2019 Chevrolet Silverado 2500 fuel system problems

FUEL/PROPULSION SYSTEM

I was driving my truck and lost full power to the truck. Which happened as I was pulling out of a parking. The truck went into a limp mode. With the truck losing full power, it put my child and I into a safety risk. The truck got repaired at the dealership. The dealer was able to reproduce the issue. The truck was inspected at the dealership. Warning system did come on saying speed would be limited if (roughly 150 miles to a max 65mph). When I called another dealership, they said this was a normal thing for these trucks and chevy hasn't fixed it. I feel like if its a known issue with the wiring becoming free, why would they not proactively fix this issue before someone gets hurts from thinking they have the power to drive. The dealership that I took this too knew where to look right away as this is common.

NHTSA complaint #11650166 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

The Def system and turbo system. It will not let me tow nothing. And has started limited my speed to 65mph and says in 55 miles it will restrict to 55mph. I need my truck for work.

NHTSA complaint #11645671 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

Prior to 04/25/21 and 08/25/21 I was traveling 60mph on I-205 in the fast lane when my truck went into limp mode. I nearly caused an accident because the truck started shaking, all check engine lights illuminated, and it was challenging to navigate to the right lane and off the highway. This happened on two separate occasions. GM sent a letter dated August 2021 that my truck, "equipped with a 6.6L diesel engine, may have a condition that could cause the engine glow plugs to fail." The letter goes on to say that GM will cover this issue "within 15 years of the date your vehicle was originally placed in service or 150,000 miles (240,000 km), whichever occurs first, the condition will be repaired for you at no charge." GM charged me for the repair. The issue is the language in the letter and the word "condition". My interpretation is the "condition" that caused the glow plug to fail is what should be warranted. Nowhere in the GM's letter does is state the glow plugs may fail and we will only warranty glow plugs. What caused the glow plug(s) to fail was the electrical connector. The electrical connector is what caused the glow plug to fail. The glow plug by itself was not the "condition" that caused it to fail, the "condition" was a faulty electrical connector. GM must be held accountable to cover this safety defect. I have attached all documents pertaining to this incident. Please advise.

NHTSA complaint #11635652 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

The fuel tank vent got plugged, which collapsed the fuel tank, damaged the fuel pump causing the truck to stall at highway speeds on the highway in traffic. GM certified mechanic at the dealership confirmed and mentioned that he had already repaired 4 trucks with this issue in Rochester, MN. Prior to the failure, the fuel gauge was inaccurate and a few days later the check engine came in at which time we scheduled an appointment with the mechanic.

NHTSA complaint #11625716 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

The DEF fill tube is under the hood on the opposite side of the fuel filling tube. To fill the DEF at a truck stop, one has to park really close to the pumps and stretch the hose across a hot engine. One has to be careful that hot engine does not burn a hole in the DEF hose and cause a spill.

NHTSA complaint #11603408 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

The DEF system does not provide a level indication. Whenever the DEF is filled it always results in a DEF spill to the environment since the operator does not know whether to add 5 gallons or one gallon.

NHTSA complaint #11603409 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

The DEF fill port is not vented and provides a tight fit with the DEF dispensing hose and nozzle at a truck filling station. The DEF dispensing nozzle cannot be placed entirely in the port since it pressurizes the DEF tank and causes block back spray on the operator. Filling the DEF tank at a truck filling station always results in DEF spillage regardless of the filling technique employed.

NHTSA complaint #11603410 — an unverified report by a vehicle owner.

FUEL SYSTEM, DIESEL

The contact owns a 2019 Chevrolet Silverado 2500. The contact stated while towing an RV and driving approximately 65 MPH, the vehicle suddenly lost motive power and stalled. During the failure the message "Forward Propulsion Failure" was displayed. The vehicle was towed to the local dealer who diagnosed that the fuel pump control module had failed. The fuel pump control module was replaced, and the vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 70,000.

NHTSA complaint #11600117 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

Lack of proper venting of the DEF holding tank causes tank to buckle and expand resulting in very loud metal banging sounds as vehicle travels between high and low elevations. For example driving from Flagstaff AZ (el. 7000) to Phoenix AZ (el 1600) results in loud metal noises from the tank as it partially implodes due to change in pressure. Should the DEF tank develop cracks the result is a leak in DEF to the environment.

NHTSA complaint #11592834 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

SEVERE SHAKE WHEN BRAKING AT HIGH SPEEDS, FUEL TANK FAILED (VEHICLE WAS SPEWING DIESEL) - IT TOOK 3 MONTHS TO GET A NEW TANK, TRANSFER CASE HAS FAILED MULTIPLE TIMES. WE HAVE BEEN HAVING THESE PROBLEMS SINCE THE DAY WE PICKED UP THE TRUCK.I HAVE SERVICE RECORDS SHOWING ALL THE REPAIRS. GM IS AWARE OF THE PROBLEMS BUT CLAIM 'THERE IS NOTHING THEY CAN DO BUT WAIT FOR A FIX'.

NHTSA complaint #11389212 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

WHEN VEHICLE IS ACCELERATING ANYWHERE FROM 30-50 MPH, THE TRUCK LOSES POWER FOR SEVERAL SECONDS, AND STARTS SPUTTERING OR CHUGGING. THE RPM ON THE DASH STARTS BOUNCING UP AND DOWN. THIS GOES ON FOR SEVERAL SECONDS AND TRUCK SLOWS DOWN. IT THEN GOES AWAY AND CAN CONTINUE DRIVING. HOWEVER, WHEN TOWING TRAILERS, THE EFFECT IS ONLY INCREASED AND THE TRUCK SLOWS DOWN EVEN MORE.

NHTSA complaint #11180877 — an unverified report by a vehicle owner.