FaultScore

2011 Chevrolet Suburban 1500 airbag problems

32 of the 108 complaints about the 2011 Chevrolet Suburban 1500 are about the airbag system — 30% of everything reported for this model year. Half of the failures with a mileage on record happened before 80,000 miles.

D

32

Complaints

0

Crashes

0

Fires

0

Injuries

Exactly what failed

AIR Bags 32 100.0%

Airbags across every Chevrolet Suburban 1500 year

2007 63 34.6%
2008 40 22.0%
2009 25 13.7%
2010 22 12.1%
2011 32 17.6%

What owners said

Filed with NHTSA, in their own words.

Baton Rouge, LA

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V050000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED RALPH SELLERS CHEVROLET (15015 FLORIDA BLVD, BATON ROUGE, LA 70819, (225) 529-9130) AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11406112 — an unverified report by a vehicle owner.

Bedford, TX

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN 1500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. AUTONATION CHEVROLET NORTH RICHMOND HILLS (7769 BOULEVARD 26, NORTH RICHMOND HILLS, TX 76180) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11222272 — an unverified report by a vehicle owner.

Phoenix, AZ

AIR BAGS

RECALL WAS ISSUED MAY OF 2016 AND I'VE STILL NOT BEEN NOTIFIED TO BRING VEHICLE IN FOR A FIX.

NHTSA complaint #11187385 — an unverified report by a vehicle owner.

Menifee, CA

AIR BAGS

TAKATA RECALL HAS STILL NOT BEEN RESOLVED AFTER 3 YEARS. I DRIVE MY FAMILY IN THIS CAR AND UNTIL IT'S FIXED WE HAVE TO TAKE 2 SEPARATE CARS. IT'S OKAY, I'VE MADE MY PAYMENTS TO GM IN A TIMELY MANNER ON A CAR I DON'T FEEL SAFE DRIVING MY FAMILY IN. RECALL # : 49151

NHTSA complaint #11183056 — an unverified report by a vehicle owner.

Holland, TX

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN 1500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) AND STATED THAT THE MANUFACTURER DID NOT REPAIR THE VEHICLE WITHIN A REASONABLE AMOUNT OF TIME. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE..*BF

NHTSA complaint #11166200 — an unverified report by a vehicle owner.

at 110,000 miles Reno, NV

AIR BAGS

DASHBOARD IS ALL CRACKED AROUND SIDE AIRBAG AND MAY AFFECT DEPLOYMENT. DASH IS ALSO CRACKED AT ON DRIVER SIDE. CRACKS JUST APPEARED NO ACCIDENT, REGULAR AROUND TOWN DRIVING.

NHTSA complaint #11130589 — an unverified report by a vehicle owner.

at 86,000 miles Orlando, FL

AIR BAGS

AS I AM DRIVING THE VEHICLE TURNS ON AND OFF WHICH IS VERY DANGEROUS WHILE DRIVING. ALSO THE ELECTRICAL GOES BAD IN THE CAR CAUSING THE NAVIGATION AND RADIO TONGO ON AND OFF. STABILTRAK GOES OFF ON THE VEHICLE AND THEN COMES BACK ON. TODAY AS I AM DRIVING MY CAR LOST POWER AND NOW THE SERVICE AIRBAG LIGHT CAME ON.

NHTSA complaint #11102811 — an unverified report by a vehicle owner.

at 95,365 miles Jefferson, GA

AIR BAGS

THE DASHBOARD IS SEVERELY CRACKED IN MULTIPLE SPOTS. I FEAR IF INVOLVED IN AN ACCIDENT MY AIRBAGS WOULD BE COMPROMISED. NOT TO MENTION ONE CRACK IS ON THE PASSENGER AIRBAG WHICH IS RECALLED DUE TO THE TAKATA INFLATORS RECALL THAT SEEMS TO NEVER BE RESOLVED. I AM AWARE OF MANY GMC/CHEVROLET OWNERS THAT HAVE THIS ISSUE.

NHTSA complaint #11102921 — an unverified report by a vehicle owner.

Boiling Springs, SC

AIR BAGS

TAKATA RECALL - I HAVE BEEN UNABLE TO GET ANY DEALERSHIP TO REPLACE THE AIRBAGS THAT ARE BEING RECALLED.

NHTSA complaint #11089299 — an unverified report by a vehicle owner.

at 78,791 miles Indian Trail, NC

AIR BAGS

THE DASH IS CRACKED OVER THE PASSENGER SIDE AIRBAG AND IN THE MIDDLE OF THE DASH JUST ABOVE THE CENTER SPEAKER.

NHTSA complaint #11076289 — an unverified report by a vehicle owner.

Maitland, FL

AIR BAGS

TAKATA RECALL: AVAILABLE ONLINE INFORMATION TELLS ME THAT AS THE AIRBAGS AGE, THEY BECOME MORE SENSITIVE TO FAILURE. ALSO, FLORIDA SEEMS TO HAVE A HIGHER FAILURE RATE THAN MOST STATES DUE TO HEAT AND HUMIDITY. I KEEP RECEIVING NOTICES IN THE MAIL TELLING ME TO GET REPAIRS, BUT ALL GM DEALERSHIPS CONTACTED HAVE INFORMED ME THAT GM IS NOT PROVIDING PARTS REPLACEMENTS.I AM VERY CONCERNED ABOUT THIS CONDITION AND FEEL I SHOULD BE ABLE TO GET A PROMPT REPAIR.

NHTSA complaint #11074256 — an unverified report by a vehicle owner.

Oxford, AL

AIR BAGS

TAKATA RECALL

NHTSA complaint #11066793 — an unverified report by a vehicle owner.

Long Beach, CA

AIR BAGS

I RECEIVED A LETTER 1 AND HALF YEARS AFTER THE RECALL OF MY AIRBAGS. I WENT TO WWW.AIRBAGRECALL.COM TO GET MY AIRBAGS REPLACED, WALKED THROUGH THE SYSTEM AND IT SENT ME TO A LOCAL DEALER. CALLED THEM AND THEY SAID THERE IS NO FIX YET FOR THE AIRBAGS

NHTSA complaint #11045987 — an unverified report by a vehicle owner.

Cuero, TX

AIR BAGS

TAKATA RECALL I HAVE NOT BEEN ABLE TO HAVE IT FIXED BY MY DEALERSHIP BECAUSE THEY HAVE NOT RECEIVED PARTS FROM GM

NHTSA complaint #11044905 — an unverified report by a vehicle owner.

Cheswick, PA

AIR BAGS

TAKATA RECALL- I CONTACTED THE CLOSEST DEALERSHIP TO MY HOUSE AND THEY INFORMED ME THAT CHEVROLET HAS NOT PROVIDED THE REPLACEMENT AIRBAG INFLATOR TO THE DEALERSHIPS TO FIX THE ISSUE EVEN THOUGH THIS RECALL IS DATED MAY 27, 2016, A YEAR AND A HALF LATER THEY HAVEN'T PROVIDED THE PARTS TO THE DEALERSHIPS TO FIX THIS PROBLEM. THERE HAS BEEN NO INCIDENTS OR INJURIES YET, BUT I AM CONCERNED FOR MY FAMILY THAT RIDES IN THE VEHICLE WITH A DEFECTIVE AIRBAG INFLATOR.

NHTSA complaint #11042634 — an unverified report by a vehicle owner.

Villa Rica, GA

AIR BAGS

TAKATA RECALL MY AIRBAG LIGHT HAS BEEN ON FOR A FEW MONTHS NOW. IT IS ALWAYS ON AND THE RISK OF INJURY TO MYSELF AND FAMILY MEMBERS IS AT STAKE. THIS MEDS TO BE REMEDIED ASAP!

NHTSA complaint #11039648 — an unverified report by a vehicle owner.

Crawfordville, FL

AIR BAGS

TAKATA RECALL. A RECALL WAS PUT IN PLACE MAY 2016. IT IS NOW OCTOBER 2017 AND WE HAVE YET TO HAVE AIRBAGS ADDRESSED OR FIXED. WE ARE A ONE VEHICLE FAMILY AND MUST HAVE OUR VEHICLE. GM SAYS THEY ARE SAFE TO DRIVE, BUT THE SAME AIRBAGS WERE IN MY GRANDMOTHER'S HONDA CRV AND THEY WERE DEEMED NOT SAFE AND THEY PROVIDED HER WITH A RENTAL VEHICLE WHILE THEY REPLACED HER AIRBAGS. I AM WORRIED ABOUT THE SAFETY OF MY FAMILY IN MY VEHICLE PENDING GM'S APPEAL TO THE RECALL.

NHTSA complaint #11034784 — an unverified report by a vehicle owner.

Georgetown, TX

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (DON HEWLETT CHEVROLET BUICK LOCATED AT 7601 S INTERSTATE HWY 35, GEORGETOWN, TX 78626; (512) 681-3000) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE AND THE CONTACT WOULD HAVE TO WAIT FOR THE REMEDY. THE MANUFACTURER WAS CONTACTED AT 800-222-1020 AND STATED THAT THE VEHICLE WAS SAFE TO DRIVE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #10994454 — an unverified report by a vehicle owner.

at 61,000 miles Long Beach, CA

AIR BAGS

TL* THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT THE DASHBOARD WHERE THE AIR BAG COMPARTMENT WAS LOCATED WAS FRACTURED IN TWO SEPARATE LOCATIONS. THE CONTACT HAD NOT TAKEN THE VEHICLE TO THE DEALER. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.

NHTSA complaint #10994172 — an unverified report by a vehicle owner.

at 85,600 miles Louisville, KY

AIR BAGS

I HAVE 3 CRACKS IN THE DASH OF MY SUBURBAN. 1 IS IN THE FAR LEFT, FRONT CORNER OF THE PASSENGER SIDE AIR BAG, AND THE OTHER 2 ARE IN FRONT OF THE STEERING WHEEL, ABOUT 8 INCHES APART. MY CONCERN, ASIDE FROM PAYING SO MUCH MONEY FOR A VEHICLE AND HAVING THE DASH CRACK FOR NO REASON, IS THAT THE AIRBAG BEING DEPLOYED ON THE PASSENGER SIDE MAY SEND PLASTIC PIECES FLYING AT THE PASSENGERS FACE. THERE IS OBVIOUSLY A DEFECT IN THE PRODUCTION OF THESE DASHES, AS I HAVE READ OTHER PEOPLE STATE THE SAME ISSUE, IN THE SAME SPOTS. I ENCOURAGE GENERAL MOTORS TO ISSUE A RECALL ON THIS PART, AS IT COULD POSE A DANGEROUS SITUATION IN THE EVENT OF AN ACCIDENT. THE VEHICLE WAS PARKED DURING THE PERIOD THE DASH CRACKED.

NHTSA complaint #10933991 — an unverified report by a vehicle owner.

Pacoima, CA

AIR BAGS

I HAD A CRACK IN MY DASHBOARD AT THE CORNER OF WHERE MY AIRBAG IS STORED. THIS CRACK COULD IMPACT THE PROPER EXECUTION OF THE THE AIRBAG BEING DEPLOYED. I PURCHASED THIS VEHICLE USED AN AT THE TIME IT WAS A HAIRLINE CRACK WHICH LED TO A LARGE CRACK AND A BREAK IN THE DASHBOARD.

NHTSA complaint #10926509 — an unverified report by a vehicle owner.

at 120,000 miles Ozona, TX

AIR BAGS

THE DASH ON THE SUBURBAN HAS CRACKED IN 2 PLACES. 1 BEHIND THE STEERING WHEEL AND THE OTHER BEHIND THE PASSENGER AIRBAG AREA. THIS IS VERY ANNOYING AND NOISY, NOT TO MENTION THE DANGER WITH THE AIRBAG RIGHT THERE.

NHTSA complaint #10915025 — an unverified report by a vehicle owner.

Helotes, TX

AIR BAGS

SIGNIFICANT STRESS FRACTURES ON THE DASH AGAINST THE AIR BAG ON THE PASSENGER SIDE. I'M CONCERNED ABOUT DASH FRAGMENTS COULD INJURE THE PASSENGER OR PUNCTURE THE AIRBAG IN A CRASH RENDERING IT INEFFECTIVE.

NHTSA complaint #10840385 — an unverified report by a vehicle owner.

at 99,000 miles Sanford, NC

AIR BAGS

DASHBOARD SHOWS CRACKING AROUND PASSENGER AIRBAG DEPLOYMENT SECTION, AS WELL AS FORWARD OF THE DRIVER'S INSTRUMENT CLUSTER. THESE CRACKS DEVELOPED WHILE THE VEHICLE WAS STATIONARY.

NHTSA complaint #10837460 — an unverified report by a vehicle owner.

at 80,000 miles Arlington Heights, IL

AIR BAGS

VEHICLE DEVELOPED TWO CRACKS ON THE TOP OF THE DASHBOARD ASSEMBLY. ONE CRACK IS LOCATED ON THE PASSENGER SIDE OF THE VEHICLE, RUNNING FROM THE FORWARD-LEFT CORNER OF THE PASSENGER SIDE AIRBAG TO THE DEFROSTER VENT. THE OTHER CRACK IS ON THE DRIVER SIDE, INBOARD AND SLIGHTLY FORWARD OF THE INSTRUMENT PANEL "HUMP." CRACKS DISCOVERED WHILE VEHICLE WAS STATIONARY. I UNDERSTAND THIS TO BE COMMON, KNOWN MANUFACTURER DEFECT FOR THIS VEHICLE AND RELATED GENERAL MOTORS VEHICLES (E.G., GMC YUKON, YUKON XL, AVALANCHE, TAHOE, ETC.). THIS IS A SAFETY ISSUE DUE TO THE LOCATION OF THE CRACKS POTENTIALLY AFFECTING PASSENGER SIDE AIRBAG DEPLOYMENT, CREATING A DANGEROUS SHARDS OF FLYING PLASTIC IN THE EVENT OF A PASSENGER SIDE AIRBAG DEPLOYMENT, THE POTENTIAL NEGATIVE IMPACT ON THE STRUCTURAL INTEGRITY OF THE DASHBOARD AND SUBSEQUENT NON-COMPLIANT PERFORMANCE DURING A COLLISION, AND POTENTIAL DUST AND WATER INTRUSION INTO THE INTERIOR OF THE DASHBOARD THROUGH THE CRACKS WHICH WOULD AFFECT THE VARIOUS ELECTRONIC COMPONENTS LOCATED IN THE DASHBOARD INTERIOR.

NHTSA complaint #10817040 — an unverified report by a vehicle owner.

at 80,000 miles Dallas, TX

AIR BAGS

THE DASH ON MY SUBURBAN HAS CRACKED AT THE AIRBAG COMPARTMENT

NHTSA complaint #10750069 — an unverified report by a vehicle owner.

at 49,750 miles West Monroe, LA

AIR BAGS

THE DASHBOARD ON MY 2011 CHEVROLET SUBURBAN 1500 HAS CRACKED IN TWO LOCATIONS. BOTH OF THESE LOCATIONS WOULD BE EFFECTED BY AN AIRBAG ACTIVATION WITH HIGH POTENTIAL FOR FLYING SHARP PLASTIC FRAGMENTS THAT A) PIERCE THE AIRBAG OR PREVENT ITS PROPER INFLATION OR, B) INJURE OR KILL FRONT SEAT PASSENGERS. OPEN-SOURCE RESEARCH INDICATES THIS IS A WIDESPREAD AND PERVASIVE ISSUE WITH GENERAL MOTORS VEHICLES OF SIMILAR DESIGN (SUBURBAN, TAHOE, SILVERADO, AVALANCHE, ETC...) STRETCHING OVER A PERIOD OF SEVERAL YEARS-- AT LEAST EFFECTING MODEL YEARS 2007 THRU 2013 OR MORE. FURTHERMORE, EVERY GM SERVICE CENTER HAS EXPERIENCED SO MANY OF THESE DASHBOARD CRACKS THAT REPLACEMENT OF THESE PARTS HAS BECOME ROUTINE. GM VIEWS THIS INHERENT DESIGN FLAW AS A WARRANTY ISSUE, NOT THE ENDEMIC PROBLEM IT ACTUALLY IS WITH POTENTIAL FOR INJURY.

NHTSA complaint #10733859 — an unverified report by a vehicle owner.

at 77,000 miles Lubbock, TX

AIR BAGS

MY 2011 CHEVY SUBURBAN HAS TWO CRACKS ON THE DASH, BOTH CONNECTING TO THE AIRBAG. I HAVE CONCERNS OF THIS WEAKENING THE DASH WHICH COULD CAUSE SUDDEN DEPLOYMENT OF THE AIRBAG. I ALSO HAVE CONCERNS THAT IN THE EVENT OF DEPLOYMENT,, PIECES OF BROKEN PLASTIC COULD CAUSE INJURY, AS DID IN AN ACCIDENT OF ANOTHER VEHICLE. MY VEHICLE HAS BEEN GARAGED FOR A YEAR WHEN NOT USED. IT WAS PREVIOUSLY OWNED BEFORE THAT. THIS IS MY SIXTH SUBURBAN. THE KIND OF MONEY WE PAY FOR THESE, EVEN PREOWNED, SHOULD COVER BETTER THAN THE PLASTIC DASH THAT'S FALLING APART

NHTSA complaint #10716972 — an unverified report by a vehicle owner.

at 120,000 miles Raceland, LA

AIR BAGS

NOTICED DASHBOARD CRACK AT LEFT HAND SIDE OF PASSENGER AIR BAG COMPARTMENT AND ABOVE INSTRUMENT CLUSTER ON DRIVER'S SIDE.

NHTSA complaint #10652169 — an unverified report by a vehicle owner.

at 35,800 miles Adkins, TX

AIR BAGS

MY 2011 CHEVY SUBURBAN HAS TWO CRACKS ON THE DASH, BOTH CONNECTING TO THE AIRBAG. I HAVE CONCERNS OF THIS WEAKENING THE DASH WHICH COULD CAUSE SUDDEN DEPLOYMENT OF THE AIRBAG. I ALSO HAVE CONCERNS THAT IN THE EVENT OF DEPLOYMENT,, PIECES OF BROKEN PLASTIC COULD CAUSE INJURY, AS DID IN AN ACCIDENT OF ANOTHER VEHICLE. MY VEHICLE HAS BEEN GARAGED FOR A YEAR WHEN NOT USED. IT WAS PREVIOUSLY OWNED BEFORE THAT. THIS IS MY SIXTH SUBURBAN. THE KIND OF MONEY WE PAY FOR THESE, EVEN PREOWNED, SHOULD COVER BETTER THAN THE PLASTIC DASH THAT'S FALLING APART. THE WARRANTY HAD JUST EXPIRED ABOUT 4 MONTHS BEFORE I BOUGHT IT. IT WAS STILL UNDER THE 36000 MILES WHEN THE FIRST CRACK WAS NOTICED BUT TIME HAD EXPIRED.

NHTSA complaint #10651479 — an unverified report by a vehicle owner.

Other 2011 Chevrolet Suburban 1500 problems

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