Owners have filed 240 complaints
about the 2007 Chevrolet Suburban 1500 with NHTSA between 2006 and 2019.
The largest single group is the airbags.
Across this model's run it ranks 1 of 21 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 100
Against the median year of the Chevrolet Suburban 1500. 50 means typical for this
model; 100 means roughly double.
Severity — 73
14.2% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 50
30% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2007 compares with every other Chevrolet Suburban 1500
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Body
1128.2%
Door
717.9%
Engine
615.4%
Automatic Transmission
615.4%
Instrument Cluster/Panel
37.7%
Pressure Monitoring AND Regulating Systems
25.1%
Automatic (Asc)
25.1%
Transfer Case (4-WHEEL Drive)
25.1%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
53.0%
1,000 – 9,999 miles
105.9%
10,000 – 24,999 miles
2615.4%
25,000 – 49,999 miles
1710.1%
50,000 – 74,999 miles
2716.0%
75,000 – 99,999 miles
3319.5%
100,000 – 149,999 miles
2615.4%
150,000+ miles
2514.8%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Oct 2006peak 10Aug 2019
NHTSA investigations into the 2007 Chevrolet Suburban 1500
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
EA08010Opened 12 Jun 2008Closed 8 Sep 2008ELECTRICAL SYSTEM:12V/24V/48V BATTERY
NON-CRASH ENGINE COMPARTMENT FIRES
IN A LETTER DATED AUGUST 27, 2008, GENERAL MOTORS CORP. (GM) NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA RECALL NUMBER 08V-441) TO ADDRESS A SAFETY RELATEDDEFECT THAT CAN RESULT IN ENGINE COMPARTMENT FIRE IN APPROXIMATELY 850,000 VEHICLES EQUIPPED WITH A HEATED WINDSHIELD WASHER FLUID OPTION.THE SUBJECT VEHICLES OF THIS INVESTIGATION COMPRISE OVER THREE-QUARTERS OF THE RECALL POPULATION. ACCORDING TO GM, A SHORT CIRCUIT ON THE PRINTED CIRCUIT BOARD FOR THE WINDSHIELD WASHER FLUID HEATER MODULE MAY OVERHEAT THE CONTROL-CIRCUIT GROUND WIRE. THIS MAY CAUSE OTHER ELECTRICAL FEATURES...
PE08010Opened 4 Feb 2008Closed 12 Jun 2008ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
NON-CRASH ENGINE COMPARTMENT FIRES
IN RESPONSE TO AN INFORMATION REQUEST LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION(ODI) DURING PRELIMINARY EVALUATION PE08-010, GM PROVIDED ODI WITH 41 ALLEGATIONS OF NON-CRASH ENGINE COMPARTMENT FIRES INCLUDING 16 ALLEGATIONS OF FIRES ORIGINATING WITH THE IGNITION IN THE OFF POSITION.ONE OF THE FIRES WAS DETERMINED TO BE CAUSED BY AN ARSON EVENT.ODI HAS ALSO RECEIVED 5 REPORTS, 4 OF WHICH ARE OF DUPLICATIVE OF REPORTS PROVIDED BY GM, ALLEGING NON-CRASH ENGINE COMPARTMENT FIRES IN THE SUBJECT VEHICLES.IN TOTAL, ODI IS AWARE OF 41 NON-CRASHENGINE COMPARTMENT FIRES IN THE SUBJECT VEHICLES...
Complaints that involved harm
Reports where the owner recorded a crash, a fire, an injury or a death.
at 170,000 milesSanborn, NY1 injured
UNKNOWN OR OTHER
DASH COVER. FIRST OFF THE DASH IS CRACKING LIKE SO MANY OTHERS. THE PIECES ARE GETTING SHARP AS IT IS THICK PLASTIC. I CUT MY HAND ON IT JUST DUSTING IT. THE PARTS THAT ARE CRACKED ARE RIGHT ABOVE THE INSTRUMENT PANEL. THE CRACKS HAVE GROWN THE WIDTH OF THE COVER. THESE CRACKS OCCUR FREQUENTLY IN MOTION OR NOT IN MOTION. I DON'T KNOW IF IT IS THE HEAT AND BUMPS BUT IT SEEMS TO BE A PROBLEM. MY CONCERN IS IF THE AIRBAGS GO OFF THOSE PIECES OF THE DASH COULD FLY AND BREAK OFF LIKE NOTHING AND HURT SOMEONE EVEN WORSE IN THAT TYPE OF SITUATION. THE PHOTO PROVIDED IS JUST TWO OF THE FOUR LOCATED ON THE DASH.
NHTSA complaint #11004728 — an unverified report by a vehicle owner.
at 78,000 milesKernersville, NCCrash2 injured
SEATS
DRIVER'S SEAT BACK BROKEN AND FRONT PASSENGER SEAT TWISTED AFTER REAR END COLLISION. VEHICLE WAS STATIONARY ON A HIGHWAY WHEN STRUCK FROM BEHIND BY ANOTHER VEHICLE GOING IN EXCESS OF 65 MPH. MY VEHICLE WAS MOVED 30 FEET FROM POINT OF IMPACT. FORCE OF IMPACT BROKE DRIVER'S SEAT BACK. DRIVER WEIGHS 220 LBS. FRONT PASSENGER SEAT WAS TWISTED LEFT. PASSENGER WEIGHS LESS THAN 110 LBS. BOTH OCCUPANTS INJURED.
NHTSA complaint #10888755 — an unverified report by a vehicle owner.
at 150,000 milesDuvall, WA1 injured
AIR BAGS
VEHICLE IN MOTION, TURNING FROM A STOP IN THE CITY WHEN ALL SIDE AIRBAGS DEPLOYED. INSURANCE DETERMINED IT WAS NOT A COLLISION. GM IS INVESTIGATING OUR CLAIM.
NHTSA complaint #10875087 — an unverified report by a vehicle owner.
at 65,000 milesHavre, MTCrash
AIR BAGS
MY TWO CHILDREN AND I WHERE COMING HOME FROM A WRESTLING TOURNAMENT TRAVELING ON A HIGHWAY DOING ABOUT 65 MPH. THEY WERE IN THE BACK SEAT. WE ALL HAD SEAT BELTS ON. I HAD A EPILEPTIC SEIZURE AND THEY SAID MY FOOT HIT THE THROTTLE SO WE MIGHT HAVE BE GOING FASTER WHEN WE HIT. I LAST RECALL DOING THE SPEED LIMIT. I WENT TO THE LEFT AND MISSED A POWER POLE BUT HIT THE RAILROAD TRACKS(THESE TRACKS ARE BANKED UP ON DIRT AND ROCK). WHICH CAUSED THE SUBURBAN TO SOME HOW ROLL 4 TO 5 TIMES DOWN THE TRACKS.WE ENDED UP ON THE OTHER SIDE OF THE TRACKS ON OUR RIMS. EVERY TIRE WAS BLOWN. EVERY WINDOW WAS SHATTERED EXCEPT THE FRONT IT HAD A HOLE IN A CENTER OF IT WHICH A RAILROAD TIE CAME THRU. THERE ARE IMPRESSIONS OF THE RAILROAD ROAD TRACKS ON THE SUBURBAN . THE DRIVER SIDE OF THE SUBURBAN IS SMASH DOWN TO THE DRIVER HEAD REST . I ENDED UP WITH A BROKEN NECK. THANK GOODNESS MY KIDS SEATS WERE RECLINED IN THE BACK OR THEIR NECKS WOULD HAVE BROKE. NOT ONE PART OF THIS SUBURBAN IS NOT SMASHED. EVERYTHING FLEW OUT OF IT WHEN WE ROLLED. MY SON HAD TO CRAWL OUT THE WINDOW AND SEARCH ON THE GROUND TO FIND CELL PHONES THAT FLEW OUT OF THE SUBURBAN WHEN WE WRECKED TO CALL 911. THE SIDE AIR BAGS FAILED MY FAMILY. I ALWAYS FELT SAFE WITH THEM. BUT WE ROLLED AND THEY DID NOT WORK. EVEN THE FRONT AIRBAG DIDN'T GO OFF WHEN I FIRST HIT THE TRACKS. BESIDES MY BROKEN NECK IT ALL TURNED OUT GOOD. I WILL NEVER BUY A CHEVY AGAIN. OUR INSURANCE COMPANY SAID OUR SUBURBAN IS TOTALED. ONLY THING WORTH ANYTHING IS MAYBE THE SEATS. EVERYTHING THING ELSE IS SCRAP METAL. IF YOU'D LIKE TO SEE PICTURES YOUR WELCOME TO CONTACT US. BUT PLEASE CHECK INTO THESE SUBURBANS. IF WE WOULDN'T HAVE HAD SEATBELTS WE WOULD ALL BE DEAD. MY HUSBAND WENT AND BOUGHT A 2015 FORD . I WILL NEVER PUT MY TRUST IN A CHEVY AGAIN. OR AIRBAGS. I'M WONDERING IF THEY JUST PUT A AIRBAG STICKER IN THEM TO MAKE US FEEL SAFE. THANK YOU
NHTSA complaint #10713306 — an unverified report by a vehicle owner.
at 65,000 milesHavre, MTCrash
WHEELS
MY TWO CHILDREN AND I WHERE COMING HOME FROM A WRESTLING TOURNAMENT TRAVELING ON A HIGHWAY DOING ABOUT 65 MPH. THEY WERE IN THE BACK SEAT. WE ALL HAD SEAT BELTS ON. I HAD A EPILEPTIC SEIZURE AND THEY SAID MY FOOT HIT THE THROTTLE SO WE MIGHT HAVE BE GOING FASTER WHEN WE HIT. I LAST RECALL DOING THE SPEED LIMIT. I WENT TO THE LEFT AND MISSED A POWER POLE BUT HIT THE RAILROAD TRACKS(THESE TRACKS ARE BANKED UP ON DIRT AND ROCK). WHICH CAUSED THE SUBURBAN TO SOME HOW ROLL 4 TO 5 TIMES DOWN THE TRACKS.WE ENDED UP ON THE OTHER SIDE OF THE TRACKS ON OUR RIMS. EVERY TIRE WAS BLOWN. EVERY WINDOW WAS SHATTERED EXCEPT THE FRONT IT HAD A HOLE IN A CENTER OF IT WHICH A RAILROAD TIE CAME THRU. THERE ARE IMPRESSIONS OF THE RAILROAD ROAD TRACKS ON THE SUBURBAN . THE DRIVER SIDE OF THE SUBURBAN IS SMASH DOWN TO THE DRIVER HEAD REST . I ENDED UP WITH A BROKEN NECK. THANK GOODNESS MY KIDS SEATS WERE RECLINED IN THE BACK OR THEIR NECKS WOULD HAVE BROKE. NOT ONE PART OF THIS SUBURBAN IS NOT SMASHED. EVERYTHING FLEW OUT OF IT WHEN WE ROLLED. MY SON HAD TO CRAWL OUT THE WINDOW AND SEARCH ON THE GROUND TO FIND CELL PHONES THAT FLEW OUT OF THE SUBURBAN WHEN WE WRECKED TO CALL 911. THE SIDE AIR BAGS FAILED MY FAMILY. I ALWAYS FELT SAFE WITH THEM. BUT WE ROLLED AND THEY DID NOT WORK. EVEN THE FRONT AIRBAG DIDN'T GO OFF WHEN I FIRST HIT THE TRACKS. BESIDES MY BROKEN NECK IT ALL TURNED OUT GOOD. I WILL NEVER BUY A CHEVY AGAIN. OUR INSURANCE COMPANY SAID OUR SUBURBAN IS TOTALED. ONLY THING WORTH ANYTHING IS MAYBE THE SEATS. EVERYTHING THING ELSE IS SCRAP METAL. IF YOU'D LIKE TO SEE PICTURES YOUR WELCOME TO CONTACT US. BUT PLEASE CHECK INTO THESE SUBURBANS. IF WE WOULDN'T HAVE HAD SEATBELTS WE WOULD ALL BE DEAD. MY HUSBAND WENT AND BOUGHT A 2015 FORD . I WILL NEVER PUT MY TRUST IN A CHEVY AGAIN. OR AIRBAGS. I'M WONDERING IF THEY JUST PUT A AIRBAG STICKER IN THEM TO MAKE US FEEL SAFE. THANK YOU
NHTSA complaint #10713306 — an unverified report by a vehicle owner.
at 65,000 milesHavre, MTCrash
STRUCTURE:BODY
MY TWO CHILDREN AND I WHERE COMING HOME FROM A WRESTLING TOURNAMENT TRAVELING ON A HIGHWAY DOING ABOUT 65 MPH. THEY WERE IN THE BACK SEAT. WE ALL HAD SEAT BELTS ON. I HAD A EPILEPTIC SEIZURE AND THEY SAID MY FOOT HIT THE THROTTLE SO WE MIGHT HAVE BE GOING FASTER WHEN WE HIT. I LAST RECALL DOING THE SPEED LIMIT. I WENT TO THE LEFT AND MISSED A POWER POLE BUT HIT THE RAILROAD TRACKS(THESE TRACKS ARE BANKED UP ON DIRT AND ROCK). WHICH CAUSED THE SUBURBAN TO SOME HOW ROLL 4 TO 5 TIMES DOWN THE TRACKS.WE ENDED UP ON THE OTHER SIDE OF THE TRACKS ON OUR RIMS. EVERY TIRE WAS BLOWN. EVERY WINDOW WAS SHATTERED EXCEPT THE FRONT IT HAD A HOLE IN A CENTER OF IT WHICH A RAILROAD TIE CAME THRU. THERE ARE IMPRESSIONS OF THE RAILROAD ROAD TRACKS ON THE SUBURBAN . THE DRIVER SIDE OF THE SUBURBAN IS SMASH DOWN TO THE DRIVER HEAD REST . I ENDED UP WITH A BROKEN NECK. THANK GOODNESS MY KIDS SEATS WERE RECLINED IN THE BACK OR THEIR NECKS WOULD HAVE BROKE. NOT ONE PART OF THIS SUBURBAN IS NOT SMASHED. EVERYTHING FLEW OUT OF IT WHEN WE ROLLED. MY SON HAD TO CRAWL OUT THE WINDOW AND SEARCH ON THE GROUND TO FIND CELL PHONES THAT FLEW OUT OF THE SUBURBAN WHEN WE WRECKED TO CALL 911. THE SIDE AIR BAGS FAILED MY FAMILY. I ALWAYS FELT SAFE WITH THEM. BUT WE ROLLED AND THEY DID NOT WORK. EVEN THE FRONT AIRBAG DIDN'T GO OFF WHEN I FIRST HIT THE TRACKS. BESIDES MY BROKEN NECK IT ALL TURNED OUT GOOD. I WILL NEVER BUY A CHEVY AGAIN. OUR INSURANCE COMPANY SAID OUR SUBURBAN IS TOTALED. ONLY THING WORTH ANYTHING IS MAYBE THE SEATS. EVERYTHING THING ELSE IS SCRAP METAL. IF YOU'D LIKE TO SEE PICTURES YOUR WELCOME TO CONTACT US. BUT PLEASE CHECK INTO THESE SUBURBANS. IF WE WOULDN'T HAVE HAD SEATBELTS WE WOULD ALL BE DEAD. MY HUSBAND WENT AND BOUGHT A 2015 FORD . I WILL NEVER PUT MY TRUST IN A CHEVY AGAIN. OR AIRBAGS. I'M WONDERING IF THEY JUST PUT A AIRBAG STICKER IN THEM TO MAKE US FEEL SAFE. THANK YOU
NHTSA complaint #10713306 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Bethesda, MD
AIR BAGS
EMAIL TO DEPUTY ADMINISTRATOR FROM CONSTITUENT REGARDING NHTSA RECALL NUMBER 16V383 ISSUES: MAY 27, 2016; HE WOULD LIKE TO KNOW WHAT CAN NHTSA DO TO DIRECT GM TO REPLACE THE AIRBAG ASSEMBLY. *LD
NHTSA complaint #11242554 — an unverified report by a vehicle owner.
Burleson, TX
STRUCTURE
DASH HAS MULTIPLE CRACKS, NOT SURE THE DATE WHEN IT HAPPENED, I USED TODAY'S DATE, I JUST BOUGHT THE VEHICLE, IT LOOKS LIKE THEY TRIED TO REPAIR IT. THERE IS NO SUPPORT UNDER THE DASH. HUSBAND HAD A 2006 GMC SIERRA C2500 TRUCK VIN # [XXX] AND HIS CRACKED ALSO, WE DO NOT OWN IT ANYMORE INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11219840 — an unverified report by a vehicle owner.
Bergenfield, NJ
AIR BAGS
TAKATA AIBAG RECALL - NHTSA RECALL NUMBER 16V383, MANUFACTURER RECALL NUMBER: 2049152. I HAVE NOT BEEN NOTIFIED TO BRING MY VEHICLE FOR REPAIR.
NHTSA complaint #11218651 — an unverified report by a vehicle owner.
at 187,000 milesCocoa, FL
UNKNOWN OR OTHER
WHEN I BOUGHT THIS SUV THE SALESMAN SAID DASH WAS CRACKED DO TO THE SUN. THEN I FOUND OUT IT WAS DO TO AIRBAG DEPLOYMENT ALSO SAID GE DIDN'T BELIEVE IT HAS BEEN IN A ACCIDENT. IT WAS. ETCETC 1Q TRANS FLUID INSTEAD OF OIL 2 LEAKING ANTIFREEZE ON TOP OF MOTOR 3 EMS NEEDS REPLACED 4 2 BAD TIRES PASSENGER FRONT VALVE STEAM. PASSENGER REAR NAIL IN TIRE. 5 CANT OPERATE WINDOWS FROM BACK SEAT 6 REAR SEAT WILL NOT FOLD UP 7 REAR WINDOW DEFROSTER NOT ATTACHED 8 AMP MISSING FROM BACK IF VECHICLE 9 DRIVER SEAT WILL NOT OPERATE. 10 REAR RADIO AN AIR GAS NO DISPLAY 11 FRONT ROTORS ARE BAD. 12 FRONT END SHACKS WHEN STOPPING 13 VEHICLE HAS BEEN IN A ACCIDENT 14 FOUND WINDOW GLASS UNDER REAR SEAT 15 LEFT REAR RIM IS BAD 16 VEHICLE SHAKES 70 MPH AN OVER 17 BAD TRANSMISSION 18 MOTOR IS ??? 19 NO MANUAL ON SUBURBAN 20 NO REMOTE 21 I PUT A 1/2 TANK OF GAS IN THE TRUCK AND A QYARTER IF A TANK LEAKED OUT. 22 HOLE IN MUFFLER 23 STABLIAATION CONTROL DONT WORK 24 TRACTION CONTROL DONT WORK 25 BACK YP ASSISET DONT WORK 26 TIRE MONITOR SYSTEM DONR WORK OK HAD THE TRUCK LOOKED AT AT GATTOS THE TRUCK HAS MNY EXPENSIVE ISSUES BESIDES MY LIST OF 22 ITEMS THE MUFFLER IS BAD. RACK AN PINION IS LEAKING FOR A WHILE. BRAKES ARE BAD. IT HAS BEEN IN A SERIOUS ACCIDENT THE CRACKS IN THE DASH IS NOT FROM THE SUN THERE FROM THE AIR BAGS BEING DEPLOYED. WE CAN NOT AFFORD TO BE WITHOUT A VECHICLE THAT LONG AND THIS ONE FALLS UNDE THE LEMON.LAW FOR USED VECHCLES FROM A USED CAR LOT. HIDDEN INFORMATION. NOT DISCLOSED I HAVE TALKED TO AN ATTORNEY DID NOT SAY WHAT CARLOT I GOT IT FROM BUT L. I WISH TO SWAP OUT TO A DUFFERNT VEHICLE BEFORE I PRESUE HIRING ON THE ATTORNEY. RIGHT NOW IM AT THE V.A. TEXT NE BACK ON WHAT THEY SAY ABOUT SWAPING OUT VEHICLES I NEED TO KEEP DOCUMATION DO TO MEMORY ISSUS THAMKS FROM NOTE: [XXX] [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'
NHTSA complaint #11187202 — an unverified report by a vehicle owner.
at 187,000 milesCocoa, FL
SUSPENSION
WHEN I BOUGHT THIS SUV THE SALESMAN SAID DASH WAS CRACKED DO TO THE SUN. THEN I FOUND OUT IT WAS DO TO AIRBAG DEPLOYMENT ALSO SAID GE DIDN'T BELIEVE IT HAS BEEN IN A ACCIDENT. IT WAS. ETCETC 1Q TRANS FLUID INSTEAD OF OIL 2 LEAKING ANTIFREEZE ON TOP OF MOTOR 3 EMS NEEDS REPLACED 4 2 BAD TIRES PASSENGER FRONT VALVE STEAM. PASSENGER REAR NAIL IN TIRE. 5 CANT OPERATE WINDOWS FROM BACK SEAT 6 REAR SEAT WILL NOT FOLD UP 7 REAR WINDOW DEFROSTER NOT ATTACHED 8 AMP MISSING FROM BACK IF VECHICLE 9 DRIVER SEAT WILL NOT OPERATE. 10 REAR RADIO AN AIR GAS NO DISPLAY 11 FRONT ROTORS ARE BAD. 12 FRONT END SHACKS WHEN STOPPING 13 VEHICLE HAS BEEN IN A ACCIDENT 14 FOUND WINDOW GLASS UNDER REAR SEAT 15 LEFT REAR RIM IS BAD 16 VEHICLE SHAKES 70 MPH AN OVER 17 BAD TRANSMISSION 18 MOTOR IS ??? 19 NO MANUAL ON SUBURBAN 20 NO REMOTE 21 I PUT A 1/2 TANK OF GAS IN THE TRUCK AND A QYARTER IF A TANK LEAKED OUT. 22 HOLE IN MUFFLER 23 STABLIAATION CONTROL DONT WORK 24 TRACTION CONTROL DONT WORK 25 BACK YP ASSISET DONT WORK 26 TIRE MONITOR SYSTEM DONR WORK OK HAD THE TRUCK LOOKED AT AT GATTOS THE TRUCK HAS MNY EXPENSIVE ISSUES BESIDES MY LIST OF 22 ITEMS THE MUFFLER IS BAD. RACK AN PINION IS LEAKING FOR A WHILE. BRAKES ARE BAD. IT HAS BEEN IN A SERIOUS ACCIDENT THE CRACKS IN THE DASH IS NOT FROM THE SUN THERE FROM THE AIR BAGS BEING DEPLOYED. WE CAN NOT AFFORD TO BE WITHOUT A VECHICLE THAT LONG AND THIS ONE FALLS UNDE THE LEMON.LAW FOR USED VECHCLES FROM A USED CAR LOT. HIDDEN INFORMATION. NOT DISCLOSED I HAVE TALKED TO AN ATTORNEY DID NOT SAY WHAT CARLOT I GOT IT FROM BUT L. I WISH TO SWAP OUT TO A DUFFERNT VEHICLE BEFORE I PRESUE HIRING ON THE ATTORNEY. RIGHT NOW IM AT THE V.A. TEXT NE BACK ON WHAT THEY SAY ABOUT SWAPING OUT VEHICLES I NEED TO KEEP DOCUMATION DO TO MEMORY ISSUS THAMKS FROM NOTE: [XXX] [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'
NHTSA complaint #11187202 — an unverified report by a vehicle owner.
at 187,000 milesCocoa, FL
ELECTRONIC STABILITY CONTROL (ESC)
WHEN I BOUGHT THIS SUV THE SALESMAN SAID DASH WAS CRACKED DO TO THE SUN. THEN I FOUND OUT IT WAS DO TO AIRBAG DEPLOYMENT ALSO SAID GE DIDN'T BELIEVE IT HAS BEEN IN A ACCIDENT. IT WAS. ETCETC 1Q TRANS FLUID INSTEAD OF OIL 2 LEAKING ANTIFREEZE ON TOP OF MOTOR 3 EMS NEEDS REPLACED 4 2 BAD TIRES PASSENGER FRONT VALVE STEAM. PASSENGER REAR NAIL IN TIRE. 5 CANT OPERATE WINDOWS FROM BACK SEAT 6 REAR SEAT WILL NOT FOLD UP 7 REAR WINDOW DEFROSTER NOT ATTACHED 8 AMP MISSING FROM BACK IF VECHICLE 9 DRIVER SEAT WILL NOT OPERATE. 10 REAR RADIO AN AIR GAS NO DISPLAY 11 FRONT ROTORS ARE BAD. 12 FRONT END SHACKS WHEN STOPPING 13 VEHICLE HAS BEEN IN A ACCIDENT 14 FOUND WINDOW GLASS UNDER REAR SEAT 15 LEFT REAR RIM IS BAD 16 VEHICLE SHAKES 70 MPH AN OVER 17 BAD TRANSMISSION 18 MOTOR IS ??? 19 NO MANUAL ON SUBURBAN 20 NO REMOTE 21 I PUT A 1/2 TANK OF GAS IN THE TRUCK AND A QYARTER IF A TANK LEAKED OUT. 22 HOLE IN MUFFLER 23 STABLIAATION CONTROL DONT WORK 24 TRACTION CONTROL DONT WORK 25 BACK YP ASSISET DONT WORK 26 TIRE MONITOR SYSTEM DONR WORK OK HAD THE TRUCK LOOKED AT AT GATTOS THE TRUCK HAS MNY EXPENSIVE ISSUES BESIDES MY LIST OF 22 ITEMS THE MUFFLER IS BAD. RACK AN PINION IS LEAKING FOR A WHILE. BRAKES ARE BAD. IT HAS BEEN IN A SERIOUS ACCIDENT THE CRACKS IN THE DASH IS NOT FROM THE SUN THERE FROM THE AIR BAGS BEING DEPLOYED. WE CAN NOT AFFORD TO BE WITHOUT A VECHICLE THAT LONG AND THIS ONE FALLS UNDE THE LEMON.LAW FOR USED VECHCLES FROM A USED CAR LOT. HIDDEN INFORMATION. NOT DISCLOSED I HAVE TALKED TO AN ATTORNEY DID NOT SAY WHAT CARLOT I GOT IT FROM BUT L. I WISH TO SWAP OUT TO A DUFFERNT VEHICLE BEFORE I PRESUE HIRING ON THE ATTORNEY. RIGHT NOW IM AT THE V.A. TEXT NE BACK ON WHAT THEY SAY ABOUT SWAPING OUT VEHICLES I NEED TO KEEP DOCUMATION DO TO MEMORY ISSUS THAMKS FROM NOTE: [XXX] [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'
NHTSA complaint #11187202 — an unverified report by a vehicle owner.
at 200,000 milesDeltona, FL
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN 1500. WHILE THE VEHICLE WAS PARKED OUTSIDE THE CONTACT'S PLACE OF EMPLOYMENT, SOMEONE REPORTED THAT THEY HEARD A LOUD NOISE AS IF GLASS SHATTERED FROM THE CONTACT'S VEHICLE. THE CONTACT WENT OUTSIDE AND NOTICED THAT THE REAR WINDOW GLASS WAS SHATTERED. AFTER VIEWING THE SECURITY CAMERAS, IT WAS DISCOVERED THAT THE WINDOW EXPLODED ON ITS OWN AND WITHOUT IMPACT. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 200,000. THE VIN WAS UNAVAILABLE.
NHTSA complaint #11174714 — an unverified report by a vehicle owner.
SAN Antonio, TX
UNKNOWN OR OTHER
REGARDING THE DASH BOARD OF MY 2007 CHEVROLET SUBURBAN. THE DASH BOARD HAS COMPLETELY FALLEN APART. I DON'T KNOW IF IT IS THE SUN OR SOME OTHER ISSUE SUCH AS MATERIAL, WORKMANSHIP?
NHTSA complaint #11171228 — an unverified report by a vehicle owner.
at 126,500 milesSetauket, NY
AIR BAGS
TAKATA INFLATORS. NHTSA RECALL NUMBER 16V383. MANUFACTURER RECALL NUMBER 2049152. FAILURE TO RESOLVE RECALL IN A TIMELY MANNER. RECALL WAS ISSUED MAY 27, 2016. MANUFACTURER HAS HAD MORE THAN 2 1/2 YEARS TO RESOLVE ISSUE.
NHTSA complaint #11164760 — an unverified report by a vehicle owner.
at 156,000 milesKingsport, TN
ENGINE
TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN 1500. WHILE DRIVING 45 MPH, THE CHECK ENGINE, STABILITRAK, AND STOP ENGINE NOW WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO COURTESY CHEVROLET (LOCATED AT 1220 E STONE DR, KINGSPORT, TN 37660, (888) 320-1411) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO PROPERLY DIAGNOSE THE VEHICLE. THE CONTACT STATED THAT THE SPARK PLUGS, IGNITION WIRE, AND OIL SENDING UNIT WERE REPLACED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 156,000.
NHTSA complaint #11162824 — an unverified report by a vehicle owner.
at 201,000 milesKingsport, TN
POWER TRAIN
STABILITY TRACTION CONTROL LIGHT KEEPS COMING ON WHILE IN MOTION. WITH MAJOR OIL CONSUMPTION PROBLEMS. JUST IN REGULAR DRIVING I'VE HAD TRANSMISSION, AND REAR DIFFERENTIAL WORK DONE FIXED THE PROBLEM FOR A FEW MONTHS NOW BACK AGAIN WITH FLASHING CHECK ENGINE LIGHT. SAYING CYLINDER 6 MISFIRING. I'VE ALREADY SUNK IN OVER 4K IN THIS AFTER BUYING IT LAST YEAR IN DEC.OF 2017. AFTER READING COMMENTS THIS REALLY SHOULD BE A RECALL. WITH SO MANY OF THE SAME CONCERNS AND COMPLAINTS THAT HAVE BEEN LISTED.
NHTSA complaint #11157096 — an unverified report by a vehicle owner.
at 201,000 milesKingsport, TN
ENGINE
STABILITY TRACTION CONTROL LIGHT KEEPS COMING ON WHILE IN MOTION. WITH MAJOR OIL CONSUMPTION PROBLEMS. JUST IN REGULAR DRIVING I'VE HAD TRANSMISSION, AND REAR DIFFERENTIAL WORK DONE FIXED THE PROBLEM FOR A FEW MONTHS NOW BACK AGAIN WITH FLASHING CHECK ENGINE LIGHT. SAYING CYLINDER 6 MISFIRING. I'VE ALREADY SUNK IN OVER 4K IN THIS AFTER BUYING IT LAST YEAR IN DEC.OF 2017. AFTER READING COMMENTS THIS REALLY SHOULD BE A RECALL. WITH SO MANY OF THE SAME CONCERNS AND COMPLAINTS THAT HAVE BEEN LISTED.
NHTSA complaint #11157096 — an unverified report by a vehicle owner.
at 201,000 milesKingsport, TN
ELECTRONIC STABILITY CONTROL (ESC)
STABILITY TRACTION CONTROL LIGHT KEEPS COMING ON WHILE IN MOTION. WITH MAJOR OIL CONSUMPTION PROBLEMS. JUST IN REGULAR DRIVING I'VE HAD TRANSMISSION, AND REAR DIFFERENTIAL WORK DONE FIXED THE PROBLEM FOR A FEW MONTHS NOW BACK AGAIN WITH FLASHING CHECK ENGINE LIGHT. SAYING CYLINDER 6 MISFIRING. I'VE ALREADY SUNK IN OVER 4K IN THIS AFTER BUYING IT LAST YEAR IN DEC.OF 2017. AFTER READING COMMENTS THIS REALLY SHOULD BE A RECALL. WITH SO MANY OF THE SAME CONCERNS AND COMPLAINTS THAT HAVE BEEN LISTED.
NHTSA complaint #11157096 — an unverified report by a vehicle owner.
Lutherville, MD
AIR BAGS
TAKATA RECALL
NHTSA complaint #11153200 — an unverified report by a vehicle owner.
at 145,000 milesDumfries, VA
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LINDSAY CHEVROLET (15605 JEFFERSON DAVIS HIGHWAY, WOODBRIDGE, VIRGINIA 22191, (571) 200-4754) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED IN JUNE OF 2017. THE FAILURE MILEAGE WAS APPROXIMATELY 145,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT
NHTSA complaint #11152857 — an unverified report by a vehicle owner.
at 189,000 milesCherryville, PA
FUEL/PROPULSION SYSTEM
FUEL LINES ON FUEL PUMP CORRODED AND RUSTED DUE TO DESIGN OF FUEL TANK, ALLOWING SEDIMENT AND WATER TO SIT, CAUSING RAW FUEL LEAK WHENEVER ENGINE IS RUNNING. POSES EXTREME FIRE DANGER IF NOT CAUGHT IN TIME, AS RAW FUEL DRIPPING FROM VEHICLE ONTO GROUND.
NHTSA complaint #11152803 — an unverified report by a vehicle owner.
at 152,000 milesCleveland, OH
ENGINE
I WAS DRIVING ON A CITY STREET AND MADE A RIGHT TURN ONTO ANOTHER CITY STREET AND THE ENGINE STARTED RUNNING ROUGH AND IDLE ROUGH, SERVICE STABILITRAK LIGHT STAYED ON, SERVICE TRACTION CONTROL, TRANSMISSION JERKS FROM 1ST GEAR TO 2ND GEAR, ENGINE TICKING/KNOCKING, SERVICE ENGINE LIGHT FLASHING, SCAN CODE CAME UP AS MISFIRE ON CYLINDER #4, TOOK VEHICLE TO REPAIR SHOP AND LIFTERS WERE REPLACED AMONG OTHER THINGS; SEE ATTACHED FILES.
NHTSA complaint #11152619 — an unverified report by a vehicle owner.
at 90,000 milesOrange, CA
STRUCTURE:BODY
THE DASHBOARD HAS CRACKED IN 4 OR 5 PLACES OVER A PERIOD OF TIME. THIS WAS NOT A RESULT OF AN ACCIDENT. IT JUST CRACKED WITHOUT ANY STRESS ON IT.
NHTSA complaint #11114671 — an unverified report by a vehicle owner.
Stockbridge, GA
AIR BAGS
MANUFACTURER ISSUED AIRBAG RECALL IN 2016. IT IS THREE YEARS LATER WITH NO RESOLUTION. I FEEL THAT MY LIFE IS IN DANGER DRIVING THIS VEHICLE. THE MANUFACTURER SHOULD BE REQUIRED TO IMMEDIATELY RESOLVE THIS SITUATION. RECALL NHTSA 16V381
NHTSA complaint #11091741 — an unverified report by a vehicle owner.
Belford, NJ
AIR BAGS
"TAKATA RECALL" ONCE AGAIN I HAVE ATTEMPTED TO SCHEDULE SERVICE TO HAVE THE AIRBAG INFLATORS REPAIRED OR REPLACED AS INSTRUCTED BY THE RECALL NOTICE. I HAVE NOW BEEN TOLD THAT CHEVROLET HAS NO REMEDY AVAILABLE FOR THE RECALL AND ARE CURRENTLY WAITING FOR ANALYSIS BY THE NHTSA OF CHEVROLETS INDEPENDENT TESTING WHICH INDICATES THE RECALL IS NOT NECESSARY. CHEVROLET STATES THE VEHICLE IS SAFE TO OPERATE. I GUESS THE PROOF WILL BE SEEN IF THE AIRBAG DEPLOYS IN AN ACCIDENT.
NHTSA complaint #11090460 — an unverified report by a vehicle owner.
Brandon, FL
AIR BAGS
2007 CHEVROLET SUBURBAN. CONSUMER WRITES IN REGARDS TO TAKATA AIRBAG SAFETY RECALL. *LD
NHTSA complaint #11075940 — an unverified report by a vehicle owner.
Merriam, KS
AIR BAGS
TAKATA RECALL I CANNOT GET REPLACED AT A DEALER IN THE KANSAS CITY METRO AREA. CAN I GET A REPLACEMENT? HOW DO I GO ABOUT THIS? THE SAFETY OF MY CHILDREN ARE IN JEOPARDY.
NHTSA complaint #11072508 — an unverified report by a vehicle owner.
BEL AIR, MD
AIR BAGS
TAKATA AIRBAG RECALL - I RECEIVED NOTICE YEARS AGO REGARDING A RECALL AND NOTHING HAS BEEN DONE, NOR WILL ANYONE AT GM PROVIDED ANY INSIGHT. I ALREADY DEAL WITH A HANDICAP WIFE AND DON'T NEED TO WORRY ABOUT AN AIRBAG ACCIDENTLY INFLATING AN HARMING OR KILLING ME OR MY CHILDREN. PLEASE LET ME KNOW WHEN AND HOW THIS WILL BE RESOLVED.
NHTSA complaint #11072230 — an unverified report by a vehicle owner.
at 110,000 milesHomestead, FL
AIR BAGS
I KEEP HEARING THAT MY AIRBAG HAS BEEN RECALLED, BUT NOBODY HAS A SOLUTION FOR IT. I CANNOT ENDANGER MY FAMILY EVERY TIME WE RIDE IN THIS CAR.
NHTSA complaint #11066971 — an unverified report by a vehicle owner.
Myrtle Beach, SC
UNKNOWN OR OTHER
THE DASHBOARD OF THE VEHICLE IS CRACKING ESPECIALLY IN THE AREA OF THE AIR BAG AND ALONG THE VEHICLE CLUSTER .CONCERN IF THE VEHICLE IS INVOLVED IN A COLLISION WHERE AIR BAG IS DEPLOYED AND THE DASHBOARD CREATES FLYING PROJECTILES
NHTSA complaint #11062379 — an unverified report by a vehicle owner.