Owners have filed 322 complaints
about the 2013 Chevrolet Sonic with NHTSA between 2013 and 2026.
The largest single group is the engine & cooling.
Across this model's run it ranks 1 of 9 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 100
Against the median year of the Chevrolet Sonic. 50 means typical for this
model; 100 means roughly double.
Severity — 100
20.5% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 63
37% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2013 compares with every other Chevrolet Sonic
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
145.8%
1,000 – 9,999 miles
218.7%
10,000 – 24,999 miles
3514.5%
25,000 – 49,999 miles
4719.5%
50,000 – 74,999 miles
4117.0%
75,000 – 99,999 miles
5322.0%
100,000 – 149,999 miles
2410.0%
150,000+ miles
62.5%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
Frontal crash test
Side barrier crash test
Side pole crash test
Photographs taken by NHTSA during its own New Car Assessment Program crash
tests of this model year. Public domain.
Configuration
Overall
Front
Side
Rollover
2013 Chevrolet Sonic 5 DR FWD
12.6% risk
2013 Chevrolet Sonic 4 DR FWD
12.6% risk
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Feb 2013peak 9Jan 2026
NHTSA investigations into the 2013 Chevrolet Sonic
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.C...
Recalls on the 2013 Chevrolet Sonic
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
23V516000
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
General Motors, LLC (GM) is recalling certain 2013 Buick Verano, Chevrolet Camero, Sonic, and Volt vehicles. The driver-side air bag inflator may explode during deployment due to a manufacturing defect.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
16V257000
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
General Motors LLC (GM) is recalling certain model year 2013-2016 Chevrolet Sonic and Trax vehicles and 2013-2015 Chevrolet Spark vehicles equipped with a Bring Your Own Media radio. The affected radios may fail to provide an audible warning chime when the driver, after turning off the ignition and leaving the key in the cylinder, waits 10 minutes or longer to open the door. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114 "Theft Protection."
Risk: Without audible indicators, the driver may leave the key in the ignition, increasing the risk of theft.
14V417000
EQUIPMENT:ELECTRICAL
General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore all-wheel-drive vehicles manufactured August 23, 2012, to September 9, 2013; Verano vehicles manufactured August 8, 2012, to June 20, 2013; Chevrolet Cruze vehicles manufactured August 7, 2012, to August 16, 2013, and 2012-2014 Chevrolet Sonic vehicles manufactured May 10, 2011, to August 16, 2012 equipped with a Calix oil pan/block heater. In cold temperatures, the insulation on the engine block heater cord can become damaged, allowing the wires to be exposed.
Risk: Exposed wires increase the risk of electrical shock and personal injury if the cord is handled while it is plugged in.
General Motors (GM) is recalling certain model year 2013 and 2014 Chevrolet Sonic vehicles manufactured August 2, 2013, through August 12, 2013. Due to insufficient welds, the front fuel tank strap bracket may separate from the vehicle.
Risk: If the front fuel tank strap bracket separates, the increased load may lead to the failure of the other tank support. As a result, the fuel tank may come loose from the vehicle causing a fuel leak. A fuel leak, in the presence of an ignition source, may result in a fire.
13V220000
ELECTRICAL SYSTEM
General Motors LLC (GM) is recalling certain model year 2013 Cadillac ATS and model year 2013 Cadillac XTS; model year 2014 Chevrolet Impala; and 2013 Chevrolet Sonic vehicles. Originally, in May 2013, GM recalled 1,627 model year 2013 Cadillac ATS and model year 2013 Cadillac XTS; and model year 2014 Chevrolet Impala vehicles. In October 2013, GM informed the agency that it was adding model year 2013 Chevrolet Sonic vehicles to this campaign , representing an additional 8,050 units. The total number of vehicles being recalled is now 9,677. On the affected vehicles, the brake lamps may intermittently flash without the brakes being applied and the cruise control may disengage. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, reflective devices, and associated equipment."
Risk: If the brake lamps flash when the vehicle is not slowing, a following driver may not adjust vehicle speed when the vehicle is in fact braking, and the brake lamps are illuminating as intended, increasing the risk of a crash.
12V454000
ELECTRICAL SYSTEM
General Motors LLC (GM) is recalling certain model year 2013 Chevrolet Sonic vehicles manufactured from May 29, 2012, through August 29, 2012. When a turn signal lamp fails to operate, the Body Control Module (BCM) in these vehicles does not detect this condition and will not indicate the condition to the driver. Thus, These vehicles fail to conform to Federal Motor Vehicle Safety Standard No. 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: If the driver is not aware that the turn signal is not functioning and does not have the light repaired, other drivers may not be alerted that the vehicle is turning, increasing the risk of a crash.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2023412101 units in Canada
Airbag
Issue: On certain vehicles, the driver-front airbag inflator could rupture when the airbag deploys in a crash. If this happens, the airbag may not properly inflate and fragments could be propelled toward vehicle occupants. Safety Risk: An airbag inflator that ruptures can create a risk of injury or death. Corrective Actions: General Motors will notify owners by mail and advise you to take your vehicle to a dealership to replace the driver-front airbag module.
Recall 201705130,330 units in Canada
Lights And Instruments
Certain vehicles may fail to comply with the requirements of Canada Motor Vehicle Safety Standard 108 - Lighting System and Retroreflective Devices. The headlamp high-beam lens is not marked with the bulb type, contrary to the requirements of the standard. Correction: An manufacturing change has been undertaken to prevent this non-compliance condition from continuing. No corrective recall action is required as the non-compliance condition is deemed to be non-safety related.
Recall 201619129,849 units in Canada
Electrical
Certain vehicles equipped with a "Bring Your Own Media" (BYOM) radio may fail to conform to Canada Motor Vehicle Safety Standard (CMVSS) 114 - Theft Protection and Rollaway Protection. The radio software may fail to provide an audible warning/reminder chime that meets the requirements of the standard if the ignition key is left in the off position and the driver delays opening the driver’s door for more than 10 minutes, or opens and closes the door several times. The loss of an audible warning when a key is left in the ignition may increase the risk of vehicle theft. Correction: Dealers will reprogram the radio with corrected operating software.
Recall 201427417,144 units in Canada
Accessories
On certain vehicles, insulation on the engine block heater power cord may become damaged if the cord is handled during very cold days (temperatures below -25C). This could create an electrical shock hazard, which could result in personal injury. Correction: Dealers will replace the block heater cord.
Recall 20133561,140 units in Canada
Lights And Instruments
On certain vehicles, the brake lamps could flash intermittently without the brake pedal being depressed. This would convey a confusing message to following road users who, in turn, may not react in a timely manner when the driver does apply the brakes. As such, this could result in a crash causing property damage and/or personal injury. Correction: Dealers will reprogram the Body Control Module. Note: This recall supersedes 2013-176.
Recall 201333496 units in Canada
Fuel System
On certain vehicles, a fuel tank support strap bracket may have been welded incorrectly and could separate. This could potentially result in damage to the fuel tank and fuel leakage. Fuel leakage, in the presence of an ignition source, could result in a fire causing injury and/or property damage. Correction: Dealers will inspect the bracket and replace if necessary.
Recall 2012304120 units in Canada
Electrical
Certain vehicles fail to conform to Canada Motor Vehicle Safety Standard 108 – Lighting System and Retroreflective Devices. When a turn signal lamp fails to operate, the Body Control Module (BCM) in these vehicles does not detect this condition and will not alert the driver. As a result, the driver’s intentions to turn may not be conveyed clearly to other road users, increasing the risk of a crash causing property damage and/or personal injury. Correction: Dealers will reprogram the BCM and the vehicle’s key fobs.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 134,000 milesJackson, MIFire
ENGINE AND ENGINE COOLING
The contact owned a 2013 Chevrolet Sonic. The contact stated that the vehicle had previously sustained undercarriage damage while driving at 20 MPH and hitting a pothole. The undercarriage was repaired. Additionally, the contact stated that while driving at 25 MPH, the vehicle started to overheat. A coolant temperature warning light was illuminated. The contact pulled into the Walmart parking lot and parked the vehicle. An independent mechanic was notified of the failure. The contact stated that while the mechanic was towing the vehicle to the repair shop, the vehicle caught on fire. The mechanic pulled over to the side of the road. The incident occurred near the mechanic's shop. The contact stated that the workers of a nearby recreation center extinguished the fire with fire extinguishers. There was no injury sustained. The vehicle was towed to an unknown location and was deemed a total loss by the insurance company. The contact stated that the fire originated from the engine compartment. A police report was filed. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 134,000.
NHTSA complaint #11709620 — an unverified report by a vehicle owner.
Supply, NCCrash1 injured
AIR BAGS
On 7-27-2023 General Motors issued a recall on 2013 models of Sonic, my VIN was not included in this recall. However on 4-16-2025 my sonic was involved in a impact incident in which the air bags should have deployed, and did not. It is my opinion that Chevy, knowing of the issues with the model of car, should have issued a recall for my vehicle as well, but did not. As a result I suffered additional strain and injury during my impact as no airbags deployed.
NHTSA complaint #11655253 — an unverified report by a vehicle owner.
Casa Grande, AZFire
UNKNOWN OR OTHER
UNKNOWN. Our car caught fire but I'm not sure what actually caused it, it was in perfect working condition before. I saw articles online saying there was a voluntary recall due to faulty welding in the fuel tank so it could be that. I believe it's a dangerous defect and should be an official recall. My family and I almost lost our lives because of it
NHTSA complaint #11640190 — an unverified report by a vehicle owner.
Algonquin, ILCrash2 injured
AIR BAGS
The Sonic rear ended a stationary vehicle going close to 50mph. No airbags deployed.
NHTSA complaint #11632221 — an unverified report by a vehicle owner.
at 112,401 milesClarksboro, NJCrash
AIR BAGS
Car accident November 3, 2023. A dear ran in front car while traveling 55mps. As the impact took place causing front and of the car to be smashed Air bags in the car did not deployed. Causing head to hit steering wheel.
NHTSA complaint #11553681 — an unverified report by a vehicle owner.
at 125,000 milesClarkrange, TN1 injured
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
The contact owns a 2013 Chevrolet Sonic. The contact stated while driving approximately 15 MPH, the rear windshield suddenly imploded, causing glass shards to be propelled inside the cabin of the vehicle. The contact stated that it sounded as if a shotgun had been fired. As a result of the implosion, the contact sustained injuries to the left eye. The contact sought medical attention. The contact stated that there was an abnormal electrical humming sound coming from the rear windshield prior to the failure. The contact stated that the defroster was not activated at the time of the failure. The contact stated that there was prior electrical shortage failures with the vehicle. Additionally, there was melted solder present at the rear window defroster electrical connection. An unknown local dealer and the manufacturer were notified of the failure. The contact stated that he had a Police Report for the failure. The contact stated that a field investigator was sent to the residence to inspect the vehicle; however, the cause of the failure was undetermined. The vehicle was not diagnosed or repaired. The failure mileage was 125,000.
NHTSA complaint #11498949 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 134,000 milesJackson, MIFire
ENGINE AND ENGINE COOLING
The contact owned a 2013 Chevrolet Sonic. The contact stated that the vehicle had previously sustained undercarriage damage while driving at 20 MPH and hitting a pothole. The undercarriage was repaired. Additionally, the contact stated that while driving at 25 MPH, the vehicle started to overheat. A coolant temperature warning light was illuminated. The contact pulled into the Walmart parking lot and parked the vehicle. An independent mechanic was notified of the failure. The contact stated that while the mechanic was towing the vehicle to the repair shop, the vehicle caught on fire. The mechanic pulled over to the side of the road. The incident occurred near the mechanic's shop. The contact stated that the workers of a nearby recreation center extinguished the fire with fire extinguishers. There was no injury sustained. The vehicle was towed to an unknown location and was deemed a total loss by the insurance company. The contact stated that the fire originated from the engine compartment. A police report was filed. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 134,000.
NHTSA complaint #11709620 — an unverified report by a vehicle owner.
West Sacramento, CA
ENGINE
Vehicle enters into catalyst monitor too early. Monitor Fales indicating that the catalyst is below efficiency threshold. A vehicle is run for a significant amount of time before being allowed to enter the driving conditions for the catalyst monitor, monitor will pass. This indicates that there is a programming failure, not an actual component failure. Theory has been tested multiple times. Catalyst had also been tested by temperature sensor as well as by taking readings with a gas analyzer before and after the catalyst. Everything indicates the catalyst is well within operating parameters. Theories, test, and confirmations have been conducted by a certified technician and mechanical engineer.
NHTSA complaint #11666137 — an unverified report by a vehicle owner.
Supply, NCCrash1 injured
AIR BAGS
On 7-27-2023 General Motors issued a recall on 2013 models of Sonic, my VIN was not included in this recall. However on 4-16-2025 my sonic was involved in a impact incident in which the air bags should have deployed, and did not. It is my opinion that Chevy, knowing of the issues with the model of car, should have issued a recall for my vehicle as well, but did not. As a result I suffered additional strain and injury during my impact as no airbags deployed.
NHTSA complaint #11655253 — an unverified report by a vehicle owner.
at 126,419 milesDayton, OH
POWER TRAIN
The contact owns a 2013 Chevrolet Sonic. The contact stated that upon turning off the vehicle, the ignition key remained stuck in the ignition switch. Additionally, the contact noticed that the gear shift indicator was indicating that the transmission was in park(P) and in drive(D) simultaneously. The contact stated that upon moving the gear shifter in and out of park(P) several times, and shifting back to park(P), the contact was able to release the key. The contact stated that the failure had recurred several times. The vehicle was taken to the dealer, where the gear shifter was replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 126,419.
NHTSA complaint #11651135 — an unverified report by a vehicle owner.
Casa Grande, AZFire
UNKNOWN OR OTHER
UNKNOWN. Our car caught fire but I'm not sure what actually caused it, it was in perfect working condition before. I saw articles online saying there was a voluntary recall due to faulty welding in the fuel tank so it could be that. I believe it's a dangerous defect and should be an official recall. My family and I almost lost our lives because of it
NHTSA complaint #11640190 — an unverified report by a vehicle owner.
Algonquin, ILCrash2 injured
AIR BAGS
The Sonic rear ended a stationary vehicle going close to 50mph. No airbags deployed.
NHTSA complaint #11632221 — an unverified report by a vehicle owner.
Columbia, MO
UNKNOWN OR OTHER
Unable to shift to park from drive due to internal mechanism broke.
NHTSA complaint #11626964 — an unverified report by a vehicle owner.
East Liverpool, OH
ELECTRICAL SYSTEM
Was driving in heavy rain when car suddenly cut power and decelerated showed code 84 and the CEL came back with P2138. It is a known issue that rain gets up into the connector and causes a malfunction.
NHTSA complaint #11603878 — an unverified report by a vehicle owner.
East Liverpool, OH
ENGINE
Was driving in heavy rain when car suddenly cut power and decelerated showed code 84 and the CEL came back with P2138. It is a known issue that rain gets up into the connector and causes a malfunction.
NHTSA complaint #11603878 — an unverified report by a vehicle owner.
East Liverpool, OH
FUEL/PROPULSION SYSTEM
Was driving in heavy rain when car suddenly cut power and decelerated showed code 84 and the CEL came back with P2138. It is a known issue that rain gets up into the connector and causes a malfunction.
NHTSA complaint #11603878 — an unverified report by a vehicle owner.
Los Angeles, CA
STEERING
Last week when I was driving my car on the street, and wanted to make a left the steering wheel was very hard to turn. And the next day It happened again , steering hard to turn and it’s been intermittent but not driving my car right now, thanks for your attention
NHTSA complaint #11585587 — an unverified report by a vehicle owner.
Denver, CO
ENGINE AND ENGINE COOLING
The contact owns a 2013 Chevrolet Sonic. The contact stated that there was fluid leaking from underneath the hood. The check engine warning light was illuminated. The contact stated that while driving at undisclosed speeds, there was an abnormal sound coming from the vehicle. The vehicle was taken to the independent mechanic where it was diagnosed with a water pump and the thermostat housing failure. The contact discovered Technical Service Bulletin: 14371B; however, the vehicle was not included. The manufacturer was made aware of the failure and a case was opened. The failure mileage was unknown.
NHTSA complaint #11585004 — an unverified report by a vehicle owner.
Denver, CO
ENGINE
The contact owns a 2013 Chevrolet Sonic. The contact stated that there was fluid leaking from underneath the hood. The check engine warning light was illuminated. The contact stated that while driving at undisclosed speeds, there was an abnormal sound coming from the vehicle. The vehicle was taken to the independent mechanic where it was diagnosed with a water pump and the thermostat housing failure. The contact discovered Technical Service Bulletin: 14371B; however, the vehicle was not included. The manufacturer was made aware of the failure and a case was opened. The failure mileage was unknown.
NHTSA complaint #11585004 — an unverified report by a vehicle owner.
at 112,401 milesClarksboro, NJCrash
AIR BAGS
Car accident November 3, 2023. A dear ran in front car while traveling 55mps. As the impact took place causing front and of the car to be smashed Air bags in the car did not deployed. Causing head to hit steering wheel.
NHTSA complaint #11553681 — an unverified report by a vehicle owner.
Oklahoma City, OK
POWER TRAIN
2013 Chevrolet Sonic 1.8 L , fuel system lean ,mass airflow sensor, in limp mode preventing acceleration, gas tank when added gas....shuts down after start up-fuel system/gasoline; may cause possible fuel leak and could combust, alarm system and locks don't properly function - electric system equipment, insufficient welds...around fuel tank and front of vehicle on bottom by driver's side could also cause combustion, bcm codes that came up were communication, electrical, fuel, windows, and airbags! AutoZone codes were po171 and co561-77,I looked up recalls , several came up for my make and model but weren't specific to my vin# however my vehicle is doing everything pertaining to them! And I looked up if there was any special coverage on it and said there is...before 120k miles or ten years time. And I was never notified of it & never received anything in the mail ...
NHTSA complaint #11549029 — an unverified report by a vehicle owner.
Oklahoma City, OK
ENGINE
2013 Chevrolet Sonic 1.8 L , fuel system lean ,mass airflow sensor, in limp mode preventing acceleration, gas tank when added gas....shuts down after start up-fuel system/gasoline; may cause possible fuel leak and could combust, alarm system and locks don't properly function - electric system equipment, insufficient welds...around fuel tank and front of vehicle on bottom by driver's side could also cause combustion, bcm codes that came up were communication, electrical, fuel, windows, and airbags! AutoZone codes were po171 and co561-77,I looked up recalls , several came up for my make and model but weren't specific to my vin# however my vehicle is doing everything pertaining to them! And I looked up if there was any special coverage on it and said there is...before 120k miles or ten years time. And I was never notified of it & never received anything in the mail ...
NHTSA complaint #11549029 — an unverified report by a vehicle owner.
Oklahoma City, OK
FUEL/PROPULSION SYSTEM
2013 Chevrolet Sonic 1.8 L , fuel system lean ,mass airflow sensor, in limp mode preventing acceleration, gas tank when added gas....shuts down after start up-fuel system/gasoline; may cause possible fuel leak and could combust, alarm system and locks don't properly function - electric system equipment, insufficient welds...around fuel tank and front of vehicle on bottom by driver's side could also cause combustion, bcm codes that came up were communication, electrical, fuel, windows, and airbags! AutoZone codes were po171 and co561-77,I looked up recalls , several came up for my make and model but weren't specific to my vin# however my vehicle is doing everything pertaining to them! And I looked up if there was any special coverage on it and said there is...before 120k miles or ten years time. And I was never notified of it & never received anything in the mail ...
NHTSA complaint #11549029 — an unverified report by a vehicle owner.
West Menlo Park, CA
UNKNOWN OR OTHER
Car was taken to a mechanic. The diagnosis is that the 16186 Catalytic Converter Internal Damage. This forces the car to keep stalling. Upon further research, certain models had this recall. I called GM and they said my car is not one of the ones that had the recall how ever it has the same failure that the other recalls do.
NHTSA complaint #11508590 — an unverified report by a vehicle owner.
at 125,000 milesClarkrange, TN1 injured
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
The contact owns a 2013 Chevrolet Sonic. The contact stated while driving approximately 15 MPH, the rear windshield suddenly imploded, causing glass shards to be propelled inside the cabin of the vehicle. The contact stated that it sounded as if a shotgun had been fired. As a result of the implosion, the contact sustained injuries to the left eye. The contact sought medical attention. The contact stated that there was an abnormal electrical humming sound coming from the rear windshield prior to the failure. The contact stated that the defroster was not activated at the time of the failure. The contact stated that there was prior electrical shortage failures with the vehicle. Additionally, there was melted solder present at the rear window defroster electrical connection. An unknown local dealer and the manufacturer were notified of the failure. The contact stated that he had a Police Report for the failure. The contact stated that a field investigator was sent to the residence to inspect the vehicle; however, the cause of the failure was undetermined. The vehicle was not diagnosed or repaired. The failure mileage was 125,000.
NHTSA complaint #11498949 — an unverified report by a vehicle owner.
at 125,000 milesClarkrange, TN1 injured
ELECTRICAL SYSTEM
The contact owns a 2013 Chevrolet Sonic. The contact stated while driving approximately 15 MPH, the rear windshield suddenly imploded, causing glass shards to be propelled inside the cabin of the vehicle. The contact stated that it sounded as if a shotgun had been fired. As a result of the implosion, the contact sustained injuries to the left eye. The contact sought medical attention. The contact stated that there was an abnormal electrical humming sound coming from the rear windshield prior to the failure. The contact stated that the defroster was not activated at the time of the failure. The contact stated that there was prior electrical shortage failures with the vehicle. Additionally, there was melted solder present at the rear window defroster electrical connection. An unknown local dealer and the manufacturer were notified of the failure. The contact stated that he had a Police Report for the failure. The contact stated that a field investigator was sent to the residence to inspect the vehicle; however, the cause of the failure was undetermined. The vehicle was not diagnosed or repaired. The failure mileage was 125,000.
NHTSA complaint #11498949 — an unverified report by a vehicle owner.
Old Forge, PA
ELECTRICAL SYSTEM
My Odometer miles was erased about 9 months ago and I cannot retrieve it. A Chevy dealership associate looked at it this week (October 31, 2022) and manually could not recover the miles. A GM parts online website suggested it could be a speed sensor (blown fuse) or dash cluster. To diagnose the problem, the dealership wants to perform a diagnostic which costs $120-140 plus parts and labor. This is unjustified: GM and dealerships should be aware of this problem since it is prevalent in Chevy Sonics. GM should back this repair either partially or fully.
NHTSA complaint #11491853 — an unverified report by a vehicle owner.
at 150,000 milesRosenberg, TX
WHEELS
The contact owns a 2013 Chevrolet Sonic. The contact stated while driving 35 MPH, she heard abnormal knocking sounds coming from the rear wheels of the vehicle. Additionally, the contact stated that she heard clicking sounds while making turns. The check engine warning light was illuminated. The contact drove to her residence and parked the vehicle. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 150,000.
NHTSA complaint #11487116 — an unverified report by a vehicle owner.
at 150,000 milesRosenberg, TX
ENGINE
The contact owns a 2013 Chevrolet Sonic. The contact stated while driving 35 MPH, she heard abnormal knocking sounds coming from the rear wheels of the vehicle. Additionally, the contact stated that she heard clicking sounds while making turns. The check engine warning light was illuminated. The contact drove to her residence and parked the vehicle. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 150,000.
NHTSA complaint #11487116 — an unverified report by a vehicle owner.
Louisville, KY
UNKNOWN OR OTHER
I purchased a 2013 Chevy Sonic in October 2021.it has been in the repair shop twice since then. They replaced a sensor that it probably didn’t need. Now they tell me that it needs a new catalytic converter.. I have a warranty on this car . Please help ! [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11472025 — an unverified report by a vehicle owner.
Austin, TX
ELECTRICAL SYSTEM
The air conditioner instead of blowing cold air, it blows hot air. I have taken it from Miami to a 3rd party mechanic where it did not helped much. Nobody knew what was the problem. I move to Texas and in summer over 100 degrees and having a baby sweat is not good. The temperature as “weather shows -15 degrees. When right now is 99 degrees at 7:10 am central time
NHTSA complaint #11471087 — an unverified report by a vehicle owner.
