32 of the 108 complaints about the 2011 Chevrolet Suburban 1500 are about the other systems — 30% of everything reported for this model year. Half of the failures with a mileage on record happened before 90,000 miles.
32
Complaints
1
Crashes
0
Fires
1
Injuries
Filed with NHTSA, in their own words.
UNKNOWN OR OTHER
DASH CRACKED ABOVE INSTRUMENT PANEL DASH CRACKED AT CORNER OF PASSENGER AIR BAG
NHTSA complaint #11144393 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
WHILE IN PARK IN OUR DRIVEWAY, ENGINE TURNED OFF, AND KEYS IN MY HAND THE SUBURBAN ROLLED BACKWARDS DOWN OUR DRIVEWAY, KNOCKING ME DOWN AND ROLLING OVER MY LEG WHERE IT THEN STOPPED IN THE MIDDLE OF THE STREET. 911 WAS CALLED AND I WAS TRANSPORTED FROM THE SCENE TO THE HOSPITAL WHERE I WAS ADMITTED. WE ARE HIGHLY CONCERNED ABOUT THIS INCIDENT
NHTSA complaint #11133555 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
DASHBOARD IS ALL CRACKED AROUND SIDE AIRBAG AND MAY AFFECT DEPLOYMENT. DASH IS ALSO CRACKED AT ON DRIVER SIDE. CRACKS JUST APPEARED NO ACCIDENT, REGULAR AROUND TOWN DRIVING.
NHTSA complaint #11130589 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
DASHBOARD HAS CRACKED AROUND THE AIR BAG AREA. I AM CONCERNED THAT IF IN AN ACCIDENT, THIS COULD AFFECT AIR BAG PERFORMANCE OR DASHBOARD COULD COME APART EASIER ON IMPACT AND CAUSE BODILY HARM.
NHTSA complaint #11111086 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
THE DASHBOARD IS SEVERELY CRACKED IN MULTIPLE SPOTS. I FEAR IF INVOLVED IN AN ACCIDENT MY AIRBAGS WOULD BE COMPROMISED. NOT TO MENTION ONE CRACK IS ON THE PASSENGER AIRBAG WHICH IS RECALLED DUE TO THE TAKATA INFLATORS RECALL THAT SEEMS TO NEVER BE RESOLVED. I AM AWARE OF MANY GMC/CHEVROLET OWNERS THAT HAVE THIS ISSUE.
NHTSA complaint #11102921 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
THE DASH IS CRACKED OVER THE PASSENGER SIDE AIRBAG AND IN THE MIDDLE OF THE DASH JUST ABOVE THE CENTER SPEAKER.
NHTSA complaint #11076289 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
FOR THE PAST FEW MONTHS MY 2011 SUBURBAN WILL RANDOMLY NOT WANT TO SHIFT FROM PARK INTO DRIVE. THE GEAR SHIFTER ACTS LIKE IT IS STUCK. I HAVE TO PUMP THE BRAKE SEVERAL TIMES BEFORE IT WILL ENGAGE. OVER THE WEEKEND MY HUSBAND HAD MY CAR KEYS IN HIS POCKET, OUR 4 YEAR OLD SON CLIMBED INTO THE DRIVERS SEAT AND STARTED TO HOP OVER THE CENTER CONSOLE TO GET TO PASSENGER SIDE. MY HUSBAND WAS GETTING IN IMMEDIATELY AFTER HIM TO SIT IN DRIVERS SEAT. WHEN MY SON HOPPED OVER, HE ACCIDENTLY GRABBED THE GEAR SHIFTER AND MY CAR ROLLED DOWN THE DRIVEWAY INTO OUR CAMPER. SINCE THE CAR WAS NOT ON, NO KEYS IN THE IGNITION, MY HUSBAND'S ATTEMPTS TO STOP IT FAILED. THERE WAS NOT ENOUGH DAMAGE TO TURN INTO OUR INSURANCE COMPANY BUT WE ARE CONCERNED ABOUT THE PROBLEM WITH THE GEAR SHIFTER BEING STUCK AND NOW THIS. I FOUND A RECALL FOR THIS SAME EXACT PROBLEM ON 2013 MODELS AND AM CURIOUS IF IT SHOULD EXTEND TO 2011 AS WELL.
NHTSA complaint #11021385 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
CRACKING DASH
NHTSA complaint #11015772 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
FRONT DASH BOARD IS STRUCTURALLY CRACKED WITHOUT INCIDENT, CRACKED AROUND FRONT PASSENGER AIRBAG , IN THE EVENT OF DEPLOYMENT, DASH MATERIAL MAY IN FACT CREATE SHRAPNEL OR OTHER SHARP OBJECT INFLICTING INJURY OR DEATH TO VEHICLE PASSENGERS. GM HAS FAILED TO FORMALLY RECOGNIZE THIS PROBLEM. ALSO NOTEWORTHY IS GM DEALER ALREADY REPLACED COMPLETE DASHBOARD AT A COST OF ALMOST $2000, AND 14 MONTH LATER CRACKED AGAIN. VEHIICLE LOCATED IN ARIZONA, GARAGED PARKED AND 65,000 MILES ON ODOMETER
NHTSA complaint #11013070 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
THE DASHBOARD CRACKING
NHTSA complaint #11003862 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
CRACKED DASHBOARD. THE DASHBOARD IN MY 2011 CHEVROLET SUBURBAN CRACKED IN TWO PLACES ON MY WAY HOME FROM WORK ON MAY 8, 2017. THE CRACKS EXTEND FROM THE SEAM NEAR THE WINDSHIELD TO THE FRONT SEAM OF THE DASH BOARD. ONE IS CLOSE TO THE DRIVER'S SIDE INSTRUMENT CLUSTER AN THE OTHER LEADS FROM THE WINDSHIELD TO THE PASSENGER-SIDE AIRBAG HOUSING. I WAS DRIVING ON A WELL PAVED, FOUR LANE ROAD WITH A CENTER TURNING LANE. THE ROAD IS WELL TRAVELLED AND WELL MAINTAINED. AS I STOPPED AT THE FIRST LIGHT, I HEARD A CRACKING AND THEN A CLICKING SOUND. THE DASHBOARD NOW VIBRATES WHILE DRIVING AND IS VISIBLY LOOSE.
NHTSA complaint #10984703 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
ABOUT 6 MONTHS AFTER PURCHASING THE VEHICLE, THE DASH CRACKED IN TWO PLACES NEAR THE PASSENGER AIR BAG. THIS AFTERNOON, I NOTICED THE DASH DEVELOPED CRACKS IN THE SAME PLACES. I AM WORRIED IF THE TAKATA AIR BAG DEPLOYS, WE HAVE AN ADDITIONAL ISSUE OF DASH PIECES BEING THROWN ACROSS THE CABIN.
NHTSA complaint #10937401 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
CRACKED DASHBOARD WHERE AIRBAG IS LOCATED
NHTSA complaint #10934896 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
I HAD A CRACK IN MY DASHBOARD AT THE CORNER OF WHERE MY AIRBAG IS STORED. THIS CRACK COULD IMPACT THE PROPER EXECUTION OF THE THE AIRBAG BEING DEPLOYED. I PURCHASED THIS VEHICLE USED AN AT THE TIME IT WAS A HAIRLINE CRACK WHICH LED TO A LARGE CRACK AND A BREAK IN THE DASHBOARD.
NHTSA complaint #10926509 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
THE DASH ON THE SUBURBAN HAS CRACKED IN 2 PLACES. 1 BEHIND THE STEERING WHEEL AND THE OTHER BEHIND THE PASSENGER AIRBAG AREA. THIS IS VERY ANNOYING AND NOISY, NOT TO MENTION THE DANGER WITH THE AIRBAG RIGHT THERE.
NHTSA complaint #10915025 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
DASHBOARDS HAVE CRACKED AND FAILED TWICE. SHARP EDGES RESULT FROM CRACKING. UNSAFE EXPOSURE TO DASHBOARD WIRING--SUSCEPTIBLE TO MOISTURE, FOREIGN OBJECT DAMAGE.
NHTSA complaint #10915164 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
DASH BOARD CRACKED IN 2 PLACES-THIS CAR HAS BEEN GARAGED SINCE DAY ONE
NHTSA complaint #10910983 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
THE DASH BOARD ON OUR TRUCK HAS HAD A CRACK IN IT STARTING NEAR THE WINDSHIELD AND STRETCHING TOWARDS THE INSTRUMENT PANEL. NO KNOW REASON. THE CRACK CONTINUES TO GROW AND IS ALREADY HALF WAY UP THE DASH.
NHTSA complaint #10910724 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
DASHBOARD IS CRACKED. I UNDERSTAND THERE IS A LAWSUIT ABOUT IT. OUR VEHICLE IS NOT PART OF TAKATA AIR BAG RECALL EVEN THOUGH IT HAS SPENT PLENTY OF TIME IN THE SOUTHERN STATES THAT ARE PART OF THE RECALL.
NHTSA complaint #10908360 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
DASHBOARD IS CRACKED IN SEVERAL PLACES NOW - 1ST CRACK WAS TOP OF DASH BEHIND INSTRUMENT CLUSTER. 2ND CRACK NOW AT PASSENGER SIDE AIRBAG AREA AT THE TOP OF THE DASH. IN 2015, THE VEHICLE WAS TAKEN TO THE DEALERSHIP TO HAVE IT ADDRESSED. SERVICE MANAGER SAID THERE WAS NOTHING HE COULD DO BUT ANOTHER MANAGER STATED IT WAS A KNOWN PROBLEM WITH THE SUBURBANS. CHEVY REP WAS SUPPOSE TO INSPECT BUT NOTHING WAS CONVEYED BACK TO ME. I DID NOT ACTUALLY SEE THE DASH CRACK AT THE TIME IT HAPPENED, SO IT MUST HAVE BEEN WHILE THE VEHICLE WAS STATIONARY. THE VEHICLE IS ALWAYS PARKED IN A GARAGE AND NOW ONLY HAS 58,000 MILES ON IT (ALMOST 5 YEARS OLD). THIS CAN BE A MAJOR SAFETY ISSUE IN THE EVENT OF AN AIRBAG DEPLOYMENT. PIECES OF THE DASH COULD BECOME DEADLY WEAPONS IN THE EVENT THE AIRBAGS DEPLOY. THIS APPEARS TO BE A COMMON PROBLEM THAT SHOULD BE ADDRESSED BY THE MANUFACTURER SINCE IT CAN BE A MAJOR SAFETY ISSUE WHEN BROKEN PIECES OF DASH GO FLYING AROUND THE INTERIOR OF THE VEHICLE AND INJURE OR POSSIBLE KILL A PASSENGER.
NHTSA complaint #10903404 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
THE DASH BOARD CONTINUES TO CRACK TO THE POINT WHERE IT WILL BE CRACKED CLEAR THROUGH. ANY KIND OF IMPACT COULD CAUSE THE DASHBOARD TO FRAGMENT AND FLY INTO THE CABIN CAUSING HARM TO THE OCCUPANTS. ADDITIONALLY THE DASHBOARD IS CRACKED WHERE THE DASHBOARD AIRBAG IS DEPLOYED, SO IN THE EVENT OF AN AIRBAG DEPLOYMENT DASHBOARD PIECES WILL ALSO FLY INTO THE CABIN HARMING OCCUPANTS. THIS DASHBOARD IS A CLEAR SAFETY HAZARD AND GM SHOULD BE FORCED TO REPLACE ALL DASHBOARDS FOR THE AFFECTED MODELS.
NHTSA complaint #10899539 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
MY DASH BOARD HAS CRACKS.
NHTSA complaint #10897044 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
DASH HAS CRACK ALL ACROSS TO PASSENGER AIR BAG.
NHTSA complaint #10896654 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
CRACKED DASHBOARD. LOCATED ABOVE AIRBAG DEPLOYMENT AREA. FRAGMENTATION HAZARD.
NHTSA complaint #10874284 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
DASH IS CRACKED AND REPORTS SHOW NOT A RECALL AND IF REPLACE WILL CONTINUE TO CRACK.
NHTSA complaint #10872618 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
DASHBOARD ON MY SUBURBAN BEGAN CRACKING AT 40K MILES. NOW HAS 3 CRACKS, ONE AT THE PASSENGER AIRBAG, ONE IN THE MIDDLE, AND ONE NEAR THE INSTRUMENT CLUSTER RISE. I'M AFRAID THAT IF THE PASSENGER AIRBAG IS DEPLOYED DURING AN ACCIDENT, IT WILL SEND BROKEN PIECES OF SHARP PLASTIC AS A PROJECTILE THROUGHOUT THE CAR. I HAVE 5 KIDS RANGING FROM TWIN 1 YEAR OLD BABIES TO A 21 YEAR OLD. AS A PARAMEDIC FIREFIGHTER, I COMMONLY SEE HOW PROJECTILES IN THE CAR CAN BECOME DEADLY. THIS IS A BIG ISSUE.
NHTSA complaint #10860110 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
VEHICLE DASH IS CRACKING WHICH PRESENTS A SAFETY RISK. PLASTIC COULD BE PROPELLED AT PASSENGERS IN THE CASE OF AIR BAG DEPLOYMENT.
NHTSA complaint #10825405 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
THE DASHBOARD ABOVE STEERING COLUMN HAS A CRACK ALMOST TO THE WINDSHIELD. GM HAS BEEN NOTIFIED OF THIS ISSUE AND WANTS HUNDREDS OF DOLLARS TO REPAIR. IT IS A KNOWN MANUFACTURER FAULTY PART THAT THEY ARE NOT WILLING TO RECALL. MOST OF WHICH ARE CRACKED BY THE AIRBAGS. I FEEL LIKE THIS IS A HAZARD.
NHTSA complaint #10820813 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
DASHBOARD IS CRACKED IN THREE PLACES, INCLUDING TWO CRACKS AROUND THE PASSENGER AIRBAG. THIS IS A COMMON OCCURRENCE IN GM TRUCKS/SUVS AND NEEDS TO BE ADDRESSED!
NHTSA complaint #10820676 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
DASHBOARD IS CRACKED AND THE PASSENGER SIDE AIRBAG AND IS LOOSE AND SHAKES THE ENTIRE WIDTH OF THE DASHBOARD.
NHTSA complaint #10818798 — an unverified report by a vehicle owner.