29 of the
240 complaints about the 2007 Chevrolet Suburban 1500 are about the
body and structure — 12% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
82,000 miles.
F
29
Complaints
1
Crashes
0
Fires
8
Injuries
Exactly what failed
Body
1137.9%
Structure
1034.5%
Door
724.1%
Hatchback/Liftgate
13.4%
Body & Structure across every Chevrolet Suburban 1500 year
DASH HAS MULTIPLE CRACKS, NOT SURE THE DATE WHEN IT HAPPENED, I USED TODAY'S DATE, I JUST BOUGHT THE VEHICLE, IT LOOKS LIKE THEY TRIED TO REPAIR IT. THERE IS NO SUPPORT UNDER THE DASH. HUSBAND HAD A 2006 GMC SIERRA C2500 TRUCK VIN # [XXX] AND HIS CRACKED ALSO, WE DO NOT OWN IT ANYMORE INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11219840 — an unverified report by a vehicle owner.
at 90,000 milesOrange, CA
STRUCTURE:BODY
THE DASHBOARD HAS CRACKED IN 4 OR 5 PLACES OVER A PERIOD OF TIME. THIS WAS NOT A RESULT OF AN ACCIDENT. IT JUST CRACKED WITHOUT ANY STRESS ON IT.
NHTSA complaint #11114671 — an unverified report by a vehicle owner.
Spring, TX
STRUCTURE:BODY
TAKATA RECALL INFO RECEIVED, BUT CHEVY WON'T FIX IT. ANOTHER ISSUE IS CRACKED DASHBOARD IN SEVERAL PLACES. I AM CONCERNED WITH ITS INTEGRITY.
NHTSA complaint #10927667 — an unverified report by a vehicle owner.
at 69,000 milesClayton, NC
STRUCTURE:BODY
HAVE REPLACED ALL 4 DOOR HANDLES DUE TO PLASTIC BREAKING
NHTSA complaint #10864535 — an unverified report by a vehicle owner.
at 65,000 milesVancleave, MS
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT THE DASHBOARD PREMATURELY CRACKED IN THE SAME AREA TWICE. THE VEHICLE WAS TAKEN TO THE DEALER TWICE WHERE THEY REPLACED THE DASHBOARD, BUT THE FAILURE RECURRED. THE DEALER WAS NOTIFIED AND INDICATED THAT A CLIP FRACTURED AND THERE WAS A CRACK ON THE DASHBOARD THAT NEEDED TO BE REPLACED A THIRD TIME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
NHTSA complaint #10794616 — an unverified report by a vehicle owner.
at 89,000 milesAtmore, AL
STRUCTURE:BODY
I PURCHASED A 2007 CHEVROLET SUBURBAN APPROXIMATELY 18 MONTHS AGO. IT HAD APPROXIMATELY 86000 MILES ON IT. AT APPROXIMATELY 89000 MILES THE DASH BEGAN CRACKING. IT HAS CONTINUED TO CRACK EVER SINCE. THE FIRST ONE WAS ON THE LEFT FRONT OF THE PASSENGER SIDE AIRBAG. SINCE THEN I HAVE NUMEROUS CRACKS ON THE DRIVERS SIDE OVER THE INSTRUMENT PANEL. THIS COULD BE A HAZARD IF THE AIR BAG IS DEPLOYED AND THE DASH BREAKS FURTHER AND SENDS PROJECTILES OF THE DASH MATERIAL AIRBORNE IN A CRASH. THIS SEEMS TO BE A PROBLEM WITH ALL OF THESE MODEL VEHICLES FROM 2007 TO 2011. I BELIEVE IT SHOULD BE ADDRESSED AND PAID FOR BY GM. SOME OF THESE CRACKS HAVE HAPPENED WHILE MOVING AND ONE EVEN HAPPENED FROM THE INTERIOR GETTING COLD INSIDE.
NHTSA complaint #10786346 — an unverified report by a vehicle owner.
at 65,000 milesHavre, MTCrash
STRUCTURE:BODY
MY TWO CHILDREN AND I WHERE COMING HOME FROM A WRESTLING TOURNAMENT TRAVELING ON A HIGHWAY DOING ABOUT 65 MPH. THEY WERE IN THE BACK SEAT. WE ALL HAD SEAT BELTS ON. I HAD A EPILEPTIC SEIZURE AND THEY SAID MY FOOT HIT THE THROTTLE SO WE MIGHT HAVE BE GOING FASTER WHEN WE HIT. I LAST RECALL DOING THE SPEED LIMIT. I WENT TO THE LEFT AND MISSED A POWER POLE BUT HIT THE RAILROAD TRACKS(THESE TRACKS ARE BANKED UP ON DIRT AND ROCK). WHICH CAUSED THE SUBURBAN TO SOME HOW ROLL 4 TO 5 TIMES DOWN THE TRACKS.WE ENDED UP ON THE OTHER SIDE OF THE TRACKS ON OUR RIMS. EVERY TIRE WAS BLOWN. EVERY WINDOW WAS SHATTERED EXCEPT THE FRONT IT HAD A HOLE IN A CENTER OF IT WHICH A RAILROAD TIE CAME THRU. THERE ARE IMPRESSIONS OF THE RAILROAD ROAD TRACKS ON THE SUBURBAN . THE DRIVER SIDE OF THE SUBURBAN IS SMASH DOWN TO THE DRIVER HEAD REST . I ENDED UP WITH A BROKEN NECK. THANK GOODNESS MY KIDS SEATS WERE RECLINED IN THE BACK OR THEIR NECKS WOULD HAVE BROKE. NOT ONE PART OF THIS SUBURBAN IS NOT SMASHED. EVERYTHING FLEW OUT OF IT WHEN WE ROLLED. MY SON HAD TO CRAWL OUT THE WINDOW AND SEARCH ON THE GROUND TO FIND CELL PHONES THAT FLEW OUT OF THE SUBURBAN WHEN WE WRECKED TO CALL 911. THE SIDE AIR BAGS FAILED MY FAMILY. I ALWAYS FELT SAFE WITH THEM. BUT WE ROLLED AND THEY DID NOT WORK. EVEN THE FRONT AIRBAG DIDN'T GO OFF WHEN I FIRST HIT THE TRACKS. BESIDES MY BROKEN NECK IT ALL TURNED OUT GOOD. I WILL NEVER BUY A CHEVY AGAIN. OUR INSURANCE COMPANY SAID OUR SUBURBAN IS TOTALED. ONLY THING WORTH ANYTHING IS MAYBE THE SEATS. EVERYTHING THING ELSE IS SCRAP METAL. IF YOU'D LIKE TO SEE PICTURES YOUR WELCOME TO CONTACT US. BUT PLEASE CHECK INTO THESE SUBURBANS. IF WE WOULDN'T HAVE HAD SEATBELTS WE WOULD ALL BE DEAD. MY HUSBAND WENT AND BOUGHT A 2015 FORD . I WILL NEVER PUT MY TRUST IN A CHEVY AGAIN. OR AIRBAGS. I'M WONDERING IF THEY JUST PUT A AIRBAG STICKER IN THEM TO MAKE US FEEL SAFE. THANK YOU
NHTSA complaint #10713306 — an unverified report by a vehicle owner.
at 130,000 milesHumble, TN
STRUCTURE:BODY
TL*THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT THE DASHBOARD EXHIBITED SEVERAL SIX INCH LENGTH CRACKS ON THE DRIVER'S SIDE AND ALSO NEAR THE PASSENGER'S SIDE AIR BAG HOUSING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATELY FAILURE MILEAGE WAS 130,000.
NHTSA complaint #10691815 — an unverified report by a vehicle owner.
at 130,000 milesMaricopa, AZ
STRUCTURE
THE PLASTIC INSTRUMENT DASH HAS CRACKED IN TWO PLACES. THE ONE CRACK IS LOCATED BESIDE THE PASSENGER AIRBAG. IT APPEARS THAT IT WOULD BE POSSIBLE FOR PIECES OF THE PLASTIC DASH TO BE PROPELLED AROUND THE INTERIOR CABIN OF THE VEHICLE IF THE AIRBAG WOULD DEPLOY IN A CRASH.
NHTSA complaint #10689874 — an unverified report by a vehicle owner.
at 113,000 milesHanover, IN2 injured
STRUCTURE:BODY
INTERIOR CHROME DOOR HANDLES PEELING. PEELING CHROME EXTREMELY SHARP. I'VE HAD MY FINGERS PRICKED BY THE PEELING CHROME AND MY WIFE GOT A SMALL CUT ON HER FINGER FROM IT. VERY SHARP.
NHTSA complaint #10667164 — an unverified report by a vehicle owner.
at 100,587 milesPace, FL
STRUCTURE:BODY
DASH CRACKED WHILE SUBURBAN WAS SITTING STILL.
NHTSA complaint #10596782 — an unverified report by a vehicle owner.
at 89,000 milesOmaha, NE
STRUCTURE
THE DASHES OF ALL GM TRUCKS AND SUVS ARE CRACKING, BADLY. THEY'RE DESIGNED POORLY AND CRACK RIGHT AROUND THE PASSENGER AIRBAG DEPLOYMENT SECTION. IN THE EVENT OF AIR BAG DEPLOYMENT, IT WILL SEND JAGGED PLASTIC SHARDS TOWARDS THE OCCUPANTS. THIS IS COMPLETELY UNSAFE AND A SERIOUS HAZARD BUT GM REFUSES TO CORRECT THE ISSUE EVEN THOUGH IT HAS BEEN ACKNOWLEDGED, HENCE I AM FILING THIS COMPLAINT. IF YOU SIMPLY GOOGLE GM CRACKED DASH AND ENJOY ALL THE POSTS AND VIDEOS FROM FRUSTRATED AMERICANS. I HAVE 4 DAUGHTERS AND IT NOT RIGHT TO HAVE TO WORRY ABOUT ONE OF THE BEING INJURED BUT A FAULTY DASH PLEASE HELP. THANK YOU.
NHTSA complaint #10561431 — an unverified report by a vehicle owner.
at 21,000 milesMenasha, WI
STRUCTURE
DASH CRACKING AROUND PASSENGER AIRBAG. SUSPECT DEPLOYMENT COULD SEND SHOOT PLASTIC AT DRIVER AND PASSENGER.
NHTSA complaint #10560342 — an unverified report by a vehicle owner.
Mount Airy, MD3 injured
STRUCTURE:BODY:DOOR
THE DOOR HANDLES HAVE CUT THREE MEMBERS OF MY FAMILY BECAUSE THE METAL IS PEELING OFF OF THE PLASTIC. SEAT BELTS ARE FALLING APART AND AT LEAST 3 OF THEM DO NOT LATCH AT ALL. THIS IS VERY DANGEROUS. THERE DEFINITELY SHOULD BE A RECALL ESPECIALLY FOR THE SEAT BELTS. AIR BAG LIGHT IS CONSTANTLY ON AND THE DEALER OF COURSE WANTS TO "FIX" IT AND STATES THAT IF THERE IS A CRASH THAT IT MAY NOT WORK PROPERLY.........THIS AFTER I HAD THE TOP HALF OF THE ENGINE REBUILT DUE TO OIL CONSUMPTION PROBLEM. THEN THERE IS THE TIRE PRESSURE MONITOR WHICH APPARENTLY HAS ISSUES AFTER HAVING NEW TIRES PUT ON MY CAR. NOTHING BUT PROBLEMS WITH THIS HUNK OF JUNK. WILL NEVER BUY ANOTHER CHEVY VEHICLE.
NHTSA complaint #10547204 — an unverified report by a vehicle owner.
at 170,000 milesJackson, TN1 injured
STRUCTURE:BODY
CHROME PEELING OFF OF INSIDE DOOR HANDLES HAS BECOME HAZARDOUS, WHICH CUT 2 OF MY FINGERS. I'M NOW AFRAID TO OPEN MY DOOR W/O GETTING CUT. PLEASE CONSIDER THIS AS A RECALL ITEM.
NHTSA complaint #10520116 — an unverified report by a vehicle owner.
at 95,000 milesNEW Bern, NC
STRUCTURE
THE PLASTIC ON THE DASH AROUND THE AIR BAG HAS CRACKED. I AM AFRAID TO HAVE ANYONE SIT IN THE FRONT PASSENGER SEAT. IF THE AIRBAG DEPLOYS THE DASH IS GOING TO BREAK APART.
NHTSA complaint #10482934 — an unverified report by a vehicle owner.
at 95,000 milesTrent Woods, NC
STRUCTURE
THE DASH HAS CRACKED IN TWO PLACES. ONE NEAR THE AIR BAG AND ONCE IN FRONT OF THE DRIVER. I WONDER WHAT WILL HAPPEN IN AN ACCIDENT.
NHTSA complaint #10481500 — an unverified report by a vehicle owner.
at 100,000 milesLake Mary, FL
STRUCTURE:BODY
THE DASH ON MY 2007 SUBURBAN CRACKED ON THE DRIVER'S SIDE IN FRONT OF THE INSTRUMENT BEZEL AREA. THIS SAME EXACT CRACK HAS APPEARED ON HUNDREDS IF NOT THOUSANDS OF SUBURBAN, TAHOE, YUKON, YUKON XL, AND SILVERADO TRUCKS FOR THIS VEHICLE CYCLE. ALSO ON OTHER SIMILAR DASH PANELS AN ADDITIONAL CRACK HAS APPEARED BY THE PASSENGER AIRBAG. RECENTLY GM HAS REDESIGNED THE DASH SO THAT IT WILL NOT CRACK IN THESE AREAS, BUT THEY HAVE FAILED TO ISSUE ANY SORT OF RECALL TO THE CURRENT OWNERS WITH DEFECTIVE DASHES AND FIX THE DASH THAT COULD POSE A SAFETY RISK IF THE VEHICLE IS INVOLVED IN AN ACCIDENT.
NHTSA complaint #10477310 — an unverified report by a vehicle owner.
at 74,000 milesOxford, MS
STRUCTURE
DASH CRACKED IN THREE PLACES, TWO AROUND PASSENGER AIRBAG COVER, ONE DIRECTLY OVER STEERING WHEEL.
NHTSA complaint #10446814 — an unverified report by a vehicle owner.
at 75,000 milesCorona, CA
STRUCTURE:BODY:DOOR
THE PASSENGER SIDE REAR DOOR, INTERIOR DOOR HANDLE HAS PEELED. MY SON LACERATED HIS FINGER ON THE PEELING CHROME PLATING. THIS SEEMS TO BE A COMMON PROBLEM AMONG GM OWNERS AND AN OBVIOUS POOR MANUFACTURE IN SEVERAL MODELS WITH A DEFINITE NEED TO REPLACE ALL THE INTERIOR HANDLES. THIS IS A HAZARD THAT HAS BEEN BROUGHT TO YOUR ATTENTION ON OTHER MODELS AND I AM UNABLE TO SEE A RESOLUTION. IT APPEARS ALL THE INVESTIGATIONS HAVE BEEN CLOSED.
NHTSA complaint #10438836 — an unverified report by a vehicle owner.
Georgetown, KY
STRUCTURE
THE CHROME ON BOTH THE DRIVER AND PASSENGER SIDE INTERIOR DOOR HANDLES IS PEELING OFF AND CUTS YOUR FINGERS EVERYTIME YOU TRY TO OPEN THE DOOR.
NHTSA complaint #10378532 — an unverified report by a vehicle owner.
Katy, TX1 injured
STRUCTURE
I WOULD LIKE TO CALL YOUR ATTENTION TO AN ACCIDENT THAT HAPPENED TO MY 17 MONTH OLD GRANDDAUGHTER. IN ATTEMPTING TO STEADY HERSELF WHILE WALKING, SHE ACCIDENTALLY TOUCHED THE TIRE ON MY DAUGHTER'S CHEVROLET SUBURBAN. HER SMALL HAND SLIPPED THROUGH THE HUB CAP SPACE AND CAME IN CONTACT WITH THE HOT BRAKE PAD, CAUSING HER TO SUFFER 2ND DEGREE BURNS ON THE PALM OF HER HAND. IT IS MY BELIEF THAT THIS MUST HAVE HAPPENED TO OTHER YOUNG CHILDREN. PARENTS WITH WHOM MY DAUGHTER AND I HAVE SPOKEN HAD NO IDEA THAT BRAKE PADS WERE SO ACCESSIBLE. I AM CONCERNED THAT THE PUBLIC IS NOT AWARE OF THIS DANGER AND SHOULD BECOME AWARE AS SOON AS POSSIBLE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10361224 — an unverified report by a vehicle owner.
Charlotte, NC2 injured
STRUCTURE:BODY:DOOR
2007 CHEVROLET SUBURBAN, INSIDE DOOR HANDLES CUT HANDS AND FINGERS OF FAMILY MEMBERS. GM DEALER WILL NOT WARRANTY REPAIRS TO THE HANDLES AND WANTS TO CHARGE FOR THE DEFECT.
NHTSA complaint #10352481 — an unverified report by a vehicle owner.
Newport Beach, CA
STRUCTURE
FINGER CUT FROM SHARP CHROME PEALING FROM INSIDE PASSENGER DOOR HANDLE ON 2007 CHEVY SUBURBAN LTZ MODEL. BOTH MY WIFE AND SON HAVE RECEIVED DEEP, PAINFUL PAPER TYPE CUTS FROM THIS PROBLEM. DEALER WILL NOT REPLACE FOR FREE BECAUSE OUT OF WARRANTY.
NHTSA complaint #10350212 — an unverified report by a vehicle owner.
at 17,000 milesEden, NC
STRUCTURE:BODY:DOOR
PURCHASED NEW AND OWN A 2007 CHEVY SUBURBAN. WE HAVE CUT OUR HANDS SEVERAL TIMES OPENING THE DRIVER SIDE DOOR WHEN PULLING THE INSIDE DOOR HANDLE INWARD. THIS HAS BEEN CAUSED BY THE PEELING FAKE CHROME PLASTIC THAT COVERS THE INSIDE HANDLE. THIS PEELING FAKE CHROME CREATES A SHARP EDGE AS IT PEELS OFF THAT IS DIRECTLY POSITIONED TO RUB ACROSS ONE'S FINGERS AS YOU PULL THE DOOR HANDLE IN TOWARD YOU TO OPEN THE DOOR.
NHTSA complaint #10340740 — an unverified report by a vehicle owner.
at 65,000 milesVillas, NJ3 injured
STRUCTURE:BODY:DOOR
CHROME COATING ON INTERIOR DOOR HANDLES PEELED AND PRESENTED A SHARP EDGE THAT CAUSED SEVERAL MINOR CUTS TO FINGERS ON VARIOUS DATES.
NHTSA complaint #10311778 — an unverified report by a vehicle owner.
at 32,000 milesDelhi, NY2 injured
STRUCTURE:BODY:DOOR
THE CHROME ON FRONT PASSENGER INTERIOR DOOR HANDLE IS PEELING OFF, CREATING A SHARP EDGE THAT I HAVE CUT MYSELF ON WHEN OPENING THE DOOR. OTHER PASSENGERS HAVE CUT THEMSELVES ON IT AS WELL.
NHTSA complaint #10308933 — an unverified report by a vehicle owner.
at 70,000 milesDonnellson, IA
STRUCTURE:BODY:DOOR
CHROME ON DOOR HANDLES RAZOR SHARP EDGES AND CUT FINGERS AND HANDS!
NHTSA complaint #10282434 — an unverified report by a vehicle owner.
at 10,000 milesBuckeye, AZ1 injured
STRUCTURE:BODY:HATCHBACK/LIFTGATE
MY 5 YEAR OLD SON WAS HIT ON THE TOP OF HIS HEAD WITH OUR AUTOMATIC CLOSING CARGO DOOR ON OUR 2007 CHEVROLET SUBURBAN WHEN THE RESISTANCE MECHANISM FAILED. INSTEAD OF GOING BACK UP AFTER MEETING SOME RESISTANCE THE CARGO DOOR CONTINUED TO CLOSE ON HIS HEAD RESULTING IN A GASH TO THE TOP OF HIS HEAD WHICH RESULTED IN 3 STAPLES TO THE TOP OF HIS HEAD. I IMMEDIATELY NOTIFIED GM AND IT HAS TAKEN THIS LONG TO GET SOME ASSISTANCE. THEY OFFERED TO PAY HIS MEDICAL EXPENSES, WHICH WERE ALREADY COVERED WITH OUR MILITARY INSURANCE, AND 300 FOR HIS PAIN AND SUFFERING. WE DECLINED THE 300 BECAUSE GM WOULD NOT TAKE RESPONSIBILITY EVEN GOING AS AFAR AS TO SAY THAT I MAY HAVE CAUSED THE DAMAGE BY PULLING HIM OUT FROM UNDER THE DOOR. WHEN I ASKED THE CLAIMS LADY IF I SHOULD HAVE THEN ALLOWED THE CARGO DOOR TO KEEP CLOSING ON MY SON'S HEAD SHE SAID I DON'T KNOW I WASN'T THERE. I WANT TO WARN OTHER PARENTS BECAUSE ACCIDENTS HAPPEN AND THE CARGO DOOR SHOULD NOT REQUIRE THAT MUCH PRESSURE BEFORE THE RESISTANCE MECHANISM WORKS---MY SON SHOULD NOT HAVE HAD TO REQUIRE 3 STAPLES TO THE TOP OF HIS HEAD!
NHTSA complaint #10221977 — an unverified report by a vehicle owner.