many people that have this problem and it is very dangerous for people because it makes you take your eyes off the road so much. There are a lot of people that will not tolerate listening to the dinging noise and they will unplug the trailer and they will have no break lights nor blinkers because they do not want to listen to it and that is even worse. Especially when there is a lot of traffic people are not able to see if you are breaking or not and that is when accidents occur. If a lot of people keep having this happen they will on want to buy these vehicles anymore that is where I am at. I am thinks about getting rid of it and staying away from Chevy and GMC.
NHTSA complaint #11542230 — an unverified report by a vehicle owner.
Perdido, AL
ELECTRICAL SYSTEM
Warning light appears on dash at 34,000 miles informing to check and add coolant. Dealer said it's the coolant sensor and it's build in the coolant reservoir. Must replace entire reservior.
NHTSA complaint #11528004 — an unverified report by a vehicle owner.
Kansas City, MO
ELECTRICAL SYSTEM
Vehicle has, on multiple occasions, had blinker lights flicker while vehicle is turned off. Vehicle has locked by itself, without anyone touching the lock buttons. Vehicle has had multiple issues with the fuel injectors, where the vehicle will read “reduced power engine.” Vehicle has been to a Chevrolet dealership for repair, although the issue still persists. I believe there is an electrical circuit issue with this vehicle, and there has been recalls on this model for exact reasons.
NHTSA complaint #11515348 — an unverified report by a vehicle owner.
Florence, SC
ELECTRICAL SYSTEM
I purchased a 2019 Chevrolet Silverado 2500HD a week ago and haven't even put 1000 miles on it and I'm already having the issues what many others have face with the "Service trailer brake system"
NHTSA complaint #11506319 — an unverified report by a vehicle owner.
at 11,000 milesTucson, AZ
ELECTRICAL SYSTEM
The contact owns a 2019 Chevrolet Silverado 2500. The contact stated while driving at 30-35 MPH with a 2017 Heartland Bighorn trailer hitched to the vehicle, the message “Check Trailer Wiring” was displayed. The brake pedal was depressed, however, the trailer brakes failed to respond and the trailer did not slow down as intended. The contact stated that the failure had been reoccurring for an extended period of time while driving. The contact stated that the failure persisted for 4 hours while driving at 60 MPH. The contact stated that several unknown repairs had been completed on the trailer. However, the failure persisted. The vehicle was taken to the dealer where it was diagnosed that no issues were found. The vehicle was then taken to an independent mechanic who was unable to duplicate the failure. The vehicle was taken to a second dealer Graff Chevy Durand (9009 Lansing Rd, Durand, MI 48429), where it was diagnosed that no issues were found. The contact stated the Pollak 7-Way Plug Connector was installed on the vehicle under GM Technical Service Bulletin Number :PIT5311E. However, the failure persisted. The contact stated that the failure was intermittent, which made it difficult to diagnose. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 11,000. The contact stated that they paid for repairs on the trailer but feels that the issue is coming from the truck too.
NHTSA complaint #11488981 — an unverified report by a vehicle owner.
Canaan, NH
ELECTRICAL SYSTEM
Recall N212329840, N182206310, N182206311. We have received these recalls for the heater block heater cord for our 2019 Chevrolet Silverado Duramax Diesel. The dealership removed the cord without having a replacement available. We have made several attempts to have this cord replaced per the recall notice but to no avail. GMC continues to fail to provide a replacement cord or heater block unit. This part is essential for the Duramax diesel engine to perform in cold climates. Without the heater block functioning the diesel engine will not function properly. We feel this is a safety issue for the maintaining the engine as designed and the occupants of the vehicle. The engine may eventually start in cold climates but start to fail as you drive it because the engine block is not warmed and the fuel will gel. This will cause the truck to stop running as you are driving it. We would like to have NHTSA to investigate why the heater blocks/cords are not available.
NHTSA complaint #11447307 — an unverified report by a vehicle owner.
Lake Milton, OHFire
ELECTRICAL SYSTEM
Vehicle caught fire in engine compartment and caught rest of truck on fire .
NHTSA complaint #11436966 — an unverified report by a vehicle owner.
at 32,000 milesEighty Eight, KY
ELECTRICAL SYSTEM
BATTERY LOSING CHARGE ENGINE WILL NOT CRANK INTERMITTENT AMMETER SHOWING BELOW NORMAL VOLTAGE DEALERSHIP IS REPLACING ALL BATTERY AND ALTERNATOR CABLES UNDER WARRANTY DEALERSHIP IS REPLACING IGNITION KEY SWITCH
NHTSA complaint #11397045 — an unverified report by a vehicle owner.
Metamora, IL
ELECTRICAL SYSTEM
GM RECALL ON BLOCK HEATER CORD. THIS HAS BEEN OPEN FOR OVER 1 YEAR, AND I HAVE NOT HEARD ANYTHING ABOUT THE FIX. SURELY THEY HAVE FIGURED OUT WHAT TO DO TO FIX PROBLEM! RE: NHTSA# 19V328
NHTSA complaint #11309024 — an unverified report by a vehicle owner.
at 20 milesEast Greenwich, RI
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 2500. THE CONTACT RECENTLY PURCHASED THE VEHICLE. WHEN THE CONTACT ATTEMPTED TO EXIT THE DRIVEWAY, THE REARVIEW CAMERA SCREEN WENT BLANK. THE CONTACT HAD TO REVERSE BACK INTO THE DRIVEWAY, PLACED THE VEHICLE INTO PARK, AND THE CAMERA WORKED AGAIN. ALSO, "SERVICE REAR VISION SYSTEM" APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO BALISE CHEVROLET OF WARWICK (1338 POST RD, WARWICK, RI 02888, (877) 214-6563) TO BE DIAGNOSED, BUT THE TEST PRODUCED NO RESULTS. THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO BRING THE VEHICLE TO THE DEALER. THE FAILURE MILEAGE WAS 20.
NHTSA complaint #11205567 — an unverified report by a vehicle owner.
at 3,000 milesCaldwell, ID
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 2500. WHILE DRIVING 65 MPH, A LOUD EXPLOSIVE NOISE WAS HEARD FROM THE ENGINE COMPARTMENT AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE DECELERATED AND WAS COASTED OVER TO THE SIDE OF THE ROAD. WHEN THE VEHICLE WAS POWERED OFF AND RESTARTED, THE FAILURE RECURRED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE AT A LOW SPEED TO HER RESIDENCE. THE VEHICLE WAS LATER TAKEN TO PETERSON CHEVROLET BUICK CADILLAC (LOCATED AT 12300 W FAIRVIEW AVE, BOISE, ID 83713, (280) 323-5000) WHERE IT WAS DIAGNOSED THAT THE SENSOR CONNECTED TO THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED TEN MINUTES AFTER LEAVING THE DEALER. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.
NHTSA complaint #11190070 — an unverified report by a vehicle owner.