FaultScore

FaultScore report

2004 Chevrolet SSR problems

Owners have filed 37 complaints about the 2004 Chevrolet SSR with NHTSA between 2004 and 2021. The largest single group is the electrical system. Across this model's run it ranks 1 of 3 worst.

C

FaultScore 56/100

Higher is worse. Measured against the other years of the Chevrolet SSR.

How this is worked out

The numbers

37

Complaints

0

Crashes reported

0

Fires reported

1

Injuries reported

16,000 mi

Median mileage at failure

Half of reported failures happened before this

69%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 63 vs 50 Severity 14 vs 50 Early failure 100 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 63
Against the median year of the Chevrolet SSR. 50 means typical for this model; 100 means roughly double.
Severity — 14
2.7% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 100
69% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2004 compares with every other Chevrolet SSR

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2004 Chevrolet SSR

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Electrical System 9 24.3%

Median failure at 15,326 miles

Body & Structure 8 21.6%

Median failure at 7,000 miles

Doors, Latches & Locks 7 18.9%

Median failure at 14,500 miles

Engine & Cooling 4 10.8%

Median failure at 44,826 miles

Other & Unspecified 2 5.4%

Median failure at 77,886 miles

Acceleration & Cruise Control 2 5.4%

Median failure at 44,826 miles

Equipment & Accessories 1 2.7%

Median failure at 22,350 miles

Seat Belts 1 2.7%

Median failure at 20,000 miles

Lights 1 2.7%
Brakes 1 2.7%
Airbags 1 2.7%

Median failure at 10,200 miles

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 2 6.9%
1,000 – 9,999 miles 4 13.8%
10,000 – 24,999 miles 12 41.4%
25,000 – 49,999 miles 5 17.2%
50,000 – 74,999 miles 2 6.9%
75,000 – 99,999 miles 4 13.8%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Aug 2004 peak 3 Jan 2021

NHTSA investigations into the 2004 Chevrolet SSR

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

RQ17002 Opened 24 Apr 2017 Closed 29 Mar 2021 EXTERIOR LIGHTING:HEADLIGHTS

Loss of Headlights

The subject vehicles are model year (MY) 2002-2009 Chevrolet Trailblazer, GMC Envoy, 2004-2007 Buick Rainier, 2003-2008 Isuzu Ascender, 2005-2009 Saab 9-7X, 2002-2004 Oldsmobile Bravada, 2003-2006 Chevrolet SSR, 2005-2009 Buick Lacrosse, and 2006-2008 Pontiac Grand Prix. This scope includes the Trailblazer/Envoy variants: 2002-2006 Envoy XL/Trailblazer EXT and 2004-2005 Envoy XUV. The original scope of this investigation was expanded to include all vehicles equipped with the subject Headlight Driver Module (HDM). The focus of the investigation was to determine whether actions performed by Gene...

Recalls on the 2004 Chevrolet SSR

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2004088 52,776 units in Canada

Brakes

On certain vehicles, the brake hoses are not labelled with a designation that identifies the manufacturer of the assembly as required by CMVSS 106. This non-compliance has no effect on the performance of the involved brake hose assemblies. Correction: Since this does not pose a safety risk, no corrective action is required.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 900 miles Fayetteville, NC 1 injured

STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS

TRUCK COMES WITH FLIMSY HOOD SUPPORT, NOT STRONG ENOUGH TO SUPPORT WEIGHT OF HOOD. FELL ON MY BACK.

NHTSA complaint #10086566 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Jefferson, MA

SERVICE BRAKES

SERVICE BRAKING SYSTEM WARNING AND CHIME COME ON INTERMITTENTLY. THIS HAS BEEN OCCURRING FOR ABOUT TWELVE YEARS. I HAVE HAD THIS SERVICED MANY TIMES BY CHEVY DEALERSHIP AND INDEPENDENT GARAGES YET IT PERSISTS. I HAVE SPENT MANY HUNDREDS OF DOLLARS AND HAVE ALL RECEIPTS.

NHTSA complaint #11387676 — an unverified report by a vehicle owner.

at 77,886 miles Pahrump, NV

UNKNOWN OR OTHER

WAS GOING TO GO TO THE STORE AND WHEN I TURNED ON THE IGNITION EVERY THING WAS COMING ON,THE LIGHTS,DASH ALL LITE UP ,I HEARD THE FUEL PUMP AND I TURNED THE IGNITION FURTHER TO START IT AND NOTHING. NO CLICK,NO TURNING OVER,NOTHING. I SHUT IT OFF AND TRIED AGAIN AND SAME THING. I CHECKED MY FUSES AND FOUND NOTHING THERE WRONG EITHER. I'M STUMPED. I WILL NEED HELP WITH THIS SITUATION. CAN YOU SEND ME A SOLUTION PLEASE. THANKS FOR YOUR TIME AND HELP. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #11349727 — an unverified report by a vehicle owner.

at 77,886 miles Pahrump, NV

ELECTRICAL SYSTEM

WAS GOING TO GO TO THE STORE AND WHEN I TURNED ON THE IGNITION EVERY THING WAS COMING ON,THE LIGHTS,DASH ALL LITE UP ,I HEARD THE FUEL PUMP AND I TURNED THE IGNITION FURTHER TO START IT AND NOTHING. NO CLICK,NO TURNING OVER,NOTHING. I SHUT IT OFF AND TRIED AGAIN AND SAME THING. I CHECKED MY FUSES AND FOUND NOTHING THERE WRONG EITHER. I'M STUMPED. I WILL NEED HELP WITH THIS SITUATION. CAN YOU SEND ME A SOLUTION PLEASE. THANKS FOR YOUR TIME AND HELP. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #11349727 — an unverified report by a vehicle owner.

at 77,886 miles Pahrump, NV

ENGINE

WAS GOING TO GO TO THE STORE AND WHEN I TURNED ON THE IGNITION EVERY THING WAS COMING ON,THE LIGHTS,DASH ALL LITE UP ,I HEARD THE FUEL PUMP AND I TURNED THE IGNITION FURTHER TO START IT AND NOTHING. NO CLICK,NO TURNING OVER,NOTHING. I SHUT IT OFF AND TRIED AGAIN AND SAME THING. I CHECKED MY FUSES AND FOUND NOTHING THERE WRONG EITHER. I'M STUMPED. I WILL NEED HELP WITH THIS SITUATION. CAN YOU SEND ME A SOLUTION PLEASE. THANKS FOR YOUR TIME AND HELP. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #11349727 — an unverified report by a vehicle owner.

at 10,200 miles Crossville, TN

AIR BAGS

MY VEHICLE HAS ONLY 11,656 MILES, LESS THAN THAT WHEN I SUBMITTED TO DEALER FOR NON-FUNCTIONING GAUGES DUE TO STEPPER-MOTOR ISSUES. THIS SAME PART HAS BEEN WARRANTED ON OTHER GM VEHICLES, BUT GM REFUSES TO EXTEND THE SAME WARRANTY FOR THE SAME PART ON CHEVY SSR. OTHER SAFETY ISSUE IS THE SERVICE AIR BAG WARNING IS ON AND DEALER REFUSED WARRANTY SERVICE DUE TO AGE OF VEHICLE. BOTH OF THESE ISSUES ARE SAFETY RELATED AND NOT LOOKING FOR WARRANTY OF MAINTENANCE WORK.

NHTSA complaint #11281733 — an unverified report by a vehicle owner.

at 10,200 miles Crossville, TN

ELECTRICAL SYSTEM

MY VEHICLE HAS ONLY 11,656 MILES, LESS THAN THAT WHEN I SUBMITTED TO DEALER FOR NON-FUNCTIONING GAUGES DUE TO STEPPER-MOTOR ISSUES. THIS SAME PART HAS BEEN WARRANTED ON OTHER GM VEHICLES, BUT GM REFUSES TO EXTEND THE SAME WARRANTY FOR THE SAME PART ON CHEVY SSR. OTHER SAFETY ISSUE IS THE SERVICE AIR BAG WARNING IS ON AND DEALER REFUSED WARRANTY SERVICE DUE TO AGE OF VEHICLE. BOTH OF THESE ISSUES ARE SAFETY RELATED AND NOT LOOKING FOR WARRANTY OF MAINTENANCE WORK.

NHTSA complaint #11281733 — an unverified report by a vehicle owner.

at 30,000 miles Bryantown, MD

STRUCTURE:BODY:DOOR

THE PASSENGER'S DOOR OF MY SSR WAS BECOMING DIFFICULT TO OPEN AND I WAS CONFIDENT THE ISSUE WAS THE SAME PROBLEM I HAD EXPERIENCED PREVIOUSLY WITH THE DRIVER'S SIDE DOOR. IT IS A KNOWN DEFECT AND RESULTANT TECHNICAL SERVICE BULLETIN (TSB 05-08-64-026) WHICH PREVIOUSLY HAD BEEN FIXED BY KEN DIXON CHEVROLET (JUNE OF 2011). AT THAT TIME, KEN DIXON (NOW MANAGED UNDER WALDORF CHEVY CADILLAC) DECLINED MY REQUEST TO REPLACE PASSENGER'S SIDE DEFECTIVE PART EVEN THOUGH THE TSB HAD INDICATED TO DO SO. WALDORF CHEVY CADILLAC NOW SAYS THE PART REQUIRED TO FIX MY CAR IS DISCONTINUED AND NOT AVAILABLE. I WAS TOLD "IT CANNOT BE FIXED. THE PART IS DISCONTINUED, NOT AVAILABLE FROM GM." I ASKED, "ARE YOU SAYING I HAVE TO LIVE WITH IT AND THERE IS NO FIX? THAT IS, GM ISSUED A TSB AND THEN DISCONTINUED THE PART WITH NO FUTURE PLANS OR OPTIONS FOR CARS THAT ARE LESS THAN 10 YEARS OLD?" THE ANSWER WAS "CORRECT, YOU MAY PICK UP THE CAR". I WAS GIVEN NO INDICATION THAT WALDORF CHEVY CADILLAC OR GM WOULD ATTEMPT TO FIND ANY SOLUTION. WHEN I RECEIVED THE CAR BACK FROM WALDORF CHEVY CADILLAC, THE DOOR IS NO LONGER OPERATIONAL FROM THE INSIDE. I NOW HAVE A CAR WITH A PASSENGER SIDE DOOR THAT CAN NO LONGER BE OPENED FROM THE INSIDE. I HAVE BEEN LEFT TO DRIVE A VEHICLE THAT IS UNSAFE TO DRIVE WITH NO MECHANISM IN PLACE BY GM TO ADDRESS AN ISSUE THAT IS A DOCUMENTED DEFECT IN A CAR THAT IS LESS THAN 10 YEARS OLD AND HAS 30,000 MILES ON IT. I AM CONCERNED WITH HAVING TO DRIVE THIS VEHICLE WITH NO MEANS TO OPEN THE PASSENGER SIDE DOOR FROM THE INSIDE. THIS COULD RESULT IN TRAGIC OUTCOME IN THE CASE OF ACCIDENT, VEHICLE MALFUNCTION OR SOME OTHER INCIDENT REQUIRING IMMEDIATE EXIT FROM THE CAR. I AM AT A COMPLETE LOSS TO UNDERSTAND HOW GM CAN DISCONTINUE A PART IDENTIFIED WITHIN A TSB AS THE FIX FOR A KNOWN PROBLEM AND NOT PROVIDE SOME MEANS TO FIX THE SAFETY ISSUE OF THIS CAR.

NHTSA complaint #10643036 — an unverified report by a vehicle owner.

Yucaipa, CA

ENGINE AND ENGINE COOLING

2004 CHEVROLET SSR. CONSUMER WRITES IN REGARDS TO A FAULTY COOLING SYSTEM. *SMD THE CONSUMER DISCOVERED THE COOLANT RESERVOIR HAD A HOLE IN IT, AND ALL THE COOLANT LEAKED OUT. THE ENGINE STOPPED RUNNING AND WAS HOT.

NHTSA complaint #10594065 — an unverified report by a vehicle owner.

at 22,350 miles Fontana, CA

ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2004 CHEVROLET SSR. THE CONTACT STATED THAT UPON INSPECTION, THE SPEEDOMETER FAILED TO OPERATE WITH NO WARNINGS. THE CONTACT ALSO MENTIONED THAT THE TEMPERATURE AND OIL PRESSURE GAUGES HAD FAILED. THE VEHICLE WAS TAKEN TO A DEALER AND THE MECHANIC STATED THAT THE INSTRUMENT CLUSTER AND THE GAS GAUGE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE AND CURRENT MILEAGE WAS 22,350. .... UPDATED 11/25/13

NHTSA complaint #10544987 — an unverified report by a vehicle owner.

at 22,350 miles Fontana, CA

EQUIPMENT

TL* THE CONTACT OWNS A 2004 CHEVROLET SSR. THE CONTACT STATED THAT UPON INSPECTION, THE SPEEDOMETER FAILED TO OPERATE WITH NO WARNINGS. THE CONTACT ALSO MENTIONED THAT THE TEMPERATURE AND OIL PRESSURE GAUGES HAD FAILED. THE VEHICLE WAS TAKEN TO A DEALER AND THE MECHANIC STATED THAT THE INSTRUMENT CLUSTER AND THE GAS GAUGE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE AND CURRENT MILEAGE WAS 22,350. .... UPDATED 11/25/13

NHTSA complaint #10544987 — an unverified report by a vehicle owner.

at 75,269 miles Toledo, OH

ELECTRICAL SYSTEM

I BOUGHT A 2004 CHEVROLET SSR IN FEB.11, 2010 WAS A USED VEHICLE NO WARRANTY. TEST DRIVE WAS OK EVERYTHING WORKED AS EXPECTED. I STARTED NOTICING THAT I WAS GOING SLOWER THAN MOST CARS AROUND ME. I CHECKED WITH A FRIEND WHO DROVE BESIDE ME. IT WAS DETERMINED THAT THE SPEEDOMETER WAS OFF 10 TO 15 MPH. I CONTACTED CHEVROLET DEALER ABOUT PROBLEM IN MARCH 2010. I NEEDED TO DROP OFF MY TRUCK FOR A DIAGNOSTIC TESTING. IT WOULD TAKE 24 HOURS & OR 5 TO 7 DAYS AT $150 PER HOUR TO DETERMINE PROBLEM. THE PARTS & REPAIR LABOR TO FIX. I SAID THAT WAS OUTRAGEOUS. PLUS NO TECHNICIANS IN AREA WERE TRAINED ON THE SSR'S ELECTRONICS. I CONTACTED GM FOR HELP. SERVICE REQUEST #71-982295330 THE PROBLEM I WAS EXPERIENCING WAS NOT INCLUDED IN RECALL. NO 2003 THROUGH 2006 SSR'S WERE REPORTED TO BE HAVING ANY PROBLEMS WITH THE INSTRUMENT CLUSTER. THE DEALER FOUND NO PROBLEM & WAS NOT REPAIRED. I HAVE BEEN PUTTING UP WITH THE PROBLEM USING TACHOMETER AS A GUIDE TO SPEED. THE FIRST TIME I START TRUCK IT SEEMS TO BE JUST A FEW MILES PER HOUR OFF. BUT AS I GO THROUGH START CYCLES IT GETS TO BE MORE MPH OFF. IF VEHICLE SITS OVER NIGHT. 12 OR MORE HOURS. IT SEEMS TO RESET ITSELF. I WAS OUT TODAY 4/29/2012 FOR A DRIVE. I WAS PULLED OVER BY A POLICE OFFICER ON RADAR GOING 67 MPH IN A 55 MPH ZONE. I CHECKED MY SPEED AT THE TIME & WAS GOING 55 MPH. THE OFFICER LET ME OFF WITH A WARNING TO PARK VEHICLE TILL IT IS REPAIRED. NOW WHAT DO I DO? CHEVROLET DOES NOT HAVE A RECALL ON THIS VEHICLE & MANY PEOPLE THAT I KNOW ARE SSR OWNERS HAVE HAD THE SAME PROBLEMS WITH INSTRUMENT PANEL GAUGES. IT IS A KNOWN PROBLEM WITH SSR OWNERS. BUT AS I WAS TOLD. MOST HAD IT REPAIRED AT THERE OWN EXPENSE. NOW I HAVE A TRUCK WITH A INACCURATE SPEEDOMETER & NO PLACE TO GET REPAIRS DONE BY EXPERIENCED MECHANICS. I NEED MY SPEEDOMETER FIXED AT GM CHEVROLET EXPENSE.

NHTSA complaint #10456806 — an unverified report by a vehicle owner.

at 20,000 miles Great Falls, MT

SEAT BELTS

TL* THE CONTACT OWNS A 2004 CHEVROLET SSR. THE CONTACT STATED THAT ONE OF THE SEAT BELTS HAD BECOME INOPERABLE. THE CONTACT ORDERED A REPLACEMENT SEAT BELT BUT ONCE IT WAS RECEIVED, HE NOTICED THAT THE SEAT BELT WAS ROLLED BACKWARD AND EXHIBITED AN ABNORMAL TWIST. THE MANUFACTURER WAS CONTACTED WHO ADVISED THAT THE SEAT BELT HAD TO BE INSTALLED BACKWARD IN ORDER FOR IT TO OPERATE CORRECTLY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 20,000. UPDATED 5/11/12 *CN THE CONSUMER STATED THE PLASTIC GEAR WAS DEFECTIVE. A NEW SEAT BELT WAS ORDERED. HOWEVER, IT WAS DISCOVERED THE NEW BELT WAS TWISTED. TWO WEEKS LATER, A NEW BELT ARRIVED AND IT WAS ALSO TWISTED. UPDATED 05/23/12

NHTSA complaint #10455130 — an unverified report by a vehicle owner.

SAN Clemente, CA

EXTERIOR LIGHTING

I HAVE BEEN ADVISED BY THE ORANGE COUNTY SHERIFF TO REPORT THE HEADLIGHT COVERS ON MY 2004 CHEVROLET SSR ARE MELTING FROM THE HEAT OF THE HEADLIGHT. THEY HAVE TOLD ME THAT THIS IS A SAFETY HAZARD THAT THE MANUFACTURER NEEDS TO ADDRESS. I HAVE SPOKEN TO CHEVROLET BUT THEY SAY MY VEHICLE IS OUT OF WARRANTY. I HAVE DRIVEN MANY VEHICLES IN MY LIFE FOR LONGER PERIODS OF TIME AND HAVE NEVER HAD THE HEADLIGHT COVERS MELT. PER THE SHERIFF, THIS IS A SAFETY HAZARD AND THEY FEEL THAT THIS IS NOT JUST A SINGLE PROBLEM TO MY VEHICLE AND TO ASK FOR A RECALL. THANK YOU.

NHTSA complaint #10435908 — an unverified report by a vehicle owner.

at 8,000 miles Essexville, MI

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

TL* THE CONTACT OWNS A 2004 CHEVROLET SSR. THE CONTACT STATED THAT WHEN HE PULLED THE HANDLE ON THE DOOR, THE DOOR WOULD NOT OPEN. THE FAILURE BECAME PROGRESSIVELY WORSE. THE CONTACT REFERENCED A TSB 050864026 THAT WAS RELATED TO THE FAILURE. THE DEALER STATED THAT THE VEHICLE COULD BE REPAIRED AT THE CONTACTS EXPENSE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,000. THE CURRENT MILEAGE WAS APPROXIMATELY 8,800.

NHTSA complaint #10323978 — an unverified report by a vehicle owner.

at 9,678 miles Lake Havasu City, AZ

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

CLUSTER GAUGES ON A 2004 SSR CHEVY PICKUP TRUCK QUITS WORKING SEVERAL TIMES, NO SPEEDOMETER OR TACH. VEHICLE HAS LESS THAN 10,000 MILES ON IT.

NHTSA complaint #10300200 — an unverified report by a vehicle owner.

at 34,000 miles Elko, NV

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

TL*THE CONTACT OWNS A 2004 CHEVROLET PICKUP SSR. THE CONTACT STATED HE CANNOT GET OUT OF THE VEHICLE ON THE FRONT RIGHT PASSENGER SIDE SINCE THE DOOR LATCH IS BROKEN. THE VEHICLE WAS TAKEN TO THE DEALER AND WHO STATED THAT THE PARTS WERE ORDER; HOWEVER, GM NO LONGER MAKES THE PARTS FOR THAT VEHICLE. THE MANUFACTURER STATED THAT THEY ARE LOOKING FOR SOMEONE TO MAKE THE PARTS. THE FAILURE MILEAGE WAS 34,000.

NHTSA complaint #10299516 — an unverified report by a vehicle owner.

at 54,000 miles Cloverdale, CA

STRUCTURE:BODY:DOOR

TL*THE CONTACT OWNS A 2004 CHEVROLET SSR. THE CONTACT STATED THAT THE PASSENGER SIDE DOOR HANDLE FAILED, WHICH PREVENTED HIM FROM OPENING THE DOOR. THE DRIVER'S SIDE DOOR HANDLE WAS REPLACED UNDER WARRANTY ON NOVEMBER 22, 2006. THE DIAGNOSIS FOUND THAT THE DOOR HANDLES WERE MADE WITH DEFECTIVE PLASTIC; THEREFORE, THEY BECOME PERMANENTLY INOPERABLE FROM THE INSIDE OF THE VEHICLE. THE DEALER STATED THAT THE VEHICLE WAS OUT OF WARRANTY AND THE REPAIR COST WAS ESTIMATED AT $377. A REPORT WAS FILED WITH THE MANUFACTURER, BUT THEY WOULD NOT ASSIST WITH THE REPAIR. THE CONTACT PLANS ON HAVING THE VEHICLE REPAIRED. THE FAILURE MILEAGE WAS 54,000 AND CURRENT MILEAGE WAS 54,300. 4/01/09 *NJ THE DEALER FOUND A BROKEN INNER HANDLE BRACKET. UPDATED 04/09/09.

NHTSA complaint #10262035 — an unverified report by a vehicle owner.

at 54,000 miles Cloverdale, CA

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

TL*THE CONTACT OWNS A 2004 CHEVROLET SSR. THE CONTACT STATED THAT THE PASSENGER SIDE DOOR HANDLE FAILED, WHICH PREVENTED HIM FROM OPENING THE DOOR. THE DRIVER'S SIDE DOOR HANDLE WAS REPLACED UNDER WARRANTY ON NOVEMBER 22, 2006. THE DIAGNOSIS FOUND THAT THE DOOR HANDLES WERE MADE WITH DEFECTIVE PLASTIC; THEREFORE, THEY BECOME PERMANENTLY INOPERABLE FROM THE INSIDE OF THE VEHICLE. THE DEALER STATED THAT THE VEHICLE WAS OUT OF WARRANTY AND THE REPAIR COST WAS ESTIMATED AT $377. A REPORT WAS FILED WITH THE MANUFACTURER, BUT THEY WOULD NOT ASSIST WITH THE REPAIR. THE CONTACT PLANS ON HAVING THE VEHICLE REPAIRED. THE FAILURE MILEAGE WAS 54,000 AND CURRENT MILEAGE WAS 54,300. 4/01/09 *NJ THE DEALER FOUND A BROKEN INNER HANDLE BRACKET. UPDATED 04/09/09.

NHTSA complaint #10262035 — an unverified report by a vehicle owner.

at 12,000 miles River Ridge, LA

ELECTRICAL SYSTEM

TL*THE CONTACT OWNS A 2004 CHEVROLET SSR. THE CONTACT STATED THAT THE SPEEDOMETER SHOULD BE RESETTING ITSELF TO ZERO, BUT THE DIAL RESTS AT 20 MPH WHEN THE VEHICLE IS IDLING. ON OCCASION, THE SPEEDOMETER DIAL BECOMES ERRATIC AND DOES NOT GO BACK DOWN AT ALL. AS A RESULT, THE CONTACT DOES NOT KNOW HOW FAST SHE IS DRIVING. SHE TOOK THE VEHICLE TO AN INDEPENDENT REPAIR CENTER FOR A DIAGNOSIS AND THEY CONFIRMED THE SPEEDOMETER FAILURE. THE DEALER STATED THAT IT WOULD COST $1,050 TO REPLACE THE SPEEDOMETER WITH AN OLD PART. THE MANUFACTURER INFORMED HER TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER TO BE DIAGNOSED. THE FAILURE MILEAGE WAS 12,000.

NHTSA complaint #10256607 — an unverified report by a vehicle owner.

at 44,826 miles Lehoe, CA

VEHICLE SPEED CONTROL

TL*THE CONTACT OWNS A 2004 CHEVROLET SSR. WHILE DRIVING AT AN UNKNOWN SPEED, THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE MECHANIC AND IT WAS DISCOVERED THAT THE CATALYTIC CONVERTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE ALSO LOST POWER WHILE DRIVING AND MISFIRED. THE VEHICLE WAS TOWED TO A DEALER AND THEY STATED THAT THE THROTTLE BODY FAILED AND NEEDED TO BE REPLACED. THE SPEEDOMETER WORKS INTERMITTENTLY. THE CURRENT MILEAGE WAS 46,641 AND FAILURE MILEAGE WAS 44,826.

NHTSA complaint #10241975 — an unverified report by a vehicle owner.

at 44,826 miles Lehoe, CA

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

TL*THE CONTACT OWNS A 2004 CHEVROLET SSR. WHILE DRIVING AT AN UNKNOWN SPEED, THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE MECHANIC AND IT WAS DISCOVERED THAT THE CATALYTIC CONVERTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE ALSO LOST POWER WHILE DRIVING AND MISFIRED. THE VEHICLE WAS TOWED TO A DEALER AND THEY STATED THAT THE THROTTLE BODY FAILED AND NEEDED TO BE REPLACED. THE SPEEDOMETER WORKS INTERMITTENTLY. THE CURRENT MILEAGE WAS 46,641 AND FAILURE MILEAGE WAS 44,826.

NHTSA complaint #10241975 — an unverified report by a vehicle owner.

at 44,826 miles Lehoe, CA

ELECTRICAL SYSTEM

TL*THE CONTACT OWNS A 2004 CHEVROLET SSR. WHILE DRIVING AT AN UNKNOWN SPEED, THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE MECHANIC AND IT WAS DISCOVERED THAT THE CATALYTIC CONVERTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE ALSO LOST POWER WHILE DRIVING AND MISFIRED. THE VEHICLE WAS TOWED TO A DEALER AND THEY STATED THAT THE THROTTLE BODY FAILED AND NEEDED TO BE REPLACED. THE SPEEDOMETER WORKS INTERMITTENTLY. THE CURRENT MILEAGE WAS 46,641 AND FAILURE MILEAGE WAS 44,826.

NHTSA complaint #10241975 — an unverified report by a vehicle owner.

at 15,326 miles Hampton, VA

ELECTRICAL SYSTEM

DRIVING FOR APPROX 2 1/2 HOURS AT HIGHWAY SPEEDS. NOTICES SPEEDOMETER WAS BOUNCING. SLOWED DOWN, SPEEDOMETER DID NOT CHANGE. AFTER ABOUT TWO MILES, SPEEDOMETER INCREASE IN SPEED, AFTER A MINUTE OR TWO, SPEEDOMETER INCREASED TO APPROX 80MPH. AFTER ABOUT TEN MINUTES, ENTER CITY LIMITS, SPEED LIMIT WAS 35MPH, SPEEDOMETER REGISTERING 65MPH. WHEN I GOT HOME, SPEEDOMETER WAS REGISTERING 30MPH. TOOK VEHICLE TO CHEVY DEALER TWO DAYS LATER, WAS TOLD NO PROBLEM WITH SPEEDOMETER, TOLD TO BRING IT BACK IF THE PROBLEM PERSIST. TWO WEEKS LATER, DRIVING IN CITY AT 45MPH, SIMILAR PROBLEM OCCURRED, AFTER VEHICLE STOPPED, SPEEDOMETER ON 25MPH, NOW SPEEDOMETER DOES NOT WORK. PENDING REPAIR.

NHTSA complaint #10226754 — an unverified report by a vehicle owner.

at 10,500 miles Hampton, VA

STRUCTURE

SSR IS PARKED IN DRIVEWAY IN NOV 07. RECEIVE APPROX TWO INCHES OF RAIN, SSR LEAKED IN FLOOR ON PASSENGER SIDE. APPROX 1 1/2" OF WATER IN FLOOR. TOOK TO CHECK DEALER, DEALER OUTSOURCED PROBLEM. WAS TOLD THERE WAS A CRACK IN "A PILLAR". RESEALED PILLAR, PROBLEM SOLVED. RECEIVED THREE INCHES OF RAIN IN APR 08, SSR LEAKED IN FLOOR ON PASSENGER SIDE. APPROX 2" OF WATER IN FLOOR. TOOK BACK TO CHEVY DEALER, DEALER OUTSOURCED PROBLEM. TOLD LEAK IS DIFFERENT PROBLEM, TOLD CAR DOOR HAD TWO SIDED STICKY ADHESION WHICH WAS NOT STICKING TO DOOR, REPAIRED. I DON'T BELIEVE THIS SOLUTION SOUNDS CORRECT.

NHTSA complaint #10226756 — an unverified report by a vehicle owner.

at 15,326 miles Hampton, VA

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

DRIVING FOR APPROX 2 1/2 HOURS AT HIGHWAY SPEEDS. NOTICES SPEEDOMETER WAS BOUNCING. SLOWED DOWN, SPEEDOMETER DID NOT CHANGE. AFTER ABOUT TWO MILES, SPEEDOMETER INCREASE IN SPEED, AFTER A MINUTE OR TWO, SPEEDOMETER INCREASED TO APPROX 80MPH. AFTER ABOUT TEN MINUTES, ENTER CITY LIMITS, SPEED LIMIT WAS 35MPH, SPEEDOMETER REGISTERING 65MPH. WHEN I GOT HOME, SPEEDOMETER WAS REGISTERING 30MPH. TOOK VEHICLE TO CHEVY DEALER TWO DAYS LATER, WAS TOLD NO PROBLEM WITH SPEEDOMETER, TOLD TO BRING IT BACK IF THE PROBLEM PERSIST. TWO WEEKS LATER, DRIVING IN CITY AT 45MPH, SIMILAR PROBLEM OCCURRED, AFTER VEHICLE STOPPED, SPEEDOMETER ON 25MPH, NOW SPEEDOMETER DOES NOT WORK. PENDING REPAIR.

NHTSA complaint #10226754 — an unverified report by a vehicle owner.